Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development by offering these new opportunities. THE ROLE: A hybrid position of business development and account management. As a Business Development Manager, you will be responsible for building a portfolio of high value corporate clients from the ground-up. This begins with sourcing and engaging C-suite decision makers of medium to large businesses across an array of sectors. For each new sales opportunity you initiate, you'll have the choice of six mentors to support you through the process, enabling you to learn from the people you work best with and putting you in control of your development. These are people who know first-hand what it takes to be successful in the role - Partners who have grown their own seven figure portfolios and have a vested interest in seeing you succeed. They will help you learn the business, your clientele and a range of strategies to add value to them. As you develop, your portfolio will continue to grow, and naturally your position will move further into a blend of account management and business development. The team liken the role to growing their own business within a business, and this comes with all the accountability, demands and rewards you would expect. Commissions are uncapped, residual and received on every pound your portfolio makes. As well as the support from your mentors, you will also have the company's leading technology, resources and approach at your disposal. THE CANDIDATE: Researching and qualifying potential clients to build a database of leads You will own the telephone - using it to engage and consult with C-level executives of medium-large businesses ( 30m - 300m) across a diverse range of sectors. Cold calling will be your primary and preferred method of engaging opportunities. You will learn your clients' businesses and work to explore and uncover key problems and challenges, whilst educating them on how the company's solutions can solve them. You will work closely with analysts and strategists to build and present valuable risk management solutions to clients - in time learning how to develop these solutions yourself You will develop trusted relationships with your existing portfolio of clients to retain their business and grow your portfolio In time, you will learn how to deal independently for your portfolio of clients on the largest traded market in the world. SALARY: up-to 50,000 plus commission & performance related bonus BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Jun 17, 2025
Full time
Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development by offering these new opportunities. THE ROLE: A hybrid position of business development and account management. As a Business Development Manager, you will be responsible for building a portfolio of high value corporate clients from the ground-up. This begins with sourcing and engaging C-suite decision makers of medium to large businesses across an array of sectors. For each new sales opportunity you initiate, you'll have the choice of six mentors to support you through the process, enabling you to learn from the people you work best with and putting you in control of your development. These are people who know first-hand what it takes to be successful in the role - Partners who have grown their own seven figure portfolios and have a vested interest in seeing you succeed. They will help you learn the business, your clientele and a range of strategies to add value to them. As you develop, your portfolio will continue to grow, and naturally your position will move further into a blend of account management and business development. The team liken the role to growing their own business within a business, and this comes with all the accountability, demands and rewards you would expect. Commissions are uncapped, residual and received on every pound your portfolio makes. As well as the support from your mentors, you will also have the company's leading technology, resources and approach at your disposal. THE CANDIDATE: Researching and qualifying potential clients to build a database of leads You will own the telephone - using it to engage and consult with C-level executives of medium-large businesses ( 30m - 300m) across a diverse range of sectors. Cold calling will be your primary and preferred method of engaging opportunities. You will learn your clients' businesses and work to explore and uncover key problems and challenges, whilst educating them on how the company's solutions can solve them. You will work closely with analysts and strategists to build and present valuable risk management solutions to clients - in time learning how to develop these solutions yourself You will develop trusted relationships with your existing portfolio of clients to retain their business and grow your portfolio In time, you will learn how to deal independently for your portfolio of clients on the largest traded market in the world. SALARY: up-to 50,000 plus commission & performance related bonus BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
ABLE BRIDGE RECRUITMENT LIMITED
Fort William, Inverness-shire
The Company Able Bridge Recruitment are currently working with an organisation in the highlands for a finance business analyst manager on a permanent basis. Benefits include Flexible working arrangements Annual leave purchase scheme On-site café 6 month full sick pay followed by the following 6 months at half pay Sabbatical scheme Generous holiday entitlement Pension which is akin to the public sector The v click apply for full job details
Jun 17, 2025
Full time
The Company Able Bridge Recruitment are currently working with an organisation in the highlands for a finance business analyst manager on a permanent basis. Benefits include Flexible working arrangements Annual leave purchase scheme On-site café 6 month full sick pay followed by the following 6 months at half pay Sabbatical scheme Generous holiday entitlement Pension which is akin to the public sector The v click apply for full job details
Nature Finance Analyst - Conservation Investment Reference: MAY Location: Flexible in UK Salary: £39,205.00 - £41,856.00 Per Annum Contract: 2 years Hours: Full-time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave Conservation and nature markets have become a key part of the tool kit for helping nature and climate to thrive. They can help bring in more money where traditional fundraising isn't enough nor is public grant funding. This leading nature conservation charity knows that there is now a market for nature and environmental benefits. Many companies need to invest because their shareholders want to see more being done for the environment. In addition, there is a growing regulatory push for them to do so. This goes for individual corporations (large companies) as well as fund managers who bring together different pots of money and create a package to be invested. This charity has a fantastic opportunity to explore this green market both on their estate and off-estate, working with others. The Conservation Investment (CI) team is exploring these opportunities and developing pipelines of viable projects. A vital component of the CI team's work is commercial analysis to design, scrutinise and implement projects on and off the charity's estate. You will be working across different ecosystem services, including carbon, biodiversity net gain and others such as nutrient neutrality and natural flood management. You will be helping site teams to develop their business cases and compare them against traditional agriculture and agri-environment funding. You will be working with the country teams across the UK to help them develop their financial plans which combine revenue from ecosystem services with public and other sources funding. You will be supporting this charity to acquire new sites to restore for nature and climate. You will be at the forefront of making more nature a reality for both the organisation's own operations but also in their priority landscapes for priority species. Finally, you will be analysing how the charity's business processes and policies can help them to deliver these green market opportunities. About the Role On a day-to-day basis you will be working with teams across the organisation to develop business and financial cases for nature markets. It will be varied and working in new and exciting markets that will benefit nature and delivering the organisation's strategy. You could be looking at the options for an acquisition of land and how they might perform for BNG, and carbon compared with commercial farming. You might be diving into some governance linked to how the organisation sets up projects and schemes with partners both on and off the charity's estate. You will be with a team of passionate and highly skilled nature market experts in the conservation investment team. They can support you with your work and give your insight into solutions and potential blockers. You will help teams to: Analyse and understand business problems or opportunities, with a particular focus on financial viability; Undertake research and analysis into business services, and identify areas for improvement; Use analysis-led insights to make decisions on prioritisation and minimum viable product; Ensure new products and services meet business and user needs, and are aligned with organisational goals; and Understand any business and policy constraints that need to be considered and assess the implications. Essential skills, knowledge and experience: Experience of commercial analysis of business opportunities and related project finance including profit and loss and cashflows; Experience of working with multiple stakeholders (e.g. landowners, farmers) and understanding their financial interests and flows; Experience of developing and working in partnerships to achieve shared outcomes; Experience of delivering projects; Logical & methodical, analytical and a good eye for detail; Strong written and oral communications skills to persuade and influence a wide range of people, both internally and externally; Excellent problem-solving skills and ability to find creative solutions; Ability to work under pressure and adapt to changing circumstances; Leadership ability, able to lead and influence without line management authority. Desirable skills, knowledge and experience: Knowledge of nature market-related products and structures; and Experience of working to a standard project management approach (e.g. in-house Project Management Framework, Prince2). Closing date: 23:59, Sunday, 13th July 2025 This employer is aiming to conduct interviews on or around the 23rd of July 2025. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, the charity needs more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, the organisation is particularly interested in receiving your application. The charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Jun 17, 2025
Contractor
Nature Finance Analyst - Conservation Investment Reference: MAY Location: Flexible in UK Salary: £39,205.00 - £41,856.00 Per Annum Contract: 2 years Hours: Full-time, 37.5 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave Conservation and nature markets have become a key part of the tool kit for helping nature and climate to thrive. They can help bring in more money where traditional fundraising isn't enough nor is public grant funding. This leading nature conservation charity knows that there is now a market for nature and environmental benefits. Many companies need to invest because their shareholders want to see more being done for the environment. In addition, there is a growing regulatory push for them to do so. This goes for individual corporations (large companies) as well as fund managers who bring together different pots of money and create a package to be invested. This charity has a fantastic opportunity to explore this green market both on their estate and off-estate, working with others. The Conservation Investment (CI) team is exploring these opportunities and developing pipelines of viable projects. A vital component of the CI team's work is commercial analysis to design, scrutinise and implement projects on and off the charity's estate. You will be working across different ecosystem services, including carbon, biodiversity net gain and others such as nutrient neutrality and natural flood management. You will be helping site teams to develop their business cases and compare them against traditional agriculture and agri-environment funding. You will be working with the country teams across the UK to help them develop their financial plans which combine revenue from ecosystem services with public and other sources funding. You will be supporting this charity to acquire new sites to restore for nature and climate. You will be at the forefront of making more nature a reality for both the organisation's own operations but also in their priority landscapes for priority species. Finally, you will be analysing how the charity's business processes and policies can help them to deliver these green market opportunities. About the Role On a day-to-day basis you will be working with teams across the organisation to develop business and financial cases for nature markets. It will be varied and working in new and exciting markets that will benefit nature and delivering the organisation's strategy. You could be looking at the options for an acquisition of land and how they might perform for BNG, and carbon compared with commercial farming. You might be diving into some governance linked to how the organisation sets up projects and schemes with partners both on and off the charity's estate. You will be with a team of passionate and highly skilled nature market experts in the conservation investment team. They can support you with your work and give your insight into solutions and potential blockers. You will help teams to: Analyse and understand business problems or opportunities, with a particular focus on financial viability; Undertake research and analysis into business services, and identify areas for improvement; Use analysis-led insights to make decisions on prioritisation and minimum viable product; Ensure new products and services meet business and user needs, and are aligned with organisational goals; and Understand any business and policy constraints that need to be considered and assess the implications. Essential skills, knowledge and experience: Experience of commercial analysis of business opportunities and related project finance including profit and loss and cashflows; Experience of working with multiple stakeholders (e.g. landowners, farmers) and understanding their financial interests and flows; Experience of developing and working in partnerships to achieve shared outcomes; Experience of delivering projects; Logical & methodical, analytical and a good eye for detail; Strong written and oral communications skills to persuade and influence a wide range of people, both internally and externally; Excellent problem-solving skills and ability to find creative solutions; Ability to work under pressure and adapt to changing circumstances; Leadership ability, able to lead and influence without line management authority. Desirable skills, knowledge and experience: Knowledge of nature market-related products and structures; and Experience of working to a standard project management approach (e.g. in-house Project Management Framework, Prince2). Closing date: 23:59, Sunday, 13th July 2025 This employer is aiming to conduct interviews on or around the 23rd of July 2025. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Our client is committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, the charity needs more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, the organisation is particularly interested in receiving your application. The charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Job title: SENIOR TRADER - DERIVATIVES Location: London, UK Job reference #: 31742 Contract type: Permanent Language requirements: Full command of English language (written & spoken); knowledge of any other language would be beneficial. At Eni, we are looking for a Senior Derivatives Trader within Eni Trade & Biofuels (ETB) in London, UK. This position is part of the Oil Trading business within ETB and reports to the Head of Middle Distillates, Heavies & Specialties, and Oil Derivatives Trading. This role offers unparalleled exposure to the entire commodity trading lifecycle - both physical and financial - through close collaboration with peers in our Front Office team and all supporting functions, including Risk, Finance, Back Office and multiple business units. Crude oil and product trading is centered in the ETB offices in London, with additional trading personnel based in Singapore and Houston. Under the supervision of the team manager, this role will be responsible for contributing to the development and execution of derivatives trading activities in alignment with ETB's overall strategy. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Trade and manage positions in crude oil and refined product derivatives (futures, options, swaps and structured products). Generate trading ideas and hedging programmes by leveraging Eni's assets more broadly. Develop and implement proprietary trading strategies to capture arbitrage, hedging and speculative opportunities, including spread trading, volatility strategies and arbitrage. Monitor market dynamics, supply-demand fundamentals and geopolitical events impacting oil markets. Optimise trade execution across major exchanges (e.g., ICE, NYMEX, DME) and over-the-counter (OTC) markets. Implement hedging strategies to mitigate price volatility. Ensure compliance with regulatory frameworks (e.g., CFTC, Dodd-Frank, MiFID II) and internal risk limits. Work with risk management teams to refine position limits, stress testing and value-at-risk (VaR) models. Conduct in-depth research on crude oil and refined product supply-demand fundamentals. Analyse macroeconomic trends, geopolitical risks, and market sentiment to inform trading decisions. Utilise technical analysis, quantitative models and real-time data to identify trading opportunities. Monitor market liquidity, volatility and price action to adjust trading strategies. Work closely with physical trading teams to align derivative strategies with physical market movements. Communicate market views, trade ideas and risk assessments to senior management. Guide and mentor Trading Analysts/Juniors and contribute to their professional development. Ensure all trading activity is always compliant with all relevant regulatory requirements and internal controls. Skills and experience required: Preferred Educational Qualification is a Degree in Engineering, Mathematics, Finance, Economics or a related field. Extensive experience in trading. Proven track record of delivery and growing a desk. Strong understanding of futures, options, swaps and structured energy derivative products. Strong analytical and quantitative skills, with proficiency in trading platforms and financial modelling. Preferred knowledge of Python, VBA, SQL, MATLAB for quantitative analysis and modelling Excellent negotiation, communication and interpersonal skills. Proven ability to work in a fast-paced, dynamic environment and make informed decisions under pressure. Strong understanding of risk management principles and regulatory requirements. High level of integrity and adherence to ethical standards. Strong team player. Experience in working in a global and international organization is preferred. Full command of English language (written & spoken); knowledge of any other language would be beneficial. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jun 17, 2025
Full time
Job title: SENIOR TRADER - DERIVATIVES Location: London, UK Job reference #: 31742 Contract type: Permanent Language requirements: Full command of English language (written & spoken); knowledge of any other language would be beneficial. At Eni, we are looking for a Senior Derivatives Trader within Eni Trade & Biofuels (ETB) in London, UK. This position is part of the Oil Trading business within ETB and reports to the Head of Middle Distillates, Heavies & Specialties, and Oil Derivatives Trading. This role offers unparalleled exposure to the entire commodity trading lifecycle - both physical and financial - through close collaboration with peers in our Front Office team and all supporting functions, including Risk, Finance, Back Office and multiple business units. Crude oil and product trading is centered in the ETB offices in London, with additional trading personnel based in Singapore and Houston. Under the supervision of the team manager, this role will be responsible for contributing to the development and execution of derivatives trading activities in alignment with ETB's overall strategy. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Trade and manage positions in crude oil and refined product derivatives (futures, options, swaps and structured products). Generate trading ideas and hedging programmes by leveraging Eni's assets more broadly. Develop and implement proprietary trading strategies to capture arbitrage, hedging and speculative opportunities, including spread trading, volatility strategies and arbitrage. Monitor market dynamics, supply-demand fundamentals and geopolitical events impacting oil markets. Optimise trade execution across major exchanges (e.g., ICE, NYMEX, DME) and over-the-counter (OTC) markets. Implement hedging strategies to mitigate price volatility. Ensure compliance with regulatory frameworks (e.g., CFTC, Dodd-Frank, MiFID II) and internal risk limits. Work with risk management teams to refine position limits, stress testing and value-at-risk (VaR) models. Conduct in-depth research on crude oil and refined product supply-demand fundamentals. Analyse macroeconomic trends, geopolitical risks, and market sentiment to inform trading decisions. Utilise technical analysis, quantitative models and real-time data to identify trading opportunities. Monitor market liquidity, volatility and price action to adjust trading strategies. Work closely with physical trading teams to align derivative strategies with physical market movements. Communicate market views, trade ideas and risk assessments to senior management. Guide and mentor Trading Analysts/Juniors and contribute to their professional development. Ensure all trading activity is always compliant with all relevant regulatory requirements and internal controls. Skills and experience required: Preferred Educational Qualification is a Degree in Engineering, Mathematics, Finance, Economics or a related field. Extensive experience in trading. Proven track record of delivery and growing a desk. Strong understanding of futures, options, swaps and structured energy derivative products. Strong analytical and quantitative skills, with proficiency in trading platforms and financial modelling. Preferred knowledge of Python, VBA, SQL, MATLAB for quantitative analysis and modelling Excellent negotiation, communication and interpersonal skills. Proven ability to work in a fast-paced, dynamic environment and make informed decisions under pressure. Strong understanding of risk management principles and regulatory requirements. High level of integrity and adherence to ethical standards. Strong team player. Experience in working in a global and international organization is preferred. Full command of English language (written & spoken); knowledge of any other language would be beneficial. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individua l , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Sellick Partnership are currently recruiting for a Customer Research and Insight Manager on behalf of one of our clients in the Northeast. The role of a Customer Research & Insight Manager will be responsible for: Developing, managing, and delivering a research and insights program, which drives customer understanding, to ensure the voice of tenants is considered and involved in business decisions Identifying a solution for, and then managing the collection of customer satisfaction information Managing supplier relationships, agreeing methodology, questionnaire design, contact strategy, and analysis framework Understanding and mapping the end-to-end customer journey and measures to determine pinch points and moments of truth Managing of supplier relationships, ensuring methodology delivers robust results and is compliant with regulatory requirements, identifying trends and outliers and converting the results into actionable insight, bringing to life through visual storytelling Managing a Customer Research & Insight Analyst and collectively delivering a customer segmentation based on multiple attributes to develop profiles and personas, which then inform business change and drive continuous improvement. The successful candidates will need: A passion for insight and a natural curiosity about customers and data A relevant Market Research, Social Research qualification or equivalent, or on-the-job experience. Knowledge and experience of managing quantitative research projects (including survey design and analysis) from beginning to end. Confidence to work with a range of internal and external stakeholders, including senior leaders. Excellent spoken, written and visual communication skills, with the ability to adapt style and outputs to the varying needs of different audiences. Ability to work at pace and can prioritise and project manage several tasks at once Please apply now to be considered for the role. Alternatively, for more information, please get in touch with Claire Harrison at Sellick Partnerships, Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 17, 2025
Full time
Sellick Partnership are currently recruiting for a Customer Research and Insight Manager on behalf of one of our clients in the Northeast. The role of a Customer Research & Insight Manager will be responsible for: Developing, managing, and delivering a research and insights program, which drives customer understanding, to ensure the voice of tenants is considered and involved in business decisions Identifying a solution for, and then managing the collection of customer satisfaction information Managing supplier relationships, agreeing methodology, questionnaire design, contact strategy, and analysis framework Understanding and mapping the end-to-end customer journey and measures to determine pinch points and moments of truth Managing of supplier relationships, ensuring methodology delivers robust results and is compliant with regulatory requirements, identifying trends and outliers and converting the results into actionable insight, bringing to life through visual storytelling Managing a Customer Research & Insight Analyst and collectively delivering a customer segmentation based on multiple attributes to develop profiles and personas, which then inform business change and drive continuous improvement. The successful candidates will need: A passion for insight and a natural curiosity about customers and data A relevant Market Research, Social Research qualification or equivalent, or on-the-job experience. Knowledge and experience of managing quantitative research projects (including survey design and analysis) from beginning to end. Confidence to work with a range of internal and external stakeholders, including senior leaders. Excellent spoken, written and visual communication skills, with the ability to adapt style and outputs to the varying needs of different audiences. Ability to work at pace and can prioritise and project manage several tasks at once Please apply now to be considered for the role. Alternatively, for more information, please get in touch with Claire Harrison at Sellick Partnerships, Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job title: SENIOR TRADER - LIGHT ENDS Location: London, UK Job reference #: 31739 Contract type: Permanent Language requirements: Full command of the English language (written and spoken); knowledge of any other language would be beneficial. At Eni, we are looking for a Senior Light Ends Trader within Eni Trade & Biofuels (ETB) in London, UK. This position is part of the Oil Trading business within ETB and reports to the Head of LPG, Naphtha and Gasoline. This role offers unparalleled exposure to the entire commodity trading lifecycle - both physical and financial - through close collaboration with peers in our Front Office team and with all supporting functions, including Risk, Finance, Back Office and multiple business units. Crude oil and product trading is centred in the ETB offices in London, with additional trading personnel based in Singapore and Houston. Under the supervision of the team manager, this role will be responsible for contributing to the development and execution of Light Ends trading activities in alignment with ETB's overall strategy. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Developing and expanding Light Ends activities, including new ideas around current assets and growth initiatives. Trading physical Light Ends books and associated derivatives. Managing price risk exposure on the trading book. Building and maintaining strong relationships with trading counterparties. Negotiating term and spot contracts with refiners, traders and end users. Maintaining a deep understanding of the Light Ends market and energy markets in general. Devising proprietary trading strategies for both physical and derivative markets. Liaising with the system team to optimise flows. Liaising with the shipping team for chartering vessels on a spot or term basis. Providing analytical assessments to support trading decisions. Mentoring junior members of the team. General Trading Responsibilities Negotiate and conclude market transactions on a spot or term basis within an agreed strategy to generate value for ETB. Ensure the best netback for Eni assets across the value chain, both upstream and downstream. Locate and acquire optimal feedstock for Eni's refining and petrochemical system. Locate and sell products from Eni's refining and petrochemical system to the most suitable buyers. Develop an asset-backed trading strategy wherever Eni operates production or holds assets. Provide insight and support for the development of the long-term light products trading strategy for ETB. Maintain regular communication with products traders in Houston and Singapore to identify and execute arbitrage opportunities. Develop and execute physical and financial light products trading strategies. Prepare and present analysis to management to support future trading positions. Track and communicate market developments and relevant intelligence, including supply and demand balances and competitor activities, to other traders in the team. Support the origination team in developing long-term asset and contractual positions aligned with ETB's long-term products trading strategy. Liaise with charterers in shipping and operations to ensure all physical movements are executed safely and efficiently. Guide and mentor Trading Analysts dedicated to the oil products trading team. Upon conclusion of any transaction, enter all details into the internal trading system in a timely and accurate manner. Ensure all trading activity is always conducted in compliance with all relevant policies, regulations and Eni's principles. Skills and experience required: A preferred educational qualification is a degree in Engineering, Mathematics, Finance, Economics, or a related field. Extensive experience in trading. Proven track record of delivery. Experience with derivative instruments for hedging. Strong analytical and quantitative skills, with proficiency in trading platforms and financial modelling. In-depth knowledge of gasoline markets, including physical and futures trading. Excellent negotiation, communication and interpersonal skills. Proven ability to work in a fast-paced, dynamic environment and make informed decisions under pressure. Strong understanding of risk management principles and regulatory requirements. High level of integrity and adherence to ethical standards. Experience in refining operations and processes is considered beneficial. Strong team player. Experience working in a global and international organisation is preferred. Full command of the English language (written and spoken); knowledge of any other language would be beneficial. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jun 17, 2025
Full time
Job title: SENIOR TRADER - LIGHT ENDS Location: London, UK Job reference #: 31739 Contract type: Permanent Language requirements: Full command of the English language (written and spoken); knowledge of any other language would be beneficial. At Eni, we are looking for a Senior Light Ends Trader within Eni Trade & Biofuels (ETB) in London, UK. This position is part of the Oil Trading business within ETB and reports to the Head of LPG, Naphtha and Gasoline. This role offers unparalleled exposure to the entire commodity trading lifecycle - both physical and financial - through close collaboration with peers in our Front Office team and with all supporting functions, including Risk, Finance, Back Office and multiple business units. Crude oil and product trading is centred in the ETB offices in London, with additional trading personnel based in Singapore and Houston. Under the supervision of the team manager, this role will be responsible for contributing to the development and execution of Light Ends trading activities in alignment with ETB's overall strategy. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Developing and expanding Light Ends activities, including new ideas around current assets and growth initiatives. Trading physical Light Ends books and associated derivatives. Managing price risk exposure on the trading book. Building and maintaining strong relationships with trading counterparties. Negotiating term and spot contracts with refiners, traders and end users. Maintaining a deep understanding of the Light Ends market and energy markets in general. Devising proprietary trading strategies for both physical and derivative markets. Liaising with the system team to optimise flows. Liaising with the shipping team for chartering vessels on a spot or term basis. Providing analytical assessments to support trading decisions. Mentoring junior members of the team. General Trading Responsibilities Negotiate and conclude market transactions on a spot or term basis within an agreed strategy to generate value for ETB. Ensure the best netback for Eni assets across the value chain, both upstream and downstream. Locate and acquire optimal feedstock for Eni's refining and petrochemical system. Locate and sell products from Eni's refining and petrochemical system to the most suitable buyers. Develop an asset-backed trading strategy wherever Eni operates production or holds assets. Provide insight and support for the development of the long-term light products trading strategy for ETB. Maintain regular communication with products traders in Houston and Singapore to identify and execute arbitrage opportunities. Develop and execute physical and financial light products trading strategies. Prepare and present analysis to management to support future trading positions. Track and communicate market developments and relevant intelligence, including supply and demand balances and competitor activities, to other traders in the team. Support the origination team in developing long-term asset and contractual positions aligned with ETB's long-term products trading strategy. Liaise with charterers in shipping and operations to ensure all physical movements are executed safely and efficiently. Guide and mentor Trading Analysts dedicated to the oil products trading team. Upon conclusion of any transaction, enter all details into the internal trading system in a timely and accurate manner. Ensure all trading activity is always conducted in compliance with all relevant policies, regulations and Eni's principles. Skills and experience required: A preferred educational qualification is a degree in Engineering, Mathematics, Finance, Economics, or a related field. Extensive experience in trading. Proven track record of delivery. Experience with derivative instruments for hedging. Strong analytical and quantitative skills, with proficiency in trading platforms and financial modelling. In-depth knowledge of gasoline markets, including physical and futures trading. Excellent negotiation, communication and interpersonal skills. Proven ability to work in a fast-paced, dynamic environment and make informed decisions under pressure. Strong understanding of risk management principles and regulatory requirements. High level of integrity and adherence to ethical standards. Experience in refining operations and processes is considered beneficial. Strong team player. Experience working in a global and international organisation is preferred. Full command of the English language (written and spoken); knowledge of any other language would be beneficial. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Join us as a Front Office Product Designer at Barclays, where you'll be embarking on an ambitious programme to modernise and build a new Trading & Sales platform. We are looking for an ambitious Product Designer (UX/UI) who has had experience of designing complex, data-driven UI applications. Key to the success of the projects will be designing the applications to reflect the users' workflows and interactions and so any experience to the finance industry is a plus. You must be comfortable working directly with users on the trading desk and quickly grasping business requirements and concepts. A key requirement is producing high-fidelity visual designs for handover to development and so strong Figma skills are a must. To be successful as a Front Office Product Designer , you should have experience with A portfolio of work that can be presented, demonstrating extensive experience in designing complex business applications An ability to interact directly with front office users and product owners and can turn their requirements into product designs An ability to present designs confidently to senior managers and stakeholders Strong Figma UI design skills (components, auto-layout, etc) Some other highly valued skills may include Experience of working with large datasets and/or data visualisation Experience of establishing and working with design systems and design tokens Good understanding of how designs are implemented in code and handed over to developers You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in our London office . Purpose of the role To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers informational, functional and emotional needs. Accountabilities Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics. . Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles. Advocate and champion Design Principles within the organisation. . Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback. . Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Securing governance oversite and providing design assurance. User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points. Utilise findings to inform design decisions and enhance the over user experience and translate these into commercial and customer outcomes. Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry. Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jun 17, 2025
Full time
Join us as a Front Office Product Designer at Barclays, where you'll be embarking on an ambitious programme to modernise and build a new Trading & Sales platform. We are looking for an ambitious Product Designer (UX/UI) who has had experience of designing complex, data-driven UI applications. Key to the success of the projects will be designing the applications to reflect the users' workflows and interactions and so any experience to the finance industry is a plus. You must be comfortable working directly with users on the trading desk and quickly grasping business requirements and concepts. A key requirement is producing high-fidelity visual designs for handover to development and so strong Figma skills are a must. To be successful as a Front Office Product Designer , you should have experience with A portfolio of work that can be presented, demonstrating extensive experience in designing complex business applications An ability to interact directly with front office users and product owners and can turn their requirements into product designs An ability to present designs confidently to senior managers and stakeholders Strong Figma UI design skills (components, auto-layout, etc) Some other highly valued skills may include Experience of working with large datasets and/or data visualisation Experience of establishing and working with design systems and design tokens Good understanding of how designs are implemented in code and handed over to developers You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role will be based in our London office . Purpose of the role To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers informational, functional and emotional needs. Accountabilities Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics. . Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles. Advocate and champion Design Principles within the organisation. . Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback. . Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Securing governance oversite and providing design assurance. User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points. Utilise findings to inform design decisions and enhance the over user experience and translate these into commercial and customer outcomes. Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry. Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you and your career need to thrive at S&P Global. Our benefits include: . click apply for full job details
Jun 16, 2025
Full time
About the Role: Grade Level (for internal use): 14 As head of engineering over the Commercial Connectivity value stream you will be responsible for architecting, developing, and managing key enablers for the business's success. This includes Commercial Desktop, a new platform which integrates with Salesforce to support internal workflows across Ratings' Commercial and Finance teams, as well as a suite of shared business service and content distribution channels. Your work will enable internal teams to improve operational processes and is accountable for distribution of Ratings content to external platforms such as Ratings Website, Ratings360, RatingsDirect, and RatingsXpress. You will engage with stakeholders across Ratings' Commercial and Finance functions. You'll work closely with stakeholders across S&P Global divisions and will establish a close working relationship with counterparts within the corporate technology team to align and support corporate and cross-divisional initiatives. You will manage a global staff of software engineers across value streams and partner with your Product Management and Quality peers to support agile scrum teams across the globe. Key Responsibilities: Product Development Implement the overall technical strategy for product development, ensuring alignment with business objectives and market demands Architect high-performance, scalable, and reliable services that meet the needs of cross-functional teams, with a focus on modularity, maintainability, and reusability of solutions Collaborate with product management, design, and other stakeholders to define product roadmaps and ensure timely, high-quality delivery of features Oversee the development of new product features and enhancements, ensuring that they are scalable, reliable, and meet customer needs Leadership & Team Development Lead and inspire a team of software engineers, architects, and engineering managers, ensuring high performance and professional growth Cultivate a high-performance culture, emphasizing accountability, innovation, collaboration, and quality Establish and maintain development processes, methodologies, and best practices that ensure high-quality product delivery and operational efficiency Mentor and guide engineering leadership, providing direction on both technical and operational aspects of product development. Technical Oversight & Innovation Oversee the architecture and design of complex software systems, ensuring robust and scalable solutions Balance technical priorities with business goals to deliver innovative products while ensuring operational efficiency Lead the adoption of modern technologies, tools, and frameworks that improve software performance, scalability, and maintainability Stay current with industry trends, emerging technologies, and best practices to drive innovation within the engineering team Cross Functional Collaboration Serve as the primary technical liaison between engineering, senior leadership, other departments, other divisions, and corporate stakeholders to ensure clear communication and alignment on priorities Partner with product management, UX/UI design, marketing, and other cross-functional teams to align on product vision, goals, and deliverables Manage and resolve dependencies across teams, ensuring smooth and efficient project execution Operational Excellence & Risk Management Identify and mitigate technical risks and obstacles, ensuring that the product development pipeline runs smoothly and efficiently. Ensure the security, performance, and scalability of products through proactive monitoring and improvements. Ensure adherence to high coding standards, software quality, and efficient development processes, including continuous integration and deployment practices Implement key performance indicators (KPIs) to track the progress of product development initiatives, ensuring milestones are met. Qualifications: Experience: 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role and managing software teams. Proven track record of leading and scaling engineering teams in a product-focused environment Extensive experience in software development lifecycle management, from product conception through deployment and iteration Experience in managing large-scale, complex product development efforts and ensuring cross-functional team alignment Technical Skills: Strong technical background with hands-on experience in modern software development technologies (e.g., Java, Python, microservices, cloud platforms like AWS, Azure, etc.) Expertise in software architecture, data architecture, and system design, with an ability to lead and influence technical decision-making. Drive innovation toward building high-scalable, real-time data pipelines and data distribution solutions Experience with enterprise integration patterns, including event-driven architectures and messaging systems Leadership & Collaboration: Comfortable acting as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives. Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and engage teams across multiple disciplines. Manage multiple stakeholders, complex projects, and large cross-product collaborations. Influence peer leaders and senior stakeholders across the business, product, and technology teams. Ability to balance short-term tactical needs with long-term strategic goals. Education: Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent experience). About S&P Global Ratings : S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit . About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you and your career need to thrive at S&P Global. Our benefits include: . click apply for full job details
The Francis Crick have an exciting opportunity available for a Finance Workday Systems Analyst to join one of the world s leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £48,131 per annum, with benefits, depending on skills and experience. Hours: Permanent, full-time. Working pattern: Monday Friday. The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose, and treat illnesses such as cancer, heart disease, infectious diseases, and neurodegenerative conditions. The Finance Workday Systems Analyst role: The role provides support for finance systems to the finance team and wider Crick community, where required. The main system is Workday but there are other systems which the Analyst will be actively involved in such as Adaptive, Work Tribe and others. In this role, you will be responsible for managing incoming Workday tickets via the service desk, while also supporting the successful resolution of all BAU issues raised by users, as well as the investigation and resolution of tactical fixes. A key aspect of your role will involve generating a variety of reports and overseeing processes related to expenses and networking and coding. You ll have the opportunity to contribute to the ongoing improvement of Workday Finance and participate in a range of projects relating to Workday Finance. In addition, you will support the Finance Systems Manager with major enhancements and assist in the strategic planning for the long-term development of the Workday ERP solution. Collaboration is central to this role. Strong customer service and interpersonal skills are essential, as you will work closely with colleagues across the People and ITO teams, as well as other stakeholders across the Crick, to build strong working relationships and promote effective cross-functional collaboration. As a Finance Workday Systems Analyst at the Crick, you will: Develop and implement the Crick s Privacy Strategy, including: Ownership of day to day administration of Workday Financials Managing discrete projects/ ongoing initiatives for further development of Workday Financials and Workday Adaptive Planning system, including input into business cases for approval by Committee Logging of L3 development or incident tickets with our third line support provider Three Plus or Workday directly and overseeing these to conclusion while ensuring correct change management / testing protocols are followed Supporting continuous improvement in Workday and being the system governance champion Support the Finance Systems Manager with the learning and development of the Finance Systems Apprentice Carrying out periodic system checks including utilisation reviews and making recommendations on potential issues or possible improvements As our Finance Workday Systems Analyst, you will bring: Relevant and up-to-date knowledge of Workday Finance systems administration Demonstrate initiative, a positive attitude and the ability to work unsupervised, and when required to stand in for the Finance Systems Manager Be innately collaborative with a curious nature and strong customer focus Able to foster professional relationships with customers and colleagues Can articulate abstract ideas to non-technical colleagues and simplify complex system concepts Willing to work in and sometimes lead mini projects in a collaborative environment as and when required What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Visas: Applicants for this role will be eligible for sponsorship to work in the UK Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Development & Recognition: Comprehensive training, mentoring, and a pay structure with performance-linked progression. Closing date: 3rd June 2025 If you feel you have the skills and experience to become our Finance Workday Systems Analyst, please click apply today, we d love to hear from you! All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.
Jun 14, 2025
Full time
The Francis Crick have an exciting opportunity available for a Finance Workday Systems Analyst to join one of the world s leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £48,131 per annum, with benefits, depending on skills and experience. Hours: Permanent, full-time. Working pattern: Monday Friday. The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose, and treat illnesses such as cancer, heart disease, infectious diseases, and neurodegenerative conditions. The Finance Workday Systems Analyst role: The role provides support for finance systems to the finance team and wider Crick community, where required. The main system is Workday but there are other systems which the Analyst will be actively involved in such as Adaptive, Work Tribe and others. In this role, you will be responsible for managing incoming Workday tickets via the service desk, while also supporting the successful resolution of all BAU issues raised by users, as well as the investigation and resolution of tactical fixes. A key aspect of your role will involve generating a variety of reports and overseeing processes related to expenses and networking and coding. You ll have the opportunity to contribute to the ongoing improvement of Workday Finance and participate in a range of projects relating to Workday Finance. In addition, you will support the Finance Systems Manager with major enhancements and assist in the strategic planning for the long-term development of the Workday ERP solution. Collaboration is central to this role. Strong customer service and interpersonal skills are essential, as you will work closely with colleagues across the People and ITO teams, as well as other stakeholders across the Crick, to build strong working relationships and promote effective cross-functional collaboration. As a Finance Workday Systems Analyst at the Crick, you will: Develop and implement the Crick s Privacy Strategy, including: Ownership of day to day administration of Workday Financials Managing discrete projects/ ongoing initiatives for further development of Workday Financials and Workday Adaptive Planning system, including input into business cases for approval by Committee Logging of L3 development or incident tickets with our third line support provider Three Plus or Workday directly and overseeing these to conclusion while ensuring correct change management / testing protocols are followed Supporting continuous improvement in Workday and being the system governance champion Support the Finance Systems Manager with the learning and development of the Finance Systems Apprentice Carrying out periodic system checks including utilisation reviews and making recommendations on potential issues or possible improvements As our Finance Workday Systems Analyst, you will bring: Relevant and up-to-date knowledge of Workday Finance systems administration Demonstrate initiative, a positive attitude and the ability to work unsupervised, and when required to stand in for the Finance Systems Manager Be innately collaborative with a curious nature and strong customer focus Able to foster professional relationships with customers and colleagues Can articulate abstract ideas to non-technical colleagues and simplify complex system concepts Willing to work in and sometimes lead mini projects in a collaborative environment as and when required What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Visas: Applicants for this role will be eligible for sponsorship to work in the UK Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Development & Recognition: Comprehensive training, mentoring, and a pay structure with performance-linked progression. Closing date: 3rd June 2025 If you feel you have the skills and experience to become our Finance Workday Systems Analyst, please click apply today, we d love to hear from you! All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.
Looking for a role that will give you ownership for defining, driving, and executing your vision, strategy, and roadmap for all products in this case our retail products, Internal IT Software, and 3rd Party portfolio. This is a key role in our CTIO senior leadership team and you will have a big impact on our success and ongoing growth. This is a business partnering and strategic role, ensuring our technology and Product Roadmap aligns and helps deliver our business strategy and objectives. Note: expectations are this will require visits to our Head Office in Abingdon, Oxon on a weekly basis therefore you will live within a comfortable commute. Customers are at the heart of all that we do, so we are keen to speak to you to find out how you have led teams who have researched, designed, developed, and enhanced customer-centric products to create high impact solutions. In this role you will lead, manage, and mentor a team, so people management is essential, as is being able to build relationships and influence internal and external stakeholders at all levels. You will need to bring a deep understanding of product lifecycle management, along with Agile Development methodologies. Knowledge of Telecoms products would be highly desirable. Your focus will be two-fold, with one eye on the longer term, ensuring your strategy is future proof and aligned to the business objectives, as well as delivery of the now by you team. Key will being able to bring a holistic view on progress to the Executive team, driving and addressing head on, any risks or issues being faced by the multiple teams who will deliver your strategy eg your Product Managers, Product Owners, Business Analysts, Software Development and Engineers, etc. We would love to find out where and how you have previously achieved desired results and benefits in a similar role. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
Jun 14, 2025
Full time
Looking for a role that will give you ownership for defining, driving, and executing your vision, strategy, and roadmap for all products in this case our retail products, Internal IT Software, and 3rd Party portfolio. This is a key role in our CTIO senior leadership team and you will have a big impact on our success and ongoing growth. This is a business partnering and strategic role, ensuring our technology and Product Roadmap aligns and helps deliver our business strategy and objectives. Note: expectations are this will require visits to our Head Office in Abingdon, Oxon on a weekly basis therefore you will live within a comfortable commute. Customers are at the heart of all that we do, so we are keen to speak to you to find out how you have led teams who have researched, designed, developed, and enhanced customer-centric products to create high impact solutions. In this role you will lead, manage, and mentor a team, so people management is essential, as is being able to build relationships and influence internal and external stakeholders at all levels. You will need to bring a deep understanding of product lifecycle management, along with Agile Development methodologies. Knowledge of Telecoms products would be highly desirable. Your focus will be two-fold, with one eye on the longer term, ensuring your strategy is future proof and aligned to the business objectives, as well as delivery of the now by you team. Key will being able to bring a holistic view on progress to the Executive team, driving and addressing head on, any risks or issues being faced by the multiple teams who will deliver your strategy eg your Product Managers, Product Owners, Business Analysts, Software Development and Engineers, etc. We would love to find out where and how you have previously achieved desired results and benefits in a similar role. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
Customer Service Manager Customer Service ManagerAre you passionate about putting customers at the heart of decision-making? Do you thrive on turning insight into action and fostering a customer-first culture? If so, we'd love to hear from you. About the Role As Customer Research & Insight Manager, you'll lead the development and delivery of a comprehensive research and insight programme that ensures our customers' voices are heard and acted upon. You will: •Design and manage a range of research initiatives to deepen customer understanding and influence business decisions •Oversee customer satisfaction measurement, including methodology, survey design, and supplier relationships •Map and analyse the end-to-end customer journey to identify key moments and pain points •Lead on Tenant Satisfaction Measures (TSM), ensuring compliance, robust data, and actionable insights through compelling visual storytelling •Manage and mentor a Customer Research & Insight Analyst, delivering customer segmentation and personas to inform service improvements and strategic planning Why Join Our Client? • We offer a rewarding package that supports your wellbeing and work-life balance: • 28 days annual leave (plus bank holidays), pro-rated for part-time roles •Hybrid working - up to 2 days a week from home •Health cash plan - claim back over £1,000 annually on essential healthcare like dental, optical, and physio. We'll also cover your dependent children (up to age 21 or 24 if in full-time education) •Discounts and cashback - save on gym memberships, supermarkets, travel, cinema, and more •Generous pension scheme with life insurance (3x salary) About You • We're looking for someone who brings: •A genuine passion for customer insight and a curiosity for data •A relevant qualification (e.g. MRS Advanced Certificate, or a social science degree with strong quantitative research components) or equivalent experience •Proven experience managing quantitative research projects from start to finish •Strong communication skills - verbal, written, and visual - with the ability to tailor messages for different audiences •Confidence working with stakeholders at all levels, including senior leaders Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment #
Jun 14, 2025
Full time
Customer Service Manager Customer Service ManagerAre you passionate about putting customers at the heart of decision-making? Do you thrive on turning insight into action and fostering a customer-first culture? If so, we'd love to hear from you. About the Role As Customer Research & Insight Manager, you'll lead the development and delivery of a comprehensive research and insight programme that ensures our customers' voices are heard and acted upon. You will: •Design and manage a range of research initiatives to deepen customer understanding and influence business decisions •Oversee customer satisfaction measurement, including methodology, survey design, and supplier relationships •Map and analyse the end-to-end customer journey to identify key moments and pain points •Lead on Tenant Satisfaction Measures (TSM), ensuring compliance, robust data, and actionable insights through compelling visual storytelling •Manage and mentor a Customer Research & Insight Analyst, delivering customer segmentation and personas to inform service improvements and strategic planning Why Join Our Client? • We offer a rewarding package that supports your wellbeing and work-life balance: • 28 days annual leave (plus bank holidays), pro-rated for part-time roles •Hybrid working - up to 2 days a week from home •Health cash plan - claim back over £1,000 annually on essential healthcare like dental, optical, and physio. We'll also cover your dependent children (up to age 21 or 24 if in full-time education) •Discounts and cashback - save on gym memberships, supermarkets, travel, cinema, and more •Generous pension scheme with life insurance (3x salary) About You • We're looking for someone who brings: •A genuine passion for customer insight and a curiosity for data •A relevant qualification (e.g. MRS Advanced Certificate, or a social science degree with strong quantitative research components) or equivalent experience •Proven experience managing quantitative research projects from start to finish •Strong communication skills - verbal, written, and visual - with the ability to tailor messages for different audiences •Confidence working with stakeholders at all levels, including senior leaders Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment #
Principal Data Analyst, Improvement Analytics Unit (IAU) Salary: Up to £65,778 per annum plus excellent benefits. Contract: Permanent Hours Per week: 37.5 hours per week, you will be required to work in-person a minimum of two days per week in line with our hybrid working model. Our Foundation We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by: Improving people's health and reducing inequalities Supporting radical innovation and improvement in health and care services Providing evidence and analysis to improve health and care policy. We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK. About the role As a Principal Data Analyst in the Improvement Analytics Unit (IAU), you will collaborate with Senior Analytical Managers and Assistant Directors to develop and deliver an ambitious programme of work evaluating major health initiatives. You will lead IAU projects, support team members, and build relationships with key stakeholders at both local and national levels. Managing multiple projects, you will identify, design, and take responsibility for the execution of new projects in collaboration with both internal and external stakeholders. You will lead and mentor Senior Data Analysts and Data Analysts and support their professional development. You will ensure all analyses and reports are of the highest quality and effectively communicate findings to diverse audiences. You will provide expert advice on causal analytical methods and study design, particularly relating to technology-enabled change. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role Here . If you would like to apply, please submit your CV, and using no more than 900 words answer the following application questions: By the time when you managed multiple projects simultaneously how did you prioritise task and ensure deadlines were met? Give an example of how you have provided leadership and mentorship to a team of analysts, to ensure high quality analysis and reporting? Provide an example of a project where you collaborated with both internal and external stakeholders, how did you ensure effective communication or research findings to diverse audiences including policymakers and healthcare professionals? Tell us about your experience using statistical methods , including any casual inference methods? Our commitment to Inclusion and Diversity We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. If you require any support through this process, please contact Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you. Closing date: July 2, 23:00. Interview date: July 17 or July 22, 2025. Interviews will take place in person
Jun 14, 2025
Full time
Principal Data Analyst, Improvement Analytics Unit (IAU) Salary: Up to £65,778 per annum plus excellent benefits. Contract: Permanent Hours Per week: 37.5 hours per week, you will be required to work in-person a minimum of two days per week in line with our hybrid working model. Our Foundation We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by: Improving people's health and reducing inequalities Supporting radical innovation and improvement in health and care services Providing evidence and analysis to improve health and care policy. We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK. About the role As a Principal Data Analyst in the Improvement Analytics Unit (IAU), you will collaborate with Senior Analytical Managers and Assistant Directors to develop and deliver an ambitious programme of work evaluating major health initiatives. You will lead IAU projects, support team members, and build relationships with key stakeholders at both local and national levels. Managing multiple projects, you will identify, design, and take responsibility for the execution of new projects in collaboration with both internal and external stakeholders. You will lead and mentor Senior Data Analysts and Data Analysts and support their professional development. You will ensure all analyses and reports are of the highest quality and effectively communicate findings to diverse audiences. You will provide expert advice on causal analytical methods and study design, particularly relating to technology-enabled change. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role Here . If you would like to apply, please submit your CV, and using no more than 900 words answer the following application questions: By the time when you managed multiple projects simultaneously how did you prioritise task and ensure deadlines were met? Give an example of how you have provided leadership and mentorship to a team of analysts, to ensure high quality analysis and reporting? Provide an example of a project where you collaborated with both internal and external stakeholders, how did you ensure effective communication or research findings to diverse audiences including policymakers and healthcare professionals? Tell us about your experience using statistical methods , including any casual inference methods? Our commitment to Inclusion and Diversity We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. If you require any support through this process, please contact Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you. Closing date: July 2, 23:00. Interview date: July 17 or July 22, 2025. Interviews will take place in person
Finance Analyst Manager Oban (with flexible/hybrid working available) Permanent Salary: £44,000 - £49,500 + Excellent Public Sector Benefits Brightwork is proud to be partnering with a respected public sector organisation to recruit a Finance Analyst Manager -a key role supporting research-led projects and initiatives across the organisation click apply for full job details
Jun 14, 2025
Full time
Finance Analyst Manager Oban (with flexible/hybrid working available) Permanent Salary: £44,000 - £49,500 + Excellent Public Sector Benefits Brightwork is proud to be partnering with a respected public sector organisation to recruit a Finance Analyst Manager -a key role supporting research-led projects and initiatives across the organisation click apply for full job details
Customer Service ManagerAre you passionate about putting customers at the heart of decision-making? Do you thrive on turning insight into action and fostering a customer-first culture? If so, we'd love to hear from you. About the Role As Customer Research & Insight Manager, you'll lead the development and delivery of a comprehensive research and insight programme that ensures our customers' voices are heard and acted upon. You will: Design and manage a range of research initiatives to deepen customer understanding and influence business decisions Oversee customer satisfaction measurement, including methodology, survey design, and supplier relationships Map and analyse the end-to-end customer journey to identify key moments and pain points Lead on Tenant Satisfaction Measures (TSM), ensuring compliance, robust data, and actionable insights through compelling visual storytelling Manage and mentor a Customer Research & Insight Analyst, delivering customer segmentation and personas to inform service improvements and strategic planning Why Join Our Client? We offer a rewarding package that supports your wellbeing and work-life balance: 28 days annual leave (plus bank holidays), pro-rated for part-time roles Hybrid working - up to 2 days a week from home Health cash plan - claim back over 1,000 annually on essential healthcare like dental, optical, and physio. We'll also cover your dependent children (up to age 21 or 24 if in full-time education) Discounts and cashback - save on gym memberships, supermarkets, travel, cinema, and more Generous pension scheme with life insurance (3x salary) About You We're looking for someone who brings: A genuine passion for customer insight and a curiosity for data A relevant qualification (e.g. MRS Advanced Certificate, or a social science degree with strong quantitative research components) or equivalent experience Proven experience managing quantitative research projects from start to finish Strong communication skills - verbal, written, and visual - with the ability to tailor messages for different audiences Confidence working with stakeholders at all levels, including senior leaders Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2025
Full time
Customer Service ManagerAre you passionate about putting customers at the heart of decision-making? Do you thrive on turning insight into action and fostering a customer-first culture? If so, we'd love to hear from you. About the Role As Customer Research & Insight Manager, you'll lead the development and delivery of a comprehensive research and insight programme that ensures our customers' voices are heard and acted upon. You will: Design and manage a range of research initiatives to deepen customer understanding and influence business decisions Oversee customer satisfaction measurement, including methodology, survey design, and supplier relationships Map and analyse the end-to-end customer journey to identify key moments and pain points Lead on Tenant Satisfaction Measures (TSM), ensuring compliance, robust data, and actionable insights through compelling visual storytelling Manage and mentor a Customer Research & Insight Analyst, delivering customer segmentation and personas to inform service improvements and strategic planning Why Join Our Client? We offer a rewarding package that supports your wellbeing and work-life balance: 28 days annual leave (plus bank holidays), pro-rated for part-time roles Hybrid working - up to 2 days a week from home Health cash plan - claim back over 1,000 annually on essential healthcare like dental, optical, and physio. We'll also cover your dependent children (up to age 21 or 24 if in full-time education) Discounts and cashback - save on gym memberships, supermarkets, travel, cinema, and more Generous pension scheme with life insurance (3x salary) About You We're looking for someone who brings: A genuine passion for customer insight and a curiosity for data A relevant qualification (e.g. MRS Advanced Certificate, or a social science degree with strong quantitative research components) or equivalent experience Proven experience managing quantitative research projects from start to finish Strong communication skills - verbal, written, and visual - with the ability to tailor messages for different audiences Confidence working with stakeholders at all levels, including senior leaders Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Analyst - Research & Consultancy £38,000 - £45,0000 + Bonus Hybrid (2 Days in the office) London Are you a sharp, driven individual with a passion for uncovering insights and shaping winning strategies? We're on the hunt for a talented Analyst to join our client's vibrant Research & Consultancy team. This is a unique opportunity to directly influence their clients' success across their Go-to-Market, Content, and Account Based Marketing (ABM) campaigns. Day-to-Day Responsibilities Client Briefings Desk-Based Research Data Analysis & Interpretation Driving Insights Collaborative Meetings Report Writing Client Presentations What We're Looking For: This role is brilliantly suited to someone from a conference production (events) background who is looking to move away from the typical conference production role into a consultancy. Excellent Academic background Strong Research & Due Diligence Skills Excellent Communication & Teamwork Superb Writing & Editorial Quality Confident Presentation Skills Robust Time & Project Management Commercial Acumen If you thrive on independent, evidence-based research, love diving deep into data, and can articulate complex findings with flair, we want to hear from you! Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 12, 2025
Full time
Analyst - Research & Consultancy £38,000 - £45,0000 + Bonus Hybrid (2 Days in the office) London Are you a sharp, driven individual with a passion for uncovering insights and shaping winning strategies? We're on the hunt for a talented Analyst to join our client's vibrant Research & Consultancy team. This is a unique opportunity to directly influence their clients' success across their Go-to-Market, Content, and Account Based Marketing (ABM) campaigns. Day-to-Day Responsibilities Client Briefings Desk-Based Research Data Analysis & Interpretation Driving Insights Collaborative Meetings Report Writing Client Presentations What We're Looking For: This role is brilliantly suited to someone from a conference production (events) background who is looking to move away from the typical conference production role into a consultancy. Excellent Academic background Strong Research & Due Diligence Skills Excellent Communication & Teamwork Superb Writing & Editorial Quality Confident Presentation Skills Robust Time & Project Management Commercial Acumen If you thrive on independent, evidence-based research, love diving deep into data, and can articulate complex findings with flair, we want to hear from you! Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Job Title: Global Market Intelligence Manager Location: United Kingdom (Remote with 10% international travel) Salary: Competitive Salary Role Overview: This role will be responsible for leading all European Market Intelligence efforts to support internal stakeholders across all brands and will manage all geographic-based Market Intelligence Analysts in addition to leading global projects and initiatives as assigned. This role will also be the primary global liaison with our Consulting teams across brands to scope, manage and create any market-related deliverables and present the findings directly with external companies. Making an Impact - Your Key Responsibilities, Accountabilities, Ways of Working : Monitoring of key trends, new industry developments, market rates and strategic workforce insights to be developed into client (internal and external) deliverables, presentations, sales enablement and thought leadership material Leading the global market intelligence workstream as part of the Global Green initiative to support all brands to identify market opportunities to support business growth Improving the effectiveness and streamlined delivery of ManpowerGroup Consulting Services engagements by providing high touch analysis, management of pipeline, supporting communication and interaction with clients and internal stakeholders throughout active engagements, and ensuring consistent delivery of project status reports and deliverables associated with each project Developing European-related economic insights Improving team deliverables and existing products to include relevant market insight and knowledge designed to elevate client conversations, position organisation as a trusted advisor and workforce partner, inform internal business decisions and identify opportunities for business growth Presenting to internal and external clients to provide insight and guidance on the most relevant workforce trends Acting as primary liaison with Talent Solutions RPO to ensure the production of market materials and insights are aligned with client expectations Partnering with the Global Insights AI team in the development of a global market snapshot product to improve the accessibility of market data across the company Developing and maintaining industry-leading market intelligence products in support of ManpowerGroup Creating market opportunity scans, situational analyses, client/prospect identification and market sizing and trending using multiple external and internal data sources to develop a comprehensive view of market Managing analysts to ensure quality and timeliness of material being produced for clients and internal use Prioritising requests for client needs, custom research, sales presentations, and quarterly business reviews as well as ongoing thought leadership needs and work with broader team to ensure completion of output Actively participate in the creation of client and thought leadership materials to enhance the global positioning of the organisation Maintaining expertise in global workforce trends across the organisational footprint as it relates to skills availability, market sizing, market rates, staffing industry growth projections, supply and demand, regulation, sourcing strategies, and recruitment practice across all brands Need to communicate across all areas of the business Potentially lead cross functional project teams Working with remote teams Operating in MS365 Qualifications & Experience: Required Skills: 10 years of Market Intelligence experience; experience must include direct responsibility for research and project management Experience working in a complex/matrixed environment Experience with AI Tools (Perplexity, ChatGPT) SQL skills (Snowflake, MS SQL) Experience in data visualisation tools, including proficiency in Power BI Experience with the cultivation and delivery of qualitative analysis Ability to conduct analyses and draw insights from disparate sources of information Advanced knowledge of Microsoft Office products: Word, Excel, Visio, PowerPoint, Access, Outlook, and Microsoft SharePoint Nice-to-Have Skills: Experience managing centralised and decentralised teams of resources Deep understanding of the labour market Ability to maintain detailed market knowledge to support interactive client discussion without aid of reference Our Standards Give and seek continuous Clarity Care about themselves and others Make decisions that will Grow our business and people Observable Skills & Behaviours Ability to interface well at all levels of the organisation including leaders in other global regions and cross-functional teams. Excellent verbal and written communication skills, including strong presentation skills Strong organisational skills and very detail oriented Strong project management skills with demonstrated ability to meet deadlines About us: ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.
Jun 12, 2025
Full time
Job Title: Global Market Intelligence Manager Location: United Kingdom (Remote with 10% international travel) Salary: Competitive Salary Role Overview: This role will be responsible for leading all European Market Intelligence efforts to support internal stakeholders across all brands and will manage all geographic-based Market Intelligence Analysts in addition to leading global projects and initiatives as assigned. This role will also be the primary global liaison with our Consulting teams across brands to scope, manage and create any market-related deliverables and present the findings directly with external companies. Making an Impact - Your Key Responsibilities, Accountabilities, Ways of Working : Monitoring of key trends, new industry developments, market rates and strategic workforce insights to be developed into client (internal and external) deliverables, presentations, sales enablement and thought leadership material Leading the global market intelligence workstream as part of the Global Green initiative to support all brands to identify market opportunities to support business growth Improving the effectiveness and streamlined delivery of ManpowerGroup Consulting Services engagements by providing high touch analysis, management of pipeline, supporting communication and interaction with clients and internal stakeholders throughout active engagements, and ensuring consistent delivery of project status reports and deliverables associated with each project Developing European-related economic insights Improving team deliverables and existing products to include relevant market insight and knowledge designed to elevate client conversations, position organisation as a trusted advisor and workforce partner, inform internal business decisions and identify opportunities for business growth Presenting to internal and external clients to provide insight and guidance on the most relevant workforce trends Acting as primary liaison with Talent Solutions RPO to ensure the production of market materials and insights are aligned with client expectations Partnering with the Global Insights AI team in the development of a global market snapshot product to improve the accessibility of market data across the company Developing and maintaining industry-leading market intelligence products in support of ManpowerGroup Creating market opportunity scans, situational analyses, client/prospect identification and market sizing and trending using multiple external and internal data sources to develop a comprehensive view of market Managing analysts to ensure quality and timeliness of material being produced for clients and internal use Prioritising requests for client needs, custom research, sales presentations, and quarterly business reviews as well as ongoing thought leadership needs and work with broader team to ensure completion of output Actively participate in the creation of client and thought leadership materials to enhance the global positioning of the organisation Maintaining expertise in global workforce trends across the organisational footprint as it relates to skills availability, market sizing, market rates, staffing industry growth projections, supply and demand, regulation, sourcing strategies, and recruitment practice across all brands Need to communicate across all areas of the business Potentially lead cross functional project teams Working with remote teams Operating in MS365 Qualifications & Experience: Required Skills: 10 years of Market Intelligence experience; experience must include direct responsibility for research and project management Experience working in a complex/matrixed environment Experience with AI Tools (Perplexity, ChatGPT) SQL skills (Snowflake, MS SQL) Experience in data visualisation tools, including proficiency in Power BI Experience with the cultivation and delivery of qualitative analysis Ability to conduct analyses and draw insights from disparate sources of information Advanced knowledge of Microsoft Office products: Word, Excel, Visio, PowerPoint, Access, Outlook, and Microsoft SharePoint Nice-to-Have Skills: Experience managing centralised and decentralised teams of resources Deep understanding of the labour market Ability to maintain detailed market knowledge to support interactive client discussion without aid of reference Our Standards Give and seek continuous Clarity Care about themselves and others Make decisions that will Grow our business and people Observable Skills & Behaviours Ability to interface well at all levels of the organisation including leaders in other global regions and cross-functional teams. Excellent verbal and written communication skills, including strong presentation skills Strong organisational skills and very detail oriented Strong project management skills with demonstrated ability to meet deadlines About us: ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.
Working with a large housing association in the Durham area, we are looking for an experienced Customer Research and Insight Manager. What does this role offer? 28 days AL + BH Hybrid working Money saving schemes Great work culture and opportunities to grow Generous pension scheme Durham Customer Research and Insight Manager Full time 37 hours per week 40,000 - 43,000 annual salary The responsibilities of a Customer Research and Insight Manager include: Design and deliver a research and insights strategy using diverse methodologies to ensure tenant voices influence key business decisions Oversee the collection of customer satisfaction data, including supplier management, methodology selection, questionnaire design, contact strategies, and analysis frameworks Understand and evaluate the complete customer journey to identify key touchpoints, pain points, and moments of truth that impact tenant experiences Manage tenant satisfaction measures processes by ensuring robust, compliant methodologies Analyzing trends and outliers, and presenting insights through compelling visual presentation Manage a Customer Research & Insight Analyst to deliver customer segmentation and create detailed personas that inform service delivery and drive business improvements The succesful candidate will have: A natural curiosity and passion for customers and data Knowledge and experience of managing quantative research projects Social research qualifications or equivelant - including: market research society advanced, social science related degrees Confidence to work with a range of internal and external steakholders and senior leaders The ability to to work at pace and prioritise projects, managing multiple tasks at once Excellent communication skills amongst all lines of communication - verbal, written and visual If you feel like you have the right experience for the Customer Research and Insight Manager role, apply with your most updated CV. Alternatively, you can send it to (url removed) and request for a confidential chat. We look forward to hearing from you.
Jun 12, 2025
Full time
Working with a large housing association in the Durham area, we are looking for an experienced Customer Research and Insight Manager. What does this role offer? 28 days AL + BH Hybrid working Money saving schemes Great work culture and opportunities to grow Generous pension scheme Durham Customer Research and Insight Manager Full time 37 hours per week 40,000 - 43,000 annual salary The responsibilities of a Customer Research and Insight Manager include: Design and deliver a research and insights strategy using diverse methodologies to ensure tenant voices influence key business decisions Oversee the collection of customer satisfaction data, including supplier management, methodology selection, questionnaire design, contact strategies, and analysis frameworks Understand and evaluate the complete customer journey to identify key touchpoints, pain points, and moments of truth that impact tenant experiences Manage tenant satisfaction measures processes by ensuring robust, compliant methodologies Analyzing trends and outliers, and presenting insights through compelling visual presentation Manage a Customer Research & Insight Analyst to deliver customer segmentation and create detailed personas that inform service delivery and drive business improvements The succesful candidate will have: A natural curiosity and passion for customers and data Knowledge and experience of managing quantative research projects Social research qualifications or equivelant - including: market research society advanced, social science related degrees Confidence to work with a range of internal and external steakholders and senior leaders The ability to to work at pace and prioritise projects, managing multiple tasks at once Excellent communication skills amongst all lines of communication - verbal, written and visual If you feel like you have the right experience for the Customer Research and Insight Manager role, apply with your most updated CV. Alternatively, you can send it to (url removed) and request for a confidential chat. We look forward to hearing from you.
Job title: Treasury Analyst Location: London, UK Job reference #: 31730 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Treasury Analyst within Liverpool Bay CCS in London. Reporting to the Treasury Manager, you will play a vital role in managing the company's financial resources. You will assist with all aspects of project finance, including financing, hedging activities, liquidity and cash management, financial reporting, and automation initiatives. Additionally, you will be responsible for identifying opportunities to improve operational efficiency, streamline treasury processes, and mitigate operational risks to enhance overall financial performance. About Liverpool Bay CCS Limited Liverpool Bay CCS Limited, a member of the Eni S.p.A. group, is the owner and operator of the Liverpool Bay Carbon Dioxide (CO2) Transportation and Storage (T&S) infrastructure. This project is a key component of the HyNet North West Industrial Cluster, aimed at reducing carbon emissions in the North West of England and North Wales. Liverpool Bay CCS Ltd works with hard-to-abate industries in the North West of England and North Wales, to transport captured CO2 from various plants to safe and permanent storage beneath Liverpool Bay. The company is repurposing some of its existing infrastructure, including depleted reservoirs that have held natural gas for millions of years, to support economic growth in the region and help the UK achieve its Net Zero objectives. By joining Liverpool Bay CCS Ltd, employees become part of a pioneering effort in carbon capture and storage, contributing to a sustainable future while benefiting from a dynamic and innovative work environment. Main responsibilities: Support the creation of a new treasury function, including defining processes, identifying efficiencies and mitigating operational risk. Identify opportunities for automation within treasury operations, including streamlining payment workflows, hedge settlements and reconciliation processes through STP tools or Treasury Management Systems. Assist with all cash management activities, including debt, equity and debt service management; cash flow reconciliation and forecasting; scenario analysis; posting account entries and managing bank accounts. Support all project finance activities, including debt and equity drawdowns; interest calculation and payment; loan repayment scheduling; covenant compliance monitoring; financial reporting and forecasting. Assist with and take ownership of the execution of debt instruments, hedging and related cash management, as well as the calculation of all debt covenants (supporting refinancing processes when necessary). Lead cash reconciliation efforts, ensuring variances are tracked and their impacts monitored. Assist in preparing regular and ad-hoc financial reports required by corporate head office, senior management and external agencies, including lender reporting under project financing agreements. Prepare all payments (cheques, bank transfers, BACS) in the banking platform for the Treasury Manager's approval. Support monthly reconciliations of specific GL accounts and prepare month-end schedules for inclusion in the Group Accounts Package. Contribute to the creation of the hedging policy, including monitoring the hedge book and ensuring alignment with the company's exposures and financial covenants. Help develop and maintain appropriate computer systems to control and monitor Treasury operations. Assist in expanding the company's capabilities in Foreign Exchange. Ensure all activities comply with the Eni Code of Ethics & Compliance Model. Skills and experience required: University degree in Accounting, Finance, Economics, Business Management or a related field. Demonstrated experience in Corporate Treasury, Corporate Finance or sell-side activities related to treasury/markets. ACT qualification or equivalent (in progress is acceptable). Good understanding of derivative instruments, money markets and foreign exchange. High proficiency in economic modelling and Microsoft Office, particularly Excel and PowerPoint. Previous experience working with Treasury Management Systems (TMS) and SAP. Experience with digital financing platforms, treasury automation tools or AI-based financial analysis is desirable. Familiarity with multi-bank platforms such as FXall, 360T, Bloomberg, or Reuters is desirable. Proactive mindset with strong team spirit; enthusiastic about building a new function from the ground up. Deadline-oriented, with the ability to work in a structured and methodical manner and to prioritise tasks effectively under a high workload. Excellent verbal and written communication skills. Fluent in English. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jun 11, 2025
Full time
Job title: Treasury Analyst Location: London, UK Job reference #: 31730 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Treasury Analyst within Liverpool Bay CCS in London. Reporting to the Treasury Manager, you will play a vital role in managing the company's financial resources. You will assist with all aspects of project finance, including financing, hedging activities, liquidity and cash management, financial reporting, and automation initiatives. Additionally, you will be responsible for identifying opportunities to improve operational efficiency, streamline treasury processes, and mitigate operational risks to enhance overall financial performance. About Liverpool Bay CCS Limited Liverpool Bay CCS Limited, a member of the Eni S.p.A. group, is the owner and operator of the Liverpool Bay Carbon Dioxide (CO2) Transportation and Storage (T&S) infrastructure. This project is a key component of the HyNet North West Industrial Cluster, aimed at reducing carbon emissions in the North West of England and North Wales. Liverpool Bay CCS Ltd works with hard-to-abate industries in the North West of England and North Wales, to transport captured CO2 from various plants to safe and permanent storage beneath Liverpool Bay. The company is repurposing some of its existing infrastructure, including depleted reservoirs that have held natural gas for millions of years, to support economic growth in the region and help the UK achieve its Net Zero objectives. By joining Liverpool Bay CCS Ltd, employees become part of a pioneering effort in carbon capture and storage, contributing to a sustainable future while benefiting from a dynamic and innovative work environment. Main responsibilities: Support the creation of a new treasury function, including defining processes, identifying efficiencies and mitigating operational risk. Identify opportunities for automation within treasury operations, including streamlining payment workflows, hedge settlements and reconciliation processes through STP tools or Treasury Management Systems. Assist with all cash management activities, including debt, equity and debt service management; cash flow reconciliation and forecasting; scenario analysis; posting account entries and managing bank accounts. Support all project finance activities, including debt and equity drawdowns; interest calculation and payment; loan repayment scheduling; covenant compliance monitoring; financial reporting and forecasting. Assist with and take ownership of the execution of debt instruments, hedging and related cash management, as well as the calculation of all debt covenants (supporting refinancing processes when necessary). Lead cash reconciliation efforts, ensuring variances are tracked and their impacts monitored. Assist in preparing regular and ad-hoc financial reports required by corporate head office, senior management and external agencies, including lender reporting under project financing agreements. Prepare all payments (cheques, bank transfers, BACS) in the banking platform for the Treasury Manager's approval. Support monthly reconciliations of specific GL accounts and prepare month-end schedules for inclusion in the Group Accounts Package. Contribute to the creation of the hedging policy, including monitoring the hedge book and ensuring alignment with the company's exposures and financial covenants. Help develop and maintain appropriate computer systems to control and monitor Treasury operations. Assist in expanding the company's capabilities in Foreign Exchange. Ensure all activities comply with the Eni Code of Ethics & Compliance Model. Skills and experience required: University degree in Accounting, Finance, Economics, Business Management or a related field. Demonstrated experience in Corporate Treasury, Corporate Finance or sell-side activities related to treasury/markets. ACT qualification or equivalent (in progress is acceptable). Good understanding of derivative instruments, money markets and foreign exchange. High proficiency in economic modelling and Microsoft Office, particularly Excel and PowerPoint. Previous experience working with Treasury Management Systems (TMS) and SAP. Experience with digital financing platforms, treasury automation tools or AI-based financial analysis is desirable. Familiarity with multi-bank platforms such as FXall, 360T, Bloomberg, or Reuters is desirable. Proactive mindset with strong team spirit; enthusiastic about building a new function from the ground up. Deadline-oriented, with the ability to work in a structured and methodical manner and to prioritise tasks effectively under a high workload. Excellent verbal and written communication skills. Fluent in English. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Job title: DIGITAL SENIOR BUSINESS ANALYST Location: London, UK Job reference #: 31743 Contract type: Permanent Language requirements: Full professional proficiency in English At Eni, we are looking for a Digital Senior Business Analyst within Eni Trade & Biofuels (ETB) in London, UK. You will be key to the success of the Digital & IT team, working side by side with colleagues across various functions and playing a pivotal role in the digital transformation that supports the company's Energy Transition. We are therefore seeking a Digital Business Analyst who is both business-oriented and technology-focused. The successful candidate will be involved throughout the entire application lifecycle - from requirements gathering, analysis, design and testing, through to post go-live support. You will apply your skills in communication, requirements gathering, business process analysis and customer focus, using agile methodologies and a design thinking approach to ensure that new developments and systems are fit for purpose. Your ability to solve problems - drawing on your knowledge of technologies such as cloud computing, data analytics, business intelligence, machine learning/AI and cybersecurity - will enable you to propose innovative solutions to the business and support ongoing digital transformation and continuous improvement across our application landscape. This role offers unparalleled exposure to the full commodity trading lifecycle - both physical and financial - through close collaboration with Front Office, Risk, Finance, Back Office and multiple business units. Immerse yourself in the fast-evolving world of energy trading, particularly in the growing biofuels market. ETB is committed to your professional development, offering a dynamic environment that values knowledge, innovation and career progression. This position could be your gateway to becoming a Subject Matter Expert, a Project Manager or to pursuing new challenges across our global network. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Collaborate with other D&IT teams and external partners to design new solutions and transform the existing portfolio of live applications into a cloud-native architecture. Analyse business needs and translate them into data-oriented and microservices-based solutions. Work closely with development teams to analyse, prototype, and efficiently deliver cloud-native solutions. Support requirements gathering and documentation by selecting the most effective methods, such as workshops, storyboards or user stories. Adhere to established processes where required, and contribute to defining new processes, documentation and training as new features and systems are implemented. Maintain a holistic view of solutions and understand their broader impact. Contribute to organisation-wide transformation programmes and initiatives, offering both business and technology perspectives. Mentor team members to enhance their understanding of internal processes and technologies, and support their successful delivery of solutions. Skills and experience required: University degree with an emphasis on Computer Science, Mathematics, Statistics or equivalent experience. Extensive experience in an IT-focused environment. Excellent communication skills and the ability to build strong relationships across all organizational levels. Flexible team player who understands the importance of responding constructively to change. Strong analytical and problem-solving skills, with a keen eye for accuracy. Experience with cloud transformation initiatives. Solid knowledge of microservices, cloud architecture and data-driven design. Experience in the energy sector, particularly in trading and market analysis, is an advantage. Familiarity with ETRM or trading packages, including relevant implementation experience, is highly valued. Experience applying Agile methodologies, design thinking and UX principles is an asset. Exposure to emerging technologies such as cloud, data analytics, low/no-code platforms, AI, ML, BI and cybersecurity is highly desired. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jun 11, 2025
Full time
Job title: DIGITAL SENIOR BUSINESS ANALYST Location: London, UK Job reference #: 31743 Contract type: Permanent Language requirements: Full professional proficiency in English At Eni, we are looking for a Digital Senior Business Analyst within Eni Trade & Biofuels (ETB) in London, UK. You will be key to the success of the Digital & IT team, working side by side with colleagues across various functions and playing a pivotal role in the digital transformation that supports the company's Energy Transition. We are therefore seeking a Digital Business Analyst who is both business-oriented and technology-focused. The successful candidate will be involved throughout the entire application lifecycle - from requirements gathering, analysis, design and testing, through to post go-live support. You will apply your skills in communication, requirements gathering, business process analysis and customer focus, using agile methodologies and a design thinking approach to ensure that new developments and systems are fit for purpose. Your ability to solve problems - drawing on your knowledge of technologies such as cloud computing, data analytics, business intelligence, machine learning/AI and cybersecurity - will enable you to propose innovative solutions to the business and support ongoing digital transformation and continuous improvement across our application landscape. This role offers unparalleled exposure to the full commodity trading lifecycle - both physical and financial - through close collaboration with Front Office, Risk, Finance, Back Office and multiple business units. Immerse yourself in the fast-evolving world of energy trading, particularly in the growing biofuels market. ETB is committed to your professional development, offering a dynamic environment that values knowledge, innovation and career progression. This position could be your gateway to becoming a Subject Matter Expert, a Project Manager or to pursuing new challenges across our global network. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Collaborate with other D&IT teams and external partners to design new solutions and transform the existing portfolio of live applications into a cloud-native architecture. Analyse business needs and translate them into data-oriented and microservices-based solutions. Work closely with development teams to analyse, prototype, and efficiently deliver cloud-native solutions. Support requirements gathering and documentation by selecting the most effective methods, such as workshops, storyboards or user stories. Adhere to established processes where required, and contribute to defining new processes, documentation and training as new features and systems are implemented. Maintain a holistic view of solutions and understand their broader impact. Contribute to organisation-wide transformation programmes and initiatives, offering both business and technology perspectives. Mentor team members to enhance their understanding of internal processes and technologies, and support their successful delivery of solutions. Skills and experience required: University degree with an emphasis on Computer Science, Mathematics, Statistics or equivalent experience. Extensive experience in an IT-focused environment. Excellent communication skills and the ability to build strong relationships across all organizational levels. Flexible team player who understands the importance of responding constructively to change. Strong analytical and problem-solving skills, with a keen eye for accuracy. Experience with cloud transformation initiatives. Solid knowledge of microservices, cloud architecture and data-driven design. Experience in the energy sector, particularly in trading and market analysis, is an advantage. Familiarity with ETRM or trading packages, including relevant implementation experience, is highly valued. Experience applying Agile methodologies, design thinking and UX principles is an asset. Exposure to emerging technologies such as cloud, data analytics, low/no-code platforms, AI, ML, BI and cybersecurity is highly desired. Why ETB • Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
