Customer services team leader Your new company An organisation we work closely alongside in the financial services sector are looking to recruit for a customer services team lead position. The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental objectives and identify and implement training needs of team members. To deputise for the Contact Centre Manager in their absence. ROLE DELIVERABLES• Manage and motivate team members in order to maintain and improve service and standards, and to work effectively to achieve team and organisational goals • Monitor staff performance; carry out monthly appraisals and to be responsible for supporting the personal development of employees within the team by identifying and implementing training needs • Act as a point of referral for team members, providing specialist knowledge and/or handling escalated customer calls and raising any feedback and complaints where appropriate • Depending on the objective of the specific role, analyse procedures and processes to identify areas of improvements in relation to either call handling / administrative tasks. Make sound improvements in relation to improving these processes • Motivate team members and act as role model for the department and the operations centre mission, vision and values • Manage and respond to the customer survey responses in a timely manner, providing resolution where appropriate • Be responsible for organising and delegating admin work throughout the team on a daily basis to ensure efficient turn around in line with department SLA • Ensure that the Retail Mangers inbox is worked in a timely manner, and to a high standard EMPOWERMENTThe jobholder will be expected to work largely autonomously in undertaking their role with the performance of the jobholder being monitored and measured on results against targets. The role is within a call centre environment where deadlines are largely determined by the workflow and departmental targets, although the jobholder will have some discretion over the prioritisation of other tasks. Processes and precedents will be in place to guide the individual for most of the tasks they will complete, and management will be available daily to assist in resolving escalated issues and advising where no precedents have been set. The jobholder will be responsible for putting steps in place to ensure the team members reach their targets. CANDIDATE PROFILE Foreign language skills:• None required Professional qualifications, vocational training, education level: • GCSE A-C/AS level or equivalent in Maths and English Previous experience required: • Previous management or team leader experience is desirable, ideally experience in leading teams daily in an operations environment • Experience in Customer Services environment is desirable • Essential to have knowledge and experience of administering purchase products, complaint handling and experience in working autonomously and performing to targets Person characteristics required: • Excellent communication skills and motivation skills, and • Ability to liaise and communicate with senior management and external suppliers at all levels. • Ability to prioritise and multi task. • Excellent communication skills and motivation skills. • Results oriented. • Ability to coach, mentor and manage Direct Reports. • Ability to build constructive relationships across the business. • Proactive and self-motivated What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 12, 2025
Full time
Customer services team leader Your new company An organisation we work closely alongside in the financial services sector are looking to recruit for a customer services team lead position. The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental objectives and identify and implement training needs of team members. To deputise for the Contact Centre Manager in their absence. ROLE DELIVERABLES• Manage and motivate team members in order to maintain and improve service and standards, and to work effectively to achieve team and organisational goals • Monitor staff performance; carry out monthly appraisals and to be responsible for supporting the personal development of employees within the team by identifying and implementing training needs • Act as a point of referral for team members, providing specialist knowledge and/or handling escalated customer calls and raising any feedback and complaints where appropriate • Depending on the objective of the specific role, analyse procedures and processes to identify areas of improvements in relation to either call handling / administrative tasks. Make sound improvements in relation to improving these processes • Motivate team members and act as role model for the department and the operations centre mission, vision and values • Manage and respond to the customer survey responses in a timely manner, providing resolution where appropriate • Be responsible for organising and delegating admin work throughout the team on a daily basis to ensure efficient turn around in line with department SLA • Ensure that the Retail Mangers inbox is worked in a timely manner, and to a high standard EMPOWERMENTThe jobholder will be expected to work largely autonomously in undertaking their role with the performance of the jobholder being monitored and measured on results against targets. The role is within a call centre environment where deadlines are largely determined by the workflow and departmental targets, although the jobholder will have some discretion over the prioritisation of other tasks. Processes and precedents will be in place to guide the individual for most of the tasks they will complete, and management will be available daily to assist in resolving escalated issues and advising where no precedents have been set. The jobholder will be responsible for putting steps in place to ensure the team members reach their targets. CANDIDATE PROFILE Foreign language skills:• None required Professional qualifications, vocational training, education level: • GCSE A-C/AS level or equivalent in Maths and English Previous experience required: • Previous management or team leader experience is desirable, ideally experience in leading teams daily in an operations environment • Experience in Customer Services environment is desirable • Essential to have knowledge and experience of administering purchase products, complaint handling and experience in working autonomously and performing to targets Person characteristics required: • Excellent communication skills and motivation skills, and • Ability to liaise and communicate with senior management and external suppliers at all levels. • Ability to prioritise and multi task. • Excellent communication skills and motivation skills. • Results oriented. • Ability to coach, mentor and manage Direct Reports. • Ability to build constructive relationships across the business. • Proactive and self-motivated What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customs Administrator - Permanent - Warrington - Evening Work - Immediate start Your new company My client, one of the largest logistics and export organisations, is seeking a professional Customs / Export administrator to join their team on a permanent basis. Being a market leader for over 35 years and providing export solutions across the UK and the wider field, they pride themselves on the service they offer to all national and international customers. The team plays a crucial role in ensuring smooth cross-border trade, serving a diverse customer base that includes car and vehicle parts, retail, and media sectors. Your new role The position is being offered as full time with a hybrid model in place once you have completed training and probation. The hours of work are as follows: Monday to Friday 14.30pm until 11.00pm. There may also be some occasional Saturday work required, but this is on a rota basis and additional bonus payment would be paid. Some of your duties will include but not limited to. As a Customs Operations Specialist, you will be responsible for completing forms for HMRC Amendments, accurately filling out and submitting necessary forms for amendments and updates related to customs processes. Data Entry into the TSS System Utilising the TSS (Trader Support Service) system for entry summary and supplementary declarations. Ensure data accuracy and compliance with regulations whilst handling UK export customs entries, including documentation and compliance checks. Collaborate with the team internally who oversee all shipments from the UK to Ireland. Provide a first class service for all internal and external customers What you'll need to succeed Ideally, you will possess experience in an export and import environment / customs. Possess great attention to detail for precise data entry and adherence to customs regulations. Strong communication skills are essential in order to collaborate effectively with colleagues, clients, and relevant authorities. The ideal candidate can work flexible hours, including evenings, although other arrangements can be discussed. What you'll get in return Very competitive salary between £28,000 - £30,000 per annum Free parking Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 12, 2025
Full time
Customs Administrator - Permanent - Warrington - Evening Work - Immediate start Your new company My client, one of the largest logistics and export organisations, is seeking a professional Customs / Export administrator to join their team on a permanent basis. Being a market leader for over 35 years and providing export solutions across the UK and the wider field, they pride themselves on the service they offer to all national and international customers. The team plays a crucial role in ensuring smooth cross-border trade, serving a diverse customer base that includes car and vehicle parts, retail, and media sectors. Your new role The position is being offered as full time with a hybrid model in place once you have completed training and probation. The hours of work are as follows: Monday to Friday 14.30pm until 11.00pm. There may also be some occasional Saturday work required, but this is on a rota basis and additional bonus payment would be paid. Some of your duties will include but not limited to. As a Customs Operations Specialist, you will be responsible for completing forms for HMRC Amendments, accurately filling out and submitting necessary forms for amendments and updates related to customs processes. Data Entry into the TSS System Utilising the TSS (Trader Support Service) system for entry summary and supplementary declarations. Ensure data accuracy and compliance with regulations whilst handling UK export customs entries, including documentation and compliance checks. Collaborate with the team internally who oversee all shipments from the UK to Ireland. Provide a first class service for all internal and external customers What you'll need to succeed Ideally, you will possess experience in an export and import environment / customs. Possess great attention to detail for precise data entry and adherence to customs regulations. Strong communication skills are essential in order to collaborate effectively with colleagues, clients, and relevant authorities. The ideal candidate can work flexible hours, including evenings, although other arrangements can be discussed. What you'll get in return Very competitive salary between £28,000 - £30,000 per annum Free parking Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you looking for an opportunity to work in HR? You may have an HR qualification, but you also may be a manager who deals with HR every day! Join a national company with over 12,000 business customers in a booming industry advising clients on HR Our client is the leading company in their field offering solutions to businesses all over the UK. The successful HR Advisor will be required to do the following: You will be advising across a multi-sector client base on a multitude of different cases from disciplinary and grievances, to the right the way to complex redundancies. Support clients with legally compliant advice and a personal touch. Building rapport and relationships with clients on each interaction. Record your advice accurately against the appropriate cases on the relevant databases. Support clients in drafting 'ad-hoc' letters where appropriate. Advise in line with the client's documentation taking into consideration their terms and conditions. Attend legal briefings and internal company training to ensure that the advice provided is compliant with our services. You are given a thorough 6 week training course. Your salary is reviewed TWICE A YEAR. If you are over your KPIs - your salary will increase, potentially twice a year! SALARY: 35,000 (Salary review twice a year) HOURS: Mon- Fri 9.00am - 5.30pm Our client is looking for a strong HR Advisor with the following experience and attributes: Significant previous HR experience. Or previous people management experience (you may be from a management background from various industries eg retail or hospitality with experience of HR issues). Proactive and creative problem solver, always thinking outside of the box. A willingness to learn and the ability to communicate effectively within the team. Ability to remain professional in a fast-paced environment. Always maintain a professional and responsible attitude. Broad knowledge of employment law, HRM and ACAS best practice. Excellent communication and writing skills. MS Office knowledge and experience. This role is commutable from: Coventry Leicester Wigston Nuneaton Atherstone Hinckley Bedworth Tamworth ALTERNATIVE JOB TITLES: HR Advisor, HR Partner, HR Administrator, HR Consultant, Human Resources Advisor, Manager, Retail Manager, Operations Manager, Sales Manager, HR Delivery Manager, HR Support INCAL1 Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in HR Advisor, HR Partner, HR Administrator, HR Consultant, Human Resources Advisor, Manager, Retail Manager, Operations Manager, Sales Manager, HR Delivery Manager, HR Support.
Feb 12, 2025
Full time
Are you looking for an opportunity to work in HR? You may have an HR qualification, but you also may be a manager who deals with HR every day! Join a national company with over 12,000 business customers in a booming industry advising clients on HR Our client is the leading company in their field offering solutions to businesses all over the UK. The successful HR Advisor will be required to do the following: You will be advising across a multi-sector client base on a multitude of different cases from disciplinary and grievances, to the right the way to complex redundancies. Support clients with legally compliant advice and a personal touch. Building rapport and relationships with clients on each interaction. Record your advice accurately against the appropriate cases on the relevant databases. Support clients in drafting 'ad-hoc' letters where appropriate. Advise in line with the client's documentation taking into consideration their terms and conditions. Attend legal briefings and internal company training to ensure that the advice provided is compliant with our services. You are given a thorough 6 week training course. Your salary is reviewed TWICE A YEAR. If you are over your KPIs - your salary will increase, potentially twice a year! SALARY: 35,000 (Salary review twice a year) HOURS: Mon- Fri 9.00am - 5.30pm Our client is looking for a strong HR Advisor with the following experience and attributes: Significant previous HR experience. Or previous people management experience (you may be from a management background from various industries eg retail or hospitality with experience of HR issues). Proactive and creative problem solver, always thinking outside of the box. A willingness to learn and the ability to communicate effectively within the team. Ability to remain professional in a fast-paced environment. Always maintain a professional and responsible attitude. Broad knowledge of employment law, HRM and ACAS best practice. Excellent communication and writing skills. MS Office knowledge and experience. This role is commutable from: Coventry Leicester Wigston Nuneaton Atherstone Hinckley Bedworth Tamworth ALTERNATIVE JOB TITLES: HR Advisor, HR Partner, HR Administrator, HR Consultant, Human Resources Advisor, Manager, Retail Manager, Operations Manager, Sales Manager, HR Delivery Manager, HR Support INCAL1 Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in HR Advisor, HR Partner, HR Administrator, HR Consultant, Human Resources Advisor, Manager, Retail Manager, Operations Manager, Sales Manager, HR Delivery Manager, HR Support.
We have a great opportunity to join our education team as a Mentoring Tutor for Novus, our prison education provider at HMP Five Wells (Wellingborough), offered on a permanent, full-time basis working 37 hours per week. You will work with, and be supported by, our amazing team of dedicated professionals to deliver high-quality certificate level lessons of up to 15 learners. This role will give learners the opportunity to receive a Mentoring qualification to in turn support and mentor learners within the Prison. You will need passion and understanding in your approach which will in turn help them to secure future employment opportunities post-release. We ensure all learners can access learning, feel welcome and get the right support to develop their individual talents to achieve their goals. Time will be given when you start to give you a thorough induction, you will also have time throughout your week as well for planning your lessons. Your Local Education Manager is always on hand to provide support as and when needed. Delivery happens between Monday - Friday and weekends and evenings are strictly for rest and relaxation. As part of our commitment to you, we offer access to high-quality Career Development programmes to inspire your professional development. In turn, that will ensure you are able to keep pace with developments in your relevant industry and to be able to deliver best practice. To be successful in the role, you will need: A full teaching qualification and experience teaching Mentoring/PSD courses required. However, the right candidate with appropriate experience might be considered if they are committed to completing their teaching qualification within the first year of employment. Commitment to gain an assessor award required by relevant Awarding Bodies, within one year. Hold at least a Level 2 qualification in Literacy and Numeracy (GCSE) or be willing to commit to gaining the qualification(s) within 1 year. Excellent communications skills and ability to work with a group of learners with a range of abilities. Ideally experience of Teaching in a similar setting. About Novus Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that also include, MOL, Total People, UCEN, and LTE group operations. We are currently rated "Good" by Ofsted. We have partnerships with over 1000 industry and employer partners to ensure our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education. About HMP Five Wells Prison HMP Five Wells in Wellingborough costing 253m in 2022 accommodating 1,680 residents. We are committed to celebrating diversity and promoting equality throughout our services and inside the Five Wells communities. Our aim is to make Five Wells a better place to live, work and visit by engaging with and empowering staff, prisoners' agencies, and leaders. As well as not having bars on windows, we will provide residents - with access to a gym, snooker table, table tennis table and a tablet to gain new qualifications. What the role entails As a Tutor you will develop and deliver high quality, learner focused education to meet contractual requirements and standards, in line with Novus policies and procedure, supporting learners and colleagues alike to ensure the best outcome for all who work within our sector. What we need from you In order to be successful in the role of Tutor, you will need: A teaching qualification or subject specialist qualification at Level 4 (Level 5 - new standards) with a commitment to obtain the relevant outstanding Level 4 (Level 5 - new standards) qualification within a specified time scale (required). Hold at least a Level 2 qualification in Literacy and Numeracy. Track record of effective teaching in subject specialism. Ideally you will want to be a part of a team which has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication, and positivity to your new role. Benefits Successful candidates will be offered a salary of between 28,879.45 to 34,836.20 per annum, depending on your level of experience. Our Colleagues also receive: Extensive annual leave which can be taken throughout the year and not restricted to school holiday times. Monday to Friday working pattern. Our in-house 'Evolve' training programme, which offers you the chance to upskill and further your career through a wide range of recognised qualifications. We support you through a teacher training qualification and assessor qualifications. Full package of training to support working in a Prison environment. Good progression routes into management positions within education. Learner class sizes are much smaller than in FE colleges. Able to be flexible and innovative with the curriculum. Part of the wider community of the prison service. Additional behavioural and complex need support. Excellent pension scheme options including Teachers Pension scheme. Our comprehensive in-house awards scheme. An Employee Assistance Programme including a free, confidential, 24/7 support service. Health care discounts through Simply Health. Retail discounts through You at Work. Safeguarding The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check. Equal Opportunities Statement At The LTE Group, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The closing date for this job advert is 26/02/2025. However, sometimes the job advert may close early if we receive a good response! Under our Collective Bargaining agreement with our recognised union (Unison and UCU), we have agreed a number of changes to terms and conditions of employment with effect from 1st April 2025. These changes offer colleagues enhanced remuneration and benefits package. This includes time off for your own wellbeing, competitive and structured pay, generous holiday entitlement etc. Further information can be provided as part of the recruitment process.
Feb 12, 2025
Full time
We have a great opportunity to join our education team as a Mentoring Tutor for Novus, our prison education provider at HMP Five Wells (Wellingborough), offered on a permanent, full-time basis working 37 hours per week. You will work with, and be supported by, our amazing team of dedicated professionals to deliver high-quality certificate level lessons of up to 15 learners. This role will give learners the opportunity to receive a Mentoring qualification to in turn support and mentor learners within the Prison. You will need passion and understanding in your approach which will in turn help them to secure future employment opportunities post-release. We ensure all learners can access learning, feel welcome and get the right support to develop their individual talents to achieve their goals. Time will be given when you start to give you a thorough induction, you will also have time throughout your week as well for planning your lessons. Your Local Education Manager is always on hand to provide support as and when needed. Delivery happens between Monday - Friday and weekends and evenings are strictly for rest and relaxation. As part of our commitment to you, we offer access to high-quality Career Development programmes to inspire your professional development. In turn, that will ensure you are able to keep pace with developments in your relevant industry and to be able to deliver best practice. To be successful in the role, you will need: A full teaching qualification and experience teaching Mentoring/PSD courses required. However, the right candidate with appropriate experience might be considered if they are committed to completing their teaching qualification within the first year of employment. Commitment to gain an assessor award required by relevant Awarding Bodies, within one year. Hold at least a Level 2 qualification in Literacy and Numeracy (GCSE) or be willing to commit to gaining the qualification(s) within 1 year. Excellent communications skills and ability to work with a group of learners with a range of abilities. Ideally experience of Teaching in a similar setting. About Novus Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that also include, MOL, Total People, UCEN, and LTE group operations. We are currently rated "Good" by Ofsted. We have partnerships with over 1000 industry and employer partners to ensure our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education. About HMP Five Wells Prison HMP Five Wells in Wellingborough costing 253m in 2022 accommodating 1,680 residents. We are committed to celebrating diversity and promoting equality throughout our services and inside the Five Wells communities. Our aim is to make Five Wells a better place to live, work and visit by engaging with and empowering staff, prisoners' agencies, and leaders. As well as not having bars on windows, we will provide residents - with access to a gym, snooker table, table tennis table and a tablet to gain new qualifications. What the role entails As a Tutor you will develop and deliver high quality, learner focused education to meet contractual requirements and standards, in line with Novus policies and procedure, supporting learners and colleagues alike to ensure the best outcome for all who work within our sector. What we need from you In order to be successful in the role of Tutor, you will need: A teaching qualification or subject specialist qualification at Level 4 (Level 5 - new standards) with a commitment to obtain the relevant outstanding Level 4 (Level 5 - new standards) qualification within a specified time scale (required). Hold at least a Level 2 qualification in Literacy and Numeracy. Track record of effective teaching in subject specialism. Ideally you will want to be a part of a team which has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication, and positivity to your new role. Benefits Successful candidates will be offered a salary of between 28,879.45 to 34,836.20 per annum, depending on your level of experience. Our Colleagues also receive: Extensive annual leave which can be taken throughout the year and not restricted to school holiday times. Monday to Friday working pattern. Our in-house 'Evolve' training programme, which offers you the chance to upskill and further your career through a wide range of recognised qualifications. We support you through a teacher training qualification and assessor qualifications. Full package of training to support working in a Prison environment. Good progression routes into management positions within education. Learner class sizes are much smaller than in FE colleges. Able to be flexible and innovative with the curriculum. Part of the wider community of the prison service. Additional behavioural and complex need support. Excellent pension scheme options including Teachers Pension scheme. Our comprehensive in-house awards scheme. An Employee Assistance Programme including a free, confidential, 24/7 support service. Health care discounts through Simply Health. Retail discounts through You at Work. Safeguarding The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check. Equal Opportunities Statement At The LTE Group, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The closing date for this job advert is 26/02/2025. However, sometimes the job advert may close early if we receive a good response! Under our Collective Bargaining agreement with our recognised union (Unison and UCU), we have agreed a number of changes to terms and conditions of employment with effect from 1st April 2025. These changes offer colleagues enhanced remuneration and benefits package. This includes time off for your own wellbeing, competitive and structured pay, generous holiday entitlement etc. Further information can be provided as part of the recruitment process.
Corporate Tax Associate Director / Director - Private Equity Location: London Type: Permanent Salary: up to £150,000 + bonus This firm is looking for experienced tax professionals to join the Private Equity Backed Company advisory team in London, at Associate Director level. Investment into private equity backed companies has reached record highs, with large takeovers regularly making the press. This firm has a dedicated team of tax professionals with a primary focus on advising this market. Their clients range from smaller UK focused businesses that have received their first round of investment to significant multinational household names. They advise all sectors, with a bias towards technology, media, retail, leisure, and business services. We are experiencing a huge demand for tax advice in this area and are looking to expand the London team. You might have experience in a transactions team or already be experienced in advising portfolio companies. Either way, you will be excited by the idea of providing value to our clients throughout their lifecycle, whether that be assisting with all the immediate post-acquisition actions, advising them on their growth phase with bolt-on acquisitions, refinancings, carve-outs, and disposals, and getting them ready for their next exit. Successful candidates will join a national network of professionals advising portfolio companies, which works very closely alongside our market-leading M&A tax practice. You will become part of a dynamic and successful team and help the practice continue to grow the firm's presence in this large and important sector of the UK economy. Tax advice to private equity backed companies is a core area of focus and growth for this firm in the UK and globally. This means that you will have plenty of development opportunities as well as the chance to learn and work with the market leaders. Your Role: Your role will be diverse and challenging, and you will take the lead on delivering our client services and developing client relationships, as well as playing an active part in building new relationships and identifying and winning opportunities with your existing clients and new clients. You will be a confident team player and enjoy sharing your knowledge and expertise with others, as well as continuing to build your own technical expertise or specialism. Your responsibilities will include managing diverse teams within an inclusive team culture where people are recognised for their contribution. As part of your role, you will receive continuous on-the-job training, including direct interaction with the partners and directors in our team, as well as extensive opportunities to interact with our clients and targets. You will have people management responsibilities, including developing junior members of the team and may act as a coach for more junior members of the team. Your Responsibilities: You will have responsibility for providing technical advice across a wide range of projects for private equity portfolio companies, including: Post-acquisition support and integration Group reorganisations and simplifications Transactions - bolt-on acquisitions (due diligence and structuring), carve-outs, disposals Refinancings and cash realisations Sell side support on a future exit event Managing and coordinating input from tax specialists in VAT, employment taxes, management incentives, and share schemes Managing and coordinating input and advice from member firms for clients which have international operations Overseeing tax reporting and compliance engagements for your clients Requirements: Experience of working in an administrative role, preferably in a professional services or HMRC environment Methodical and highly organised working skills Keen attention to detail Excellent verbal and written communication skills Ability to deal effectively with issues face-to-face and by telephone Desire to be flexible and proactive in suggesting ideas for streamlining the processes Track record of implementing and/or applying standardised procedures and protocols to improve efficiency Demonstrable skill in managing key stakeholders' expectations and consistently delivering to the highest standards Uses own initiative to identify appropriate solutions to problems Ability to work independently and manage own workload Strong team working skills and ability to build internal networks Calm, efficient and resilient under pressure Capable of meeting challenging/demanding and competing deadlines High degree of IT literacy including Microsoft Office programmes. Some knowledge of VBA would be desirable, but not essential To discuss this opportunity further please call Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Feb 12, 2025
Full time
Corporate Tax Associate Director / Director - Private Equity Location: London Type: Permanent Salary: up to £150,000 + bonus This firm is looking for experienced tax professionals to join the Private Equity Backed Company advisory team in London, at Associate Director level. Investment into private equity backed companies has reached record highs, with large takeovers regularly making the press. This firm has a dedicated team of tax professionals with a primary focus on advising this market. Their clients range from smaller UK focused businesses that have received their first round of investment to significant multinational household names. They advise all sectors, with a bias towards technology, media, retail, leisure, and business services. We are experiencing a huge demand for tax advice in this area and are looking to expand the London team. You might have experience in a transactions team or already be experienced in advising portfolio companies. Either way, you will be excited by the idea of providing value to our clients throughout their lifecycle, whether that be assisting with all the immediate post-acquisition actions, advising them on their growth phase with bolt-on acquisitions, refinancings, carve-outs, and disposals, and getting them ready for their next exit. Successful candidates will join a national network of professionals advising portfolio companies, which works very closely alongside our market-leading M&A tax practice. You will become part of a dynamic and successful team and help the practice continue to grow the firm's presence in this large and important sector of the UK economy. Tax advice to private equity backed companies is a core area of focus and growth for this firm in the UK and globally. This means that you will have plenty of development opportunities as well as the chance to learn and work with the market leaders. Your Role: Your role will be diverse and challenging, and you will take the lead on delivering our client services and developing client relationships, as well as playing an active part in building new relationships and identifying and winning opportunities with your existing clients and new clients. You will be a confident team player and enjoy sharing your knowledge and expertise with others, as well as continuing to build your own technical expertise or specialism. Your responsibilities will include managing diverse teams within an inclusive team culture where people are recognised for their contribution. As part of your role, you will receive continuous on-the-job training, including direct interaction with the partners and directors in our team, as well as extensive opportunities to interact with our clients and targets. You will have people management responsibilities, including developing junior members of the team and may act as a coach for more junior members of the team. Your Responsibilities: You will have responsibility for providing technical advice across a wide range of projects for private equity portfolio companies, including: Post-acquisition support and integration Group reorganisations and simplifications Transactions - bolt-on acquisitions (due diligence and structuring), carve-outs, disposals Refinancings and cash realisations Sell side support on a future exit event Managing and coordinating input from tax specialists in VAT, employment taxes, management incentives, and share schemes Managing and coordinating input and advice from member firms for clients which have international operations Overseeing tax reporting and compliance engagements for your clients Requirements: Experience of working in an administrative role, preferably in a professional services or HMRC environment Methodical and highly organised working skills Keen attention to detail Excellent verbal and written communication skills Ability to deal effectively with issues face-to-face and by telephone Desire to be flexible and proactive in suggesting ideas for streamlining the processes Track record of implementing and/or applying standardised procedures and protocols to improve efficiency Demonstrable skill in managing key stakeholders' expectations and consistently delivering to the highest standards Uses own initiative to identify appropriate solutions to problems Ability to work independently and manage own workload Strong team working skills and ability to build internal networks Calm, efficient and resilient under pressure Capable of meeting challenging/demanding and competing deadlines High degree of IT literacy including Microsoft Office programmes. Some knowledge of VBA would be desirable, but not essential To discuss this opportunity further please call Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 12, 2025
Full time
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Job Title: eCommerce Lead Salary: £33,420 per annum Team: Retail & Volunteer Development Hours: 37.5 hours per week Location: Woking GU21 2EP About Shooting Star Children s Hospices We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count . About the role We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we plan to expand our retail portfolio and eCommerce area. Your key purpose will be manage and develop our online retail operation to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website. You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation. You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations. About you This role requires proven experience of trading on eBay and other online platforms and a A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable. You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg AdWord Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Cycle to work scheme Mental Health First Aiders Nutritionally balanced meals at Christopher s (free for employees) and free fruit at our Hampton site Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. Equality, diversity and inclusion Shooting Star Children s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Closing Date: Sunday, 23rd February 2025
Feb 11, 2025
Full time
Job Title: eCommerce Lead Salary: £33,420 per annum Team: Retail & Volunteer Development Hours: 37.5 hours per week Location: Woking GU21 2EP About Shooting Star Children s Hospices We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count . About the role We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we plan to expand our retail portfolio and eCommerce area. Your key purpose will be manage and develop our online retail operation to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website. You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation. You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations. About you This role requires proven experience of trading on eBay and other online platforms and a A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable. You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg AdWord Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Cycle to work scheme Mental Health First Aiders Nutritionally balanced meals at Christopher s (free for employees) and free fruit at our Hampton site Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. Equality, diversity and inclusion Shooting Star Children s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Closing Date: Sunday, 23rd February 2025
The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Senior Talent Acquisition Manager to ensure we source and select the very best talent for our business. The role is based in London, Cottons Centre (with some travel to Milton Keynes). What you will be doing This role is responsible for leading the recruitment activity for our Head Office teams, taking roles from advertising through to offer stage. Additionally, this role has overall accountability for the delivery of our recruitment activity in our Milton Keynes Operations areas (namely our Distribution Centre and Contact Centre) through the "Talent Acquisition Manager" based on site. This role takes ownership for the full candidate experience, looking at how we optimise our attraction strategies, events, and agency partnerships to deliver the talent we need. The Senior Talent Acquisition Manager will ensure that the recruitment process is not only speedy, accurate, and cost-effective but is also engaging for all candidates regardless of the outcome. What we are looking for We're looking for someone with proven experience sourcing and screening candidates either in an in-house or agency environment whilst managing multiple vacancies and deadlines at any given time. You'll be confident communicating with stakeholders of all levels and have the ability to advise, guide, and train on recruitment best practices. Most importantly, you'll act as a "shining example" of Charles Tyrwhitt's values and have the ability to build credible relationships and influence others. A professional and customer-focused mindset will be key, along with a high degree of emotional intelligence. There will be a lot of organising, planning, and reporting so you'll need to be efficient, accurate, and comfortable working with Excel and our ATS - PeopleXD. What you can expect from us: Competitive salary with excellent bonus scheme Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!) We are proud to be a Carbon Neutral company and passionate about beating climate change We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an "all company" CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!) At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. The 3 BE's "How" you do your job is just as important as "What" you do - that's why we have our 3 BE's to guide us and keep us focused on what really matters. Each BE-lief in turn captures three BE-haviours - our way of getting things done.
Feb 11, 2025
Full time
The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Senior Talent Acquisition Manager to ensure we source and select the very best talent for our business. The role is based in London, Cottons Centre (with some travel to Milton Keynes). What you will be doing This role is responsible for leading the recruitment activity for our Head Office teams, taking roles from advertising through to offer stage. Additionally, this role has overall accountability for the delivery of our recruitment activity in our Milton Keynes Operations areas (namely our Distribution Centre and Contact Centre) through the "Talent Acquisition Manager" based on site. This role takes ownership for the full candidate experience, looking at how we optimise our attraction strategies, events, and agency partnerships to deliver the talent we need. The Senior Talent Acquisition Manager will ensure that the recruitment process is not only speedy, accurate, and cost-effective but is also engaging for all candidates regardless of the outcome. What we are looking for We're looking for someone with proven experience sourcing and screening candidates either in an in-house or agency environment whilst managing multiple vacancies and deadlines at any given time. You'll be confident communicating with stakeholders of all levels and have the ability to advise, guide, and train on recruitment best practices. Most importantly, you'll act as a "shining example" of Charles Tyrwhitt's values and have the ability to build credible relationships and influence others. A professional and customer-focused mindset will be key, along with a high degree of emotional intelligence. There will be a lot of organising, planning, and reporting so you'll need to be efficient, accurate, and comfortable working with Excel and our ATS - PeopleXD. What you can expect from us: Competitive salary with excellent bonus scheme Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!) We are proud to be a Carbon Neutral company and passionate about beating climate change We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an "all company" CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!) At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. The 3 BE's "How" you do your job is just as important as "What" you do - that's why we have our 3 BE's to guide us and keep us focused on what really matters. Each BE-lief in turn captures three BE-haviours - our way of getting things done.
Role: Lead Generation Retail Specialist Department: Customer Operations Location: Tongwell, Milton Keynes/WFH (3 days in Tongwell, 2 days from home)Hours: 37.5 hours per week - Rotating shifts; 1 week 09:00 - 17:30 and then 1 week 11:00 - 19:30 Start: February 2025 Duration: 12 months initially Basic Rate: £14.31 per hour PAYE Your New Role: As a Lead Generation Advisor, your primary responsibility will be to engage with current and potential customers across various sales channels. Your goal is to influence customers to commit to leads while adhering to FCA regulatory guidelines when recommending products and services. You'll proactively reach out to customers through the Outbound Telephony sales channel, making a minimum of 150 calls per day. Additionally, you'll utilise live chat to interact with customers, ensuring effective communication and lead conversion. Your role involves recommending suitable offers and vehicles. What You'll Need to Succeed: * Proven Sales Experience: You should have a track record of success in a call centre environment within regulated sales. * Customer Orientation: Adaptability and responsiveness to different customer personalities are essential. * Excellent Communication and Negotiation Skills: Effective communication and persuasive abilities are crucial. * Self-Motivation: Drive and initiative are key to achieving targets. * Active Listening: Understand customer needs and respond appropriately. * Sales Skills: Familiarity with sales techniques and strategies. * Organisational Skills: Manage tasks efficiently. What You'll Receive in Return: * Opportunity: Work with a leading automotive brand. * Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking. * Technology: Contingent workers receive their own laptop. * Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). * Silent Room: A dedicated space in the Tongwell office for prayer or reflection. * Long-Term Career Progression: Potential for permanent roles. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Feb 10, 2025
Contractor
Role: Lead Generation Retail Specialist Department: Customer Operations Location: Tongwell, Milton Keynes/WFH (3 days in Tongwell, 2 days from home)Hours: 37.5 hours per week - Rotating shifts; 1 week 09:00 - 17:30 and then 1 week 11:00 - 19:30 Start: February 2025 Duration: 12 months initially Basic Rate: £14.31 per hour PAYE Your New Role: As a Lead Generation Advisor, your primary responsibility will be to engage with current and potential customers across various sales channels. Your goal is to influence customers to commit to leads while adhering to FCA regulatory guidelines when recommending products and services. You'll proactively reach out to customers through the Outbound Telephony sales channel, making a minimum of 150 calls per day. Additionally, you'll utilise live chat to interact with customers, ensuring effective communication and lead conversion. Your role involves recommending suitable offers and vehicles. What You'll Need to Succeed: * Proven Sales Experience: You should have a track record of success in a call centre environment within regulated sales. * Customer Orientation: Adaptability and responsiveness to different customer personalities are essential. * Excellent Communication and Negotiation Skills: Effective communication and persuasive abilities are crucial. * Self-Motivation: Drive and initiative are key to achieving targets. * Active Listening: Understand customer needs and respond appropriately. * Sales Skills: Familiarity with sales techniques and strategies. * Organisational Skills: Manage tasks efficiently. What You'll Receive in Return: * Opportunity: Work with a leading automotive brand. * Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking. * Technology: Contingent workers receive their own laptop. * Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). * Silent Room: A dedicated space in the Tongwell office for prayer or reflection. * Long-Term Career Progression: Potential for permanent roles. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
Feb 10, 2025
Full time
Reports to: Sales Manager Work Location: Amotherby, Malton, YO176TA Hours of work: Monday - Friday, 8:00am - 5:00pm Job type: Permanent, Full-time Driving Licence: Full UK driving licence Package: £40,000pa, company car, pension The Company BATA Group is a farmer-owned cooperative that supplies animal feeds, fuel, and an extensive range of other goods and services including testing, manufacturing, merchanting and distribution. We serve our members, farmers, the agricultural industry, other business sectors, and the public through our retail operations. Job Purpose The Technical Sales Specialist has a vital role in providing technical support on a key range of agricultural commodities. The role will focus on fertiliser, seeds, agricultural chemicals and support the sales of other key farm commodities including animal feeds. It will provide advice and assistance to the field sales team, customer service team and directly to our customers. The ideal candidate will take a leading role in product development and innovation. We want to maintain a market leading position where customer service and fulfilment are at the heart of everything we do. This is a key role with considerable scope to develop that will gain exposure to different areas and teams within the business. General Job Tasks • To provide technical and product advice to colleagues and customers daily. • Analyse market trends and seasonal requirements to make informed decisions. • Regular contact with suppliers to establish product availability, lead times, pricing, enabling clear communication and data for customers. • Develop sales, working with established customer lists and creating new business and sales opportunities. • Working with the Sales Manager to organise sales campaigns and marketing plans for key commodities. Key Attributes • A background in one or more of the following fields: fertiliser, agricultural chemicals, seeds or animal feeds is essential. • Ideally FACTS and BASIS qualified but training could be given. • A keen eye for detail and a commercial mindset. • Excellent communication, multitasking, and organisational skills. • Confident in communicating with colleagues, suppliers, and customers at different levels. • Polite and able to work calmly under pressure whilst dealing with variable workloads, changing tasks, and supporting colleagues. • Systematic and able to prioritise, set, and work to deadlines. • IT and analytical skills. • Occasional travel away from home to conferences and supplier visits may be required. If you like the sound of this and would like to know more about joining us in this key role, please contact. Job Types: Full-time, Permanent Pay: £40,000.00 per year Additional pay: • Yearly bonus Benefits: • Company car • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • On-site parking • Store discount Schedule: • Day shift • Monday to Friday Work Location: In person You can also apply for this role by clicking the Apply Button.
Vice President, Emerging Markets Fixed Income Product Strategist About this role BlackRock's Emerging Markets Fixed Income group is seeking a Product Strategist who will be responsible for directly contributing to the promotion of the range of products and strategies managed by the Emerging Markets Fixed Income team. The candidate will utilize their intimate knowledge of the asset classes, the product range and our investment process to work with sales through all the firm's sales channels. The person will operate in a team environment and will report to the head of EM Fixed Income Strategy. Key Responsibilities: Serve as a proxy for portfolio managers, acting as an expert on products, markets, and capabilities during client meetings, product reviews, conferences, and internal training sessions. Act as the primary contact for internal distribution channels (institutional, retail, and financial institutions), providing insights on investment philosophy, process, ESG integration, risk, performance, and other relevant product information. Efficiently lever internal resources to respond to client inquiries and information requests. Proactively address clients' investment, business, and operational challenges by serving as the key liaison between the investment team and internal departments (compliance, legal, operations, marketing, and relationship management). Participate in strategy and product meetings with portfolio managers and other strategists to gather insights for investment commentaries and commercial narratives. Develop and maintain a variety of materials to support commercial activities, including customised decks for internal and external consumption. Contribute to the creation of reports, RFPs, and thought leadership pieces that articulate the team's views and strategies. Skills: Strong understanding of Fixed Income markets, with a particular focus or interest in Emerging Markets. Ability to manage multiple tasks and competing priorities, often under tight deadlines. Strong quantitative and analytical skills. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively in client meetings. Solutions-oriented approach to resolving client issues, with a focus on building strong client relationships. Thorough understanding of the asset management industry, its products, and distribution channels. Highly organized, energetic, self-motivated team player with high ethical standards and a strong work ethic. Ability to inspire and influence others about the product area and foster strong relationships with both clients and internal stakeholders. Qualifications: At least 7 years of solid, relevant experience in a product specialist or closely related role, with a focus on Fixed Income. Emerging markets experience is strongly preferred. Bachelor's or Master's degree in finance, economics or a related field. Investment Management Certificate or other professional qualification is preferred. Expert user of desktop applications (e.g. PowerPoint, Excel, Word) and familiar with information/data systems (e.g. Bloomberg, Morningstar). Our benefits: To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model: BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 10, 2025
Full time
Vice President, Emerging Markets Fixed Income Product Strategist About this role BlackRock's Emerging Markets Fixed Income group is seeking a Product Strategist who will be responsible for directly contributing to the promotion of the range of products and strategies managed by the Emerging Markets Fixed Income team. The candidate will utilize their intimate knowledge of the asset classes, the product range and our investment process to work with sales through all the firm's sales channels. The person will operate in a team environment and will report to the head of EM Fixed Income Strategy. Key Responsibilities: Serve as a proxy for portfolio managers, acting as an expert on products, markets, and capabilities during client meetings, product reviews, conferences, and internal training sessions. Act as the primary contact for internal distribution channels (institutional, retail, and financial institutions), providing insights on investment philosophy, process, ESG integration, risk, performance, and other relevant product information. Efficiently lever internal resources to respond to client inquiries and information requests. Proactively address clients' investment, business, and operational challenges by serving as the key liaison between the investment team and internal departments (compliance, legal, operations, marketing, and relationship management). Participate in strategy and product meetings with portfolio managers and other strategists to gather insights for investment commentaries and commercial narratives. Develop and maintain a variety of materials to support commercial activities, including customised decks for internal and external consumption. Contribute to the creation of reports, RFPs, and thought leadership pieces that articulate the team's views and strategies. Skills: Strong understanding of Fixed Income markets, with a particular focus or interest in Emerging Markets. Ability to manage multiple tasks and competing priorities, often under tight deadlines. Strong quantitative and analytical skills. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and effectively in client meetings. Solutions-oriented approach to resolving client issues, with a focus on building strong client relationships. Thorough understanding of the asset management industry, its products, and distribution channels. Highly organized, energetic, self-motivated team player with high ethical standards and a strong work ethic. Ability to inspire and influence others about the product area and foster strong relationships with both clients and internal stakeholders. Qualifications: At least 7 years of solid, relevant experience in a product specialist or closely related role, with a focus on Fixed Income. Emerging markets experience is strongly preferred. Bachelor's or Master's degree in finance, economics or a related field. Investment Management Certificate or other professional qualification is preferred. Expert user of desktop applications (e.g. PowerPoint, Excel, Word) and familiar with information/data systems (e.g. Bloomberg, Morningstar). Our benefits: To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model: BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Mobile Remedial Electrician (Commercial / Industrial Property Maintenance) Salary - 41k Basic + Overtime and Shift Allowance + Fully Expensed Company Van + Benefits Location - Uxbridge & surrounding area (Regional coverage) Hours - Various (premium rates paid for unsocial working) Our client is one of the largest companies in the UK, that provides specialist electrical testing services, to occupied premises. Whether it's a school, hospital, office block, retail unit or Industrial unit their job is to ensure all fixed wiring, switch gear or control equipment tested meet regulations and is safe to use. Following a visit by one of their Test & Inspection Engineers, Electricians have the important task of completing any upgrades / repairs needed. The role offers a lot of variety, you could simply be replacing a breaker or upgrading numerous switches throughout a large industrial unit. Each day is different and requires the ability to think on your feet and adapt. The team of field electricians are simply essential, the unsung heroes and the face of the company. These are permanent positions. You will receive a fully expenses company Van, fantastic benefits and a competitive salary. plenty of work and overtime is available for those who want it. The role: Our client is currently on the look out for an experienced Electrician to support our Maintenance and Repairs team covering the Uxbridge and surrounding areas. Your work is planned well in advance and coordinated via our Operations Planning team based at Head Office in West Yorkshire. You will work with your dedicated works coordinator as they support you through regular communication and liaising with the customer and any suppliers. Key Responsibilities: Conduct electrical remedial works in commercial and industrial environments. Maintain up-to-date knowledge of industry standards, legislation, and best practices. Communicate effectively with clients to explain findings, answer questions, and provide technical advice. Adhere to company policies, procedures, and safety protocols at all times. Participate in ongoing training and professional development activities to maintain and enhance technical skills. Qualifications: A minimum of 3 years of experience City & Guilds 2391-52 (or equivalent) qualification in Inspection and Testing. NVQ Level 3 18th Edition In-depth knowledge of BS 7671, IET Wiring Regulations, and other relevant standards and codes. Strong understanding of electrical systems in commercial and industrial settings. Attention to detail and a commitment to accuracy. Ability to work independently and manage time effectively. Valid UK driving licence (or equivalent, depending on location). What We Offer: Up-To 41k Basic salary Overtime and premiums for unsocial working hours (After 19:00 before 07:00) Fully expenses company van 800+ discounts on everyday essentials (discounted Gym Memberships, Holidays, Electrical Goods, Insurance, Mobile Phones) Access Please Call or send cv To apply Please note: Proof of Right To Work & Qualifications required for processing applications. IDN1
Feb 10, 2025
Full time
Mobile Remedial Electrician (Commercial / Industrial Property Maintenance) Salary - 41k Basic + Overtime and Shift Allowance + Fully Expensed Company Van + Benefits Location - Uxbridge & surrounding area (Regional coverage) Hours - Various (premium rates paid for unsocial working) Our client is one of the largest companies in the UK, that provides specialist electrical testing services, to occupied premises. Whether it's a school, hospital, office block, retail unit or Industrial unit their job is to ensure all fixed wiring, switch gear or control equipment tested meet regulations and is safe to use. Following a visit by one of their Test & Inspection Engineers, Electricians have the important task of completing any upgrades / repairs needed. The role offers a lot of variety, you could simply be replacing a breaker or upgrading numerous switches throughout a large industrial unit. Each day is different and requires the ability to think on your feet and adapt. The team of field electricians are simply essential, the unsung heroes and the face of the company. These are permanent positions. You will receive a fully expenses company Van, fantastic benefits and a competitive salary. plenty of work and overtime is available for those who want it. The role: Our client is currently on the look out for an experienced Electrician to support our Maintenance and Repairs team covering the Uxbridge and surrounding areas. Your work is planned well in advance and coordinated via our Operations Planning team based at Head Office in West Yorkshire. You will work with your dedicated works coordinator as they support you through regular communication and liaising with the customer and any suppliers. Key Responsibilities: Conduct electrical remedial works in commercial and industrial environments. Maintain up-to-date knowledge of industry standards, legislation, and best practices. Communicate effectively with clients to explain findings, answer questions, and provide technical advice. Adhere to company policies, procedures, and safety protocols at all times. Participate in ongoing training and professional development activities to maintain and enhance technical skills. Qualifications: A minimum of 3 years of experience City & Guilds 2391-52 (or equivalent) qualification in Inspection and Testing. NVQ Level 3 18th Edition In-depth knowledge of BS 7671, IET Wiring Regulations, and other relevant standards and codes. Strong understanding of electrical systems in commercial and industrial settings. Attention to detail and a commitment to accuracy. Ability to work independently and manage time effectively. Valid UK driving licence (or equivalent, depending on location). What We Offer: Up-To 41k Basic salary Overtime and premiums for unsocial working hours (After 19:00 before 07:00) Fully expenses company van 800+ discounts on everyday essentials (discounted Gym Memberships, Holidays, Electrical Goods, Insurance, Mobile Phones) Access Please Call or send cv To apply Please note: Proof of Right To Work & Qualifications required for processing applications. IDN1
We are excited to offer a fantastic opportunity for a Level 2 Highways Maintenance Operative Apprentice to join our dynamic Area 7 team. Job Title: Highways Maintenance Operative Apprentice - Level 2 Duration: 21 months Starting Salary: 26,917 (subject to 2025 review) Working Hours: Mon -Fri, Days and Nights. 07:00 - 15:00 Days, 19:00 -05:00 Nights Location: Leicester Forrest East Depot, Baines Lane, Leicester, Leicestershire, LE3 3GB Follow this link to find out more about the course - Lead traffic management operative / Institute for Apprenticeships and Technical Education What You'll Do: Carriageway patching. Maintain high technical standards. Attend project and work briefings as required. To drive/operate vehicles/plant requiring general and specialist skills including vehicle. checks, routine maintenance, (e.g. oil and water checks etc) and cleaning All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils' works, litter picking, etc Winter maintenance operations. Emergency call out operations. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect member of the public. Carrying out vehicle checks prior to shift starting, correctly filling in defect books. Recording of Drivers hours Allocation and capturing time and resource utilisation in line with operated allocation system. To keep records, complete all necessary paperwork, communicate, and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the public, clients and customers. Routine and cyclic maintenance activities. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Career Growth: Propel your career with clear, dynamic advancement opportunities into a permanent role as a Highway Maintenance Operative. During your time as an Apprentice, you will gain other qualifications with us outside of your college course which will allow you to progress through our HMO skill sets. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Qualifications Level 1 in English and Maths, or GCSE in grade of 2-3 (E-D) Candidates without Level 1 in English and Maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment. Full UK Driving License Experience None required. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Jude Palomeras, our recruiter for this role, at (url removed) . If interested, please submit your application as early as possible.
Feb 09, 2025
Full time
We are excited to offer a fantastic opportunity for a Level 2 Highways Maintenance Operative Apprentice to join our dynamic Area 7 team. Job Title: Highways Maintenance Operative Apprentice - Level 2 Duration: 21 months Starting Salary: 26,917 (subject to 2025 review) Working Hours: Mon -Fri, Days and Nights. 07:00 - 15:00 Days, 19:00 -05:00 Nights Location: Leicester Forrest East Depot, Baines Lane, Leicester, Leicestershire, LE3 3GB Follow this link to find out more about the course - Lead traffic management operative / Institute for Apprenticeships and Technical Education What You'll Do: Carriageway patching. Maintain high technical standards. Attend project and work briefings as required. To drive/operate vehicles/plant requiring general and specialist skills including vehicle. checks, routine maintenance, (e.g. oil and water checks etc) and cleaning All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils' works, litter picking, etc Winter maintenance operations. Emergency call out operations. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect member of the public. Carrying out vehicle checks prior to shift starting, correctly filling in defect books. Recording of Drivers hours Allocation and capturing time and resource utilisation in line with operated allocation system. To keep records, complete all necessary paperwork, communicate, and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the public, clients and customers. Routine and cyclic maintenance activities. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Career Growth: Propel your career with clear, dynamic advancement opportunities into a permanent role as a Highway Maintenance Operative. During your time as an Apprentice, you will gain other qualifications with us outside of your college course which will allow you to progress through our HMO skill sets. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Qualifications Level 1 in English and Maths, or GCSE in grade of 2-3 (E-D) Candidates without Level 1 in English and Maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment. Full UK Driving License Experience None required. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Jude Palomeras, our recruiter for this role, at (url removed) . If interested, please submit your application as early as possible.
HR Business Partner We rise to challenges together Business Area: Meals Location: Old Leake (Boston PE22 9PN) Contract: Permanent Salary: £35.000-£45.000 Working Hours: Monday to Friday 8:30am to 5:00pm Why join us. We're proud to offer you a career with possibilities. Where you'll be supported to work hard, aim high and bring your best to work, every day. As a valued single-site HRBP, we'll support your ambition, reward your resilience, and encourage you to rise to challenges and create a career you can be proud of too. What we do. We're the biggest name you've never heard of. You've probably eaten our food - you just didn't realise it. We make innovative fresh products, with around 18,500 colleagues working across the UK, US and China. We're the market leader in the UK fresh prepared food industry supplying meals, salads, desserts, pizza and bread to leading grocery retailers (including Tesco, M&S, Sainsbury's and Waitrose). We're ambitious. We're full of ideas. And we're ready for more people who share our values and passion for quality to join us. Boston site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About this role. Are you ready to elevate your HR career? We're looking for a dynamic People Partner to work closely with Line Managers and Senior Leaders, playing a key role in implementing our People Plan throughout the business. CIPD qualification is preferred but not essential. Why Join Us? Influence & Lead Change: Shape the future of our people strategy by coaching, influencing, and challenging key business partners. Drive Ethical Compliance: Ensure our business upholds ethical standards, including modern slavery audits, compliance, and risk management. Champion Engagement & Wellbeing: Lead engagement initiatives, coordinate wellbeing pro grams, and support a culture where every voice is heard. Deliver HR Excellence: Partner with HR specialists to oversee key processes like payroll, talent acquisition, and learning & development. Foster Growth & Development: Guide managers through performance reviews, succession planning, and leadership development. Key Responsibilities: Strategic Partnering: Work closely with the Senior HRBP to identify and resolve root causes of people challenges, providing expert advice and actionable solutions. Ethical Leadership: Support ethical compliance including SEDEX audits, modern slavery risk assessments, and ensure alignment with ethical trading standards. Talent Pipeline Management: Collaborate with the Talent Acquisition team to meet business needs, from recruiting high-calibre hourly workers to supporting internal succession for salaried roles. Employee Engagement: Coordinate employee surveys, help line managers develop action plans, and drive engagement at every level of the business. Learning & Development: Work closely with Learning & Development teams to build capability, upskill managers, and ensure we have a strong talent pipeline. Stakeholder Management: Temporary labour providers, and occupational health teams to ensure smooth operations and compliance with company standards. About you. Proven Relationship Builder: You have the ability to coach, influence, and challenge business partners effectively. Business Acumen: Strong understanding of business priorities and the role HR plays in driving success. Clear Communicator: You can convey complex information clearly across all levels, adapting your communication style to your audience. Proactive Problem-Solver: You take a pragmatic approach to resolving issues and advancing initiatives. Data-Driven: You possess strong analytical skills, able to extract, analyse, and present data that drives decisions. Resilient & Organised: You can handle multiple tasks in a fast-paced environment, meeting deadlines and delivering results. Project Experience: Proven track record of delivering HR-related projects with tangible business impact. Stakeholder & Risk Management: You can assess risk, escalate issues when necessary, and influence stakeholders at all levels. Aligned with Our Values: You act with integrity and champion our inclusive, values-driven culture. Experience in Fast-Paced Environments: While food industry experience is not essential, experience in similar-sized headcount environments (400+) is preferred. Structured with a Strong Engagement Focus: You're organised, comfortable with data, and enjoy engaging with colleagues, including spending time in the factory and working with the operations management team. Employee Relations Skills: Experience handling disciplinary and grievance processes is a must! What You'll Gain: The chance to lead and influence people strategy across a business unit. Grow your career in a company that values professional development and leadership. Be part of a business that champions ethical practices and strives for operational excellence. The opportunity to drive meaningful engagement and wellbeing initiatives that make a difference to our people. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme 25 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (employee) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Feb 08, 2025
Full time
HR Business Partner We rise to challenges together Business Area: Meals Location: Old Leake (Boston PE22 9PN) Contract: Permanent Salary: £35.000-£45.000 Working Hours: Monday to Friday 8:30am to 5:00pm Why join us. We're proud to offer you a career with possibilities. Where you'll be supported to work hard, aim high and bring your best to work, every day. As a valued single-site HRBP, we'll support your ambition, reward your resilience, and encourage you to rise to challenges and create a career you can be proud of too. What we do. We're the biggest name you've never heard of. You've probably eaten our food - you just didn't realise it. We make innovative fresh products, with around 18,500 colleagues working across the UK, US and China. We're the market leader in the UK fresh prepared food industry supplying meals, salads, desserts, pizza and bread to leading grocery retailers (including Tesco, M&S, Sainsbury's and Waitrose). We're ambitious. We're full of ideas. And we're ready for more people who share our values and passion for quality to join us. Boston site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About this role. Are you ready to elevate your HR career? We're looking for a dynamic People Partner to work closely with Line Managers and Senior Leaders, playing a key role in implementing our People Plan throughout the business. CIPD qualification is preferred but not essential. Why Join Us? Influence & Lead Change: Shape the future of our people strategy by coaching, influencing, and challenging key business partners. Drive Ethical Compliance: Ensure our business upholds ethical standards, including modern slavery audits, compliance, and risk management. Champion Engagement & Wellbeing: Lead engagement initiatives, coordinate wellbeing pro grams, and support a culture where every voice is heard. Deliver HR Excellence: Partner with HR specialists to oversee key processes like payroll, talent acquisition, and learning & development. Foster Growth & Development: Guide managers through performance reviews, succession planning, and leadership development. Key Responsibilities: Strategic Partnering: Work closely with the Senior HRBP to identify and resolve root causes of people challenges, providing expert advice and actionable solutions. Ethical Leadership: Support ethical compliance including SEDEX audits, modern slavery risk assessments, and ensure alignment with ethical trading standards. Talent Pipeline Management: Collaborate with the Talent Acquisition team to meet business needs, from recruiting high-calibre hourly workers to supporting internal succession for salaried roles. Employee Engagement: Coordinate employee surveys, help line managers develop action plans, and drive engagement at every level of the business. Learning & Development: Work closely with Learning & Development teams to build capability, upskill managers, and ensure we have a strong talent pipeline. Stakeholder Management: Temporary labour providers, and occupational health teams to ensure smooth operations and compliance with company standards. About you. Proven Relationship Builder: You have the ability to coach, influence, and challenge business partners effectively. Business Acumen: Strong understanding of business priorities and the role HR plays in driving success. Clear Communicator: You can convey complex information clearly across all levels, adapting your communication style to your audience. Proactive Problem-Solver: You take a pragmatic approach to resolving issues and advancing initiatives. Data-Driven: You possess strong analytical skills, able to extract, analyse, and present data that drives decisions. Resilient & Organised: You can handle multiple tasks in a fast-paced environment, meeting deadlines and delivering results. Project Experience: Proven track record of delivering HR-related projects with tangible business impact. Stakeholder & Risk Management: You can assess risk, escalate issues when necessary, and influence stakeholders at all levels. Aligned with Our Values: You act with integrity and champion our inclusive, values-driven culture. Experience in Fast-Paced Environments: While food industry experience is not essential, experience in similar-sized headcount environments (400+) is preferred. Structured with a Strong Engagement Focus: You're organised, comfortable with data, and enjoy engaging with colleagues, including spending time in the factory and working with the operations management team. Employee Relations Skills: Experience handling disciplinary and grievance processes is a must! What You'll Gain: The chance to lead and influence people strategy across a business unit. Grow your career in a company that values professional development and leadership. Be part of a business that champions ethical practices and strives for operational excellence. The opportunity to drive meaningful engagement and wellbeing initiatives that make a difference to our people. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Short Term Bonus Scheme 25 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (employee) Free Carparking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Your New Role We have a fantastic opportunity for a Permanent Environmental & Sustainability manager, to join our Transpennine (TRU) account. On a hybrid working role covering between Huddersfield to Leeds. Transpennine KS1 Amey is working in partnership with Network Rail on the Transpennine route upgrade project (TRU), with a focus on providing reliable, frequent, faster, and greener railways to the North of England. TRU covers 76 miles of railway between Manchester, Leeds, York, Selby and on to Humberside. We lay the foundations, covering upgrades to civils, track, railway systems and electrification to the west of Leeds. By completing such works, we aim to support Network Rail with cutting carbon emissions and delivering a smoother, more enjoyable journey to their customers. The Environment and Sustainability (E&S) Manager plays an important role in making our activities future proof, working to take action to deliver tactical solutions and initiatives to ensure we meet the Group and/or Business Unit (BU) environment and sustainability goals. The post holder will provide 'value-added' technical, specialist environment and sustainability support. The standard hours of work are 37.5 hours per week You will be responsible for : Supporting Leaders and Operational Teams in reducing the environmental impact of our operations, embodying a collaborative approach, working with environment, carbon and sustainability professionals across Amey and others (including Clients, our key partners and Supply Chain members) Providing specialist environmental advice, being the 'go to' person for understanding, knowledge, technical compliance and competence matters, providing the environmental discipline focal point, ensuring that we meet all external commitments and obligations and being recognised as such both inside and outside of Amey. Support and enable the maintenance of the ISO 14001 certification of our integrated management systems Work with team members to identify environmental risks and opportunities, improving understanding of how our activities interact with the environment and determine effective operational control measures to mitigate significant impacts, including in the event of an emergency, as well as in a changing climate. As required, undertake environmental applications (authorised waste, consents to discharge/abstract) Apply specialist technical knowledge to observe and audit as necessary to identify areas of strength and weakness. Developing briefings on Environmental Sustainability topics, changes in law and standards to enable information to be cascaded via the Operational Teams. We want to hear from you if you have: Experience of working across organisations, providing specialist environmental advice. Good understanding of environmental management principles, environmental impact assessment, life cycle assessment and environmental impact reduction actions. Experience of environmental permission application and supervision (Protected Species, authorised waste, water abstraction and effluent discharge) Must have knowledge, understanding and experience with ISO 14001 Environmental Management Systems and environmental requirements set out in legislation and where relevant sector specific expertise is desirable. Experience undertaking environmental performance monitoring, analysis and evaluation and making recommendations to business leaders to drive continual improvement. Bachelor's degree or master's in relevant field such as Environment, sustainability or engineering Practitioner Environmentalist (PIEMA) What we can offer you Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Company Car / Car allowance Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Feb 08, 2025
Full time
Your New Role We have a fantastic opportunity for a Permanent Environmental & Sustainability manager, to join our Transpennine (TRU) account. On a hybrid working role covering between Huddersfield to Leeds. Transpennine KS1 Amey is working in partnership with Network Rail on the Transpennine route upgrade project (TRU), with a focus on providing reliable, frequent, faster, and greener railways to the North of England. TRU covers 76 miles of railway between Manchester, Leeds, York, Selby and on to Humberside. We lay the foundations, covering upgrades to civils, track, railway systems and electrification to the west of Leeds. By completing such works, we aim to support Network Rail with cutting carbon emissions and delivering a smoother, more enjoyable journey to their customers. The Environment and Sustainability (E&S) Manager plays an important role in making our activities future proof, working to take action to deliver tactical solutions and initiatives to ensure we meet the Group and/or Business Unit (BU) environment and sustainability goals. The post holder will provide 'value-added' technical, specialist environment and sustainability support. The standard hours of work are 37.5 hours per week You will be responsible for : Supporting Leaders and Operational Teams in reducing the environmental impact of our operations, embodying a collaborative approach, working with environment, carbon and sustainability professionals across Amey and others (including Clients, our key partners and Supply Chain members) Providing specialist environmental advice, being the 'go to' person for understanding, knowledge, technical compliance and competence matters, providing the environmental discipline focal point, ensuring that we meet all external commitments and obligations and being recognised as such both inside and outside of Amey. Support and enable the maintenance of the ISO 14001 certification of our integrated management systems Work with team members to identify environmental risks and opportunities, improving understanding of how our activities interact with the environment and determine effective operational control measures to mitigate significant impacts, including in the event of an emergency, as well as in a changing climate. As required, undertake environmental applications (authorised waste, consents to discharge/abstract) Apply specialist technical knowledge to observe and audit as necessary to identify areas of strength and weakness. Developing briefings on Environmental Sustainability topics, changes in law and standards to enable information to be cascaded via the Operational Teams. We want to hear from you if you have: Experience of working across organisations, providing specialist environmental advice. Good understanding of environmental management principles, environmental impact assessment, life cycle assessment and environmental impact reduction actions. Experience of environmental permission application and supervision (Protected Species, authorised waste, water abstraction and effluent discharge) Must have knowledge, understanding and experience with ISO 14001 Environmental Management Systems and environmental requirements set out in legislation and where relevant sector specific expertise is desirable. Experience undertaking environmental performance monitoring, analysis and evaluation and making recommendations to business leaders to drive continual improvement. Bachelor's degree or master's in relevant field such as Environment, sustainability or engineering Practitioner Environmentalist (PIEMA) What we can offer you Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Company Car / Car allowance Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
ROLE: Operations Manager HOURS: 08:30-17:00 Monday - Friday Permanent Role SALARY: 40,000 - 50,000 dependent on skills and experience BONUS: Up to 20% on target Annual Bonus BASE: Penny Emma Way site, Sutton in Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advise, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network. WHAT OUR CONSERVATORY ROOFS MANAGERS DO: Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets Provide accurate and timely quotations ensuring they are technically accurate Manage and lead the department to ensure the service levels are met between both internal and external customers Negotiate with customers to overcome any discrepancies with discounts and refunds Manage and provide cost effective roofing solutions prior to fabrication Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance Assist with new product introductions and product upgrades Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS: Recognised qualification in Building Studies HND / ONC - desirable Previous experience working within a building product field Commercial knowledge and understanding of the sales process Good knowledge of Extrusion and Fabrication Previous experience of managing and developing a team Good negotiation experience along with strong problem and decision making skills WHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS: You will be rewarded with a very competitive basic salary of 40,000- 50,000 dependent on skills and experience Up to 20% on target Annual bonus 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page
Feb 08, 2025
Full time
ROLE: Operations Manager HOURS: 08:30-17:00 Monday - Friday Permanent Role SALARY: 40,000 - 50,000 dependent on skills and experience BONUS: Up to 20% on target Annual Bonus BASE: Penny Emma Way site, Sutton in Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advise, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network. WHAT OUR CONSERVATORY ROOFS MANAGERS DO: Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets Provide accurate and timely quotations ensuring they are technically accurate Manage and lead the department to ensure the service levels are met between both internal and external customers Negotiate with customers to overcome any discrepancies with discounts and refunds Manage and provide cost effective roofing solutions prior to fabrication Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance Assist with new product introductions and product upgrades Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS: Recognised qualification in Building Studies HND / ONC - desirable Previous experience working within a building product field Commercial knowledge and understanding of the sales process Good knowledge of Extrusion and Fabrication Previous experience of managing and developing a team Good negotiation experience along with strong problem and decision making skills WHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS: You will be rewarded with a very competitive basic salary of 40,000- 50,000 dependent on skills and experience Up to 20% on target Annual bonus 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 08, 2025
Full time
Role overview As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Security Contracts Manager Salary: 45k + Car Allowance / company car Location: Cambridgeshire An ambitious provider of security services is looking to appoint a quality focused Contracts Manager to oversee a portfolio of client contracts in Cambridgeshire and East of England region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients. You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail. Applicants must meet the following criteria: Experience managing or supervising security teams across multiple sites Adept at positively engaging clients to ensure a first-class delivery of security services The ability to influence senior stakeholders in a quality focused manner Full driving license A people manager with experience of leading teams Key duties and responsibilities will include Management of a portfolio of sites across the region Act as the main point of contact for a corporate customer account Manage the delivery of site security across several corporate sites Regular client meetings across your region to ensure maximum client engagement Undertake welfare checks across your sites Budget management Manage the mobilisation of new sites Safeguarding of clients assets to include people, buildings and information Ensure compliance with Assignment Instructions and oversee implementation Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
Feb 08, 2025
Full time
Security Contracts Manager Salary: 45k + Car Allowance / company car Location: Cambridgeshire An ambitious provider of security services is looking to appoint a quality focused Contracts Manager to oversee a portfolio of client contracts in Cambridgeshire and East of England region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients. You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail. Applicants must meet the following criteria: Experience managing or supervising security teams across multiple sites Adept at positively engaging clients to ensure a first-class delivery of security services The ability to influence senior stakeholders in a quality focused manner Full driving license A people manager with experience of leading teams Key duties and responsibilities will include Management of a portfolio of sites across the region Act as the main point of contact for a corporate customer account Manage the delivery of site security across several corporate sites Regular client meetings across your region to ensure maximum client engagement Undertake welfare checks across your sites Budget management Manage the mobilisation of new sites Safeguarding of clients assets to include people, buildings and information Ensure compliance with Assignment Instructions and oversee implementation Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
Location: Flexible working with visits to our office in Wimbledon as and when required Contract Type: Permanent We have a fantastic opportunity for a Head of Decision Science & AI to join our Data Science team here at Domestic & General. Reporting into our Director of Global Decision Science, they will be responsible for leading the decision science & AI initiatives with a key focus on delivery. It will include implementing & steering our strategy around Generative AI for areas such as repairs, sales and complaints as well as internal use cases. In addition to this, it will also involve leveraging data and machine learning to solve complex business problems and deliver profitable growth. This role takes the lead on our ML and AI areas. The model delivery is a key part of our data strategy which has a significant amount of strategic impact across the business and operations. It will also involve being an evangelist for Decision Science and AI across the business, working with senior stakeholders to find opportunities to deliver value across various functional areas. Key responsibilities: Lead the decision science team to hit key business OKRs across: Campaigning, service, sales, churn and risk. Be a key contributor to our decision science strategy and effectively communicate this with stakeholders to ensure data-driven decisions. Drive D&G's GenAI strategy working across functional areas to find and deliver use cases to improve business and customer outcomes. Effectively prioritise and manage the decision science workload, targeting the highest value projects. Ensure AI initiatives & ML models are effectively and clearly contributing to the business OKRs, taking data-driven decisions to increase growth & profitability. Influence the evolution and continuous improvement of the company's predictive modelling and machine learning techniques to deliver high impact solutions. Ensure customer fairness across the decision science work. Skills and experience required: In-depth knowledge of data science, machine learning and AI, both from a technical perspective and as part of delivery of these projects. Solid understanding of predictive modelling and the ability to advise and mentor team members on how to build these models. Capable of formulating business cases around the use of ML & AI, understanding the business strategy and possessing communication skills to translate data artifacts into actionable business initiatives. Proven track record of delivering ML & AI projects that bring customer and business value. Ability to translate between both technical and non-technical colleagues and become a bridge between more traditional areas of business and the more technical areas. Experience in industry-specific applications, particularly in the GenAI space would be advantageous in the role. A high level of statistical competency is required. Knowledge of AWS and the insurance industry would be beneficial. Cross-functional collaboration and the ability to make decisions that influence sales and profitability. Excellent communication skills to work with internal and external stakeholders on technical subjects. We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, with an annual option to buy up to 5 additional days of annual leave Training opportunities and clearly defined career progression Health cash plan - employer-funded cover for essential healthcare costs, including dental, optical, physiotherapy, and more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer-funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing, and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon-neutral salary sacrifice car leasing scheme Travel Loans - interest-free loans to help spread the cost of annual travel tickets Cycle to Work - tax-efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - opportunities for Eco & Social volunteering via a handy app Employee Assistance Programme - specialist advice and support on various issues Free Domestic & General protection plan - one free plan each year with access to discounted rates on additional plans Employee discounts - access to discounted Sky TV and broadband packages, along with discounts for numerous retailers Domestic & General is an equal opportunities employer, treating people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, including criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally, and we need your expertise to help us on this journey.
Feb 07, 2025
Full time
Location: Flexible working with visits to our office in Wimbledon as and when required Contract Type: Permanent We have a fantastic opportunity for a Head of Decision Science & AI to join our Data Science team here at Domestic & General. Reporting into our Director of Global Decision Science, they will be responsible for leading the decision science & AI initiatives with a key focus on delivery. It will include implementing & steering our strategy around Generative AI for areas such as repairs, sales and complaints as well as internal use cases. In addition to this, it will also involve leveraging data and machine learning to solve complex business problems and deliver profitable growth. This role takes the lead on our ML and AI areas. The model delivery is a key part of our data strategy which has a significant amount of strategic impact across the business and operations. It will also involve being an evangelist for Decision Science and AI across the business, working with senior stakeholders to find opportunities to deliver value across various functional areas. Key responsibilities: Lead the decision science team to hit key business OKRs across: Campaigning, service, sales, churn and risk. Be a key contributor to our decision science strategy and effectively communicate this with stakeholders to ensure data-driven decisions. Drive D&G's GenAI strategy working across functional areas to find and deliver use cases to improve business and customer outcomes. Effectively prioritise and manage the decision science workload, targeting the highest value projects. Ensure AI initiatives & ML models are effectively and clearly contributing to the business OKRs, taking data-driven decisions to increase growth & profitability. Influence the evolution and continuous improvement of the company's predictive modelling and machine learning techniques to deliver high impact solutions. Ensure customer fairness across the decision science work. Skills and experience required: In-depth knowledge of data science, machine learning and AI, both from a technical perspective and as part of delivery of these projects. Solid understanding of predictive modelling and the ability to advise and mentor team members on how to build these models. Capable of formulating business cases around the use of ML & AI, understanding the business strategy and possessing communication skills to translate data artifacts into actionable business initiatives. Proven track record of delivering ML & AI projects that bring customer and business value. Ability to translate between both technical and non-technical colleagues and become a bridge between more traditional areas of business and the more technical areas. Experience in industry-specific applications, particularly in the GenAI space would be advantageous in the role. A high level of statistical competency is required. Knowledge of AWS and the insurance industry would be beneficial. Cross-functional collaboration and the ability to make decisions that influence sales and profitability. Excellent communication skills to work with internal and external stakeholders on technical subjects. We offer lots of great benefits! Some of which include: Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, with an annual option to buy up to 5 additional days of annual leave Training opportunities and clearly defined career progression Health cash plan - employer-funded cover for essential healthcare costs, including dental, optical, physiotherapy, and more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer-funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing, and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon-neutral salary sacrifice car leasing scheme Travel Loans - interest-free loans to help spread the cost of annual travel tickets Cycle to Work - tax-efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - opportunities for Eco & Social volunteering via a handy app Employee Assistance Programme - specialist advice and support on various issues Free Domestic & General protection plan - one free plan each year with access to discounted rates on additional plans Employee discounts - access to discounted Sky TV and broadband packages, along with discounts for numerous retailers Domestic & General is an equal opportunities employer, treating people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, including criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally, and we need your expertise to help us on this journey.
Unity Doors is a specialist in the design, manufacture and supply of composite and timber doorsets and accessories. We are recruiting for a Technical Sales Estimator to join our sales office team based at our head office in Newent, Gloucestershire. Location: Head office in Newent, Gloucestershire Hours of work: Monday to Friday, 37.5 hours per week, 8.45am to 5.00pm with a 3.45pm finish on a Friday Salary: Dependent on experience Up to £35k per annum Benefits: Up to 23 days holiday (plus bank holidays), contributory pension scheme, life assurance, EAP scheme, retail discount scheme, discount on products Principal Duties and Responsibilities: Produce complex timber joinery door set quotations in line with customer specifications Ensure quotations and orders comply with certification scheme requirements and testing legislation Liaise with customers to understand and clarify their requirements Provide technical assistance on all products to internal customers Field Sales, Supply & Fit Contracts team, Sales Office, Quality and Manufacturing Operations Provide technical assistance to all external customers, including occasional site visits Involvement in technical projects and product development Skills, abilities and characteristics Previous experience of working in a sales role within a commercial / technical office. Preferably within a manufacturing / construction environment dealing with timber joinery and / or building products Ability to learn and interpret technical information in relation to product requirements Highly organised approach to work and able to react positively to demands from the business Excellent communication skills and an ability to influence individuals Strong IT skills and experience of working with ERP systems and Microsoft packages Able to present a calm and can do attitude Excellent communication skills both written and verbal Driven, passionate and committed to ensuring personal and company success
Feb 07, 2025
Full time
Unity Doors is a specialist in the design, manufacture and supply of composite and timber doorsets and accessories. We are recruiting for a Technical Sales Estimator to join our sales office team based at our head office in Newent, Gloucestershire. Location: Head office in Newent, Gloucestershire Hours of work: Monday to Friday, 37.5 hours per week, 8.45am to 5.00pm with a 3.45pm finish on a Friday Salary: Dependent on experience Up to £35k per annum Benefits: Up to 23 days holiday (plus bank holidays), contributory pension scheme, life assurance, EAP scheme, retail discount scheme, discount on products Principal Duties and Responsibilities: Produce complex timber joinery door set quotations in line with customer specifications Ensure quotations and orders comply with certification scheme requirements and testing legislation Liaise with customers to understand and clarify their requirements Provide technical assistance on all products to internal customers Field Sales, Supply & Fit Contracts team, Sales Office, Quality and Manufacturing Operations Provide technical assistance to all external customers, including occasional site visits Involvement in technical projects and product development Skills, abilities and characteristics Previous experience of working in a sales role within a commercial / technical office. Preferably within a manufacturing / construction environment dealing with timber joinery and / or building products Ability to learn and interpret technical information in relation to product requirements Highly organised approach to work and able to react positively to demands from the business Excellent communication skills and an ability to influence individuals Strong IT skills and experience of working with ERP systems and Microsoft packages Able to present a calm and can do attitude Excellent communication skills both written and verbal Driven, passionate and committed to ensuring personal and company success