Fully Remote Role Lead the IT & Digital team - delivering digital architecture and IT About Our Client The client is a world leading professional body. Job Description The post holder will hold the responsibility for delivering digital architecture and IT services. The key responsibilities are outlined below for the Digital & IT strategy. Digital & IT Strategy Develop and deliver the digital and IT strategy, architecture and plan. Understand and consider the digital and IT needs of all stakeholders (Members, candidates, Senior Management, Ops Staff, Corporate Customers). Lead and develop partnerships and relationships that support and help deliver the companies Digital and IT strategy in the market place. Research and identify new Digital and IT opportunities. Digital & IT Delivery Ensure the IT infrastructure supports our educational aims. Evaluate current Digital & IT software and hardware performance. Be involved in future Digital & IT investments and budget and ensure projects are delivered to realistic expectations. Be responsible for all Digital & IT systems processes and policies. Report to relevant stakeholders regarding Digital & IT performance across functions. Responsible for procurement and overseeing the development and technical maintenance of the Global Website, Central Database, Learning Management System and Digital Exams platforms. Oversee the setting up of Business Management reports in Power BI. Lead the data security and management protocols and testing, ensuring it remains compliant. Be aware of GDPR regulations, risks and any future updates. Create and maintain a business continuity plan for IT systems. The Successful Applicant Skills & Experience Proven experience in budget management, strategic planning, and IT project management. Expertise in overseeing outsourced IT support services. Strong knowledge of Microsoft SQL, Windows Domain, Azure, Office 365, Antivirus, Firewalls, Web Filtering, Moodle, Power BI, and CRM platforms . Qualifications & Training Digital or IT-related qualification or equivalent experience. Key Competencies Leadership & Management Sets clear objectives, delegates effectively, and empowers teams. Provides coaching, development opportunities, and addresses performance gaps. Teamwork Supports colleagues, fosters collaboration, and values diverse perspectives. Handles conflict constructively and steps in when needed to benefit the team. Persuasion & Influence Uses data-driven insights to negotiate and gain commitment. Effectively communicates with members, students, and corporate customers. Analysis & Interpretation Applies analytical thinking to complex problems. Communicates insights clearly and understands broader system impacts. Strategic Thinking Develops and executes long-term strategies to achieve business goals. Considers wider industry and organizational factors in decision-making. Planning & Organization Manages projects proactively, balancing priorities and deadlines. Allocates resources efficiently and monitors progress against milestones. Entrepreneurial & Performance-Driven Focuses on results and continuous improvement. Understands business, finance, and seeks career growth opportunities. What's on Offer This role is seeking a Head of IT & Digital to join asap. They are offering: Fully remote work Base salary of up to £72,000 per annum 2 Stage Interview Process Potential Start Date During May Please note this role does not offer sponsorship.
Apr 30, 2025
Full time
Fully Remote Role Lead the IT & Digital team - delivering digital architecture and IT About Our Client The client is a world leading professional body. Job Description The post holder will hold the responsibility for delivering digital architecture and IT services. The key responsibilities are outlined below for the Digital & IT strategy. Digital & IT Strategy Develop and deliver the digital and IT strategy, architecture and plan. Understand and consider the digital and IT needs of all stakeholders (Members, candidates, Senior Management, Ops Staff, Corporate Customers). Lead and develop partnerships and relationships that support and help deliver the companies Digital and IT strategy in the market place. Research and identify new Digital and IT opportunities. Digital & IT Delivery Ensure the IT infrastructure supports our educational aims. Evaluate current Digital & IT software and hardware performance. Be involved in future Digital & IT investments and budget and ensure projects are delivered to realistic expectations. Be responsible for all Digital & IT systems processes and policies. Report to relevant stakeholders regarding Digital & IT performance across functions. Responsible for procurement and overseeing the development and technical maintenance of the Global Website, Central Database, Learning Management System and Digital Exams platforms. Oversee the setting up of Business Management reports in Power BI. Lead the data security and management protocols and testing, ensuring it remains compliant. Be aware of GDPR regulations, risks and any future updates. Create and maintain a business continuity plan for IT systems. The Successful Applicant Skills & Experience Proven experience in budget management, strategic planning, and IT project management. Expertise in overseeing outsourced IT support services. Strong knowledge of Microsoft SQL, Windows Domain, Azure, Office 365, Antivirus, Firewalls, Web Filtering, Moodle, Power BI, and CRM platforms . Qualifications & Training Digital or IT-related qualification or equivalent experience. Key Competencies Leadership & Management Sets clear objectives, delegates effectively, and empowers teams. Provides coaching, development opportunities, and addresses performance gaps. Teamwork Supports colleagues, fosters collaboration, and values diverse perspectives. Handles conflict constructively and steps in when needed to benefit the team. Persuasion & Influence Uses data-driven insights to negotiate and gain commitment. Effectively communicates with members, students, and corporate customers. Analysis & Interpretation Applies analytical thinking to complex problems. Communicates insights clearly and understands broader system impacts. Strategic Thinking Develops and executes long-term strategies to achieve business goals. Considers wider industry and organizational factors in decision-making. Planning & Organization Manages projects proactively, balancing priorities and deadlines. Allocates resources efficiently and monitors progress against milestones. Entrepreneurial & Performance-Driven Focuses on results and continuous improvement. Understands business, finance, and seeks career growth opportunities. What's on Offer This role is seeking a Head of IT & Digital to join asap. They are offering: Fully remote work Base salary of up to £72,000 per annum 2 Stage Interview Process Potential Start Date During May Please note this role does not offer sponsorship.
Our client, a global engineering consultancy, is looking for a Principal Engineer - Embedded Software, to join their team in Leamington Spa. This is a permanent position working 3 days on-site and 2 days at home. They specialise in rapid engineering and development of sustainable electrified propulsion systems and associated technologies, working directly and collaboratively with automotive, commercial vehicle, off-highway, aerospace and defence OEMs, Tier-1s and industry research bodies through their technical centres in North America, the U.K. and India. Position Description: In the role of Principal Engineer of Embedded Software, you will develop both application and base level software for a wide variety of applications from clean sheet through to tested software. This will involve developing requirements, software architecture design, writing code and testing both in-house and at our customers' sites. In addition to hands on software development you will be technically leading teams to deliver software projects as well as supporting our business development activities to scope projects for new and existing customers. Typical products we develop for our customers are Inverters, DCDC converters and On-Board Chargers across the following sectors: automotive, aerospace, commercial vehicle, off highway, marine and defence. Key Responsibilities: Lead the design and development of software for a variety of power converter and inverter technologies. Lead simulation and software testing activities using standard industry tools and in-house testing facility. Collaborate with hardware designers and advise on control strategies for power converters and inverters. Software design and testing to standards relevant to the sectors in which the client operates. Leadership of multi-person/cross-functional, technically, and commercially challenging projects. Build and own relationships with key customers. Identify and generate new technical capability for the Electrified Powertrain function. Take ownership of large and cross-functional project proposals to support the generation of new business. Take an active role in the technical and professional development of others within the function. Collaborate with colleagues, clients, stakeholders and contribute to the team ethic at work. You will need: Essential: Extensive experience of coding in C/C++, including the writing of Base Software (BSW) and low-level driver code in at least two main sectors: automotive, aerospace, off-highway, commercial vehicle, defence, clean energy and/or marine. Real-time embedded software design. In-depth knowledge of power converter and inverter control strategies. Extensive experience of testing and calibrating software on a rig or final application environment. Experience developing application-level software in Matlab, Simulink and Stateflow. Knowledge of auto coding tools such as Embedded Coder. Experience configuring and analysing communications protocols such as CAN and SPI. Experience with calibration tools such as Vector CANape. Experience with debugging tools such as Trace32 or Universal Debug Engine (UDE). Experience with lab equipment for debugging on hardware (oscilloscopes, power supplies, etc). An understanding of functional safety. The ability to plan and lead multi-person development projects and develop technical relationships with customers. A degree or higher in a technical area engineering OR related discipline OR equivalent demonstrable experience. Desirable: Ability to interpret PCB schematics and/or to drive Altium or similar PCB CAD software. Ability to read and understand electrical component datasheets. Experience using AUTOSAR and Automotive SPICE. Experience with Infineon Aurix MCU. Diversity, Inclusion and Equality: Our client is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and supported. They believe that a diverse team drives innovation and helps us deliver the best solutions to our customers. They strive to create a recruitment process that is accessible to all and are dedicated to making reasonable adjustments to support candidates with different needs. If you have any specific requirements or would like to disclose anything that may help us to ensure a positive experience during the recruitment process, please let us know. We will do our best to accommodate your needs. Your application and any information you provide will be treated with the utmost confidentiality. We look forward to welcoming talented individuals from all backgrounds to join the company.
Apr 30, 2025
Full time
Our client, a global engineering consultancy, is looking for a Principal Engineer - Embedded Software, to join their team in Leamington Spa. This is a permanent position working 3 days on-site and 2 days at home. They specialise in rapid engineering and development of sustainable electrified propulsion systems and associated technologies, working directly and collaboratively with automotive, commercial vehicle, off-highway, aerospace and defence OEMs, Tier-1s and industry research bodies through their technical centres in North America, the U.K. and India. Position Description: In the role of Principal Engineer of Embedded Software, you will develop both application and base level software for a wide variety of applications from clean sheet through to tested software. This will involve developing requirements, software architecture design, writing code and testing both in-house and at our customers' sites. In addition to hands on software development you will be technically leading teams to deliver software projects as well as supporting our business development activities to scope projects for new and existing customers. Typical products we develop for our customers are Inverters, DCDC converters and On-Board Chargers across the following sectors: automotive, aerospace, commercial vehicle, off highway, marine and defence. Key Responsibilities: Lead the design and development of software for a variety of power converter and inverter technologies. Lead simulation and software testing activities using standard industry tools and in-house testing facility. Collaborate with hardware designers and advise on control strategies for power converters and inverters. Software design and testing to standards relevant to the sectors in which the client operates. Leadership of multi-person/cross-functional, technically, and commercially challenging projects. Build and own relationships with key customers. Identify and generate new technical capability for the Electrified Powertrain function. Take ownership of large and cross-functional project proposals to support the generation of new business. Take an active role in the technical and professional development of others within the function. Collaborate with colleagues, clients, stakeholders and contribute to the team ethic at work. You will need: Essential: Extensive experience of coding in C/C++, including the writing of Base Software (BSW) and low-level driver code in at least two main sectors: automotive, aerospace, off-highway, commercial vehicle, defence, clean energy and/or marine. Real-time embedded software design. In-depth knowledge of power converter and inverter control strategies. Extensive experience of testing and calibrating software on a rig or final application environment. Experience developing application-level software in Matlab, Simulink and Stateflow. Knowledge of auto coding tools such as Embedded Coder. Experience configuring and analysing communications protocols such as CAN and SPI. Experience with calibration tools such as Vector CANape. Experience with debugging tools such as Trace32 or Universal Debug Engine (UDE). Experience with lab equipment for debugging on hardware (oscilloscopes, power supplies, etc). An understanding of functional safety. The ability to plan and lead multi-person development projects and develop technical relationships with customers. A degree or higher in a technical area engineering OR related discipline OR equivalent demonstrable experience. Desirable: Ability to interpret PCB schematics and/or to drive Altium or similar PCB CAD software. Ability to read and understand electrical component datasheets. Experience using AUTOSAR and Automotive SPICE. Experience with Infineon Aurix MCU. Diversity, Inclusion and Equality: Our client is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and supported. They believe that a diverse team drives innovation and helps us deliver the best solutions to our customers. They strive to create a recruitment process that is accessible to all and are dedicated to making reasonable adjustments to support candidates with different needs. If you have any specific requirements or would like to disclose anything that may help us to ensure a positive experience during the recruitment process, please let us know. We will do our best to accommodate your needs. Your application and any information you provide will be treated with the utmost confidentiality. We look forward to welcoming talented individuals from all backgrounds to join the company.
The position will develop and operationalize advanced analytics solutions for Sappi globally. This position requires strong system analysis and design skills with sound development skills in order to plan, develop, deploy and maintain Digital Twin data for Advanced Analytics initiatives. The role will have responsibility to manage and monitor the data integrity and availability of Digital Twin data (Cloud and Edge), ensuring data quality and accessibility in line with strong governance and adherence to best practices. The role will also work closely with the Data Science team to deploy models, and develop the required algorithms and/or solutions within the Advanced Analytics framework. Main Responsibilities: Digital Twins • Work closely with cross functional process and industry experts to understand the relationships between data and develop the data collection, data contextualisation and data integrity checks necessary to provide a Digital Twin. • Manage all aspects of data acquisition and data enrichment within the Advanced Analytics platform ensuring governance and standards for: Data streaming and transformation Data storage and accessibility • Continuously monitor the Digital Twin data integrity, ensuring that the digital twin data remains valid and up to date. • Continuously enhance and expand the Digital Twin as new measurements are introduced or changed. • Where possible, develop templates that can be re-used to expedite the building of future Digital Twins. • Work closely with the data science team and business units to analyse data integrity and further continuous improvement. • Engage the vendor for any technical support issues and implement resolution and knowledge transfer accordingly. Solution Deployment • Develop and deploy resultant data science solutions within the Advanced Analytics framework, ensuring that models are deployed in the correct context to solve the business requirement (Cloud / On Premise / Edge). • Develop visualisations. Operational management • Assess best practices and propose procedures and safeguards to constantly ensure Digital Twin data integrity and data availability. • Develop re-usable templates as much as possible to expedite the development of future Digital Twins. • Make recommendations for new approaches within the Advanced Analytics environment that have operational benefit. • Work with the global team to develop time estimates and implementation plans. • Effectively communicate operational issues, decisions reached, and/or the status of the project with various counterparts on the project team and within the business. • Ability to guide/advise other functional and development team members in implementing solutions based on business requirements. • Responsible to ensure all data science projects are retained within the Advanced Analytics landscape. • Establish and maintain governance to ensure full compliance of audit, controls and security requirements. Interfaces • This role will interface with internal and external business partners, system integration leads, functional leads and development leads, customers and vendors in order to fulfil the stated primary goal. Focus is to understand pain points and identify opportunities to improve operational efficiency. • Build constructive relationships with internal and external business partners and with suppliers/contractors. • Collaborate with business partners in identifying opportunities to streamline their operations. Support • Provide support to ensure availability of Digital Twin data and the operationalization of resultant data science solutions. • Facilitate change management for a data driven culture. Continuous Improvement projects, optimisation & innovation • Support the culture of continuous improvement through team member engagement, training, coaching, and innovation. • Identify, review, and promote creative ideas and approaches to improve department and team member performance. • Ensure optimal utilization of technology solutions, and benefit realization for solutions deployed. Qualifications: • University degree in Information Technology. • 5 years' experience with Advanced Analytic technologies. • Multi-cultural experience. • Ability to multitask and manage workload with minimal supervision. • Ability to build relationships with people at all levels. • Ability to think analytically and be a problem solver. • Strong analytical skills with heightened problem-solving ability. • Strong manufacturing knowledge and insight. • Very detail oriented with strong follow-up skills. • Excellent Communication Skills, both verbal and written. • Must be willing to travel. In the case of a replacement at the Gratkorn Mill in Austria, we offer you an annual gross remuneration according to Austrian CLA. Depending on your qualification and work experience we offer a market-compliant payment. ABOUT SAPPI Sappi is a leading global provider of everyday materials made from woodfibre-based renewable resources. As a diversified, innovative and trusted leader focused on sustainable processes and products, we are building a more circular economy by making what we should, not just what we can.
Apr 30, 2025
Full time
The position will develop and operationalize advanced analytics solutions for Sappi globally. This position requires strong system analysis and design skills with sound development skills in order to plan, develop, deploy and maintain Digital Twin data for Advanced Analytics initiatives. The role will have responsibility to manage and monitor the data integrity and availability of Digital Twin data (Cloud and Edge), ensuring data quality and accessibility in line with strong governance and adherence to best practices. The role will also work closely with the Data Science team to deploy models, and develop the required algorithms and/or solutions within the Advanced Analytics framework. Main Responsibilities: Digital Twins • Work closely with cross functional process and industry experts to understand the relationships between data and develop the data collection, data contextualisation and data integrity checks necessary to provide a Digital Twin. • Manage all aspects of data acquisition and data enrichment within the Advanced Analytics platform ensuring governance and standards for: Data streaming and transformation Data storage and accessibility • Continuously monitor the Digital Twin data integrity, ensuring that the digital twin data remains valid and up to date. • Continuously enhance and expand the Digital Twin as new measurements are introduced or changed. • Where possible, develop templates that can be re-used to expedite the building of future Digital Twins. • Work closely with the data science team and business units to analyse data integrity and further continuous improvement. • Engage the vendor for any technical support issues and implement resolution and knowledge transfer accordingly. Solution Deployment • Develop and deploy resultant data science solutions within the Advanced Analytics framework, ensuring that models are deployed in the correct context to solve the business requirement (Cloud / On Premise / Edge). • Develop visualisations. Operational management • Assess best practices and propose procedures and safeguards to constantly ensure Digital Twin data integrity and data availability. • Develop re-usable templates as much as possible to expedite the development of future Digital Twins. • Make recommendations for new approaches within the Advanced Analytics environment that have operational benefit. • Work with the global team to develop time estimates and implementation plans. • Effectively communicate operational issues, decisions reached, and/or the status of the project with various counterparts on the project team and within the business. • Ability to guide/advise other functional and development team members in implementing solutions based on business requirements. • Responsible to ensure all data science projects are retained within the Advanced Analytics landscape. • Establish and maintain governance to ensure full compliance of audit, controls and security requirements. Interfaces • This role will interface with internal and external business partners, system integration leads, functional leads and development leads, customers and vendors in order to fulfil the stated primary goal. Focus is to understand pain points and identify opportunities to improve operational efficiency. • Build constructive relationships with internal and external business partners and with suppliers/contractors. • Collaborate with business partners in identifying opportunities to streamline their operations. Support • Provide support to ensure availability of Digital Twin data and the operationalization of resultant data science solutions. • Facilitate change management for a data driven culture. Continuous Improvement projects, optimisation & innovation • Support the culture of continuous improvement through team member engagement, training, coaching, and innovation. • Identify, review, and promote creative ideas and approaches to improve department and team member performance. • Ensure optimal utilization of technology solutions, and benefit realization for solutions deployed. Qualifications: • University degree in Information Technology. • 5 years' experience with Advanced Analytic technologies. • Multi-cultural experience. • Ability to multitask and manage workload with minimal supervision. • Ability to build relationships with people at all levels. • Ability to think analytically and be a problem solver. • Strong analytical skills with heightened problem-solving ability. • Strong manufacturing knowledge and insight. • Very detail oriented with strong follow-up skills. • Excellent Communication Skills, both verbal and written. • Must be willing to travel. In the case of a replacement at the Gratkorn Mill in Austria, we offer you an annual gross remuneration according to Austrian CLA. Depending on your qualification and work experience we offer a market-compliant payment. ABOUT SAPPI Sappi is a leading global provider of everyday materials made from woodfibre-based renewable resources. As a diversified, innovative and trusted leader focused on sustainable processes and products, we are building a more circular economy by making what we should, not just what we can.
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary As a Network Operations Tier 2 team member, reporting to the Manager of Equinix Global Network Operations, you will be a technology leader ensuring the reliability and security of our strategic network platforms. These platforms include but are not limited to Cisco/Juniper LAN/WAN, Palo Alto Firewalls, Mist and Meraki Access Points and F5 load balancers. In this role, you will strategically focus on Equinix's WIFI technology platforms but also be able to provide support to our other platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization, implement best practices, and ensure a secure environment. Will act as SME for WIFI infrastructure at operational level. Responsibilities Act as SME for enterprise WIFI infrastructure (MIST/Meraki) Monitor and ensure network uptime and SLA compliance for Equinix's global enterprise network Maintain, monitor and support enterprise network operations related to WIFI platforms Act as the second line of support for Network issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network support such as configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes and procedures automation for network operations Document and publish approved KB articles, work instructions and procedures for internal reference Willing to work in multi-national team and 8x5 operation in the follow the sun model Participate in the periodic weekend on-call and ad-hoc weekend or after-hours activities Participate in infrastructure projects on an as needed basis Provide network on-site support as required Qualifications Bachelor's degree or equivalent combination of education and related work experience Proven experience as a Network Operations T2 team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and Juniper MIST required Demonstrable experience in supporting global network infrastructure (troubleshooting, operations, configurations) and OSI layers Advanced knowledge and experience of routing and switching protocols (OSPF, BGP, STP, VLAN, etc.) and network hardware (switches, routers, firewalls, load balancers etc.) Juniper/Cisco/Palo Alto/F5 preferred Multi-Year hands-on experience in production network configuration changes and troubleshooting Experience in use of packet capture tools such as Wireshark Intermediate understanding of security best practices concerning all aspects of the network (PAN Firewalls, Cisco ISE, Global Protect, SSL, IPsec, Dot1x) Possess excellent English verbal and writing skills Certifications in WIFI specific disciplines Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Apr 30, 2025
Full time
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary As a Network Operations Tier 2 team member, reporting to the Manager of Equinix Global Network Operations, you will be a technology leader ensuring the reliability and security of our strategic network platforms. These platforms include but are not limited to Cisco/Juniper LAN/WAN, Palo Alto Firewalls, Mist and Meraki Access Points and F5 load balancers. In this role, you will strategically focus on Equinix's WIFI technology platforms but also be able to provide support to our other platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization, implement best practices, and ensure a secure environment. Will act as SME for WIFI infrastructure at operational level. Responsibilities Act as SME for enterprise WIFI infrastructure (MIST/Meraki) Monitor and ensure network uptime and SLA compliance for Equinix's global enterprise network Maintain, monitor and support enterprise network operations related to WIFI platforms Act as the second line of support for Network issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network support such as configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes and procedures automation for network operations Document and publish approved KB articles, work instructions and procedures for internal reference Willing to work in multi-national team and 8x5 operation in the follow the sun model Participate in the periodic weekend on-call and ad-hoc weekend or after-hours activities Participate in infrastructure projects on an as needed basis Provide network on-site support as required Qualifications Bachelor's degree or equivalent combination of education and related work experience Proven experience as a Network Operations T2 team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and Juniper MIST required Demonstrable experience in supporting global network infrastructure (troubleshooting, operations, configurations) and OSI layers Advanced knowledge and experience of routing and switching protocols (OSPF, BGP, STP, VLAN, etc.) and network hardware (switches, routers, firewalls, load balancers etc.) Juniper/Cisco/Palo Alto/F5 preferred Multi-Year hands-on experience in production network configuration changes and troubleshooting Experience in use of packet capture tools such as Wireshark Intermediate understanding of security best practices concerning all aspects of the network (PAN Firewalls, Cisco ISE, Global Protect, SSL, IPsec, Dot1x) Possess excellent English verbal and writing skills Certifications in WIFI specific disciplines Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Job Description: Are you passionate about Data and Analytics (D&A) and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Director, Data Architecture, in the Data and Analytics function for Global Pet Nutrition (PN) at Mars. Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics practitioners. With Digital First, PN is moving to a Product based model to create business facing digital capabilities. The Director - Data Architecture is a strategic role that oversees defining, designing, and implementing the data architecture strategy to support our success. This role is accountable for data design principles, technology expertise, and the ability to align data architecture initiatives for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Sr. Director- Data Foundations (Global Pet Nutrition), the person in this role will be a part of the Global PN Data foundation Leadership team. The role operates globally and partners with PN D&A leaders, PN business and digital leaders across all functions. In addition, this role will be working closely with cross-divisional and cross-segment data teams to drive synergies and leverage best practices. What are we looking for? As part of Digital First, a new role has been created to build the foundational data capabilities that will power all our analytics products and create transformational business impact for the Pet Nutrition Division. This role encompasses data architecture and enterprise data domains that support the business goals and analytics needs of the Pet Nutrition segment. This role will collaborate closely with cross-functional teams including product management, data strategy and governance, engineering, data science, and business development. The role serves as part of the global digital organization focused on enabling data driven decision making. This role will also collaborate with and influence other D&A and Digital Technologies leaders across Mars to align on data standards, best practices, and emerging technologies. What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Develop Data Architecture Strategy: Define and implement a comprehensive data architecture strategy that supports the Pet Nutrition's business strategic priorities, enables efficient data management, scalability, and end-to-end solution architecture delivery. Lead Architecture Initiatives: Provide leadership and direction to the architecture team in designing, implementing, and maintaining data architecture solutions. Data Design: Drive the design of conceptual, logical, and physical data models to ensure data consistency, integrity, and reusability across the organization. Enterprise Data Domain Ownership: Collaborate with Pet Nutrition's business and Digital foundation teams to design enterprise level data domain map that meet business requirements, ensuring alignment with data and platform architecture principles. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership to articulate the strategic value of data and advocate for investments in data capabilities and policies. Team and Resource Management: Hire, build, lead and manage multilocational teams covering data, architecture, data modelling, and governance throughout the development lifecycle, from ideation to ongoing optimization. Manage budget allocation. Performance Monitoring: Define key performance indicators (KPIs) and implement monitoring systems for deployed data architecture principles to ensure efficient D&A operations. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. This role is a project-based transformation role and has a current expected end date of '31st December 2026' . Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 30, 2025
Full time
Job Description: Are you passionate about Data and Analytics (D&A) and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Director, Data Architecture, in the Data and Analytics function for Global Pet Nutrition (PN) at Mars. Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics practitioners. With Digital First, PN is moving to a Product based model to create business facing digital capabilities. The Director - Data Architecture is a strategic role that oversees defining, designing, and implementing the data architecture strategy to support our success. This role is accountable for data design principles, technology expertise, and the ability to align data architecture initiatives for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Sr. Director- Data Foundations (Global Pet Nutrition), the person in this role will be a part of the Global PN Data foundation Leadership team. The role operates globally and partners with PN D&A leaders, PN business and digital leaders across all functions. In addition, this role will be working closely with cross-divisional and cross-segment data teams to drive synergies and leverage best practices. What are we looking for? As part of Digital First, a new role has been created to build the foundational data capabilities that will power all our analytics products and create transformational business impact for the Pet Nutrition Division. This role encompasses data architecture and enterprise data domains that support the business goals and analytics needs of the Pet Nutrition segment. This role will collaborate closely with cross-functional teams including product management, data strategy and governance, engineering, data science, and business development. The role serves as part of the global digital organization focused on enabling data driven decision making. This role will also collaborate with and influence other D&A and Digital Technologies leaders across Mars to align on data standards, best practices, and emerging technologies. What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Develop Data Architecture Strategy: Define and implement a comprehensive data architecture strategy that supports the Pet Nutrition's business strategic priorities, enables efficient data management, scalability, and end-to-end solution architecture delivery. Lead Architecture Initiatives: Provide leadership and direction to the architecture team in designing, implementing, and maintaining data architecture solutions. Data Design: Drive the design of conceptual, logical, and physical data models to ensure data consistency, integrity, and reusability across the organization. Enterprise Data Domain Ownership: Collaborate with Pet Nutrition's business and Digital foundation teams to design enterprise level data domain map that meet business requirements, ensuring alignment with data and platform architecture principles. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership to articulate the strategic value of data and advocate for investments in data capabilities and policies. Team and Resource Management: Hire, build, lead and manage multilocational teams covering data, architecture, data modelling, and governance throughout the development lifecycle, from ideation to ongoing optimization. Manage budget allocation. Performance Monitoring: Define key performance indicators (KPIs) and implement monitoring systems for deployed data architecture principles to ensure efficient D&A operations. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. This role is a project-based transformation role and has a current expected end date of '31st December 2026' . Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Supervisor. Birmingham Salary: £26,000 per annum Working Pattern: This role requires 5x 9 hour shifts each week plus 30 minutes for lunch each day. You will be required to work 1 weekend out of 4 on a rotating basis with colleagues. Vita Student Our next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We are seeking a dynamic and organised Supervisor to support with the day-to-day operations of our residential property and ensure a safe, welcoming environment for all residents. Our Supervisor's Responsibilities Supervise team members with operational duties, providing feedback where necessary and reporting team performance to management. Motivate, coach and mentor team members to exceed goals and create a positive working environment during shifts. Create an atmosphere centred on delivering first-class service. Maintain strong knowledge of company products and services, offering support and information to team members. Train new team members in company standards, customer service and operational duties ensuring brand delivery at all times. Connect with customers and develop strong relationships to encourage a strong Vita Student community. Audit and oversee operational practices and make suggestions for improvements to the management team. Work with the management team to set, evaluate operations, logistics, projects and overall strategic goals. Who We Want to Join Our Team Vita Student delivers a luxury, all-encompassing residential experience to our students. Our aim is to guarantee the best customer service to all residents 24 hours a day, 7 days a week. As this is a supervisory role, we are looking for someone who has experience of supporting colleagues across multi-functioning teams, providing support and guidance where required. Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to residents & guests. Experience in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role. A hands-on, proactive approach to maintaining the cleanliness and safety of communal areas. Technologically astute, with familiarity in various technology systems and software. Personal Characteristics Excellent communication skills. English will be the primary spoken language; however, multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. A strong team player with a passion for working with people and customers. Possess high personal standards and attention to detail. Highly self-motivated and flexible. Adaptable, creative & positive. Resilient, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility is imperative as our facilities are open to residents 24 hours a day, 365 days a year including all bank holidays, festive & religious breaks. Why Work for Us Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays: 22 days paid holiday, rising each year up to 25 days (pro rata). Bank Holidays: 8 paid holidays (England & Wales Bank Holidays) (pro rata). Your Birthday: We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox: All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter. Royal London Pension: Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution. Parties & Events: We host parties and events each year to celebrate success together. Recognition Programmes: We recognise and celebrate our people via numerous recognition schemes. Career Development: We onboard all employees by means of a thorough induction and learning & development programme. 24/7 Employee Assistance: All employees have access to a confidential service offering support and guidance. Important All offers of employment are subject to satisfactory pre-employment checks including Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship .
Apr 30, 2025
Full time
Supervisor. Birmingham Salary: £26,000 per annum Working Pattern: This role requires 5x 9 hour shifts each week plus 30 minutes for lunch each day. You will be required to work 1 weekend out of 4 on a rotating basis with colleagues. Vita Student Our next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We are seeking a dynamic and organised Supervisor to support with the day-to-day operations of our residential property and ensure a safe, welcoming environment for all residents. Our Supervisor's Responsibilities Supervise team members with operational duties, providing feedback where necessary and reporting team performance to management. Motivate, coach and mentor team members to exceed goals and create a positive working environment during shifts. Create an atmosphere centred on delivering first-class service. Maintain strong knowledge of company products and services, offering support and information to team members. Train new team members in company standards, customer service and operational duties ensuring brand delivery at all times. Connect with customers and develop strong relationships to encourage a strong Vita Student community. Audit and oversee operational practices and make suggestions for improvements to the management team. Work with the management team to set, evaluate operations, logistics, projects and overall strategic goals. Who We Want to Join Our Team Vita Student delivers a luxury, all-encompassing residential experience to our students. Our aim is to guarantee the best customer service to all residents 24 hours a day, 7 days a week. As this is a supervisory role, we are looking for someone who has experience of supporting colleagues across multi-functioning teams, providing support and guidance where required. Professional Experience An experienced customer service professional, well-versed in delivering premium experiences to residents & guests. Experience in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role. A hands-on, proactive approach to maintaining the cleanliness and safety of communal areas. Technologically astute, with familiarity in various technology systems and software. Personal Characteristics Excellent communication skills. English will be the primary spoken language; however, multi-lingual skills would be warmly welcomed. Strong organisational and leadership qualities with an ability to remain calm under pressure. A strong team player with a passion for working with people and customers. Possess high personal standards and attention to detail. Highly self-motivated and flexible. Adaptable, creative & positive. Resilient, with an ability to effectively navigate unexpected situations. Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required. Flexibility is imperative as our facilities are open to residents 24 hours a day, 365 days a year including all bank holidays, festive & religious breaks. Why Work for Us Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits: Holidays: 22 days paid holiday, rising each year up to 25 days (pro rata). Bank Holidays: 8 paid holidays (England & Wales Bank Holidays) (pro rata). Your Birthday: We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them. Perkbox: All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter. Royal London Pension: Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution. Parties & Events: We host parties and events each year to celebrate success together. Recognition Programmes: We recognise and celebrate our people via numerous recognition schemes. Career Development: We onboard all employees by means of a thorough induction and learning & development programme. 24/7 Employee Assistance: All employees have access to a confidential service offering support and guidance. Important All offers of employment are subject to satisfactory pre-employment checks including Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship .
You will need to login before you can apply for a job. Employer: Mars Location: London, United Kingdom Salary: Competitive Closing date: 29 Apr 2025 Job Description: Are you passionate about Data and Analytics (D&A) and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Director, Data Architecture, in the Data and Analytics function for Global Pet Nutrition (PN) at Mars. Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics practitioners. With Digital First, PN is moving to a Product based model to create business facing digital capabilities. The Director - Data Architecture is a strategic role that oversees defining, designing, and implementing the data architecture strategy to support our success. This role is accountable for data design principles, technology expertise, and the ability to align data architecture initiatives for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Sr. Director- Data Foundations (Global Pet Nutrition), the person in this role will be a part of the Global PN Data foundation Leadership team. The role operates globally and partners with PN D&A leaders, PN business and digital leaders across all functions. In addition, this role will be working closely with cross-divisional and cross-segment data teams to drive synergies and leverage best practices. What are we looking for? As part of Digital First, a new role has been created to build the foundational data capabilities that will power all our analytics products and create transformational business impact for the Pet Nutrition Division. This role encompasses data architecture and enterprise data domains that support the business goals and analytics needs of the Pet Nutrition segment. This role will collaborate closely with cross-functional teams including product management, data strategy and governance, engineering, data science, and business development. The role serves as part of the global digital organization focused on enabling data driven decision making. This role will also collaborate with and influence other D&A and Digital Technologies leaders across Mars to align on data standards, best practices, and emerging technologies. What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Develop Data Architecture Strategy: Define and implement a comprehensive data architecture strategy that supports the Pet Nutrition's business strategic priorities, enables efficient data management, scalability, and end-to-end solution architecture delivery. Lead Architecture Initiatives: Provide leadership and direction to the architecture team in designing, implementing, and maintaining data architecture solutions. Data Design: Drive the design of conceptual, logical, and physical data models to ensure data consistency, integrity, and reusability across the organization. Enterprise data domain ownership: Collaborate with Pet Nutrition's business and Digital foundation teams to design enterprise level data domain map that meet business requirements, ensuring alignment with data and platform architecture principles. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership to articulate the strategic value of data and advocate for investments in data capabilities and policies. Team and resource management: Hire, build, lead and manage multilocational teams covering data, architecture, data modelling, and governance throughout the development lifecycle, from ideation to ongoing optimization. Manage budget allocation. Performance Monitoring: Define key performance indicators (KPIs) and implement monitoring systems for deployed data architecture principles to ensure efficient D&A operations. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. This role is a project-based transformation role and has a current expected end date of '31st December 2026'. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 30, 2025
Full time
You will need to login before you can apply for a job. Employer: Mars Location: London, United Kingdom Salary: Competitive Closing date: 29 Apr 2025 Job Description: Are you passionate about Data and Analytics (D&A) and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Director, Data Architecture, in the Data and Analytics function for Global Pet Nutrition (PN) at Mars. Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics practitioners. With Digital First, PN is moving to a Product based model to create business facing digital capabilities. The Director - Data Architecture is a strategic role that oversees defining, designing, and implementing the data architecture strategy to support our success. This role is accountable for data design principles, technology expertise, and the ability to align data architecture initiatives for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Sr. Director- Data Foundations (Global Pet Nutrition), the person in this role will be a part of the Global PN Data foundation Leadership team. The role operates globally and partners with PN D&A leaders, PN business and digital leaders across all functions. In addition, this role will be working closely with cross-divisional and cross-segment data teams to drive synergies and leverage best practices. What are we looking for? As part of Digital First, a new role has been created to build the foundational data capabilities that will power all our analytics products and create transformational business impact for the Pet Nutrition Division. This role encompasses data architecture and enterprise data domains that support the business goals and analytics needs of the Pet Nutrition segment. This role will collaborate closely with cross-functional teams including product management, data strategy and governance, engineering, data science, and business development. The role serves as part of the global digital organization focused on enabling data driven decision making. This role will also collaborate with and influence other D&A and Digital Technologies leaders across Mars to align on data standards, best practices, and emerging technologies. What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Develop Data Architecture Strategy: Define and implement a comprehensive data architecture strategy that supports the Pet Nutrition's business strategic priorities, enables efficient data management, scalability, and end-to-end solution architecture delivery. Lead Architecture Initiatives: Provide leadership and direction to the architecture team in designing, implementing, and maintaining data architecture solutions. Data Design: Drive the design of conceptual, logical, and physical data models to ensure data consistency, integrity, and reusability across the organization. Enterprise data domain ownership: Collaborate with Pet Nutrition's business and Digital foundation teams to design enterprise level data domain map that meet business requirements, ensuring alignment with data and platform architecture principles. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership to articulate the strategic value of data and advocate for investments in data capabilities and policies. Team and resource management: Hire, build, lead and manage multilocational teams covering data, architecture, data modelling, and governance throughout the development lifecycle, from ideation to ongoing optimization. Manage budget allocation. Performance Monitoring: Define key performance indicators (KPIs) and implement monitoring systems for deployed data architecture principles to ensure efficient D&A operations. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. This role is a project-based transformation role and has a current expected end date of '31st December 2026'. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Islington GP Federation (IGPF) is seeking a motivated Community Services Administrator to join our dynamic and growing team. You'll be working at the heart of our Gynaecology Collaborative, a service designed to transform how gynaecological care is delivered across Haringey and Islington. This is an exciting opportunity to provide essential administrative support to a multidisciplinary team focused on integrating primary, secondary, and community care to improve patient journeys and outcomes. You'll also have the chance to support other vital community services within the IGPF. Main duties of the job The small but effective management and support structure includes local GPs, nurses, practice managers, and other non-clinical staff. It has a core team of less than 50 staff, based in its Holloway office, and in total employs around 150, the majority on a monthly, part-time basis. IGPF are looking for a flexible individual to join its Community Gynaecology Team, currently serving Haringey & Islington, the Gynaecology Collaborative. This position is part of the IGPF Federation for Community Services. The post holder will primarily provide administrative support to the Gynaecology Collaborative Team and may also be required to support other community services within the IGPF Federation, as directed by the line manager. About us Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islington's extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services includes the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms. IGPF works very closely with a range of partners, including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health, and the London Borough of Islington. IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs four Islington GP practices, one on a GMS contract, two on APMS contracts, and one caretaking contract. Job responsibilities Job Responsibilities : Monitor referral inboxes and process incoming referrals in a timely and accurate manner. Manage referrals received from GPs via electronic portals, ensuring accurate triage and appropriate allocation. Answer phone calls, check voicemails, respond to emails, and manage other forms of communication promptly and professionally. Manage clinic rotas using EMIS Web, including booking patient appointments, cancelling appointments, and responding to patient queries appropriately. Action follow-up instructions based on clinician notes, such as generating discharge letters, making secondary care referrals, booking follow-up appointments, and chasing investigation results. Take minutes at Team Meetings and provide clerical support to Federation staff as required. Undertake a wide range of administrative duties, ensuring information is accurately managed, filed, and followed up accordingly. Operate and maintain a working knowledge of all office-based software and equipment, including EMIS Web, Microsoft Office, photocopiers, and scanners. Maintain accurate and up-to-date patient records and ensure data is input correctly onto clinical systems. Support the preparation of reports, spreadsheets, and service data as requested by management. Manage outgoing post. Liaise with GPs, hospital teams, community services, and patients to ensure seamless service delivery. Support new staff with onboarding processes and basic admin induction. Ensure adherence to information governance, confidentiality, and data protection guidelines at all times. Escalate urgent clinical queries or service concerns to appropriate team members as needed, using good judgment and initiative. Demonstrate flexibility by working from different service sites as instructed by the line manager to meet operational needs. Act as a chaperone when required when working on site. Work safely at all times in accordance with legislative requirements and Federation policies and procedures. This job description is not exhaustive, and the post holder may be required to carry out other duties as reasonably requested by the line manager, in line with the scope and responsibilities of the role. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Federation may only be divulged to authorised persons in accordance with the Federation's policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Federation's Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Equality and Diversity The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include: Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Federation procedures and policies, and current legislation. Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the Federation as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work. Person Specification Experience Experience in GP Practice or Outpatient Reception. Experience within a healthcare setting. Qualifications Good General Education. Qualified to NVQ level 3. Skills Ability to provide quality care. Good interpersonal and communication skills. Good organisational skills. Good teamwork skills. Ability to work independently following verbal or written instructions. Adaptable to change. Basic IT Skills. Knowledge of EMIS and Docmail clinical systems. Basic first aid knowledge. Health and safety awareness. Chaperone Training Certificate or experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 30, 2025
Full time
Islington GP Federation (IGPF) is seeking a motivated Community Services Administrator to join our dynamic and growing team. You'll be working at the heart of our Gynaecology Collaborative, a service designed to transform how gynaecological care is delivered across Haringey and Islington. This is an exciting opportunity to provide essential administrative support to a multidisciplinary team focused on integrating primary, secondary, and community care to improve patient journeys and outcomes. You'll also have the chance to support other vital community services within the IGPF. Main duties of the job The small but effective management and support structure includes local GPs, nurses, practice managers, and other non-clinical staff. It has a core team of less than 50 staff, based in its Holloway office, and in total employs around 150, the majority on a monthly, part-time basis. IGPF are looking for a flexible individual to join its Community Gynaecology Team, currently serving Haringey & Islington, the Gynaecology Collaborative. This position is part of the IGPF Federation for Community Services. The post holder will primarily provide administrative support to the Gynaecology Collaborative Team and may also be required to support other community services within the IGPF Federation, as directed by the line manager. About us Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islington's extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services includes the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms. IGPF works very closely with a range of partners, including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health, and the London Borough of Islington. IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs four Islington GP practices, one on a GMS contract, two on APMS contracts, and one caretaking contract. Job responsibilities Job Responsibilities : Monitor referral inboxes and process incoming referrals in a timely and accurate manner. Manage referrals received from GPs via electronic portals, ensuring accurate triage and appropriate allocation. Answer phone calls, check voicemails, respond to emails, and manage other forms of communication promptly and professionally. Manage clinic rotas using EMIS Web, including booking patient appointments, cancelling appointments, and responding to patient queries appropriately. Action follow-up instructions based on clinician notes, such as generating discharge letters, making secondary care referrals, booking follow-up appointments, and chasing investigation results. Take minutes at Team Meetings and provide clerical support to Federation staff as required. Undertake a wide range of administrative duties, ensuring information is accurately managed, filed, and followed up accordingly. Operate and maintain a working knowledge of all office-based software and equipment, including EMIS Web, Microsoft Office, photocopiers, and scanners. Maintain accurate and up-to-date patient records and ensure data is input correctly onto clinical systems. Support the preparation of reports, spreadsheets, and service data as requested by management. Manage outgoing post. Liaise with GPs, hospital teams, community services, and patients to ensure seamless service delivery. Support new staff with onboarding processes and basic admin induction. Ensure adherence to information governance, confidentiality, and data protection guidelines at all times. Escalate urgent clinical queries or service concerns to appropriate team members as needed, using good judgment and initiative. Demonstrate flexibility by working from different service sites as instructed by the line manager to meet operational needs. Act as a chaperone when required when working on site. Work safely at all times in accordance with legislative requirements and Federation policies and procedures. This job description is not exhaustive, and the post holder may be required to carry out other duties as reasonably requested by the line manager, in line with the scope and responsibilities of the role. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Federation may only be divulged to authorised persons in accordance with the Federation's policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Federation's Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Equality and Diversity The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include: Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Federation procedures and policies, and current legislation. Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the Federation as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work. Person Specification Experience Experience in GP Practice or Outpatient Reception. Experience within a healthcare setting. Qualifications Good General Education. Qualified to NVQ level 3. Skills Ability to provide quality care. Good interpersonal and communication skills. Good organisational skills. Good teamwork skills. Ability to work independently following verbal or written instructions. Adaptable to change. Basic IT Skills. Knowledge of EMIS and Docmail clinical systems. Basic first aid knowledge. Health and safety awareness. Chaperone Training Certificate or experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across HCRG Care Group to optimise learning services, processes, and systems, driving performance and achieving strategic objectives. You will play a key role in shaping the future direction of our Learning and Development initiatives, enhancing efficiency, performance, and the seamless delivery of services. By collaborating with senior leadership, you will help develop innovative solutions to meet the evolving needs of the business while fostering a culture of high performance. This is a full-time role with a hybrid working pattern, including regional and national travel as required. Main duties of the job Your main responsibilities will include: Lead, develop, and mentor colleagues, fostering a high-performance, collaborative culture. Build and maintain strong relationships with key stakeholders both internally and externally. Ensure excellent customer service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality assurance processes and governance for all L&D interventions. Coordinate policy development, implementation, and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership to set strategy, objectives, and KPIs for the department. Foster innovation, driving continuous improvement and the development of new ways of working. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit here . Job responsibilities As a Learning and Development Operations Manager, you'll be part of our valued team at HCRG Care Group. You will feel valued as a Learning and Development Operations Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including: £48,000 - £50,000 with group pension Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential: Degree in Business, Operations Management, or a related field. Valid driving license and access to a vehicle. Proven experience in an Operations Manager or similar role in learning and development. Recent leadership experience, including managing remote teams. Strong leadership, coaching, and team development skills. Experience in setting objectives, managing performance, and budgeting. Experience in policy development and continuous improvement. Strong problem-solving, critical thinking, and analytical skills. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office, Excel, and Learning Management Systems (LMS). Desirable: Project Management or Coaching Qualification. Experience managing change projects. Knowledge of health and social care workforce training and development. Please see the attached job description for a full person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 30, 2025
Full time
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across HCRG Care Group to optimise learning services, processes, and systems, driving performance and achieving strategic objectives. You will play a key role in shaping the future direction of our Learning and Development initiatives, enhancing efficiency, performance, and the seamless delivery of services. By collaborating with senior leadership, you will help develop innovative solutions to meet the evolving needs of the business while fostering a culture of high performance. This is a full-time role with a hybrid working pattern, including regional and national travel as required. Main duties of the job Your main responsibilities will include: Lead, develop, and mentor colleagues, fostering a high-performance, collaborative culture. Build and maintain strong relationships with key stakeholders both internally and externally. Ensure excellent customer service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality assurance processes and governance for all L&D interventions. Coordinate policy development, implementation, and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership to set strategy, objectives, and KPIs for the department. Foster innovation, driving continuous improvement and the development of new ways of working. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit here . Job responsibilities As a Learning and Development Operations Manager, you'll be part of our valued team at HCRG Care Group. You will feel valued as a Learning and Development Operations Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including: £48,000 - £50,000 with group pension Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential: Degree in Business, Operations Management, or a related field. Valid driving license and access to a vehicle. Proven experience in an Operations Manager or similar role in learning and development. Recent leadership experience, including managing remote teams. Strong leadership, coaching, and team development skills. Experience in setting objectives, managing performance, and budgeting. Experience in policy development and continuous improvement. Strong problem-solving, critical thinking, and analytical skills. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office, Excel, and Learning Management Systems (LMS). Desirable: Project Management or Coaching Qualification. Experience managing change projects. Knowledge of health and social care workforce training and development. Please see the attached job description for a full person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! We have an exciting opportunity for you to join a fast-paced company that is scaling agile to meet the needs of our customers and large solutions. We are searching for a Technical Scrum Master to join our team in our York office! Your Impact: Guides and coaches the Scrum Team on using Agile practices and principles to deliver high-quality products and services to our customers. Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, and domain knowledge and communicates effectively, internally and externally, working within the Scrum team. Works with the Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams. Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Works with Agile coaches and other Scrum Masters to grow within the role. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Manages cross-functional dependencies through Scrum of Scrum or other ceremonies. Acts as a leader who coaches and supports Agile teams assigned to mainly roadmap work and applicable portions of cross-functional projects and initiatives. Your Skills: Exemplifies and promotes Agile values and principles. Outstanding communication, facilitation, negotiation, and coaching skills. Knowledge of an agile framework or method (i.e., Scrum, Kanban) or understanding of software development life cycle models, as well as in-depth knowledge of traditional project management principles and practices. Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques. Planning and problem-solving with product management and delivery teams. Bachelor's degree and product or project development experience, or project development experience on an Agile Team or an equivalent combination of education and work experience. Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques. Intermediate working knowledge of Jira, Confluence, Jira Align. Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Apr 30, 2025
Full time
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! We have an exciting opportunity for you to join a fast-paced company that is scaling agile to meet the needs of our customers and large solutions. We are searching for a Technical Scrum Master to join our team in our York office! Your Impact: Guides and coaches the Scrum Team on using Agile practices and principles to deliver high-quality products and services to our customers. Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, and domain knowledge and communicates effectively, internally and externally, working within the Scrum team. Works with the Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams. Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Works with Agile coaches and other Scrum Masters to grow within the role. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Manages cross-functional dependencies through Scrum of Scrum or other ceremonies. Acts as a leader who coaches and supports Agile teams assigned to mainly roadmap work and applicable portions of cross-functional projects and initiatives. Your Skills: Exemplifies and promotes Agile values and principles. Outstanding communication, facilitation, negotiation, and coaching skills. Knowledge of an agile framework or method (i.e., Scrum, Kanban) or understanding of software development life cycle models, as well as in-depth knowledge of traditional project management principles and practices. Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques. Planning and problem-solving with product management and delivery teams. Bachelor's degree and product or project development experience, or project development experience on an Agile Team or an equivalent combination of education and work experience. Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques. Intermediate working knowledge of Jira, Confluence, Jira Align. Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Senior Contract Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Job Overview As a Senior Contract Manager, your role will be critical to our journey of transformation. You'll work under the direction of the Lead Contract Manager, helping shape the way we manage our digital, data, and technology contracts and suppliers. You will manage a portfolio of contracts procured from various frameworks, ensuring that our services align and comply with their terms and conditions, and oversee the financial management for each contract. You'll play a key role in managing stakeholders (both internally and externally) to ensure new service requirements have been through the appropriate governance and that there is a viable contract or procurement route in place to assist delivery of the service. If you have experience in working in these or similar areas, then we would like to hear from you. Even more important than your recent previous experience is your drive, interest, and willingness to engage to help us deliver value to the business. Key aspects of your role will include: Supporting the management of digital, data, and technology contracts and suppliers, driving value and continual improvement. Assisting in the development and maintenance of a robust contract and commercial management framework. Collaborating closely with internal stakeholders to guide them towards achieving commercial excellence across the Council. What will you do? Key responsibilities in your role as a Senior Contract Manager will include: Supporting the Lead Contract Manager in supervising digital, data, and technology contracts and suppliers. Ensuring robust cost control and contract compliance. Providing guidance on all matters related to active contracts within the digital, data, and technology portfolio. Managing variations to agreements, aligning them with strategic and operational goals. We will support you with: An environment that values curiosity, autonomy and working in the open. An engaged and supportive leadership with a clear vision. Training and development opportunities to help you progress and be the best you can be. An inclusive workplace committed to reflecting the public we serve. A benefit package designed to promote a great work-life balance. Exposure to all digital and technology teams and services areas across the council. About us This is an exciting time to be joining Birmingham City Council's Digital and Technology Services Department. We are Europe's largest local authority, and with unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham's bold ambitions for the city of today and tomorrow. We are a multidisciplinary team at the heart of transforming public services for the UK's second largest city. We create, develop, deliver and operate an exceptionally diverse range of services that have a direct impact on improving the lives of 1.2m residents every day. We are embracing and promoting a truly digital, human centred approach for the whole organisation, underpinned by collaboration, openness and innovation. We take advantage of unparalleled access to data, doing things at scale and using technology creatively to re-imagine the way services are delivered and build the digital council of the future. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. For any informal enquiries please contact: Lorraine Kidd () We welcome applications from people with caring responsibilities and flexible working options will be considered. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Apr 30, 2025
Full time
Senior Contract Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Job Overview As a Senior Contract Manager, your role will be critical to our journey of transformation. You'll work under the direction of the Lead Contract Manager, helping shape the way we manage our digital, data, and technology contracts and suppliers. You will manage a portfolio of contracts procured from various frameworks, ensuring that our services align and comply with their terms and conditions, and oversee the financial management for each contract. You'll play a key role in managing stakeholders (both internally and externally) to ensure new service requirements have been through the appropriate governance and that there is a viable contract or procurement route in place to assist delivery of the service. If you have experience in working in these or similar areas, then we would like to hear from you. Even more important than your recent previous experience is your drive, interest, and willingness to engage to help us deliver value to the business. Key aspects of your role will include: Supporting the management of digital, data, and technology contracts and suppliers, driving value and continual improvement. Assisting in the development and maintenance of a robust contract and commercial management framework. Collaborating closely with internal stakeholders to guide them towards achieving commercial excellence across the Council. What will you do? Key responsibilities in your role as a Senior Contract Manager will include: Supporting the Lead Contract Manager in supervising digital, data, and technology contracts and suppliers. Ensuring robust cost control and contract compliance. Providing guidance on all matters related to active contracts within the digital, data, and technology portfolio. Managing variations to agreements, aligning them with strategic and operational goals. We will support you with: An environment that values curiosity, autonomy and working in the open. An engaged and supportive leadership with a clear vision. Training and development opportunities to help you progress and be the best you can be. An inclusive workplace committed to reflecting the public we serve. A benefit package designed to promote a great work-life balance. Exposure to all digital and technology teams and services areas across the council. About us This is an exciting time to be joining Birmingham City Council's Digital and Technology Services Department. We are Europe's largest local authority, and with unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham's bold ambitions for the city of today and tomorrow. We are a multidisciplinary team at the heart of transforming public services for the UK's second largest city. We create, develop, deliver and operate an exceptionally diverse range of services that have a direct impact on improving the lives of 1.2m residents every day. We are embracing and promoting a truly digital, human centred approach for the whole organisation, underpinned by collaboration, openness and innovation. We take advantage of unparalleled access to data, doing things at scale and using technology creatively to re-imagine the way services are delivered and build the digital council of the future. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. For any informal enquiries please contact: Lorraine Kidd () We welcome applications from people with caring responsibilities and flexible working options will be considered. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
Apr 30, 2025
Full time
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
Cwm Taf Morgannwg University Health Board An exciting and brand new post as an integral member of the Improvement Programme (Optimise) team and will play a key role in embedding Quality Improvement (QI) culture across Cwm Taf Morgannwg University Health Board (CTMUHB). An ambitious and highly motivated individual is required to provide high-quality improvement support within 6 Goals for Urgent and Emergency Care. The facilitator will be imperative to ensuring the planning and delivery of the Optimise improvement programme across all service areas within CTMUHB. This role will require a collaborative approach in working with colleagues both within and outside of CTMUHB, and provide a pragmatic approach to change. Main duties of the job The key objectives for the role involve close working partnership with clinicians, senior managers and operational teams to facilitate and support improvement and redesign. The post holder will support the Optimise Lead to challenge current working practices, by promoting a culture of continuous improvement, ensuring waste is eradicated whilst patient flow and productivity is improved. The post holder will work closely with MDTs to apply and utilise Optimal Hospital Flow principles as part of the Optimise Programme, to support patient-centred discharge pathways upon admission and reduce risk of deconditioning. Vital skills include ability to coach and support, ability to assess and prioritise workload of staff, autonomous working and collaborative skills to work as part of a team, high degree of personal initiative, self and social awareness, as well as confidence and competence in all aspects of interpersonal communication. The role requires an innovative individual with an ability apply local and national policies, frameworks and legislation with a critical and respectful approach multiprofessional team working. This post is fixed term/secondment until 31st March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values: We listen, learn and improve We treat everyone with respect We all work together as one team We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve. Job responsibilities Operational management - MDT working Quality improvement in line with UHB's strategic vision Building capability - providing transformational leadership and support to colleagues Planning and organisation Financial and activity management Performance management Information management Project management Working with others Person Specification Knowledge Professional knowledge acquired through Nursing, Occupational Therapy, Physiotherapy Degree or equivalent experience or training. Evidence of quality improvement practice within professional or voluntary roles, plus further staff or project management knowledge Knowledge and experience of optimal hospital flow principles and policies Digital and data management, practice, storage and analysis and interrogation Skills Good written and verbal communication skills with all levels of staff including report writing and presentation of information Ability to manage multiple projects/work priorities simultaneously A flexible personal and management style Experience Advanced coaching and facilitating skills Have a high degree of personal initiative in carrying out duties Ability to demonstrate discretion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address Multi-site Cwm Taf Morgannwg University Health Board
Apr 30, 2025
Full time
Cwm Taf Morgannwg University Health Board An exciting and brand new post as an integral member of the Improvement Programme (Optimise) team and will play a key role in embedding Quality Improvement (QI) culture across Cwm Taf Morgannwg University Health Board (CTMUHB). An ambitious and highly motivated individual is required to provide high-quality improvement support within 6 Goals for Urgent and Emergency Care. The facilitator will be imperative to ensuring the planning and delivery of the Optimise improvement programme across all service areas within CTMUHB. This role will require a collaborative approach in working with colleagues both within and outside of CTMUHB, and provide a pragmatic approach to change. Main duties of the job The key objectives for the role involve close working partnership with clinicians, senior managers and operational teams to facilitate and support improvement and redesign. The post holder will support the Optimise Lead to challenge current working practices, by promoting a culture of continuous improvement, ensuring waste is eradicated whilst patient flow and productivity is improved. The post holder will work closely with MDTs to apply and utilise Optimal Hospital Flow principles as part of the Optimise Programme, to support patient-centred discharge pathways upon admission and reduce risk of deconditioning. Vital skills include ability to coach and support, ability to assess and prioritise workload of staff, autonomous working and collaborative skills to work as part of a team, high degree of personal initiative, self and social awareness, as well as confidence and competence in all aspects of interpersonal communication. The role requires an innovative individual with an ability apply local and national policies, frameworks and legislation with a critical and respectful approach multiprofessional team working. This post is fixed term/secondment until 31st March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values: We listen, learn and improve We treat everyone with respect We all work together as one team We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve. Job responsibilities Operational management - MDT working Quality improvement in line with UHB's strategic vision Building capability - providing transformational leadership and support to colleagues Planning and organisation Financial and activity management Performance management Information management Project management Working with others Person Specification Knowledge Professional knowledge acquired through Nursing, Occupational Therapy, Physiotherapy Degree or equivalent experience or training. Evidence of quality improvement practice within professional or voluntary roles, plus further staff or project management knowledge Knowledge and experience of optimal hospital flow principles and policies Digital and data management, practice, storage and analysis and interrogation Skills Good written and verbal communication skills with all levels of staff including report writing and presentation of information Ability to manage multiple projects/work priorities simultaneously A flexible personal and management style Experience Advanced coaching and facilitating skills Have a high degree of personal initiative in carrying out duties Ability to demonstrate discretion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address Multi-site Cwm Taf Morgannwg University Health Board
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Do you have 8-10 years of overall software engineering experience? You will lead a small dev team, stay 70% hands-on Have you delivered of 3+ projects in the ConTech, CDE, or BIM tooling space Title: Lead Full Stack Developer - ConTech/BIM/CDE Tools Location: Remote or Hybrid (UK or South Africa) Rate: £550-£650 per day Duration: 3-6 months initially Are you a seasoned Lead Full Stack Developer with a passion for building robust, scalable digital tools in the ConTech space ? We're hiring for a Lead Full Stack Developer who will play a key role in delivering cutting-edge solutions that shape the future of construction technology . What you'll Be Doing Leading a small, agile development team (under 6 developers) while remaining hands-on with code ~70% of the time Designing and developing offline-first applications using React or React Native Building integrations with industry-leading platforms like Bluebeam, Procore, Autodesk Forge, or BIM 360 Architecting secure, scalable systems with multi-tenant Postgres (schema-per-tenant or row-level security models) Implementing SSO solutions for enterprise clients, including Azure Active Directory (AAD) and Okta What We're Looking For 8-10 years of overall software engineering experience Proven delivery of 3+ projects in the ConTech, CDE, or BIM tooling space Strong technical leadership and mentorship skills Experience deploying enterprise-grade integrations and authentication solutions Work Flexibility UK or South Africa-based candidates welcome Flexible working models: remote-first, hybrid, or on-site (depending on candidate preference) Ready to lead the future of ConTech? Apply now to join a fast-paced environment where your technical leadership and product experience will directly shape real-world solutions.
Apr 30, 2025
Contractor
Do you have 8-10 years of overall software engineering experience? You will lead a small dev team, stay 70% hands-on Have you delivered of 3+ projects in the ConTech, CDE, or BIM tooling space Title: Lead Full Stack Developer - ConTech/BIM/CDE Tools Location: Remote or Hybrid (UK or South Africa) Rate: £550-£650 per day Duration: 3-6 months initially Are you a seasoned Lead Full Stack Developer with a passion for building robust, scalable digital tools in the ConTech space ? We're hiring for a Lead Full Stack Developer who will play a key role in delivering cutting-edge solutions that shape the future of construction technology . What you'll Be Doing Leading a small, agile development team (under 6 developers) while remaining hands-on with code ~70% of the time Designing and developing offline-first applications using React or React Native Building integrations with industry-leading platforms like Bluebeam, Procore, Autodesk Forge, or BIM 360 Architecting secure, scalable systems with multi-tenant Postgres (schema-per-tenant or row-level security models) Implementing SSO solutions for enterprise clients, including Azure Active Directory (AAD) and Okta What We're Looking For 8-10 years of overall software engineering experience Proven delivery of 3+ projects in the ConTech, CDE, or BIM tooling space Strong technical leadership and mentorship skills Experience deploying enterprise-grade integrations and authentication solutions Work Flexibility UK or South Africa-based candidates welcome Flexible working models: remote-first, hybrid, or on-site (depending on candidate preference) Ready to lead the future of ConTech? Apply now to join a fast-paced environment where your technical leadership and product experience will directly shape real-world solutions.
Join us as a Network Operations Engineer at Barclays, where you'll supply quality network operational support and analytical skills to Barclays Business & Technical areas as a member of the EMEA Network Support team. Network Operations is a part of Barclays Foundation Services that provides various functions such as operational support (L1, L2 and L3), service management, product management, product engineering, automation and tools. All these functions work on network components including LAN, WAN, ADC, Firewall, DNS, DHCP, Wireless, SDN, Automation and Proxy. To be successful as a Network Operations Engineer you should have: Experience of Network Operational Support within a large institution or bank. Proven ability to diagnose and resolve complex network related issues. Solid understanding and experience of LAN and WAN technologies / protocols as well as security related technologies including, Fortigate FW & IDS, Fortigate FMG/FAZ, Cisco ASA, Cisco Tetration. Additional skills include: CCNP certification (or equivalent qualification / experience). Experience of working within a large multi-site, multi-protocol LAN & WAN. Hands-on experience with MPLS, Multicast, QoS, Wireless. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. The role can be based in either Knutsford or Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as a Network Operations Engineer at Barclays, where you'll supply quality network operational support and analytical skills to Barclays Business & Technical areas as a member of the EMEA Network Support team. Network Operations is a part of Barclays Foundation Services that provides various functions such as operational support (L1, L2 and L3), service management, product management, product engineering, automation and tools. All these functions work on network components including LAN, WAN, ADC, Firewall, DNS, DHCP, Wireless, SDN, Automation and Proxy. To be successful as a Network Operations Engineer you should have: Experience of Network Operational Support within a large institution or bank. Proven ability to diagnose and resolve complex network related issues. Solid understanding and experience of LAN and WAN technologies / protocols as well as security related technologies including, Fortigate FW & IDS, Fortigate FMG/FAZ, Cisco ASA, Cisco Tetration. Additional skills include: CCNP certification (or equivalent qualification / experience). Experience of working within a large multi-site, multi-protocol LAN & WAN. Hands-on experience with MPLS, Multicast, QoS, Wireless. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. The role can be based in either Knutsford or Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description: ServiceNOW Principal Sales Professional Location: Remote within the UK Salary: Dependent on Experience DXC and ServiceNow have a 15-year historical relationship, working together to serve our customers better. DXC is one of only 7 ServiceNow partners to hold Global Elite Partner Status. DXC has delivered more than 7,000 implementations and has over 1,400 certified ServiceNow specialists. DXC's personnel consist of highly trained professionals qualified and knowledgeable in their specific areas of expertise. DXC ServiceNow Practice builds, sells, and delivers solutions that are based on ServiceNow products (ITSM, ITOM, ITBM, SAM, SecOps, IRM, CSM, HRSD, and Business Apps). Our portfolio encompasses solution design and customer best fit, implementation of the solution (Professional Services), and its long-term management (Managed Services and Centres of excellence). We are growing our European Sales team and have an opportunity for an experienced Senior Sales Professional to join our ServiceNow team. We are a High-Performance sales organization, thriving from working with our customers - often Industry Leaders - solving complex business challenges and positioning solutions in your focus area together with our skilled Presales and Solutioning organizations. The ServiceNow SME will be part of a growing ServiceNow focused sales team responsible for working alongside account teams and sales professionals developing pipeline and delivering technical excellence to support the progression of an opportunity. They will be responsible for building a strong relationship with DXC's Account teams and their clients across EMEA and supporting these teams in the sale of DXC's ServiceNow related services. These services will comprise anything within the ServiceNow technology, applications, and consulting portfolios. Being part of DXC's ServiceNow Practice, they will need to coordinate and work closely with DXC Strategic Partners to achieve success and manage interactions with our existing clients. Deep knowledge of the ServiceNow market, ServiceNow technology, ServiceNow consulting, and the ServiceNow ecosystem will all be critical for success in the role. Responsibilities: Develop ServiceNow sales pipeline to increase company's market share in the offering area. Use expertise in ServiceNow Modernisation, ServiceNow optimisation, and ServiceNow Cloud to Customer adoption models to seek out new client opportunities and expand opportunities with existing clients to build pipeline and support pursuits working directly with clients and sales teams within DXC EMEA. Collaborate and build strong relationships with DXC Account Teams like Account Executives and Technical Solutions Consultants, and DXC's Partner Sales Teams to ensure proper engagement with these teams and customers. Accountable for developing and supporting the progression of pipeline. Support the development and delivery of the regional and global ServiceNow sales plan. Participate in the forecasting process to provide visibility to leadership of sales pipeline status and potential to achieve target bookings, as well as upside and downside risks to achieving target bookings. Support the pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks. This includes input into EOI "Expression of Interests", RFI "Requests for information", RFP "Requests for Proposal", etc. Manage opportunity qualification and risk assessment. Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be properly delivered. Develop deal timeline and ensure that the pursuit team meets deal milestones and deadlines. Proactively manage all ServiceNow resource requirements in the early stages of pursuit. Become an integral part of a well-respected, professional, and fun team within DXC. Requirements: Excellent technical knowledge in the area of ServiceNow and ServiceNow Modernisation (Application Transformation, Journey to Cloud). Knowledge of ServiceNow Applications and Products, and exposure to ServiceNow's licensing models, as well as an understanding of ServiceNow's Consulting business and how it can fit into a partner relationship. Experience of ServiceNow and being an ex-ServiceNow employee is highly advantageous. Highly developed consultative approach, solution development, and business development skills with an ability to consult with CXOs of global companies. Offering Vertical experience or Industry Vertical experience - an advantage. Relevant experience in supporting and developing deals from $200k to $5 million contracted revenues in the field of ServiceNow. Experience in developing offerings and ServiceNow Modernisation solutions. Highly trusted individual who maintains and expects high standards for self and team. Able to work across multi-functions/multi-individuals to achieve desired results. Unique and comprehensive ServiceNow services industry knowledge in multiple key industry IT domains both internal and external to DXC. Capable of working with clients to develop their high-level ServiceNow strategy and roadmap. Capable of supporting a dialogue about value exchange for pricing innovation where DXC is not the low-cost provider. Proactively supporting small but significant consulting/discovery assignments that shape RFPs before they are issued, reducing risk for clients, and increasing the probability of success for DXC. Capability to gain and build in-depth knowledge about the customer's business, strategy, and challenges related to ServiceNow. Knows DXC's ServiceNow portfolio and how to integrate different solutions (via DXC or Partners) to create unique and innovative solutions for the customer. Credible board-level transformation advisor. Familiarity with program & project management methodologies. (Please note - ServiceNOW knowledge desirable but not essential) What we offer: You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions. We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday, and options to increase holiday and select benefits appropriate to you.
Apr 30, 2025
Full time
Job Description: ServiceNOW Principal Sales Professional Location: Remote within the UK Salary: Dependent on Experience DXC and ServiceNow have a 15-year historical relationship, working together to serve our customers better. DXC is one of only 7 ServiceNow partners to hold Global Elite Partner Status. DXC has delivered more than 7,000 implementations and has over 1,400 certified ServiceNow specialists. DXC's personnel consist of highly trained professionals qualified and knowledgeable in their specific areas of expertise. DXC ServiceNow Practice builds, sells, and delivers solutions that are based on ServiceNow products (ITSM, ITOM, ITBM, SAM, SecOps, IRM, CSM, HRSD, and Business Apps). Our portfolio encompasses solution design and customer best fit, implementation of the solution (Professional Services), and its long-term management (Managed Services and Centres of excellence). We are growing our European Sales team and have an opportunity for an experienced Senior Sales Professional to join our ServiceNow team. We are a High-Performance sales organization, thriving from working with our customers - often Industry Leaders - solving complex business challenges and positioning solutions in your focus area together with our skilled Presales and Solutioning organizations. The ServiceNow SME will be part of a growing ServiceNow focused sales team responsible for working alongside account teams and sales professionals developing pipeline and delivering technical excellence to support the progression of an opportunity. They will be responsible for building a strong relationship with DXC's Account teams and their clients across EMEA and supporting these teams in the sale of DXC's ServiceNow related services. These services will comprise anything within the ServiceNow technology, applications, and consulting portfolios. Being part of DXC's ServiceNow Practice, they will need to coordinate and work closely with DXC Strategic Partners to achieve success and manage interactions with our existing clients. Deep knowledge of the ServiceNow market, ServiceNow technology, ServiceNow consulting, and the ServiceNow ecosystem will all be critical for success in the role. Responsibilities: Develop ServiceNow sales pipeline to increase company's market share in the offering area. Use expertise in ServiceNow Modernisation, ServiceNow optimisation, and ServiceNow Cloud to Customer adoption models to seek out new client opportunities and expand opportunities with existing clients to build pipeline and support pursuits working directly with clients and sales teams within DXC EMEA. Collaborate and build strong relationships with DXC Account Teams like Account Executives and Technical Solutions Consultants, and DXC's Partner Sales Teams to ensure proper engagement with these teams and customers. Accountable for developing and supporting the progression of pipeline. Support the development and delivery of the regional and global ServiceNow sales plan. Participate in the forecasting process to provide visibility to leadership of sales pipeline status and potential to achieve target bookings, as well as upside and downside risks to achieving target bookings. Support the pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks. This includes input into EOI "Expression of Interests", RFI "Requests for information", RFP "Requests for Proposal", etc. Manage opportunity qualification and risk assessment. Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be properly delivered. Develop deal timeline and ensure that the pursuit team meets deal milestones and deadlines. Proactively manage all ServiceNow resource requirements in the early stages of pursuit. Become an integral part of a well-respected, professional, and fun team within DXC. Requirements: Excellent technical knowledge in the area of ServiceNow and ServiceNow Modernisation (Application Transformation, Journey to Cloud). Knowledge of ServiceNow Applications and Products, and exposure to ServiceNow's licensing models, as well as an understanding of ServiceNow's Consulting business and how it can fit into a partner relationship. Experience of ServiceNow and being an ex-ServiceNow employee is highly advantageous. Highly developed consultative approach, solution development, and business development skills with an ability to consult with CXOs of global companies. Offering Vertical experience or Industry Vertical experience - an advantage. Relevant experience in supporting and developing deals from $200k to $5 million contracted revenues in the field of ServiceNow. Experience in developing offerings and ServiceNow Modernisation solutions. Highly trusted individual who maintains and expects high standards for self and team. Able to work across multi-functions/multi-individuals to achieve desired results. Unique and comprehensive ServiceNow services industry knowledge in multiple key industry IT domains both internal and external to DXC. Capable of working with clients to develop their high-level ServiceNow strategy and roadmap. Capable of supporting a dialogue about value exchange for pricing innovation where DXC is not the low-cost provider. Proactively supporting small but significant consulting/discovery assignments that shape RFPs before they are issued, reducing risk for clients, and increasing the probability of success for DXC. Capability to gain and build in-depth knowledge about the customer's business, strategy, and challenges related to ServiceNow. Knows DXC's ServiceNow portfolio and how to integrate different solutions (via DXC or Partners) to create unique and innovative solutions for the customer. Credible board-level transformation advisor. Familiarity with program & project management methodologies. (Please note - ServiceNOW knowledge desirable but not essential) What we offer: You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions. We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday, and options to increase holiday and select benefits appropriate to you.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job ID: AWS EMEA SARL (Finland Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Dutch/Flemish speaking is preferred. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. BASIC QUALIFICATIONS 3+ years of technical engineering experience Experience in operational parameters and troubleshooting for one (1) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience PREFERRED QUALIFICATIONS 3+ years of technical engineering experience Experience in operational parameters and troubleshooting for one (1) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
Job ID: AWS EMEA SARL (Finland Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. Dutch/Flemish speaking is preferred. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. BASIC QUALIFICATIONS 3+ years of technical engineering experience Experience in operational parameters and troubleshooting for one (1) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience PREFERRED QUALIFICATIONS 3+ years of technical engineering experience Experience in operational parameters and troubleshooting for one (1) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.