Business Development Managers, Would you like to work a 5-day week? Enjoy a competitive financial and benefits package, a great opportunity with a company car and fuel card? The Recruitment Solution have a great opportunity for a B2B Business Development Manager to enhance our clients' busy automotive parts distribution business based in the Warrington area. This is a sales role, and you will be securing and maintaining existing clients. Prospecting new potential customers and qualifying leads, making outbound calls to follow up on leads, negotiating sales contracts, booking appointments to visit customers. Parts B2B Requirements: • Either have proven experience in a similar or relatable Sales / Business Development role, ideally gained within a B2B environment or experience gained in a proactive sales environment such as telesales. • Confident communication skills, with an outgoing personality and an eagerness to succeed in a dynamic and progressive business development culture • Results driven with enthusiasm to exceed targets • Excellent computer skills, with the ability to manipulate data on Excel spreadsheets • Strong numeracy and literacy skills • Very organised with attention to detail Parts B2B Benefits: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website To find out more or to apply for this vacancy you can call the office on (phone number removed), email (url removed) or call Daniel Walton directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Parts Sales Development Manager, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 25, 2025
Full time
Business Development Managers, Would you like to work a 5-day week? Enjoy a competitive financial and benefits package, a great opportunity with a company car and fuel card? The Recruitment Solution have a great opportunity for a B2B Business Development Manager to enhance our clients' busy automotive parts distribution business based in the Warrington area. This is a sales role, and you will be securing and maintaining existing clients. Prospecting new potential customers and qualifying leads, making outbound calls to follow up on leads, negotiating sales contracts, booking appointments to visit customers. Parts B2B Requirements: • Either have proven experience in a similar or relatable Sales / Business Development role, ideally gained within a B2B environment or experience gained in a proactive sales environment such as telesales. • Confident communication skills, with an outgoing personality and an eagerness to succeed in a dynamic and progressive business development culture • Results driven with enthusiasm to exceed targets • Excellent computer skills, with the ability to manipulate data on Excel spreadsheets • Strong numeracy and literacy skills • Very organised with attention to detail Parts B2B Benefits: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website To find out more or to apply for this vacancy you can call the office on (phone number removed), email (url removed) or call Daniel Walton directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Parts Sales Development Manager, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Director, Cloud Strategist - Energy & Utilities About the job you're considering Capgemini UK is seeking an exceptional leader to join as Director, Cloud Strategist - Energy Transition & Utilities (ET&U). In this senior role, you will lead the strategic direction and growth of cloud within our ET&U market unit across the UK. Working as part of the Cloud Center of excellence, you will work closely with our sector leaders to drive the orchestration and close of large cloud deals within the relevant market sectors. These deals will span multiple technology domains including Cloud strategy & operating model transformation, Industry cloud solutions, Application modernisation, Platform Engineering, Data & AI and Datacenter exit. Orchestrating deals, solutions and capabilities from across the Capgemini group and our partners, this role requires a C-Suite influencer with proven experience of delivering proactive deal shaping, pitch and negotiation at CxO level. The individual will also be adept at responding to RFx tenders from regulated industry clients. This role fuses experience of the Energy Transition and Utilities sectors with strong expertise in transformation enabled by cloud technologies. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role The KPI's for the role are: Sales Bookings, Industry Solution Go to market, Deal Shaping & closure, Client C-Suite engagement and High level Solution Proposition Quality. Grow the cloud business in the Energy & Utilities sectors in line with UK ambition set out in the 3 Year Plan. Initiate, develop and lead large cloud driven transformational strategic deals covering the range of Capgemini's portfolio, industries and clients for the relevant sectors. Understand client's business requirements and develop propositions to support those goals working with Industry and Account teams. Build CxO level relationships with clients, partners, and advisors in the market. Develop business and relationships across all parts of Capgemini to develop opportunities and bring the very best of the Group to clients in order to win cloud-based deals. Develop value-based, industry relevant cloud sales propositions, competitive strategies, with clear pricing & financial strategies. Your skills and experience A strong understanding of the Energy & Utilities industry, including a clear understanding of modern business and technology transformation as well as associated market shifts. Ability to build influential relationships to shape and close opportunities. Solid experience in a Solution Sales, PreSales or Technical sales role within the relevant sectors. Strong techno-functional background and understanding of relevant modern and transformational technology solution architectures. Proven experience of closing significant deals and winning business with the desired level of profitability within the relevant sectors. Knowledge and experience of handling RFPs, ITTs and advisor-led processes. Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation, asset heavy industry, Operational technology and Cloud technology solutions. Demonstrable experience of navigating large matrixed System Integrator or Consulting type organizations. Skills Proven ability to work with executive level internal and external stakeholders to ensure alignment around complex opportunities. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Strong knowledge of Cloud Service Provider(s) as well as successful partner joint solution development and go to market techniques. Demonstrated ability to develop and deliver compelling technical demonstrations and presentations. Strong problem-solving skills, with the ability to understand and address complex technical challenges. Ability to work independently as well as collaboratively in a team environment in an influencing role. What does 'Get The Future You Want ' mean for you? Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. Impactful Experiences You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Apr 25, 2025
Full time
Director, Cloud Strategist - Energy & Utilities About the job you're considering Capgemini UK is seeking an exceptional leader to join as Director, Cloud Strategist - Energy Transition & Utilities (ET&U). In this senior role, you will lead the strategic direction and growth of cloud within our ET&U market unit across the UK. Working as part of the Cloud Center of excellence, you will work closely with our sector leaders to drive the orchestration and close of large cloud deals within the relevant market sectors. These deals will span multiple technology domains including Cloud strategy & operating model transformation, Industry cloud solutions, Application modernisation, Platform Engineering, Data & AI and Datacenter exit. Orchestrating deals, solutions and capabilities from across the Capgemini group and our partners, this role requires a C-Suite influencer with proven experience of delivering proactive deal shaping, pitch and negotiation at CxO level. The individual will also be adept at responding to RFx tenders from regulated industry clients. This role fuses experience of the Energy Transition and Utilities sectors with strong expertise in transformation enabled by cloud technologies. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role The KPI's for the role are: Sales Bookings, Industry Solution Go to market, Deal Shaping & closure, Client C-Suite engagement and High level Solution Proposition Quality. Grow the cloud business in the Energy & Utilities sectors in line with UK ambition set out in the 3 Year Plan. Initiate, develop and lead large cloud driven transformational strategic deals covering the range of Capgemini's portfolio, industries and clients for the relevant sectors. Understand client's business requirements and develop propositions to support those goals working with Industry and Account teams. Build CxO level relationships with clients, partners, and advisors in the market. Develop business and relationships across all parts of Capgemini to develop opportunities and bring the very best of the Group to clients in order to win cloud-based deals. Develop value-based, industry relevant cloud sales propositions, competitive strategies, with clear pricing & financial strategies. Your skills and experience A strong understanding of the Energy & Utilities industry, including a clear understanding of modern business and technology transformation as well as associated market shifts. Ability to build influential relationships to shape and close opportunities. Solid experience in a Solution Sales, PreSales or Technical sales role within the relevant sectors. Strong techno-functional background and understanding of relevant modern and transformational technology solution architectures. Proven experience of closing significant deals and winning business with the desired level of profitability within the relevant sectors. Knowledge and experience of handling RFPs, ITTs and advisor-led processes. Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation, asset heavy industry, Operational technology and Cloud technology solutions. Demonstrable experience of navigating large matrixed System Integrator or Consulting type organizations. Skills Proven ability to work with executive level internal and external stakeholders to ensure alignment around complex opportunities. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. Strong knowledge of Cloud Service Provider(s) as well as successful partner joint solution development and go to market techniques. Demonstrated ability to develop and deliver compelling technical demonstrations and presentations. Strong problem-solving skills, with the ability to understand and address complex technical challenges. Ability to work independently as well as collaboratively in a team environment in an influencing role. What does 'Get The Future You Want ' mean for you? Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. Impactful Experiences You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Monday to Friday, plus overtime 40 hours per week, Permanent position I m currently working with and on behalf of my client to secure an experienced Parts Advisor for their operationp in the Warwickshire region The company are part of a global brand which are at the forefront of the manufacture and maintenance of a wide range of specialist and bespoke commercial vehicles. They are part of a family run global group who have been in operation for over 100 years and have operations in every corner of the world so it gives you an indication of how well organised and how successful they have been and they strive to deliver exceptional customer services to all their customers, both externally and internally (this includes the investment and additional training as and when required for their employees) The role: Day shift Monday to Friday e are looking for an experienced Parts Advisor/ Executive who can demonstrate a thorough understanding of working within a busy workshop supplying not only the Technicians with the Parts they need but also with walk-in customers requiring parts for their vehicles. You can expect to be situated in a positive and vibrant working environment where your efforts will be rewarded. A skills shortage can be trained by way of upskilling. What cannot be trained however is the right attitude and the desire to give your clients a first-class service. The type of work you can expect to be carrying out includes (but is not limited to) Identification of parts on the computer system for busy workshop Answering of calls to retail customers to identify parts General warehouse roles bin checks and putting stock away. Requirements: Experience of working in a Parts environment. Have an understanding of workshop practices. Full UK driving licence Commercial Vehicle experience So, what are you waiting for. Get in touch for further details and start that next journey on your career, we re just a click away, apply with your CV. Parts Advisor Location: Down End and surrounding. Monday to Friday, plus overtime Permanent position Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK. If you are actively looking for a new job, but are not a Technician by trade, we are still eager to hear from you and we ll assist you in finding the next step in your career Parts Advisor , Parts Controller ,"Parts Supervisor , Partsman , Parts Executive Parts Department , Parts Manager OR Parts Controller , Trade Parts , TPS, Truck Spares
Apr 25, 2025
Full time
Monday to Friday, plus overtime 40 hours per week, Permanent position I m currently working with and on behalf of my client to secure an experienced Parts Advisor for their operationp in the Warwickshire region The company are part of a global brand which are at the forefront of the manufacture and maintenance of a wide range of specialist and bespoke commercial vehicles. They are part of a family run global group who have been in operation for over 100 years and have operations in every corner of the world so it gives you an indication of how well organised and how successful they have been and they strive to deliver exceptional customer services to all their customers, both externally and internally (this includes the investment and additional training as and when required for their employees) The role: Day shift Monday to Friday e are looking for an experienced Parts Advisor/ Executive who can demonstrate a thorough understanding of working within a busy workshop supplying not only the Technicians with the Parts they need but also with walk-in customers requiring parts for their vehicles. You can expect to be situated in a positive and vibrant working environment where your efforts will be rewarded. A skills shortage can be trained by way of upskilling. What cannot be trained however is the right attitude and the desire to give your clients a first-class service. The type of work you can expect to be carrying out includes (but is not limited to) Identification of parts on the computer system for busy workshop Answering of calls to retail customers to identify parts General warehouse roles bin checks and putting stock away. Requirements: Experience of working in a Parts environment. Have an understanding of workshop practices. Full UK driving licence Commercial Vehicle experience So, what are you waiting for. Get in touch for further details and start that next journey on your career, we re just a click away, apply with your CV. Parts Advisor Location: Down End and surrounding. Monday to Friday, plus overtime Permanent position Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK. If you are actively looking for a new job, but are not a Technician by trade, we are still eager to hear from you and we ll assist you in finding the next step in your career Parts Advisor , Parts Controller ,"Parts Supervisor , Partsman , Parts Executive Parts Department , Parts Manager OR Parts Controller , Trade Parts , TPS, Truck Spares
Senior Parts Advisor Permanent Full-Time - Monday to Friday, 8.00am to 6.00pm. Flexibility within the role is essential to meet the needs of the business so hours could be 7.00am to 5.00pm with an hour unpaid lunch. Every third Saturday 8.00am to 12noon. Salary Dependent on Experience Poole We are currently assisting our client in recruiting a Senior Parts Advisor to join their team in Poole. You will have an interest in and knowledge of the automotive sector. Duties: Dealing with a busy workshop for orders of parts. Sourcing and ensuring the control and procurement of parts. Involvement in stock control and stock taking. Issuing PPE equipment to staff. Resolving invoice queries. Sorting returns to suppliers. Chasing for credits. Involvement in waste disposal. Purchasing of tools and equipment for the workshop (including consumables). Promoting the company in a positive way to enhance parts sales and growth opportunities. About you: You will have previous experience. You will be pro-active and take pride in what you do. You will have excellent communication skills. You will have a willingness to learn. You will be engaged with training. Ideally, you will have an interest in pursuing a career within the automotive industry. Additional Information: Company uniform provided. 28 days of holiday including bank holidays - this will increase with time served. NEST Pension scheme. Cycle to Work Scheme. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
Apr 25, 2025
Full time
Senior Parts Advisor Permanent Full-Time - Monday to Friday, 8.00am to 6.00pm. Flexibility within the role is essential to meet the needs of the business so hours could be 7.00am to 5.00pm with an hour unpaid lunch. Every third Saturday 8.00am to 12noon. Salary Dependent on Experience Poole We are currently assisting our client in recruiting a Senior Parts Advisor to join their team in Poole. You will have an interest in and knowledge of the automotive sector. Duties: Dealing with a busy workshop for orders of parts. Sourcing and ensuring the control and procurement of parts. Involvement in stock control and stock taking. Issuing PPE equipment to staff. Resolving invoice queries. Sorting returns to suppliers. Chasing for credits. Involvement in waste disposal. Purchasing of tools and equipment for the workshop (including consumables). Promoting the company in a positive way to enhance parts sales and growth opportunities. About you: You will have previous experience. You will be pro-active and take pride in what you do. You will have excellent communication skills. You will have a willingness to learn. You will be engaged with training. Ideally, you will have an interest in pursuing a career within the automotive industry. Additional Information: Company uniform provided. 28 days of holiday including bank holidays - this will increase with time served. NEST Pension scheme. Cycle to Work Scheme. By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Chester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 25, 2025
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Chester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Join our Growing Complex Infrastructure Advisory Practice Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. We've experienced significant success in the complex infrastructure sector over the last two years, positioning Programme Advisory as one of the fastest-growing parts of our organisation. With bold plans for even faster growth in the coming years, we are looking to expand our team with talented and passionate professionals. Our Programme Advisory team works with some of the largest and most complex infrastructure programmes in the UK, supporting sectors such as Nuclear, Aviation, Defence, Water, Transportation, Power, and Renewables. We're currently embedded in major UK programmes, including Hinkley Point C, Sizewell C, High Speed 2, Xlinks, and Thames Water. Our clients face increasing pressure to drive productivity, improve performance, and reduce costs. We help them create the structures, processes, technology, and behaviours needed to turn their vision of a more streamlined operation into reality. We pride ourselves on our collaborative approach, empowering our clients with trusted partnerships to solve complex challenges and ensure they are well-positioned for future success. Your Purpose: Are you someone who: Thrives in a fast-paced, dynamic environment and is driven to make a real impact? Is passionate about contributing to transformational change across major infrastructure sectors? Enjoys solving complex challenges and delivering innovative solutions? Is motivated by working within multidisciplinary teams across different client environments? If you answered "yes" to these questions, this role could be an excellent fit for you! This is a unique opportunity to work alongside some of the most experienced teams in the global AtkinsRéalis business, across a wide variety of programmes. You will play a pivotal role in helping us achieve our committed growth objectives while also developing your career and advancing your personal growth journey. We are seeking enthusiastic individuals to support our three core capability pillars: Technical Leadership: Acting as subject matter experts, providing expert advice and insight to clients across infrastructure sectors. Operational Leadership: Supporting the development and growth of future AtkinsRéalis teams, prioritising welfare, talent retention and professional development. Win Work Leadership: Advocating our capabilities to clients, helping to expand our portfolio and secure new projects. What You Can Bring: Programme Lifecycle: You will contribute across the full programme lifecycle, supervising the mobilisation and delivery of major transformational projects and PMOs. Process Mapping: Develop and document best practices, processes, and guidance for programme teams and PMOs, such as creating PMO Handbooks and similar resources. Strategic Advisory: Provide strategic advice on business transformations, organisational design, portfolio management, and improving programme efficiencies to deliver greater performance. Stakeholder Management: Leading commissions & build strong relationships with key stakeholders, tailoring communications to specific audiences and facilitating effective workshops (in-person, virtual, or hybrid). Reasoning skills: Apply your strong analytical thinking to collect, organise, and investigate significant amounts of data, ensuring the accurate delivery of insights and recommendations. Proactive Approach: Take initiative in delivering high-quality advice and solutions in dynamic, complex, and often ambiguous environments. Driving Change: Lead change initiatives, driving tangible results in fast-evolving environments. Technical Excellence: Leverage your area of expertise to deliver exceptional service to our clients, ensuring that both clients and internal teams benefit from your technical knowledge and insights. Business Development: Use your client management skills to enhance AtkinsRéalis brand position and build deep connections with current and future clients. Leadership: Contribute to the ongoing success of our practice by working with junior members of the team on their professional development and programme advisory skillset. Professional Certifications: Ideally, you will hold or be working towards certifications such as APM PMQ/PPQ/ChPP, MoP, MSP, or PRINCE2, or similar qualifications. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Apr 25, 2025
Full time
Join our Growing Complex Infrastructure Advisory Practice Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. We've experienced significant success in the complex infrastructure sector over the last two years, positioning Programme Advisory as one of the fastest-growing parts of our organisation. With bold plans for even faster growth in the coming years, we are looking to expand our team with talented and passionate professionals. Our Programme Advisory team works with some of the largest and most complex infrastructure programmes in the UK, supporting sectors such as Nuclear, Aviation, Defence, Water, Transportation, Power, and Renewables. We're currently embedded in major UK programmes, including Hinkley Point C, Sizewell C, High Speed 2, Xlinks, and Thames Water. Our clients face increasing pressure to drive productivity, improve performance, and reduce costs. We help them create the structures, processes, technology, and behaviours needed to turn their vision of a more streamlined operation into reality. We pride ourselves on our collaborative approach, empowering our clients with trusted partnerships to solve complex challenges and ensure they are well-positioned for future success. Your Purpose: Are you someone who: Thrives in a fast-paced, dynamic environment and is driven to make a real impact? Is passionate about contributing to transformational change across major infrastructure sectors? Enjoys solving complex challenges and delivering innovative solutions? Is motivated by working within multidisciplinary teams across different client environments? If you answered "yes" to these questions, this role could be an excellent fit for you! This is a unique opportunity to work alongside some of the most experienced teams in the global AtkinsRéalis business, across a wide variety of programmes. You will play a pivotal role in helping us achieve our committed growth objectives while also developing your career and advancing your personal growth journey. We are seeking enthusiastic individuals to support our three core capability pillars: Technical Leadership: Acting as subject matter experts, providing expert advice and insight to clients across infrastructure sectors. Operational Leadership: Supporting the development and growth of future AtkinsRéalis teams, prioritising welfare, talent retention and professional development. Win Work Leadership: Advocating our capabilities to clients, helping to expand our portfolio and secure new projects. What You Can Bring: Programme Lifecycle: You will contribute across the full programme lifecycle, supervising the mobilisation and delivery of major transformational projects and PMOs. Process Mapping: Develop and document best practices, processes, and guidance for programme teams and PMOs, such as creating PMO Handbooks and similar resources. Strategic Advisory: Provide strategic advice on business transformations, organisational design, portfolio management, and improving programme efficiencies to deliver greater performance. Stakeholder Management: Leading commissions & build strong relationships with key stakeholders, tailoring communications to specific audiences and facilitating effective workshops (in-person, virtual, or hybrid). Reasoning skills: Apply your strong analytical thinking to collect, organise, and investigate significant amounts of data, ensuring the accurate delivery of insights and recommendations. Proactive Approach: Take initiative in delivering high-quality advice and solutions in dynamic, complex, and often ambiguous environments. Driving Change: Lead change initiatives, driving tangible results in fast-evolving environments. Technical Excellence: Leverage your area of expertise to deliver exceptional service to our clients, ensuring that both clients and internal teams benefit from your technical knowledge and insights. Business Development: Use your client management skills to enhance AtkinsRéalis brand position and build deep connections with current and future clients. Leadership: Contribute to the ongoing success of our practice by working with junior members of the team on their professional development and programme advisory skillset. Professional Certifications: Ideally, you will hold or be working towards certifications such as APM PMQ/PPQ/ChPP, MoP, MSP, or PRINCE2, or similar qualifications. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Senior Service Advisor Basic £30k, OTE £45k Harlow Monday to Friday 8am to 5.30pm, 1 in4 Saturdays 8am to 12.30pm Permanent/Full Time Are you an experienced main dealer Service Advisor looking for a step up? Our client, a Motor Trade main dealer group in the Harlow area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in the motor trade working as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Senior Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Apr 25, 2025
Full time
Senior Service Advisor Basic £30k, OTE £45k Harlow Monday to Friday 8am to 5.30pm, 1 in4 Saturdays 8am to 12.30pm Permanent/Full Time Are you an experienced main dealer Service Advisor looking for a step up? Our client, a Motor Trade main dealer group in the Harlow area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more please contact us today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in the motor trade working as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. For further details on this Senior Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Join a fast-growing and innovative nature-tech business UK, remote team with regular meet-ups Full-time or 4 days per week About Verna Verna builds software to help people manage land in the best way for the environment - enhancing biodiversity and drawing down carbon, whilst making sustainable returns. We have built the market-leading software for Biodiversity Net Gain, England's revolutionary new approach to data-driven nature recovery which is spreading across the world. Verna has recently finalised a multi-million-pound fundraise, to help accelerate the growth of the company - and the impact we can have - over the coming years. Role We are looking for a Customer Success Manager to lead Verna's relationships with our customers. This role involves introducing best-in-class processes, systems and practices for customer success, and supporting a strong link between customers and other parts of the business (e.g. including the product development team) This is an important role in a fast-growing and innovative business, that is increasingly regarded as a leader in nature-tech. Your compensation will include share options, enabling you to share in the company's success. The successful candidate will work directly with the Co-CEOs, Rafi Cohen and Matthew Brown. We currently operate as a remote team, with London office bases available including through our place on the Geovation accelerator programme. The whole team meets in person every 4-6 weeks. The co-founders spend roughly one day per week in London together, and this role will be welcome to join those days and to be office-based for as many days per week as desired. Like ecosystems, teams are more vibrant, innovative, and resilient when they are more diverse. We welcome applications from everyone. Responsibilities This role is ultimately focused on driving positive outcomes for the business, and therefore for nature recovery. These will include generating renewals, referrals, and feedback to inform product development. Some key activities to achieve this will include: Forecasting and tracking key account metrics, including reporting on account statuses. Serving as the lead point of contact for all customer account matters. Building and maintaining strong, lasting customer relationships. Developing trusted advisor relationships with customer stakeholders. Assisting with challenging customer requests or issue escalations as needed. About you We care much more about the person you are, and how you think and approach things, vs a list of qualifications and buzzwords. Even if you can't say 'yes' to all of the points below, but are smart, self-motivated and passionate about this role, then get in touch! Customer success experience within B2B SaaS: Deep knowledge of exceptional customer success practices and a track record of implementing them. Self-starter: Ability to drive improvements and actions forward in a start-up environment. Team player: Work well as part of a team, proactively collaborating with colleagues, including domain experts e.g. Director of Ecology. Curious and detail-oriented: Excited by the opportunity to analyse account management data and to become very knowledgeable about nature and biodiversity. Excellent stakeholder management and communication skills: Able to communicate effectively with customers and colleagues. How to apply For an informal chat about this opportunity : Please email with the subject line "Customer Success Manager - Application", and including: Your CV. A short covering note ( A short answer ( What does Verna need to do to provide a great customer success function for public sector customers? We will consider applications and interview candidates on a rolling basis, until the role is filled.
Apr 25, 2025
Full time
Join a fast-growing and innovative nature-tech business UK, remote team with regular meet-ups Full-time or 4 days per week About Verna Verna builds software to help people manage land in the best way for the environment - enhancing biodiversity and drawing down carbon, whilst making sustainable returns. We have built the market-leading software for Biodiversity Net Gain, England's revolutionary new approach to data-driven nature recovery which is spreading across the world. Verna has recently finalised a multi-million-pound fundraise, to help accelerate the growth of the company - and the impact we can have - over the coming years. Role We are looking for a Customer Success Manager to lead Verna's relationships with our customers. This role involves introducing best-in-class processes, systems and practices for customer success, and supporting a strong link between customers and other parts of the business (e.g. including the product development team) This is an important role in a fast-growing and innovative business, that is increasingly regarded as a leader in nature-tech. Your compensation will include share options, enabling you to share in the company's success. The successful candidate will work directly with the Co-CEOs, Rafi Cohen and Matthew Brown. We currently operate as a remote team, with London office bases available including through our place on the Geovation accelerator programme. The whole team meets in person every 4-6 weeks. The co-founders spend roughly one day per week in London together, and this role will be welcome to join those days and to be office-based for as many days per week as desired. Like ecosystems, teams are more vibrant, innovative, and resilient when they are more diverse. We welcome applications from everyone. Responsibilities This role is ultimately focused on driving positive outcomes for the business, and therefore for nature recovery. These will include generating renewals, referrals, and feedback to inform product development. Some key activities to achieve this will include: Forecasting and tracking key account metrics, including reporting on account statuses. Serving as the lead point of contact for all customer account matters. Building and maintaining strong, lasting customer relationships. Developing trusted advisor relationships with customer stakeholders. Assisting with challenging customer requests or issue escalations as needed. About you We care much more about the person you are, and how you think and approach things, vs a list of qualifications and buzzwords. Even if you can't say 'yes' to all of the points below, but are smart, self-motivated and passionate about this role, then get in touch! Customer success experience within B2B SaaS: Deep knowledge of exceptional customer success practices and a track record of implementing them. Self-starter: Ability to drive improvements and actions forward in a start-up environment. Team player: Work well as part of a team, proactively collaborating with colleagues, including domain experts e.g. Director of Ecology. Curious and detail-oriented: Excited by the opportunity to analyse account management data and to become very knowledgeable about nature and biodiversity. Excellent stakeholder management and communication skills: Able to communicate effectively with customers and colleagues. How to apply For an informal chat about this opportunity : Please email with the subject line "Customer Success Manager - Application", and including: Your CV. A short covering note ( A short answer ( What does Verna need to do to provide a great customer success function for public sector customers? We will consider applications and interview candidates on a rolling basis, until the role is filled.
Head of Customer Service Reference: JAN Expiry date: 23:59, Fri, 7th Feb 2025 Location: Southampton Salary: Competitive Benefits: Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays Company Overview Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. Dimplex is part of the Glen Dimplex Group. We design, develop and deliver innovative heating and ventilation solutions in all sectors in which we operate. Main Purpose of Role The Head of Customer Experience will be expected to deliver an enhanced customer journey for GDHV customers bringing a relentless customer lens to the Commercial division; implement and utilise customer data to understand how improvements can be delivered; and design and lead the implementation of customer experience improvement initiatives across the GDHV customer journey and accelerate the transition to a profitable sales journey in both Pre and Post sale activities. Key Accountabilities Responsibility for the delivery of GDHV UK first- & second-line customer support. Operationally responsible for Customer Experience teams (Contact Centre, Customer Experience Admin & Service Delivery) and deliver ongoing development of a team of managers & team leaders. Implement & ensure enhanced communication to all interested parties, ensuring customer focus and to improve the customer journey. Support the on-going continual improvement by ensuring all reported customer issues are robustly reviewed, minimizing where possible, to reduce warranty costs. Driving exceptional and high-quality customer experience to increase customer satisfaction and loyalty across all customers facing teams from enquiry & opportunity management to in-life customer support and GDHV Brand retention processes. Act as brand owner for customer support functions (Enquiry and Customer Support teams) and with support of marketing develop a brand strategy for GDHV Customer Support & Service Channels. Develop the cost of service/contact Centre projection for New Product Implementation and End of Line processes to ensure Operational Readiness and brand protection. Identify and report on the KPI metrics best to serve our business and customers. Lead the development of the CX strategy, governance (customer and conduct) and reporting dashboards to monitor teams' performance whilst supporting commercial objectives at department or division level with the relevant Head of. Deliver and measure the impact of improvements highlighted within the customer experience/service strategy. Lead the centralization of all Customer Support functions within GDHV to support the 5-year Commercial Strategy utilizing available resource and capacity modelling accountabilities and responsibilities to drive down operational cost and delivering customer satisfaction. Participate and drive decision making and scoping of Customer Support technology initiatives or system selection. Ensure that divisional processes are in place to gather, understand and take action in response to customer feedback through complaints, voice of the customer, social media and customer reviews and own and distribute data to appropriate stakeholders and the DivEx team. Oversee root cause analysis on customer complaints identify the issues causing customer dis-satisfaction. Ensure recommendations for improvements are assigned to business stakeholders and that changes are delivered with the support of the Commercial Quality & Project Managers. Oversee impact analysis on root cause analysis actions and improvements to ensure that expected benefits are realised and where required, additional actions are implemented to reduce reoccurrence of customer dissatisfaction. Deliver and continuously update the GDHV strategy for providing support to vulnerable end users via direct consumer support or partnership agreements in line with customer and partner channel groups. Act as a subject matter expert for Customer Experience and attend relevant sessions to represent customer's needs and ensure the customer is at the heart of decision making. This role will work across the Commercial team function as well as the broader GDHV division. Build and maintain direct senior level relationships within GDHV UK and other Global divisions. Skills, Knowledge and Experience Essential Criteria Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively. Motivational skills and the ability to supervise and lead a team of customer experience advisors. Creative thinker, to be able to develop innovative ideas to improve customer service standards. Ability to work well under pressure. A commitment to continuous improvement both personally and for the team. Proficient in the use of Office 365. Knowledge and experience of implementing new operational systems. Similar duties conducted within a HVAC (or similar industry) company. Formal qualifications in Business Studies or Consumer Studies. Performance management. Problem-solving. Organisational skills. Critical Thinking. Diplomacy. Travel There may be requirement to travel, on occasion, to other parts of the GDHV business both within the UK, Ireland and wider GDHV Division. Glen Dimplex Values At Glen Dimplex we are proud of our Company Values, which are at the centre of all that we do. In addition to role specific skills and experience (outlined above) our colleagues are expected to always strive to: Think Customer. Care About People. Keep It Simple. Acknowledgement This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.
Apr 25, 2025
Full time
Head of Customer Service Reference: JAN Expiry date: 23:59, Fri, 7th Feb 2025 Location: Southampton Salary: Competitive Benefits: Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays Company Overview Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. Dimplex is part of the Glen Dimplex Group. We design, develop and deliver innovative heating and ventilation solutions in all sectors in which we operate. Main Purpose of Role The Head of Customer Experience will be expected to deliver an enhanced customer journey for GDHV customers bringing a relentless customer lens to the Commercial division; implement and utilise customer data to understand how improvements can be delivered; and design and lead the implementation of customer experience improvement initiatives across the GDHV customer journey and accelerate the transition to a profitable sales journey in both Pre and Post sale activities. Key Accountabilities Responsibility for the delivery of GDHV UK first- & second-line customer support. Operationally responsible for Customer Experience teams (Contact Centre, Customer Experience Admin & Service Delivery) and deliver ongoing development of a team of managers & team leaders. Implement & ensure enhanced communication to all interested parties, ensuring customer focus and to improve the customer journey. Support the on-going continual improvement by ensuring all reported customer issues are robustly reviewed, minimizing where possible, to reduce warranty costs. Driving exceptional and high-quality customer experience to increase customer satisfaction and loyalty across all customers facing teams from enquiry & opportunity management to in-life customer support and GDHV Brand retention processes. Act as brand owner for customer support functions (Enquiry and Customer Support teams) and with support of marketing develop a brand strategy for GDHV Customer Support & Service Channels. Develop the cost of service/contact Centre projection for New Product Implementation and End of Line processes to ensure Operational Readiness and brand protection. Identify and report on the KPI metrics best to serve our business and customers. Lead the development of the CX strategy, governance (customer and conduct) and reporting dashboards to monitor teams' performance whilst supporting commercial objectives at department or division level with the relevant Head of. Deliver and measure the impact of improvements highlighted within the customer experience/service strategy. Lead the centralization of all Customer Support functions within GDHV to support the 5-year Commercial Strategy utilizing available resource and capacity modelling accountabilities and responsibilities to drive down operational cost and delivering customer satisfaction. Participate and drive decision making and scoping of Customer Support technology initiatives or system selection. Ensure that divisional processes are in place to gather, understand and take action in response to customer feedback through complaints, voice of the customer, social media and customer reviews and own and distribute data to appropriate stakeholders and the DivEx team. Oversee root cause analysis on customer complaints identify the issues causing customer dis-satisfaction. Ensure recommendations for improvements are assigned to business stakeholders and that changes are delivered with the support of the Commercial Quality & Project Managers. Oversee impact analysis on root cause analysis actions and improvements to ensure that expected benefits are realised and where required, additional actions are implemented to reduce reoccurrence of customer dissatisfaction. Deliver and continuously update the GDHV strategy for providing support to vulnerable end users via direct consumer support or partnership agreements in line with customer and partner channel groups. Act as a subject matter expert for Customer Experience and attend relevant sessions to represent customer's needs and ensure the customer is at the heart of decision making. This role will work across the Commercial team function as well as the broader GDHV division. Build and maintain direct senior level relationships within GDHV UK and other Global divisions. Skills, Knowledge and Experience Essential Criteria Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively. Motivational skills and the ability to supervise and lead a team of customer experience advisors. Creative thinker, to be able to develop innovative ideas to improve customer service standards. Ability to work well under pressure. A commitment to continuous improvement both personally and for the team. Proficient in the use of Office 365. Knowledge and experience of implementing new operational systems. Similar duties conducted within a HVAC (or similar industry) company. Formal qualifications in Business Studies or Consumer Studies. Performance management. Problem-solving. Organisational skills. Critical Thinking. Diplomacy. Travel There may be requirement to travel, on occasion, to other parts of the GDHV business both within the UK, Ireland and wider GDHV Division. Glen Dimplex Values At Glen Dimplex we are proud of our Company Values, which are at the centre of all that we do. In addition to role specific skills and experience (outlined above) our colleagues are expected to always strive to: Think Customer. Care About People. Keep It Simple. Acknowledgement This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.
Vehicle Technicians, Are you looking for an opportunity to work with a LUXURY BRAND, be part of a dealer group that can offer a great basic salary of up to £39,000 plus bonus! PLUS £2000 joining bonus. Continuous support to help you achieve your career goals, ongoing training and fantastic company benefits? Then Look No Further . The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' premier brand, busy state of the art workshop based in the Berkshire area. Great salary and £2000 joining bonus! This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and prestige brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Company benefits include: • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits. • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Their enhanced maternity and paternity ensures that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • Tool Insurance Programme to protect your valuable tools with a comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through the pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. • Preferential service rates - As a member of the team, you'll enjoy access to preferential service rates for your own vehicle • Colleague purchase scheme - Get ready to enjoy exclusive discounts on vehicles from our exceptional range. Vehicle Technician Requirements: • Main Stream Dealership experience is essential and you must have a minimum of 3 years' experience as a Vehicle Technician • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 25, 2025
Full time
Vehicle Technicians, Are you looking for an opportunity to work with a LUXURY BRAND, be part of a dealer group that can offer a great basic salary of up to £39,000 plus bonus! PLUS £2000 joining bonus. Continuous support to help you achieve your career goals, ongoing training and fantastic company benefits? Then Look No Further . The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' premier brand, busy state of the art workshop based in the Berkshire area. Great salary and £2000 joining bonus! This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and prestige brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Company benefits include: • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits. • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Their enhanced maternity and paternity ensures that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • Tool Insurance Programme to protect your valuable tools with a comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through the pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. • Preferential service rates - As a member of the team, you'll enjoy access to preferential service rates for your own vehicle • Colleague purchase scheme - Get ready to enjoy exclusive discounts on vehicles from our exceptional range. Vehicle Technician Requirements: • Main Stream Dealership experience is essential and you must have a minimum of 3 years' experience as a Vehicle Technician • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
My client who is based in Weston Super Mare is looking for a Vehicle Technician We would consider a level 2 or 3 technician. The starting basic pay for this qualification would be 26000 with a 3000 bonus potential. If someone has 2 or more years' experience the starting pay would be 28000 + 3000 A qualified service technician (would need to provide qualifications) would start on 30000 + 3000 Our client reward technicians as they complete more training, so it is in the technicians interest to complete brand training. The role of the Vehicle Technician is to accurately and skilfully undertake the repair and servicing of motor vehicles, working with other departments to facilitate the servicing and repairs, detecting and diagnosing any additional faults for further repair. To ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines, fulfilling all tasks to the customer's complete satisfaction whilst helping retailer to achieve industry-leading standards of process efficiency. Analyse work orders to identify what work has been agreed, seek clarification from the Service Advisor if a work order is not clear or seems incorrect. Evaluate the condition of the vehicle. Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the Warranty Administrator. Perform repair work as directed, within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle. Utilise ELSA correctly to produce the correct service schedules and repair times. Determine which parts and tools will be required for a given repair or service and ensure their availability. Correctly fill in and submit to the Parts Department and then to Service Advisor, in a timely manner, the Authority for Addition Work Sheet (if required). Ensure the security of all inventories and analyse the quality of parts. Test vehicles and provide diagnostic reports to the Workshop Controller and service reception. If further work is required alert the Workshop Controller and follow the necessary steps for making sure the customer is contacted. Observe, recognise and report on vehicle and component serviceability. Ensure vehicles comply with industry safety standards when returned to customer and any faults have been reported and noted on the job card. ensure the correct maintenance of tools, equipment and other materials in accordance with company Ensure all policies and practices are followed adhering to the retail and wholesale standard to build upon the professional reputation of the retailer. Knowledge and Skills Fully customer orientated. Excellent listening and verbal communication skills. Ability to resolve issues and follow through on tasks. Ability to prioritise workload, working methodically and systematically, making sensible decisions and working well under pressure Qualifications City and Guilds Part 3 or equivalent. NVQ Level 3 Motor Vehicle, or equivalent. Experience Previous experience in a similar role. Proven track record in vehicle repair and servicing. Current driving licence. Computer skills, including experience of operating technical vehicle repair software. 42.5hrs per week Up to 36k OTE Company pension, uniform provided, 22 days holiday + BH's + your birthday off if a week day, Staff Loyalty Scheme (5yrs, 10yrs, 15yrs, 20yrs + 25yrs)
Apr 25, 2025
Full time
My client who is based in Weston Super Mare is looking for a Vehicle Technician We would consider a level 2 or 3 technician. The starting basic pay for this qualification would be 26000 with a 3000 bonus potential. If someone has 2 or more years' experience the starting pay would be 28000 + 3000 A qualified service technician (would need to provide qualifications) would start on 30000 + 3000 Our client reward technicians as they complete more training, so it is in the technicians interest to complete brand training. The role of the Vehicle Technician is to accurately and skilfully undertake the repair and servicing of motor vehicles, working with other departments to facilitate the servicing and repairs, detecting and diagnosing any additional faults for further repair. To ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines, fulfilling all tasks to the customer's complete satisfaction whilst helping retailer to achieve industry-leading standards of process efficiency. Analyse work orders to identify what work has been agreed, seek clarification from the Service Advisor if a work order is not clear or seems incorrect. Evaluate the condition of the vehicle. Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the Warranty Administrator. Perform repair work as directed, within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle. Utilise ELSA correctly to produce the correct service schedules and repair times. Determine which parts and tools will be required for a given repair or service and ensure their availability. Correctly fill in and submit to the Parts Department and then to Service Advisor, in a timely manner, the Authority for Addition Work Sheet (if required). Ensure the security of all inventories and analyse the quality of parts. Test vehicles and provide diagnostic reports to the Workshop Controller and service reception. If further work is required alert the Workshop Controller and follow the necessary steps for making sure the customer is contacted. Observe, recognise and report on vehicle and component serviceability. Ensure vehicles comply with industry safety standards when returned to customer and any faults have been reported and noted on the job card. ensure the correct maintenance of tools, equipment and other materials in accordance with company Ensure all policies and practices are followed adhering to the retail and wholesale standard to build upon the professional reputation of the retailer. Knowledge and Skills Fully customer orientated. Excellent listening and verbal communication skills. Ability to resolve issues and follow through on tasks. Ability to prioritise workload, working methodically and systematically, making sensible decisions and working well under pressure Qualifications City and Guilds Part 3 or equivalent. NVQ Level 3 Motor Vehicle, or equivalent. Experience Previous experience in a similar role. Proven track record in vehicle repair and servicing. Current driving licence. Computer skills, including experience of operating technical vehicle repair software. 42.5hrs per week Up to 36k OTE Company pension, uniform provided, 22 days holiday + BH's + your birthday off if a week day, Staff Loyalty Scheme (5yrs, 10yrs, 15yrs, 20yrs + 25yrs)
Car-Park Co-Ordinator - Wimbledon - £15 per hour - Weekly Pay - Flexible Contract Length - Monday - Friday only - Our client, a busy franchised main dealership, in Wimbledon has the requirement for a Car Park Co-Ordinator to take a contract for May. 40 hours guaranteed per week. NO WEEKENDS. Weekly Pay. Further contracts available for the right candidate. Your Duties Meet an greet all customers and suppliers as they arrive on site. Give directions on where best to park for each given department. Move customer cars as required. Ensure customer car parking areas are kept clear. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 40-hour week Referral Scheme Have an experienced recruitment consultant available for you day and night. NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required NVQ Level 2/3 in Light Vehicle Maintenance or equivalent 2 years post apprenticeship experience Franchised dealer experience is desirable. MOT Tester desirable Full UK Driving Licence Own Tools Excellent References Role details for Wimbledon £15 per hour (DOE). Minimum of 40 hours a week. IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.
Apr 25, 2025
Seasonal
Car-Park Co-Ordinator - Wimbledon - £15 per hour - Weekly Pay - Flexible Contract Length - Monday - Friday only - Our client, a busy franchised main dealership, in Wimbledon has the requirement for a Car Park Co-Ordinator to take a contract for May. 40 hours guaranteed per week. NO WEEKENDS. Weekly Pay. Further contracts available for the right candidate. Your Duties Meet an greet all customers and suppliers as they arrive on site. Give directions on where best to park for each given department. Move customer cars as required. Ensure customer car parking areas are kept clear. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 40-hour week Referral Scheme Have an experienced recruitment consultant available for you day and night. NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required NVQ Level 2/3 in Light Vehicle Maintenance or equivalent 2 years post apprenticeship experience Franchised dealer experience is desirable. MOT Tester desirable Full UK Driving Licence Own Tools Excellent References Role details for Wimbledon £15 per hour (DOE). Minimum of 40 hours a week. IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.
Parts Advisor Location: Cambridge Salary: Competitive +Bonus Actio Automotive Recruitment are assisting one of our Cambridge based main dealer clients with their search for a Parts Advisor to join their busy team. Key Responsibilities: Assist customers (trade and retail) and technicians in identifying the required parts and accessories. Provide accurate and timely parts information, including availability, pricing, and delivery times. Process parts orders and ensure they are filled promptly and accurately. Maintain an organized and well-stocked parts inventory. Coordinate with suppliers to order and receive parts and accessories as needed. Handle customer inquiries and resolve any issues related to parts orders. Prepare and process warranty claims and returns. Promote and upsell parts and accessories to customers. Collaborate with the service department to ensure efficient workflow and timely repairs. What We Offer: Competitive salary and bonus structure Ongoing training and professional development opportunities Supportive and collaborative team environment Opportunity for career advancement within a reputable dealership For more information about this exciting position please apply here or contact Actio Automotive Recruitment Actio are a recruitment agency and an equal opportunities employer
Apr 25, 2025
Full time
Parts Advisor Location: Cambridge Salary: Competitive +Bonus Actio Automotive Recruitment are assisting one of our Cambridge based main dealer clients with their search for a Parts Advisor to join their busy team. Key Responsibilities: Assist customers (trade and retail) and technicians in identifying the required parts and accessories. Provide accurate and timely parts information, including availability, pricing, and delivery times. Process parts orders and ensure they are filled promptly and accurately. Maintain an organized and well-stocked parts inventory. Coordinate with suppliers to order and receive parts and accessories as needed. Handle customer inquiries and resolve any issues related to parts orders. Prepare and process warranty claims and returns. Promote and upsell parts and accessories to customers. Collaborate with the service department to ensure efficient workflow and timely repairs. What We Offer: Competitive salary and bonus structure Ongoing training and professional development opportunities Supportive and collaborative team environment Opportunity for career advancement within a reputable dealership For more information about this exciting position please apply here or contact Actio Automotive Recruitment Actio are a recruitment agency and an equal opportunities employer
Experienced Engine/Gearbox Vehicle Technician Job Type: Full-Time (Monday to Friday) Salary: Up to 50,000 Reports To: Workshop Manager / Lead Technician Job Summary: We are seeking a highly skilled and motivated Experienced Engine + Gearbox Vehicle Technician to join our clients team. The successful candidate will be responsible for diagnosing, repairing, and maintaining petrol and/or diesel engine systems in a variety of vehicles - All Brands All Makes and Models. You must possess a deep understanding of engine mechanics, diagnostic tools, and manufacturer-specific technologies, along with a commitment to quality workmanship and customer satisfaction. Key Responsibilities: Diagnose engine-related issues using advanced diagnostic tools and technical documentation. Timing Belts, Timing Chains & Head Gasket replacement. Perform repair and maintenance on internal combustion engines, including cylinder heads, timing systems, fuel systems, turbochargers, and emissions control systems. Conduct engine rebuilds and overhauls when necessary. Carry out routine servicing, including oil changes, spark plug replacement, filter changes, and coolant flushes. Ensure all work is completed in accordance with manufacturer specifications and industry safety standards. Test vehicle systems post-repair to ensure functionality and performance. Communicate technical information and repair strategies with team members and service advisors. Maintain accurate records of services performed and parts used. Keep up-to-date with evolving engine technologies, including hybrid and electric vehicle systems. Mentor junior technicians and provide technical guidance when needed. Requirements: Proven experience as an Engine Technician/Automotive Technician (5+ years preferred). Strong diagnostic and mechanical skills with a focus on engine systems. Certification from a recognized automotive training institution (e.g., NVQ Level 3, City & Guilds, or equivalent). Familiarity with engine management systems and diagnostic software. Ability to read and interpret technical manuals, wiring diagrams, and schematics. Valid driver's license. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Desirable Qualifications: Manufacturer-specific training or certifications Experience with performance tuning, dyno testing, or custom engine + gearbox builds. Knowledge of hybrid and electric propulsion systems. MOT tester certification (if applicable). Benefits: High, Competitive salary and No Bonus to TRY and Hit. Autonomy : Setup your ramp and work and setup the order of your jobs for the day/week. Family Owned Business with Solid History and repeat Customers. Ongoing training and professional development opportunities. Join our team and bring your engine expertise to a place where quality and performance are valued.
Apr 25, 2025
Full time
Experienced Engine/Gearbox Vehicle Technician Job Type: Full-Time (Monday to Friday) Salary: Up to 50,000 Reports To: Workshop Manager / Lead Technician Job Summary: We are seeking a highly skilled and motivated Experienced Engine + Gearbox Vehicle Technician to join our clients team. The successful candidate will be responsible for diagnosing, repairing, and maintaining petrol and/or diesel engine systems in a variety of vehicles - All Brands All Makes and Models. You must possess a deep understanding of engine mechanics, diagnostic tools, and manufacturer-specific technologies, along with a commitment to quality workmanship and customer satisfaction. Key Responsibilities: Diagnose engine-related issues using advanced diagnostic tools and technical documentation. Timing Belts, Timing Chains & Head Gasket replacement. Perform repair and maintenance on internal combustion engines, including cylinder heads, timing systems, fuel systems, turbochargers, and emissions control systems. Conduct engine rebuilds and overhauls when necessary. Carry out routine servicing, including oil changes, spark plug replacement, filter changes, and coolant flushes. Ensure all work is completed in accordance with manufacturer specifications and industry safety standards. Test vehicle systems post-repair to ensure functionality and performance. Communicate technical information and repair strategies with team members and service advisors. Maintain accurate records of services performed and parts used. Keep up-to-date with evolving engine technologies, including hybrid and electric vehicle systems. Mentor junior technicians and provide technical guidance when needed. Requirements: Proven experience as an Engine Technician/Automotive Technician (5+ years preferred). Strong diagnostic and mechanical skills with a focus on engine systems. Certification from a recognized automotive training institution (e.g., NVQ Level 3, City & Guilds, or equivalent). Familiarity with engine management systems and diagnostic software. Ability to read and interpret technical manuals, wiring diagrams, and schematics. Valid driver's license. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Desirable Qualifications: Manufacturer-specific training or certifications Experience with performance tuning, dyno testing, or custom engine + gearbox builds. Knowledge of hybrid and electric propulsion systems. MOT tester certification (if applicable). Benefits: High, Competitive salary and No Bonus to TRY and Hit. Autonomy : Setup your ramp and work and setup the order of your jobs for the day/week. Family Owned Business with Solid History and repeat Customers. Ongoing training and professional development opportunities. Join our team and bring your engine expertise to a place where quality and performance are valued.
Parts Advisor - Northampton - Basic Salary - £28,000 OTE - £34,000 Great Benefits Package - Our client, a busy franchised car dealership in Northampton has the requirement for an experienced Parts Advisor to join their established Aftersales team. Parts Advisor Responsibilities As a Parts Advisor your responsibilities will include: Efficiently source and supply vehicle parts to the workshop and customers Meet agreed departmental targets Deliver an excellent standard of customer care Dealing with customer phone calls and face to face enquires Receiving deliveries of parts into the business Allocating parts accordingly within the storage systems Preparing and providing accurate quotations Communicating relevant promotional offers Ensure that the Parts Department is kept organised, clean and tidy Invoicing and taking payment for parts Experience, Skills & Qualifications Essential Requirements: Minimum of 12 months motor parts experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits: Basic Salary of £28,000 On Target Earnings of £34,000 Great Benefits Package
Apr 25, 2025
Full time
Parts Advisor - Northampton - Basic Salary - £28,000 OTE - £34,000 Great Benefits Package - Our client, a busy franchised car dealership in Northampton has the requirement for an experienced Parts Advisor to join their established Aftersales team. Parts Advisor Responsibilities As a Parts Advisor your responsibilities will include: Efficiently source and supply vehicle parts to the workshop and customers Meet agreed departmental targets Deliver an excellent standard of customer care Dealing with customer phone calls and face to face enquires Receiving deliveries of parts into the business Allocating parts accordingly within the storage systems Preparing and providing accurate quotations Communicating relevant promotional offers Ensure that the Parts Department is kept organised, clean and tidy Invoicing and taking payment for parts Experience, Skills & Qualifications Essential Requirements: Minimum of 12 months motor parts experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Experience Remuneration & Benefits: Basic Salary of £28,000 On Target Earnings of £34,000 Great Benefits Package
Parts Advisors Wanted: Excel with a Leading Team in Hull! Are you a customer-focused individual looking for an exciting Parts Advisor role in Hull ? Join a well-established company and play a vital role in their service! This is a fantastic opportunity for a Parts Advisor in Hull to utilise your communication and organisational skills. You'll be providing essential support to customers and contributing to a positive brand experience. What's in it for you? Competitive salary of up to 30,000. Company pension scheme. Company sick scheme. Generous holiday allowance of 24 days plus bank holidays. Life insurance x 3 salary. Tailored career path with development opportunities. Manufacturer training provided. Employee uniform supplied. Staff discount on showroom items. Free on-site parking. Health and well-being support line. Employer-funded cash plan for healthcare expenses. Your Responsibilities: Provide knowledgeable support to customers in-person, by phone, and via email. Promote and sell parts and service solutions to meet customer needs. Assist in preparing and maintaining merchandise displays. Support marketing campaigns and share ideas for future promotions. Ensure accurate invoicing and efficient parts ordering processes. Keep the parts inventory and storage areas tidy, organised, and well-maintained. Assist in managing goods inwards and maintaining stock levels. Deliver outstanding customer service and represent the brand positively. Drive company vehicles as needed (valid driving licence required). What we're looking for: Strong communication and customer service skills. Organised, with good attention to detail. Basic IT and administration skills. Knowledge of turf equipment or machinery (preferred, but not essential). A positive attitude, professional approach, and willingness to learn. Flexibility to meet seasonal demands and weekend rota requirements. Full valid driving licence (required for some tasks). A desire to work as a Parts Advisor in Hull . If you're a motivated and organised individual seeking a rewarding Parts Advisor role in Hull , apply now! Apply now! Contact Mel Dickinson regarding Job Number (phone number removed) / INDCOMMERICAL Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2025
Full time
Parts Advisors Wanted: Excel with a Leading Team in Hull! Are you a customer-focused individual looking for an exciting Parts Advisor role in Hull ? Join a well-established company and play a vital role in their service! This is a fantastic opportunity for a Parts Advisor in Hull to utilise your communication and organisational skills. You'll be providing essential support to customers and contributing to a positive brand experience. What's in it for you? Competitive salary of up to 30,000. Company pension scheme. Company sick scheme. Generous holiday allowance of 24 days plus bank holidays. Life insurance x 3 salary. Tailored career path with development opportunities. Manufacturer training provided. Employee uniform supplied. Staff discount on showroom items. Free on-site parking. Health and well-being support line. Employer-funded cash plan for healthcare expenses. Your Responsibilities: Provide knowledgeable support to customers in-person, by phone, and via email. Promote and sell parts and service solutions to meet customer needs. Assist in preparing and maintaining merchandise displays. Support marketing campaigns and share ideas for future promotions. Ensure accurate invoicing and efficient parts ordering processes. Keep the parts inventory and storage areas tidy, organised, and well-maintained. Assist in managing goods inwards and maintaining stock levels. Deliver outstanding customer service and represent the brand positively. Drive company vehicles as needed (valid driving licence required). What we're looking for: Strong communication and customer service skills. Organised, with good attention to detail. Basic IT and administration skills. Knowledge of turf equipment or machinery (preferred, but not essential). A positive attitude, professional approach, and willingness to learn. Flexibility to meet seasonal demands and weekend rota requirements. Full valid driving licence (required for some tasks). A desire to work as a Parts Advisor in Hull . If you're a motivated and organised individual seeking a rewarding Parts Advisor role in Hull , apply now! Apply now! Contact Mel Dickinson regarding Job Number (phone number removed) / INDCOMMERICAL Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Exciting Parts Advisor Opportunity in Sevenoaks! Are you an experienced Parts Advisor looking for a new challenge in the Sevenoaks area? If you have a passion for plant machinery and thrive in a fast-paced environment, this could be the perfect role for you in Sevenoaks . This Parts Advisor position offers a fantastic opportunity to develop your skills and product knowledge through comprehensive training. In return for your expertise and dedication, you will receive a comprehensive benefits package, including: Competitive salary of 28,500. Medical and Dental Cash Plan scheme for your well-being. Life assurance for peace of mind. A contributory pension scheme to help you plan for the future. In-depth product training to enhance your expertise. As a Parts Advisor , you will play a vital role in ensuring the smooth operation of our client's service department in Sevenoaks . Your responsibilities will include: Efficient inventory management to ensure optimal stock levels. Expertly identifying and supplying the correct parts for customer needs. Proactively searching for and sourcing required parts. Identifying suitable alternative parts to provide cost-effective solutions. To be successful in this role, you will need: Proven previous experience as a Parts Advisor . A valid UK Driving Licence. If you are a motivated and customer-focused individual with a strong understanding of parts operations, and you are looking for a rewarding Parts Advisor role in Sevenoaks , we want to hear from you. Apply now to take the next step in your career! Consultant Name: Dean Grey Job Number: (phone number removed) / INDCOMMERCIAL Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2025
Full time
Exciting Parts Advisor Opportunity in Sevenoaks! Are you an experienced Parts Advisor looking for a new challenge in the Sevenoaks area? If you have a passion for plant machinery and thrive in a fast-paced environment, this could be the perfect role for you in Sevenoaks . This Parts Advisor position offers a fantastic opportunity to develop your skills and product knowledge through comprehensive training. In return for your expertise and dedication, you will receive a comprehensive benefits package, including: Competitive salary of 28,500. Medical and Dental Cash Plan scheme for your well-being. Life assurance for peace of mind. A contributory pension scheme to help you plan for the future. In-depth product training to enhance your expertise. As a Parts Advisor , you will play a vital role in ensuring the smooth operation of our client's service department in Sevenoaks . Your responsibilities will include: Efficient inventory management to ensure optimal stock levels. Expertly identifying and supplying the correct parts for customer needs. Proactively searching for and sourcing required parts. Identifying suitable alternative parts to provide cost-effective solutions. To be successful in this role, you will need: Proven previous experience as a Parts Advisor . A valid UK Driving Licence. If you are a motivated and customer-focused individual with a strong understanding of parts operations, and you are looking for a rewarding Parts Advisor role in Sevenoaks , we want to hear from you. Apply now to take the next step in your career! Consultant Name: Dean Grey Job Number: (phone number removed) / INDCOMMERCIAL Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Introduction Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview The Global Strategic Advisory (GSA) team is dedicated to delivering outstanding value to our clients by providing industry-leading insights, anchored to the three value drivers of (re-)insurance (growth, profitability, capital). We closely collaborate with our regional teams to enhance business growth, increase return on investment, and establish market-leading capabilities that differentiate us from our competitors. Our mission is to not only win clients but also to retain existing ones through strategic partnerships and expertise. We are looking for a motivated individual to join our GSA team as an Associate! This role offers an exciting opportunity to contribute to our team's growth and success. The successful candidate will have proven experience in a similar role. How you'll make an impact Collaborate with internal teams in Broking, Analytics, and Capital Solutions to provide comprehensive support for transactions and projects. Conduct market research, identifying and monitoring industry trends. Assist senior team members with strategic client engagements and delivering detailed client presentations. Conduct in-depth financial analysis and strategic reviews to drive client value. Create and maintain persuasive narratives and visually appealing presentations to successfully implement client strategies. Engage with C-Suite clients to understand their goals and challenges, and provide custom solutions that improve their strategic objectives. About You Bachelor's degree or equivalent experience Experience in corporate strategy functions at major non-life insurance companies will also be considered A sound knowledge of the Property and Casualty industry and a familiarity with the Lloyd's market is desirable High proficiency in and passion for problem solving An ability to identify business challenges and opportunities, break these into logical and manageable components and think creatively about solutions Personable, collaborative, and adaptable Excellent attention to detail and project management skills Effective verbal and written communication skills Proven ability to meet deadlines and deliver high-quality output Willingness to learn and ability to solve complex problems Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 25, 2025
Full time
Introduction Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview The Global Strategic Advisory (GSA) team is dedicated to delivering outstanding value to our clients by providing industry-leading insights, anchored to the three value drivers of (re-)insurance (growth, profitability, capital). We closely collaborate with our regional teams to enhance business growth, increase return on investment, and establish market-leading capabilities that differentiate us from our competitors. Our mission is to not only win clients but also to retain existing ones through strategic partnerships and expertise. We are looking for a motivated individual to join our GSA team as an Associate! This role offers an exciting opportunity to contribute to our team's growth and success. The successful candidate will have proven experience in a similar role. How you'll make an impact Collaborate with internal teams in Broking, Analytics, and Capital Solutions to provide comprehensive support for transactions and projects. Conduct market research, identifying and monitoring industry trends. Assist senior team members with strategic client engagements and delivering detailed client presentations. Conduct in-depth financial analysis and strategic reviews to drive client value. Create and maintain persuasive narratives and visually appealing presentations to successfully implement client strategies. Engage with C-Suite clients to understand their goals and challenges, and provide custom solutions that improve their strategic objectives. About You Bachelor's degree or equivalent experience Experience in corporate strategy functions at major non-life insurance companies will also be considered A sound knowledge of the Property and Casualty industry and a familiarity with the Lloyd's market is desirable High proficiency in and passion for problem solving An ability to identify business challenges and opportunities, break these into logical and manageable components and think creatively about solutions Personable, collaborative, and adaptable Excellent attention to detail and project management skills Effective verbal and written communication skills Proven ability to meet deadlines and deliver high-quality output Willingness to learn and ability to solve complex problems Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role: A true commercial leader with an inquisitive nature and the drive to collaborate with, as well as challenge commercial, product, supply chain and other business counterparts, to generate and deliver improved commercial outcomes in a brand strong retail business. You will be responsible for setting up and driving a clear, transparent and commercially measured Financial Planning & Budgeting process, delivering insights and analysis through business partnering across the different business areas, and the ability to bring to life for the Exco & Board the underlying trade and profitability performance through presentation, dashboard and narrative. As a global business, an appreciation for the complexity of multi-country, multi-currency operations is a must, as well as a true retail analytical understanding - margin, stock, LFL, costs as % to sales ratios, investment decision analysis, opportunity cost analysis, and sensitivity modelling are essential. Reporting to the CFO, and working closely with the CEO and the Exco, this is an exciting opportunity for a skilled commercial leader with great leadership and people skills, the ability to develop and deliver through and with a small team (prioritization and clear communication is key), and be at the forefront of an exciting turnaround and profitability delivery. You will epitomize the Mulberry values, creating and maintaining a working environment consistent with those values. Having a flexible leadership style is key to developing managers who vary in experience and skill set - a mentoring and development approach will lead to expert delivery from the team. Duties & Responsibilities: Lead and co-ordinate the Group budget process, challenging submissions where appropriate and providing budget update reports and insight for budget holders and budget presentations to the Board. Ensuring close working with the ExCo and their teams so that the whole company is aligned on assumptions, delivery targets, and have a clear "one version of the truth." Lead and co-ordinate the Group forecast process; consolidating quarterly forecasts from business partners, identifying risks and opportunities within the forecast and designing and producing insightful forecast commentary - turning into a rolling monthly forecast for the Exco to navigate the business and make quick decisions. Work with the CFO to develop an evolving 3-year strategic plan in conjunction with the business, identifying strategic opportunities, including measurements and progress against targets. Manage the capex budget, challenging and supporting investment projects and preparing monthly capex reporting analysis and insight for the ExCo and Board. Assist the CFO in the preparation of Investor Relations materials to bring to life the journey to the market and interested shareholders and stakeholders. Be the hub of commercial reports and analysis, including KPI dashboards, and competitor analysis. Play a key role in driving performance by providing insight, analysis and recommendations in relation to growth assessment and improvement, financial sustainability and investment cases to enable sound decision making. Responsible for delivering weekly and monthly performance reporting. Reviewing and challenging proposals/business cases. Work collaboratively across Financial Control and FP&A, the teams will deliver month-end results, with clear and insightful analysis and commentary regarding performance versus Budget and LY, but also the forward-looking impact of said performance. A deep dive into margin achievement versus assumptions, and production efficiency within the mix will be an exciting part of this role and team. Facilitate understanding of operational variances and provide an early warning system on cost overruns/revenue shortfalls - this role will partner on business, not just financial, performance. Build strong, collaborative relationships with all senior leaders and key stakeholders to understand performance and drive strategic decision-making. Ensure investment appraisals of strategic opportunities are accurate and in line with strategic goals. In partnership with the Group Financial Controller, identify and deliver continuous improvements to financial operational controls, procedures and systems. Lead ad-hoc projects, including detailed financial modelling. Lead and engage a small team of qualified and part-qualified finance professionals to develop strong business partnering relationships. Support the function to improve systems and adopt new systems and drive capabilities. Team: Lead, engage and develop a commercial business partnering team who feel empowered and informed to deliver strong business partnering relationships. Create a positive and inclusive environment, one which is collaborative, respectful and supportive, where everyone feels valued and good performance is rewarded and recognized. Understand the strengths and abilities of your team, driving talent management, managing performance and addressing any issues or concerns with credibility. Culture: Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. Skills & Knowledge Required: Qualified accountant (ACA/ACCA/CIMA) Excellent knowledge of Hyperion ideally, as well as experience with other systems Previous experience in FP&A role preferred due to need for robust and clear end-to-end process Innovative and solution-oriented, with proactive attitude and with track record of delivering projects Outstanding analytical and excel skills Outgoing personality able to communicate and partner with internal department heads and external advisors Flexible to cater to peaks in business demands and ad-hoc projects Ability to manage, develop and motivate staff System skills and being adept with new technology is important, as well as a desire to improve. Experience with Hyperion and Planning Tools & systems is highly sought. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Apr 25, 2025
Full time
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role: A true commercial leader with an inquisitive nature and the drive to collaborate with, as well as challenge commercial, product, supply chain and other business counterparts, to generate and deliver improved commercial outcomes in a brand strong retail business. You will be responsible for setting up and driving a clear, transparent and commercially measured Financial Planning & Budgeting process, delivering insights and analysis through business partnering across the different business areas, and the ability to bring to life for the Exco & Board the underlying trade and profitability performance through presentation, dashboard and narrative. As a global business, an appreciation for the complexity of multi-country, multi-currency operations is a must, as well as a true retail analytical understanding - margin, stock, LFL, costs as % to sales ratios, investment decision analysis, opportunity cost analysis, and sensitivity modelling are essential. Reporting to the CFO, and working closely with the CEO and the Exco, this is an exciting opportunity for a skilled commercial leader with great leadership and people skills, the ability to develop and deliver through and with a small team (prioritization and clear communication is key), and be at the forefront of an exciting turnaround and profitability delivery. You will epitomize the Mulberry values, creating and maintaining a working environment consistent with those values. Having a flexible leadership style is key to developing managers who vary in experience and skill set - a mentoring and development approach will lead to expert delivery from the team. Duties & Responsibilities: Lead and co-ordinate the Group budget process, challenging submissions where appropriate and providing budget update reports and insight for budget holders and budget presentations to the Board. Ensuring close working with the ExCo and their teams so that the whole company is aligned on assumptions, delivery targets, and have a clear "one version of the truth." Lead and co-ordinate the Group forecast process; consolidating quarterly forecasts from business partners, identifying risks and opportunities within the forecast and designing and producing insightful forecast commentary - turning into a rolling monthly forecast for the Exco to navigate the business and make quick decisions. Work with the CFO to develop an evolving 3-year strategic plan in conjunction with the business, identifying strategic opportunities, including measurements and progress against targets. Manage the capex budget, challenging and supporting investment projects and preparing monthly capex reporting analysis and insight for the ExCo and Board. Assist the CFO in the preparation of Investor Relations materials to bring to life the journey to the market and interested shareholders and stakeholders. Be the hub of commercial reports and analysis, including KPI dashboards, and competitor analysis. Play a key role in driving performance by providing insight, analysis and recommendations in relation to growth assessment and improvement, financial sustainability and investment cases to enable sound decision making. Responsible for delivering weekly and monthly performance reporting. Reviewing and challenging proposals/business cases. Work collaboratively across Financial Control and FP&A, the teams will deliver month-end results, with clear and insightful analysis and commentary regarding performance versus Budget and LY, but also the forward-looking impact of said performance. A deep dive into margin achievement versus assumptions, and production efficiency within the mix will be an exciting part of this role and team. Facilitate understanding of operational variances and provide an early warning system on cost overruns/revenue shortfalls - this role will partner on business, not just financial, performance. Build strong, collaborative relationships with all senior leaders and key stakeholders to understand performance and drive strategic decision-making. Ensure investment appraisals of strategic opportunities are accurate and in line with strategic goals. In partnership with the Group Financial Controller, identify and deliver continuous improvements to financial operational controls, procedures and systems. Lead ad-hoc projects, including detailed financial modelling. Lead and engage a small team of qualified and part-qualified finance professionals to develop strong business partnering relationships. Support the function to improve systems and adopt new systems and drive capabilities. Team: Lead, engage and develop a commercial business partnering team who feel empowered and informed to deliver strong business partnering relationships. Create a positive and inclusive environment, one which is collaborative, respectful and supportive, where everyone feels valued and good performance is rewarded and recognized. Understand the strengths and abilities of your team, driving talent management, managing performance and addressing any issues or concerns with credibility. Culture: Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. Skills & Knowledge Required: Qualified accountant (ACA/ACCA/CIMA) Excellent knowledge of Hyperion ideally, as well as experience with other systems Previous experience in FP&A role preferred due to need for robust and clear end-to-end process Innovative and solution-oriented, with proactive attitude and with track record of delivering projects Outstanding analytical and excel skills Outgoing personality able to communicate and partner with internal department heads and external advisors Flexible to cater to peaks in business demands and ad-hoc projects Ability to manage, develop and motivate staff System skills and being adept with new technology is important, as well as a desire to improve. Experience with Hyperion and Planning Tools & systems is highly sought. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Autocentre Manager required in Oxford. Competitive basic salary plus bonuses with 50,000+ annual on-target earnings. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. Up to 44 days annual leave (including 8 bank holidays). Our client, a widely recognised automotive service centre group with 40 locations nationwide, is currently looking to recruit an Autocentre Manager for the Oxford site. Reporting to the Regional Manager and working as part of a large, friendly team, your key responsibilities as an Autocentre Manager will include: Promoting and maintaining our client's image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met. Coordinating and controlling the work of autocentre staff, offering assistance and support as required. Ensuring the security of stock and monies, and being accountable for any losses. Maintaining company house-keeping standards. In order to be eligible, you will ideally hold at least a couple of years' experience working in a similar autocentre management role with excellent customer service skills; however, our client would consider applications from exceptional Workshop Controllers or Service/Parts Advisors who have the relevant experience and aspirations to develop their careers. Any qualifications or practical experience working as a Vehicle Technician or an MOT licence would be desirable, but are non-essential. Customer satisfaction is of paramount importance to our client, and your ability to communicate effectively with our clientele will contribute to generating new and repeat business, which will enhance the overall profitability and success of your branch. A UK driving licence with minimal points is essential. What's in it for you? For your hard work as an Autocentre Manager, our client is offering: A competitive basic salary with excellent bonus opportunities to earn 50,000+ per annum (some Autocentre Managers are earning 60,000+ per annum). Up to 44 days annual leave (including 8 bank holidays). Career development opportunities. Training at our client's IMI-approved training academies. Workplace uniform. Company discounts. Workplace pension scheme. Career progression opportunities. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. If you are interested in hearing more about this Autocentre Manager job in the Oxford area, please contact Sarena Abbott at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apr 25, 2025
Full time
Autocentre Manager required in Oxford. Competitive basic salary plus bonuses with 50,000+ annual on-target earnings. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. Up to 44 days annual leave (including 8 bank holidays). Our client, a widely recognised automotive service centre group with 40 locations nationwide, is currently looking to recruit an Autocentre Manager for the Oxford site. Reporting to the Regional Manager and working as part of a large, friendly team, your key responsibilities as an Autocentre Manager will include: Promoting and maintaining our client's image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met. Coordinating and controlling the work of autocentre staff, offering assistance and support as required. Ensuring the security of stock and monies, and being accountable for any losses. Maintaining company house-keeping standards. In order to be eligible, you will ideally hold at least a couple of years' experience working in a similar autocentre management role with excellent customer service skills; however, our client would consider applications from exceptional Workshop Controllers or Service/Parts Advisors who have the relevant experience and aspirations to develop their careers. Any qualifications or practical experience working as a Vehicle Technician or an MOT licence would be desirable, but are non-essential. Customer satisfaction is of paramount importance to our client, and your ability to communicate effectively with our clientele will contribute to generating new and repeat business, which will enhance the overall profitability and success of your branch. A UK driving licence with minimal points is essential. What's in it for you? For your hard work as an Autocentre Manager, our client is offering: A competitive basic salary with excellent bonus opportunities to earn 50,000+ per annum (some Autocentre Managers are earning 60,000+ per annum). Up to 44 days annual leave (including 8 bank holidays). Career development opportunities. Training at our client's IMI-approved training academies. Workplace uniform. Company discounts. Workplace pension scheme. Career progression opportunities. 48-hour week Monday to Friday 8:30am-5:30pm and Saturdays 8:30am-5:00pm. If you are interested in hearing more about this Autocentre Manager job in the Oxford area, please contact Sarena Abbott at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.