Software Issuing Office (SIO) Lead Coordinator At Carbon60, the emphasis on fostering both personal and professional development is unparalleled. From comprehensive training programmes to mentorship from industry leaders, there's a genuine commitment to helping our employees excel. Working with Carbon60 means being part of a team that celebrates innovation and encourages continuous learning. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work life balance. Part of Carbon60, Carbon60 Project services are experts in providing specialist technical services to the Aviation and Defence industries. We have the experience and expertise to design and deliver engineering projects and services in Aerospace & Defence. The breadth of knowledge of our people spans from modifications and maintenance of aircraft to the security assurance of Naval systems. We find technical outcomes using a variety of skill sets held together through a common drive for problem solving, allowing us to support projects nationally and internationally, including Europe, the Middle East and Australia. Proudly accredited by Investors in People, we take pride in delivering an environment where our staff are supported, feel happy, empowered, and passionate about their work. Project Team Background The SIO team manage and deliver Duplication and Dispatch services for all data products handled and processed through the Software Issuing Office (SIO) organisation, tracking the dispatch and receipt of SIO products utilising the SIO database to ensure it reflects the current delivery status of each item issued. They oversee all aspects of receipt, dispatch and tracking of all SIO information, providing reports on any irregularities - such as lost items or non-receipted items, provide reports to the Unit Security Officer (USO) of all non-receipted and unaccountable data products whilst assisting with any subsequent investigations. Until recently the outputs for this service were managed by a Civil Service representative, however since a decision has been taken for Carbon60 to resource and manage the full capability generating a new Team Leader role. Job Responsibilities Manage all tasking deliverables for the SIO outputs through the team. Act as the team's client liaison, disseminating information as required. Report regularly to the Client nominated representative and Carbon60 Senior Team on qualitative measures for SIO outputs. Ensure all SIO team members are delivering their outputs promptly and efficiently. Respond to all queries or issues from team members or the Client. Act as the escalation point for issues or complaints within the SIO. Ensure the team delivers a professional and reputable service to the Client. Project Management as required within the team Person Specification To be considered for this role you will have the following: MOD security clearance or be content to undergo Security Clearance to SC level. Previous experience in The Royal Navy/Maritime sector Organised, self-motivated & forward leaning Experience implementing processes within a team Ability to learn and retain information to the standard of becoming the SQEP individual Ability to manage several streams of work at one time, and keep them progressing Ability to liaise with other SQEP individuals who can aid you with the project to its end Management of people and processes Role specifics Start date - ASAP Contract type - Permanent Rate - 35,000 - 45,000 (dependent on interview and experience) Base Location - NCHQ, Whale Island Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cash back and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 14, 2024
Full time
Software Issuing Office (SIO) Lead Coordinator At Carbon60, the emphasis on fostering both personal and professional development is unparalleled. From comprehensive training programmes to mentorship from industry leaders, there's a genuine commitment to helping our employees excel. Working with Carbon60 means being part of a team that celebrates innovation and encourages continuous learning. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work life balance. Part of Carbon60, Carbon60 Project services are experts in providing specialist technical services to the Aviation and Defence industries. We have the experience and expertise to design and deliver engineering projects and services in Aerospace & Defence. The breadth of knowledge of our people spans from modifications and maintenance of aircraft to the security assurance of Naval systems. We find technical outcomes using a variety of skill sets held together through a common drive for problem solving, allowing us to support projects nationally and internationally, including Europe, the Middle East and Australia. Proudly accredited by Investors in People, we take pride in delivering an environment where our staff are supported, feel happy, empowered, and passionate about their work. Project Team Background The SIO team manage and deliver Duplication and Dispatch services for all data products handled and processed through the Software Issuing Office (SIO) organisation, tracking the dispatch and receipt of SIO products utilising the SIO database to ensure it reflects the current delivery status of each item issued. They oversee all aspects of receipt, dispatch and tracking of all SIO information, providing reports on any irregularities - such as lost items or non-receipted items, provide reports to the Unit Security Officer (USO) of all non-receipted and unaccountable data products whilst assisting with any subsequent investigations. Until recently the outputs for this service were managed by a Civil Service representative, however since a decision has been taken for Carbon60 to resource and manage the full capability generating a new Team Leader role. Job Responsibilities Manage all tasking deliverables for the SIO outputs through the team. Act as the team's client liaison, disseminating information as required. Report regularly to the Client nominated representative and Carbon60 Senior Team on qualitative measures for SIO outputs. Ensure all SIO team members are delivering their outputs promptly and efficiently. Respond to all queries or issues from team members or the Client. Act as the escalation point for issues or complaints within the SIO. Ensure the team delivers a professional and reputable service to the Client. Project Management as required within the team Person Specification To be considered for this role you will have the following: MOD security clearance or be content to undergo Security Clearance to SC level. Previous experience in The Royal Navy/Maritime sector Organised, self-motivated & forward leaning Experience implementing processes within a team Ability to learn and retain information to the standard of becoming the SQEP individual Ability to manage several streams of work at one time, and keep them progressing Ability to liaise with other SQEP individuals who can aid you with the project to its end Management of people and processes Role specifics Start date - ASAP Contract type - Permanent Rate - 35,000 - 45,000 (dependent on interview and experience) Base Location - NCHQ, Whale Island Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cash back and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Red Snapper Recruitment (RSR) is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. RSR Justice is a leading recruitment service provider for the offender management, specialist support and direct supervision roles. We are working with Recoop to recruit an Older Prisoner Co-ordinator . Recoop is a subsidiary within in the BCHA Group and a charity in its own right. Recoop aspires to be the leader in the delivery of knowledge and expertise to older people who come in contact with the criminal justice system, supporters and the staff who work with them. We will use the views of the people we work with to influence and direct the services that should be delivered. Role: Older Prisoner Co-ordinator Location: HMP Altcourse, Liverpool Salary: £25,623 Vacancy type: Permanent Hours: 37.5 hours per week (Monday to Friday) 24 days annual leave plus 1 extra anniversary day per year Main duties and responsibilities To work within the contract, policies, procedures and budgets set by the Recoop Management Team and Board. To work closely with the RECOOP Management team to secure the resources for operational delivery. Provide person-centred and strength based activities that reflect the rights, preferences and choices of individuals creating an environment that is trauma informed, safe, healthy and maintains the individual s dignity and well-being. Communicate a positive work ethic and team working culture encouraging co-design and co delivery methods. Provide excellent customer care and service delivery standards Ensure that all files (paper and electronic) are maintained in a meticulous order for audit review purposes and that data is entered into computer systems within 24 hours of any activity, maintaining accurate and complete records. Ensure all data and information relating to clients is accurate and shared in the appropriate way with key stakeholders. Deliver and collate the agreed key performance indicators (KPIs) as agreed with Recoop Regional Manager. Carry out day to day tasks in accordance with Recoop/BCHA stated policies, procedures and regulations to assist the service achieve its compliance obligations. Provide an environment that is free from abuse or neglect, observing agreed safeguarding practices; promote and safeguard the welfare of vulnerable women who access the service. Support referrals into and on from the service with colleagues, volunteers, peer mentors as appropriate, ensuring standards are maintained and women receive the most appropriate support. To identify and source community appropriate agencies and guest speakers to provide information and support for the women and in relation to their presenting needs. Work with Regional Managers to ensure the collaborative development of services, effective team working, mutual respect and support to colleagues. Working with the Digital and Data Development Officer and Regional Managers within Recoop to develop consistent data, good practice and case studies and quality approaches and structures. Person Specification Educated to at least A level, DipSW or NVQ level 3. Degree level education or equivalent professional qualification in a relevant discipline, Teaching or training qualifications (Hold or willing to work towards PTTLs). Experience of working with older people, individuals in the Criminal justice system or social care setting. Experience of collating and monitoring and evaluating performance. Experience writing reports, letters and other correspondence. High level of IT literacy, including MS Office, Word, Excel and Outlook. Experience of giving presentations and conducting negotiations. Full current driving licence and use of vehicle. If you would like to be considered for this position and have the relevant experience, then please email your CV to RSRTeam Alternatively, if this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Group is an equal opportunities employer.
Dec 14, 2024
Full time
Red Snapper Recruitment (RSR) is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. RSR Justice is a leading recruitment service provider for the offender management, specialist support and direct supervision roles. We are working with Recoop to recruit an Older Prisoner Co-ordinator . Recoop is a subsidiary within in the BCHA Group and a charity in its own right. Recoop aspires to be the leader in the delivery of knowledge and expertise to older people who come in contact with the criminal justice system, supporters and the staff who work with them. We will use the views of the people we work with to influence and direct the services that should be delivered. Role: Older Prisoner Co-ordinator Location: HMP Altcourse, Liverpool Salary: £25,623 Vacancy type: Permanent Hours: 37.5 hours per week (Monday to Friday) 24 days annual leave plus 1 extra anniversary day per year Main duties and responsibilities To work within the contract, policies, procedures and budgets set by the Recoop Management Team and Board. To work closely with the RECOOP Management team to secure the resources for operational delivery. Provide person-centred and strength based activities that reflect the rights, preferences and choices of individuals creating an environment that is trauma informed, safe, healthy and maintains the individual s dignity and well-being. Communicate a positive work ethic and team working culture encouraging co-design and co delivery methods. Provide excellent customer care and service delivery standards Ensure that all files (paper and electronic) are maintained in a meticulous order for audit review purposes and that data is entered into computer systems within 24 hours of any activity, maintaining accurate and complete records. Ensure all data and information relating to clients is accurate and shared in the appropriate way with key stakeholders. Deliver and collate the agreed key performance indicators (KPIs) as agreed with Recoop Regional Manager. Carry out day to day tasks in accordance with Recoop/BCHA stated policies, procedures and regulations to assist the service achieve its compliance obligations. Provide an environment that is free from abuse or neglect, observing agreed safeguarding practices; promote and safeguard the welfare of vulnerable women who access the service. Support referrals into and on from the service with colleagues, volunteers, peer mentors as appropriate, ensuring standards are maintained and women receive the most appropriate support. To identify and source community appropriate agencies and guest speakers to provide information and support for the women and in relation to their presenting needs. Work with Regional Managers to ensure the collaborative development of services, effective team working, mutual respect and support to colleagues. Working with the Digital and Data Development Officer and Regional Managers within Recoop to develop consistent data, good practice and case studies and quality approaches and structures. Person Specification Educated to at least A level, DipSW or NVQ level 3. Degree level education or equivalent professional qualification in a relevant discipline, Teaching or training qualifications (Hold or willing to work towards PTTLs). Experience of working with older people, individuals in the Criminal justice system or social care setting. Experience of collating and monitoring and evaluating performance. Experience writing reports, letters and other correspondence. High level of IT literacy, including MS Office, Word, Excel and Outlook. Experience of giving presentations and conducting negotiations. Full current driving licence and use of vehicle. If you would like to be considered for this position and have the relevant experience, then please email your CV to RSRTeam Alternatively, if this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Group is an equal opportunities employer.
Chief Executive Officer Lead with Impact as the new Chief Executive Officer for a leading UK charity that empowers and supports male, non-binary, and trans survivors of sexual violence. Position: Chief Executive Officer Salary: £60,000-£70,000 (depending on experience) Location: Hackney Wick, London (some UK travel required) Hours: Full-time, 35 hours/week Closing Date: 09:00, Monday 13 January 2025 About the organisation The charity exists for men, boys, and non-binary people who have experienced any form of sexual violence, they: Support - through services such as a helpline, counselling, ISVA, and groupwork. Challenge - by raising public awareness and dispelling myths. Build - by creating networks for better access to help. About the Role As Chief Executive Officer, you will provide strategic leadership, steer organisational growth, and ensure the charity continues delivering its impactful services. Working with trustees, staff, and service users, you will manage operations, expand partnerships, and develop innovative services. Your key responsibilities include: Delivering organisational strategy, operational plans, and performance targets. Leading fundraising efforts, diversifying income streams, and overseeing financial planning. Strengthening external relationships, representing the charity at forums, and influencing policy. Overseeing high-quality service delivery while driving innovation to meet evolving needs. Managing and inspiring a team of 53 dedicated staff members and volunteers. About You We are looking for an experienced leader with a passion for driving social change. You will bring strategic thinking, operational expertise, and a commitment to inclusivity. Some of the key essential skills and experience include: Proven success in leading and developing teams and organisations. Strategic and operational planning expertise, including financial management. Strong experience in external representation and partnership building. A background in securing income and managing stakeholder relationships. It would be desirable to possess an understanding of the impacts of sexual violence on men, boys and non-binary people, the barriers to support, and the impact of sexual violence on the wider community. If you think you have the right skills to be successful in this exciting role please provide an up to date CV along with a cover letter specifying how you meet the role criteria. Diversity, Equity, and Inclusion The organisation especially encourages applications from individuals reflecting the diversity of the communities served, including men, non-binary, Black and Asian, trans, disabled people, and other marginalised groups. Valuing the unique insights from these identities and welcome those with lived experience or strong understanding of the issues our service users face. They foster an inclusive work environment where everyone can bring their authentic selves. Flexible working arrangements are also offered, including job shares, to support candidates with caregiving or other needs. If you require adjustments during the recruitment process or have accessibility needs, please let us know. Other roles you may have experience of could include: Charity Director, Managing Director, Non-Profit Executive, Operations Manager, or Strategic Lead, CEO, Chief Executive, COO, CFO, Operations Director, etc. If you have any immediate questions about the role, or the recruitment process, please contact the organisation directly. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation, all applications will be processed directly by the organisation.
Dec 14, 2024
Full time
Chief Executive Officer Lead with Impact as the new Chief Executive Officer for a leading UK charity that empowers and supports male, non-binary, and trans survivors of sexual violence. Position: Chief Executive Officer Salary: £60,000-£70,000 (depending on experience) Location: Hackney Wick, London (some UK travel required) Hours: Full-time, 35 hours/week Closing Date: 09:00, Monday 13 January 2025 About the organisation The charity exists for men, boys, and non-binary people who have experienced any form of sexual violence, they: Support - through services such as a helpline, counselling, ISVA, and groupwork. Challenge - by raising public awareness and dispelling myths. Build - by creating networks for better access to help. About the Role As Chief Executive Officer, you will provide strategic leadership, steer organisational growth, and ensure the charity continues delivering its impactful services. Working with trustees, staff, and service users, you will manage operations, expand partnerships, and develop innovative services. Your key responsibilities include: Delivering organisational strategy, operational plans, and performance targets. Leading fundraising efforts, diversifying income streams, and overseeing financial planning. Strengthening external relationships, representing the charity at forums, and influencing policy. Overseeing high-quality service delivery while driving innovation to meet evolving needs. Managing and inspiring a team of 53 dedicated staff members and volunteers. About You We are looking for an experienced leader with a passion for driving social change. You will bring strategic thinking, operational expertise, and a commitment to inclusivity. Some of the key essential skills and experience include: Proven success in leading and developing teams and organisations. Strategic and operational planning expertise, including financial management. Strong experience in external representation and partnership building. A background in securing income and managing stakeholder relationships. It would be desirable to possess an understanding of the impacts of sexual violence on men, boys and non-binary people, the barriers to support, and the impact of sexual violence on the wider community. If you think you have the right skills to be successful in this exciting role please provide an up to date CV along with a cover letter specifying how you meet the role criteria. Diversity, Equity, and Inclusion The organisation especially encourages applications from individuals reflecting the diversity of the communities served, including men, non-binary, Black and Asian, trans, disabled people, and other marginalised groups. Valuing the unique insights from these identities and welcome those with lived experience or strong understanding of the issues our service users face. They foster an inclusive work environment where everyone can bring their authentic selves. Flexible working arrangements are also offered, including job shares, to support candidates with caregiving or other needs. If you require adjustments during the recruitment process or have accessibility needs, please let us know. Other roles you may have experience of could include: Charity Director, Managing Director, Non-Profit Executive, Operations Manager, or Strategic Lead, CEO, Chief Executive, COO, CFO, Operations Director, etc. If you have any immediate questions about the role, or the recruitment process, please contact the organisation directly. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation, all applications will be processed directly by the organisation.
We are looking for a dynamic and dedicated Team Manager to lead our Commissioned Placements team, playing a key role in shaping the future of services for children and young people in care. You will be leading a team of Commissioning Officers responsible for finding homes for children entering into care or moving through the care system. Alongside this team you will oversee Commissioning Officers who review the current placements for children in care, dealing with day-to-day issues and managing crisis situations that arise. There is a strong focus on care planning and working with the operational social work teams to produce child facing profiles and think about care planning over time. This role plays a key part in shaping the journey of children through the care system, considering their long-term outcomes, and keeping a focus on success for the care leavers of the future. You will be able to use your social work skills and training alongside the experience of the Commissioning Officers and wider Commissioning Service to make the right placement first time a reality for children in care. The placements service has a social work experienced and qualified management team who together are improving the journey for Gloucestershire's children in care. We are looking for the right person to join this team. About You You will be part of a management leading staff in placement finding, with admin support and a contract monitoring team to oversee existing placements for children. The team work closely together with daily MS teams calls and a lively MS teams chat stream. It is a busy and fast paced role, working to tight deadlines, so resilience and flexibility are essential. Everyone works together and we are all passionate about finding the right home for every child or young person. You will be a strong team player who can lead and inspire staff to provide an essential service for children, and continually review and improve this service. About Us Hybrid working is available for this role, with the expectation you will work in the office at least one day per week, but you can come in more often if this suits you. We have monthly in person team meetings. The core hours of the service require working 9am to 5pm daily. For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year (pro rata for part-time staff) Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network The role involves handling confidential information about children; therefore, appointment is subject to an enhanced DBS check and a check of Local GCC records. How to apply If you feel you have the skills, desire and experience required to make a positive difference then please express an interest in this position by submitting a CV today by clicking the "Apply Now" Button. For an informal discussion about the role, please contact Additional Information This Position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. Apply link:
Dec 14, 2024
Full time
We are looking for a dynamic and dedicated Team Manager to lead our Commissioned Placements team, playing a key role in shaping the future of services for children and young people in care. You will be leading a team of Commissioning Officers responsible for finding homes for children entering into care or moving through the care system. Alongside this team you will oversee Commissioning Officers who review the current placements for children in care, dealing with day-to-day issues and managing crisis situations that arise. There is a strong focus on care planning and working with the operational social work teams to produce child facing profiles and think about care planning over time. This role plays a key part in shaping the journey of children through the care system, considering their long-term outcomes, and keeping a focus on success for the care leavers of the future. You will be able to use your social work skills and training alongside the experience of the Commissioning Officers and wider Commissioning Service to make the right placement first time a reality for children in care. The placements service has a social work experienced and qualified management team who together are improving the journey for Gloucestershire's children in care. We are looking for the right person to join this team. About You You will be part of a management leading staff in placement finding, with admin support and a contract monitoring team to oversee existing placements for children. The team work closely together with daily MS teams calls and a lively MS teams chat stream. It is a busy and fast paced role, working to tight deadlines, so resilience and flexibility are essential. Everyone works together and we are all passionate about finding the right home for every child or young person. You will be a strong team player who can lead and inspire staff to provide an essential service for children, and continually review and improve this service. About Us Hybrid working is available for this role, with the expectation you will work in the office at least one day per week, but you can come in more often if this suits you. We have monthly in person team meetings. The core hours of the service require working 9am to 5pm daily. For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year (pro rata for part-time staff) Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network The role involves handling confidential information about children; therefore, appointment is subject to an enhanced DBS check and a check of Local GCC records. How to apply If you feel you have the skills, desire and experience required to make a positive difference then please express an interest in this position by submitting a CV today by clicking the "Apply Now" Button. For an informal discussion about the role, please contact Additional Information This Position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. Apply link:
Chief Executive Officer Lead with Impact as the new Chief Executive Officer for a leading UK charity that empowers and supports male, non-binary, and trans survivors of sexual violence. Position: Chief Executive Officer Salary: £60,000 £70,000 (depending on experience) Location: Hackney Wick, London (some UK travel required) Hours: Full-time, 35 hours/week Closing Date: 09:00, Monday 13 January 2025 About the organisation The charity exists for men, boys, and non-binary people who have experienced any form of sexual violence, they: Support through services such as a helpline, counselling, ISVA, and groupwork. Challenge by raising public awareness and dispelling myths. Build by creating networks for better access to help. About the Role As Chief Executive Officer, you will provide strategic leadership, steer organisational growth, and ensure the charity continues delivering its impactful services. Working with trustees, staff, and service users, you will manage operations, expand partnerships, and develop innovative services. Your key responsibilities include: Delivering organisational strategy, operational plans, and performance targets. Leading fundraising efforts, diversifying income streams, and overseeing financial planning. Strengthening external relationships, representing the charity at forums, and influencing policy. Overseeing high-quality service delivery while driving innovation to meet evolving needs. Managing and inspiring a team of 53 dedicated staff members and volunteers. About You We are looking for an experienced leader with a passion for driving social change. You will bring strategic thinking, operational expertise, and a commitment to inclusivity. Some of the key essential skills and experience include: Proven success in leading and developing teams and organisations. Strategic and operational planning expertise, including financial management. Strong experience in external representation and partnership building. A background in securing income and managing stakeholder relationships. It would be desirable to possess an understanding of the impacts of sexual violence on men, boys and non-binary people, the barriers to support, and the impact of sexual violence on the wider community. If you think you have the right skills to be successful in this exciting role please provide an up to date CV along with a cover letter specifying how you meet the role criteria. Diversity, Equity, and Inclusion The organisation especially encourages applications from individuals reflecting the diversity of the communities served, including men, non-binary, Black and Asian, trans, disabled people, and other marginalised groups. Valuing the unique insights from these identities and welcome those with lived experience or strong understanding of the issues our service users face. They foster an inclusive work environment where everyone can bring their authentic selves. Flexible working arrangements are also offered, including job shares, to support candidates with caregiving or other needs. If you require adjustments during the recruitment process or have accessibility needs, please let us know. Other roles you may have experience of could include: Charity Director, Managing Director, Non-Profit Executive, Operations Manager, or Strategic Lead, CEO, Chief Executive, COO, CFO, Operations Director, etc. If you have any immediate questions about the role, or the recruitment process, please contact the organisation directly. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation, all applications will be processed directly by the organisation.
Dec 14, 2024
Full time
Chief Executive Officer Lead with Impact as the new Chief Executive Officer for a leading UK charity that empowers and supports male, non-binary, and trans survivors of sexual violence. Position: Chief Executive Officer Salary: £60,000 £70,000 (depending on experience) Location: Hackney Wick, London (some UK travel required) Hours: Full-time, 35 hours/week Closing Date: 09:00, Monday 13 January 2025 About the organisation The charity exists for men, boys, and non-binary people who have experienced any form of sexual violence, they: Support through services such as a helpline, counselling, ISVA, and groupwork. Challenge by raising public awareness and dispelling myths. Build by creating networks for better access to help. About the Role As Chief Executive Officer, you will provide strategic leadership, steer organisational growth, and ensure the charity continues delivering its impactful services. Working with trustees, staff, and service users, you will manage operations, expand partnerships, and develop innovative services. Your key responsibilities include: Delivering organisational strategy, operational plans, and performance targets. Leading fundraising efforts, diversifying income streams, and overseeing financial planning. Strengthening external relationships, representing the charity at forums, and influencing policy. Overseeing high-quality service delivery while driving innovation to meet evolving needs. Managing and inspiring a team of 53 dedicated staff members and volunteers. About You We are looking for an experienced leader with a passion for driving social change. You will bring strategic thinking, operational expertise, and a commitment to inclusivity. Some of the key essential skills and experience include: Proven success in leading and developing teams and organisations. Strategic and operational planning expertise, including financial management. Strong experience in external representation and partnership building. A background in securing income and managing stakeholder relationships. It would be desirable to possess an understanding of the impacts of sexual violence on men, boys and non-binary people, the barriers to support, and the impact of sexual violence on the wider community. If you think you have the right skills to be successful in this exciting role please provide an up to date CV along with a cover letter specifying how you meet the role criteria. Diversity, Equity, and Inclusion The organisation especially encourages applications from individuals reflecting the diversity of the communities served, including men, non-binary, Black and Asian, trans, disabled people, and other marginalised groups. Valuing the unique insights from these identities and welcome those with lived experience or strong understanding of the issues our service users face. They foster an inclusive work environment where everyone can bring their authentic selves. Flexible working arrangements are also offered, including job shares, to support candidates with caregiving or other needs. If you require adjustments during the recruitment process or have accessibility needs, please let us know. Other roles you may have experience of could include: Charity Director, Managing Director, Non-Profit Executive, Operations Manager, or Strategic Lead, CEO, Chief Executive, COO, CFO, Operations Director, etc. If you have any immediate questions about the role, or the recruitment process, please contact the organisation directly. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation, all applications will be processed directly by the organisation.
We have permanent opportunities for Advanced Social Workers to join our Children Looked After Team based in Reigate . When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum . We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? This role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. As an Advanced Social Worker, you will mentor less experienced practitioners in the team and support the Team Manager by leading on some areas of practice, whilst occasionally deputising for the Team Manager. You will undertake more complex work, some of which you will do jointly with less experienced social workers and enable their learning. You will contribute to team plans and support the Team Manager. About working with Children Looked After As a member in the Looked After Children's Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. The job advert closes at 23:59 on the 16th December 2024. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area.
Dec 14, 2024
Full time
We have permanent opportunities for Advanced Social Workers to join our Children Looked After Team based in Reigate . When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum . We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? This role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. As an Advanced Social Worker, you will mentor less experienced practitioners in the team and support the Team Manager by leading on some areas of practice, whilst occasionally deputising for the Team Manager. You will undertake more complex work, some of which you will do jointly with less experienced social workers and enable their learning. You will contribute to team plans and support the Team Manager. About working with Children Looked After As a member in the Looked After Children's Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. The job advert closes at 23:59 on the 16th December 2024. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area.
Managing Consultant - Product and Programme - Dual Desk Basic c. £30-42k OTE £100k+ Outstanding benefits Hybrid - 2 days in Office/ 3 days WFH Based London The Person Maybe Product and Programme Management are one niche you cover, but you'd really love this to be your specialism. Alternative, you already cover Product and Programme Management but you're the only one in the consultancy who does this and understands it?! Let's now add on top, whilst you love specialising, the way you're being asked to recruit is a million miles from the advisor you want to be. From VP's of Product Management to Senior Product Analysts, all things Digital Development are your world. But you feel like you stick out because nobody around you devours industry news, listens to tech podcasts or ever wants to join you on a networking event. For you a great day is not 250 LinkedIn messages - it's chatting with a CEO, building genuine connections and seeing every opportunity as a way to expand your professional circle and create meaningful relationships. Just "going through the motions" is not your style - you're driven by genuine quality recruitment work, that frequently draws on your resilience, ability to hold great conversations and carving out a niche as the go-to and trusted consultant in Product and Programme Management. The Company: 15 years in the making this is a recruitment consultancy with a serious competitive edge. Utterly invested and unashamedly obsessed with Digital Development, Design and Tech. They join the dots across the entire Digital journey and is why their 8 specialist niches interact and collaborate so seamlessly for clients, candidates and colleagues alike. A robust leadership team who aren't about to leave the week after you join. They're aspirational, emotionally intelligent and respected industry veterans. They set up the business to prove there can be successful agencies, great at what they do - whilst still being very nice people! Huge on being "seen" and respected within the Digital industry, they invest heavily in the brand to ensure their consultants have a great platform to leverage off. DE&I is a commitment and not a gimmick, so probably won't surprise you to know they're BCorp certified (88.7 overall impact score against business averages of 50.9). Awards and recognition include Great Places to Work, APSCO, Certified CPD Training Investor and London Stock Exchange 1000 companies to Inspire Britain. The Role: As a Digital specialist, the leaders of this consultancy are seeing Product as one of the fastest tech functions as it becomes more centralised and given higher importance within Tech teams. Ahead of the curve, this consultancy started specialising in Product years ago. The individual who ran this desk has set you up with an exceptional platform to leverage off. They have hung up their recruitment boots, so this is a phenomenal and rare opportunity to walk into a warm desk with Product, Project and Programme Management roles to work on from day one. Leading and driving this niche yourself, they focus on Product Management experts, placing £50k to £150k specialists who are not the "design" end of Product - but are the brains behind the definition of the Product initially and who will also then lead on the delivery of the Product and the Programme. To this end, your hiring decision makers will include VPs', Chief Product Officers, Head of Tech and CTO's through to Change and Programme Management Directors. A dual desk (predominantly Permanent at present) - clients are a combination of Client side and Agency side - from blue chip Corporates to exciting SMEs. Driven by excellence, no cutting corners and known for giving first class service - your new client generation and existing business relationships are both fuelled by an advisory and consultative approach. Equally, candidate generation is encouraged with the same relationship led mindset - it's as important to forge strong relationships and a network of those not currently seeking a new role, as with those who are. The leadership love innovation and encourage you to come to them with ideas around events, podcasts, interviewing an expert and posting it on LinkedIn - even if you're nervous, they'll support you through it!
Dec 13, 2024
Full time
Managing Consultant - Product and Programme - Dual Desk Basic c. £30-42k OTE £100k+ Outstanding benefits Hybrid - 2 days in Office/ 3 days WFH Based London The Person Maybe Product and Programme Management are one niche you cover, but you'd really love this to be your specialism. Alternative, you already cover Product and Programme Management but you're the only one in the consultancy who does this and understands it?! Let's now add on top, whilst you love specialising, the way you're being asked to recruit is a million miles from the advisor you want to be. From VP's of Product Management to Senior Product Analysts, all things Digital Development are your world. But you feel like you stick out because nobody around you devours industry news, listens to tech podcasts or ever wants to join you on a networking event. For you a great day is not 250 LinkedIn messages - it's chatting with a CEO, building genuine connections and seeing every opportunity as a way to expand your professional circle and create meaningful relationships. Just "going through the motions" is not your style - you're driven by genuine quality recruitment work, that frequently draws on your resilience, ability to hold great conversations and carving out a niche as the go-to and trusted consultant in Product and Programme Management. The Company: 15 years in the making this is a recruitment consultancy with a serious competitive edge. Utterly invested and unashamedly obsessed with Digital Development, Design and Tech. They join the dots across the entire Digital journey and is why their 8 specialist niches interact and collaborate so seamlessly for clients, candidates and colleagues alike. A robust leadership team who aren't about to leave the week after you join. They're aspirational, emotionally intelligent and respected industry veterans. They set up the business to prove there can be successful agencies, great at what they do - whilst still being very nice people! Huge on being "seen" and respected within the Digital industry, they invest heavily in the brand to ensure their consultants have a great platform to leverage off. DE&I is a commitment and not a gimmick, so probably won't surprise you to know they're BCorp certified (88.7 overall impact score against business averages of 50.9). Awards and recognition include Great Places to Work, APSCO, Certified CPD Training Investor and London Stock Exchange 1000 companies to Inspire Britain. The Role: As a Digital specialist, the leaders of this consultancy are seeing Product as one of the fastest tech functions as it becomes more centralised and given higher importance within Tech teams. Ahead of the curve, this consultancy started specialising in Product years ago. The individual who ran this desk has set you up with an exceptional platform to leverage off. They have hung up their recruitment boots, so this is a phenomenal and rare opportunity to walk into a warm desk with Product, Project and Programme Management roles to work on from day one. Leading and driving this niche yourself, they focus on Product Management experts, placing £50k to £150k specialists who are not the "design" end of Product - but are the brains behind the definition of the Product initially and who will also then lead on the delivery of the Product and the Programme. To this end, your hiring decision makers will include VPs', Chief Product Officers, Head of Tech and CTO's through to Change and Programme Management Directors. A dual desk (predominantly Permanent at present) - clients are a combination of Client side and Agency side - from blue chip Corporates to exciting SMEs. Driven by excellence, no cutting corners and known for giving first class service - your new client generation and existing business relationships are both fuelled by an advisory and consultative approach. Equally, candidate generation is encouraged with the same relationship led mindset - it's as important to forge strong relationships and a network of those not currently seeking a new role, as with those who are. The leadership love innovation and encourage you to come to them with ideas around events, podcasts, interviewing an expert and posting it on LinkedIn - even if you're nervous, they'll support you through it!
InstaStaff are currently recruiting for an Assistant Housing Officer to join the supported housing division of one of the largest councils in the UK. This role will be on a long-term temporary basis and based out of the office in Tyseley. As an Assistant Housing Officer, the role will include 2 visiting days per week, case management, face to face working, Anti-Social Behaviour knowledge is required for this role, and you will be dealing with challenging and difficult individuals. The duties of the Assistant Housing Officer will include: To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with the companies Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice Will contribute and help deliver where directed the provision of a multi-agency/partnership problem solving service around people, property, place, and sustaining tenancies To be assigned, as part of a flexible and responsive housing service, to designated service areas, projects or issues according to the needs and priorities of the business Case manages and maintains accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT system Investigate and respond to complaints and enquiries within corporate standards and timescales. Will assist the Housing Officer to prepare and present reports to internal and external audiences on the performance of the activities under your control and make recommendations on a course of action where appropriate. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to the company s properties as directed You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Take appropriate action when tenancy conditions have been breached including, recognising and reporting potential housing fraud and act on outcomes/actions recommended by Birmingham Audit Meet all relevant key performance indicators and individual targets and objectives Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Contribute to the production of regular newsletters, annual reports, and social media postings etc. Inform residents on changes to welfare benefits to minimise their impact and provide sign posting and where appropriate, give general advice and guidance on welfare benefits, reform, budgeting and income maximisation to enable tenants to sustain their tenancy including known opportunities for upskilling and employment. Participate with multi agency forums and where appropriate support the Housing Officer where Housing act as lead agency regarding housing, environment, children and adult issues. Be aware of and give information on the range of housing offers within the city to assist meeting housing needs such as new build provision, registered social housing and private rented sector activity, mutual exchange schemes and home options. Ensure all work is carried out in compliance with the Data Protection Act and Human Rights Act and the Equalities Act Respond to all telephone enquires in a polite and helpful manner following the companies telephone protocol. Be aware of follow and implement the company s safeguarding policies and procedures Ensure that all working practices, methods, materials, uniforms PPE and equipment conform to the requirements of current Health and Safety Legislation and appropriate safe working practices are implemented, Including identifying health and safety training needs for staff and services under your control. Ensure information systems are updated with appropriate data to support performance monitoring and effective service delivery Encourage and support resident participation and involvement in the company s activities in delivering a comprehensive landlord service The ideal Assistant Housing Officer will have: Experience within a similar role Anti Socia Behaviour experience Experience of case management The hours of the Assistant Housing Officer will be 36.5 hours per week, flexible to suit the role The salary for the Assistant Housing Officer will be £25,908 per annum, £13.65 per hour
Dec 13, 2024
Seasonal
InstaStaff are currently recruiting for an Assistant Housing Officer to join the supported housing division of one of the largest councils in the UK. This role will be on a long-term temporary basis and based out of the office in Tyseley. As an Assistant Housing Officer, the role will include 2 visiting days per week, case management, face to face working, Anti-Social Behaviour knowledge is required for this role, and you will be dealing with challenging and difficult individuals. The duties of the Assistant Housing Officer will include: To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with the companies Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice Will contribute and help deliver where directed the provision of a multi-agency/partnership problem solving service around people, property, place, and sustaining tenancies To be assigned, as part of a flexible and responsive housing service, to designated service areas, projects or issues according to the needs and priorities of the business Case manages and maintains accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT system Investigate and respond to complaints and enquiries within corporate standards and timescales. Will assist the Housing Officer to prepare and present reports to internal and external audiences on the performance of the activities under your control and make recommendations on a course of action where appropriate. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to the company s properties as directed You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Take appropriate action when tenancy conditions have been breached including, recognising and reporting potential housing fraud and act on outcomes/actions recommended by Birmingham Audit Meet all relevant key performance indicators and individual targets and objectives Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Contribute to the production of regular newsletters, annual reports, and social media postings etc. Inform residents on changes to welfare benefits to minimise their impact and provide sign posting and where appropriate, give general advice and guidance on welfare benefits, reform, budgeting and income maximisation to enable tenants to sustain their tenancy including known opportunities for upskilling and employment. Participate with multi agency forums and where appropriate support the Housing Officer where Housing act as lead agency regarding housing, environment, children and adult issues. Be aware of and give information on the range of housing offers within the city to assist meeting housing needs such as new build provision, registered social housing and private rented sector activity, mutual exchange schemes and home options. Ensure all work is carried out in compliance with the Data Protection Act and Human Rights Act and the Equalities Act Respond to all telephone enquires in a polite and helpful manner following the companies telephone protocol. Be aware of follow and implement the company s safeguarding policies and procedures Ensure that all working practices, methods, materials, uniforms PPE and equipment conform to the requirements of current Health and Safety Legislation and appropriate safe working practices are implemented, Including identifying health and safety training needs for staff and services under your control. Ensure information systems are updated with appropriate data to support performance monitoring and effective service delivery Encourage and support resident participation and involvement in the company s activities in delivering a comprehensive landlord service The ideal Assistant Housing Officer will have: Experience within a similar role Anti Socia Behaviour experience Experience of case management The hours of the Assistant Housing Officer will be 36.5 hours per week, flexible to suit the role The salary for the Assistant Housing Officer will be £25,908 per annum, £13.65 per hour
Our client provides excellent, personalised and compassionate end-of-life care for people living in Swindon, Marlborough and northeast Wiltshire. They work in close partnership with other organisations - specifically local health and social care professionals - as well as local people. This community work allows them to influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it. Prospectus are delighted to be supporting with their search for an Interim Individual Giving Project Manager, 12-month full time contract. The successful applicant will lead the planning and implementation of the individual giving programme to generate income through cash appeals, raffle campaigns, the lottery, a regular giving acquisition program, legacy marketing, and in-memory giving. The post holder will line managing the Individual Giving Officer and work closely with the Director of Income Generation to achieve the hospice's income targets and enhance donor relationships. This is very much a hands-on role requiring a proven track record in individual giving, in-memory fundraising, supporter experience or a related fundraising role. Excellent project management with the ability to manage multiple campaigns simultaneously will be key along with a genuine enthusiasm for the cause and all they are trying to achieve. Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus. If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Dec 13, 2024
Full time
Our client provides excellent, personalised and compassionate end-of-life care for people living in Swindon, Marlborough and northeast Wiltshire. They work in close partnership with other organisations - specifically local health and social care professionals - as well as local people. This community work allows them to influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it. Prospectus are delighted to be supporting with their search for an Interim Individual Giving Project Manager, 12-month full time contract. The successful applicant will lead the planning and implementation of the individual giving programme to generate income through cash appeals, raffle campaigns, the lottery, a regular giving acquisition program, legacy marketing, and in-memory giving. The post holder will line managing the Individual Giving Officer and work closely with the Director of Income Generation to achieve the hospice's income targets and enhance donor relationships. This is very much a hands-on role requiring a proven track record in individual giving, in-memory fundraising, supporter experience or a related fundraising role. Excellent project management with the ability to manage multiple campaigns simultaneously will be key along with a genuine enthusiasm for the cause and all they are trying to achieve. Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus. If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Harris Hill are delighted to be working with an international charity to recruit for an experienced Senior Acquisition and Welcome Officer to spearhead the charity acquisition efforts, focusing on Direct Response Television (DRTV) and other key channels. This exciting role combines strategic thinking, creative collaboration, and hands-on campaign management to grow our supporter base and elevate our fundraising initiatives. As a Senior Acquisition and Welcome Officer you will: Manage all aspects of the DRTV programme, including creative development, media planning, and performance tracking. Collaborate with agencies, telemarketing partners, and in-house teams to propose, test, and optimise campaigns across channels. Develop integrated digital support for campaigns, from PPC to social ads and landing pages. Plan and execute acquisition campaigns, including DRTV, inserts, and welcome journeys, using a test-and-learn approach. Use data and audience insights to inform decisions, continually refining campaigns for optimal performance. Coordinate with stakeholders and agencies to ensure campaigns are delivered on time, on budget, and to the highest standard. Monitor and report on campaign performance, providing actionable insights to refine strategies. To be successful, you must have experience: Experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages. Good analytical skills, able to organise, analyse and interpret complex data into shareable reports, with attention to detail and accuracy and using insight to inform plans Experience of managing and motivating third-party suppliers Good working understanding of regular giving model and other fundraising products Knowledge of essential compliance guidelines, regulatory and legal environment guidelines relating to campaign management and data protection Salary: £38,491 per annum Contract type: Full-time, permanent Location- London, hybrid working with 1 day a week in the office Closing date: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 13, 2024
Full time
Harris Hill are delighted to be working with an international charity to recruit for an experienced Senior Acquisition and Welcome Officer to spearhead the charity acquisition efforts, focusing on Direct Response Television (DRTV) and other key channels. This exciting role combines strategic thinking, creative collaboration, and hands-on campaign management to grow our supporter base and elevate our fundraising initiatives. As a Senior Acquisition and Welcome Officer you will: Manage all aspects of the DRTV programme, including creative development, media planning, and performance tracking. Collaborate with agencies, telemarketing partners, and in-house teams to propose, test, and optimise campaigns across channels. Develop integrated digital support for campaigns, from PPC to social ads and landing pages. Plan and execute acquisition campaigns, including DRTV, inserts, and welcome journeys, using a test-and-learn approach. Use data and audience insights to inform decisions, continually refining campaigns for optimal performance. Coordinate with stakeholders and agencies to ensure campaigns are delivered on time, on budget, and to the highest standard. Monitor and report on campaign performance, providing actionable insights to refine strategies. To be successful, you must have experience: Experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages. Good analytical skills, able to organise, analyse and interpret complex data into shareable reports, with attention to detail and accuracy and using insight to inform plans Experience of managing and motivating third-party suppliers Good working understanding of regular giving model and other fundraising products Knowledge of essential compliance guidelines, regulatory and legal environment guidelines relating to campaign management and data protection Salary: £38,491 per annum Contract type: Full-time, permanent Location- London, hybrid working with 1 day a week in the office Closing date: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Philanthropy Manager Location: Hybrid - Surrey / Berkshire Salary: circa £54,000 per annum Reports to: Head of Fundraising Direct reports: Philanthropy Officer Term: Permanent Working hours: We're open to flexible working Aquilas are delighted to be supporting a high performing health charity recruit a Philanthropy Manager to lead the development of their Major Donor, Trusts, and Legacy programmes. About the role: As part of a close-knit and ambitious team, you ll work directly with the Head of Fundraising to shape strategies that will deepen their supporters connection with their mission and ensure they achieve their annual goals. This is a unique opportunity to be at the heart of transformational giving empowering individuals to make a difference through philanthropy. About you We are looking for a dynamic and self-motivated fundraiser as we look to implement a grateful giving programme across our trust. Reporting to the Head of Fundraising, this role will personally secure major gifts from High-Net-Worth Individuals and manage our trusts and legacy programme. You will be accustomed to dealing with senior-level figures in the corporate sector and managing the highest-level relationships between the Trust, the Charity, Trusts, legators and major donors. For this role, you will need: Have successfully managed a high-value and diverse portfolio of major donors. To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively. Ability to prepare written donor proposals, implement strong donor stewardship and execute events related to cultivating, soliciting, and stewardship of donors. To apply For further information about the role, or to arrange a confidential conversation, please contact: Kieran McGorrian, Recruitment Partner Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applicationsfrom all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
Dec 13, 2024
Full time
Philanthropy Manager Location: Hybrid - Surrey / Berkshire Salary: circa £54,000 per annum Reports to: Head of Fundraising Direct reports: Philanthropy Officer Term: Permanent Working hours: We're open to flexible working Aquilas are delighted to be supporting a high performing health charity recruit a Philanthropy Manager to lead the development of their Major Donor, Trusts, and Legacy programmes. About the role: As part of a close-knit and ambitious team, you ll work directly with the Head of Fundraising to shape strategies that will deepen their supporters connection with their mission and ensure they achieve their annual goals. This is a unique opportunity to be at the heart of transformational giving empowering individuals to make a difference through philanthropy. About you We are looking for a dynamic and self-motivated fundraiser as we look to implement a grateful giving programme across our trust. Reporting to the Head of Fundraising, this role will personally secure major gifts from High-Net-Worth Individuals and manage our trusts and legacy programme. You will be accustomed to dealing with senior-level figures in the corporate sector and managing the highest-level relationships between the Trust, the Charity, Trusts, legators and major donors. For this role, you will need: Have successfully managed a high-value and diverse portfolio of major donors. To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively. Ability to prepare written donor proposals, implement strong donor stewardship and execute events related to cultivating, soliciting, and stewardship of donors. To apply For further information about the role, or to arrange a confidential conversation, please contact: Kieran McGorrian, Recruitment Partner Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applicationsfrom all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
You are here: Home / News / News / Scotty's Little Soldiers - Chief Executive Officer (CEO) Scotty's Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Now, we are looking for a new Chief Executive Officer (CEO) who can lead Scotty's Little Soldiers through its next growth phase. The right leader will be someone who can harness our unique strengths while driving forward our commercial and fundraising strategies to ensure we can deliver even greater impact to the families we serve. Role Mission As CEO, you will be responsible for the strategic and operational leadership of Scotty's Little Soldiers. You will work closely with the Founder and the Board of Trustees to develop and implement strategies that expand our reach, strengthen our sustainability, and increase our impact on bereaved children and young people. While safeguarding our culture and values, you will play a critical role in building and executing a robust fundraising and commercial strategy, growing our income streams, and forming strategic partnerships that will underpin our long-term goals. Key Accountabilities Lead the development and execution of Scotty's long-term strategic plan, ensuring alignment with our vision of supporting 1,000+ bereaved military children annually by 2030. Oversee the commercial and fundraising strategy, ensuring income growth from corporate partnerships, individual giving, and other revenue streams to secure our financial future. Cultivate relationships with key stakeholders-including donors, partners, government bodies, and the Armed Forces community-to expand Scotty's support base. Ensure Scotty's remains compliant with all regulatory requirements while fostering a safe and welcoming environment for our team, volunteers, and beneficiaries. Act as a key ambassador for the charity, representing Scotty's at external events, with the media, and in the wider Armed Forces and charitable sectors. Responsibilities Provide strong, values-led leadership to a diverse, talented team, ensuring the continued development of a high-performing, passionate team. Develop impactful fundraising strategies, and secure significant corporate partnerships to meet annual income targets. Work closely with the Board to develop financial models, KPIs, and performance measures that ensure long-term growth and sustainability. Protect and nurture the unique Scotty's culture, balancing the needs of beneficiaries with the goals of the charity. Ensure that all aspects of charity governance, risk management, and safeguarding are maintained at the highest standard. Oversee Scotty's communications strategy, ensuring the charity's voice is consistent, impactful, and resonates with both existing and new supporters. Person Specification We are looking for someone who is both a visionary leader and a hands-on part of the team. Able to help us see the path ahead but willing to roll-up their sleeves and contribute. You will be entrepreneurial, with a track record of leading organisations through periods of growth, and you'll have a deep understanding of the charity sector or equivalent sectors where stakeholder engagement and fundraising play a critical role. Essential skills and experience: Proven and significant leadership experience at an executive or senior management level, preferably within the charitable sector or a related industry. Strong experience in fundraising, corporate partnerships, or commercial strategy, with demonstrable results in growing income streams. Excellent relationship-building skills, with the ability to engage a wide variety of stakeholders, including donors, corporate partners, and policymakers. A track record of driving operational excellence, with experience in managing high-performing teams. Exceptional communication and public speaking skills, comfortable acting as a spokesperson for the charity. A passion for the mission of Scotty's Little Soldiers, with a commitment to making a difference to the lives of bereaved military children. As CEO you will, at times, be working directly with bereaved children and their families. Safeguarding is central to our work, and all employees will be required to have an enhanced DBS along with regular safeguarding training. Experience in the Armed Forces community or working with children and young people. Lived experience or a proven understanding of military bereavement or childhood bereavement. Familiarity with leading a remote-first or hybrid working environment. A history of working within a purpose-driven organisation with a strong cultural ethos. The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for a CEO who embodies these values and behaviours and brings with them the humility, empathy, and professionalism that characterise the Scotty's team. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about leading Scotty's Little Soldiers, to: by 23 December. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
Dec 13, 2024
Full time
You are here: Home / News / News / Scotty's Little Soldiers - Chief Executive Officer (CEO) Scotty's Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Now, we are looking for a new Chief Executive Officer (CEO) who can lead Scotty's Little Soldiers through its next growth phase. The right leader will be someone who can harness our unique strengths while driving forward our commercial and fundraising strategies to ensure we can deliver even greater impact to the families we serve. Role Mission As CEO, you will be responsible for the strategic and operational leadership of Scotty's Little Soldiers. You will work closely with the Founder and the Board of Trustees to develop and implement strategies that expand our reach, strengthen our sustainability, and increase our impact on bereaved children and young people. While safeguarding our culture and values, you will play a critical role in building and executing a robust fundraising and commercial strategy, growing our income streams, and forming strategic partnerships that will underpin our long-term goals. Key Accountabilities Lead the development and execution of Scotty's long-term strategic plan, ensuring alignment with our vision of supporting 1,000+ bereaved military children annually by 2030. Oversee the commercial and fundraising strategy, ensuring income growth from corporate partnerships, individual giving, and other revenue streams to secure our financial future. Cultivate relationships with key stakeholders-including donors, partners, government bodies, and the Armed Forces community-to expand Scotty's support base. Ensure Scotty's remains compliant with all regulatory requirements while fostering a safe and welcoming environment for our team, volunteers, and beneficiaries. Act as a key ambassador for the charity, representing Scotty's at external events, with the media, and in the wider Armed Forces and charitable sectors. Responsibilities Provide strong, values-led leadership to a diverse, talented team, ensuring the continued development of a high-performing, passionate team. Develop impactful fundraising strategies, and secure significant corporate partnerships to meet annual income targets. Work closely with the Board to develop financial models, KPIs, and performance measures that ensure long-term growth and sustainability. Protect and nurture the unique Scotty's culture, balancing the needs of beneficiaries with the goals of the charity. Ensure that all aspects of charity governance, risk management, and safeguarding are maintained at the highest standard. Oversee Scotty's communications strategy, ensuring the charity's voice is consistent, impactful, and resonates with both existing and new supporters. Person Specification We are looking for someone who is both a visionary leader and a hands-on part of the team. Able to help us see the path ahead but willing to roll-up their sleeves and contribute. You will be entrepreneurial, with a track record of leading organisations through periods of growth, and you'll have a deep understanding of the charity sector or equivalent sectors where stakeholder engagement and fundraising play a critical role. Essential skills and experience: Proven and significant leadership experience at an executive or senior management level, preferably within the charitable sector or a related industry. Strong experience in fundraising, corporate partnerships, or commercial strategy, with demonstrable results in growing income streams. Excellent relationship-building skills, with the ability to engage a wide variety of stakeholders, including donors, corporate partners, and policymakers. A track record of driving operational excellence, with experience in managing high-performing teams. Exceptional communication and public speaking skills, comfortable acting as a spokesperson for the charity. A passion for the mission of Scotty's Little Soldiers, with a commitment to making a difference to the lives of bereaved military children. As CEO you will, at times, be working directly with bereaved children and their families. Safeguarding is central to our work, and all employees will be required to have an enhanced DBS along with regular safeguarding training. Experience in the Armed Forces community or working with children and young people. Lived experience or a proven understanding of military bereavement or childhood bereavement. Familiarity with leading a remote-first or hybrid working environment. A history of working within a purpose-driven organisation with a strong cultural ethos. The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for a CEO who embodies these values and behaviours and brings with them the humility, empathy, and professionalism that characterise the Scotty's team. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about leading Scotty's Little Soldiers, to: by 23 December. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
Talbot Village Trust is seeking an entrepreneurial and ambitious individual who will help them achieve a step change in their impact to enable and empower people and communities across South East Dorset. Underpinned by the powerful social purpose of its founders, Talbot Village Trust provides funding, education support, accommodation, green spaces and sustainability, collaborating with partners to deliver change that matters. It has over 300 acres of land and properties and a significant endowment fund. They award more than £1 million a year to charities working to improve the quality of life for people across South East Dorset. Their funding encourages people to stay fit and healthy, promotes good mental health, addresses loneliness and isolation, increases social mobility and tackles disadvantages. About the role. As their next Chief Executive, you arrive at an enormously exciting time for Talbot Village Trust, which is poised to take a transformational step forward in its activities and impact. You will play a vital role in driving the Talbot Quarter development - a unique innovation district in the heart of Bournemouth, Christchurch and Poole (BCP), galvanising key partners and stakeholders to make this happen, as well as lead the development and implementation of their new strategy. Working with a progressive board and capable team, you will bring the agility to manage a broad and interconnected portfolio of activity, including grant-giving, education support, land, property, and capital development, coalescing to drive positive social change for communities across South East Dorset. Who we are looking for? Our ideal candidate will be a leader who is excited by a multi-dimensional role, who brings a track record of delivering impactful change and growth, and experience in leading sizeable development projects. You will be bold, innovative and visionary with excellent stakeholder engagement and convening skills. The ability to engage and build trusted relationships with stakeholders across the region, including local government, universities, health, and other community partners will be vital, as will the ability to build strategic partnerships and alliances to enable the furtherance of their impact. Additionally, we are looking for someone who can effectively empower, enable and evolve a small and agile team to continue to extend and grow their our activity. Inherently collaborative, with the ability to balance both strategic and operational demands, your can-do approach will also be underpinned with a belief in the social purpose of the Talbot Village Trust founders. This is a unique role with varied dimensions and will suit a versatile individual with a strong leadership track record that may originate in a variety of backgrounds. This could be in social innovation, commercial, land or property management, place-making or regeneration. Whatever your experience we are looking for someone who is excited by the prospect of advancing Talbot Village Trust across a number of different areas, amplifying their voice and impact and creating a meaningful legacy for their communities. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 20 th January 2025.
Dec 13, 2024
Full time
Talbot Village Trust is seeking an entrepreneurial and ambitious individual who will help them achieve a step change in their impact to enable and empower people and communities across South East Dorset. Underpinned by the powerful social purpose of its founders, Talbot Village Trust provides funding, education support, accommodation, green spaces and sustainability, collaborating with partners to deliver change that matters. It has over 300 acres of land and properties and a significant endowment fund. They award more than £1 million a year to charities working to improve the quality of life for people across South East Dorset. Their funding encourages people to stay fit and healthy, promotes good mental health, addresses loneliness and isolation, increases social mobility and tackles disadvantages. About the role. As their next Chief Executive, you arrive at an enormously exciting time for Talbot Village Trust, which is poised to take a transformational step forward in its activities and impact. You will play a vital role in driving the Talbot Quarter development - a unique innovation district in the heart of Bournemouth, Christchurch and Poole (BCP), galvanising key partners and stakeholders to make this happen, as well as lead the development and implementation of their new strategy. Working with a progressive board and capable team, you will bring the agility to manage a broad and interconnected portfolio of activity, including grant-giving, education support, land, property, and capital development, coalescing to drive positive social change for communities across South East Dorset. Who we are looking for? Our ideal candidate will be a leader who is excited by a multi-dimensional role, who brings a track record of delivering impactful change and growth, and experience in leading sizeable development projects. You will be bold, innovative and visionary with excellent stakeholder engagement and convening skills. The ability to engage and build trusted relationships with stakeholders across the region, including local government, universities, health, and other community partners will be vital, as will the ability to build strategic partnerships and alliances to enable the furtherance of their impact. Additionally, we are looking for someone who can effectively empower, enable and evolve a small and agile team to continue to extend and grow their our activity. Inherently collaborative, with the ability to balance both strategic and operational demands, your can-do approach will also be underpinned with a belief in the social purpose of the Talbot Village Trust founders. This is a unique role with varied dimensions and will suit a versatile individual with a strong leadership track record that may originate in a variety of backgrounds. This could be in social innovation, commercial, land or property management, place-making or regeneration. Whatever your experience we are looking for someone who is excited by the prospect of advancing Talbot Village Trust across a number of different areas, amplifying their voice and impact and creating a meaningful legacy for their communities. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 20 th January 2025.
Charity People is excited to be working with an amazing organisation that is the leading global entity funding type 1 diabetes research. They are looking for their next Individual Giving Manager to leverage a new global brand to engage and recruit supporters and raise essential funds to power the essential work needed to find a cure for the disease. Job Title: Individual Giving Manager Location : Hybrid working with travel to the London Office once a week Contract : Permanent and full time Salary: £40,450 per annum About the organisation Their mission is to accelerate life-changing advancements to cure, prevent, and treat type 1 diabetes and its complications. Over the past five years, they have invested more than £2 billion toward this goal. They collaborate with the most talented minds to develop and deliver a pipeline of innovative therapies for individuals living with type 1 diabetes. Staff and volunteers worldwide are committed to campaigning for a vision of a world free from type 1 diabetes About the role The Individual Giving Manager role sits within the Fundraising & Engagement directorate, reporting to the Head of Supporter Marketing & Experience. This role will need a strategic, insights-led individual to join the passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as they prepare to launch a new Membership product to unlock connected masses and grow the Legacies programme. Responsibilities: With your insight-led approach and direct marketing expertise, you'll help shape the programme, working closely with the Head of Supporter Marketing & Experience and line manage the Individual Giving Officer and as the team grows, you may have another team member to manage. Key Tasks: To oversee delivery of our established IG programme of £1.2m pa, with support from the Individual Giving Officer. To manage the development and launch of our new Membership product To oversee the launch of our legacy marketing activity, with support from the Legacy Officer. To lead on developing supporter journeys that grow supporter engagement and income To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme. To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels. To develop reporting systems that support data driven decisions and steer our Individual Giving activity going forwards. About You For this role, the hiring manager will be looking for the following skills and experience; Data driven and insights led Have experience of leading and managing a team Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention Planning, executing and evaluating integrated supporter journeys, using digital and email platforms Developing and monitoring KPI's and reporting to drive decision making Collaborative working with multiple internal and external partners including fundraising & marketing agencies Application Process To kickstart the application process, please contact Seema Choudhury at today with your CV or profile A covering letter will be needed as part of the application process, once you have contacted Seema, she will be able to give you further details of what to include in the covering letter Due to the time of year, application and interviews will be on rolling ground as the organisation is keen to place in January 2025 Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Dec 13, 2024
Full time
Charity People is excited to be working with an amazing organisation that is the leading global entity funding type 1 diabetes research. They are looking for their next Individual Giving Manager to leverage a new global brand to engage and recruit supporters and raise essential funds to power the essential work needed to find a cure for the disease. Job Title: Individual Giving Manager Location : Hybrid working with travel to the London Office once a week Contract : Permanent and full time Salary: £40,450 per annum About the organisation Their mission is to accelerate life-changing advancements to cure, prevent, and treat type 1 diabetes and its complications. Over the past five years, they have invested more than £2 billion toward this goal. They collaborate with the most talented minds to develop and deliver a pipeline of innovative therapies for individuals living with type 1 diabetes. Staff and volunteers worldwide are committed to campaigning for a vision of a world free from type 1 diabetes About the role The Individual Giving Manager role sits within the Fundraising & Engagement directorate, reporting to the Head of Supporter Marketing & Experience. This role will need a strategic, insights-led individual to join the passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as they prepare to launch a new Membership product to unlock connected masses and grow the Legacies programme. Responsibilities: With your insight-led approach and direct marketing expertise, you'll help shape the programme, working closely with the Head of Supporter Marketing & Experience and line manage the Individual Giving Officer and as the team grows, you may have another team member to manage. Key Tasks: To oversee delivery of our established IG programme of £1.2m pa, with support from the Individual Giving Officer. To manage the development and launch of our new Membership product To oversee the launch of our legacy marketing activity, with support from the Legacy Officer. To lead on developing supporter journeys that grow supporter engagement and income To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme. To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels. To develop reporting systems that support data driven decisions and steer our Individual Giving activity going forwards. About You For this role, the hiring manager will be looking for the following skills and experience; Data driven and insights led Have experience of leading and managing a team Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention Planning, executing and evaluating integrated supporter journeys, using digital and email platforms Developing and monitoring KPI's and reporting to drive decision making Collaborative working with multiple internal and external partners including fundraising & marketing agencies Application Process To kickstart the application process, please contact Seema Choudhury at today with your CV or profile A covering letter will be needed as part of the application process, once you have contacted Seema, she will be able to give you further details of what to include in the covering letter Due to the time of year, application and interviews will be on rolling ground as the organisation is keen to place in January 2025 Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease, and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - The smart way to get away. The impact you'll have This is a newly created role within the Revenue Management & Trading team, reporting to the VP Revenue Management & Trading. You will lead global pricing strategy and drive the development of revenue management capabilities across the business. The role is accountable for balancing margin per transaction and conversion rates to maximize revenue and profitability. The incumbent will develop pricing strategies across all markets, leveraging data science and analytical insights on loveholidays' commercial position and consumer behavior, and work with stakeholders across the business to manage our key metrics, identify opportunities, and mitigate risks. This role will be responsible for managing, developing, and growing a team of Revenue Management specialists. Your day-to-day Management of the Pricing & Revenue Management function and team. Responsible for pricing strategy across all markets to optimize the relationship between Margin Per Transaction, Conversion Rate, and ultimately Gross Profit. Analyzing and communicating updates on revenue trends. Working with Supply, Customer Experience, and Finance teams to identify and support broader commercial opportunities. Partnering with Data, Product, and Engineering to ensure we develop best-in-class revenue management processes and capabilities. Performance analysis to find opportunities to drive trading margin by adapting our pricing strategy. Your skillset Highly numerate with strong commercial and financial acumen. Strong communication and presentation skills. Experience of setting strategy and leading teams. Able to operate effectively across a broad range of stakeholders. Highly proficient in extracting, analyzing, and presenting data to support recommendations. Proficient with SQL and visualization tools (e.g., Looker, Tableau). Desirable Team management experience. Experience of working within a competitive digital industry (e.g., Travel or online FMCG). The interview journey TA screening - 30 mins 1st stage with VP of Revenue Management & Trading - 45 mins 2nd stage with key stakeholders including a task to present, in office - 1.5 hours Final stage with Chief Data Officer - 45 mins Perks of joining us Company pension contributions at 5% Individualized training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family, and friends. 25 days of holidays per annum (plus 8 public holidays), increasing by 1 day for every second year of service, up to a maximum of 30 days per annum. Ability to buy and sell annual leave. Subsidized gym memberships. Cycle to work scheme, season ticket loan, and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Dec 12, 2024
Full time
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease, and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - The smart way to get away. The impact you'll have This is a newly created role within the Revenue Management & Trading team, reporting to the VP Revenue Management & Trading. You will lead global pricing strategy and drive the development of revenue management capabilities across the business. The role is accountable for balancing margin per transaction and conversion rates to maximize revenue and profitability. The incumbent will develop pricing strategies across all markets, leveraging data science and analytical insights on loveholidays' commercial position and consumer behavior, and work with stakeholders across the business to manage our key metrics, identify opportunities, and mitigate risks. This role will be responsible for managing, developing, and growing a team of Revenue Management specialists. Your day-to-day Management of the Pricing & Revenue Management function and team. Responsible for pricing strategy across all markets to optimize the relationship between Margin Per Transaction, Conversion Rate, and ultimately Gross Profit. Analyzing and communicating updates on revenue trends. Working with Supply, Customer Experience, and Finance teams to identify and support broader commercial opportunities. Partnering with Data, Product, and Engineering to ensure we develop best-in-class revenue management processes and capabilities. Performance analysis to find opportunities to drive trading margin by adapting our pricing strategy. Your skillset Highly numerate with strong commercial and financial acumen. Strong communication and presentation skills. Experience of setting strategy and leading teams. Able to operate effectively across a broad range of stakeholders. Highly proficient in extracting, analyzing, and presenting data to support recommendations. Proficient with SQL and visualization tools (e.g., Looker, Tableau). Desirable Team management experience. Experience of working within a competitive digital industry (e.g., Travel or online FMCG). The interview journey TA screening - 30 mins 1st stage with VP of Revenue Management & Trading - 45 mins 2nd stage with key stakeholders including a task to present, in office - 1.5 hours Final stage with Chief Data Officer - 45 mins Perks of joining us Company pension contributions at 5% Individualized training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family, and friends. 25 days of holidays per annum (plus 8 public holidays), increasing by 1 day for every second year of service, up to a maximum of 30 days per annum. Ability to buy and sell annual leave. Subsidized gym memberships. Cycle to work scheme, season ticket loan, and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Harris Hill are delighted to be working with an international charity to recruit for an experienced Senior Acquisition and Welcome Officer to spearhead the charity acquisition efforts, focusing on Direct Response Television (DRTV) and other key channels. This exciting role combines strategic thinking, creative collaboration, and hands-on campaign management to grow our supporter base and elevate our fundraising initiatives. As a Senior Acquisition and Welcome Officer you will: Manage all aspects of the DRTV programme, including creative development, media planning, and performance tracking. Collaborate with agencies, telemarketing partners, and in-house teams to propose, test, and optimise campaigns across channels. Develop integrated digital support for campaigns, from PPC to social ads and landing pages. Plan and execute acquisition campaigns, including DRTV, inserts, and welcome journeys, using a test-and-learn approach. Use data and audience insights to inform decisions, continually refining campaigns for optimal performance. Coordinate with stakeholders and agencies to ensure campaigns are delivered on time, on budget, and to the highest standard. Monitor and report on campaign performance, providing actionable insights to refine strategies. To be successful, you must have experience: Experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages. Good analytical skills, able to organise, analyse and interpret complex data into shareable reports, with attention to detail and accuracy and using insight to inform plans Experience of managing and motivating third-party suppliers Good working understanding of regular giving model and other fundraising products Knowledge of essential compliance guidelines, regulatory and legal environment guidelines relating to campaign management and data protection Salary: £38,491 per annum Contract type: Full-time, permanent Location- London, hybrid working with 1 day a week in the office Closing date: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Dec 12, 2024
Full time
Harris Hill are delighted to be working with an international charity to recruit for an experienced Senior Acquisition and Welcome Officer to spearhead the charity acquisition efforts, focusing on Direct Response Television (DRTV) and other key channels. This exciting role combines strategic thinking, creative collaboration, and hands-on campaign management to grow our supporter base and elevate our fundraising initiatives. As a Senior Acquisition and Welcome Officer you will: Manage all aspects of the DRTV programme, including creative development, media planning, and performance tracking. Collaborate with agencies, telemarketing partners, and in-house teams to propose, test, and optimise campaigns across channels. Develop integrated digital support for campaigns, from PPC to social ads and landing pages. Plan and execute acquisition campaigns, including DRTV, inserts, and welcome journeys, using a test-and-learn approach. Use data and audience insights to inform decisions, continually refining campaigns for optimal performance. Coordinate with stakeholders and agencies to ensure campaigns are delivered on time, on budget, and to the highest standard. Monitor and report on campaign performance, providing actionable insights to refine strategies. To be successful, you must have experience: Experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages. Good analytical skills, able to organise, analyse and interpret complex data into shareable reports, with attention to detail and accuracy and using insight to inform plans Experience of managing and motivating third-party suppliers Good working understanding of regular giving model and other fundraising products Knowledge of essential compliance guidelines, regulatory and legal environment guidelines relating to campaign management and data protection Salary: £38,491 per annum Contract type: Full-time, permanent Location- London, hybrid working with 1 day a week in the office Closing date: ASAP Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Housing Advice & Homeless Prevention Officer North London My client is recruiting for a Housing Advice & Homeless Prevention Officer based within the local Authority in North London and the surrounding area. Responsibilities the post-holder will be responsible for proactively delivering housing options advice, including security of tenure, low-cost home ownership, preventing homelessness, investigating householder circumstances and undertaking statutory assessments to determine the best options and resources available on a case-by-case basis. To be part of the busy Housing Team at the front door of Housing reception providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance and identifying those who are already homeless or at risk of becoming homeless within 56 days. The post holder will ensure statutory requirements are met and local team targets are delivered through early intervention and tricking of all cases. Having a knowledge of housing options, move-on and homeless prevention, to work with individuals supporting and directing clients to access a broad range of housing options and where appropriate making relevant onward referrals and signpost to other services Requirements Proving experience of working in a busy pressurised environment of a call or contact centre of at least a year. Willingness to work to a rota system covering business hours 8am to 6pm Proven ability to deal with complex enquiries/issues and more demanding customers. Proven ability to communicate professionally and clearly by telephone. In a variety of circumstances and with a variety of customers Contract Initial 3 to 6 month ongoing contract with the opportunity to extend PAYE via Umbrella Monday to Friday 9am to 5pm This position will requires a minimum of 3 days onsite As the role is Local Authority based candidates will be asked to complete an onboarding & compliance checks including DBS & Online training modules prior to starting. for immediate consideration please apply
Dec 12, 2024
Seasonal
Housing Advice & Homeless Prevention Officer North London My client is recruiting for a Housing Advice & Homeless Prevention Officer based within the local Authority in North London and the surrounding area. Responsibilities the post-holder will be responsible for proactively delivering housing options advice, including security of tenure, low-cost home ownership, preventing homelessness, investigating householder circumstances and undertaking statutory assessments to determine the best options and resources available on a case-by-case basis. To be part of the busy Housing Team at the front door of Housing reception providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance and identifying those who are already homeless or at risk of becoming homeless within 56 days. The post holder will ensure statutory requirements are met and local team targets are delivered through early intervention and tricking of all cases. Having a knowledge of housing options, move-on and homeless prevention, to work with individuals supporting and directing clients to access a broad range of housing options and where appropriate making relevant onward referrals and signpost to other services Requirements Proving experience of working in a busy pressurised environment of a call or contact centre of at least a year. Willingness to work to a rota system covering business hours 8am to 6pm Proven ability to deal with complex enquiries/issues and more demanding customers. Proven ability to communicate professionally and clearly by telephone. In a variety of circumstances and with a variety of customers Contract Initial 3 to 6 month ongoing contract with the opportunity to extend PAYE via Umbrella Monday to Friday 9am to 5pm This position will requires a minimum of 3 days onsite As the role is Local Authority based candidates will be asked to complete an onboarding & compliance checks including DBS & Online training modules prior to starting. for immediate consideration please apply
Stewardship Officer This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Regional Fundraising supporters. We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of the Regional Fundraising team. Position: CE337 Stewardship Officer Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week (flexible working available) Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Dates: First interview Monday 13th January 2025. Second interview Monday 20th January 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The team purpose is to listen to, understand and inspire supporters and the teams to fundraise with pride in a way that s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income. Key responsibilities will include: • Working to set process and templates, provide excellent supporter journeys that deliver income • Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. • Deliver strategic interventions to enhance audience activity, to add value to both supporters' experience and income targets. • Responsible for triage and referral of appropriate supporters to the relationships team. About You You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. The organisation believes everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. Individuality leads to a richer experience for people and better support for all those affected by stroke. We strongly encourage people from all backgrounds to apply. We re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 12, 2024
Full time
Stewardship Officer This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Regional Fundraising supporters. We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of the Regional Fundraising team. Position: CE337 Stewardship Officer Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week (flexible working available) Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview Dates: First interview Monday 13th January 2025. Second interview Monday 20th January 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The team purpose is to listen to, understand and inspire supporters and the teams to fundraise with pride in a way that s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income. Key responsibilities will include: • Working to set process and templates, provide excellent supporter journeys that deliver income • Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. • Deliver strategic interventions to enhance audience activity, to add value to both supporters' experience and income targets. • Responsible for triage and referral of appropriate supporters to the relationships team. About You You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support When stroke strikes, part of your brain shuts down. And so does a part of you. That s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. The organisation believes everyone deserves to live the best life they can after stroke. And it s a team effort to get there. The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. Individuality leads to a richer experience for people and better support for all those affected by stroke. We strongly encourage people from all backgrounds to apply. We re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
To Investigate cases of anti-social behaviour and work to resolve them such as: Verbal abuse, harassment, intimidation, or threatening behaviour Hate crimes/Hate incidents. Vandalism and damage to property Alcohol related instance Domestic abuse Noise nuisance (some noise nuisance may not meet the statutory threshold but may still be a breach of tenancy and/or be an annoyance (a lower threshold). Neighbour Disputes Drug activity. Nuisance that could cause nuisance or annoyance. Giving intensive support to council tenants and leaseholders, as necessary. Agree and implement courses of action in conjunction with all relevant agencies/parties. To deal with all correspondence and, in conjunction with the Councils Legal Team, recommend appropriate legal action, including preparing and serving warnings, Notices, Acceptable Behavioural Contracts and Injunctions. Visiting Reporters and Subjects in their home and completing risk assessments and action plans. Preparing for and attending court both in the capacity of witness and supporting witnesses. Preferred experience of working on QL Housing management System, To be a key member of the Tenancy Services Section, responsible for the management of all anti-social behaviour in accordance with the Councils policies and procedures. To support the Councils, move to a more place-based approach, working to instil community cohesion and community pride, working with and alongside residents to tackle issues and bring about positive. change It is important that the candidate must have at least 2 years' experience in an Anti-Social Behaviour background within social housing. Must have knowledge of housing issues and legislation regarding anti-social behaviour. Must have experience of working with people who may be vulnerable or have complex or multiple needs. Must have experience of managing conflict and dealing with disputes. The successful candidate should be prepared to carry out alot of fieldwork and visiting customers in their homes and carrying out joint visits with partner agencies. g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Dec 12, 2024
Seasonal
To Investigate cases of anti-social behaviour and work to resolve them such as: Verbal abuse, harassment, intimidation, or threatening behaviour Hate crimes/Hate incidents. Vandalism and damage to property Alcohol related instance Domestic abuse Noise nuisance (some noise nuisance may not meet the statutory threshold but may still be a breach of tenancy and/or be an annoyance (a lower threshold). Neighbour Disputes Drug activity. Nuisance that could cause nuisance or annoyance. Giving intensive support to council tenants and leaseholders, as necessary. Agree and implement courses of action in conjunction with all relevant agencies/parties. To deal with all correspondence and, in conjunction with the Councils Legal Team, recommend appropriate legal action, including preparing and serving warnings, Notices, Acceptable Behavioural Contracts and Injunctions. Visiting Reporters and Subjects in their home and completing risk assessments and action plans. Preparing for and attending court both in the capacity of witness and supporting witnesses. Preferred experience of working on QL Housing management System, To be a key member of the Tenancy Services Section, responsible for the management of all anti-social behaviour in accordance with the Councils policies and procedures. To support the Councils, move to a more place-based approach, working to instil community cohesion and community pride, working with and alongside residents to tackle issues and bring about positive. change It is important that the candidate must have at least 2 years' experience in an Anti-Social Behaviour background within social housing. Must have knowledge of housing issues and legislation regarding anti-social behaviour. Must have experience of working with people who may be vulnerable or have complex or multiple needs. Must have experience of managing conflict and dealing with disputes. The successful candidate should be prepared to carry out alot of fieldwork and visiting customers in their homes and carrying out joint visits with partner agencies. g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Our client provides excellent, personalised and compassionate end-of-life care for people living in Swindon, Marlborough and northeast Wiltshire. They work in close partnership with other organisations specifically local health and social care professionals as well as local people. This community work allows them to influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it. Prospectus are delighted to be supporting with their search for an Interim Individual Giving Project Manager, 12-month full time contract. The successful applicant will lead the planning and implementation of the individual giving programme to generate income through cash appeals, raffle campaigns, the lottery, a regular giving acquisition program, legacy marketing, and in-memory giving. The post holder will line managing the Individual Giving Officer and work closely with the Director of Income Generation to achieve the hospice's income targets and enhance donor relationships. This is very much a hands-on role requiring a proven track record in individual giving, in-memory fundraising, supporter experience or a related fundraising role. Excellent project management with the ability to manage multiple campaigns simultaneously will be key along with a genuine enthusiasm for the cause and all they are trying to achieve. Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus. If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Dec 12, 2024
Full time
Our client provides excellent, personalised and compassionate end-of-life care for people living in Swindon, Marlborough and northeast Wiltshire. They work in close partnership with other organisations specifically local health and social care professionals as well as local people. This community work allows them to influence care so that anyone affected by a life-limiting illness has access to the best possible support when and wherever they need it. Prospectus are delighted to be supporting with their search for an Interim Individual Giving Project Manager, 12-month full time contract. The successful applicant will lead the planning and implementation of the individual giving programme to generate income through cash appeals, raffle campaigns, the lottery, a regular giving acquisition program, legacy marketing, and in-memory giving. The post holder will line managing the Individual Giving Officer and work closely with the Director of Income Generation to achieve the hospice's income targets and enhance donor relationships. This is very much a hands-on role requiring a proven track record in individual giving, in-memory fundraising, supporter experience or a related fundraising role. Excellent project management with the ability to manage multiple campaigns simultaneously will be key along with a genuine enthusiasm for the cause and all they are trying to achieve. Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus. If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
