ABOUT THE ROLE As a Night Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 15, 2025
Full time
ABOUT THE ROLE As a Night Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Deputy Shop Manager Castleford, West Yorkshire We are committed to paying the Real Living Wage. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years' service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We've got a strong set of values that inform everything we do and we're looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role As Deputy Shop Manager at our shop in Castleford, you will lead a team of volunteers to raise funds to invest in achieving the charity's goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. Specifically, you will: Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working. Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment. Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. About You To be considered for this role, you will need: To have experience of managing people and/or volunteers including recruitment and development. To be highly organised with good time management skills. To be able to prioritise workload and meet deadlines. To be able to use own initiative. To be resilient and adaptable to change. To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable. A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings. A willingness and ability to safely lone work. A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: A check on your employment history, by seeking two references A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 A DBS check at basic level Please note, this role is not eligible for a visa sponsorship. Application To apply please click on the 'Apply now' button below and upload a copy of your CV and cover letter. The closing date for applications is 21 May 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual's circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
May 15, 2025
Full time
Deputy Shop Manager Castleford, West Yorkshire We are committed to paying the Real Living Wage. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years' service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We've got a strong set of values that inform everything we do and we're looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role As Deputy Shop Manager at our shop in Castleford, you will lead a team of volunteers to raise funds to invest in achieving the charity's goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. Specifically, you will: Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working. Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment. Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. About You To be considered for this role, you will need: To have experience of managing people and/or volunteers including recruitment and development. To be highly organised with good time management skills. To be able to prioritise workload and meet deadlines. To be able to use own initiative. To be resilient and adaptable to change. To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable. A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings. A willingness and ability to safely lone work. A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: A check on your employment history, by seeking two references A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 A DBS check at basic level Please note, this role is not eligible for a visa sponsorship. Application To apply please click on the 'Apply now' button below and upload a copy of your CV and cover letter. The closing date for applications is 21 May 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual's circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
May 15, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
May 15, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Birmingham Perry Barr team. The Store: As our Birmingham Perry Barr Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non-contractual and may be changed from time to time. Apply now to find out more! We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
May 14, 2025
Full time
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Birmingham Perry Barr team. The Store: As our Birmingham Perry Barr Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non-contractual and may be changed from time to time. Apply now to find out more! We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose This role is accountable for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitably assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review of the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
May 14, 2025
Full time
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose This role is accountable for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitably assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review of the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
Uppingham School (Oakham, LE15 9QE) was founded in 1584 and is a leading British independent boarding and day school for over 800 boys and girls aged between 13 to 18, with approximately 600 staff. Situated within Rutland, this prestigious school is a stunning location for us to showcase the best of catering across all areas of boarding life. We are looking for a Catering and Retail Manager responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food to high standards alongside retail operations with challenging targets. This position includes the daily running of the students' retail offer and day pupils' meals over a 6-day week operation, with room to expand. You will work closely with the Deputy Manager and Student Engagement Co-Ordinator, and together strive for excellence through delivery of a diverse and effective, high volume retail catering and retail operation. You will have a passion for detail, planning and marketing. Execution of both retail and catering operations with the necessary resourcing and controls in place to manage service quality targets. What's in it for you: This is a full-time position, 40 hours per week, 5 days over 7 including occasional Saturdays. This is a term time only role, 40 weeks per year. We are offering an annual salary of up to £32,000 per annum depending on experience. Free meals and parking on shift. You will have access to our new Benefits App - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, term time only, and many more perks. You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within. We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue. What you'll be doing: Provide exceptional retail and catering operations. Encourage and establish a culture of innovation. Lead and support the Health & Safety culture across the site ensuring compliance. Ensure compliance with Aramark food and environmental safety policies in the culinary and kitchen operation. Champion sustainability throughout the retail operation. Manage business needs, performance expectations and standards. Gain an understanding of delivery of financial targets and key performance indicators within areas of responsibility and control costs. Work closely with supply chain to ensure stock control and stock holding is adhered to. Manage and train the team, developing operational standards and uphold the same within own behaviours. Lead catering team to ensure quality in final presentation of food. Monitor team performance and provide regular feedback. Plan and execute team meetings and daily briefings. Establish excellent relationships with clients, staff and pupils alike. Continually look for ways to optimise sales. Collate retail data both financially and stock related, enabling the senior management team to plan effectively for upcoming termly events. Demonstrate full partnership alignment with the client vision and Aramark values being paramount. Be open to observe, capture and act on client and customer feedback. Review wastage and continually look at opportunities to control, educate and reduce. You'll be set up for success if you have: An approved catering qualification at diploma/degree level and/or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in volume hospitality and retail and/or multi-use sites. Demonstrates excellent people management skills. A good understanding of Food Hygiene including HACCP. The ability to manage in a diverse and pressurised environment with a focus on client and customer feedback. Commercially focused with a proven ability to achieve stretching targets. Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement. About Aramark At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - . All applications will be treated in the strictest confidence.
May 14, 2025
Full time
Uppingham School (Oakham, LE15 9QE) was founded in 1584 and is a leading British independent boarding and day school for over 800 boys and girls aged between 13 to 18, with approximately 600 staff. Situated within Rutland, this prestigious school is a stunning location for us to showcase the best of catering across all areas of boarding life. We are looking for a Catering and Retail Manager responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food to high standards alongside retail operations with challenging targets. This position includes the daily running of the students' retail offer and day pupils' meals over a 6-day week operation, with room to expand. You will work closely with the Deputy Manager and Student Engagement Co-Ordinator, and together strive for excellence through delivery of a diverse and effective, high volume retail catering and retail operation. You will have a passion for detail, planning and marketing. Execution of both retail and catering operations with the necessary resourcing and controls in place to manage service quality targets. What's in it for you: This is a full-time position, 40 hours per week, 5 days over 7 including occasional Saturdays. This is a term time only role, 40 weeks per year. We are offering an annual salary of up to £32,000 per annum depending on experience. Free meals and parking on shift. You will have access to our new Benefits App - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, term time only, and many more perks. You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within. We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue. What you'll be doing: Provide exceptional retail and catering operations. Encourage and establish a culture of innovation. Lead and support the Health & Safety culture across the site ensuring compliance. Ensure compliance with Aramark food and environmental safety policies in the culinary and kitchen operation. Champion sustainability throughout the retail operation. Manage business needs, performance expectations and standards. Gain an understanding of delivery of financial targets and key performance indicators within areas of responsibility and control costs. Work closely with supply chain to ensure stock control and stock holding is adhered to. Manage and train the team, developing operational standards and uphold the same within own behaviours. Lead catering team to ensure quality in final presentation of food. Monitor team performance and provide regular feedback. Plan and execute team meetings and daily briefings. Establish excellent relationships with clients, staff and pupils alike. Continually look for ways to optimise sales. Collate retail data both financially and stock related, enabling the senior management team to plan effectively for upcoming termly events. Demonstrate full partnership alignment with the client vision and Aramark values being paramount. Be open to observe, capture and act on client and customer feedback. Review wastage and continually look at opportunities to control, educate and reduce. You'll be set up for success if you have: An approved catering qualification at diploma/degree level and/or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in volume hospitality and retail and/or multi-use sites. Demonstrates excellent people management skills. A good understanding of Food Hygiene including HACCP. The ability to manage in a diverse and pressurised environment with a focus on client and customer feedback. Commercially focused with a proven ability to achieve stretching targets. Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement. About Aramark At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - . All applications will be treated in the strictest confidence.
Team Leader - Children's Home - Croydon Salary: up to £40,000 depending on experience and qualifications Contract Type: Permanent Working hours: full-time at 40 hours per week & part-time at 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins Sleep-ins: £50 Location: East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Team Leader looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Team Leader for our new specialist Children's home in Croydon. You will work alongside the Registered Manager and Deputy Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by experienced Residential Practitioners, as well as our Wrap Around and Education Teams. About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. Watch our short video to gain an insight into our working life here at St Christopher's About the Role As Team Leader, you will be directly involved in managing a 4 bed specialist short stay Home and looking after children aged 12 to 18 years old with complex needs; including Emotional and Behavioural Difficulties (EBD), Mental Health Disorders, Substance Dependencies and Learning Disabilities. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. St Christopher's Academy At St Christopher s we can offer you a career where you can develop your skills and knowledge while making a difference to young people's lives. When you join St Christopher's, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role , we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy , please click here . Check out our staff stories here to see how you can develop your career with us We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. The successful candidate will have: Level 3 Diploma in Residential Child Care or equivalent GCSE English and Maths grades A-C. One year's experience working at a level of responsibility with children and young people in a residential setting. An understanding of the regulatory framework relating to the provision of residential services for children and young people. Good understanding of the needs and risks regarding children in care. An understanding of trauma informed practice. Experience of taking on leadership responsibilities in a teamwork setting. Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards. Excellent communication and team working skills. Ability to work shifts, including alternate weekend working and occasional sleep ins. In return we offer: Salary up to £40,000 depending on experience and qualifications. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. For your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV's will not be accepted. For the full Job Description and Person Specification click here For more information or assistance during the application process, please contact We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
May 14, 2025
Full time
Team Leader - Children's Home - Croydon Salary: up to £40,000 depending on experience and qualifications Contract Type: Permanent Working hours: full-time at 40 hours per week & part-time at 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins Sleep-ins: £50 Location: East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Team Leader looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Team Leader for our new specialist Children's home in Croydon. You will work alongside the Registered Manager and Deputy Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by experienced Residential Practitioners, as well as our Wrap Around and Education Teams. About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. Watch our short video to gain an insight into our working life here at St Christopher's About the Role As Team Leader, you will be directly involved in managing a 4 bed specialist short stay Home and looking after children aged 12 to 18 years old with complex needs; including Emotional and Behavioural Difficulties (EBD), Mental Health Disorders, Substance Dependencies and Learning Disabilities. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. St Christopher's Academy At St Christopher s we can offer you a career where you can develop your skills and knowledge while making a difference to young people's lives. When you join St Christopher's, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role , we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy , please click here . Check out our staff stories here to see how you can develop your career with us We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. The successful candidate will have: Level 3 Diploma in Residential Child Care or equivalent GCSE English and Maths grades A-C. One year's experience working at a level of responsibility with children and young people in a residential setting. An understanding of the regulatory framework relating to the provision of residential services for children and young people. Good understanding of the needs and risks regarding children in care. An understanding of trauma informed practice. Experience of taking on leadership responsibilities in a teamwork setting. Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards. Excellent communication and team working skills. Ability to work shifts, including alternate weekend working and occasional sleep ins. In return we offer: Salary up to £40,000 depending on experience and qualifications. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. For your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV's will not be accepted. For the full Job Description and Person Specification click here For more information or assistance during the application process, please contact We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
Deputy Manager - Children's Home - Croydon Salary: up to £50,000 depending on experience and qualifications 40 hours per week Monday to Friday Contract: Permanent Location : East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Deputy Manager looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Deputy Manager for our new specialist Children's home in Croydon. You will work alongside the Registered Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Team Leaders, experienced Residential Practitioners, as well as our Wrap Around and Education Teams. Recruitment Pack Job Description and Person Specification Watch our short video to gain an insight into our working life here at St Christopher's About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. About the Role As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Deputy Manager, Team Leaders, and the team of residential staff. Key aspect of the role: To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework. To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building. St Christopher's Academy Our 'St Christopher's Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy, please click here The successful candidate will have: A degree in a relevant discipline (e.g. Psychology, Social Work, Mental Health Nursing, Youth Work etc) A willingness to undertake a Level 5 Diploma in Leadership and Management for Residential Childcare, if possessing only a Level 3 qualification relevant to the role At least 2 years' experience in residential children's homes At least 1 years' experience of staff supervision and management responsibility. Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals. Numeracy skills to manage budgets efficiently and contribute to the budgetary process. An understanding of the regulatory framework relevant to the provision of residential services for children and young people. Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour. An understanding of trauma informed practice Ability to work shifts including weekends and bank holidays and undertake sleep-ins. Ability and willingness to be part of an on call rota overseeing multiple Homes. In return we offer: Starting salary up to £50,000 depending on experience and qualifications Opportunities to develop your career and become a Registered Manager. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process: At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification click here . CV's will not be accepted. For more information or assistance during the application process, please contact
May 14, 2025
Full time
Deputy Manager - Children's Home - Croydon Salary: up to £50,000 depending on experience and qualifications 40 hours per week Monday to Friday Contract: Permanent Location : East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Deputy Manager looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Deputy Manager for our new specialist Children's home in Croydon. You will work alongside the Registered Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Team Leaders, experienced Residential Practitioners, as well as our Wrap Around and Education Teams. Recruitment Pack Job Description and Person Specification Watch our short video to gain an insight into our working life here at St Christopher's About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. About the Role As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Deputy Manager, Team Leaders, and the team of residential staff. Key aspect of the role: To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework. To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building. St Christopher's Academy Our 'St Christopher's Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy, please click here The successful candidate will have: A degree in a relevant discipline (e.g. Psychology, Social Work, Mental Health Nursing, Youth Work etc) A willingness to undertake a Level 5 Diploma in Leadership and Management for Residential Childcare, if possessing only a Level 3 qualification relevant to the role At least 2 years' experience in residential children's homes At least 1 years' experience of staff supervision and management responsibility. Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals. Numeracy skills to manage budgets efficiently and contribute to the budgetary process. An understanding of the regulatory framework relevant to the provision of residential services for children and young people. Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour. An understanding of trauma informed practice Ability to work shifts including weekends and bank holidays and undertake sleep-ins. Ability and willingness to be part of an on call rota overseeing multiple Homes. In return we offer: Starting salary up to £50,000 depending on experience and qualifications Opportunities to develop your career and become a Registered Manager. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process: At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification click here . CV's will not be accepted. For more information or assistance during the application process, please contact
Manager - Children's Home - Croydon Salary: up to £70,000 depending on experience and qualifications 40 hours per week Monday to Friday Contract: Permanent Location: East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Home Manager looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Registered Manager for our new specialist Children's home in Croydon. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders, experienced Residential Practitioners as well as our Wrap Around and Education Teams. Home Manager Recruitment Pack Watch our short video to gain an insight into our working life here at St Christopher's About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. About the Role We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment. You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes. In addition we have an in house team of Therapists providing support to staff and young people within the home. St Christopher's Academy Our 'St Christopher's Academy' ensures our staff are continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy, please click here . The successful candidate will have: A degree in a relevant discipline (e.g. Psychology, Social Work, Mental Health Nursing, Youth Work etc) A Level 5 Diploma in Leadership and Management for Residential Childcare or be willing to undertake the qualification Prior experience in residential children's homes, including at least 2 years' experience of staff supervision and management responsibility. A passion for achieving the best possible outcomes for young people. Excellent leadership and staff management abilities. Exceptional communication and interpersonal skills. The ability to deliver at least 'good' in the home's Ofsted inspection. Sound business awareness and a flair for promoting the service. Flexibility, drive and resilience. This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks. In return we offer: Salary up to £70,000 per annum, depending on experience and qualifications. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry Leading training programme including Young People's right and participation, CSE, empowerment, mental health, Social Pedagogy. Contributory pension scheme, Enhanced Maternity and Company Sick Scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA Employee Assistance Programme, offering counselling, financial advice and legal support. Interest-free season ticket loan, cycle to work scheme, childcare vouchers. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee Awards based on performance and length of service. Fantastic opportunities to develop your career through our newly launched "St Christopher's Academy" Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV's will not be accepted. For the full Job Description and Person Specification, please click here . For assistance during the application process, please contact
May 14, 2025
Full time
Manager - Children's Home - Croydon Salary: up to £70,000 depending on experience and qualifications 40 hours per week Monday to Friday Contract: Permanent Location: East Croydon closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway. Are you a Home Manager looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Registered Manager for our new specialist Children's home in Croydon. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders, experienced Residential Practitioners as well as our Wrap Around and Education Teams. Home Manager Recruitment Pack Watch our short video to gain an insight into our working life here at St Christopher's About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. About the Role We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment. You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes. In addition we have an in house team of Therapists providing support to staff and young people within the home. St Christopher's Academy Our 'St Christopher's Academy' ensures our staff are continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher's Academy, please click here . The successful candidate will have: A degree in a relevant discipline (e.g. Psychology, Social Work, Mental Health Nursing, Youth Work etc) A Level 5 Diploma in Leadership and Management for Residential Childcare or be willing to undertake the qualification Prior experience in residential children's homes, including at least 2 years' experience of staff supervision and management responsibility. A passion for achieving the best possible outcomes for young people. Excellent leadership and staff management abilities. Exceptional communication and interpersonal skills. The ability to deliver at least 'good' in the home's Ofsted inspection. Sound business awareness and a flair for promoting the service. Flexibility, drive and resilience. This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks. In return we offer: Salary up to £70,000 per annum, depending on experience and qualifications. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Industry Leading training programme including Young People's right and participation, CSE, empowerment, mental health, Social Pedagogy. Contributory pension scheme, Enhanced Maternity and Company Sick Scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA Employee Assistance Programme, offering counselling, financial advice and legal support. Interest-free season ticket loan, cycle to work scheme, childcare vouchers. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee Awards based on performance and length of service. Fantastic opportunities to develop your career through our newly launched "St Christopher's Academy" Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV's will not be accepted. For the full Job Description and Person Specification, please click here . For assistance during the application process, please contact
THE COMPANY: Our client is an international corporate and retail banking group with a global reach. THE RESPONSIBILITIES: Have a good understanding of relevant legislation, the PRA and FCA Handbooks. Identify the regulatory risks the bank faces, mitigating controls and make appropriate changes. Ensure that the Compliance RCSAs are complete and up to date. Track upstream regulatory change. Help plan, prepare and execute the compliance monitoring programme. Oversee and carry out conduct risk controls, monitor the business for conduct risk issues and support conduct risk projects. Provide advice and training. Update policies and procedures as appropriate. Consumer Duty and TCF obligations. Produce the monthly MI. Act as the point of contact for Data protection matters and support the DPO. Monitor compliance with the UK GDPR and other applicable data protection legislation. Undertake breach investigation and reporting into data breaches. Deliver Data Protection training to staff from time to time. EXPERIENCE REQUIRED: Relevant experience within a Deputy or compliance manager role in the banking sector. People management experience - previous experience in managing a small team. Strong communication skills, with the ability to engage effectively with stakeholders at all levels. Experience with compliance monitoring, risk assessments, regulatory reporting, or governance frameworks. Full understanding of the FCA Handbook. For further information please contact Natalie Eshelby.
May 13, 2025
Full time
THE COMPANY: Our client is an international corporate and retail banking group with a global reach. THE RESPONSIBILITIES: Have a good understanding of relevant legislation, the PRA and FCA Handbooks. Identify the regulatory risks the bank faces, mitigating controls and make appropriate changes. Ensure that the Compliance RCSAs are complete and up to date. Track upstream regulatory change. Help plan, prepare and execute the compliance monitoring programme. Oversee and carry out conduct risk controls, monitor the business for conduct risk issues and support conduct risk projects. Provide advice and training. Update policies and procedures as appropriate. Consumer Duty and TCF obligations. Produce the monthly MI. Act as the point of contact for Data protection matters and support the DPO. Monitor compliance with the UK GDPR and other applicable data protection legislation. Undertake breach investigation and reporting into data breaches. Deliver Data Protection training to staff from time to time. EXPERIENCE REQUIRED: Relevant experience within a Deputy or compliance manager role in the banking sector. People management experience - previous experience in managing a small team. Strong communication skills, with the ability to engage effectively with stakeholders at all levels. Experience with compliance monitoring, risk assessments, regulatory reporting, or governance frameworks. Full understanding of the FCA Handbook. For further information please contact Natalie Eshelby.
Store Manager £34,000 per annum - 40 hours per week Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs' popular sausage rolls, baked goods, and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800 pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets, agreed budget, and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhere to and ensure the delivery of brand standards Drive consistent high-quality customer service and sales Lead shifts, including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high-volume retail or catering environment Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives Ability to build strong, positive relationships with stakeholders Experience motivating and increasing team performance through mentoring, training, and succession planning Ability to remain calm under pressure in a fast-paced environment You may be an assistant general manager or deputy manager aspiring to advance your career, or already a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager seeking your next challenge. We want to hear from you! Where our customer's journey pauses, yours just begins. Ready to start your journey with us? Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance INDDM Want to know what it's like to work for us? Find out from our colleague Luca.
May 13, 2025
Full time
Store Manager £34,000 per annum - 40 hours per week Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs' popular sausage rolls, baked goods, and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800 pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets, agreed budget, and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhere to and ensure the delivery of brand standards Drive consistent high-quality customer service and sales Lead shifts, including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high-volume retail or catering environment Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives Ability to build strong, positive relationships with stakeholders Experience motivating and increasing team performance through mentoring, training, and succession planning Ability to remain calm under pressure in a fast-paced environment You may be an assistant general manager or deputy manager aspiring to advance your career, or already a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager seeking your next challenge. We want to hear from you! Where our customer's journey pauses, yours just begins. Ready to start your journey with us? Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance INDDM Want to know what it's like to work for us? Find out from our colleague Luca.
Store Manager £34,000 per annum - 40 hours per week Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs' popular sausage rolls, baked goods, and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800 pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets, agreed budget, and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhere to and ensure the delivery of brand standards Drive consistent high-quality customer service and sales Lead shifts, including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high-volume retail or catering environment Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives Ability to build strong, positive relationships with stakeholders Experience motivating and increasing team performance through mentoring, training, and succession planning Ability to remain calm under pressure in a fast-paced environment You may be an assistant general manager or deputy manager aspiring to advance your career, or already a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager seeking your next challenge. We want to hear from you! Where our customer's journey pauses, yours just begins. Ready to start your journey with us? Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance INDDM Want to know what it's like to work for us? Find out from our colleague Luca.
May 13, 2025
Full time
Store Manager £34,000 per annum - 40 hours per week Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs' popular sausage rolls, baked goods, and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800 pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets, agreed budget, and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhere to and ensure the delivery of brand standards Drive consistent high-quality customer service and sales Lead shifts, including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high-volume retail or catering environment Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives Ability to build strong, positive relationships with stakeholders Experience motivating and increasing team performance through mentoring, training, and succession planning Ability to remain calm under pressure in a fast-paced environment You may be an assistant general manager or deputy manager aspiring to advance your career, or already a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager seeking your next challenge. We want to hear from you! Where our customer's journey pauses, yours just begins. Ready to start your journey with us? Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance INDDM Want to know what it's like to work for us? Find out from our colleague Luca.
HR Advisor - Blackpool Salary: £28,000 £30,000 per annum Full-time: 37.5 hours/week (Mon Fri) A multi-award winning residential care provider based in Blackpool is seeking a confident and people focused HR Advisor to join its thriving Head Office team. With an impressive record of long serving employees, this is a workplace where individuals are encouraged to be their authentic selves creating a fun, inclusive, and collaborative culture across all departments. The organisation is rapidly expanding and continues to be recognised for its commitment to people, excellence, and innovation. As part of the People and Wellbeing team, the HR Advisor will play a pivotal role in shaping employee experiences, promoting best practice, and partnering with leaders to support the full employee lifecycle. Key Responsibilities: Act as a trusted advisor to managers, providing expert HR guidance on policies, employee relations, and performance matters Lead on a wide range of ER cases, including absence, conduct, grievance, and capability Support investigations, disciplinary and grievance hearings, and capability meetings drafting documentation and attending where needed Assist the Head of People and Wellbeing in Employment Tribunal case preparation Write and implement policies to align with legal standards and organisational values Coach and support managers to build confidence in handling HR processes Analyse people data to identify trends and drive improvements Mediate conflicts and facilitate constructive resolution through formal or informal approaches Provide cross-cover during annual leave periods and act as deputy to the Head of People and Wellbeing when required Mentor and coach People and Wellbeing Assistants and contribute to their professional growth Collaborate closely with the Senior Management Team and contribute to HR strategy and operations Lead on the continuous improvement of HR systems and processes Candidate Profile: Essential: Previous experience in a similar HR role with responsibility for ER casework Demonstrable expertise in investigations, disciplinary, grievance, and capability processes Solid understanding of TUPE regulations and employment law Proven ability to coach and advise line managers Strong stakeholder management skills with a solution-focused approach Meticulous attention to detail and excellent communication skills Desirable: CIPD Level 5 or strong knowledge of ACAS guidelines and employment legislation (with intention to complete CIPD Level 5) Previous experience within the care sector Why Join This Organisation? A fast-paced, supportive environment where HR professionals can make real impact Career development, including 1-to-1 coaching and leadership opportunities Head office is open-plan, encouraging daily collaboration across departments A people-first culture with genuine investment in training, wellbeing, and career progression Benefits Include: Competitive salary of £28,000 £30,000 37.5-hour working week, Monday to Friday Smart casual dress code Free on-site parking Blue Light Card discounts at hundreds of retailers Refer a Friend bonus scheme (£125 each) Access to Employee Assistance Programme for staff and family Coaching and mentoring opportunities Regular team treats, including tea, coffee, and home-baked goodies For HR professionals who thrive in a varied, fast-growing environment and want to be part of something meaningful this is the ideal next step. Apply now to begin your journey with one of the UK s most respected residential care providers! Please contact Rory on (phone number removed) or email (url removed)
May 13, 2025
Full time
HR Advisor - Blackpool Salary: £28,000 £30,000 per annum Full-time: 37.5 hours/week (Mon Fri) A multi-award winning residential care provider based in Blackpool is seeking a confident and people focused HR Advisor to join its thriving Head Office team. With an impressive record of long serving employees, this is a workplace where individuals are encouraged to be their authentic selves creating a fun, inclusive, and collaborative culture across all departments. The organisation is rapidly expanding and continues to be recognised for its commitment to people, excellence, and innovation. As part of the People and Wellbeing team, the HR Advisor will play a pivotal role in shaping employee experiences, promoting best practice, and partnering with leaders to support the full employee lifecycle. Key Responsibilities: Act as a trusted advisor to managers, providing expert HR guidance on policies, employee relations, and performance matters Lead on a wide range of ER cases, including absence, conduct, grievance, and capability Support investigations, disciplinary and grievance hearings, and capability meetings drafting documentation and attending where needed Assist the Head of People and Wellbeing in Employment Tribunal case preparation Write and implement policies to align with legal standards and organisational values Coach and support managers to build confidence in handling HR processes Analyse people data to identify trends and drive improvements Mediate conflicts and facilitate constructive resolution through formal or informal approaches Provide cross-cover during annual leave periods and act as deputy to the Head of People and Wellbeing when required Mentor and coach People and Wellbeing Assistants and contribute to their professional growth Collaborate closely with the Senior Management Team and contribute to HR strategy and operations Lead on the continuous improvement of HR systems and processes Candidate Profile: Essential: Previous experience in a similar HR role with responsibility for ER casework Demonstrable expertise in investigations, disciplinary, grievance, and capability processes Solid understanding of TUPE regulations and employment law Proven ability to coach and advise line managers Strong stakeholder management skills with a solution-focused approach Meticulous attention to detail and excellent communication skills Desirable: CIPD Level 5 or strong knowledge of ACAS guidelines and employment legislation (with intention to complete CIPD Level 5) Previous experience within the care sector Why Join This Organisation? A fast-paced, supportive environment where HR professionals can make real impact Career development, including 1-to-1 coaching and leadership opportunities Head office is open-plan, encouraging daily collaboration across departments A people-first culture with genuine investment in training, wellbeing, and career progression Benefits Include: Competitive salary of £28,000 £30,000 37.5-hour working week, Monday to Friday Smart casual dress code Free on-site parking Blue Light Card discounts at hundreds of retailers Refer a Friend bonus scheme (£125 each) Access to Employee Assistance Programme for staff and family Coaching and mentoring opportunities Regular team treats, including tea, coffee, and home-baked goodies For HR professionals who thrive in a varied, fast-growing environment and want to be part of something meaningful this is the ideal next step. Apply now to begin your journey with one of the UK s most respected residential care providers! Please contact Rory on (phone number removed) or email (url removed)
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
May 12, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
EVERYMAN WHITELEYS (NEW OPENING) ASSISTANT GENERAL MANAGER I M GONNA MAKE YOU AN OFFER YOU CAN T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that s redefining cinema? We re on the lookout for Assistant General Managers to be part of our vibrant & friendly team. As an Assistant General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people. YOU HAD ME AT HELLO. As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way. GO AHEAD. MAKE MY DAY. The successful Assistant General Manager will receive: Up to £37,000 per annum, dependent on experience; Unlimited complimentary cinema tickets for you and your buddies 50% Everyman discount on all food & drink (unfortunately no reduction on calories) Wagestream membership - access to your wages when you need! 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity Financial,Legal, Family, Health and Wellbeing tools and resources. Retail discounts with Wagestream Cycle to Work Scheme Epic staff events, team socials, and amazing incentives! Above all else, a very good reason to get out of bed in the morning! YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT. As Assistant General Manager, you will perform an important role within the venue management team, with responsibilities including: Supporting the General Manager in the smooth running of the venue, doing everything you can to make sure our guests have the best possible experience whilst in our venue. Deputising for the General Manager as and when required. Delivering training to Team Members joining our Everyman family Delegating with the rest of the management team responsibility for Team Member recruitment, social media marketing, film scheduling, stock taking amongst other important duties. HERE S LOOKING AT YOU KID. Successful Assistant General Manager candidates will: Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this. Possess a huge personality and are not afraid to use it. A love for food, drink, customer service, and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive. Have previous experience as a Deputy or Assistant General Manager and a background in customer service-focused hospitality YOU TALKIN TO ME? Interested? Then apply today to begin your career with Everyman! INDHP
May 12, 2025
Full time
EVERYMAN WHITELEYS (NEW OPENING) ASSISTANT GENERAL MANAGER I M GONNA MAKE YOU AN OFFER YOU CAN T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that s redefining cinema? We re on the lookout for Assistant General Managers to be part of our vibrant & friendly team. As an Assistant General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people. YOU HAD ME AT HELLO. As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way. GO AHEAD. MAKE MY DAY. The successful Assistant General Manager will receive: Up to £37,000 per annum, dependent on experience; Unlimited complimentary cinema tickets for you and your buddies 50% Everyman discount on all food & drink (unfortunately no reduction on calories) Wagestream membership - access to your wages when you need! 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity Financial,Legal, Family, Health and Wellbeing tools and resources. Retail discounts with Wagestream Cycle to Work Scheme Epic staff events, team socials, and amazing incentives! Above all else, a very good reason to get out of bed in the morning! YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT. As Assistant General Manager, you will perform an important role within the venue management team, with responsibilities including: Supporting the General Manager in the smooth running of the venue, doing everything you can to make sure our guests have the best possible experience whilst in our venue. Deputising for the General Manager as and when required. Delivering training to Team Members joining our Everyman family Delegating with the rest of the management team responsibility for Team Member recruitment, social media marketing, film scheduling, stock taking amongst other important duties. HERE S LOOKING AT YOU KID. Successful Assistant General Manager candidates will: Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this. Possess a huge personality and are not afraid to use it. A love for food, drink, customer service, and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive. Have previous experience as a Deputy or Assistant General Manager and a background in customer service-focused hospitality YOU TALKIN TO ME? Interested? Then apply today to begin your career with Everyman! INDHP
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Tooting. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £30,000 p/a. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
May 12, 2025
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Tooting. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £30,000 p/a. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Llantrisant team. The Store: As our Llantrisant Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust. Please note - these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
May 11, 2025
Full time
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Llantrisant team. The Store: As our Llantrisant Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust. Please note - these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Role - Technical Manager Salary - 60,000 - 70,000 Location - Lancashire We're excited to be recruiting on behalf of a well-established and growing client in the food and drink industry, who are seeking a Technical Manager to join their team. This is a fantastic opportunity for an experienced technical professional to take the lead in ensuring the highest standards of food safety and product quality across their manufacturing operations. Responsibilities: -Report directly to the Technical Director and act as their deputy when required. -Hold overall responsibility for the site's technical and quality function. -Ensure compliance with food safety, legal, and customer standards. -Drive technical standards and continuous improvement across the site. -Lead retailer site visits and represent the site in external audits, including BRC. -Implement and evolve the site's technical strategy. -Oversee internal audit programmes and support HACCP and BRC systems. Requirements: -Proven experience in a Technical Manager or similar role in the food manufacturing industry. -A degree in Food Science, Food Technology, or a related field. -Strong working knowledge of BRC standards and HACCP principles. -Previous experience with major UK retailers. -A proactive, hands-on approach and the confidence to lead cross-functional teams. -Experience with chilled products is advantageous but not essential. The ideal candidate will be working in a similar position within food production. If you feel this exceptional opportunity is for you and you meet the above criteria, then click apply and send us an updated copy of your CV - alternatively you can send through your C.V to (url removed) or phone (phone number removed). As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
May 10, 2025
Full time
Role - Technical Manager Salary - 60,000 - 70,000 Location - Lancashire We're excited to be recruiting on behalf of a well-established and growing client in the food and drink industry, who are seeking a Technical Manager to join their team. This is a fantastic opportunity for an experienced technical professional to take the lead in ensuring the highest standards of food safety and product quality across their manufacturing operations. Responsibilities: -Report directly to the Technical Director and act as their deputy when required. -Hold overall responsibility for the site's technical and quality function. -Ensure compliance with food safety, legal, and customer standards. -Drive technical standards and continuous improvement across the site. -Lead retailer site visits and represent the site in external audits, including BRC. -Implement and evolve the site's technical strategy. -Oversee internal audit programmes and support HACCP and BRC systems. Requirements: -Proven experience in a Technical Manager or similar role in the food manufacturing industry. -A degree in Food Science, Food Technology, or a related field. -Strong working knowledge of BRC standards and HACCP principles. -Previous experience with major UK retailers. -A proactive, hands-on approach and the confidence to lead cross-functional teams. -Experience with chilled products is advantageous but not essential. The ideal candidate will be working in a similar position within food production. If you feel this exceptional opportunity is for you and you meet the above criteria, then click apply and send us an updated copy of your CV - alternatively you can send through your C.V to (url removed) or phone (phone number removed). As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
About The Role Role: Assistant Store Manager / Location: Bracknell / Salary: £29,521 per annum (OTE £32,473) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
May 10, 2025
Full time
About The Role Role: Assistant Store Manager / Location: Bracknell / Salary: £29,521 per annum (OTE £32,473) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP) What you ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/team Find out more about a Store Role About Us Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That's why it's essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we've maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge. We take great pride in the culture we've created-a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it's not just about work-we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you're excited about this role but your experience doesn't align perfectly with everything in the job description, we would encourage you to apply. It's not just your skills we are looking for, it's your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
