One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Sheltered Scheme Manager x 2 Temp - Contract till 27 June 2025 Location - South Croydon 14.29hr Role Summary: The Sheltered Scheme Manager is responsible for overseeing the daily operations of sheltered housing schemes, ensuring residents receive high-quality, safe, and value-for-money services. This role involves compliance management, staff supervision, resident engagement, and maintaining the overall upkeep and security of the schemes. The manager will work collaboratively with internal teams, external partners, and residents to foster a thriving community and promote independent living. Key Responsibilities: Resident Support & Community Development Encourage residents to maintain their well-being and independence through high-quality housing support services. Promote resident involvement and provide information on local community services. Resolve resident concerns efficiently, focusing on first-contact resolution where possible. Housing & Compliance Management Ensure compliance with all legislative and regulatory requirements for housing services. Conduct compliance testing, risk assessments, and scheme inspections. Report, monitor, and follow up on maintenance and safety-related issues. Ensure schemes remain clean, safe, and well-maintained per Group standards and lease obligations. Service Delivery & Stakeholder Management Coordinate local service delivery to maintain scheme security, cleanliness, and upkeep. Monitor contractor performance, take appropriate action, and escalate issues as needed. Build and maintain effective relationships with key stakeholders, service providers, contractors, and residents. Identify and address shortfalls in service delivery, ensuring customers are informed of any resolutions. Staff & Operations Management Supervise and support a team of housekeepers, cooks, and general assistants. Ensure effective staffing levels and scheduling. Work closely with the Housing Officer to set and monitor budgets and support income recovery efforts. Financial & Administrative Support Assist in maintaining accurate records and supporting property resales. Contribute to budget setting, financial monitoring, and ensuring value-for-money service provision. Provide administrative support for high-quality housing service delivery. Customer Service & Complaints Resolution Ensure high standards of customer service, addressing complaints effectively. Take appropriate action to resolve service issues and escalate complex matters when necessary. Group & Organisational Contributions Participate in special projects and programmes that align with the Group's values and objectives. Support the delivery of housing-related services, including lettings, tenancy management, and customer service support. Candidate Requirements: Experience in sheltered housing, health, or social care environments. Knowledge of housing legislation, safeguarding, tenancy management, and compliance requirements. Strong leadership and staff management skills. Excellent customer service and problem-solving abilities. Ability to work independently and handle emergencies effectively. Proficiency in Microsoft Office and general IT literacy. A flexible approach to work and a commitment to high-quality service delivery If you're ready to make a real impact , please contact me by email in first instance removed)
Apr 26, 2025
Seasonal
Sheltered Scheme Manager x 2 Temp - Contract till 27 June 2025 Location - South Croydon 14.29hr Role Summary: The Sheltered Scheme Manager is responsible for overseeing the daily operations of sheltered housing schemes, ensuring residents receive high-quality, safe, and value-for-money services. This role involves compliance management, staff supervision, resident engagement, and maintaining the overall upkeep and security of the schemes. The manager will work collaboratively with internal teams, external partners, and residents to foster a thriving community and promote independent living. Key Responsibilities: Resident Support & Community Development Encourage residents to maintain their well-being and independence through high-quality housing support services. Promote resident involvement and provide information on local community services. Resolve resident concerns efficiently, focusing on first-contact resolution where possible. Housing & Compliance Management Ensure compliance with all legislative and regulatory requirements for housing services. Conduct compliance testing, risk assessments, and scheme inspections. Report, monitor, and follow up on maintenance and safety-related issues. Ensure schemes remain clean, safe, and well-maintained per Group standards and lease obligations. Service Delivery & Stakeholder Management Coordinate local service delivery to maintain scheme security, cleanliness, and upkeep. Monitor contractor performance, take appropriate action, and escalate issues as needed. Build and maintain effective relationships with key stakeholders, service providers, contractors, and residents. Identify and address shortfalls in service delivery, ensuring customers are informed of any resolutions. Staff & Operations Management Supervise and support a team of housekeepers, cooks, and general assistants. Ensure effective staffing levels and scheduling. Work closely with the Housing Officer to set and monitor budgets and support income recovery efforts. Financial & Administrative Support Assist in maintaining accurate records and supporting property resales. Contribute to budget setting, financial monitoring, and ensuring value-for-money service provision. Provide administrative support for high-quality housing service delivery. Customer Service & Complaints Resolution Ensure high standards of customer service, addressing complaints effectively. Take appropriate action to resolve service issues and escalate complex matters when necessary. Group & Organisational Contributions Participate in special projects and programmes that align with the Group's values and objectives. Support the delivery of housing-related services, including lettings, tenancy management, and customer service support. Candidate Requirements: Experience in sheltered housing, health, or social care environments. Knowledge of housing legislation, safeguarding, tenancy management, and compliance requirements. Strong leadership and staff management skills. Excellent customer service and problem-solving abilities. Ability to work independently and handle emergencies effectively. Proficiency in Microsoft Office and general IT literacy. A flexible approach to work and a commitment to high-quality service delivery If you're ready to make a real impact , please contact me by email in first instance removed)
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Apr 26, 2025
Full time
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Project Manager Overall Purpose: The purpose of this role is to ensure that projects are delivered to budget, schedule and quality standards, procedures are followed, and that all key project outcomes are met. This role may lead and manage medium ( varying risk and complexity. Accountabilities: The Project Manager is accountable to the JDR Waste Programme Manager for executing projects to a high standard according to established project and technical management processes. The Project Manager is responsible for driving and overseeing the delivery of the project or projects to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. The Project Manager has a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised. The main responsibilities of the role are: Providing management of project(s) of budgets of up to circa 1M p/y Create and lead the project(s) to deliver the agreed outcomes within time, cost and quality constraints. Maintaining oversight of project(s), particularly estimate collation, planning, cost forecast and monitoring, overall execution strategy delivery. The effective deployment of project resources, through clear definition of roles and responsibilities, working methods and the sequencing of tasks. To evaluate and present decisions that secure the benefits the project is tasked to deliver. Resolving obstacles to strategy delivery and leading the identification and employment of creative solutions to overcome them. Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Work with the Programme Manager to develop a Project Management Plan that defines how the project will be delivered. Overseeing effective communication within the project and assist the Head of JDR Waste and Programme Manager through interactions with stakeholders (both internal and external), defining the project milestones and deliverables. Managing project document development for a project lifecycle in compliance with the UKAEA's Quality Assurance requirements. Reporting of progress against milestones, changes, exceptions, budgets, and other key performance indicators. Ensuring that the project Safety, Health, Environmental and Quality (SHEQ) culture and working practices are in alignment with the UKAEA requirements. Liaising with other Groups and Departments to ensure effective co-ordination and collaboration across interfaces and competing demands. Budget Responsibility: Providing management of project(s) of budgets of typical project expenditure 1M p/y. Specific Qualifications/Experience: Essential Excellent interpersonal skills, including the ability to positively influence stakeholders at all levels of the business. Track record of delivering complex projects to budget, time and cost. Passion for ensuring good project management practices and culture. Good planning and organisational skills, with excellent attention to detail. Be able to work autonomously, with initiative and minimum supervision, and/or collaboratively as part of a diverse team (as each project requires). Qualification in project management. Typical professional qualifications include: APM Project Management Qualification APM Practitioner Qualification Prince 2 Practitioner Agile Project Management Practitioner Desirable Experience of working on CDM projects. Previously worked on projects that form part of a wider programme of deliverables. Experience of working within the public sector would be an advantage. Honours/Master's degree in programme/project management/relevant science or engineering discipline Additional Duties: Ensure that your behaviour promotes the safety, health and welfare of yourself and your colleagues Actively promote UKAEA's values, championing a culture of equality, diversity, and inclusion. Work in accordance with UKAEA policy and undertake any other reasonable tasks or duties requested by your manager. Occasional travel may be required for this role dependant on the assigned projects Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 26, 2025
Contractor
Project Manager Overall Purpose: The purpose of this role is to ensure that projects are delivered to budget, schedule and quality standards, procedures are followed, and that all key project outcomes are met. This role may lead and manage medium ( varying risk and complexity. Accountabilities: The Project Manager is accountable to the JDR Waste Programme Manager for executing projects to a high standard according to established project and technical management processes. The Project Manager is responsible for driving and overseeing the delivery of the project or projects to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. The Project Manager has a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised. The main responsibilities of the role are: Providing management of project(s) of budgets of up to circa 1M p/y Create and lead the project(s) to deliver the agreed outcomes within time, cost and quality constraints. Maintaining oversight of project(s), particularly estimate collation, planning, cost forecast and monitoring, overall execution strategy delivery. The effective deployment of project resources, through clear definition of roles and responsibilities, working methods and the sequencing of tasks. To evaluate and present decisions that secure the benefits the project is tasked to deliver. Resolving obstacles to strategy delivery and leading the identification and employment of creative solutions to overcome them. Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Work with the Programme Manager to develop a Project Management Plan that defines how the project will be delivered. Overseeing effective communication within the project and assist the Head of JDR Waste and Programme Manager through interactions with stakeholders (both internal and external), defining the project milestones and deliverables. Managing project document development for a project lifecycle in compliance with the UKAEA's Quality Assurance requirements. Reporting of progress against milestones, changes, exceptions, budgets, and other key performance indicators. Ensuring that the project Safety, Health, Environmental and Quality (SHEQ) culture and working practices are in alignment with the UKAEA requirements. Liaising with other Groups and Departments to ensure effective co-ordination and collaboration across interfaces and competing demands. Budget Responsibility: Providing management of project(s) of budgets of typical project expenditure 1M p/y. Specific Qualifications/Experience: Essential Excellent interpersonal skills, including the ability to positively influence stakeholders at all levels of the business. Track record of delivering complex projects to budget, time and cost. Passion for ensuring good project management practices and culture. Good planning and organisational skills, with excellent attention to detail. Be able to work autonomously, with initiative and minimum supervision, and/or collaboratively as part of a diverse team (as each project requires). Qualification in project management. Typical professional qualifications include: APM Project Management Qualification APM Practitioner Qualification Prince 2 Practitioner Agile Project Management Practitioner Desirable Experience of working on CDM projects. Previously worked on projects that form part of a wider programme of deliverables. Experience of working within the public sector would be an advantage. Honours/Master's degree in programme/project management/relevant science or engineering discipline Additional Duties: Ensure that your behaviour promotes the safety, health and welfare of yourself and your colleagues Actively promote UKAEA's values, championing a culture of equality, diversity, and inclusion. Work in accordance with UKAEA policy and undertake any other reasonable tasks or duties requested by your manager. Occasional travel may be required for this role dependant on the assigned projects Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Director of Research and Development Reporting to: Chief Executive Officer and Founder Salary range: On Request Location: Hybrid-working set up Head Office: Duchenne UK offices, Shepherd's Bush, London Our work We are an ambitious, dynamic and impactful charity. Following their sons' diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There is currently no cure for DMD, so Emily and Alex set up Duchenne UK to change this. Since 2012, we have raised around £30 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments, developing a first-class clinical research infrastructure to deliver DMD clinical trials in the UK. We engage industry and regulators to accelerate access to treatments, developing innovative assistive technologies to transform the lives of people living with DMD. We are here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We need to do this at pace, because this generation of patients can't wait. Alex and Emily were awarded OBEs in The King's Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK. Opportunity to join our team We have a new opportunity to join our team and build on these achievements. We are recruiting a Director of Research and Development (DoRD) who will be a key member of our team and play a central role in helping us achieve our mission. We are seeking a well-networked, highly motivated candidate who can lead and drive DUK's R&D strategy. The successful candidate will identify and critically assess new R&D opportunities aligned to our vision to end DMD. The candidate will be accountable for the implementation of the R&D strategy, delivery of R&D programmes and projects, helping DUK to achieve its mission and strategic goals. The candidate must be driven and able to seek out new partnerships with academia, pharma, and other key relevant organizations in the UK and global life sciences ecosystem. To succeed in our mission, the successful candidate will need to think ambitiously and strategically about the development of new treatments and technologies for DMD, while supporting the infrastructure required to achieve the biggest impact from these new interventions for UK patients and families. This post is part of the senior leadership team at Duchenne UK and reports directly to the CEO and Founder and has responsibility for leading the Research and Development team, including the technology and data team. Job Description: Research and Development Work with the Founders to develop and implement the charity's research and development strategy. Identify new drug targets and therapeutic approaches that exhibit potential to transform the treatment of Duchenne muscular dystrophy, and drug development. Design, implement and manage the governance framework for research and development, seeking advice and updating advisory boards (namely the Scientific Advisory Board, and Technology Advisory Board, via the Head of Technology and the Data Advisory Board via the Head of Patient Data) and the Board of Trustees. Responsible for due diligence and relevant operational delivery processes, from scoping to project, programme delivery and evaluation. Accountable for DUK's technology and data development strategy, including the development, launch and long-term delivery of the DUK data platform, and working with the CEO and Board of Trustees on commercialisation preparedness. Accountable for DUK's strategic partnership with the John Walton Muscular Dystrophy Research Centre at Newcastle University, managing the DMD Hub Manager to deliver the DMD Hub programme, to ensure the aims, objectives and outputs of the programme are aligned to DUK's vision for clinical research and access to treatments. Active participant in relevant programme governance bodies. Partner with the Director of Income Generation to develop appropriate income strategies and budgeting, and support as relevant on funding applications. Partner with the Director of Finance to develop and maintain robust programme management processes and resources. Seek and secure new partnerships with academia and pharma to develop treatments for DMD. Oversee the work of the DUK's Project Co-Ordinator to ensure multiple projects across pre-clinical and translational research stay on target and meet goals. Provide scientific expertise, guidance and strategy to successfully bring programmes to Go/No Go decisions. Participate in business development activities, using personal expertise to promote research with external collaborators. Work closely with all stakeholders including research partners, scientists, clinicians, regulatory bodies and biotech/pharma companies. Attend conferences and meetings, with occasional travel. Strategy Provide strategic insight and vision both externally and internally as part of the Senior Leadership team. Accountable for finance and operational controls of all projects, including budget, reporting and compliance. Provide strategic insight and foresight to proactively identify and secure new opportunities. Work alongside Founders to maximise Research and Development delivery and opportunities, provide reports and updates where required to the Board of Trustees. Be an active member of the Risk and Compliance committee, ensuring management of risks to all research and development work. Develop and nurture an ongoing interest and deep understanding of DUK's work so that they can confidently and passionately convey the value and impact externally. Leadership As part of the Senior Leadership team, work alongside colleagues to collaboratively reach DUK's organisational objectives. Be an inspiring ambassador for the vision of DUK and ensure it is reflected in the strategies, outputs and behaviour of the Research and Development team. Create a Research and Development team which is ambitious and passionate about DUK, providing leadership, coaching and setting priorities and targets. Build strong working relationships with DUK founders, members of the Board, strategic partners and colleagues at all levels, adopting and encouraging a collaborative working approach. Provide line management to direct reports, (Head of Technology, Head of Patient Data, Project Co Ordinator) setting and monitoring individual performance objectives, KPIs while motivating the team to be innovative and professional in its thinking and delivery. Ensure all staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability. Keep up to date market information and competitive intelligence in target sectors/markets, sharing this with senior leadership to shape future strategy. Carrying out any other duties as required, which are consistent with the duties and responsibilities of the post. Person Specifications: Skills and experience needed: MD or PhD, or equivalent Ideally, an interest in DMD with knowledge of the causes, symptoms and potential targets for developing treatments. Demonstrable understanding of clinical and/or translational development. Effective engagement with, and influence of clinicians and researchers and other internal and external partners and collaborators. Experience of developing and leading a high-performing team, including coordinating and managing projects and priorities, and supporting professional and personal development. Flexible and pro-active attitude. Free to travel. Confident speaker. Desirable: Commercial experience. Knowledge of the charity sector. Key skills for the role: Exceptional communicator, with the ability to engage a range of audiences, stakeholders, funders and partners. Excellent organisational and planning skills, including programme, resource and performance management. Attention to detail and record keeping. Ability to design, develop and utilise appropriate methods and tools to support high quality research and to measure impact. Proven people management skills, including developing and motivating direct reports, colleagues and consultants. Ability to work under own initiative with a proactive approach to problem solving. Self-motivated, flexible and enthusiastic team player who can also work independently contributing to the development of a positive, can-do culture. Ability to work and deliver under pressure to tight deadlines. Expertise in the review and critical appraisal of complex information, data and literature. Contracting and finance management experience Confidence and diplomacy when dealing with stakeholders with diverse levels of experience and seniority. Proven skills in writing for and speaking to a range of audiences to ensure impact, and in using different channels and media. . click apply for full job details
Apr 26, 2025
Full time
Director of Research and Development Reporting to: Chief Executive Officer and Founder Salary range: On Request Location: Hybrid-working set up Head Office: Duchenne UK offices, Shepherd's Bush, London Our work We are an ambitious, dynamic and impactful charity. Following their sons' diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There is currently no cure for DMD, so Emily and Alex set up Duchenne UK to change this. Since 2012, we have raised around £30 million to end the devastating impact of DMD. We fund ground-breaking scientific research to find effective treatments, developing a first-class clinical research infrastructure to deliver DMD clinical trials in the UK. We engage industry and regulators to accelerate access to treatments, developing innovative assistive technologies to transform the lives of people living with DMD. We are here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We need to do this at pace, because this generation of patients can't wait. Alex and Emily were awarded OBEs in The King's Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK. Opportunity to join our team We have a new opportunity to join our team and build on these achievements. We are recruiting a Director of Research and Development (DoRD) who will be a key member of our team and play a central role in helping us achieve our mission. We are seeking a well-networked, highly motivated candidate who can lead and drive DUK's R&D strategy. The successful candidate will identify and critically assess new R&D opportunities aligned to our vision to end DMD. The candidate will be accountable for the implementation of the R&D strategy, delivery of R&D programmes and projects, helping DUK to achieve its mission and strategic goals. The candidate must be driven and able to seek out new partnerships with academia, pharma, and other key relevant organizations in the UK and global life sciences ecosystem. To succeed in our mission, the successful candidate will need to think ambitiously and strategically about the development of new treatments and technologies for DMD, while supporting the infrastructure required to achieve the biggest impact from these new interventions for UK patients and families. This post is part of the senior leadership team at Duchenne UK and reports directly to the CEO and Founder and has responsibility for leading the Research and Development team, including the technology and data team. Job Description: Research and Development Work with the Founders to develop and implement the charity's research and development strategy. Identify new drug targets and therapeutic approaches that exhibit potential to transform the treatment of Duchenne muscular dystrophy, and drug development. Design, implement and manage the governance framework for research and development, seeking advice and updating advisory boards (namely the Scientific Advisory Board, and Technology Advisory Board, via the Head of Technology and the Data Advisory Board via the Head of Patient Data) and the Board of Trustees. Responsible for due diligence and relevant operational delivery processes, from scoping to project, programme delivery and evaluation. Accountable for DUK's technology and data development strategy, including the development, launch and long-term delivery of the DUK data platform, and working with the CEO and Board of Trustees on commercialisation preparedness. Accountable for DUK's strategic partnership with the John Walton Muscular Dystrophy Research Centre at Newcastle University, managing the DMD Hub Manager to deliver the DMD Hub programme, to ensure the aims, objectives and outputs of the programme are aligned to DUK's vision for clinical research and access to treatments. Active participant in relevant programme governance bodies. Partner with the Director of Income Generation to develop appropriate income strategies and budgeting, and support as relevant on funding applications. Partner with the Director of Finance to develop and maintain robust programme management processes and resources. Seek and secure new partnerships with academia and pharma to develop treatments for DMD. Oversee the work of the DUK's Project Co-Ordinator to ensure multiple projects across pre-clinical and translational research stay on target and meet goals. Provide scientific expertise, guidance and strategy to successfully bring programmes to Go/No Go decisions. Participate in business development activities, using personal expertise to promote research with external collaborators. Work closely with all stakeholders including research partners, scientists, clinicians, regulatory bodies and biotech/pharma companies. Attend conferences and meetings, with occasional travel. Strategy Provide strategic insight and vision both externally and internally as part of the Senior Leadership team. Accountable for finance and operational controls of all projects, including budget, reporting and compliance. Provide strategic insight and foresight to proactively identify and secure new opportunities. Work alongside Founders to maximise Research and Development delivery and opportunities, provide reports and updates where required to the Board of Trustees. Be an active member of the Risk and Compliance committee, ensuring management of risks to all research and development work. Develop and nurture an ongoing interest and deep understanding of DUK's work so that they can confidently and passionately convey the value and impact externally. Leadership As part of the Senior Leadership team, work alongside colleagues to collaboratively reach DUK's organisational objectives. Be an inspiring ambassador for the vision of DUK and ensure it is reflected in the strategies, outputs and behaviour of the Research and Development team. Create a Research and Development team which is ambitious and passionate about DUK, providing leadership, coaching and setting priorities and targets. Build strong working relationships with DUK founders, members of the Board, strategic partners and colleagues at all levels, adopting and encouraging a collaborative working approach. Provide line management to direct reports, (Head of Technology, Head of Patient Data, Project Co Ordinator) setting and monitoring individual performance objectives, KPIs while motivating the team to be innovative and professional in its thinking and delivery. Ensure all staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability. Keep up to date market information and competitive intelligence in target sectors/markets, sharing this with senior leadership to shape future strategy. Carrying out any other duties as required, which are consistent with the duties and responsibilities of the post. Person Specifications: Skills and experience needed: MD or PhD, or equivalent Ideally, an interest in DMD with knowledge of the causes, symptoms and potential targets for developing treatments. Demonstrable understanding of clinical and/or translational development. Effective engagement with, and influence of clinicians and researchers and other internal and external partners and collaborators. Experience of developing and leading a high-performing team, including coordinating and managing projects and priorities, and supporting professional and personal development. Flexible and pro-active attitude. Free to travel. Confident speaker. Desirable: Commercial experience. Knowledge of the charity sector. Key skills for the role: Exceptional communicator, with the ability to engage a range of audiences, stakeholders, funders and partners. Excellent organisational and planning skills, including programme, resource and performance management. Attention to detail and record keeping. Ability to design, develop and utilise appropriate methods and tools to support high quality research and to measure impact. Proven people management skills, including developing and motivating direct reports, colleagues and consultants. Ability to work under own initiative with a proactive approach to problem solving. Self-motivated, flexible and enthusiastic team player who can also work independently contributing to the development of a positive, can-do culture. Ability to work and deliver under pressure to tight deadlines. Expertise in the review and critical appraisal of complex information, data and literature. Contracting and finance management experience Confidence and diplomacy when dealing with stakeholders with diverse levels of experience and seniority. Proven skills in writing for and speaking to a range of audiences to ensure impact, and in using different channels and media. . click apply for full job details
Site Manager Willmott Dixon are recruiting for a Site Manager to work across projects in the South Wales region. Our aim is for you to be a part of our team to deliver projects close to home across multiple sectors mainly in leisure, education, blue light, residential and healthcare. As a Site Manager, you will be part of our one team ethos that delivers quality projects on time whilst also having a positive impact on the local community. Duties and Responsibilities As a Site Manager at Willmott Dixon the key responsibilities will include: Reporting to the Construction Manager, the successful Site Manager will manage the delivery of projects safely, on time, within budget and to the highest quality. Establish standards of quality on-site and ensure delivery of a quality build in accordance with the project specifications and project requirements. Adopt the principles of the Considerate Constructor's Scheme and manage community relations. Ensure appropriate site image is maintained to encourage repeat business. Undertake the works in the most economic manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitor and work to the agreed preliminary budget. Produce and develop project programmes and control operations to achieve delivery of the project on time. Organise the works and supply chain to provide the right working environment to avoid disruption between trades. Understand the client priorities and adopt a professional and considerate approach to maintain good working relations. Maintain the highest standards of health, safety and environmental management. Manage project handover and ensure defect/snag free completion. Support the strategy for the closure of defects during defects period and obtain a certificate of Making Good Defects within targets set. Essential and Desirable Criteria Proven track record of successfully delivering construction projects as part of a wider team. The ability to read and accurately interpret programmes, drawings, and technical specifications. Understanding and appropriately sharing build programmes Experience overseeing sizeable MEP package installations in a main contractor setting. Managing the supply chain, direct employees and consultants Proactively liaising with customers and the supply chain. Minimum relevant level 4 qualification (HNC/NVQ4 etc) or equivalent Appropriate CSCS card SMSTS certificate First Aid at Work certificate. Additional Information In return: We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No.1 in the Best "Big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development (2024).
Apr 26, 2025
Full time
Site Manager Willmott Dixon are recruiting for a Site Manager to work across projects in the South Wales region. Our aim is for you to be a part of our team to deliver projects close to home across multiple sectors mainly in leisure, education, blue light, residential and healthcare. As a Site Manager, you will be part of our one team ethos that delivers quality projects on time whilst also having a positive impact on the local community. Duties and Responsibilities As a Site Manager at Willmott Dixon the key responsibilities will include: Reporting to the Construction Manager, the successful Site Manager will manage the delivery of projects safely, on time, within budget and to the highest quality. Establish standards of quality on-site and ensure delivery of a quality build in accordance with the project specifications and project requirements. Adopt the principles of the Considerate Constructor's Scheme and manage community relations. Ensure appropriate site image is maintained to encourage repeat business. Undertake the works in the most economic manner to eliminate waste and avoid non-recoverable costs and preliminary losses. Monitor and work to the agreed preliminary budget. Produce and develop project programmes and control operations to achieve delivery of the project on time. Organise the works and supply chain to provide the right working environment to avoid disruption between trades. Understand the client priorities and adopt a professional and considerate approach to maintain good working relations. Maintain the highest standards of health, safety and environmental management. Manage project handover and ensure defect/snag free completion. Support the strategy for the closure of defects during defects period and obtain a certificate of Making Good Defects within targets set. Essential and Desirable Criteria Proven track record of successfully delivering construction projects as part of a wider team. The ability to read and accurately interpret programmes, drawings, and technical specifications. Understanding and appropriately sharing build programmes Experience overseeing sizeable MEP package installations in a main contractor setting. Managing the supply chain, direct employees and consultants Proactively liaising with customers and the supply chain. Minimum relevant level 4 qualification (HNC/NVQ4 etc) or equivalent Appropriate CSCS card SMSTS certificate First Aid at Work certificate. Additional Information In return: We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No.1 in the Best "Big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development (2024).
The Financial Reporting Council (FRC) mission is to serve the public interest by setting high standards of corporate governance, reporting and audit and holding to account those responsible for delivering them. We are the UK Competent Authority for audit. We also set the UK Corporate Governance and Stewardship Codes as well as UK standards for accounting, auditing and actuarial work, and monitor and take action to promote the quality of corporate reporting and operate independent enforcement arrangements for accountants and actuaries. Further information about our role can be found at . Job Description Stakeholder & Relationship Management Cultivate and sustain robust, trusted relationships with key internal and external stakeholders. Serve as a strategic advisor to the COO, proactively identifying upcoming decisions, challenges, and pressure points. Strategic Advisory Support Provide clear, insightful written and verbal advice to the COO. Ensure internal actions align with the COO's direction, connecting the dots across business areas to offer coherent, strategic guidance. Briefing & Submissions Lead the commissioning and development of high-quality briefing materials and submissions. Proven experience in preparing comprehensive materials for Executive or Board Committee meetings. Take ownership of content quality, offering constructive feedback and ensuring alignment with the COO's expectations. Process Improvement Enhance operational efficiency within the Corporate Services Division and across senior leadership forums. Streamline internal processes to empower the COO in driving transformation and delivery. Project & Portfolio Management Independently manage a dynamic portfolio of work, addressing emerging issues while supporting the delivery of the COO's strategic goals. Contribute to long-term projects in collaboration with the Corporate Services Leadership Team. Key Responsibilities Executive Support : Provide comprehensive support to senior executives, including daily planning, anticipating needs, and managing the flow of high-quality information and briefings. Strategic Development : Contribute to strategy development and implementation within government, regulatory, or political environments. Essential Skills Experience of working in similar environment. Organisational Skills : Exhibit exceptional organisational and prioritisation skills, capable of managing diverse tasks under pressure. Communication : Possess excellent drafting and editing skills, with the confidence to challenge and refine work from senior colleagues. Proactive Engagement : Act as a self-starter with proactive communication and strong engagement with leadership teams. Risk Management : Have solid experience in risk management, including developing and applying risk frameworks and policies. Commercial Acumen : Show strong commercial acumen with knowledge of public sector procurement practice. Stakeholder Management : Demonstrate strong stakeholder management skills, with the ability to influence and collaborate across all levels to resolve complex issues. Strong communication skills, able to engage and align different teams effectively. Analytical Skills : Advanced analytical skills and the ability to communicate complex information clearly and persuasively, both in writing and face-to-face. Willingness to travel to our London office as needed. Please apply by visiting our website via the button below and uploading a copy of your CV and covering letter as a single document upload . In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. How you meet the required skillset Tell us where you heard about this job Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. We're a signatory to the Government's Disability Confident scheme, which means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
Apr 26, 2025
Full time
The Financial Reporting Council (FRC) mission is to serve the public interest by setting high standards of corporate governance, reporting and audit and holding to account those responsible for delivering them. We are the UK Competent Authority for audit. We also set the UK Corporate Governance and Stewardship Codes as well as UK standards for accounting, auditing and actuarial work, and monitor and take action to promote the quality of corporate reporting and operate independent enforcement arrangements for accountants and actuaries. Further information about our role can be found at . Job Description Stakeholder & Relationship Management Cultivate and sustain robust, trusted relationships with key internal and external stakeholders. Serve as a strategic advisor to the COO, proactively identifying upcoming decisions, challenges, and pressure points. Strategic Advisory Support Provide clear, insightful written and verbal advice to the COO. Ensure internal actions align with the COO's direction, connecting the dots across business areas to offer coherent, strategic guidance. Briefing & Submissions Lead the commissioning and development of high-quality briefing materials and submissions. Proven experience in preparing comprehensive materials for Executive or Board Committee meetings. Take ownership of content quality, offering constructive feedback and ensuring alignment with the COO's expectations. Process Improvement Enhance operational efficiency within the Corporate Services Division and across senior leadership forums. Streamline internal processes to empower the COO in driving transformation and delivery. Project & Portfolio Management Independently manage a dynamic portfolio of work, addressing emerging issues while supporting the delivery of the COO's strategic goals. Contribute to long-term projects in collaboration with the Corporate Services Leadership Team. Key Responsibilities Executive Support : Provide comprehensive support to senior executives, including daily planning, anticipating needs, and managing the flow of high-quality information and briefings. Strategic Development : Contribute to strategy development and implementation within government, regulatory, or political environments. Essential Skills Experience of working in similar environment. Organisational Skills : Exhibit exceptional organisational and prioritisation skills, capable of managing diverse tasks under pressure. Communication : Possess excellent drafting and editing skills, with the confidence to challenge and refine work from senior colleagues. Proactive Engagement : Act as a self-starter with proactive communication and strong engagement with leadership teams. Risk Management : Have solid experience in risk management, including developing and applying risk frameworks and policies. Commercial Acumen : Show strong commercial acumen with knowledge of public sector procurement practice. Stakeholder Management : Demonstrate strong stakeholder management skills, with the ability to influence and collaborate across all levels to resolve complex issues. Strong communication skills, able to engage and align different teams effectively. Analytical Skills : Advanced analytical skills and the ability to communicate complex information clearly and persuasively, both in writing and face-to-face. Willingness to travel to our London office as needed. Please apply by visiting our website via the button below and uploading a copy of your CV and covering letter as a single document upload . In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. How you meet the required skillset Tell us where you heard about this job Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. We're a signatory to the Government's Disability Confident scheme, which means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
Based: Hybrid Hours: 37 hours per week Salary: £29,212.50 per annum Contract: Fixed term (6 months) until 30 September 2025 Responsible to: Home First Programme Manager General Responsibilities: Responsible for ensuring a smooth referral process for clients for our Home First Programme via email and phone calls Make initial contact with clients to undertake What s matters conversations to assess suitability for service, undertake risk assessments, supporting the development of support plans for clients through person centred practice. Following MECC (Making Every Contact Count) principles in all contacts with clients. Allocate support staff and manage rotas Provide a point of contact for community-based staff including support workers and Trusted Assessors Provide cover or additional capacity for Trusted Assessors in hospital settings as required Make regular Keep in touch calls to clients and former clients Support Monitoring and Evaluation of programmes and quality assurance Support the development of protocols, standardise operating procedures and contributing to continuous improvement and quality assurance Supervise/support administrative staff Update CRM system with new and existing client and volunteer information. Work within ACM policies and procedures at all times. Attend mandatory training, one to one, team meetings and staff away days. Support with answering Age Connects Morgannwg phone lines during peak times and manage enquires as appropriate Promote Age Connects Morgannwg services. All staff/volunteers working for Age Connects Morgannwg are expected to respond appropriately to any concerns that they may have regarding the abuse/inappropriate treatment of vulnerable adults. This will usually mean alerting their line manager. The protection of vulnerable adults is a core responsibility at all times. The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job which the jobholder may be required to perform. Flexibility is essential since the jobholder s working hours will be determined by the requirements of the business. Why Work For Us? Hybrid working Family friendly employer Mileage allowance Discount at Cynon Linc Access to independent financial advice Workplace wellbeing scheme Employee assistance programme Real living wage employer The closing date for applications is 10.00am, Monday 14 April 2025.
Apr 26, 2025
Contractor
Based: Hybrid Hours: 37 hours per week Salary: £29,212.50 per annum Contract: Fixed term (6 months) until 30 September 2025 Responsible to: Home First Programme Manager General Responsibilities: Responsible for ensuring a smooth referral process for clients for our Home First Programme via email and phone calls Make initial contact with clients to undertake What s matters conversations to assess suitability for service, undertake risk assessments, supporting the development of support plans for clients through person centred practice. Following MECC (Making Every Contact Count) principles in all contacts with clients. Allocate support staff and manage rotas Provide a point of contact for community-based staff including support workers and Trusted Assessors Provide cover or additional capacity for Trusted Assessors in hospital settings as required Make regular Keep in touch calls to clients and former clients Support Monitoring and Evaluation of programmes and quality assurance Support the development of protocols, standardise operating procedures and contributing to continuous improvement and quality assurance Supervise/support administrative staff Update CRM system with new and existing client and volunteer information. Work within ACM policies and procedures at all times. Attend mandatory training, one to one, team meetings and staff away days. Support with answering Age Connects Morgannwg phone lines during peak times and manage enquires as appropriate Promote Age Connects Morgannwg services. All staff/volunteers working for Age Connects Morgannwg are expected to respond appropriately to any concerns that they may have regarding the abuse/inappropriate treatment of vulnerable adults. This will usually mean alerting their line manager. The protection of vulnerable adults is a core responsibility at all times. The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job which the jobholder may be required to perform. Flexibility is essential since the jobholder s working hours will be determined by the requirements of the business. Why Work For Us? Hybrid working Family friendly employer Mileage allowance Discount at Cynon Linc Access to independent financial advice Workplace wellbeing scheme Employee assistance programme Real living wage employer The closing date for applications is 10.00am, Monday 14 April 2025.
Job Description - Store Manager () Job Number: Job Posting 11 Mar 2025 Unposting Date 10 Apr 2025 Location UK-England-Chesham-Chesham - High Street (37) (Store# 86791) Store Manager - Chesham Calling all community champions who are Retail and/or Hospitality professionals, that want to blend the two! Starbucks Chesham are looking for a community store manager. Join us for coffee, stay for the community, connections and opportunities. We are seeking a compassionate and community-minded Store Manager to join the Starbucks family. In this role, you will be responsible for fostering a positive, inclusive, and supportive environment within your store and the community you serve. Your primary focus will be on building strong relationships, promoting community engagement, and ensuring that our initiatives align with the values and needs of the people we serve. To be successful in this community store, you'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, get to know the competition and can identify opportunities to drive store profitability and your business forward. But most importantly you'll be an ambassador for the community you serve and the partners you lead. The best part about this role is that no two days are ever the same! A typical week could include: Executing the store operations through your team and scheduling efficiently to the needs of your store and the business. Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance. Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets. Cascading and rolling out of new initiatives to enable operational excellence and drive business results. Lead, mentor, and support a team of dedicated partners to community engagement and outreach. Foster a collaborative and inclusive team environment that values diversity and encourages innovation. Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations. Setting challenging and realistic goals to drive engagement and improve partner performance. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. Our partner promise to you, is not only joining our Starbucks family but having immediate access to 33 days of holiday annually, free drinks and food while on shift and a free bag of coffee every single week! In return, we'll also offer you a competitive starting salary and benefits that include: 33 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year. Free drinks and food when you're on shift. Our store bonus program. Bean stock options for all partners (own part of Starbucks!). Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself). A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform. Life assurance. Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit). A free 24/7 Employee Assistance Programme available to you and your family. Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners. Great long-term career opportunities in store and support center. So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Apr 26, 2025
Full time
Job Description - Store Manager () Job Number: Job Posting 11 Mar 2025 Unposting Date 10 Apr 2025 Location UK-England-Chesham-Chesham - High Street (37) (Store# 86791) Store Manager - Chesham Calling all community champions who are Retail and/or Hospitality professionals, that want to blend the two! Starbucks Chesham are looking for a community store manager. Join us for coffee, stay for the community, connections and opportunities. We are seeking a compassionate and community-minded Store Manager to join the Starbucks family. In this role, you will be responsible for fostering a positive, inclusive, and supportive environment within your store and the community you serve. Your primary focus will be on building strong relationships, promoting community engagement, and ensuring that our initiatives align with the values and needs of the people we serve. To be successful in this community store, you'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, get to know the competition and can identify opportunities to drive store profitability and your business forward. But most importantly you'll be an ambassador for the community you serve and the partners you lead. The best part about this role is that no two days are ever the same! A typical week could include: Executing the store operations through your team and scheduling efficiently to the needs of your store and the business. Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance. Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets. Cascading and rolling out of new initiatives to enable operational excellence and drive business results. Lead, mentor, and support a team of dedicated partners to community engagement and outreach. Foster a collaborative and inclusive team environment that values diversity and encourages innovation. Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations. Setting challenging and realistic goals to drive engagement and improve partner performance. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. Our partner promise to you, is not only joining our Starbucks family but having immediate access to 33 days of holiday annually, free drinks and food while on shift and a free bag of coffee every single week! In return, we'll also offer you a competitive starting salary and benefits that include: 33 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year. Free drinks and food when you're on shift. Our store bonus program. Bean stock options for all partners (own part of Starbucks!). Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself). A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform. Life assurance. Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit). A free 24/7 Employee Assistance Programme available to you and your family. Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners. Great long-term career opportunities in store and support center. So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
The Economic Development Officer (EDO) will utilise their comprehensive range of analytical, presentation and business skills in the role. In addition, the EDO will assist the Senior Economic Development Manager to formulate and deliver a focused approach to the council's corporate economic development plan. You will be confident in meeting with both internal and external stakeholders. As a first point of business contact, you will be active in areas of identifying economic drivers and trends; analysis of the local landscape; investment interventions and projects linked to escalating economic growth. With exceptional organisational skills and capable of handling multi-level projects at various stages, the EDO will, where necessary, also support delivery, running or monitoring of projects. You will need a high-level degree or equivalent experience of working in a relevant role. You need strong influencing and facilitation skills, together with an ability to communicate effectively both orally and in writing. In addition, you will have a good understanding of business services, especially programmes to support business start-ups and SME's to grow and innovate. Above all you must have a real desire to make a difference by providing exceptional support to facilitate growth within the local business community. Hybrid working arrangements are available with a maximum of 2 days working from home and office presence required for 3 days. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 26, 2025
Contractor
The Economic Development Officer (EDO) will utilise their comprehensive range of analytical, presentation and business skills in the role. In addition, the EDO will assist the Senior Economic Development Manager to formulate and deliver a focused approach to the council's corporate economic development plan. You will be confident in meeting with both internal and external stakeholders. As a first point of business contact, you will be active in areas of identifying economic drivers and trends; analysis of the local landscape; investment interventions and projects linked to escalating economic growth. With exceptional organisational skills and capable of handling multi-level projects at various stages, the EDO will, where necessary, also support delivery, running or monitoring of projects. You will need a high-level degree or equivalent experience of working in a relevant role. You need strong influencing and facilitation skills, together with an ability to communicate effectively both orally and in writing. In addition, you will have a good understanding of business services, especially programmes to support business start-ups and SME's to grow and innovate. Above all you must have a real desire to make a difference by providing exceptional support to facilitate growth within the local business community. Hybrid working arrangements are available with a maximum of 2 days working from home and office presence required for 3 days. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Job Title: Data Governance Programme Lead Duration: 12 months Pay: 450 - 550 per day inside IR35 Overview: An organisation is driving a major transformation focused on data and digital innovation. To support this, a Data Governance Programme Lead is needed to design and implement a structured data governance operating model. This role involves assessing the current landscape, defining requirements, demonstrating value, and fostering internal engagement. Key Responsibilities: Lead the project, ensuring strategic alignment, risk management, and on-time delivery. Serve as a key liaison for consultancy teams, validating methodologies and maintaining quality standards. Establish a sustainable data governance framework with clear knowledge transfer processes. Champion the initiative, securing stakeholder buy-in and upskilling teams. Programme Objectives: Align the project with broader organisational goals. Ensure strong governance and oversight throughout execution. Work with the Project Manager to secure approvals and funding. Provide strategic support and guidance to the project team. Address high-level challenges and mediate stakeholder concerns. Build a compelling internal case for data governance. Project Objectives: Define clear deliverables, expected outcomes, and success measures. Develop a structured approach to project execution. Work with the Project Manager to create detailed work plans. Identify necessary resources and expertise. Plan and manage project budgets. Implement a strong communication strategy to engage stakeholders. Identify risks and mitigation plans. Establish performance evaluation criteria. Create feedback loops for continuous improvement. Essential Experience and Competencies Data Governance & Strategy Expertise Deep knowledge of data governance frameworks (e.g., DAMA, DCAM, CDMC). Experience leading governance initiatives within public sector or geospatial domains. Understanding of data management, quality control, and compliance standards. Strategic Leadership & Business Change Ability to integrate data governance with business objectives and secure investment. Work closely with change management teams to embed governance as a core business function. Programme & Supplier Management Experience in programme/project management methodologies (MSP, Agile, etc.). Proven ability to manage external suppliers, ensuring project milestones are met. Skilled in budget management, risk assessment, and issue resolution. Stakeholder Engagement & Communication Strong engagement skills with senior leadership and technical teams. Ability to bridge technical and business perspectives, translating governance into tangible value. Excellent communication and influencing abilities. Desirable Experience Experience with data governance in hybrid cloud environments. Understanding of AI/ML governance and data readiness. Experience leading enterprise-wide data governance transformations. This is a fantastic opportunity to lead a high-impact initiative, embedding data governance best practices and ensuring long-term organisational success. How to apply? Send CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 26, 2025
Contractor
Job Title: Data Governance Programme Lead Duration: 12 months Pay: 450 - 550 per day inside IR35 Overview: An organisation is driving a major transformation focused on data and digital innovation. To support this, a Data Governance Programme Lead is needed to design and implement a structured data governance operating model. This role involves assessing the current landscape, defining requirements, demonstrating value, and fostering internal engagement. Key Responsibilities: Lead the project, ensuring strategic alignment, risk management, and on-time delivery. Serve as a key liaison for consultancy teams, validating methodologies and maintaining quality standards. Establish a sustainable data governance framework with clear knowledge transfer processes. Champion the initiative, securing stakeholder buy-in and upskilling teams. Programme Objectives: Align the project with broader organisational goals. Ensure strong governance and oversight throughout execution. Work with the Project Manager to secure approvals and funding. Provide strategic support and guidance to the project team. Address high-level challenges and mediate stakeholder concerns. Build a compelling internal case for data governance. Project Objectives: Define clear deliverables, expected outcomes, and success measures. Develop a structured approach to project execution. Work with the Project Manager to create detailed work plans. Identify necessary resources and expertise. Plan and manage project budgets. Implement a strong communication strategy to engage stakeholders. Identify risks and mitigation plans. Establish performance evaluation criteria. Create feedback loops for continuous improvement. Essential Experience and Competencies Data Governance & Strategy Expertise Deep knowledge of data governance frameworks (e.g., DAMA, DCAM, CDMC). Experience leading governance initiatives within public sector or geospatial domains. Understanding of data management, quality control, and compliance standards. Strategic Leadership & Business Change Ability to integrate data governance with business objectives and secure investment. Work closely with change management teams to embed governance as a core business function. Programme & Supplier Management Experience in programme/project management methodologies (MSP, Agile, etc.). Proven ability to manage external suppliers, ensuring project milestones are met. Skilled in budget management, risk assessment, and issue resolution. Stakeholder Engagement & Communication Strong engagement skills with senior leadership and technical teams. Ability to bridge technical and business perspectives, translating governance into tangible value. Excellent communication and influencing abilities. Desirable Experience Experience with data governance in hybrid cloud environments. Understanding of AI/ML governance and data readiness. Experience leading enterprise-wide data governance transformations. This is a fantastic opportunity to lead a high-impact initiative, embedding data governance best practices and ensuring long-term organisational success. How to apply? Send CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Marketing Manager Location: Calmsden, near Cirencester, Gloucestershire (hybrid considered) Salary: Competitive (based on experience) Are you a creative, results-driven marketing professional passionate about renewable energy Raw Energy is seeking a bright Marketing Manager to lead and execute all aspects of our marketing strategy. This is a hands-on, standalone role, perfect for someone who thrives on autonomy and wants to make a direct impact. You ll be responsible for generating leads, increasing brand awareness, and ensuring our marketing efforts drive business growth. About Raw Energy Since 2012, Raw Energy has been helping accelerate the transition to renewable energy. Our team of experts in consultancy, development, asset management, investment, construction, installation, and agri-tech has built a strong track record in the sector. We take pride in being knowledgeable, diligent, and hardworking, with a mission to ensure that energy is generated and used as efficiently as possible. Your Key Responsibilities Develop and execute a comprehensive marketing strategy across B2B and B2C channels. Generate new business leads and drive brand awareness through digital and traditional marketing. Manage SEO, PPC, email marketing, social media, and website optimisation for both search engines and AI programmes. Create compelling content (blogs, articles, press releases, campaigns, and marketing collateral). Organise events, exhibitions, and PR activities to promote our services. Conduct market research to identify opportunities and stay ahead of competitors. Measure and report on marketing performance, refining strategies accordingly. Manage the marketing budget, ensuring efficient resource allocation. Ensure consistent brand messaging and alignment across all marketing efforts. What We re Looking For Minimum 3 years of marketing experience, ideally in renewables, energy, or related sectors. Proficiency in digital marketing tools, including SEO, PPC, and email automation. Experience managing WordPress websites and marketing software. Expert understanding and operation of all social media platforms. Excellent content creation and copywriting skills. A data-driven mindset comfortable analysing and optimising campaigns. Ability to work independently while collaborating with the wider team. Strong organisational skills, attention to detail, and time management. Passion for renewable energy and sustainability. Must have the right to work in the UK. What We Offer A key role in a growing, purpose-driven company with room for career growth. Autonomy to shape and execute marketing strategies with support from the senior management team. A loyal and empathic team passionate about renewable energy. 25 days holiday + your birthday off, plus bank holidays. Free on-site parking. This is a permanent role, Monday to Friday between 8:30 AM 5:00 PM (30-minute lunch break), based at our head office in Calmesden, near Cirencester, with hybrid working potential. Ready to make an impact in renewable energy Apply now!
Apr 26, 2025
Full time
Marketing Manager Location: Calmsden, near Cirencester, Gloucestershire (hybrid considered) Salary: Competitive (based on experience) Are you a creative, results-driven marketing professional passionate about renewable energy Raw Energy is seeking a bright Marketing Manager to lead and execute all aspects of our marketing strategy. This is a hands-on, standalone role, perfect for someone who thrives on autonomy and wants to make a direct impact. You ll be responsible for generating leads, increasing brand awareness, and ensuring our marketing efforts drive business growth. About Raw Energy Since 2012, Raw Energy has been helping accelerate the transition to renewable energy. Our team of experts in consultancy, development, asset management, investment, construction, installation, and agri-tech has built a strong track record in the sector. We take pride in being knowledgeable, diligent, and hardworking, with a mission to ensure that energy is generated and used as efficiently as possible. Your Key Responsibilities Develop and execute a comprehensive marketing strategy across B2B and B2C channels. Generate new business leads and drive brand awareness through digital and traditional marketing. Manage SEO, PPC, email marketing, social media, and website optimisation for both search engines and AI programmes. Create compelling content (blogs, articles, press releases, campaigns, and marketing collateral). Organise events, exhibitions, and PR activities to promote our services. Conduct market research to identify opportunities and stay ahead of competitors. Measure and report on marketing performance, refining strategies accordingly. Manage the marketing budget, ensuring efficient resource allocation. Ensure consistent brand messaging and alignment across all marketing efforts. What We re Looking For Minimum 3 years of marketing experience, ideally in renewables, energy, or related sectors. Proficiency in digital marketing tools, including SEO, PPC, and email automation. Experience managing WordPress websites and marketing software. Expert understanding and operation of all social media platforms. Excellent content creation and copywriting skills. A data-driven mindset comfortable analysing and optimising campaigns. Ability to work independently while collaborating with the wider team. Strong organisational skills, attention to detail, and time management. Passion for renewable energy and sustainability. Must have the right to work in the UK. What We Offer A key role in a growing, purpose-driven company with room for career growth. Autonomy to shape and execute marketing strategies with support from the senior management team. A loyal and empathic team passionate about renewable energy. 25 days holiday + your birthday off, plus bank holidays. Free on-site parking. This is a permanent role, Monday to Friday between 8:30 AM 5:00 PM (30-minute lunch break), based at our head office in Calmesden, near Cirencester, with hybrid working potential. Ready to make an impact in renewable energy Apply now!
Kids Planet Day Nurseries Limited
Urmston, Manchester
We are currently looking for a Nursery Manager at Kids Planet Trafford City. Our people are what make our family great. As a proud family-run business, we see childcare as a profession, not just a job. Whether you're just starting out or are well-established in your childcare career, we'll always encourage you to take on new opportunities and challenges. We're passionate about helping our teams grow and be the best they can be! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are looking for a dedicated individual who is looking for an opportunity to lead a supportive team, a natural leader who is highly motivated, organised, enthusiastic and creative. Why become a Nursery Manager with Kids Planet Trafford City? Purpose built nursery. Good transport links, close to the Trafford Centre. Large garden areas with free flow access from all the rooms. Proud to have achieved Great Place to Work Certification 2024/2025. Crowned winners of the NMT Nursery Group of the Year (Large) 2024 award! What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. A Nursery Manager at Kids Planet Trafford City gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What a Nursery Manager needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths or be willing to achieve within 2 years of starting the position. Like the sound of joining our family? Apply today to be a Nursery Manager with Kids Planet Trafford City! We are unable to offer any kind of visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self-and flourish! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties. Job Types: Full-time, Permanent Benefits: Childcare Company events Company pension Discounted or free food Employee discount Free or subsidised travel Health & wellbeing programme Referral programme Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Trafford City - Manager
Apr 26, 2025
Full time
We are currently looking for a Nursery Manager at Kids Planet Trafford City. Our people are what make our family great. As a proud family-run business, we see childcare as a profession, not just a job. Whether you're just starting out or are well-established in your childcare career, we'll always encourage you to take on new opportunities and challenges. We're passionate about helping our teams grow and be the best they can be! Whilst all our settings are different, they all share the same values and ethos; working together to inspire your world. Children are at the heart of everything we do, so we are looking for individuals to roll up their sleeves and get stuck in. From a princess one day to astronaut the next, no two days are ever the same! We are looking for a dedicated individual who is looking for an opportunity to lead a supportive team, a natural leader who is highly motivated, organised, enthusiastic and creative. Why become a Nursery Manager with Kids Planet Trafford City? Purpose built nursery. Good transport links, close to the Trafford Centre. Large garden areas with free flow access from all the rooms. Proud to have achieved Great Place to Work Certification 2024/2025. Crowned winners of the NMT Nursery Group of the Year (Large) 2024 award! What's in it for you? Free breakfast, lunches and healthy snacks including fresh fruit. Accredited training with the KP Academy. Enhanced Maternity, Paternity Fertility and Adoption leave. Regular staff rewards. Team appreciation events. Long service awards. Dedicated wellbeing package. Highly discounted childcare. A day off for your birthday. A Nursery Manager at Kids Planet Trafford City gets: Competitive salary. Pension plan. Annual leave including bank holidays. Monday to Friday. What a Nursery Manager needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding. Senior leadership experience within a nursery setting. It is a legal requirement to hold a GCSE or equivalent qualification in Maths or be willing to achieve within 2 years of starting the position. Like the sound of joining our family? Apply today to be a Nursery Manager with Kids Planet Trafford City! We are unable to offer any kind of visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self-and flourish! Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties. Job Types: Full-time, Permanent Benefits: Childcare Company events Company pension Discounted or free food Employee discount Free or subsidised travel Health & wellbeing programme Referral programme Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Trafford City - Manager
Ernest Gordon Recruitment
Stockton-on-tees, County Durham
Commercial Account Manager (Gas Logistics) £28,000 - £30,000 + 25 days holiday + Excellent pension + Employee assistance programme + Cycle to work scheme + Extensive training & development + Benefit Hub Stockton-on-Tees Are you an organised and capable Account Manager with a background in logistics looking to work for a global business that has been operating for over 100 years and who actively train click apply for full job details
Apr 26, 2025
Full time
Commercial Account Manager (Gas Logistics) £28,000 - £30,000 + 25 days holiday + Excellent pension + Employee assistance programme + Cycle to work scheme + Extensive training & development + Benefit Hub Stockton-on-Tees Are you an organised and capable Account Manager with a background in logistics looking to work for a global business that has been operating for over 100 years and who actively train click apply for full job details
We have vacancies in the following sectors If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you! Site: Moorfields Eye Hospital, City Road Town London Salary: £82,462 - £93,773 Per Annum Including HCAS Salary period: Yearly Closing: 25/02/:59 Moorfields - A global leader in Ophthalmology We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education. With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world. This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time. Job overview It's an exciting time for Moorfields, our current priorities include building a new hospital (Oriel), introducing an EPR and moving towards the future eye care pathway. The post of general manager for the division of ophthalmology and clinical support services is a key position within the trust's senior management structure. Due to an internal secondment, there is an opportunity to cover this role for a 12 month fixed term period. Main duties of the job Reporting to the deputy Chief Operating Officer (DCOO), the general manager has a wide range of responsibilities for ensuring the effective development and operation of the division's services. The post holder will support the DCOO and clinical director in providing leadership to the division that will create an open and participative culture that enables staff to perform at their best. The individual will be expected to promote a patient-centred culturally sensitive approach to the delivery of patient care. There is a strong performance management element to this post and the emphasis is therefore on delivery. The post holder will support the DCOO and COO to lead the development and continuous review of trust wide operational policies and processes reflecting evidence based national best practice. The post holder will have overall responsibility for ensuring that optimal patient centred care is provided across all services delivered, within available human and financial resources. As a senior leader within the organisation, you will have a key role in the embedding of the Trust's values. Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Free Pilates classes Full support and training to develop your skills Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. Detailed job description and main responsibilities To lead the day-to-day operational management of the division's services and in fulfilling the following operational and strategic responsibilities: Lead Operational Performance and Delivery To lead, direct and be responsible for the operational services across all areas of the division. To be responsible for the development and implementation of strong and effective performance management systems to ensure the delivery of the division's targets and objectives. To be responsible for ensuring that effective communication systems are in place so that all staff are aware of the local and corporate vision, objectives and current performance. To be responsible for positive and effective relationships and communication channels with internal and external stakeholders and partners. To work with the DCOO and clinical director to develop an effective general management structure and team, together with arrangements for the management and development of all staff within the division. To prepare the divisions planning cycle in line with the trust guidance on methodology, content and timescales. To be responsible for the divisions plans to deliver, or contribute to, national targets and agreed internal targets, including the 18-week referral to treatment target, 6 week diagnostic wait, emergency care standards, cancer waiting times and others as required. To develop and implement effective reporting arrangements to accurately record and monitor performance against targets and to pro-actively manage any variances. To ensure that the division maintains a commitment to equality, diversity and inclusiveness in all aspects of its activities, both in relation to service provision and employment, and that specific plans are implemented to support this agenda as appropriate. To ensure appropriate public and patient involvement in assessing service quality and developing plans for improvement. Hold staff to account for delivery of their objectives through regular performance review. Governance Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, other Trust-wide policies and procedures and best practice requirements. To be responsible for the effective and timely management and monitoring of complaints within the division, ensuring that lessons are learnt from complaints and incidents. To be responsible for ensuring that effective systems for clinical governance are in place in the division, including audit and research. To be responsible for ensuring that all risks are identified, analysed and managed using all available tools, including the trust's risk management framework, and that the division's local risk register is maintained, and risks escalated to the corporate register as appropriate. Human Resources To manage and direct the implementation of the trust's HR policies and procedures within the division, and to develop effective recruitment and retention, training and staff development strategies. To be responsible for ensuring that systems are in place for all staff to receive an annual performance appraisal and to have relevant personal development plans. To be responsible for ensuring that all division staff receive adequate and effective training and adhere to published policy and procedures. To be responsible for ensuring that all staff are compliant with mandatory training requirements. To work closely with HR to deliver the division's workforce development agenda. To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of these skills within the division. Finance and Service Delivery To be responsible for the budget setting and financial performance (capital and revenue) of all areas of the division, including the planning and delivery of cost improvement, efficiency and service improvement initiatives. To manage effectively the division's finances. Ensuring that its staff comply with the trust's standing financial instructions, that the division operates within its agreed budget and that resource utilisation is regularly reviewed and maintained at optimal levels of efficiency and effectiveness. To ensure compliance with financial procedures and standing financial instructions. To lead on the planning and delivery of the division's capital programme, assessing risk and establishing priorities for equipment replacement. To lead and direct the planning and organisation of departmental service plans and to be responsible for the delivery of the annual division business plan. To ensure that all services are managed within financial balance, identifying training and development needs and working with budget holders to ensure that they are held accountable for delivery. To be responsible for ensuring, in collaboration with the performance, information and finance departments, that all relevant staff within the division have the information, support and analytical capability to be aware of their performance in relation to key objectives. To be responsible for the delivery of agreed levels of activity, monitoring variance from plan and taking corrective action as necessary. Strategy and Service Improvement Working with the leadership team in identifying both new opportunities for the individual services within the Division, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them. Support clinicians to re-design services to deliver improved clinical outcomes for patients, reduced waiting times and efficient use of resources. Challenge existing practices . click apply for full job details
Apr 26, 2025
Full time
We have vacancies in the following sectors If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you! Site: Moorfields Eye Hospital, City Road Town London Salary: £82,462 - £93,773 Per Annum Including HCAS Salary period: Yearly Closing: 25/02/:59 Moorfields - A global leader in Ophthalmology We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education. With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world. This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time. Job overview It's an exciting time for Moorfields, our current priorities include building a new hospital (Oriel), introducing an EPR and moving towards the future eye care pathway. The post of general manager for the division of ophthalmology and clinical support services is a key position within the trust's senior management structure. Due to an internal secondment, there is an opportunity to cover this role for a 12 month fixed term period. Main duties of the job Reporting to the deputy Chief Operating Officer (DCOO), the general manager has a wide range of responsibilities for ensuring the effective development and operation of the division's services. The post holder will support the DCOO and clinical director in providing leadership to the division that will create an open and participative culture that enables staff to perform at their best. The individual will be expected to promote a patient-centred culturally sensitive approach to the delivery of patient care. There is a strong performance management element to this post and the emphasis is therefore on delivery. The post holder will support the DCOO and COO to lead the development and continuous review of trust wide operational policies and processes reflecting evidence based national best practice. The post holder will have overall responsibility for ensuring that optimal patient centred care is provided across all services delivered, within available human and financial resources. As a senior leader within the organisation, you will have a key role in the embedding of the Trust's values. Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Free Pilates classes Full support and training to develop your skills Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. Detailed job description and main responsibilities To lead the day-to-day operational management of the division's services and in fulfilling the following operational and strategic responsibilities: Lead Operational Performance and Delivery To lead, direct and be responsible for the operational services across all areas of the division. To be responsible for the development and implementation of strong and effective performance management systems to ensure the delivery of the division's targets and objectives. To be responsible for ensuring that effective communication systems are in place so that all staff are aware of the local and corporate vision, objectives and current performance. To be responsible for positive and effective relationships and communication channels with internal and external stakeholders and partners. To work with the DCOO and clinical director to develop an effective general management structure and team, together with arrangements for the management and development of all staff within the division. To prepare the divisions planning cycle in line with the trust guidance on methodology, content and timescales. To be responsible for the divisions plans to deliver, or contribute to, national targets and agreed internal targets, including the 18-week referral to treatment target, 6 week diagnostic wait, emergency care standards, cancer waiting times and others as required. To develop and implement effective reporting arrangements to accurately record and monitor performance against targets and to pro-actively manage any variances. To ensure that the division maintains a commitment to equality, diversity and inclusiveness in all aspects of its activities, both in relation to service provision and employment, and that specific plans are implemented to support this agenda as appropriate. To ensure appropriate public and patient involvement in assessing service quality and developing plans for improvement. Hold staff to account for delivery of their objectives through regular performance review. Governance Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, other Trust-wide policies and procedures and best practice requirements. To be responsible for the effective and timely management and monitoring of complaints within the division, ensuring that lessons are learnt from complaints and incidents. To be responsible for ensuring that effective systems for clinical governance are in place in the division, including audit and research. To be responsible for ensuring that all risks are identified, analysed and managed using all available tools, including the trust's risk management framework, and that the division's local risk register is maintained, and risks escalated to the corporate register as appropriate. Human Resources To manage and direct the implementation of the trust's HR policies and procedures within the division, and to develop effective recruitment and retention, training and staff development strategies. To be responsible for ensuring that systems are in place for all staff to receive an annual performance appraisal and to have relevant personal development plans. To be responsible for ensuring that all division staff receive adequate and effective training and adhere to published policy and procedures. To be responsible for ensuring that all staff are compliant with mandatory training requirements. To work closely with HR to deliver the division's workforce development agenda. To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of these skills within the division. Finance and Service Delivery To be responsible for the budget setting and financial performance (capital and revenue) of all areas of the division, including the planning and delivery of cost improvement, efficiency and service improvement initiatives. To manage effectively the division's finances. Ensuring that its staff comply with the trust's standing financial instructions, that the division operates within its agreed budget and that resource utilisation is regularly reviewed and maintained at optimal levels of efficiency and effectiveness. To ensure compliance with financial procedures and standing financial instructions. To lead on the planning and delivery of the division's capital programme, assessing risk and establishing priorities for equipment replacement. To lead and direct the planning and organisation of departmental service plans and to be responsible for the delivery of the annual division business plan. To ensure that all services are managed within financial balance, identifying training and development needs and working with budget holders to ensure that they are held accountable for delivery. To be responsible for ensuring, in collaboration with the performance, information and finance departments, that all relevant staff within the division have the information, support and analytical capability to be aware of their performance in relation to key objectives. To be responsible for the delivery of agreed levels of activity, monitoring variance from plan and taking corrective action as necessary. Strategy and Service Improvement Working with the leadership team in identifying both new opportunities for the individual services within the Division, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them. Support clinicians to re-design services to deliver improved clinical outcomes for patients, reduced waiting times and efficient use of resources. Challenge existing practices . click apply for full job details
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We're currently looking for a Resource Coordinator on a full time, permanent basis. This position sits within the Planning & Service Improvement department. It can be based from home or in either of our London or Glasgow offices. The Job Reporting to the Resource Planning Manager, on a day to day basis, you'll be involved in the following: Short term intraday forecasting and real time monitoring Reviewing daily and weekly reports and produce commentary highlighting key call outs in performance or intake volumes. Delivering medium-term resourcing against forecasts. Conducting gap analysis to identify any OT requirements or cross functional working opportunities Root cause analysis where service issues arise, make recommendations to stakeholders to mitigate future re-occurrence The production and review of key metrics such as adherence, occupancy, interval reporting, productivity, and utilisation Scheduling activities such as training, team meetings, annual leave etc Provide scheduling guidance for our outsource partners The person We're looking for someone who: Has a high level of competence in Microsoft Excel . Has experience of working with WFM tools such as NICE or Verint Has strong communication skills both verbal and written. Has strong attention to detail with the ability to always provide accurate analysis Has excellent interpersonal and stakeholder management skills with the ability to build strong relationships with colleagues and external contacts We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
Apr 26, 2025
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We're currently looking for a Resource Coordinator on a full time, permanent basis. This position sits within the Planning & Service Improvement department. It can be based from home or in either of our London or Glasgow offices. The Job Reporting to the Resource Planning Manager, on a day to day basis, you'll be involved in the following: Short term intraday forecasting and real time monitoring Reviewing daily and weekly reports and produce commentary highlighting key call outs in performance or intake volumes. Delivering medium-term resourcing against forecasts. Conducting gap analysis to identify any OT requirements or cross functional working opportunities Root cause analysis where service issues arise, make recommendations to stakeholders to mitigate future re-occurrence The production and review of key metrics such as adherence, occupancy, interval reporting, productivity, and utilisation Scheduling activities such as training, team meetings, annual leave etc Provide scheduling guidance for our outsource partners The person We're looking for someone who: Has a high level of competence in Microsoft Excel . Has experience of working with WFM tools such as NICE or Verint Has strong communication skills both verbal and written. Has strong attention to detail with the ability to always provide accurate analysis Has excellent interpersonal and stakeholder management skills with the ability to build strong relationships with colleagues and external contacts We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
Investment Manager - Growth Impact Fund Location: Role holder can be located nationwide however must be able to regularly visit the London Office Department: Big Issue Invest Head Office Contract type : Permanent Hours: 35 Salary: £50,000 - £55,000 per annum Diversity Focused, Social Impact Investing This is an exciting opportunity to join the UK's leading Social Impact Investors on their Diversity Focused Fund, the Growth Impact Fund. We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector - women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds. The Investment Manager will work closely with the Investment Director to support the origination and execution of deals and ongoing support to portfolio companies through the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented backgrounds. You will also be working closely with our Joint Venture Partner - UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund. The Investment Manager will work closely with the Investment Director to support the execution and ongoing management made through the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented back grounds. You will also be working closely with Joint Venture Partner - UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund. This role will involve engaging impact-driven founders, managing the investment processes, assessing across risk, impact, and financial returns and contributing to the overall development of the Fund's strategy and portfolio management. The ideal candidate will have experience in impact investing, portfolio management, and a passion for supporting underrepresented founders with lived experience who are tackling inequality. You will have a proven ability to manage full end to end investment processes, a strong experience in impact investing and of working with diverse led organisations. You are an effective negotiator and communicator with the ability to engage and manage relationships with diverse stakeholders, present investment proposals, communicate complex ideas and build relationships. If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role. Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive. The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion. Salary and Benefits: • Salary is in the range of £50,000 to £55,000 per annum. • 25 days holiday plus bank holidays that grows incrementally service. • Flexible working policy • Hybrid working available • Pension scheme • Private Health care cover • Enhanced Family benefits • On-going learning and development • Employee Assistance programme to support your health and wellbeing • Perkpal Benefits scheme Workplace details: The role is based in the Big Issue Head Office in Finsbury Park, London, with hybrid working available - The successful candidate can be based anywhere in the UK but must be able to travel to the London Head Office as and when required. Closing date - 04 May 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap. Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company. REF-220997
Apr 26, 2025
Full time
Investment Manager - Growth Impact Fund Location: Role holder can be located nationwide however must be able to regularly visit the London Office Department: Big Issue Invest Head Office Contract type : Permanent Hours: 35 Salary: £50,000 - £55,000 per annum Diversity Focused, Social Impact Investing This is an exciting opportunity to join the UK's leading Social Impact Investors on their Diversity Focused Fund, the Growth Impact Fund. We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector - women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds. The Investment Manager will work closely with the Investment Director to support the origination and execution of deals and ongoing support to portfolio companies through the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented backgrounds. You will also be working closely with our Joint Venture Partner - UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund. The Investment Manager will work closely with the Investment Director to support the execution and ongoing management made through the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented back grounds. You will also be working closely with Joint Venture Partner - UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund. This role will involve engaging impact-driven founders, managing the investment processes, assessing across risk, impact, and financial returns and contributing to the overall development of the Fund's strategy and portfolio management. The ideal candidate will have experience in impact investing, portfolio management, and a passion for supporting underrepresented founders with lived experience who are tackling inequality. You will have a proven ability to manage full end to end investment processes, a strong experience in impact investing and of working with diverse led organisations. You are an effective negotiator and communicator with the ability to engage and manage relationships with diverse stakeholders, present investment proposals, communicate complex ideas and build relationships. If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role. Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive. The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion. Salary and Benefits: • Salary is in the range of £50,000 to £55,000 per annum. • 25 days holiday plus bank holidays that grows incrementally service. • Flexible working policy • Hybrid working available • Pension scheme • Private Health care cover • Enhanced Family benefits • On-going learning and development • Employee Assistance programme to support your health and wellbeing • Perkpal Benefits scheme Workplace details: The role is based in the Big Issue Head Office in Finsbury Park, London, with hybrid working available - The successful candidate can be based anywhere in the UK but must be able to travel to the London Head Office as and when required. Closing date - 04 May 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap. Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company. REF-220997
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Manager in our Chandlers Ford office. Let's talk about the role. It involves Maintain up-to-date knowledge of property management industry standards and expectations. Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records. Providing excellent customer experience to Landlords, Tenants and Third-party contractors. Building and maintaining ongoing relationships with both Landlords and Tenants and to ensure that you are their main point of contact. Uphold rigorous property safety standards and legal requirements. Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards. Address tenant complaints promptly and enforce property standards and legislation. Arranging and booking Property Inspections as and when it is required. Service of the relevant notices to end a tenancy or increase rental values. Ensure properties in your portfolio are legally compliant. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong problem-solving skills and excellent communication abilities. Customer service-oriented with a confident demeanour. Ability to manage tight deadlines and difficult conversations effectively. Management of multiple tasks at the same time, whilst having the ability to prioritise tasks that are most urgent or require greater attention. Confidence in leading conversations and managing the expectations of all parties involved. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Apr 26, 2025
Full time
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Manager in our Chandlers Ford office. Let's talk about the role. It involves Maintain up-to-date knowledge of property management industry standards and expectations. Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records. Providing excellent customer experience to Landlords, Tenants and Third-party contractors. Building and maintaining ongoing relationships with both Landlords and Tenants and to ensure that you are their main point of contact. Uphold rigorous property safety standards and legal requirements. Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards. Address tenant complaints promptly and enforce property standards and legislation. Arranging and booking Property Inspections as and when it is required. Service of the relevant notices to end a tenancy or increase rental values. Ensure properties in your portfolio are legally compliant. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Strong problem-solving skills and excellent communication abilities. Customer service-oriented with a confident demeanour. Ability to manage tight deadlines and difficult conversations effectively. Management of multiple tasks at the same time, whilst having the ability to prioritise tasks that are most urgent or require greater attention. Confidence in leading conversations and managing the expectations of all parties involved. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Regulatory Policy Manager Overview It is an exciting time to join the Legal Services Board as we work in collaboration with the legal services sector to deliver our ambitious 10-year strategy. The strategy's golden thread is the need to reshape legal services to better meet society's needs. We have identified some big challenges facing the sector that we are working to tackle to ensure fairer outcomes, stronger confidence and better services for the public. We are recruiting a Regulatory Policy Manager to lead, in the first instance, a new high-profile and exciting policy project focused on improving consumer protection. The legal services market is changing in ways that increases the risk of harm to consumers, and it is important for regulators to assess whether existing regulatory frameworks provide consumers sufficient protection whilst allowing new, innovative services to flourish to help reduce unmet legal need and improve access to justice. Our portfolio of regulatory policy work focuses on themes including professional ethics, access to justice, equalities and diversity, consumer protection, technology and innovation and disciplinary and enforcement. We are looking for an experienced policy manager who can demonstrate strategic awareness, the ability to work collaboratively to deliver results, confidence in the use of evidence and data, and broad experience of end-to-end policy development from design to implementation. A background in regulation or competition policy, economics or law and/or the legal services market is desirable but not essential. Why does our work matter? Legal services are of central importance for consumers, our economy and wider society: Between 2019 and 2023 66% of adults based in England and Wales had at least one legal issue Those experiencing a contentious legal issue experienced stress (53%), lost money (29%) or suffered ill health or injury (16%) 3 out of 10 small businesses face a legal problem every year and 16% rate the seriousness of their problem at least 8 out of 10 The sector contributed £34.2bn to the economy and employed 311k people in 2022 As the oversight regulator for legal services, we are responsible for ensuring that the legal services market is working well for consumers and the public more widely. We are responsible for setting the regulatory framework for the frontline sector regulators to implement. We hold them to account for their performance on an ongoing basis. What do Policy Managers do? We have a dynamic, focused team of around 15 Policy Managers and Associates who are responsible for leading our policy and regulatory work. This involves: Leading our long-term policy projects on issues like ensuring regulators' enforcement and disciplinary approaches build public confidence, deliver fairness and uphold proper standards of conduct and competence, and improving transparency on price and quality indicators to help consumers to shop around Acting as relationship managers for any of the regulators, including assessing their performance against our regulatory performance framework Assessing applications from regulators wishing to change their regulatory arrangements and determining whether we should accept - either with or without modification - or refuse the proposed changes. You can see our full work programme here: The consumer protection project Our vision is to ensure the LSB's regulatory oversight approach manages risks to consumer protection that have emerged from recent market developments whilst enabling innovative services which provide access to justice to develop and grow. This will include examining the risks posed to consumers from large firm failures, the injection of third-party litigation funding into certain areas of the market and poor practice in areas such as bulk litigation as well as the risks and opportunities provided by online, AI powered and/or unregulated legal support. We will aim to establish a consistent understanding of the range of consumer risk and how this manifests across the sector and in different parts of the market. Our aim is for consumers to be empowered to make informed choices and to make sure that services that benefit consumers are able to flourish and innovate. Core responsibilities The right candidate will be able to: Work closely and collaboratively with internal and external stakeholders Develop robust and well-evidenced policy options Manage projects effectively Have excellent drafting skills and produce high quality reports and documents Influence others through written and oral communications Provide support, specialist knowledge and constructive challenge as part of a team Lead teams - either as a line manager or a project leader Experience and qualities For this role we are particularly looking for: The ability to take a complex project from inception to the identification of viable ideas through to robust and evidenced policy proposals The ability to work confidently with ambiguity and complexity and make finely balanced decisions Highly developed interpersonal skills to build and maintain complex, sensitive and influential relationships across a wide group of regulators and stakeholders The ability to drive intellectually complex issues to a firm, practical conclusion A strong and demonstrable commitment to equality, diversity and inclusion as a colleague and a regulator Excellent collaboration skills both within the organisation and across organisational boundaries Strong organisational, delivery and project management skills Benefits The hours are 35 hours per week, a defined contribution pension scheme with an employer's contribution of 12-13% of salary, benefits allowance of 10%, which can be taken as salary and an annual leave entitlement of 25 days in addition to statutory bank holidays. Salary: £50,000-60,000 per year depending on experience. Further information The LSB has a flexible working policy that enables colleagues to choose whether they want to work from home, the office or a hybrid of both. You can be based anywhere in the UK but will be required to attend the London office when there is a business need. The LSB prides itself on its flexible working policies and we welcome applicants who would like to work full-time or part-time or as part of a job share. The LSB is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people from all parts of the community. How to apply Please write a cover letter outlining why you want the job and the skills and experience you will bring (based on the person specification) and with your CV send it by an email via the button below. You must be eligible to work in the UK. Please send your covering letter and CV as one word document (not a separate cover letter and CV) as we anonymise the applications before they go to the shortlisting panel. Please note that applications that do not have a cover letter or CV will not be considered.
Apr 26, 2025
Full time
Regulatory Policy Manager Overview It is an exciting time to join the Legal Services Board as we work in collaboration with the legal services sector to deliver our ambitious 10-year strategy. The strategy's golden thread is the need to reshape legal services to better meet society's needs. We have identified some big challenges facing the sector that we are working to tackle to ensure fairer outcomes, stronger confidence and better services for the public. We are recruiting a Regulatory Policy Manager to lead, in the first instance, a new high-profile and exciting policy project focused on improving consumer protection. The legal services market is changing in ways that increases the risk of harm to consumers, and it is important for regulators to assess whether existing regulatory frameworks provide consumers sufficient protection whilst allowing new, innovative services to flourish to help reduce unmet legal need and improve access to justice. Our portfolio of regulatory policy work focuses on themes including professional ethics, access to justice, equalities and diversity, consumer protection, technology and innovation and disciplinary and enforcement. We are looking for an experienced policy manager who can demonstrate strategic awareness, the ability to work collaboratively to deliver results, confidence in the use of evidence and data, and broad experience of end-to-end policy development from design to implementation. A background in regulation or competition policy, economics or law and/or the legal services market is desirable but not essential. Why does our work matter? Legal services are of central importance for consumers, our economy and wider society: Between 2019 and 2023 66% of adults based in England and Wales had at least one legal issue Those experiencing a contentious legal issue experienced stress (53%), lost money (29%) or suffered ill health or injury (16%) 3 out of 10 small businesses face a legal problem every year and 16% rate the seriousness of their problem at least 8 out of 10 The sector contributed £34.2bn to the economy and employed 311k people in 2022 As the oversight regulator for legal services, we are responsible for ensuring that the legal services market is working well for consumers and the public more widely. We are responsible for setting the regulatory framework for the frontline sector regulators to implement. We hold them to account for their performance on an ongoing basis. What do Policy Managers do? We have a dynamic, focused team of around 15 Policy Managers and Associates who are responsible for leading our policy and regulatory work. This involves: Leading our long-term policy projects on issues like ensuring regulators' enforcement and disciplinary approaches build public confidence, deliver fairness and uphold proper standards of conduct and competence, and improving transparency on price and quality indicators to help consumers to shop around Acting as relationship managers for any of the regulators, including assessing their performance against our regulatory performance framework Assessing applications from regulators wishing to change their regulatory arrangements and determining whether we should accept - either with or without modification - or refuse the proposed changes. You can see our full work programme here: The consumer protection project Our vision is to ensure the LSB's regulatory oversight approach manages risks to consumer protection that have emerged from recent market developments whilst enabling innovative services which provide access to justice to develop and grow. This will include examining the risks posed to consumers from large firm failures, the injection of third-party litigation funding into certain areas of the market and poor practice in areas such as bulk litigation as well as the risks and opportunities provided by online, AI powered and/or unregulated legal support. We will aim to establish a consistent understanding of the range of consumer risk and how this manifests across the sector and in different parts of the market. Our aim is for consumers to be empowered to make informed choices and to make sure that services that benefit consumers are able to flourish and innovate. Core responsibilities The right candidate will be able to: Work closely and collaboratively with internal and external stakeholders Develop robust and well-evidenced policy options Manage projects effectively Have excellent drafting skills and produce high quality reports and documents Influence others through written and oral communications Provide support, specialist knowledge and constructive challenge as part of a team Lead teams - either as a line manager or a project leader Experience and qualities For this role we are particularly looking for: The ability to take a complex project from inception to the identification of viable ideas through to robust and evidenced policy proposals The ability to work confidently with ambiguity and complexity and make finely balanced decisions Highly developed interpersonal skills to build and maintain complex, sensitive and influential relationships across a wide group of regulators and stakeholders The ability to drive intellectually complex issues to a firm, practical conclusion A strong and demonstrable commitment to equality, diversity and inclusion as a colleague and a regulator Excellent collaboration skills both within the organisation and across organisational boundaries Strong organisational, delivery and project management skills Benefits The hours are 35 hours per week, a defined contribution pension scheme with an employer's contribution of 12-13% of salary, benefits allowance of 10%, which can be taken as salary and an annual leave entitlement of 25 days in addition to statutory bank holidays. Salary: £50,000-60,000 per year depending on experience. Further information The LSB has a flexible working policy that enables colleagues to choose whether they want to work from home, the office or a hybrid of both. You can be based anywhere in the UK but will be required to attend the London office when there is a business need. The LSB prides itself on its flexible working policies and we welcome applicants who would like to work full-time or part-time or as part of a job share. The LSB is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people from all parts of the community. How to apply Please write a cover letter outlining why you want the job and the skills and experience you will bring (based on the person specification) and with your CV send it by an email via the button below. You must be eligible to work in the UK. Please send your covering letter and CV as one word document (not a separate cover letter and CV) as we anonymise the applications before they go to the shortlisting panel. Please note that applications that do not have a cover letter or CV will not be considered.
Patient Experience Manager - Horatio's Garden, Stoke Mandeville Salary: £36,000 FTE Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week Closing date: Wednesday 30 April, 2025 Start date: End May/beginning June 2025 We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville. Horatio's Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS's spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden. You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville. This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager. The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs. You will be responsible for developing and delivering social activities, supported by the charity's Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances. This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity. Key Responsibilities include: Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly Host corporate sponsor events and fundraising opportunities Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors) Represent the garden and charity at key events and speaking opportunities Work closely with the communications team to develop and ensure clear messaging in and outside the garden Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained Knowledge, Skills and Experience Essential Outstanding interpersonal skills with the ability to successfully develop new working relationships Experience of leading and managing teams Experience of working with volunteers Stakeholder engagement and networking Excellent communication skills Confident public speaker Delivering social events Experience in managing budgets and petty cash Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint Desirable Experience of working with the NHS or in a health care setting Interest and understanding in wellbeing benefits of gardens Experience of therapeutic activities Digital photography Supplier management and ordering Qualities Professional and confident Excellent communication and relationship building skills Proactive, can-do attitude Empathetic and kind Calm under pressure Ability to prioritise and adapt to changing needs of each working day Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. APPLICATION Please write a one page covering letter, explaining why you would be suited to this role and send this along with your CV via the button below. Please visit our website for further information, including a detailed job description and person specification. We are an equal opportunity employer and welcome applications from all sectors of society. NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.
Apr 26, 2025
Full time
Patient Experience Manager - Horatio's Garden, Stoke Mandeville Salary: £36,000 FTE Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week Closing date: Wednesday 30 April, 2025 Start date: End May/beginning June 2025 We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville. Horatio's Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS's spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden. You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville. This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager. The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs. You will be responsible for developing and delivering social activities, supported by the charity's Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances. This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity. Key Responsibilities include: Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly Host corporate sponsor events and fundraising opportunities Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors) Represent the garden and charity at key events and speaking opportunities Work closely with the communications team to develop and ensure clear messaging in and outside the garden Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained Knowledge, Skills and Experience Essential Outstanding interpersonal skills with the ability to successfully develop new working relationships Experience of leading and managing teams Experience of working with volunteers Stakeholder engagement and networking Excellent communication skills Confident public speaker Delivering social events Experience in managing budgets and petty cash Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint Desirable Experience of working with the NHS or in a health care setting Interest and understanding in wellbeing benefits of gardens Experience of therapeutic activities Digital photography Supplier management and ordering Qualities Professional and confident Excellent communication and relationship building skills Proactive, can-do attitude Empathetic and kind Calm under pressure Ability to prioritise and adapt to changing needs of each working day Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. APPLICATION Please write a one page covering letter, explaining why you would be suited to this role and send this along with your CV via the button below. Please visit our website for further information, including a detailed job description and person specification. We are an equal opportunity employer and welcome applications from all sectors of society. NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.