Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary As a Network Operations Tier 2 team member, reporting to the Manager of Equinix Global Network Operations, you will be a technology leader ensuring the reliability and security of our strategic network platforms. These platforms include but are not limited to Cisco/Juniper LAN/WAN, Palo Alto Firewalls, Mist and Meraki Access Points and F5 load balancers. In this role, you will strategically focus on Equinix's WIFI technology platforms but also be able to provide support to our other platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization, implement best practices, and ensure a secure environment. Will act as SME for WIFI infrastructure at operational level. Responsibilities Act as SME for enterprise WIFI infrastructure (MIST/Meraki) Monitor and ensure network uptime and SLA compliance for Equinix's global enterprise network Maintain, monitor and support enterprise network operations related to WIFI platforms Act as the second line of support for Network issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network support such as configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes and procedures automation for network operations Document and publish approved KB articles, work instructions and procedures for internal reference Willing to work in multi-national team and 8x5 operation in the follow the sun model Participate in the periodic weekend on-call and ad-hoc weekend or after-hours activities Participate in infrastructure projects on an as needed basis Provide network on-site support as required Qualifications Bachelor's degree or equivalent combination of education and related work experience Proven experience as a Network Operations T2 team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and Juniper MIST required Demonstrable experience in supporting global network infrastructure (troubleshooting, operations, configurations) and OSI layers Advanced knowledge and experience of routing and switching protocols (OSPF, BGP, STP, VLAN, etc.) and network hardware (switches, routers, firewalls, load balancers etc.) Juniper/Cisco/Palo Alto/F5 preferred Multi-Year hands-on experience in production network configuration changes and troubleshooting Experience in use of packet capture tools such as Wireshark Intermediate understanding of security best practices concerning all aspects of the network (PAN Firewalls, Cisco ISE, Global Protect, SSL, IPsec, Dot1x) Possess excellent English verbal and writing skills Certifications in WIFI specific disciplines Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Apr 30, 2025
Full time
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary As a Network Operations Tier 2 team member, reporting to the Manager of Equinix Global Network Operations, you will be a technology leader ensuring the reliability and security of our strategic network platforms. These platforms include but are not limited to Cisco/Juniper LAN/WAN, Palo Alto Firewalls, Mist and Meraki Access Points and F5 load balancers. In this role, you will strategically focus on Equinix's WIFI technology platforms but also be able to provide support to our other platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization, implement best practices, and ensure a secure environment. Will act as SME for WIFI infrastructure at operational level. Responsibilities Act as SME for enterprise WIFI infrastructure (MIST/Meraki) Monitor and ensure network uptime and SLA compliance for Equinix's global enterprise network Maintain, monitor and support enterprise network operations related to WIFI platforms Act as the second line of support for Network issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network support such as configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes and procedures automation for network operations Document and publish approved KB articles, work instructions and procedures for internal reference Willing to work in multi-national team and 8x5 operation in the follow the sun model Participate in the periodic weekend on-call and ad-hoc weekend or after-hours activities Participate in infrastructure projects on an as needed basis Provide network on-site support as required Qualifications Bachelor's degree or equivalent combination of education and related work experience Proven experience as a Network Operations T2 team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and Juniper MIST required Demonstrable experience in supporting global network infrastructure (troubleshooting, operations, configurations) and OSI layers Advanced knowledge and experience of routing and switching protocols (OSPF, BGP, STP, VLAN, etc.) and network hardware (switches, routers, firewalls, load balancers etc.) Juniper/Cisco/Palo Alto/F5 preferred Multi-Year hands-on experience in production network configuration changes and troubleshooting Experience in use of packet capture tools such as Wireshark Intermediate understanding of security best practices concerning all aspects of the network (PAN Firewalls, Cisco ISE, Global Protect, SSL, IPsec, Dot1x) Possess excellent English verbal and writing skills Certifications in WIFI specific disciplines Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
The REALM Team in Hyderabad is looking for a System Dev Manager with the experience to manage all aspects of a mission-critical engineering support organization and a strong delivery record to execute strategic, cross-functional operations and technology projects. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. As the Manager, you will have technical ownership of day-to-day application support operations. You will be responsible for software support functions in one of the most demanding departments within Amazon. Successful candidates for this role will have an established background in managing software support organizations, a strong customer focus, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. This manager will collaborate with business teams, program/project management teams, and software engineering teams to achieve Operational Excellence and scale our business. The role also involves driving internal development projects and building custom tools to enhance efficiency of support operations. You will lead a team of 7 highly talented Dev Ops engineers responsible for managing all aspects of mission-critical systems. You will drive process and service improvements and improve day-to-day operational efficiency. You will investigate and recommend approaches and systems that meet quality, performance and sustainability criteria and create operational run-books for events and services. You'll lead them to create and efficiently use tools and processes to triage, track, and resolve customer issues within a rapidly growing development organization. You'll be serving as the customer ambassador in engineering. You will be accountable for the performance of Amazon's core business functions by partnering with development teams to build reliability into code and make process investments to help Amazon scale its operations for current and next-generation systems. Other responsibilities include continuously raising the bar on operational excellence, waste elimination, and continuous improvement for large-scale distributed systems. You should be able to clearly articulate, through data, the productivity gains achieved. Key Job Responsibilities Play a vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions. Work with our other technical teams to ensure the design is effective and complements our in-house custom developed applications across platform stacks (including SQL, Java/Perl/Python) or SaaS. Work on proactive detection mechanisms to report dips in software performance by building efficient metrics/monitors/alarms using our in-house tools. Build tools and automations to optimize the system and simplify processes. BASIC QUALIFICATIONS - Bachelor's degree - 3+ years as a tech manager - Skilled in system design and Microservices technologies. PREFERRED QUALIFICATIONS - Managed a team of 8 or above for over 3 years - Skilled in AWS Technologies and developed automations and tools that impacted a large-scale customer base. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
The REALM Team in Hyderabad is looking for a System Dev Manager with the experience to manage all aspects of a mission-critical engineering support organization and a strong delivery record to execute strategic, cross-functional operations and technology projects. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. As the Manager, you will have technical ownership of day-to-day application support operations. You will be responsible for software support functions in one of the most demanding departments within Amazon. Successful candidates for this role will have an established background in managing software support organizations, a strong customer focus, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. This manager will collaborate with business teams, program/project management teams, and software engineering teams to achieve Operational Excellence and scale our business. The role also involves driving internal development projects and building custom tools to enhance efficiency of support operations. You will lead a team of 7 highly talented Dev Ops engineers responsible for managing all aspects of mission-critical systems. You will drive process and service improvements and improve day-to-day operational efficiency. You will investigate and recommend approaches and systems that meet quality, performance and sustainability criteria and create operational run-books for events and services. You'll lead them to create and efficiently use tools and processes to triage, track, and resolve customer issues within a rapidly growing development organization. You'll be serving as the customer ambassador in engineering. You will be accountable for the performance of Amazon's core business functions by partnering with development teams to build reliability into code and make process investments to help Amazon scale its operations for current and next-generation systems. Other responsibilities include continuously raising the bar on operational excellence, waste elimination, and continuous improvement for large-scale distributed systems. You should be able to clearly articulate, through data, the productivity gains achieved. Key Job Responsibilities Play a vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions. Work with our other technical teams to ensure the design is effective and complements our in-house custom developed applications across platform stacks (including SQL, Java/Perl/Python) or SaaS. Work on proactive detection mechanisms to report dips in software performance by building efficient metrics/monitors/alarms using our in-house tools. Build tools and automations to optimize the system and simplify processes. BASIC QUALIFICATIONS - Bachelor's degree - 3+ years as a tech manager - Skilled in system design and Microservices technologies. PREFERRED QUALIFICATIONS - Managed a team of 8 or above for over 3 years - Skilled in AWS Technologies and developed automations and tools that impacted a large-scale customer base. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Role: Principal Consultant - Software Engineering Locations: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Level: Manager Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. As a team: Accenture Next Gen Engineering is over 1,000 people strong and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We work with clients in every sector. They range from scale-ups through to national and international blue-chip names and public sector organisations. Our teams routinely work on products that are used by millions of people. We offer an exciting career working in a vibrant environment, with access to training and a global network of experts. As part of our Next Gen Engineering team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: We typically work hand-in-hand with our clients to build great digital products for them and for their customers. To do this, we need experienced, capable engineers who can both deploy their own mastery to get things done hands-on and successfully lead others in doing so. The nature of our work varies from client to client so there will be lots of opportunities to experience new domains and new stacks. The role of Principal Consultant often involves leading client accounts holistically-people, delivery, quality, and commercials. As well as ensuring we're delivering great engineering, you'll also keep the big picture in mind and help our clients best use the capability and flexibility of a consultancy partner to reach their goals sooner. Our team is dedicated to applying great engineering to get great outcomes. Our engineers stand out by keeping one eye on value at all times, and by proposing thoughtful solutions that get the job done efficiently and with low complexity. You'd be a key advocate for this approach within a team. Beyond client work, our engineers are essential contributors to our internal and regional engineering communities. There's loads of scope to get involved and help shape conversations around tech you're interested in, share your knowledge and experience, and learn from colleagues working in very diverse problem spaces. We are looking for experience in the following skills: You have significant experience leading teams and growing the careers of team members. You're used to building relationships with stakeholders who are expecting to see results. You've spent a number of years building backend services in several different integration paradigms, for example synchronous API-driven, message-driven, and event-driven. You're fluent in at least one of Java / .Net / C# / Python / Typescript or React. You have recent experience building, deploying, and running cloud-native applications on top of AWS and/or Azure. You're used to working in devops teams with industry-standard practices. You're used to producing repeatable, automated tests for your own work. You love working with people to build things and solve problems together in an egoless way, regardless of their level of experience or your role in the team. You're comfortable with change and always happy to learn something new; as consultants we flex our individual roles and tech stacks as required to get the best outcomes for our clients. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 28/04/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. TKNG1001
Apr 30, 2025
Full time
Role: Principal Consultant - Software Engineering Locations: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Level: Manager Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. As a team: Accenture Next Gen Engineering is over 1,000 people strong and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We work with clients in every sector. They range from scale-ups through to national and international blue-chip names and public sector organisations. Our teams routinely work on products that are used by millions of people. We offer an exciting career working in a vibrant environment, with access to training and a global network of experts. As part of our Next Gen Engineering team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: We typically work hand-in-hand with our clients to build great digital products for them and for their customers. To do this, we need experienced, capable engineers who can both deploy their own mastery to get things done hands-on and successfully lead others in doing so. The nature of our work varies from client to client so there will be lots of opportunities to experience new domains and new stacks. The role of Principal Consultant often involves leading client accounts holistically-people, delivery, quality, and commercials. As well as ensuring we're delivering great engineering, you'll also keep the big picture in mind and help our clients best use the capability and flexibility of a consultancy partner to reach their goals sooner. Our team is dedicated to applying great engineering to get great outcomes. Our engineers stand out by keeping one eye on value at all times, and by proposing thoughtful solutions that get the job done efficiently and with low complexity. You'd be a key advocate for this approach within a team. Beyond client work, our engineers are essential contributors to our internal and regional engineering communities. There's loads of scope to get involved and help shape conversations around tech you're interested in, share your knowledge and experience, and learn from colleagues working in very diverse problem spaces. We are looking for experience in the following skills: You have significant experience leading teams and growing the careers of team members. You're used to building relationships with stakeholders who are expecting to see results. You've spent a number of years building backend services in several different integration paradigms, for example synchronous API-driven, message-driven, and event-driven. You're fluent in at least one of Java / .Net / C# / Python / Typescript or React. You have recent experience building, deploying, and running cloud-native applications on top of AWS and/or Azure. You're used to working in devops teams with industry-standard practices. You're used to producing repeatable, automated tests for your own work. You love working with people to build things and solve problems together in an egoless way, regardless of their level of experience or your role in the team. You're comfortable with change and always happy to learn something new; as consultants we flex our individual roles and tech stacks as required to get the best outcomes for our clients. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 28/04/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. TKNG1001
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across HCRG Care Group to optimise learning services, processes, and systems, driving performance and achieving strategic objectives. You will play a key role in shaping the future direction of our Learning and Development initiatives, enhancing efficiency, performance, and the seamless delivery of services. By collaborating with senior leadership, you will help develop innovative solutions to meet the evolving needs of the business while fostering a culture of high performance. This is a full-time role with a hybrid working pattern, including regional and national travel as required. Main duties of the job Your main responsibilities will include: Lead, develop, and mentor colleagues, fostering a high-performance, collaborative culture. Build and maintain strong relationships with key stakeholders both internally and externally. Ensure excellent customer service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality assurance processes and governance for all L&D interventions. Coordinate policy development, implementation, and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership to set strategy, objectives, and KPIs for the department. Foster innovation, driving continuous improvement and the development of new ways of working. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit here . Job responsibilities As a Learning and Development Operations Manager, you'll be part of our valued team at HCRG Care Group. You will feel valued as a Learning and Development Operations Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including: £48,000 - £50,000 with group pension Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential: Degree in Business, Operations Management, or a related field. Valid driving license and access to a vehicle. Proven experience in an Operations Manager or similar role in learning and development. Recent leadership experience, including managing remote teams. Strong leadership, coaching, and team development skills. Experience in setting objectives, managing performance, and budgeting. Experience in policy development and continuous improvement. Strong problem-solving, critical thinking, and analytical skills. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office, Excel, and Learning Management Systems (LMS). Desirable: Project Management or Coaching Qualification. Experience managing change projects. Knowledge of health and social care workforce training and development. Please see the attached job description for a full person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 30, 2025
Full time
Learning and Development Operations Manager Exciting Leadership Opportunity in Learning and Development We are looking for an experienced leader to oversee the design and management of our Learning and Development operations. In this role, you will work closely with senior leaders, business unit heads, and key stakeholders across HCRG Care Group to optimise learning services, processes, and systems, driving performance and achieving strategic objectives. You will play a key role in shaping the future direction of our Learning and Development initiatives, enhancing efficiency, performance, and the seamless delivery of services. By collaborating with senior leadership, you will help develop innovative solutions to meet the evolving needs of the business while fostering a culture of high performance. This is a full-time role with a hybrid working pattern, including regional and national travel as required. Main duties of the job Your main responsibilities will include: Lead, develop, and mentor colleagues, fostering a high-performance, collaborative culture. Build and maintain strong relationships with key stakeholders both internally and externally. Ensure excellent customer service standards across all Learning and Development operations. Represent TLE and HCRG Care Group at internal and external meetings and forums. Oversee the efficient management and development of the Learning Management System (LMS). Maintain knowledge of current trends and best practices in learning and development. Manage quality assurance processes and governance for all L&D interventions. Coordinate policy development, implementation, and updates, including the TNA process and business continuity plan. Monitor operational KPIs, ensuring performance targets are met or exceeded. Develop and implement operational management systems and best practices to drive efficiency. Oversee customer contract and supplier management, ensuring obligations are met or exceeded. Collaborate with senior leadership to set strategy, objectives, and KPIs for the department. Foster innovation, driving continuous improvement and the development of new ways of working. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit here . Job responsibilities As a Learning and Development Operations Manager, you'll be part of our valued team at HCRG Care Group. You will feel valued as a Learning and Development Operations Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including: £48,000 - £50,000 with group pension Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential: Degree in Business, Operations Management, or a related field. Valid driving license and access to a vehicle. Proven experience in an Operations Manager or similar role in learning and development. Recent leadership experience, including managing remote teams. Strong leadership, coaching, and team development skills. Experience in setting objectives, managing performance, and budgeting. Experience in policy development and continuous improvement. Strong problem-solving, critical thinking, and analytical skills. Excellent communication and stakeholder management abilities. Proficiency in Microsoft Office, Excel, and Learning Management Systems (LMS). Desirable: Project Management or Coaching Qualification. Experience managing change projects. Knowledge of health and social care workforce training and development. Please see the attached job description for a full person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Technical Infrastructure Program Manager, Data Center Capacity Planning AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Capacity Planning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers, Supply Chain teams, Business Development Managers, Product Managers) in planning programs and will collaborate with our partners to deliver these efficiently. You will help establish Amazon Web Services as the key cloud technology provider across the region and help our customers leverage our Data Center capacity for their success. Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact? Come, build the future with us. Key job responsibilities Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning drive programs to identify, execute and manage supply/capacity at our Data Centers in the APAC region. This role requires effective engagement with multiple AWS internal partners (Build TIPMs, Engineering teams, Supply Chain teams, Business Development Managers, etc) to co-deliver planning programs. The TIPM engages with partners to drive the right outcomes to balance customer requirements with site risks. Lastly, TIPMs are required to effectively convey accurate information across all aspects of program communication with audiences therefore requires excellent written and verbal skills. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with business intelligence and data visualization and reporting tools (e.g. Tableau) - Basic to intermediate knowledge of SQL, Visual Basic or other programming languages PREFERRED QUALIFICATIONS - Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis - 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling - Experience with varying scenarios of infrastructure builds - Experience in analyzing data to drive data-driven decisions Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
Technical Infrastructure Program Manager, Data Center Capacity Planning AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Capacity Planning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers, Supply Chain teams, Business Development Managers, Product Managers) in planning programs and will collaborate with our partners to deliver these efficiently. You will help establish Amazon Web Services as the key cloud technology provider across the region and help our customers leverage our Data Center capacity for their success. Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact? Come, build the future with us. Key job responsibilities Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning drive programs to identify, execute and manage supply/capacity at our Data Centers in the APAC region. This role requires effective engagement with multiple AWS internal partners (Build TIPMs, Engineering teams, Supply Chain teams, Business Development Managers, etc) to co-deliver planning programs. The TIPM engages with partners to drive the right outcomes to balance customer requirements with site risks. Lastly, TIPMs are required to effectively convey accurate information across all aspects of program communication with audiences therefore requires excellent written and verbal skills. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with business intelligence and data visualization and reporting tools (e.g. Tableau) - Basic to intermediate knowledge of SQL, Visual Basic or other programming languages PREFERRED QUALIFICATIONS - Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis - 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling - Experience with varying scenarios of infrastructure builds - Experience in analyzing data to drive data-driven decisions Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
Apr 30, 2025
Full time
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 30, 2025
Full time
Join us as an SRE Lead - Messaging at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an SRE Lead - Messaging you should have experience with: Messaging/Streaming products - Kafka, IBM MQ, IBM IIB/ACE DevOps tools - Ansible, Chef, Kubernetes, GitLab, Jenkins SRE logging & Monitoring Tools - ELK stack, Grafana, Prometheus, Open Telemetry Programming languages: Java, Python Establishing SLOs and SLIs, and ensure the adherence with promoting the culture of SRE practices to continuously measure, improve & respond to incidents for conducting post-mortems to prevent future issues. Other highly valued skills include: Developing and enforcing SRE best practices and principles. Collaborating with the development teams to build scalable and resilient systems. Aligning cross functional teams on priorities and deliverables. Driving automation to enhance operational efficiency You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Title : Head of Cloud-Managed Services Location : UK-Remote, Fully Flexible (Travel to company/customer sites as needed) Salary: Up to £90k basic + 10% bonus + benefits Overview : Leverage extensive cloud technical expertise to lead and grow our Cloud-Managed Services practice. You'll operate as a technical authority and strategic leader, driving delivery excellence across a diverse customer portfolio. Working closely with internal teams and stakeholders, you'll ensure best practices in service delivery, help shape future offerings, and support the overall cloud strategy. You'll play a key role in mentoring, guiding delivery teams, and enabling capability development, ensuring services align with customer needs and market expectations. This includes supporting the Consulting Services Director in ensuring Managed Services runs smoothly and at high quality standards. Key Responsibilities: Act as technical lead and SME across delivery and pre-sales for Cloud Managed Services. Own service delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support financial objectives related to Managed Services projects. Define and evolve Managed Services propositions, delivery collateral, and internal IP. Maintain knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of industry trends, client challenges, and competitive landscape. Excellent communicator with the ability to influence internally and externally. Comfortable managing both on-site and virtual teams across multiple projects. Strategic thinker with hands-on technical credibility and experience. Skills & Expertise: Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable experience in cloud technologies and transformation programs. Strong understanding of cloud migration methodologies and service operations. Relevant vendor certifications (eg, Microsoft Azure, AWS). Line management experience and a track record of developing high-performing teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 30, 2025
Full time
Job Title : Head of Cloud-Managed Services Location : UK-Remote, Fully Flexible (Travel to company/customer sites as needed) Salary: Up to £90k basic + 10% bonus + benefits Overview : Leverage extensive cloud technical expertise to lead and grow our Cloud-Managed Services practice. You'll operate as a technical authority and strategic leader, driving delivery excellence across a diverse customer portfolio. Working closely with internal teams and stakeholders, you'll ensure best practices in service delivery, help shape future offerings, and support the overall cloud strategy. You'll play a key role in mentoring, guiding delivery teams, and enabling capability development, ensuring services align with customer needs and market expectations. This includes supporting the Consulting Services Director in ensuring Managed Services runs smoothly and at high quality standards. Key Responsibilities: Act as technical lead and SME across delivery and pre-sales for Cloud Managed Services. Own service delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support financial objectives related to Managed Services projects. Define and evolve Managed Services propositions, delivery collateral, and internal IP. Maintain knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of industry trends, client challenges, and competitive landscape. Excellent communicator with the ability to influence internally and externally. Comfortable managing both on-site and virtual teams across multiple projects. Strategic thinker with hands-on technical credibility and experience. Skills & Expertise: Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable experience in cloud technologies and transformation programs. Strong understanding of cloud migration methodologies and service operations. Relevant vendor certifications (eg, Microsoft Azure, AWS). Line management experience and a track record of developing high-performing teams. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Facilities Manager will be responsible for all fulfillment center operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services. This role will be based out of Mumbai, India. Responsibilities: Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.) Responsible for equipment maintenance (Trolleys, Conveyors, work stations, Labeling Machines, PLC control systems, electrical systems etc.) leading a team of 3rd party technicians Develop and apply Preventive Maintenance Routines on equipment. Develop and implement vendor AMCs with appropriate service levels for equipment Follow up required material purchasing with the Procurement Team Develop and implement a spare part identification and maintaining stock levels Provide feedback and analysis on equipment performance and availability Manage day to day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work with his team Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. Define goals, priorities, organized staff planning, staff training to ensure service levels. Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site. Responsible for building housekeeping to keep the site within 5S standards Support the Engineering team for installation of new equipment BASIC QUALIFICATIONS BE/ Btec in Electrical/ Electronics/ Controls & Instrumentation Significant impactful experience in a similar role ideally in a fast-paced industrial, logistics, production or manufacturing environment Diploma holder (Engineer preferred) Results oriented approach with good analytical, team leadership and organizational skills Ability to work under pressure in a cross functional organization Ability to work with minimal supervision Electrical and Mechanical Background, Experience in HVAC installation, Sprinkler, general building equipment Experience of Subcontractor management to ensure quality of work Experience in troubleshooting installation, fault finding, and repairs Ability to read technical drawings and manuals Previous experience in a supervisory role managing people Computer skills (MS Office-required, CMMS, AUTOCAD - preferred etc.) PREFERRED QUALIFICATIONS BE/ Btec in Electrical/ Electronics/ Controls & Instrumentation with Strong experience managing qualified technicians and 3rd party service providers in facilities management - Familiarity with technical aspects of mechanical, electrical, civil, and control systems maintenance Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Facilities Manager will be responsible for all fulfillment center operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services. This role will be based out of Mumbai, India. Responsibilities: Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.) Responsible for equipment maintenance (Trolleys, Conveyors, work stations, Labeling Machines, PLC control systems, electrical systems etc.) leading a team of 3rd party technicians Develop and apply Preventive Maintenance Routines on equipment. Develop and implement vendor AMCs with appropriate service levels for equipment Follow up required material purchasing with the Procurement Team Develop and implement a spare part identification and maintaining stock levels Provide feedback and analysis on equipment performance and availability Manage day to day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work with his team Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. Define goals, priorities, organized staff planning, staff training to ensure service levels. Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site. Responsible for building housekeeping to keep the site within 5S standards Support the Engineering team for installation of new equipment BASIC QUALIFICATIONS BE/ Btec in Electrical/ Electronics/ Controls & Instrumentation Significant impactful experience in a similar role ideally in a fast-paced industrial, logistics, production or manufacturing environment Diploma holder (Engineer preferred) Results oriented approach with good analytical, team leadership and organizational skills Ability to work under pressure in a cross functional organization Ability to work with minimal supervision Electrical and Mechanical Background, Experience in HVAC installation, Sprinkler, general building equipment Experience of Subcontractor management to ensure quality of work Experience in troubleshooting installation, fault finding, and repairs Ability to read technical drawings and manuals Previous experience in a supervisory role managing people Computer skills (MS Office-required, CMMS, AUTOCAD - preferred etc.) PREFERRED QUALIFICATIONS BE/ Btec in Electrical/ Electronics/ Controls & Instrumentation with Strong experience managing qualified technicians and 3rd party service providers in facilities management - Familiarity with technical aspects of mechanical, electrical, civil, and control systems maintenance Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The Capacity Engineer Staff is a seasoned experienced professional with a full understanding of data management, design and design drawings for installations within a diverse scope. Collaborates with others to maintain data consistency and integrity. Responsibilities Space Planning & Design Creates various Cage-Cabinet design options that respond to customer requirements, Equinix Requirements and physical site constraints. Prepares notional Cage-Cabinet layouts, area calculations and diagrams for each individual data center. Maximizes space utilization to develop the best design solution for the data center and the customer. Acts as a mentor to more junior members. Engineering Utilizes knowledge of electrical/mechanical infrastructure to attribute complex Cage-Cabinet designs against data center infrastructure. Participates in high-density review cases, seeking opinions of SMEs or local sites where required. Performs validation and updating of data center infrastructure data within capacity systems. Identifies issues or constraints in infrastructure capacity and prepares notional solutions for review by management. Acts as a mentor to more junior members. Problem Solving Solves various complex, cross-functional issues that span multiple groups. Uses skills to identify and understand underlying issues. Understands when and to whom to escalate, but tries to solve problems first. Data & Drawing Management Works with site operations to address discrepancies with documentation of facility infrastructure and installation of customer cages. Ensures that AutoCAD drawings and capacity systems correctly represent existing status of the data center. Identifies and makes corrections as necessary. Identifies and leads the investigation of data issues without support. Produces drawings and space plans for use by Sales, Site Operation and other teams. Creates spatial layouts of each customer cage for reviews and installations. Prepares drawings and inventory which may be reviewed by manager. Creates numbering plans for new sites and prepares drawings files used to track assignments. Compiles as-built underground utility drawings as required. Collaboration Collaborates with various teams to identify any power/cooling issues that affect space capacity. Answers inventory-related questions from cross-functional departments. Engages and gathers input from appropriate stakeholders to reach the right solution for the company and the customer. Coordinates with various departments for the monthly reporting of capacity trends, availability and accuracy of records for the site. Capacity Feasibility & Optimization Works with Capacity and/or site engineers to identify power and cooling limitations and discuss potential modifications. Acts as the first point of contact for the CFR process to ensure that space is being assigned efficiently. Qualifications Proven years experience preferred. Bachelor's preferred. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Apr 30, 2025
Full time
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The Capacity Engineer Staff is a seasoned experienced professional with a full understanding of data management, design and design drawings for installations within a diverse scope. Collaborates with others to maintain data consistency and integrity. Responsibilities Space Planning & Design Creates various Cage-Cabinet design options that respond to customer requirements, Equinix Requirements and physical site constraints. Prepares notional Cage-Cabinet layouts, area calculations and diagrams for each individual data center. Maximizes space utilization to develop the best design solution for the data center and the customer. Acts as a mentor to more junior members. Engineering Utilizes knowledge of electrical/mechanical infrastructure to attribute complex Cage-Cabinet designs against data center infrastructure. Participates in high-density review cases, seeking opinions of SMEs or local sites where required. Performs validation and updating of data center infrastructure data within capacity systems. Identifies issues or constraints in infrastructure capacity and prepares notional solutions for review by management. Acts as a mentor to more junior members. Problem Solving Solves various complex, cross-functional issues that span multiple groups. Uses skills to identify and understand underlying issues. Understands when and to whom to escalate, but tries to solve problems first. Data & Drawing Management Works with site operations to address discrepancies with documentation of facility infrastructure and installation of customer cages. Ensures that AutoCAD drawings and capacity systems correctly represent existing status of the data center. Identifies and makes corrections as necessary. Identifies and leads the investigation of data issues without support. Produces drawings and space plans for use by Sales, Site Operation and other teams. Creates spatial layouts of each customer cage for reviews and installations. Prepares drawings and inventory which may be reviewed by manager. Creates numbering plans for new sites and prepares drawings files used to track assignments. Compiles as-built underground utility drawings as required. Collaboration Collaborates with various teams to identify any power/cooling issues that affect space capacity. Answers inventory-related questions from cross-functional departments. Engages and gathers input from appropriate stakeholders to reach the right solution for the company and the customer. Coordinates with various departments for the monthly reporting of capacity trends, availability and accuracy of records for the site. Capacity Feasibility & Optimization Works with Capacity and/or site engineers to identify power and cooling limitations and discuss potential modifications. Acts as the first point of contact for the CFR process to ensure that space is being assigned efficiently. Qualifications Proven years experience preferred. Bachelor's preferred. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. The Travel & Expense Manager's role is to manage all aspects of the travel and expense program at Marex, including being the main contact for policy, platform, process, commercial relationships and reporting. Responsibilities: Expense Management - Manage the employee expense platform, ensuring compliance with company policies and expense guidelines. - Coordinate with Finance and Accounting teams to reconcile travel expenses, billable travel, process reimbursements, and maintain accurate records. - Review and report on T&E metrics and analytics as required. Policy Compliance & Operations Management - Responsibility for the company's travel and expenses policy and facilitating suitable compliance to the policy and guidelines. - Monitor, track and report on travel policy compliance. - Identify and present opportunities for cost savings, regularly review and propose enhancements to the travel policy and implement regional processes, routines and metrics to improve traveller compliance. - Act as the single point of contact for all entities management queries and NAVAN platform/policy changes. Travel Management - Train and educate traveller on the Marex travel policy and drive adoption of the Navan online booking tool for increased spend visibility, control, and traveller safety. - Be the owner of the business travel insurance policy: support employees with their business insurance related queries. - Work with the Navan CSM to ensure useful guidelines are readily available for Marex employees to navigate the online booking system & mobile app. - Provide excellent customer service to solve employees' problems during the travel in real time. - Coordinate with other internal teams for system access, maintenance and product upgrades, respond to employees problems and questions by researching solutions, troubleshoot day-to-day issues (e.g. online tool issues, missing tickets, visa problems, general policy questions). Supplier & Risk Management - Work closely with Marex global security and threat team to monitor and mitigate travel risks by staying informed about travel advisories, security concerns, and potential disruptions that may impact Marex travellers. - Extract and provide this team with Traveller Location Reports in the event of natural or other disaster. - Support with management of travel to high-risk countries. - Advise travelers on travel documents, business travel insurance and visa requirements. Supplier Management - Work on strategic approaches to Hotel, Air and Car Rental management, negotiations, and support development of preferred supplier program. - Manage all operational aspects of the travel program in the region ensuring all travel corporate agreements are implemented. - Enable services provision in a cost-effective and timely manner to meet business needs, and ensuring rates are accurate and accessible. Data Analysis and Reporting - Analyse and interpret travel data and expenses to identify trends, opportunities for improvement, and cost-saving strategies. - Present spend and savings reports to management to support budget control, forecasting and decision-making. - Continuously seek ways to optimize the travel program, support in negotiations, improve efficiency, and promote sustainable travel practices to optimize CO2 consumption in Business Travels. - Support with reporting/finance queries by specific entities/travellers/managers. - Assist with support in obtaining outstanding refunds/escalations. Skills and Experience: • A collaborative team player, approachable, self-efficient and influences a positive work environment. • Demonstrates curiosity. • Resilient in a challenging, fast-paced environment. • Experience with process improvement methodologies for optimizing travel and expense processes. • Good communication skills and able to work with diverse and multi-cultural personnel. • Ability to take a high level of responsibility in a fast pace and high-volume environment. • Excels at building relationships, networking and influencing others. • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. • Proven experience in travel management, expense administration, or related roles. • Computer skills: Prior experience with the NAVAN T&E platform is preferred. • Strong understanding of travel industry trends, technologies, and best practices. • Excellent organizational skills and ability to multi-task and work both independently and as a team player. • Strong verbal and written communication skills. • Superior computer skills with proficiency with Microsoft Office (Power Point, Word, Outlook, and Excel) and Adobe Acrobat. • Problem solving skills with a zest for taking on new tasks. • Ability to understand complex situations and collaborate to find unique solutions. • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Apr 30, 2025
Full time
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. The Travel & Expense Manager's role is to manage all aspects of the travel and expense program at Marex, including being the main contact for policy, platform, process, commercial relationships and reporting. Responsibilities: Expense Management - Manage the employee expense platform, ensuring compliance with company policies and expense guidelines. - Coordinate with Finance and Accounting teams to reconcile travel expenses, billable travel, process reimbursements, and maintain accurate records. - Review and report on T&E metrics and analytics as required. Policy Compliance & Operations Management - Responsibility for the company's travel and expenses policy and facilitating suitable compliance to the policy and guidelines. - Monitor, track and report on travel policy compliance. - Identify and present opportunities for cost savings, regularly review and propose enhancements to the travel policy and implement regional processes, routines and metrics to improve traveller compliance. - Act as the single point of contact for all entities management queries and NAVAN platform/policy changes. Travel Management - Train and educate traveller on the Marex travel policy and drive adoption of the Navan online booking tool for increased spend visibility, control, and traveller safety. - Be the owner of the business travel insurance policy: support employees with their business insurance related queries. - Work with the Navan CSM to ensure useful guidelines are readily available for Marex employees to navigate the online booking system & mobile app. - Provide excellent customer service to solve employees' problems during the travel in real time. - Coordinate with other internal teams for system access, maintenance and product upgrades, respond to employees problems and questions by researching solutions, troubleshoot day-to-day issues (e.g. online tool issues, missing tickets, visa problems, general policy questions). Supplier & Risk Management - Work closely with Marex global security and threat team to monitor and mitigate travel risks by staying informed about travel advisories, security concerns, and potential disruptions that may impact Marex travellers. - Extract and provide this team with Traveller Location Reports in the event of natural or other disaster. - Support with management of travel to high-risk countries. - Advise travelers on travel documents, business travel insurance and visa requirements. Supplier Management - Work on strategic approaches to Hotel, Air and Car Rental management, negotiations, and support development of preferred supplier program. - Manage all operational aspects of the travel program in the region ensuring all travel corporate agreements are implemented. - Enable services provision in a cost-effective and timely manner to meet business needs, and ensuring rates are accurate and accessible. Data Analysis and Reporting - Analyse and interpret travel data and expenses to identify trends, opportunities for improvement, and cost-saving strategies. - Present spend and savings reports to management to support budget control, forecasting and decision-making. - Continuously seek ways to optimize the travel program, support in negotiations, improve efficiency, and promote sustainable travel practices to optimize CO2 consumption in Business Travels. - Support with reporting/finance queries by specific entities/travellers/managers. - Assist with support in obtaining outstanding refunds/escalations. Skills and Experience: • A collaborative team player, approachable, self-efficient and influences a positive work environment. • Demonstrates curiosity. • Resilient in a challenging, fast-paced environment. • Experience with process improvement methodologies for optimizing travel and expense processes. • Good communication skills and able to work with diverse and multi-cultural personnel. • Ability to take a high level of responsibility in a fast pace and high-volume environment. • Excels at building relationships, networking and influencing others. • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. • Proven experience in travel management, expense administration, or related roles. • Computer skills: Prior experience with the NAVAN T&E platform is preferred. • Strong understanding of travel industry trends, technologies, and best practices. • Excellent organizational skills and ability to multi-task and work both independently and as a team player. • Strong verbal and written communication skills. • Superior computer skills with proficiency with Microsoft Office (Power Point, Word, Outlook, and Excel) and Adobe Acrobat. • Problem solving skills with a zest for taking on new tasks. • Ability to understand complex situations and collaborate to find unique solutions. • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
About Comply365 Comply365 is a leading provider of Operational Content Management, Safety Management, and Training Management in the highly regulated industries of Aviation, Defense, and Rail. We provide a powerful combination of expertise and products underpinned by unified best practices, empowering airlines, rail, and defense organizations with the most comprehensive product portfolio to elevate operational excellence, and transform safety management and training, with closer integration of data across these domains. Comply365 ensures our customers' teams and assets are always geared for peak operational performance and unlocks unparalleled financial and operational gains through more streamlined, robust, and agile operations. Our culture truly sets us apart at Comply365. In addition to our unwavering dedication to our customers and products that we offer, we are, first and foremost, a diverse team of driven, energetic, and passionate individuals who work together to make a direct impact on the future of our company. We have built, and continue to build a world-class, dynamic, and people-first culture. We believe in celebrating one another's achievements, open communication, and transparent leadership. About the Position The DevOps Engineer role reports to the SRE Lead, working as part of a small team providing and maintaining the development tools (CI/CD tool chain), providing DevOps excellence and best practice advice to the wider business and development teams, and delivering business initiatives in this space. This will be a hybrid role after a successful few weeks of induction at the Bristol Office. There will be a need to visit the office, with notice on a regular basis, and you should be willing to attend when required by your line manager. Responsibilities: Working as part of a team to evaluate, plan, integrate, and manage technical solutions in Cloud (AWS and On-Prem). Strong experience is required in deploying and managing environments, a background in automation, with expertise in the following: Essential skills: Comfort with collaboration, open communication and reaching across functional borders. Excellent troubleshooting skills. Strong verbal and written communication skills and the ability to work with a wide variety of individuals. Eligible for SC Clearance (lived in the UK for 5 years or more). Essential technical skills: Source control management (GIT) High degree of Python/Go competence. Scripting in YAML, JSON, Bash and occasional PowerShell. Server administration (Redhat and Debian based Linux). Experience with: AWS Cloud technologies and infrastructure, including its automation through infrastructure-as-code. Working with the Ansible config management tool (or similar if capability can be demonstrated). Working with virtualisation technologies (VMware preferred). CI/CD Pipeline Deployments with Jenkins Experience of monitoring systems (Datadog, Grafana etc). Experience of Docker/containerisation. Optional/Desired: Experience of Kubernetes and Amazon EKS. Experience deploying and configuring web applications in multiple environments (Apache Tomcat). Database administration (we work with MySQL and MongoDB with occasional Oracle and Microsoft SQL). Knowledge of Java/Node is beneficial. Testing of Infrastructure as Code. Knowledge of Crossplane. Comply365 operates a 24/7 on call rota and there may be an expectation that the successful candidate will be required to assist in this rota. The remuneration for this is calculated separately from salary (additional). Why come aboard? We can't promise you a bar in far Bombay, but we have a range of benefits including considerations for healthcare, private medical insurance, 27 days holiday rising with length of service, buy/sell up to 3 days holiday, work life balance, and many more! For more information on our full range of benefits, please visit our website Comply365_Benefits_UK.pdf .
Apr 30, 2025
Full time
About Comply365 Comply365 is a leading provider of Operational Content Management, Safety Management, and Training Management in the highly regulated industries of Aviation, Defense, and Rail. We provide a powerful combination of expertise and products underpinned by unified best practices, empowering airlines, rail, and defense organizations with the most comprehensive product portfolio to elevate operational excellence, and transform safety management and training, with closer integration of data across these domains. Comply365 ensures our customers' teams and assets are always geared for peak operational performance and unlocks unparalleled financial and operational gains through more streamlined, robust, and agile operations. Our culture truly sets us apart at Comply365. In addition to our unwavering dedication to our customers and products that we offer, we are, first and foremost, a diverse team of driven, energetic, and passionate individuals who work together to make a direct impact on the future of our company. We have built, and continue to build a world-class, dynamic, and people-first culture. We believe in celebrating one another's achievements, open communication, and transparent leadership. About the Position The DevOps Engineer role reports to the SRE Lead, working as part of a small team providing and maintaining the development tools (CI/CD tool chain), providing DevOps excellence and best practice advice to the wider business and development teams, and delivering business initiatives in this space. This will be a hybrid role after a successful few weeks of induction at the Bristol Office. There will be a need to visit the office, with notice on a regular basis, and you should be willing to attend when required by your line manager. Responsibilities: Working as part of a team to evaluate, plan, integrate, and manage technical solutions in Cloud (AWS and On-Prem). Strong experience is required in deploying and managing environments, a background in automation, with expertise in the following: Essential skills: Comfort with collaboration, open communication and reaching across functional borders. Excellent troubleshooting skills. Strong verbal and written communication skills and the ability to work with a wide variety of individuals. Eligible for SC Clearance (lived in the UK for 5 years or more). Essential technical skills: Source control management (GIT) High degree of Python/Go competence. Scripting in YAML, JSON, Bash and occasional PowerShell. Server administration (Redhat and Debian based Linux). Experience with: AWS Cloud technologies and infrastructure, including its automation through infrastructure-as-code. Working with the Ansible config management tool (or similar if capability can be demonstrated). Working with virtualisation technologies (VMware preferred). CI/CD Pipeline Deployments with Jenkins Experience of monitoring systems (Datadog, Grafana etc). Experience of Docker/containerisation. Optional/Desired: Experience of Kubernetes and Amazon EKS. Experience deploying and configuring web applications in multiple environments (Apache Tomcat). Database administration (we work with MySQL and MongoDB with occasional Oracle and Microsoft SQL). Knowledge of Java/Node is beneficial. Testing of Infrastructure as Code. Knowledge of Crossplane. Comply365 operates a 24/7 on call rota and there may be an expectation that the successful candidate will be required to assist in this rota. The remuneration for this is calculated separately from salary (additional). Why come aboard? We can't promise you a bar in far Bombay, but we have a range of benefits including considerations for healthcare, private medical insurance, 27 days holiday rising with length of service, buy/sell up to 3 days holiday, work life balance, and many more! For more information on our full range of benefits, please visit our website Comply365_Benefits_UK.pdf .
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We at Amazon Data Services India Private Limited ('ADSIPL'), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand. The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazon's vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively. Key job responsibilities Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost. As ID Network Technician key responsibilities will include following: Monitoring the queue for new requests, changes or projects; plan and implement assigned project as per defined processes and standards. Estimate project requirements in terms of time, cost and resources. Follow change management guidelines during the execution of projects; work with vendors as needed for the projects and monitor their work; collaborate with cross functional teams including network TPM and engineers; remain updated about the new technologies, processes and designs; follow safety and security standards. Troubleshoot network or physical component issues as needed during deployment. Communicate with stakeholders and share regular updates. TCP/IP networking knowledge. Broad understanding of infrastructure technologies. Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR. Experience with cabling infrastructure best practices and methodologies. Familiarity with common networking terms. Manage work and priorities through ticketing system and workflow. Collaborate with various stakeholders to remove project obstacles. Up to 20% travel may be required. Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Complete customer requests via trouble ticketing system. Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware. Substantial background in large-scale datacenter network implementations and support of physical layer of network infrastructure. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 1. 7-10yrs experience in delivering network projects. 2. Deliver simple, sustainable and repeatable solutions and processes. 3. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products. 1. Excellent analytical skills. 2. Project management skills, Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus. 3. Familiarity with major Internet routing protocols, BGP, OSPF. 4. Ethernet and IP networking knowledge and experience in the application of IP protocols. 5. Experience working in virtualized enterprise-networking environments. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Apr 30, 2025
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We at Amazon Data Services India Private Limited ('ADSIPL'), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand. The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazon's vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively. Key job responsibilities Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost. As ID Network Technician key responsibilities will include following: Monitoring the queue for new requests, changes or projects; plan and implement assigned project as per defined processes and standards. Estimate project requirements in terms of time, cost and resources. Follow change management guidelines during the execution of projects; work with vendors as needed for the projects and monitor their work; collaborate with cross functional teams including network TPM and engineers; remain updated about the new technologies, processes and designs; follow safety and security standards. Troubleshoot network or physical component issues as needed during deployment. Communicate with stakeholders and share regular updates. TCP/IP networking knowledge. Broad understanding of infrastructure technologies. Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR. Experience with cabling infrastructure best practices and methodologies. Familiarity with common networking terms. Manage work and priorities through ticketing system and workflow. Collaborate with various stakeholders to remove project obstacles. Up to 20% travel may be required. Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. Complete customer requests via trouble ticketing system. Participate in the installation, migration, basic configuration and rollout of new or upgraded hardware. Substantial background in large-scale datacenter network implementations and support of physical layer of network infrastructure. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 1. 7-10yrs experience in delivering network projects. 2. Deliver simple, sustainable and repeatable solutions and processes. 3. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products. 1. Excellent analytical skills. 2. Project management skills, Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus. 3. Familiarity with major Internet routing protocols, BGP, OSPF. 4. Ethernet and IP networking knowledge and experience in the application of IP protocols. 5. Experience working in virtualized enterprise-networking environments. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Business Development Director Location: We are flexible on location as this is a hybrid role that can be based from home; however, regular travel will be required for meetings to both our and our client's offices. Salary: Competitive Contract Type: Permanent Working Hours: 40 hours per week, Monday-Friday What you'll do: At Ground Control, we are on a mission to transform outdoor spaces through sustainable solutions. We work across many sectors and help our clients with large-scale vegetation management programmes across the UK. We are looking for a dynamic and business development-focused Business Development Director to drive excellence in client relationships, strategic growth, and operational performance of our arb, de-vegetation, and environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance and efficiency. Reporting on key performance metrics to senior leadership, ensuring continuous improvement. What we're looking for: This is a great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural salesperson as well as a successful relationship-builder, confident in liaising with executive stakeholders and negotiating contracts. In addition, you will need: Strong commercial acumen, with the ability to drive revenue growth and improve margins. Data-driven mindset, using insights to inform decision-making and strategic planning. Adaptability & resilience, thriving in a fast-paced, client-facing environment. Experience in negotiation, project management, or innovation-driven service delivery. Background in a field-based role with a deep understanding of contract mobilisation and service operations. Why join us: Career Development Focus: We're committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job-specific accreditations, and higher education opportunities. Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base. Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued. Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including: 23 days holiday, increasing with length of service + bank holidays Yearly bonus scheme & Share options Robust pension scheme Medigold employee support, Free Flu Jabs, Online private GP Service Free or subsidised national gym memberships Employee Recognition Scheme 2 personal choice volunteering days Ground Control Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland. We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, and electric vehicle charging point installation to more than 50,000 commercial properties across the UK. If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team. Equal Opportunities Statement At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
Apr 30, 2025
Full time
Business Development Director Location: We are flexible on location as this is a hybrid role that can be based from home; however, regular travel will be required for meetings to both our and our client's offices. Salary: Competitive Contract Type: Permanent Working Hours: 40 hours per week, Monday-Friday What you'll do: At Ground Control, we are on a mission to transform outdoor spaces through sustainable solutions. We work across many sectors and help our clients with large-scale vegetation management programmes across the UK. We are looking for a dynamic and business development-focused Business Development Director to drive excellence in client relationships, strategic growth, and operational performance of our arb, de-vegetation, and environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance and efficiency. Reporting on key performance metrics to senior leadership, ensuring continuous improvement. What we're looking for: This is a great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural salesperson as well as a successful relationship-builder, confident in liaising with executive stakeholders and negotiating contracts. In addition, you will need: Strong commercial acumen, with the ability to drive revenue growth and improve margins. Data-driven mindset, using insights to inform decision-making and strategic planning. Adaptability & resilience, thriving in a fast-paced, client-facing environment. Experience in negotiation, project management, or innovation-driven service delivery. Background in a field-based role with a deep understanding of contract mobilisation and service operations. Why join us: Career Development Focus: We're committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job-specific accreditations, and higher education opportunities. Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base. Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued. Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including: 23 days holiday, increasing with length of service + bank holidays Yearly bonus scheme & Share options Robust pension scheme Medigold employee support, Free Flu Jabs, Online private GP Service Free or subsidised national gym memberships Employee Recognition Scheme 2 personal choice volunteering days Ground Control Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland. We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, and electric vehicle charging point installation to more than 50,000 commercial properties across the UK. If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team. Equal Opportunities Statement At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
Birmingham, ENG, GB, B5 4US Croydon, ENG, GB, CR9 6HD Area of Expertise: Operations Unit: Allianz Partners Employing Entity: AWP Assistance UK Ltd Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 57619 Non-Executive Customer Claims Manager- Travel Department - Travel Claims Work Model: Office/Hybrid Location- Centre City House, Hill Street, Birmingham, B5 4US, United Kingdom About us Join us. Let's care for tomorrow. We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 22,000 employees across 78 countries. Join Our Team: Lead and Inspire in Travel Claims Are you a dynamic leader with a passion for driving performance and delivering exceptional customer service? We're looking for a dedicated Claims Manager to lead our Travel Claims department at Allianz Partners. In this role, you'll play a key part in shaping the future of our service delivery while ensuring that we consistently meet and exceed our clients' performance targets and KPIs. This role reports directly to the Head of Travel Claims. What You'll Do: Lead & Inspire: Take charge of managing and developing a high-performing team, fostering a culture of collaboration and excellence. Your leadership will drive the team to deliver outstanding customer experiences every time. Leading & Coaching: Manage, mentor, and support Team Managers to achieve operational excellence and meet performance targets. Strategic Claims Management: Ensure claims processes align with business objectives, delivering on SLAs and KPIs whilst managing claims costs for our company and its Business Partners. Schedule and lead monthly performance and departmental meetings, fostering open feedback and collaboration. Ensure all meetings have clear agendas and minutes, allowing your team to contribute proactively. Motivation & Development: Drive a high-performance culture by coaching and developing Team Managers, maintaining up-to-date training records, and identifying areas for improvement. Create and implement Personal Development Plans (PDPs) to support career growth and skill enhancement. Drive Results: Ensure that your team meets and exceeds business objectives by focusing on quality, efficiency, and continuous improvement in all claims activities. Create a High-Performance Culture: Develop an environment where employees are motivated to engage with one another, work together, and align with Allianz Partners' Vision and Mission to deliver exceptional outcomes. Ensure optimal resource allocation to maintain performance and meet KPIs. Strategically plan team overtime, utilizing the budget effectively and fairly. Problem-Solving & Support: Provide expert guidance on complex claims, ensuring swift resolution. Take ownership of escalated Business Partner claims, working towards timely and fair resolutions. Deliver objective reports when required and escalate significant issues to senior management. What We Offer: Work-Life Balance: We understand that flexibility matters. You'll work 35 hours per week with a hybrid working arrangement (60% from home, 40% in the office) requiring you to be in the office 3 days per week to help you achieve the perfect balance between your professional and personal life. Collaborative Environment: You'll be part of a team that thrives on support, collaboration, and achieving shared goals. Career Growth: Join a global leader and develop your career within an organization that is committed to your personal and professional growth. We have an experienced Travel Claims team and you will be part of the Claims Operational Leadership Team who will develop you as a Leader and provide future opportunities for you to work towards. Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications Investments for the future: Access to pension/ savings plans/ Allianz products Shared success: Company share purchasing plan Support for what matters: Mental health and wellbeing program and so much more! Additional Information: On-Call Requirement: Due to the nature of the role, there may be occasions when you'll need to be on call, so flexibility is key. Ready to Make an Impact? If you're a results-driven leader with a commitment to customer-centric service, we'd love to hear from you! Help us continue to deliver exceptional experiences for our clients and customers-apply today and take the next step in your career at Allianz Partners! About You We're looking for a dynamic and results-driven leader with the following qualities: Strong Communication skills: Confident in engaging with clients, customers, and suppliers. Tech-Savvy: Proficient in MS Word & Excel. Regulatory Awareness: Understanding of FCA guidelines. Resilient & Adaptable: Thrives under pressure in a fast-paced environment. Leadership Excellence: Ability to lead large claims teams and drive performance. Strategic Thinker: Able to balance short-term priorities with long-term goals. Experienced Professional: A seasoned Claims Manager with a track record of success. Join us and be a driving force in shaping a high-performing, customer-focused claims team! Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Apr 30, 2025
Full time
Birmingham, ENG, GB, B5 4US Croydon, ENG, GB, CR9 6HD Area of Expertise: Operations Unit: Allianz Partners Employing Entity: AWP Assistance UK Ltd Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 57619 Non-Executive Customer Claims Manager- Travel Department - Travel Claims Work Model: Office/Hybrid Location- Centre City House, Hill Street, Birmingham, B5 4US, United Kingdom About us Join us. Let's care for tomorrow. We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 22,000 employees across 78 countries. Join Our Team: Lead and Inspire in Travel Claims Are you a dynamic leader with a passion for driving performance and delivering exceptional customer service? We're looking for a dedicated Claims Manager to lead our Travel Claims department at Allianz Partners. In this role, you'll play a key part in shaping the future of our service delivery while ensuring that we consistently meet and exceed our clients' performance targets and KPIs. This role reports directly to the Head of Travel Claims. What You'll Do: Lead & Inspire: Take charge of managing and developing a high-performing team, fostering a culture of collaboration and excellence. Your leadership will drive the team to deliver outstanding customer experiences every time. Leading & Coaching: Manage, mentor, and support Team Managers to achieve operational excellence and meet performance targets. Strategic Claims Management: Ensure claims processes align with business objectives, delivering on SLAs and KPIs whilst managing claims costs for our company and its Business Partners. Schedule and lead monthly performance and departmental meetings, fostering open feedback and collaboration. Ensure all meetings have clear agendas and minutes, allowing your team to contribute proactively. Motivation & Development: Drive a high-performance culture by coaching and developing Team Managers, maintaining up-to-date training records, and identifying areas for improvement. Create and implement Personal Development Plans (PDPs) to support career growth and skill enhancement. Drive Results: Ensure that your team meets and exceeds business objectives by focusing on quality, efficiency, and continuous improvement in all claims activities. Create a High-Performance Culture: Develop an environment where employees are motivated to engage with one another, work together, and align with Allianz Partners' Vision and Mission to deliver exceptional outcomes. Ensure optimal resource allocation to maintain performance and meet KPIs. Strategically plan team overtime, utilizing the budget effectively and fairly. Problem-Solving & Support: Provide expert guidance on complex claims, ensuring swift resolution. Take ownership of escalated Business Partner claims, working towards timely and fair resolutions. Deliver objective reports when required and escalate significant issues to senior management. What We Offer: Work-Life Balance: We understand that flexibility matters. You'll work 35 hours per week with a hybrid working arrangement (60% from home, 40% in the office) requiring you to be in the office 3 days per week to help you achieve the perfect balance between your professional and personal life. Collaborative Environment: You'll be part of a team that thrives on support, collaboration, and achieving shared goals. Career Growth: Join a global leader and develop your career within an organization that is committed to your personal and professional growth. We have an experienced Travel Claims team and you will be part of the Claims Operational Leadership Team who will develop you as a Leader and provide future opportunities for you to work towards. Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications Investments for the future: Access to pension/ savings plans/ Allianz products Shared success: Company share purchasing plan Support for what matters: Mental health and wellbeing program and so much more! Additional Information: On-Call Requirement: Due to the nature of the role, there may be occasions when you'll need to be on call, so flexibility is key. Ready to Make an Impact? If you're a results-driven leader with a commitment to customer-centric service, we'd love to hear from you! Help us continue to deliver exceptional experiences for our clients and customers-apply today and take the next step in your career at Allianz Partners! About You We're looking for a dynamic and results-driven leader with the following qualities: Strong Communication skills: Confident in engaging with clients, customers, and suppliers. Tech-Savvy: Proficient in MS Word & Excel. Regulatory Awareness: Understanding of FCA guidelines. Resilient & Adaptable: Thrives under pressure in a fast-paced environment. Leadership Excellence: Ability to lead large claims teams and drive performance. Strategic Thinker: Able to balance short-term priorities with long-term goals. Experienced Professional: A seasoned Claims Manager with a track record of success. Join us and be a driving force in shaping a high-performing, customer-focused claims team! Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Description HVAC Service Manager Beantown Home Services is in search of an experienced HVAC Service Manager to join our team! The HVAC Service Manager is responsible for overseeing the HVAC technicians and the daily operations of the HVAC Service and Maintenance departments. Their duties include recruiting and training HVAC technicians, as well as providing supervision and guidance to the technicians to ensure quality work is being put out in the field. Supervisory Responsibilities: Recruits, interviews, hires, and trains new staff in the department. Oversees the daily workflow of the department. Provides constructive and timely performance evaluations. Handles discipline and termination in accordance with company policy. Duties/Responsibilities: Provides HVAC technicians with help and support throughout the workday. Maintains constant contact with technicians/being available via phone to ensure employees can get in contact when assistance is needed. Delivers prompt and professional solutions to any issues that arise while technicians are out in the field. Works to help technicians meet goals and expectations to ensure superior customer satisfaction. Hires, trains, and manages HVAC technicians to ensure they meet company expectations. Suggests and implements improvements and changes to better help the technicians while in the field and help the workday run more seamlessly. Maintains strong records of parts and works with CSR team to get all part replacements scheduled. Holds weekly team meetings with HVAC technicians. Continues technician training and education to keep them up to date on any new equipment changes, policies, and procedures. Performs other related duties as assigned. Required Skills/Abilities: Vast knowledge of HVAC equipment and servicing such equipment. Strong communication skills. Ability to handle stressful situations and work under pressure. Excellent leadership and management skills. Strong decision-making abilities. Detail-oriented and ability to multitask. Strong time management skills. Ability to work after hours, weekends and/or holidays as needed. Education and Experience: High School diploma or GED Vocational, training, or apprenticeship of HVAC program 5+ years HVAC Management related experience; or equivalent combination of education and experience. Current EPA certification. Valid driver's license. Benefits: Medical, Dental and Vision Insurance Generous vacation and sick time package Bonus Potential
Apr 30, 2025
Full time
Description HVAC Service Manager Beantown Home Services is in search of an experienced HVAC Service Manager to join our team! The HVAC Service Manager is responsible for overseeing the HVAC technicians and the daily operations of the HVAC Service and Maintenance departments. Their duties include recruiting and training HVAC technicians, as well as providing supervision and guidance to the technicians to ensure quality work is being put out in the field. Supervisory Responsibilities: Recruits, interviews, hires, and trains new staff in the department. Oversees the daily workflow of the department. Provides constructive and timely performance evaluations. Handles discipline and termination in accordance with company policy. Duties/Responsibilities: Provides HVAC technicians with help and support throughout the workday. Maintains constant contact with technicians/being available via phone to ensure employees can get in contact when assistance is needed. Delivers prompt and professional solutions to any issues that arise while technicians are out in the field. Works to help technicians meet goals and expectations to ensure superior customer satisfaction. Hires, trains, and manages HVAC technicians to ensure they meet company expectations. Suggests and implements improvements and changes to better help the technicians while in the field and help the workday run more seamlessly. Maintains strong records of parts and works with CSR team to get all part replacements scheduled. Holds weekly team meetings with HVAC technicians. Continues technician training and education to keep them up to date on any new equipment changes, policies, and procedures. Performs other related duties as assigned. Required Skills/Abilities: Vast knowledge of HVAC equipment and servicing such equipment. Strong communication skills. Ability to handle stressful situations and work under pressure. Excellent leadership and management skills. Strong decision-making abilities. Detail-oriented and ability to multitask. Strong time management skills. Ability to work after hours, weekends and/or holidays as needed. Education and Experience: High School diploma or GED Vocational, training, or apprenticeship of HVAC program 5+ years HVAC Management related experience; or equivalent combination of education and experience. Current EPA certification. Valid driver's license. Benefits: Medical, Dental and Vision Insurance Generous vacation and sick time package Bonus Potential
We are seeking a highly motivated Assistant Branch Sales & Operations Manager to join the team at our branch in Newhaven.You will assist the Branch Manager in leading a team, driving sales, managing inventory, and ensuring exceptional customer service. Benefits include: Basic Salary from £29,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales bonuses available. Monthly and Yearly Promotional incentives. Responsibilities: Assist in leading and managing the day-to-day operations of the branch, ensuring smooth and efficient functioning. Help to develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Ensure compliance with company policies, procedures, and health and safety regulations. Requirements: Proven experience within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Apr 30, 2025
Full time
We are seeking a highly motivated Assistant Branch Sales & Operations Manager to join the team at our branch in Newhaven.You will assist the Branch Manager in leading a team, driving sales, managing inventory, and ensuring exceptional customer service. Benefits include: Basic Salary from £29,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales bonuses available. Monthly and Yearly Promotional incentives. Responsibilities: Assist in leading and managing the day-to-day operations of the branch, ensuring smooth and efficient functioning. Help to develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Ensure compliance with company policies, procedures, and health and safety regulations. Requirements: Proven experience within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
