Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis. Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) area The BESS Field Service Enginee r will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager. Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities: Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement safety measures Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Assist the in-house system engineering group in product development and/or project work Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements: Qualification in an electrical/ electro-mechanical discipline Previous electrical or multi skilled maintenance experience Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential: Working experience with BESS Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with BS7671 HV authorised person Field Service Engineer (BESS) - We offer: Competitive salary based on experience and qualification Holidays Workplace pension Full training, company van, sim card, fuel card and laptop will be provided Team building events and employee learning opportunities Field Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage Technician Please apply ASAP Due to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.
Jan 25, 2025
Full time
Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis. Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) area The BESS Field Service Enginee r will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager. Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities: Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement safety measures Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips Assist the in-house system engineering group in product development and/or project work Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements: Qualification in an electrical/ electro-mechanical discipline Previous electrical or multi skilled maintenance experience Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential: Working experience with BESS Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with BS7671 HV authorised person Field Service Engineer (BESS) - We offer: Competitive salary based on experience and qualification Holidays Workplace pension Full training, company van, sim card, fuel card and laptop will be provided Team building events and employee learning opportunities Field Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage Technician Please apply ASAP Due to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.
Our friendly client in Cardiff are looking for an immediate start IT Technician to join them initially for a period of 2/3 months, with the view for this to continue on a longer term basis following this. If you are available immediately and have experience in IT support to ensure systems and applications are maintained, then this role is for you! Hours are 9am - 5:30pm, Monday to Friday. You will ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Benefits: Hourly Rate 12.60 + holiday pay. Opportunity to go permanent very quickly. Working in a bright, modern offices. 28 days holiday. Pension following qualifying period. Free on-site parking. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
Jan 25, 2025
Seasonal
Our friendly client in Cardiff are looking for an immediate start IT Technician to join them initially for a period of 2/3 months, with the view for this to continue on a longer term basis following this. If you are available immediately and have experience in IT support to ensure systems and applications are maintained, then this role is for you! Hours are 9am - 5:30pm, Monday to Friday. You will ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Benefits: Hourly Rate 12.60 + holiday pay. Opportunity to go permanent very quickly. Working in a bright, modern offices. 28 days holiday. Pension following qualifying period. Free on-site parking. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period. Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more! Key skills, experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. Experience with IT Managed Services (MSP) outsourced companies preferred. Full UK Driving Licence and own transport. Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
Jan 24, 2025
Full time
2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025. A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period. Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more! Key skills, experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level. Configuring, setting up + supporting small/medium sized IT networks Project based work including IT deployments, migrations + upgrades. Experience with IT Managed Services (MSP) outsourced companies preferred. Full UK Driving Licence and own transport. Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
Job Description: 3rd line service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday: 22 days' holiday rising to 25 days with length of service Health: A free membership to the local gym Birthdays: A free day s holiday on your birthday (or nearest Friday/Monday) Top tech: We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training: A tailored training plan including official vendor certifications IND/LET
Jan 24, 2025
Full time
Job Description: 3rd line service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. What you can expect from us in return: We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday: 22 days' holiday rising to 25 days with length of service Health: A free membership to the local gym Birthdays: A free day s holiday on your birthday (or nearest Friday/Monday) Top tech: We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff. Training: A tailored training plan including official vendor certifications IND/LET
IT Desktop Support Job ID: 33736 £27,500 - £29,500 Per Annum Full Time, Permanent Monday Thursday - 8:30am 5:00pm, Friday 8:30am 2:30pm Camberley About the role Our client based in Camberley who employ over 200 members of staff are seeking an additional IT Desktop Support member to join them in a full time, permanent position. This is a fantastic opportunity offering you a stable career with a reputable business and being a completely in-house role (not an MSP), you will be supporting colleagues not clients! Essential background for Desktop Support Minimum of 2 years relevant work experience in IT support. Hands on experience of Microsoft Windows environment. Working knowledge of Microsoft Office suites or equivalent applications. Working knowledge of computer hardware and peripherals. Fault logging systems. Experience of document management tools. Desktop Support responsibilities: Use of ticketing system to facilitate Desktop Support. Use of document library to manage Work Instructions. Purchase, configure, install, and support mobiles devices and internal phone system. Liaise with the telephony suppliers. Purchase, install, configure, and support any client hardware and software. Set up new users and hardware onto the network. Set up and install printers. Maintain Asset register of all IT equipment. Maintain register of all software licensing. Have a basic understanding and support of all key business software packages. Proactively contribute towards improving the IT team to better support the business Provide support and training to users of telephony, photocopiers, hardware, and software. Benefits/ Other Profit Share Scheme 3% of salary across a year (This is based on company profit and is therefore not guaranteed) Enhanced Salary Sacrifice Pension Scheme After 3 months service, we pay 5% where an employee pays 3%. 24 days holiday (running Jan-Dec), increasing with service. 3-4 days are to be used for the December shut down. This will be worked out pro rata for part time. Two paid Volunteering Days per year Free Work wear will be provided. Onsite parking. Retail Discounts Cycle to work. Gym discounts Car maintenance scheme Eye care policy (money off glasses) Voluntary private healthcare schemes Embracing diversity in all its forms, our client is an equal-opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Jan 24, 2025
Full time
IT Desktop Support Job ID: 33736 £27,500 - £29,500 Per Annum Full Time, Permanent Monday Thursday - 8:30am 5:00pm, Friday 8:30am 2:30pm Camberley About the role Our client based in Camberley who employ over 200 members of staff are seeking an additional IT Desktop Support member to join them in a full time, permanent position. This is a fantastic opportunity offering you a stable career with a reputable business and being a completely in-house role (not an MSP), you will be supporting colleagues not clients! Essential background for Desktop Support Minimum of 2 years relevant work experience in IT support. Hands on experience of Microsoft Windows environment. Working knowledge of Microsoft Office suites or equivalent applications. Working knowledge of computer hardware and peripherals. Fault logging systems. Experience of document management tools. Desktop Support responsibilities: Use of ticketing system to facilitate Desktop Support. Use of document library to manage Work Instructions. Purchase, configure, install, and support mobiles devices and internal phone system. Liaise with the telephony suppliers. Purchase, install, configure, and support any client hardware and software. Set up new users and hardware onto the network. Set up and install printers. Maintain Asset register of all IT equipment. Maintain register of all software licensing. Have a basic understanding and support of all key business software packages. Proactively contribute towards improving the IT team to better support the business Provide support and training to users of telephony, photocopiers, hardware, and software. Benefits/ Other Profit Share Scheme 3% of salary across a year (This is based on company profit and is therefore not guaranteed) Enhanced Salary Sacrifice Pension Scheme After 3 months service, we pay 5% where an employee pays 3%. 24 days holiday (running Jan-Dec), increasing with service. 3-4 days are to be used for the December shut down. This will be worked out pro rata for part time. Two paid Volunteering Days per year Free Work wear will be provided. Onsite parking. Retail Discounts Cycle to work. Gym discounts Car maintenance scheme Eye care policy (money off glasses) Voluntary private healthcare schemes Embracing diversity in all its forms, our client is an equal-opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.
Desktop Support Engineer - Contract Vacancy Rate: 170 - 200 p/d Working Location : (On Site) Blackfriars, London Contract Length: 3 Months (likely to be extension) Start Date: ASAP My client has a requirement for a Desktop Support Engineer on a 3-month contract. The client is in the Financial Sector and is wanting someone with good people skills and presence as they will provide assistance to C-level. The client requires a Desktop support Engineer to provide onsite support with the following technical skills. Technical Skills MS office/ Off365 Ticketing systems Laptop/desktop imaging Troubleshooting MS defender Intune SCCM Autopilot Azure AD If the skill set is relevant, matches your experience and you're interested, please send over your CV. Thanks, In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
Jan 24, 2025
Contractor
Desktop Support Engineer - Contract Vacancy Rate: 170 - 200 p/d Working Location : (On Site) Blackfriars, London Contract Length: 3 Months (likely to be extension) Start Date: ASAP My client has a requirement for a Desktop Support Engineer on a 3-month contract. The client is in the Financial Sector and is wanting someone with good people skills and presence as they will provide assistance to C-level. The client requires a Desktop support Engineer to provide onsite support with the following technical skills. Technical Skills MS office/ Off365 Ticketing systems Laptop/desktop imaging Troubleshooting MS defender Intune SCCM Autopilot Azure AD If the skill set is relevant, matches your experience and you're interested, please send over your CV. Thanks, In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
1st Line IT Support Permanent Norwich (Hybrid) £25,000 - £29,000 (DOE) 1st Line IT Support Technician needed for a hybrid remote permanent position based near Norwich (Norfolk). Start ASAP ideally Jan/Feb 2025. A chance to join an established + growing IT services business. Previous IT Service Desk / Helpdesk experience strongly preferred. Key skills, experience + tasks include: 1st line technical support for Windows / Microsoft technical environments. Logging calls, troubleshooting, diagnosis + IT problem resolution to 1st line level. Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs. Full UK Driving licence and own transport preferred. Experience of IT Services / Managed Services / Outsourced businesses would be a bonus. Technical Environment : Windows, AD, O365, desktop PCs, laptops, mobile devices, DNS/DCHP, VPNs, firewalls, Macs, Linux, web hosting, IP phone systems. Benefits : £25k-29k Salary (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!
Jan 24, 2025
Full time
1st Line IT Support Permanent Norwich (Hybrid) £25,000 - £29,000 (DOE) 1st Line IT Support Technician needed for a hybrid remote permanent position based near Norwich (Norfolk). Start ASAP ideally Jan/Feb 2025. A chance to join an established + growing IT services business. Previous IT Service Desk / Helpdesk experience strongly preferred. Key skills, experience + tasks include: 1st line technical support for Windows / Microsoft technical environments. Logging calls, troubleshooting, diagnosis + IT problem resolution to 1st line level. Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs. Full UK Driving licence and own transport preferred. Experience of IT Services / Managed Services / Outsourced businesses would be a bonus. Technical Environment : Windows, AD, O365, desktop PCs, laptops, mobile devices, DNS/DCHP, VPNs, firewalls, Macs, Linux, web hosting, IP phone systems. Benefits : £25k-29k Salary (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!
Desktop Support Technician - Contract Vacancy Rate: (Apply online only) p/d Working Location: Ipswich (5 days a week onsite) Contract Length: 3 months (chance for extension or perm) My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore require an Enhanced DBS check. They require extra support as they have gone through some internal changes and require the extra support. It is a great environment to work in with a lovely team and school. Responsibilities Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team (great communication and building relationships) Car required for site travel Technical Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams) Azure Apple Macs PowerShell Endpoint (Management and Support) Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP). Set up classroom equipment Printers Password reset Telephones Handing out IT equipment and collecting it Basic 1 level troubleshooting If the skill set is relevant, matches your experience and you're interested, please send over your CV. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
Jan 24, 2025
Contractor
Desktop Support Technician - Contract Vacancy Rate: (Apply online only) p/d Working Location: Ipswich (5 days a week onsite) Contract Length: 3 months (chance for extension or perm) My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore require an Enhanced DBS check. They require extra support as they have gone through some internal changes and require the extra support. It is a great environment to work in with a lovely team and school. Responsibilities Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team (great communication and building relationships) Car required for site travel Technical Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams) Azure Apple Macs PowerShell Endpoint (Management and Support) Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP). Set up classroom equipment Printers Password reset Telephones Handing out IT equipment and collecting it Basic 1 level troubleshooting If the skill set is relevant, matches your experience and you're interested, please send over your CV. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
Are you a career driven IT Project Specialist and keen to progress further in IT? We have an exciting opportunity to work as part of a busy IT Service Management team, where you will be leading and implementing IT projects both locally and remotely across multiple sites. A varied position with excellent career progression. Job Title : IT Project Technician Salary : 40-45k per annum DOE Location: Plymouth Type : Permanent Hours: 7:30am - 4:30pm Monday to Thursday, 7:30am - 12:30pm Friday (occasional out of hours will be required). The Role: Our large manufacturing client is seeking an experienced IT Project Technician with proven experience with Windows Server and MS Office along with a practical knowledge of Microsoft 365 admin centre and Azure Active Directory. The ideal candidate will have worked in a busy, fast-paced environment and be used to managing varied workloads and prioritising accordingly. Key Duties: Lead and implement I.T projects whilst working closely with the business and other team members. Take end-to-end ownership of Service Records, making sure all relevant stakeholders are adequately informed of actions undertaken. Ensure the Service Knowledge Management System is always kept up to date. Manage complex and high priority Service Records to both internal and external teams in line with agreed processes. Provide a customer-centric interface for all users of IT systems and external parties where applicable. Keep abreast of any new technologies that may be implemented by the business to maintain expert knowledge to uphold ability to provide support. Manage and administer cloud services. Perform other ad-hoc duties as assigned by the Head of IT and other senior members of staff within I.T as required. About You: Previous experience of working in a busy I.T department. Previous experience working in a customer facing role. Support knowledge of Windows Server and desktop operating systems and Microsoft Office. Knowledge of Microsoft 365 admin centre and Azure Active Directory. Knowledge of how to troubleshoot network issues. Demonstrable analytical approach to problem solving. Excellent written and verbal communicative skills. Full clean driving license. Desirable Skills: Basic knowledge of Microsoft System Center. Basic knowledge of Microsoft Internet Information Services. Degree level qualification or above. ITIL exposure and awareness. Benefits: Our client offers a fantastic benefits package including: Competitive Salary Work Place Pension Life Assurance Company Sick Pay Scheme Long Term Service payments & awards Training & Development opportunities Carers Concierge Support Enhanced Maternity Pay Employee Assistance Programme If you're a reliable and supportive individual who thrives in a fast-paced and evolving environment and enjoys managing various workloads, then this could be the perfect opportunity for you. To Apply If you would like to know more, please don't delay in calling us today on (phone number removed), email (url removed) or apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 24, 2025
Full time
Are you a career driven IT Project Specialist and keen to progress further in IT? We have an exciting opportunity to work as part of a busy IT Service Management team, where you will be leading and implementing IT projects both locally and remotely across multiple sites. A varied position with excellent career progression. Job Title : IT Project Technician Salary : 40-45k per annum DOE Location: Plymouth Type : Permanent Hours: 7:30am - 4:30pm Monday to Thursday, 7:30am - 12:30pm Friday (occasional out of hours will be required). The Role: Our large manufacturing client is seeking an experienced IT Project Technician with proven experience with Windows Server and MS Office along with a practical knowledge of Microsoft 365 admin centre and Azure Active Directory. The ideal candidate will have worked in a busy, fast-paced environment and be used to managing varied workloads and prioritising accordingly. Key Duties: Lead and implement I.T projects whilst working closely with the business and other team members. Take end-to-end ownership of Service Records, making sure all relevant stakeholders are adequately informed of actions undertaken. Ensure the Service Knowledge Management System is always kept up to date. Manage complex and high priority Service Records to both internal and external teams in line with agreed processes. Provide a customer-centric interface for all users of IT systems and external parties where applicable. Keep abreast of any new technologies that may be implemented by the business to maintain expert knowledge to uphold ability to provide support. Manage and administer cloud services. Perform other ad-hoc duties as assigned by the Head of IT and other senior members of staff within I.T as required. About You: Previous experience of working in a busy I.T department. Previous experience working in a customer facing role. Support knowledge of Windows Server and desktop operating systems and Microsoft Office. Knowledge of Microsoft 365 admin centre and Azure Active Directory. Knowledge of how to troubleshoot network issues. Demonstrable analytical approach to problem solving. Excellent written and verbal communicative skills. Full clean driving license. Desirable Skills: Basic knowledge of Microsoft System Center. Basic knowledge of Microsoft Internet Information Services. Degree level qualification or above. ITIL exposure and awareness. Benefits: Our client offers a fantastic benefits package including: Competitive Salary Work Place Pension Life Assurance Company Sick Pay Scheme Long Term Service payments & awards Training & Development opportunities Carers Concierge Support Enhanced Maternity Pay Employee Assistance Programme If you're a reliable and supportive individual who thrives in a fast-paced and evolving environment and enjoys managing various workloads, then this could be the perfect opportunity for you. To Apply If you would like to know more, please don't delay in calling us today on (phone number removed), email (url removed) or apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: 1st Line Service Desk Engineer Location: Northwest London Salary: 25,000 to 30,000 Sector: MSP A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the company's rapid growth and expansion. The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking company funded formal Microsoft training. The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience (1 year) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with the capacity to be strongly self-motivated The ability to build, configure, administer and support Windows devices (laptops, desktops etc) The ability to deal with difficult and demanding situations in a calm and professional manner. Networking - DNS / DHCP / TCP/IP Excellent customer service Benefits Package Annual Bonus 25 Days' Annual Leave + 8 Bank Holidays Specialist Microsoft Training - Microsoft Office 365 & Azure Health & Dental insurance Pension Contributions Company paid sickness Interest-free season ticket loan Social events Applications are being actively reviewed so ensure you apply ASAP to be in consideration for interviews! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 24, 2025
Full time
Role: 1st Line Service Desk Engineer Location: Northwest London Salary: 25,000 to 30,000 Sector: MSP A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the company's rapid growth and expansion. The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking company funded formal Microsoft training. The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience (1 year) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with the capacity to be strongly self-motivated The ability to build, configure, administer and support Windows devices (laptops, desktops etc) The ability to deal with difficult and demanding situations in a calm and professional manner. Networking - DNS / DHCP / TCP/IP Excellent customer service Benefits Package Annual Bonus 25 Days' Annual Leave + 8 Bank Holidays Specialist Microsoft Training - Microsoft Office 365 & Azure Health & Dental insurance Pension Contributions Company paid sickness Interest-free season ticket loan Social events Applications are being actively reviewed so ensure you apply ASAP to be in consideration for interviews! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: ICT Consultant - 2nd Line Location: Reading ( Must Drive ) Salary: 24,000 - 30,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jan 24, 2025
Full time
Role: ICT Consultant - 2nd Line Location: Reading ( Must Drive ) Salary: 24,000 - 30,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Major Recruitment Derby IT & Digital
Hertford, Hertfordshire
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME s and large Corporations with a client list that is looking to continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for an ICT Technician to work across several schools in and around the Hertford area. A car and licence is a must for this role due to the position being field based! The person The successful candidate will come from a similar IT background ideally within an ICT environment with at least 1 years industry experience and the ability to problem solve and work effectively with personnel from different teams within the company You will be managing school networks and computer systems by carrying out reactive and proactive maintenance tasks on all ICT equipment, operating systems and core applications. Applicants will need excellent customer handling and inter-personal skills, have the ability to work proactively and be able to show good planning and organisation skills Opportunity to gain experience working with Windows Desktop and Windows Server OS, including DHCP, DNS, Group Policy and Active Directory as well as Google Chromebook and set-up iPad deployment Windows Server experience (desirable) Undertaking and supporting commercial sector clients by working with and learning from the senior technical team Enhanced DBS and barred list check required Due to the nature of the field work, you will need your own car and a driving licence Benefits: 25 Days Annual Leave Mileage paid Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development
Jan 23, 2025
Full time
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME s and large Corporations with a client list that is looking to continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for an ICT Technician to work across several schools in and around the Hertford area. A car and licence is a must for this role due to the position being field based! The person The successful candidate will come from a similar IT background ideally within an ICT environment with at least 1 years industry experience and the ability to problem solve and work effectively with personnel from different teams within the company You will be managing school networks and computer systems by carrying out reactive and proactive maintenance tasks on all ICT equipment, operating systems and core applications. Applicants will need excellent customer handling and inter-personal skills, have the ability to work proactively and be able to show good planning and organisation skills Opportunity to gain experience working with Windows Desktop and Windows Server OS, including DHCP, DNS, Group Policy and Active Directory as well as Google Chromebook and set-up iPad deployment Windows Server experience (desirable) Undertaking and supporting commercial sector clients by working with and learning from the senior technical team Enhanced DBS and barred list check required Due to the nature of the field work, you will need your own car and a driving licence Benefits: 25 Days Annual Leave Mileage paid Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development
Senior IT Support Technician Location: Caerphilly Salary: £30,000 + Benefits (Pension, Healthcare & training) Are you an experienced IT professional with a passion for delivering excellent technical support and maintaining robust IT systems? We re looking for a Senior IT Support Technician to join our clients team and play a key role in managing and optimising their IT infrastructure. About the Role You ll be responsible for supporting and maintaining hardware, desktops, servers, and network systems both on-premise and in the cloud. This is an all-encompassing IT role, providing hands-on technical support, managing the IT service desk, and ensuring secure and efficient IT services across the business. Key Responsibilities Install, configure, and troubleshoot IT hardware and software. Manage and monitor servers, networks, and cloud solutions for performance and security. Resolve support tickets and provide advanced troubleshooting for IT service desk queries. Oversee user accounts, permissions, and on-site security systems. Assist with penetration testing and resolve security vulnerabilities. Document processes in Confluence and deliver IT training sessions for colleagues. Collaborate on system upgrades and IT projects, ensuring smooth delivery. Essential Skills Experience with Windows and (ideally) macOS operating systems. Knowledge of networking protocols (TCP/IP, DNS, DHCP) and VPN troubleshooting. Familiarity with Active Directory/Entra for account management. Hands-on experience with cloud platforms such as AWS or Microsoft Azure. Strong hardware troubleshooting skills (computers, printers, mobile devices, etc.). What We Offer 25 days annual leave + bank holidays (3 days allocated between Christmas and New Year). Opportunities for training and professional growth. A collaborative, supportive working environment. Auto Enrollment Pension Private Healthcare Onsite Parking for all If you re ready to take ownership of a varied IT role and deliver high-quality support to a dynamic business, we d love to hear from you, please apply now for more details, thanks!
Jan 23, 2025
Full time
Senior IT Support Technician Location: Caerphilly Salary: £30,000 + Benefits (Pension, Healthcare & training) Are you an experienced IT professional with a passion for delivering excellent technical support and maintaining robust IT systems? We re looking for a Senior IT Support Technician to join our clients team and play a key role in managing and optimising their IT infrastructure. About the Role You ll be responsible for supporting and maintaining hardware, desktops, servers, and network systems both on-premise and in the cloud. This is an all-encompassing IT role, providing hands-on technical support, managing the IT service desk, and ensuring secure and efficient IT services across the business. Key Responsibilities Install, configure, and troubleshoot IT hardware and software. Manage and monitor servers, networks, and cloud solutions for performance and security. Resolve support tickets and provide advanced troubleshooting for IT service desk queries. Oversee user accounts, permissions, and on-site security systems. Assist with penetration testing and resolve security vulnerabilities. Document processes in Confluence and deliver IT training sessions for colleagues. Collaborate on system upgrades and IT projects, ensuring smooth delivery. Essential Skills Experience with Windows and (ideally) macOS operating systems. Knowledge of networking protocols (TCP/IP, DNS, DHCP) and VPN troubleshooting. Familiarity with Active Directory/Entra for account management. Hands-on experience with cloud platforms such as AWS or Microsoft Azure. Strong hardware troubleshooting skills (computers, printers, mobile devices, etc.). What We Offer 25 days annual leave + bank holidays (3 days allocated between Christmas and New Year). Opportunities for training and professional growth. A collaborative, supportive working environment. Auto Enrollment Pension Private Healthcare Onsite Parking for all If you re ready to take ownership of a varied IT role and deliver high-quality support to a dynamic business, we d love to hear from you, please apply now for more details, thanks!
Role: Network Technician Location: Nottingham Working Model: Office Based Salary: Up to £27,000 Are you looking for a new role where you will be heard? Do you have a passion for IT and providing support? If so, this may be the role for you. DNS and DHCP, does this mean something to you, are you able to explain what it is, if the answer is yes then you have passed the first hurdle. What they are looking for: Experience with technical support and maintenance of desktop and mobile devices. You will be customer-centric, offer support and work on high-volume tickets. This isn t just your standard support role as you will be able to get involved in project work when they arise. Flexibility is key as you will be a good all-rounder, testing and recommending hardware and software for the business. You will be able to provide informal training to users who are having repeat issues to help guide them. If this sounds like the role for you, please get in touch. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
Jan 23, 2025
Full time
Role: Network Technician Location: Nottingham Working Model: Office Based Salary: Up to £27,000 Are you looking for a new role where you will be heard? Do you have a passion for IT and providing support? If so, this may be the role for you. DNS and DHCP, does this mean something to you, are you able to explain what it is, if the answer is yes then you have passed the first hurdle. What they are looking for: Experience with technical support and maintenance of desktop and mobile devices. You will be customer-centric, offer support and work on high-volume tickets. This isn t just your standard support role as you will be able to get involved in project work when they arise. Flexibility is key as you will be a good all-rounder, testing and recommending hardware and software for the business. You will be able to provide informal training to users who are having repeat issues to help guide them. If this sounds like the role for you, please get in touch. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
Geotechnical Engineer Your new company Hays are working in partnership with a Northern Ireland Civil and Structural Engineering consultancy company, seeking to hire a Geotechnical Engineer.Our client delivers innovative and sustainable engineering solutions across a range of sectors including Built Environment, Infrastructure, Public Health, Marine and River, Renewable energy and Specialist services. They have been working in the sector for over 60 years, offering a wealth of expertise in civil, structural, water, wastewater, traffic engineering and other specialised advice, including CDMC services and consulting support both locally and globally.This company has received several awards from different professional and civic bodies recognising the excellent service that they have delivered. Fully accredited with Quality Assurance Scheme (BS EN ISO 9001:2015), Environmental Management System (BS EN ISO 14001:2015) and Occupational Health and Safety Systems Specification (ISO 45001:2018), they are the employers of choice in the Northern Ireland market. Your new role The Geotechnical Engineer will be responsible for various tasks related to civil engineering projects across the UK and Ireland. These activities include: Conducting desktop studies and site walkover surveys.Managing and overseeing ground investigation work, from procurement to reporting.Preparing contract documents, including specifications, mini Bills of Quantities (BoQs), and testing requirements for site investigations.Reviewing factual reports from site investigations and creating interpretive reports. These interpretive reports assess soil parameters, provide foundation recommendations, and address groundwater and contamination issues.Coordinating with design teams for geotechnical design, offering options for ground improvement techniques and foundation strategies. This includes specifying necessary ground improvement works and providing advice on ground settlement.Calculating settlements.Developing project specifications, which may involve both external standard specifications and in-house specifications.Performing engineering analyses, such as slope stability analysis, shallow foundation design, pile design, retaining wall design, soil nail and ground anchor design, and piling platform design.Designing temporary structures for deep excavations.Supervising technicians in creating detailed scheme drawings.Attending design team meetings and client consultations.Following company procedures in accordance with the Quality System.Contributing other general civil engineering skills as needed in various sections of the company What you'll need to succeed To be successful in this Geotechnical Engineering role, this client requires a candidate who has a Degree in Civil/Geotechnical/Geoinformatics/Geology Engineering, preferably 2:1. A candidate must also have relevant experience in Geotechnical Engineering, with good technical knowledge, proficient in the use of geotechnical analysis and design software and have an awareness of recent developments in engineering design and research. What you'll get in return Our client is offering an attractive Annual salary negotiable on experience. Feel free to contact Hays to discuss. You will enjoy the company's benefits, like health and wellness benefits (i.e. Life assurance, health cash plan and many others). You will also benefit from flexible daily start and finish times, with a standard 7.5-hour day. Employee Schemes include Bike Ride Salary Sacrifice Scheme, Car parking Scheme, Long Service award, Refer a Friend Scheme, and the Annual Team Building/Social Events throughout the year.The company also provides support in Training and Career development, like supporting to become Chartered with IStructE, CIWEM, IHT or IEI . What you need to do now If you're interested in this Geotechnical Engineering role, click 'apply now' to forward an up-to-date copy of your CV to Marjorie Del Rosario, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 23, 2025
Full time
Geotechnical Engineer Your new company Hays are working in partnership with a Northern Ireland Civil and Structural Engineering consultancy company, seeking to hire a Geotechnical Engineer.Our client delivers innovative and sustainable engineering solutions across a range of sectors including Built Environment, Infrastructure, Public Health, Marine and River, Renewable energy and Specialist services. They have been working in the sector for over 60 years, offering a wealth of expertise in civil, structural, water, wastewater, traffic engineering and other specialised advice, including CDMC services and consulting support both locally and globally.This company has received several awards from different professional and civic bodies recognising the excellent service that they have delivered. Fully accredited with Quality Assurance Scheme (BS EN ISO 9001:2015), Environmental Management System (BS EN ISO 14001:2015) and Occupational Health and Safety Systems Specification (ISO 45001:2018), they are the employers of choice in the Northern Ireland market. Your new role The Geotechnical Engineer will be responsible for various tasks related to civil engineering projects across the UK and Ireland. These activities include: Conducting desktop studies and site walkover surveys.Managing and overseeing ground investigation work, from procurement to reporting.Preparing contract documents, including specifications, mini Bills of Quantities (BoQs), and testing requirements for site investigations.Reviewing factual reports from site investigations and creating interpretive reports. These interpretive reports assess soil parameters, provide foundation recommendations, and address groundwater and contamination issues.Coordinating with design teams for geotechnical design, offering options for ground improvement techniques and foundation strategies. This includes specifying necessary ground improvement works and providing advice on ground settlement.Calculating settlements.Developing project specifications, which may involve both external standard specifications and in-house specifications.Performing engineering analyses, such as slope stability analysis, shallow foundation design, pile design, retaining wall design, soil nail and ground anchor design, and piling platform design.Designing temporary structures for deep excavations.Supervising technicians in creating detailed scheme drawings.Attending design team meetings and client consultations.Following company procedures in accordance with the Quality System.Contributing other general civil engineering skills as needed in various sections of the company What you'll need to succeed To be successful in this Geotechnical Engineering role, this client requires a candidate who has a Degree in Civil/Geotechnical/Geoinformatics/Geology Engineering, preferably 2:1. A candidate must also have relevant experience in Geotechnical Engineering, with good technical knowledge, proficient in the use of geotechnical analysis and design software and have an awareness of recent developments in engineering design and research. What you'll get in return Our client is offering an attractive Annual salary negotiable on experience. Feel free to contact Hays to discuss. You will enjoy the company's benefits, like health and wellness benefits (i.e. Life assurance, health cash plan and many others). You will also benefit from flexible daily start and finish times, with a standard 7.5-hour day. Employee Schemes include Bike Ride Salary Sacrifice Scheme, Car parking Scheme, Long Service award, Refer a Friend Scheme, and the Annual Team Building/Social Events throughout the year.The company also provides support in Training and Career development, like supporting to become Chartered with IStructE, CIWEM, IHT or IEI . What you need to do now If you're interested in this Geotechnical Engineering role, click 'apply now' to forward an up-to-date copy of your CV to Marjorie Del Rosario, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Service desk Analyst Position Overview: You will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. Key Responsibilities: Provide first-line technical support to employees via phone, email, and chat. Log all support requests and technical issues accurately in the ticketing system, ensuring timely resolution and documentation. Diagnose and troubleshoot hardware, software, and network-related issues, escalating complex problems to the appropriate teams for resolution. Follow up with users to ensure their technical issues have been resolved satisfactorily and provide guidance on preventive measures. Proactively identify trends in technical issues and recommend improvements to enhance system reliability and user experience. Collaborate with other members of the IT support team to share knowledge, best practices, and solutions. Maintain up-to-date knowledge of IT systems, applications, and policies. Adhere to company standards for data security, confidentiality, and compliance with relevant regulations. Requirements : Proven experience in a similar role providing technical support in a corporate environment. Strong knowledge of Microsoft Windows operating systems and Office 365 suite. Familiarity with common business applications and collaboration tools. Excellent communication skills, both verbal and written, with the ability to communicate technical concepts effectively to non-technical users. Strong problem-solving skills and the ability to work well under pressure in a fast-paced environment. Customer-focused mindset with a passion for delivering high-quality service to internal stakeholders. Ability to prioritize workload, multitask, and manage time effectively to meet deadlines. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential. Working hours at between 6am and 7pm - Shifts - Monday to friday Loaction: Castle Donington - Office based If your interested and think this position is for you please call Pertemps burton and ask for Hannah-Laura on (phone number removed) or send your CV to (url removed)
Jan 23, 2025
Full time
Service desk Analyst Position Overview: You will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. Key Responsibilities: Provide first-line technical support to employees via phone, email, and chat. Log all support requests and technical issues accurately in the ticketing system, ensuring timely resolution and documentation. Diagnose and troubleshoot hardware, software, and network-related issues, escalating complex problems to the appropriate teams for resolution. Follow up with users to ensure their technical issues have been resolved satisfactorily and provide guidance on preventive measures. Proactively identify trends in technical issues and recommend improvements to enhance system reliability and user experience. Collaborate with other members of the IT support team to share knowledge, best practices, and solutions. Maintain up-to-date knowledge of IT systems, applications, and policies. Adhere to company standards for data security, confidentiality, and compliance with relevant regulations. Requirements : Proven experience in a similar role providing technical support in a corporate environment. Strong knowledge of Microsoft Windows operating systems and Office 365 suite. Familiarity with common business applications and collaboration tools. Excellent communication skills, both verbal and written, with the ability to communicate technical concepts effectively to non-technical users. Strong problem-solving skills and the ability to work well under pressure in a fast-paced environment. Customer-focused mindset with a passion for delivering high-quality service to internal stakeholders. Ability to prioritize workload, multitask, and manage time effectively to meet deadlines. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential. Working hours at between 6am and 7pm - Shifts - Monday to friday Loaction: Castle Donington - Office based If your interested and think this position is for you please call Pertemps burton and ask for Hannah-Laura on (phone number removed) or send your CV to (url removed)
Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: 33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in Bromsgrove. This role offers up to 33,000 and provides opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience supporting users on windows operating system ensuring smooth day-to-day operations of PCs & laptops Servers Management: Proficiency in managing server hardware/software which includes monitoring performance & troubleshooting problems Network Fundamentals: Solid understanding of networking concepts enabling effective management of LAN/WAN configurations Azure Cloud Services: Capability handling tasks associated with deployment & maintenance over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jan 23, 2025
Full time
Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: 33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in Bromsgrove. This role offers up to 33,000 and provides opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience supporting users on windows operating system ensuring smooth day-to-day operations of PCs & laptops Servers Management: Proficiency in managing server hardware/software which includes monitoring performance & troubleshooting problems Network Fundamentals: Solid understanding of networking concepts enabling effective management of LAN/WAN configurations Azure Cloud Services: Capability handling tasks associated with deployment & maintenance over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We have been speaking with an exciting fast growing, family-run company within the manufacturing industry. The company is set for significant growth, including the introduction of a SaaS offering that could open further opportunities for ambitious team members. We're on the lookout for a proactive, hands-on Support Technician whiz to keep their team running smoothly. From hardware fixes to software troubleshooting, no two days will be the same. You'll be working with everything from printers and laptops to Office 365 and VPNs. What You'll Be Doing: Solve hardware and software issues for desktops, laptops, tablets, smartphones, and printers. Keep platforms like Office 365 running smoothly, help maintain our in-house ERP system, and set up VPNs. Look after office security systems like CCTV and access control. (Training to be provided) Handle basic networking tasks, like cabling and connectivity troubleshooting. IT all-rounder : Install, configure, and maintain office IT equipment What We're Looking For: Basic IT know-how (Windows, Printers, Android phones) Familiarity with networking basics and ticketing systems. Eager to learn and ready to grow your skills-we'll support you every step of the way. Great problem-solving chops and a proactive attitude. Salary - up to £35,000 DOE 4 Days onsite - flexible environment This is your chance to work in a supportive environment where your ideas matter, and there's room to grow. Send over a detailed CV and we can talk about the company in more detail.
Jan 22, 2025
Full time
We have been speaking with an exciting fast growing, family-run company within the manufacturing industry. The company is set for significant growth, including the introduction of a SaaS offering that could open further opportunities for ambitious team members. We're on the lookout for a proactive, hands-on Support Technician whiz to keep their team running smoothly. From hardware fixes to software troubleshooting, no two days will be the same. You'll be working with everything from printers and laptops to Office 365 and VPNs. What You'll Be Doing: Solve hardware and software issues for desktops, laptops, tablets, smartphones, and printers. Keep platforms like Office 365 running smoothly, help maintain our in-house ERP system, and set up VPNs. Look after office security systems like CCTV and access control. (Training to be provided) Handle basic networking tasks, like cabling and connectivity troubleshooting. IT all-rounder : Install, configure, and maintain office IT equipment What We're Looking For: Basic IT know-how (Windows, Printers, Android phones) Familiarity with networking basics and ticketing systems. Eager to learn and ready to grow your skills-we'll support you every step of the way. Great problem-solving chops and a proactive attitude. Salary - up to £35,000 DOE 4 Days onsite - flexible environment This is your chance to work in a supportive environment where your ideas matter, and there's room to grow. Send over a detailed CV and we can talk about the company in more detail.
Service Desk Manager Helpdesk Manager ServiceDesk Manager SDM £35-45k+ Berkshire on site Looking for a strong Service Desk Manager Helpdesk Manager ServiceDesk Manager SDM to work for an exciting client in Berkshire, the Service Desk Manager SDM will be working on site. The Service Desk Manager SDM responsibilities will involve but not be limited to: Working directly for the Service Director maintaining and monitoring project schedules Day to day management and responsibility of service desk including a team of Service Desk and Desktop support Analysts, ensuring appropriate business support coverage with staff shift rotations. Provide 1 & 2nd line incident and request fulfilment, working very closely with IT support technicians in other teams Participate as a Major Incident Manager process (MIM) for P1/P2 incidents. Tracks ticket trends in the ITSM toolset, identifying areas for improvement and putting improvement actions in place
Jan 22, 2025
Full time
Service Desk Manager Helpdesk Manager ServiceDesk Manager SDM £35-45k+ Berkshire on site Looking for a strong Service Desk Manager Helpdesk Manager ServiceDesk Manager SDM to work for an exciting client in Berkshire, the Service Desk Manager SDM will be working on site. The Service Desk Manager SDM responsibilities will involve but not be limited to: Working directly for the Service Director maintaining and monitoring project schedules Day to day management and responsibility of service desk including a team of Service Desk and Desktop support Analysts, ensuring appropriate business support coverage with staff shift rotations. Provide 1 & 2nd line incident and request fulfilment, working very closely with IT support technicians in other teams Participate as a Major Incident Manager process (MIM) for P1/P2 incidents. Tracks ticket trends in the ITSM toolset, identifying areas for improvement and putting improvement actions in place
ICT Service Desk Technician Job reference: VAC000365 Location: Aylesbury, Bucks, HP20 + Buckinghamshire Travel Salary: £29,054 - £32,322 a year Hours: Full time, 37 hours per week Contract: Temporary Contract - 1 Year Fixed-Term Job category/type: Support Services Package: Local Government Pension Scheme, Good annual leave entitlement, Laptop, Mobile phone, Employee benefits, Employee Assistance Programme, Occupational Health, Onsite gym facilities Do you want to be a key player in ensuring that our client's ICT operations run smoothly? Are you knowledgeable about Microsoft software and cloud-based systems? About the Employer This Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. They employ around 100 specialist support staff, from ICT to Fire Prevention. They are a diverse, welcoming community - will you join them? This Service is only as good as its people. When employees are engaged and supported, the Service thrives. This why they support flexible and hybrid working. About the Role: You will be responsible for: Providing fast and effective resolution to user ICT issues. These include local and wide area networks; remote networking, desktops, and laptops; security and fire service specific equipment. Support the provision of a 24-7 ICT service by being part of an on-call rota. Travel around Buckinghamshire and Milton Keynes offering on site ICT support. About You They are looking for someone with strong interpersonal skills who is: Driven to deliver a 'first time resolution' for internal customers Flexible An effective communicator Experience and skills required Strong ICT problem-solving skills Background in Network and PC support Experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange A full and valid UK driving licence Application closing date: 2nd February 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, this service can make to help you in your application, or with their recruitment process, this can be discussed. Everyone who works with this service is required to have a DBS check. Abatement and Protected Pension If you are in receipt of a Firefighter's pension, before taking up employment, you are required to notify this service's Human Resources as Abatement Rules may apply. No agencies please.
Jan 21, 2025
Full time
ICT Service Desk Technician Job reference: VAC000365 Location: Aylesbury, Bucks, HP20 + Buckinghamshire Travel Salary: £29,054 - £32,322 a year Hours: Full time, 37 hours per week Contract: Temporary Contract - 1 Year Fixed-Term Job category/type: Support Services Package: Local Government Pension Scheme, Good annual leave entitlement, Laptop, Mobile phone, Employee benefits, Employee Assistance Programme, Occupational Health, Onsite gym facilities Do you want to be a key player in ensuring that our client's ICT operations run smoothly? Are you knowledgeable about Microsoft software and cloud-based systems? About the Employer This Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. They employ around 100 specialist support staff, from ICT to Fire Prevention. They are a diverse, welcoming community - will you join them? This Service is only as good as its people. When employees are engaged and supported, the Service thrives. This why they support flexible and hybrid working. About the Role: You will be responsible for: Providing fast and effective resolution to user ICT issues. These include local and wide area networks; remote networking, desktops, and laptops; security and fire service specific equipment. Support the provision of a 24-7 ICT service by being part of an on-call rota. Travel around Buckinghamshire and Milton Keynes offering on site ICT support. About You They are looking for someone with strong interpersonal skills who is: Driven to deliver a 'first time resolution' for internal customers Flexible An effective communicator Experience and skills required Strong ICT problem-solving skills Background in Network and PC support Experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange A full and valid UK driving licence Application closing date: 2nd February 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, this service can make to help you in your application, or with their recruitment process, this can be discussed. Everyone who works with this service is required to have a DBS check. Abatement and Protected Pension If you are in receipt of a Firefighter's pension, before taking up employment, you are required to notify this service's Human Resources as Abatement Rules may apply. No agencies please.
