Application Support Analyst - Hybrid (Manchester) Harvey Nash is recruiting for an exciting role for a client of ours, who are a leading organisation in the chemicals industry. The role is a permanent IT Application Support position and has great opportunity for instant impact, our client is huge on personal development and are looking for an enthusiastic professional who wants to hit the ground running as well as expanding on their skill set. Key Duties and Responsibilities: Provide technical support to all employees to optimize the application of modern workspace technologies (Microsoft 365, Azure, ERP, Veeam Data Platform). Act as a superuser of our applications, evaluating training requirements and ensuring consistent and efficient user experience. Deliver prioritised solutions with the help of internal and external partners as required. Ensure policies, procedures, set-up, and documentation are understood and followed, providing training as needed. Act as a point of escalation for 1st/2nd line engineers. Monitor and report on key security factors. Lead and manage IT projects, specifically around Microsoft 365 and ERP systems. Identify opportunities and implement processes to improve efficiency, security, and resilience within the IT infrastructure. Ensure IT maintenance activities are completed proactively to keep platforms safe and secure for users. Maintain a strong understanding of IT safety and security procedures. Skills and Requirements: Experience in 2nd/3rd Line support for hybrid users (helpdesk). Extensive understanding and experience implementing Microsoft 365 Enterprise and ERP systems. Experience adapting to and implementing new applications. Experienced in leading and assisting with IT projects. Extensive understanding of operating systems and applications including: Windows Server & Client OS, VMware ESXi, Veeam Data Platform, ERP. Supplier, Vendor & Stakeholder management. Further Microsoft service knowledge (BI, Intune, Azure). Knowledge of Windows Defender for Endpoint. Please apply now or contact me directly for a confidential conversation: (see below) Application Support Analyst - Hybrid (Manchester)
Apr 30, 2025
Full time
Application Support Analyst - Hybrid (Manchester) Harvey Nash is recruiting for an exciting role for a client of ours, who are a leading organisation in the chemicals industry. The role is a permanent IT Application Support position and has great opportunity for instant impact, our client is huge on personal development and are looking for an enthusiastic professional who wants to hit the ground running as well as expanding on their skill set. Key Duties and Responsibilities: Provide technical support to all employees to optimize the application of modern workspace technologies (Microsoft 365, Azure, ERP, Veeam Data Platform). Act as a superuser of our applications, evaluating training requirements and ensuring consistent and efficient user experience. Deliver prioritised solutions with the help of internal and external partners as required. Ensure policies, procedures, set-up, and documentation are understood and followed, providing training as needed. Act as a point of escalation for 1st/2nd line engineers. Monitor and report on key security factors. Lead and manage IT projects, specifically around Microsoft 365 and ERP systems. Identify opportunities and implement processes to improve efficiency, security, and resilience within the IT infrastructure. Ensure IT maintenance activities are completed proactively to keep platforms safe and secure for users. Maintain a strong understanding of IT safety and security procedures. Skills and Requirements: Experience in 2nd/3rd Line support for hybrid users (helpdesk). Extensive understanding and experience implementing Microsoft 365 Enterprise and ERP systems. Experience adapting to and implementing new applications. Experienced in leading and assisting with IT projects. Extensive understanding of operating systems and applications including: Windows Server & Client OS, VMware ESXi, Veeam Data Platform, ERP. Supplier, Vendor & Stakeholder management. Further Microsoft service knowledge (BI, Intune, Azure). Knowledge of Windows Defender for Endpoint. Please apply now or contact me directly for a confidential conversation: (see below) Application Support Analyst - Hybrid (Manchester)
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 30, 2025
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Senior Service Desk Analyst - M365/Intune/Cisco/Meraki I am currently recruiting for an experienced Senior Service Desk Analyst for a Specialty insurance client of ours based in central London. This is an exciting opportunity for a strong Service Desk Analyst working in 2nd - 3rd line with potential to move into a team lead role in the future. Experience required: - Incident/Problem Management - Service Improvement/Change Management - Very Technical as there is no escalation point beyond this Technical Skills: - Microsoft 365/Active Directory/Azure/Exchange - Cisco - Meraki - Intune - Strong ITIL Knowledge (Ideally Certified) This is a permanent position paying up to £55,000 Hybrid working - 3 days a week on-site in central London. For more information, please feel free to email me a copy of your CV to (see below) Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Service Desk Analyst - M365/Intune/Cisco/Meraki
Apr 30, 2025
Full time
Senior Service Desk Analyst - M365/Intune/Cisco/Meraki I am currently recruiting for an experienced Senior Service Desk Analyst for a Specialty insurance client of ours based in central London. This is an exciting opportunity for a strong Service Desk Analyst working in 2nd - 3rd line with potential to move into a team lead role in the future. Experience required: - Incident/Problem Management - Service Improvement/Change Management - Very Technical as there is no escalation point beyond this Technical Skills: - Microsoft 365/Active Directory/Azure/Exchange - Cisco - Meraki - Intune - Strong ITIL Knowledge (Ideally Certified) This is a permanent position paying up to £55,000 Hybrid working - 3 days a week on-site in central London. For more information, please feel free to email me a copy of your CV to (see below) Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Service Desk Analyst - M365/Intune/Cisco/Meraki
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical Support Analyst to join us on a full-time, permanent basis, working 36 hours per week. Actual job title, Application Support Analyst. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is an exciting opportunity for a technically skilled IT professional to join our innovative and iconic organisation. You ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You ll be involved in engaging and innovative projects that will support your skills development and gain you exposure to new tech. Alongside meaningful work, you ll enjoy a brilliant benefits package and a wealth of learning and development opportunities to help you thrive personally and professionally. The Role As our Technical Support Analyst, you will play a critical role in developing a portfolio of processes, apps and technical solutions that will enable our organisation to achieve our goals. Seeking to connect business needs with technical solutions, you will work across the development lifecycle to develop applications and systems that are user-friendly and efficient. Working closely with stakeholders, you will gather requirements, design and develop solutions using Power Apps, Power Automate, Power BI, and SharePoint, and oversee system integration and automation projects. You ll also manage SharePoint, oversee Power Platform security, licenses and best practice, performance tune and troubleshoot systems and provide first-, second- and third-line helpdesk support. Additionally, you will: Configure SharePoint workflows, build apps, and create Power BI dashboards and reports Manage system health checks, permissions, governance, and data integration activities Support project management tasks Lead on the continuous improvement of our technical platforms About You To be considered as a Technical Support Analyst, you will need: Experience of supporting business applications in particular SharePoint, Power BI and Power Platform Experience of producing business process documentation Experience in delivering and executing test plans Experience in a programming environment The proven ability to lead projects from start to finish Please note, on occasion, system upgrades and enhancements will happen outside of normal business hours, so a flexible approach to working will be important. Other organisations may call this role IT Support Engineer, Service Desk Engineer, IT Support Analyst, IT Systems Analyst, Business Applications Support Specialist, Digital Solutions Analyst, or Systems Integration and Support Officer. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Technical Support Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
Apr 30, 2025
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical Support Analyst to join us on a full-time, permanent basis, working 36 hours per week. Actual job title, Application Support Analyst. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is an exciting opportunity for a technically skilled IT professional to join our innovative and iconic organisation. You ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You ll be involved in engaging and innovative projects that will support your skills development and gain you exposure to new tech. Alongside meaningful work, you ll enjoy a brilliant benefits package and a wealth of learning and development opportunities to help you thrive personally and professionally. The Role As our Technical Support Analyst, you will play a critical role in developing a portfolio of processes, apps and technical solutions that will enable our organisation to achieve our goals. Seeking to connect business needs with technical solutions, you will work across the development lifecycle to develop applications and systems that are user-friendly and efficient. Working closely with stakeholders, you will gather requirements, design and develop solutions using Power Apps, Power Automate, Power BI, and SharePoint, and oversee system integration and automation projects. You ll also manage SharePoint, oversee Power Platform security, licenses and best practice, performance tune and troubleshoot systems and provide first-, second- and third-line helpdesk support. Additionally, you will: Configure SharePoint workflows, build apps, and create Power BI dashboards and reports Manage system health checks, permissions, governance, and data integration activities Support project management tasks Lead on the continuous improvement of our technical platforms About You To be considered as a Technical Support Analyst, you will need: Experience of supporting business applications in particular SharePoint, Power BI and Power Platform Experience of producing business process documentation Experience in delivering and executing test plans Experience in a programming environment The proven ability to lead projects from start to finish Please note, on occasion, system upgrades and enhancements will happen outside of normal business hours, so a flexible approach to working will be important. Other organisations may call this role IT Support Engineer, Service Desk Engineer, IT Support Analyst, IT Systems Analyst, Business Applications Support Specialist, Digital Solutions Analyst, or Systems Integration and Support Officer. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Technical Support Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
IT Infrastructure Analyst - Haydock Location: Haydock Hours: Monday to Friday, 07:00-17:30 Flexible hours including job shares/amended hours considered. Speedy, the UK's leading hire provider of tools, equipment, and support services, is seeking an IT Infrastructure Analyst to join our Infrastructure Operations Team. This role involves maintaining and supporting infrastructure, integrating new technologies, and defining standards in collaboration with the IT team. What you'll need: Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and under pressure Experience supporting VMware environments (5.x/6.x), including build, deployment, and migration Experience supporting Citrix XenApp (6.x/7.x), including build, deployment, and migration Good understanding of core networking, storage, and security best practices Experience with Microsoft Server technologies Ability to assess issue impact and prioritize effectively Ability to manage workloads independently and report progress Knowledge of ITIL and industry best practices Ability to document procedures for team support Desirable skills (not essential): Citrix XenDesktop Microsoft Exchange Experience with virtualization, backup, monitoring, WiFi, or security technologies We promote a healthy work/life balance with flexible, hybrid, and part-time working options, including flexible start/finish times, shorter days, term-time hours, and job sharing. Speedy offers clear career progression pathways within the company. Note: We may close applications early if sufficient responses are received. Some roles may require background checks, such as DBS, credit, or security clearance. Speedy is an equal opportunity employer committed to diversity and inclusion. For our ESG policies, visit here . All applicants must have the right to work in the UK and will be considered without discrimination based on ethnicity, religion, gender, or other protected characteristics.
Apr 30, 2025
Full time
IT Infrastructure Analyst - Haydock Location: Haydock Hours: Monday to Friday, 07:00-17:30 Flexible hours including job shares/amended hours considered. Speedy, the UK's leading hire provider of tools, equipment, and support services, is seeking an IT Infrastructure Analyst to join our Infrastructure Operations Team. This role involves maintaining and supporting infrastructure, integrating new technologies, and defining standards in collaboration with the IT team. What you'll need: Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and under pressure Experience supporting VMware environments (5.x/6.x), including build, deployment, and migration Experience supporting Citrix XenApp (6.x/7.x), including build, deployment, and migration Good understanding of core networking, storage, and security best practices Experience with Microsoft Server technologies Ability to assess issue impact and prioritize effectively Ability to manage workloads independently and report progress Knowledge of ITIL and industry best practices Ability to document procedures for team support Desirable skills (not essential): Citrix XenDesktop Microsoft Exchange Experience with virtualization, backup, monitoring, WiFi, or security technologies We promote a healthy work/life balance with flexible, hybrid, and part-time working options, including flexible start/finish times, shorter days, term-time hours, and job sharing. Speedy offers clear career progression pathways within the company. Note: We may close applications early if sufficient responses are received. Some roles may require background checks, such as DBS, credit, or security clearance. Speedy is an equal opportunity employer committed to diversity and inclusion. For our ESG policies, visit here . All applicants must have the right to work in the UK and will be considered without discrimination based on ethnicity, religion, gender, or other protected characteristics.
Mobile Developer Are you ready for an exciting new challenge and the chance to be part of something extraordinary? We have an incredible opportunity waiting for you! As part of our company s strategic growth, we are expanding our Mobile Development department and seeking four talented Mobile Developers to join our team. In this pivotal role, you will work within a key department, contributing significantly to our business growth. We are looking for professionals who excel in delivering high quality software development. This position offers an ideal combination of professional growth, responsibility, and autonomy. Join us and be a vital part of our journey! About Selected Interventions Selected Interventions is a software and services company. We develop and deploy the unique class leading ECHO Service Management Framework. Echo is used by multi £bn+ turnover multi-national companies in the UK and globally. It operates and manages sophisticated field-based services in environmental services. Developed in house on a predominantly Microsoft stack and deployed via Azure (IaaS and PaaS) ECHO is coherent suite of software products ranging from web applications and web services, APIs through to integrated desktop applications and smartphone/tablet apps all designed and built to work together seamlessly. It enables our customers to provide world class services to their clients using their own unique methodology. What makes Selected Interventions different? Selected Interventions are product leading and global leaders within our field. We work exclusively in the environmental services industry, with the purpose of helping the planet be greener. We are growing fast but still retain the same values of when we were a small company. Role Description This is a full-time hybrid (onsite & remote) role for an experienced Mobile Developer. The Mobile Developer s main purpose will be to assist the Mobile Team with the maintenance and feature development of Onboard. You will be working in a focused squad in our dedicated mobile engineering team at the direction of our Mobile Team Lead you, along with product owners, quality analysts and co-engineers will be tasked with contributing to a range of development activities to meet our customers requirements and our own product and technical strategies. Day to day responsibilities include: - Collaborating across departments to ensure satisfactory service delivery, and smooth delivery of software updates and releases. - Delivering good quality software development to a high standard. - Adhering to best practices and coding standards. - Applying up-to-date standards to improve our company s mobile app(s). - Participating in code reviews and contribute towards improving the overall quality of the codebase. - Troubleshooting issues and debugging problems as they arise, ensuring prompt resolution and minimal impact on customers and employees. - Communicating effectively with stakeholders regarding project status, timelines, and technical details. Experience and skills needed: - Experience in mobile app development with Xamarin (preferably Xamarin.Android & MvvmCross). - Proficient in C# programming language and .NET framework. - Familiarity with Git version control system. - Excellent problem-solving skills and attention to detail. - Ability to work collaboratively with other developers and teams. - Strong communication and interpersonal skills. - Experience with Agile development methodologies such as Scrum. - Knowledge of software design patterns and principles. - Experience with continuous integration and delivery (CI/CD) pipelines. Nice but not essential: - Familiarity with .NET Maui - Test Driven Development (TDD) Experience with unit testing frameworks such as xUnit. - Familiarity with cloud-based services such as Azure Why join. - You will play a crucial role in our company s growth. - You will have opportunities to be part of team which values forward-thinking solutions, and innovation. - Opportunities for continuous development and growth in your professional career. - You will be working with in a culture which is supportive, and collaborative. - Our offices are unique, which offer you a fun and inspiring environment to work in. - We offer hybrid working arrangements, and opportunities to work internationally, providing you with the flexibility of work, and home life. Benefits: - Additional leave - Casual dress - Company events - Company pension - Cycle to work scheme - Enhanced maternity leave - Enhanced paternity leave - On-site parking - Private medical insurance - Sick pay - UK visa sponsorship - Hybrid working -Work from abroad Our statement To be earth s leading provider of environmental software systems delivering the best service outcomes with the least resources.
Apr 29, 2025
Full time
Mobile Developer Are you ready for an exciting new challenge and the chance to be part of something extraordinary? We have an incredible opportunity waiting for you! As part of our company s strategic growth, we are expanding our Mobile Development department and seeking four talented Mobile Developers to join our team. In this pivotal role, you will work within a key department, contributing significantly to our business growth. We are looking for professionals who excel in delivering high quality software development. This position offers an ideal combination of professional growth, responsibility, and autonomy. Join us and be a vital part of our journey! About Selected Interventions Selected Interventions is a software and services company. We develop and deploy the unique class leading ECHO Service Management Framework. Echo is used by multi £bn+ turnover multi-national companies in the UK and globally. It operates and manages sophisticated field-based services in environmental services. Developed in house on a predominantly Microsoft stack and deployed via Azure (IaaS and PaaS) ECHO is coherent suite of software products ranging from web applications and web services, APIs through to integrated desktop applications and smartphone/tablet apps all designed and built to work together seamlessly. It enables our customers to provide world class services to their clients using their own unique methodology. What makes Selected Interventions different? Selected Interventions are product leading and global leaders within our field. We work exclusively in the environmental services industry, with the purpose of helping the planet be greener. We are growing fast but still retain the same values of when we were a small company. Role Description This is a full-time hybrid (onsite & remote) role for an experienced Mobile Developer. The Mobile Developer s main purpose will be to assist the Mobile Team with the maintenance and feature development of Onboard. You will be working in a focused squad in our dedicated mobile engineering team at the direction of our Mobile Team Lead you, along with product owners, quality analysts and co-engineers will be tasked with contributing to a range of development activities to meet our customers requirements and our own product and technical strategies. Day to day responsibilities include: - Collaborating across departments to ensure satisfactory service delivery, and smooth delivery of software updates and releases. - Delivering good quality software development to a high standard. - Adhering to best practices and coding standards. - Applying up-to-date standards to improve our company s mobile app(s). - Participating in code reviews and contribute towards improving the overall quality of the codebase. - Troubleshooting issues and debugging problems as they arise, ensuring prompt resolution and minimal impact on customers and employees. - Communicating effectively with stakeholders regarding project status, timelines, and technical details. Experience and skills needed: - Experience in mobile app development with Xamarin (preferably Xamarin.Android & MvvmCross). - Proficient in C# programming language and .NET framework. - Familiarity with Git version control system. - Excellent problem-solving skills and attention to detail. - Ability to work collaboratively with other developers and teams. - Strong communication and interpersonal skills. - Experience with Agile development methodologies such as Scrum. - Knowledge of software design patterns and principles. - Experience with continuous integration and delivery (CI/CD) pipelines. Nice but not essential: - Familiarity with .NET Maui - Test Driven Development (TDD) Experience with unit testing frameworks such as xUnit. - Familiarity with cloud-based services such as Azure Why join. - You will play a crucial role in our company s growth. - You will have opportunities to be part of team which values forward-thinking solutions, and innovation. - Opportunities for continuous development and growth in your professional career. - You will be working with in a culture which is supportive, and collaborative. - Our offices are unique, which offer you a fun and inspiring environment to work in. - We offer hybrid working arrangements, and opportunities to work internationally, providing you with the flexibility of work, and home life. Benefits: - Additional leave - Casual dress - Company events - Company pension - Cycle to work scheme - Enhanced maternity leave - Enhanced paternity leave - On-site parking - Private medical insurance - Sick pay - UK visa sponsorship - Hybrid working -Work from abroad Our statement To be earth s leading provider of environmental software systems delivering the best service outcomes with the least resources.
IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including troubleshooting and managing hardware requests and builds. Ensure that all incidents and service requests submitted by end users are properly logged in the Service Desk portal, with accurate and up-to-date log entries maintained throughout the resolution process. Conduct basic troubleshooting for all supported technologies and applications, identifying recurring issues and when necessary, escalating them by raising problem tickets for further resolution. Adhere to security policies by maintaining confidentiality regarding any information being processed, stored, or accessed. Ensure that any changes made align with the company's change management procedures, as required. Propose improvements to processes or work practices to the management team, with the goal of eliminating inefficiencies, redundant steps, or overly complicated procedures. Actively seek guidance and professional development from more experienced colleagues and ensure the knowledge base articles are consistently updated. Suggest process or work practice changes to the management team aimed at eliminating process inefficiencies, redundancies, or unnecessary complexities. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Apr 29, 2025
Full time
IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including troubleshooting and managing hardware requests and builds. Ensure that all incidents and service requests submitted by end users are properly logged in the Service Desk portal, with accurate and up-to-date log entries maintained throughout the resolution process. Conduct basic troubleshooting for all supported technologies and applications, identifying recurring issues and when necessary, escalating them by raising problem tickets for further resolution. Adhere to security policies by maintaining confidentiality regarding any information being processed, stored, or accessed. Ensure that any changes made align with the company's change management procedures, as required. Propose improvements to processes or work practices to the management team, with the goal of eliminating inefficiencies, redundant steps, or overly complicated procedures. Actively seek guidance and professional development from more experienced colleagues and ensure the knowledge base articles are consistently updated. Suggest process or work practice changes to the management team aimed at eliminating process inefficiencies, redundancies, or unnecessary complexities. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
London, GB - Hybrid (Remote and In Person) Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The IT Group runs our enterprise-wide services to end users and actively manages the firm's infrastructure and data. Within IT, Marex Technology has established a Data team that enables the firm to leverage data assets to increase productivity and improve business decisions, as well as maintain data compliance. The Data Team encompasses Database Administration, Data Engineering, Data Analysis, Data Architecture, Data Intelligence and AI expertise. In recent years, they have developed a Data Lakehouse architecture, that is relied upon by different departments across the firm. Marex now seeks to strengthen its capabilities further and elevate the role of data in the operating models of Marex's businesses, directed by a strategy that aims to: Decentralise access for discovering and consuming data. Empower the data-savvy, entrepreneurial business leaders and citizen developers with the tools to interrogate data sets to explore and unlock opportunities for new or data-driven products and services. Provide a market-beating digital experience for clients by providing greater insight into their own data. Build communities of practice around data management. Increase awareness and raise the profile of the data-driven opportunities for the firm. Ensure that the capabilities and tools of the Data team infuse with the goals and operating models of each business within the firm. Ensure paid-for data is used efficiently, in a manner that aligns with our commercial agreements, and that such usage can be audited with any associated costs fairly attributed across data beneficiaries. As a Data Analyst Manager within the Data team, you will manage a team of business stream aligned Data Analysts. You will also be a hands-on Data Analyst working on Enterprise initiatives. As a Manager, you will cultivate relationships with the Heads of Technology for those business streams that have an aligned Data Analyst. You will ensure that the Data Analyst team are supported within their respective business stream and that they follow Data Management best practices with regards to identifying, documenting and maintaining data assets within a central data catalogue. Each Data Analyst's workload will be coordinated with the relevant Head of Technology and will be managed within the respective business stream prioritisation framework. As a Data Analyst you will develop a deep understanding of how internally generated and externally sourced enterprise data is used and how it flows through the firm. You will help to identify datasets suitable for ingestion into Marex's strategic data platform and will work closely with the wider Data Team to ensure data is efficiently ingested and correctly modelled for use in downstream BI and AI solutions. You will also have an opinion on and get involved in strategic discussions pertaining to Data Management and Data Governance across Marex. Responsibilities: Manage a team of business stream aligned Data Analysts. Cultivate relationships with the Heads of Technology for business streams that have an aligned Data Analyst. Identify and analyse structured and unstructured data across business streams - both internally generated and externally sourced (e.g. market data). Document how it relates to other datasets, how it flows through the organisation, how it is stored and how it is used. Identify datasets for ingestion into Marex's Data Platform and work closely with other members of the Data Team to ensure the data is efficiently ingested and correctly modelled to deliver insights to the business and Technology. Identify data cost optimisation opportunities e.g. through alternate data offerings, rationalisation and/or centralisation. Identify and cultivate relationships with key data creators, data owners and data consumers. Ensure data assets are properly defined and maintained within a central data catalogue. Data modelling to transform operational data into analytic/reporting structures such as Kimball style multi-dimensional models. Take ownership of data issues through to resolution, working with IT and other internal stakeholders. Perform and automate data validation to improve data quality and integrity. Identify potential data quality improvements. Develop and maintain procedures, workflows and other documentation relating to data management. Keep up to date with key industry and technology developments as they relate to data management best practice in the financial services industry. Work with the Data Team, to translate business requirements into business intelligence visualisations / dashboards that can be easily understood and used. Locate and define new data-related process improvement opportunities. Skills and Experience: Essential: • Experience managing/leading a team. • Data modelling, cleansing and enrichment, with experience in conceptual, logical, and physical data modelling. • Familiarity with data warehouses and analytical data structures. • Experience of data quality assurance, validation, and lineage. • Knowledge of software development methodologies (Sprints/Agile) and project management software (Jira). • Experience creating BI models and dashboards, ideally in Power BI. • Excellent verbal and written communication skills Technical Skills: • Familiarity with SQL Server. • Advanced SQL scripting. • Familiarity with ETL/ELT tools and experience navigating data pipelines. • Experience using scripting languages (e.g. Python, PowerShell etc.) to extract insights from file-based storage. • Familiarity with Git or other source control software. • Knowledge of Orchestration Tools and processes (e.g SSIS, Data Factory, Alteryx) • Power BI Development including the data model, DAX, and visualizations. • Relational and Dimensional (Kimball) data modelling • Proficiency in SQL (T-SQL, PL/SQL, Databricks SQL) Desirable: • Databricks (or Alternative Modern Data Platform such as Snowflake) • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. • Oracle Database • MongoDB • Cloud Data Technologies (Mainly Azure - SQL Database, Data Lake, HD Insight, Data Factory etc.) • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Apr 29, 2025
Full time
London, GB - Hybrid (Remote and In Person) Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The IT Group runs our enterprise-wide services to end users and actively manages the firm's infrastructure and data. Within IT, Marex Technology has established a Data team that enables the firm to leverage data assets to increase productivity and improve business decisions, as well as maintain data compliance. The Data Team encompasses Database Administration, Data Engineering, Data Analysis, Data Architecture, Data Intelligence and AI expertise. In recent years, they have developed a Data Lakehouse architecture, that is relied upon by different departments across the firm. Marex now seeks to strengthen its capabilities further and elevate the role of data in the operating models of Marex's businesses, directed by a strategy that aims to: Decentralise access for discovering and consuming data. Empower the data-savvy, entrepreneurial business leaders and citizen developers with the tools to interrogate data sets to explore and unlock opportunities for new or data-driven products and services. Provide a market-beating digital experience for clients by providing greater insight into their own data. Build communities of practice around data management. Increase awareness and raise the profile of the data-driven opportunities for the firm. Ensure that the capabilities and tools of the Data team infuse with the goals and operating models of each business within the firm. Ensure paid-for data is used efficiently, in a manner that aligns with our commercial agreements, and that such usage can be audited with any associated costs fairly attributed across data beneficiaries. As a Data Analyst Manager within the Data team, you will manage a team of business stream aligned Data Analysts. You will also be a hands-on Data Analyst working on Enterprise initiatives. As a Manager, you will cultivate relationships with the Heads of Technology for those business streams that have an aligned Data Analyst. You will ensure that the Data Analyst team are supported within their respective business stream and that they follow Data Management best practices with regards to identifying, documenting and maintaining data assets within a central data catalogue. Each Data Analyst's workload will be coordinated with the relevant Head of Technology and will be managed within the respective business stream prioritisation framework. As a Data Analyst you will develop a deep understanding of how internally generated and externally sourced enterprise data is used and how it flows through the firm. You will help to identify datasets suitable for ingestion into Marex's strategic data platform and will work closely with the wider Data Team to ensure data is efficiently ingested and correctly modelled for use in downstream BI and AI solutions. You will also have an opinion on and get involved in strategic discussions pertaining to Data Management and Data Governance across Marex. Responsibilities: Manage a team of business stream aligned Data Analysts. Cultivate relationships with the Heads of Technology for business streams that have an aligned Data Analyst. Identify and analyse structured and unstructured data across business streams - both internally generated and externally sourced (e.g. market data). Document how it relates to other datasets, how it flows through the organisation, how it is stored and how it is used. Identify datasets for ingestion into Marex's Data Platform and work closely with other members of the Data Team to ensure the data is efficiently ingested and correctly modelled to deliver insights to the business and Technology. Identify data cost optimisation opportunities e.g. through alternate data offerings, rationalisation and/or centralisation. Identify and cultivate relationships with key data creators, data owners and data consumers. Ensure data assets are properly defined and maintained within a central data catalogue. Data modelling to transform operational data into analytic/reporting structures such as Kimball style multi-dimensional models. Take ownership of data issues through to resolution, working with IT and other internal stakeholders. Perform and automate data validation to improve data quality and integrity. Identify potential data quality improvements. Develop and maintain procedures, workflows and other documentation relating to data management. Keep up to date with key industry and technology developments as they relate to data management best practice in the financial services industry. Work with the Data Team, to translate business requirements into business intelligence visualisations / dashboards that can be easily understood and used. Locate and define new data-related process improvement opportunities. Skills and Experience: Essential: • Experience managing/leading a team. • Data modelling, cleansing and enrichment, with experience in conceptual, logical, and physical data modelling. • Familiarity with data warehouses and analytical data structures. • Experience of data quality assurance, validation, and lineage. • Knowledge of software development methodologies (Sprints/Agile) and project management software (Jira). • Experience creating BI models and dashboards, ideally in Power BI. • Excellent verbal and written communication skills Technical Skills: • Familiarity with SQL Server. • Advanced SQL scripting. • Familiarity with ETL/ELT tools and experience navigating data pipelines. • Experience using scripting languages (e.g. Python, PowerShell etc.) to extract insights from file-based storage. • Familiarity with Git or other source control software. • Knowledge of Orchestration Tools and processes (e.g SSIS, Data Factory, Alteryx) • Power BI Development including the data model, DAX, and visualizations. • Relational and Dimensional (Kimball) data modelling • Proficiency in SQL (T-SQL, PL/SQL, Databricks SQL) Desirable: • Databricks (or Alternative Modern Data Platform such as Snowflake) • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. • Oracle Database • MongoDB • Cloud Data Technologies (Mainly Azure - SQL Database, Data Lake, HD Insight, Data Factory etc.) • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Strong skills in SQL and report creation Confidence working directly with senior management and clients Surrey - hybrid working on site x2 days a week - Salary: £30,000 depending on experience - Data Analyst (SQL) Working in partnership with a leading company we re looking for a data analyst to join an IT team and lead the successful delivery of data integrations with customers and suppliers. In this role you will work closely with senior stakeholders. Strong communication skills, a delivery-first mindset, and an eye for detail are essential. What you'll bring: Proven experience in project delivery and team leadership Confidence working directly with senior management and clients Strong skills in SQL and report creation Excellent communication and problem-solving abilities Bonus points for experience with: SSRS and Power BI Travel or healthcare industry experience Running a team in an IT Service Desk environment If you have the above experience and are looking for a new role to start ASAP, please send your CV for immediate consideration as our client are looking to hire ASAP Surrey - hybrid working on site x2 days a week - Salary: £30,000 depending on experience - Data Analyst (SQL)
Apr 29, 2025
Full time
Strong skills in SQL and report creation Confidence working directly with senior management and clients Surrey - hybrid working on site x2 days a week - Salary: £30,000 depending on experience - Data Analyst (SQL) Working in partnership with a leading company we re looking for a data analyst to join an IT team and lead the successful delivery of data integrations with customers and suppliers. In this role you will work closely with senior stakeholders. Strong communication skills, a delivery-first mindset, and an eye for detail are essential. What you'll bring: Proven experience in project delivery and team leadership Confidence working directly with senior management and clients Strong skills in SQL and report creation Excellent communication and problem-solving abilities Bonus points for experience with: SSRS and Power BI Travel or healthcare industry experience Running a team in an IT Service Desk environment If you have the above experience and are looking for a new role to start ASAP, please send your CV for immediate consideration as our client are looking to hire ASAP Surrey - hybrid working on site x2 days a week - Salary: £30,000 depending on experience - Data Analyst (SQL)
IT Service Delivery Manager - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst The role holder will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will be responsible for some vendor relationships, asset management and hands on support. Previous law firm experience within a microsoft and ITIL environment is required
Apr 29, 2025
Full time
IT Service Delivery Manager - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst The role holder will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will be responsible for some vendor relationships, asset management and hands on support. Previous law firm experience within a microsoft and ITIL environment is required
Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day brings fresh challenges and learning opportunities. With a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Glasgow city centre. 2nd Line IT Service Desk Analyst Glasgow City Centre / Hybrid 25,000 - 33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets , ensuring issues are resolved efficiently. Troubleshooting hardware, software, and network issues both remotely and onsite. Managing and maintaining IT systems, including Active Directory, Office 365, and virtualized environments. Working from the office on a mix of ticket-based work and projects , with opportunities to gain hands-on experience. Collaborating with senior engineers on complex technical challenges and infrastructure projects. Opportunity to progress into a senior role , providing onsite client support as part of your career development. Visiting client sites when necessary (driving license required). Tech Stack: Active Directory and Office 365 administration. Windows Server and Virtualization (VMware). Networking: configuration, troubleshooting, and maintenance. Backup and disaster recovery solutions. Hardware diagnostics and troubleshooting. Company Benefits: 10% Pension Contribution Private Healthcare Sick Pay Life Insurance Cycle-to-Work Scheme Free On-Site Parking Ongoing Training & Career Development If you're eager to bring your technical skills to a company that values innovation, collaboration, and professional growth, this is the perfect role for you. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2025
Full time
Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day brings fresh challenges and learning opportunities. With a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Glasgow city centre. 2nd Line IT Service Desk Analyst Glasgow City Centre / Hybrid 25,000 - 33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets , ensuring issues are resolved efficiently. Troubleshooting hardware, software, and network issues both remotely and onsite. Managing and maintaining IT systems, including Active Directory, Office 365, and virtualized environments. Working from the office on a mix of ticket-based work and projects , with opportunities to gain hands-on experience. Collaborating with senior engineers on complex technical challenges and infrastructure projects. Opportunity to progress into a senior role , providing onsite client support as part of your career development. Visiting client sites when necessary (driving license required). Tech Stack: Active Directory and Office 365 administration. Windows Server and Virtualization (VMware). Networking: configuration, troubleshooting, and maintenance. Backup and disaster recovery solutions. Hardware diagnostics and troubleshooting. Company Benefits: 10% Pension Contribution Private Healthcare Sick Pay Life Insurance Cycle-to-Work Scheme Free On-Site Parking Ongoing Training & Career Development If you're eager to bring your technical skills to a company that values innovation, collaboration, and professional growth, this is the perfect role for you. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day brings fresh challenges and learning opportunities. With a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Newcastle city centre. 2nd Line IT Service Desk Analyst Newcastle City Centre / Hybrid 25,000 - 33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets , ensuring issues are resolved efficiently. Troubleshooting hardware, software, and network issues both remotely and onsite. Managing and maintaining IT systems, including Active Directory, Office 365, and virtualized environments. Working from the office on a mix of ticket-based work and projects , with opportunities to gain hands-on experience. Collaborating with senior engineers on complex technical challenges and infrastructure projects. Opportunity to progress into a senior role , providing onsite client support as part of your career development. Visiting client sites when necessary (driving license required). Tech Stack: Active Directory and Office 365 administration. Windows Server and Virtualization (VMware). Networking: configuration, troubleshooting, and maintenance. Backup and disaster recovery solutions. Hardware diagnostics and troubleshooting. Company Benefits: 10% Pension Contribution Private Healthcare Sick Pay Life Insurance Cycle-to-Work Scheme Free On-Site Parking Ongoing Training & Career Development If you're eager to bring your technical skills to a company that values innovation, collaboration, and professional growth, this is the perfect role for you. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2025
Full time
Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for delivering high-quality IT support and infrastructure solutions to businesses across various industries. Since its establishment, they have built a strong reputation for innovation, reliability, and customer-focused service. This is an excellent opportunity for a driven 2nd Line IT Engineer to join a growing team where every day brings fresh challenges and learning opportunities. With a hybrid working setup, you'll enjoy the flexibility to work both remotely and from the office in Newcastle city centre. 2nd Line IT Service Desk Analyst Newcastle City Centre / Hybrid 25,000 - 33,000 Daily Duties: Handling 1st line escalations and 2nd line support tickets , ensuring issues are resolved efficiently. Troubleshooting hardware, software, and network issues both remotely and onsite. Managing and maintaining IT systems, including Active Directory, Office 365, and virtualized environments. Working from the office on a mix of ticket-based work and projects , with opportunities to gain hands-on experience. Collaborating with senior engineers on complex technical challenges and infrastructure projects. Opportunity to progress into a senior role , providing onsite client support as part of your career development. Visiting client sites when necessary (driving license required). Tech Stack: Active Directory and Office 365 administration. Windows Server and Virtualization (VMware). Networking: configuration, troubleshooting, and maintenance. Backup and disaster recovery solutions. Hardware diagnostics and troubleshooting. Company Benefits: 10% Pension Contribution Private Healthcare Sick Pay Life Insurance Cycle-to-Work Scheme Free On-Site Parking Ongoing Training & Career Development If you're eager to bring your technical skills to a company that values innovation, collaboration, and professional growth, this is the perfect role for you. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . technology group . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: 1st / 2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: 25,000 - 32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a 1st / 2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications, and services (Windows, Office 365, Active Directory etc.) Setting up and configuring new hardware (laptops, desktops, mobile devices) Assisting with project work and system upgrades as needed Requirements: Previous experience in a 1st or 2nd line support role Strong troubleshooting skills and a proactive attitude Solid understanding of Microsoft technologies (Windows 10/11, Office 365, Active Directory) Good communication skills and a customer-focused approach Experience in an internal support environment is desirable but not essential Benefits: Competitive salary up to 32,000 (depending on experience) 25 days annual leave, plus bank holidays Medicash support plan Birthday off! Central Manchester location with great transport links Internal progression opportunities If you fit the above criteria and you're looking for your next role - please apply for immediate consideration. Key Skills: Service Desk Analyst, Service Desk Technician, 1st Line, 1st/2nd Line, IT Support Engineer, IT Analyst, IT Technician, IT Support, MSP Engineer, Field Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2025
Full time
Job Title: 1st / 2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: 25,000 - 32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a 1st / 2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications, and services (Windows, Office 365, Active Directory etc.) Setting up and configuring new hardware (laptops, desktops, mobile devices) Assisting with project work and system upgrades as needed Requirements: Previous experience in a 1st or 2nd line support role Strong troubleshooting skills and a proactive attitude Solid understanding of Microsoft technologies (Windows 10/11, Office 365, Active Directory) Good communication skills and a customer-focused approach Experience in an internal support environment is desirable but not essential Benefits: Competitive salary up to 32,000 (depending on experience) 25 days annual leave, plus bank holidays Medicash support plan Birthday off! Central Manchester location with great transport links Internal progression opportunities If you fit the above criteria and you're looking for your next role - please apply for immediate consideration. Key Skills: Service Desk Analyst, Service Desk Technician, 1st Line, 1st/2nd Line, IT Support Engineer, IT Analyst, IT Technician, IT Support, MSP Engineer, Field Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
HaloPSA Service Owner Location: Nottingham - Hybrid Working This is a temp to perm role and the salary is 35K to 45K DOE plus excellent benefits Our client is happy to consider an IT Graduate for this role The person will ideally be based in Nottingham close to their office - must also be willing to travel for training to Halo site in Suffolk. HaloPSA is a brand new system that our client is introducing and this is a superb time to join them on their journey - our client is happy to consider an enthusiastic IT Graduate who can grow into the role with full training given. Someone with ITSM/Halo would be ideal - there is little coding and development but more configuration. The successful candidate will lead a new ITSM/PSA solution, Halo PSA and be responsible for ensuring the smooth deployment and ongoing management of the system, driving continuous improvement, and aligning the solution with business objectives. The role will be critical in ensuring the successful setup, optimisation and maintenance of Halo PSA. The ideal candidate will have in-depth experience of Halo PSA, Halo ITSM, or Halo Service Desk and will have previous knowledge of being able to create customer workflow & Processes, and also experience integrating with other 3rd party systems. Ideal experience/qualifications - Experience in implementing and managing ITSM/PSA solutions, preferably HALO PSA Understanding of IT service management and professional services automation principles Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficiency in working with REST APIs and implementing custom integrations with other 3rd Party systems and applications Experience with other ITSM/PSA tools such as Halo, ServiceNow ITIL v4 IT related degree If this opportunity appeals to you and aligns to your background and qualifications, please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Apr 29, 2025
Full time
HaloPSA Service Owner Location: Nottingham - Hybrid Working This is a temp to perm role and the salary is 35K to 45K DOE plus excellent benefits Our client is happy to consider an IT Graduate for this role The person will ideally be based in Nottingham close to their office - must also be willing to travel for training to Halo site in Suffolk. HaloPSA is a brand new system that our client is introducing and this is a superb time to join them on their journey - our client is happy to consider an enthusiastic IT Graduate who can grow into the role with full training given. Someone with ITSM/Halo would be ideal - there is little coding and development but more configuration. The successful candidate will lead a new ITSM/PSA solution, Halo PSA and be responsible for ensuring the smooth deployment and ongoing management of the system, driving continuous improvement, and aligning the solution with business objectives. The role will be critical in ensuring the successful setup, optimisation and maintenance of Halo PSA. The ideal candidate will have in-depth experience of Halo PSA, Halo ITSM, or Halo Service Desk and will have previous knowledge of being able to create customer workflow & Processes, and also experience integrating with other 3rd party systems. Ideal experience/qualifications - Experience in implementing and managing ITSM/PSA solutions, preferably HALO PSA Understanding of IT service management and professional services automation principles Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficiency in working with REST APIs and implementing custom integrations with other 3rd Party systems and applications Experience with other ITSM/PSA tools such as Halo, ServiceNow ITIL v4 IT related degree If this opportunity appeals to you and aligns to your background and qualifications, please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
IT Service Delivery Leader - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst. The role holder will be very hands on, with extensive legal IT support experience, and will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will be responsible for some vendor relationships, asset management and hands on support. Previous law firm experience within a Microsoft and ITIL environment is required.
Apr 29, 2025
Full time
IT Service Delivery Leader - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst. The role holder will be very hands on, with extensive legal IT support experience, and will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will be responsible for some vendor relationships, asset management and hands on support. Previous law firm experience within a Microsoft and ITIL environment is required.
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now to join the team.
Apr 28, 2025
Full time
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now to join the team.
End User Support Analyst - Birmingham Hybrid working Salary upto 39,000 A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with internal support teams when necessary. Key skills and responsibilities, End User Support experience Strong cloud experience Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi Configuring Firmware/BIOS according to standards Operating System tasks (installing, updating, remediating Microsoft Windows) End point software management (installing, updating, remediating Microsoft Office) Experience with Mobile Device Management (device enrolment/un-enrolment via Mobile Iron) Enterprise management systems (device updates, software installation using Microsoft SCCM, McAfee, PGP, BitLocker) Deployment technologies (pre-boot configuration, device boot sequences with Microsoft SCCM, Microsoft MDT) Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Apr 28, 2025
Full time
End User Support Analyst - Birmingham Hybrid working Salary upto 39,000 A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with internal support teams when necessary. Key skills and responsibilities, End User Support experience Strong cloud experience Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi Configuring Firmware/BIOS according to standards Operating System tasks (installing, updating, remediating Microsoft Windows) End point software management (installing, updating, remediating Microsoft Office) Experience with Mobile Device Management (device enrolment/un-enrolment via Mobile Iron) Enterprise management systems (device updates, software installation using Microsoft SCCM, McAfee, PGP, BitLocker) Deployment technologies (pre-boot configuration, device boot sequences with Microsoft SCCM, Microsoft MDT) Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid Contract Type: Temp To Perm Hourly Rate: 12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your workload to meet agreed timescales. What We're Looking For: To excel in this role, you should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A methodical, disciplined approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that our employees are our greatest asset! Here's what you can expect by being part of our team: Supportive Environment: Work alongside friendly and knowledgeable colleagues who are eager to help you succeed. Growth Opportunities: We're committed to your professional development and offer pathways to enhance your skills. Competitive Pay: Enjoy a competitive hourly rate of 12.82 as you contribute to our mission. Dynamic Culture: Be part of a lively and enthusiastic workplace where your contributions truly matter! Ready to Make a Difference? If you're excited about the prospect of joining our team as a Service Desk Analyst, we want to hear from you! Please submit your CV outlining your relevant experience and if successful one of our consultants will be in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2025
Seasonal
Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid Contract Type: Temp To Perm Hourly Rate: 12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your workload to meet agreed timescales. What We're Looking For: To excel in this role, you should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A methodical, disciplined approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that our employees are our greatest asset! Here's what you can expect by being part of our team: Supportive Environment: Work alongside friendly and knowledgeable colleagues who are eager to help you succeed. Growth Opportunities: We're committed to your professional development and offer pathways to enhance your skills. Competitive Pay: Enjoy a competitive hourly rate of 12.82 as you contribute to our mission. Dynamic Culture: Be part of a lively and enthusiastic workplace where your contributions truly matter! Ready to Make a Difference? If you're excited about the prospect of joining our team as a Service Desk Analyst, we want to hear from you! Please submit your CV outlining your relevant experience and if successful one of our consultants will be in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Big Red Recruitment Midlands Limited
Kidderminster, Worcestershire
Keen to work in an autonomous support role and make a real impact on the support function? You'll join a multi-brand manufacturer seeking a proactive and solutions-focused Support Analyst. This role centres around Dynamics 365 Business Central and offers a rare opportunity to combine support with ERP analysis and long-term progression into configuration, implementation or development. You ll be part of a close-knit IT function that delivers exceptional service across a group of brands operating under a single ERP platform. With a high-performing helpdesk already in place, your focus will be on owning support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You ll also contribute to internal training initiatives, help streamline processes, and take part in project work as the business continues to modernise its ERP estate. Key experience: 2+ years supporting ERP either Dynamics NAV or Business Central Location: This role is based in Kidderminster 5 days a week and will reduce to hybrid after the first 3 months. Salary: up to £40k depending on experience. If this sounds like the right opportunity for you, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 26, 2025
Full time
Keen to work in an autonomous support role and make a real impact on the support function? You'll join a multi-brand manufacturer seeking a proactive and solutions-focused Support Analyst. This role centres around Dynamics 365 Business Central and offers a rare opportunity to combine support with ERP analysis and long-term progression into configuration, implementation or development. You ll be part of a close-knit IT function that delivers exceptional service across a group of brands operating under a single ERP platform. With a high-performing helpdesk already in place, your focus will be on owning support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You ll also contribute to internal training initiatives, help streamline processes, and take part in project work as the business continues to modernise its ERP estate. Key experience: 2+ years supporting ERP either Dynamics NAV or Business Central Location: This role is based in Kidderminster 5 days a week and will reduce to hybrid after the first 3 months. Salary: up to £40k depending on experience. If this sounds like the right opportunity for you, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Big Red Recruitment Midlands Limited
Dewsbury, Yorkshire
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Kidderminster, 5 days a week to begin with, reducing to hybrid after the first 3 months. Salary: Up to £40k depending on experience. If this sounds like the right opportunity for you, please apply we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 25, 2025
Full time
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Kidderminster, 5 days a week to begin with, reducing to hybrid after the first 3 months. Salary: Up to £40k depending on experience. If this sounds like the right opportunity for you, please apply we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
