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retail store supervisor
Assistant Store Manager
Community Choice Financial Family of Brands Birmingham, Staffordshire
Overview As an Assistant Store Manager ("ASM"), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management by accepting payments, monitoring, and managing customer appointments. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives in order to improve the team's potential. Maintain customer information in the Point of Sale system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week. Qualifications High School Diploma or equivalent required At least 3 months of supervisory, key holder, or relevant leadership experience Minimum one year experience in customer service, sales, or retail Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states.
May 15, 2025
Full time
Overview As an Assistant Store Manager ("ASM"), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management by accepting payments, monitoring, and managing customer appointments. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives in order to improve the team's potential. Maintain customer information in the Point of Sale system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week. Qualifications High School Diploma or equivalent required At least 3 months of supervisory, key holder, or relevant leadership experience Minimum one year experience in customer service, sales, or retail Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states.
Store Manager - 44 Main Street, Vineyard Haven, MA
vineyard vines
Store Manager - 44 Main Street, Vineyard Haven, MA Job Category: Retail/Outlet - Management Requisition Number: STORE02247 Employment Type: Full-Time Locations Showing 1 location MA Retail Haven Tisbury Tisbury, MA 02568, USA Description Who we are: In 1998, we were stuck behind desk jobs we didn't like and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we're the same at our core. We're still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can. Who you are: With charisma and high energy, you'll bring "every day should feel this good" to our stores and customers. You should be hungry to drive successful results, while taking risks and thinking outside the box to connect with your community and grow your business. With an entrepreneurial mindset, you'll manage your business as if it were your own and keep profitability at top of mind. As the ultimate brand ambassador, you'll effectively coach, train and develop your crew to grow the brand's success. You must possess a growth mindset, a willingness to champion change and a strong sense of agility. What you'll do: Motivates and inspires teams to find new and innovative ways to drive profitable sales and overall team performance Creates business plans to exceed top and bottom-line goals through regular team engagement and accountability Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales Focuses on building client relationships and community engagement to build repeat customers and gain new customer acquisition Takes ownership of your merchandising presentations to drive product sell-through Recruits and develops a high performing team that holds themselves accountable through motivating, transparent and candid communication Sets strategic succession plans to fill all open positions and to plan for future business needs Utilizes strategic forecasting and scheduling to drive sales and support store operations Creates an environment of inclusivity and fun to build team morale and retain our top talent Fosters a proactive open door policy to encourage Managers and Crew Leads to solicit feedback Regularly educates team on the Profit & Loss Statement to drive smart expense control, reduce shrink, and achieve operational compliance goals Leadership Competencies: Drives results Customer impact Talent builder Accountability Vision and strategy Self-awareness Change agent Collaboration Balance Requirements: 3+ Years Retail Supervisor experience in similar volume (or equivalent) Microsoft Office knowledge, Google Suite & Virtual Video Platforms Proficient communication skills - verbal and written Proven track record in HR Management Inventory management and merchandising abilities Analytical and problem solving Time management and prioritization skills Business acumen Preferred experience in Social Media Must be able to bend, reach, carry up to 30 pounds Holidays, nights and weekend availability to support the needs of the business How we make EDSFTG for you: Competitive medical, vision, dental insurance Incremental paid time off based on tenure 401K Generous employee discount Bonus program Paid parental leave policy
May 15, 2025
Full time
Store Manager - 44 Main Street, Vineyard Haven, MA Job Category: Retail/Outlet - Management Requisition Number: STORE02247 Employment Type: Full-Time Locations Showing 1 location MA Retail Haven Tisbury Tisbury, MA 02568, USA Description Who we are: In 1998, we were stuck behind desk jobs we didn't like and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we're the same at our core. We're still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can. Who you are: With charisma and high energy, you'll bring "every day should feel this good" to our stores and customers. You should be hungry to drive successful results, while taking risks and thinking outside the box to connect with your community and grow your business. With an entrepreneurial mindset, you'll manage your business as if it were your own and keep profitability at top of mind. As the ultimate brand ambassador, you'll effectively coach, train and develop your crew to grow the brand's success. You must possess a growth mindset, a willingness to champion change and a strong sense of agility. What you'll do: Motivates and inspires teams to find new and innovative ways to drive profitable sales and overall team performance Creates business plans to exceed top and bottom-line goals through regular team engagement and accountability Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales Focuses on building client relationships and community engagement to build repeat customers and gain new customer acquisition Takes ownership of your merchandising presentations to drive product sell-through Recruits and develops a high performing team that holds themselves accountable through motivating, transparent and candid communication Sets strategic succession plans to fill all open positions and to plan for future business needs Utilizes strategic forecasting and scheduling to drive sales and support store operations Creates an environment of inclusivity and fun to build team morale and retain our top talent Fosters a proactive open door policy to encourage Managers and Crew Leads to solicit feedback Regularly educates team on the Profit & Loss Statement to drive smart expense control, reduce shrink, and achieve operational compliance goals Leadership Competencies: Drives results Customer impact Talent builder Accountability Vision and strategy Self-awareness Change agent Collaboration Balance Requirements: 3+ Years Retail Supervisor experience in similar volume (or equivalent) Microsoft Office knowledge, Google Suite & Virtual Video Platforms Proficient communication skills - verbal and written Proven track record in HR Management Inventory management and merchandising abilities Analytical and problem solving Time management and prioritization skills Business acumen Preferred experience in Social Media Must be able to bend, reach, carry up to 30 pounds Holidays, nights and weekend availability to support the needs of the business How we make EDSFTG for you: Competitive medical, vision, dental insurance Incremental paid time off based on tenure 401K Generous employee discount Bonus program Paid parental leave policy
Gourmet Supermarket Manager
HTE Recruitment
Gourmet Supermarket Manager required for a new high end 2 isle supermarket which will have a Restaurant attached to it, this role is to cover the Supermarket part of the operation reporting into the unit General Manager. The Gourmet supermarket part of the operation will sell fruit and veg, cheese, breads, cakes, everyday essentials and high end treats . The concept will also have a sushi counter, butcher counter and Restaurant - which these roles reports into the General Manager. The Supermarket Manager will be a 8am to 5pm shift pattern and will be responsible for the Gourmet food shop side of the operation. YOU WILL BE PART OF THE OPENING TEAM . The role We are looking for a Manager who will manage the day to day operation of the food shop side to the operation. You will have fantastic product knowledge to help customers find the product they are looking for. You will have a fantastic eye to detail and able to present the products in a eye-catching way. This role will include all the standard Gourmet supermarket Manager duties. Experience We are looking for a DManager with fantastic knowledge of produce, you will have been a manager within a Gourmet food outlet or a farm shop or a high end Deli. You will be from a Gourmet food shop background, understand retail laws, understand how to present and sell products. You will also understand best be before and use by dates and stock rotation. You will be great at customer care and able to drive the concept forward. Gourmet food store manager / Deli shop Manager / Farm Shop manager New opening High end gourmet food shop £salary depending on experience London, walking distance of Sloane square underground be part of the opening team Next Step: HtE Recruitment is here to help you secure your next permanent Hospitality role. Since 2007, we ve placed hundreds of Managers and Supervisors into positions across the UK. By applying, we ll save your contact details to discuss this role. See our website or email for our GDPR privacy policy. All candidates must have the right to work in the UK, We can not help with sponsorship. HtE Recruitment acts as a Recruitment Agency & only handles permanent Management and Supervisor roles and does not offer temporary or agency work.
May 15, 2025
Full time
Gourmet Supermarket Manager required for a new high end 2 isle supermarket which will have a Restaurant attached to it, this role is to cover the Supermarket part of the operation reporting into the unit General Manager. The Gourmet supermarket part of the operation will sell fruit and veg, cheese, breads, cakes, everyday essentials and high end treats . The concept will also have a sushi counter, butcher counter and Restaurant - which these roles reports into the General Manager. The Supermarket Manager will be a 8am to 5pm shift pattern and will be responsible for the Gourmet food shop side of the operation. YOU WILL BE PART OF THE OPENING TEAM . The role We are looking for a Manager who will manage the day to day operation of the food shop side to the operation. You will have fantastic product knowledge to help customers find the product they are looking for. You will have a fantastic eye to detail and able to present the products in a eye-catching way. This role will include all the standard Gourmet supermarket Manager duties. Experience We are looking for a DManager with fantastic knowledge of produce, you will have been a manager within a Gourmet food outlet or a farm shop or a high end Deli. You will be from a Gourmet food shop background, understand retail laws, understand how to present and sell products. You will also understand best be before and use by dates and stock rotation. You will be great at customer care and able to drive the concept forward. Gourmet food store manager / Deli shop Manager / Farm Shop manager New opening High end gourmet food shop £salary depending on experience London, walking distance of Sloane square underground be part of the opening team Next Step: HtE Recruitment is here to help you secure your next permanent Hospitality role. Since 2007, we ve placed hundreds of Managers and Supervisors into positions across the UK. By applying, we ll save your contact details to discuss this role. See our website or email for our GDPR privacy policy. All candidates must have the right to work in the UK, We can not help with sponsorship. HtE Recruitment acts as a Recruitment Agency & only handles permanent Management and Supervisor roles and does not offer temporary or agency work.
Greggs
Shift Manager
Greggs New Rossington, Yorkshire
About the role Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We'll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs.
May 15, 2025
Full time
About the role Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We'll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs.
Sports Direct Fitness
Supervisor
Sports Direct Fitness Aberystwyth, Dyfed
Basic Salary £30.222 Per annum Plus Bonus Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Supervisor to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead a small team in one of our instore departments Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Recent Supervisory experience Passion for retail and people Confident leader who can motivate and challenge others to deliver Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information The Rewards: Basic Salary £30,222 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
May 15, 2025
Full time
Basic Salary £30.222 Per annum Plus Bonus Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Supervisor to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead a small team in one of our instore departments Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Recent Supervisory experience Passion for retail and people Confident leader who can motivate and challenge others to deliver Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information The Rewards: Basic Salary £30,222 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Cover Store Manager
Deichmann Shoes UK
Deichmann Shoes have an exciting opportunity to join our growing business working as a Cover Store Manager, supporting our store in Harrow, and other stores in the surrounding area. For this particular role the stores you will cover & support include; Harrow, Watford, Hounslow, Staines, Slough, Uxbridge and additional stores considered to be within a reasonable commuting distance. Working as a Cover Store Manager for Deichmann, you will be offered a competitive salary of £33,500 per annum. This is a full time, permanent position and you therefore must be fully flexible to work across the week. Ideal candidate: Our Cover Managers are our fast track, high potential managerial talent! After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores. You must therefore be able to travel within a defined geographical area. On completion of training, Cover Managers are in an ideal position to be promoted to Store Manager. Our ideal Cover Managers will therefore have previous experience at supervisor / management level, within a retail setting or similar, and be keen to progress their career in store management. Key activities: Motivate and coach the team to deliver excellent customer service. Lead by example in promoting and upselling products. Drafting rotas, in line with payroll budgets. Stock management. Analysis of sales figures & reports. Ensure all company standards are implemented and maintained i.e., merchandising, administration. Working to targets and hitting company KPI s. Assisting with the recruitment and development of the team. Personal characteristics: A hands-on leader, with experience in retail or a related industry sector A positive & flexible approach with a can-do attitude. The ability to work under pressure, in a demanding, fast paced environment. The confidence and ability to motivate, coach and inspire the team. Strong communication skills. Methodical & organised with a structured approach to work. Strong numeracy skills. Candidates with a full UK driving licence are preferred - due to the travel involved At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, growing company, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Cover Store Manager and you meet the job requirements, please click apply.
May 15, 2025
Full time
Deichmann Shoes have an exciting opportunity to join our growing business working as a Cover Store Manager, supporting our store in Harrow, and other stores in the surrounding area. For this particular role the stores you will cover & support include; Harrow, Watford, Hounslow, Staines, Slough, Uxbridge and additional stores considered to be within a reasonable commuting distance. Working as a Cover Store Manager for Deichmann, you will be offered a competitive salary of £33,500 per annum. This is a full time, permanent position and you therefore must be fully flexible to work across the week. Ideal candidate: Our Cover Managers are our fast track, high potential managerial talent! After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores. You must therefore be able to travel within a defined geographical area. On completion of training, Cover Managers are in an ideal position to be promoted to Store Manager. Our ideal Cover Managers will therefore have previous experience at supervisor / management level, within a retail setting or similar, and be keen to progress their career in store management. Key activities: Motivate and coach the team to deliver excellent customer service. Lead by example in promoting and upselling products. Drafting rotas, in line with payroll budgets. Stock management. Analysis of sales figures & reports. Ensure all company standards are implemented and maintained i.e., merchandising, administration. Working to targets and hitting company KPI s. Assisting with the recruitment and development of the team. Personal characteristics: A hands-on leader, with experience in retail or a related industry sector A positive & flexible approach with a can-do attitude. The ability to work under pressure, in a demanding, fast paced environment. The confidence and ability to motivate, coach and inspire the team. Strong communication skills. Methodical & organised with a structured approach to work. Strong numeracy skills. Candidates with a full UK driving licence are preferred - due to the travel involved At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, growing company, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Cover Store Manager and you meet the job requirements, please click apply.
Trainee Store Manager
Deichmann Shoes UK
Here at Deichmann we are looking to appoint a Trainee Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £30,500 per annum. Initially based in a store on the district, following training you will support and hold stores either on a planned or adhoc basis across the surrounding area. This area includes: Harrow, Watford, Hounslow, Staines, Slough & Uxbridge. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Spatial awareness Be fully flexible across the week At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
May 15, 2025
Full time
Here at Deichmann we are looking to appoint a Trainee Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £30,500 per annum. Initially based in a store on the district, following training you will support and hold stores either on a planned or adhoc basis across the surrounding area. This area includes: Harrow, Watford, Hounslow, Staines, Slough & Uxbridge. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Spatial awareness Be fully flexible across the week At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
Store Manager Nobody's Child
Victoria Leeds
Nobody's Child, Leeds, England, United Kingdom (On-site) About us: At Nobody's Child, we're driven by creating responsible and affordable fashion for kind and spirited women, without costing the earth. Our message is clear: we believe thoughtfully made clothes can exist at an accessible price point with sustainable materials. We are an independent, London-based brand, powered by a passionate team of change makers and skilled people who make our clothes. We partner with leading UK and international retailers, building special and impactful partnerships, allowing us to reach millions more eco-conscious customers every day. The good news? You could be part of our journey. About you: Nobody's Child is currently looking for an experienced Store Manager to join our new store opening in Leeds. Acting as a brand ambassador, you'll represent our brand, provide excellent customer service, and embody our core values of sustainability and eco-conscious fashion. You'll drive team development, nurture store talent, and manage performance and store KPIs. Day-to-day responsibilities include: Managing a small team of store assistants and supervisors, ensuring the smooth operation of the store. Managing team roster and scheduling. Handling all people-related issues, including performance management and conduct. Ensuring high levels of customer satisfaction through excellent sales service. Driving performance and achieving sales targets/KPIs. Assessing customer needs and providing assistance and information on all Nobody's Child products. Meeting and exceeding sales goals on a monthly, quarterly, and yearly basis. Maintaining stock levels and ensuring assigned areas are presentable. Maintaining comprehensive knowledge of Nobody's Child products and new arrivals, with the ability to cross-sell and offer styling solutions. Processing POS (point of sale) transactions. Suggesting improvements in sales through visual merchandising and styling. Representing our brand positively and passionately. You should have management experience in a fast-paced retail environment, a passion for sustainable fashion and our mission, and strong people management and organizational skills. If this sounds like your next opportunity, please apply, and we will be in touch! At Nobody's Child, we are committed to creating an inclusive, diverse, and equitable workplace. We aim to recruit, retain, and promote a diverse mix of talent and encourage all to apply. Get the latest news, offers, and events delivered straight to your inbox. Keep up-to-date (& scroll before you shop)
May 15, 2025
Full time
Nobody's Child, Leeds, England, United Kingdom (On-site) About us: At Nobody's Child, we're driven by creating responsible and affordable fashion for kind and spirited women, without costing the earth. Our message is clear: we believe thoughtfully made clothes can exist at an accessible price point with sustainable materials. We are an independent, London-based brand, powered by a passionate team of change makers and skilled people who make our clothes. We partner with leading UK and international retailers, building special and impactful partnerships, allowing us to reach millions more eco-conscious customers every day. The good news? You could be part of our journey. About you: Nobody's Child is currently looking for an experienced Store Manager to join our new store opening in Leeds. Acting as a brand ambassador, you'll represent our brand, provide excellent customer service, and embody our core values of sustainability and eco-conscious fashion. You'll drive team development, nurture store talent, and manage performance and store KPIs. Day-to-day responsibilities include: Managing a small team of store assistants and supervisors, ensuring the smooth operation of the store. Managing team roster and scheduling. Handling all people-related issues, including performance management and conduct. Ensuring high levels of customer satisfaction through excellent sales service. Driving performance and achieving sales targets/KPIs. Assessing customer needs and providing assistance and information on all Nobody's Child products. Meeting and exceeding sales goals on a monthly, quarterly, and yearly basis. Maintaining stock levels and ensuring assigned areas are presentable. Maintaining comprehensive knowledge of Nobody's Child products and new arrivals, with the ability to cross-sell and offer styling solutions. Processing POS (point of sale) transactions. Suggesting improvements in sales through visual merchandising and styling. Representing our brand positively and passionately. You should have management experience in a fast-paced retail environment, a passion for sustainable fashion and our mission, and strong people management and organizational skills. If this sounds like your next opportunity, please apply, and we will be in touch! At Nobody's Child, we are committed to creating an inclusive, diverse, and equitable workplace. We aim to recruit, retain, and promote a diverse mix of talent and encourage all to apply. Get the latest news, offers, and events delivered straight to your inbox. Keep up-to-date (& scroll before you shop)
Greencore
Maintenance Shift Leader
Greencore Wisbech, Cambridgeshire
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Wisbech, we have a team of 450 colleagues and manufacture premium chilled ready to cook meals for major retailers such as Asda and Co-op. What You'll Be Doing Are you a multi-skilled Engineering Team Leader looking for a new technically challenging and varied role? Can you lead and empower a team? We are looking for an Engineering Team Leader; managing a team of fellow Engineers who maintain and improve the performance of all plant and equipment to achieve maximum machine availability targets. SHIFT - 4 on 4 off - Nights As a Team Leader you will: Lead an engineering shift team to create a high performing culture where team members are motivated, engaged, and supported to develop and achieve their potential. Plan and prioritise the shift workload for the engineering team to enable production targets to be achieved by maximising machinery up time Execute the planned preventative maintenance schedule to maximise machinery up time and minimise disruption to production targets Ensure all plant and equipment adhere to all relevant legislation and so that a safe working environment is maintained all times Ensure that the permit to work is in place and adhered to so that contractors and colleagues work safely at all times Ensure the shift engineering team adhere to good manufacturing practices (GMP) ensuring compliance with manufacturing unit food safety requirements Lead the engineering team to create a high performing culture; including setting team/individual expectations, leading by example, encouraging and supporting to achieve their potential and ensuring policies are upheld Ensure the accurate and timely documentation of shift activities & performance, escalation of relevant events as required, real time use of CMMS, completion of relevant reports, root cause analysis studies and active contribution to daily meetings What We're Looking For We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. You will: Hold a mechanical or electrical engineering qualification gained through a time served apprenticeship or study, ideally at NVQ L3 Knowledge of permit systems, risk assessments and method statements Supervisory experience Have practical experience of fault finding on various types of manufacturing machinery Display PLC Awareness and fault finding capabilities Understand how to maintain Engineering Systems within a manufacturing environment Food or wider FMCG Manufacturing Experience is desirable If this sounds like you join us, grow with Greencore and be a part of driving our future success. What You'll Get in Return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 15, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Wisbech, we have a team of 450 colleagues and manufacture premium chilled ready to cook meals for major retailers such as Asda and Co-op. What You'll Be Doing Are you a multi-skilled Engineering Team Leader looking for a new technically challenging and varied role? Can you lead and empower a team? We are looking for an Engineering Team Leader; managing a team of fellow Engineers who maintain and improve the performance of all plant and equipment to achieve maximum machine availability targets. SHIFT - 4 on 4 off - Nights As a Team Leader you will: Lead an engineering shift team to create a high performing culture where team members are motivated, engaged, and supported to develop and achieve their potential. Plan and prioritise the shift workload for the engineering team to enable production targets to be achieved by maximising machinery up time Execute the planned preventative maintenance schedule to maximise machinery up time and minimise disruption to production targets Ensure all plant and equipment adhere to all relevant legislation and so that a safe working environment is maintained all times Ensure that the permit to work is in place and adhered to so that contractors and colleagues work safely at all times Ensure the shift engineering team adhere to good manufacturing practices (GMP) ensuring compliance with manufacturing unit food safety requirements Lead the engineering team to create a high performing culture; including setting team/individual expectations, leading by example, encouraging and supporting to achieve their potential and ensuring policies are upheld Ensure the accurate and timely documentation of shift activities & performance, escalation of relevant events as required, real time use of CMMS, completion of relevant reports, root cause analysis studies and active contribution to daily meetings What We're Looking For We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. You will: Hold a mechanical or electrical engineering qualification gained through a time served apprenticeship or study, ideally at NVQ L3 Knowledge of permit systems, risk assessments and method statements Supervisory experience Have practical experience of fault finding on various types of manufacturing machinery Display PLC Awareness and fault finding capabilities Understand how to maintain Engineering Systems within a manufacturing environment Food or wider FMCG Manufacturing Experience is desirable If this sounds like you join us, grow with Greencore and be a part of driving our future success. What You'll Get in Return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Customer Experience Manager
Sainsbury's Supermarkets Ltd Oxford, Oxfordshire
Salary: From £32,250 Location: Heyford Hill Store, Oxford, OX4 4XR Contract type: Permanent Business area: Retail Closing date: 27 May 2025 Requisition ID: 304933 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
May 15, 2025
Full time
Salary: From £32,250 Location: Heyford Hill Store, Oxford, OX4 4XR Contract type: Permanent Business area: Retail Closing date: 27 May 2025 Requisition ID: 304933 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Assistant Store Manager
Poundland & Dealz Biggleswade, Bedfordshire
Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Benefits: A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Responsibilities: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 15, 2025
Full time
Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Benefits: A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Responsibilities: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
Customer Experience Manager
Sainsbury's Supermarkets Ltd Newbury, Berkshire
Salary: From £31,150.00 Location: Newbury Store, Newbury, RG14 5DD Contract type: Permanent Business area: Retail Requisition ID: 305040 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
May 15, 2025
Full time
Salary: From £31,150.00 Location: Newbury Store, Newbury, RG14 5DD Contract type: Permanent Business area: Retail Requisition ID: 305040 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Customer Experience Manager
Sainsbury's Supermarkets Ltd Kingston Upon Thames, Surrey
Salary: from £32,750 Location: Sury Basin Store, Kingston Upon Thames, KT2 5NZ Contract type: Permanent Business area: Retail Closing date: 31 May 2025 Requisition ID: 298358 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
May 14, 2025
Full time
Salary: from £32,750 Location: Sury Basin Store, Kingston Upon Thames, KT2 5NZ Contract type: Permanent Business area: Retail Closing date: 31 May 2025 Requisition ID: 298358 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
General Manager (Bilingual)
TMX Finance Maidenhead, Berkshire
Overview As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by extending loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planograms and ensuring seasonal and/or promotional marketing materials are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week . Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications High School Diploma or equivalent required At least two years of experience and proven success in a supervisory or leadership role in retail, financial, customer service, or related industries Operations experience in a leadership capacity Excellent verbal and written communication skills Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include : A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
May 14, 2025
Full time
Overview As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by extending loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planograms and ensuring seasonal and/or promotional marketing materials are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week . Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications High School Diploma or equivalent required At least two years of experience and proven success in a supervisory or leadership role in retail, financial, customer service, or related industries Operations experience in a leadership capacity Excellent verbal and written communication skills Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer Our Benefits Include : A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Customer Experience Manager
Sainsbury's Supermarkets Ltd Hoddesdon, Hertfordshire
Salary: From £31,450 Location: Hoddesdon Store, Hoddesdon, EN11 8HF Contract type: Permanent Business area: Retail Closing date: 17 May 2025 Requisition ID: 303605 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
May 14, 2025
Full time
Salary: From £31,450 Location: Hoddesdon Store, Hoddesdon, EN11 8HF Contract type: Permanent Business area: Retail Closing date: 17 May 2025 Requisition ID: 303605 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Store Manager - Bluewater Upper (Full-time, 6-month FTC)
Pandora A/S Greenhithe, Kent
Store Manager - Bluewater Upper (Full-time, 6-month FTC) City: Greenhithe Country/Region: GB Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
May 13, 2025
Full time
Store Manager - Bluewater Upper (Full-time, 6-month FTC) City: Greenhithe Country/Region: GB Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Specsavers
Assistant Manage
Specsavers Fareham, Hampshire
So, you're a proactive people person ready to take the next step in your Optics career and be the driving force in our stores? Sounds like youd be a great fit here. So, if youve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Assistant Manager role could be perfect for you. As an Assistant Manager, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based vibrant and busy store in Whiteley, has parking available and great transport links. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Whats on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to 30,000 depending on experience 40 hours a week including regular weekend work Bonus and incentives are available We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription tothe Headspace app Eyecareand hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What were looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Assistant Manager.These include: Previous retail Optical experience Team lead, supervisory or training experience Find out more If youve got all these skills, wed love for you to apply!
May 13, 2025
Full time
So, you're a proactive people person ready to take the next step in your Optics career and be the driving force in our stores? Sounds like youd be a great fit here. So, if youve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Assistant Manager role could be perfect for you. As an Assistant Manager, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based vibrant and busy store in Whiteley, has parking available and great transport links. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Whats on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to 30,000 depending on experience 40 hours a week including regular weekend work Bonus and incentives are available We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription tothe Headspace app Eyecareand hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What were looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Assistant Manager.These include: Previous retail Optical experience Team lead, supervisory or training experience Find out more If youve got all these skills, wed love for you to apply!
Argento
Assistant Store Manager, Argento Braehead
Argento Glasgow, Renfrewshire
New Nomination Italy monobrand store opened in Braehead, Glasgow Argento Contemporary Jewellery Ltd is delighted to announce that we have opened a Nomination Italy monobrand store. Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years' experience, we know what we're talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery. We are currently seeking a pro-active, results driven Assistant Store Manager to join the team in our new Nomination Italy monobrand store! Contract: Permanent full-time role , 40 hours, a week on a varied shift basis, including day, evening, and weekend shifts. BENEFITS Generous employee discount (after 3 months service of 6-month probation) Target related store bonus scheme Auto-enrolment pension scheme Excellent training programmes including brand training Fantastic incentives throughout the year Fantastic opportunities to progress within the Company Job Summary Reporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, which full training will be provided for. Responsibilities include: Acting as role model for the team as an ambassador for the brand at all times Assist with coaching and motivating the team to achieve store targets; driving sales and footfall Optimise sales through effective customer service and selling techniques Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational. Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels Deal with customer concerns in a professional, calm, efficient and helpful manner Supporting the Store Manager with the day to day running of the store Ensure deliveries, stock transfers and administration are completed within company Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers Plan, forecast, report on sales, costs and business performance according to company requirements Banking responsibilities; reconcile daily sales Plan, prep and manage stock takes and launch of sale Manage and motivate staff, train and develop staff according to company policies and procedures Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies THE INDIVIDUAL Day to day, you will be working with the Manager in supporting, coaching and motivating the team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in excellent customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you. An ideal candidate will have: You have a minimum of 1+ years' experience in supervisory/management a high volume store Previous experience with a leading brand or luxury retailer is preferred Experience of serving customers in a high footfall environment is required Experience in coaching and developing a large team, ideally in a similar retail environment Inspirational and motivational leadership style, experience in driving sales and profitability in store You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success Ability to work with POS systems, Microsoft applications and portable devices Experience in recruitment, onboarding, and training of all new team members Conducting performance reviews and upskilling team Strong customer service and communication skills both verbal and written Ability to provide constructive feedback to management Experience in executing company visual merchandising standards Passionate about jewellery and customer service Ability to work under pressure and prioritise tasks Effective communication skills with the ability to adapt style depending on the situation Well presented with a positive, pro-active and professional approach If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we'd love to have you join us. How to apply: Send your CV and Cover Letter detailing how you meet the criteria as detailed above to . We look forward to hearing from you!
May 12, 2025
Full time
New Nomination Italy monobrand store opened in Braehead, Glasgow Argento Contemporary Jewellery Ltd is delighted to announce that we have opened a Nomination Italy monobrand store. Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years' experience, we know what we're talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery. We are currently seeking a pro-active, results driven Assistant Store Manager to join the team in our new Nomination Italy monobrand store! Contract: Permanent full-time role , 40 hours, a week on a varied shift basis, including day, evening, and weekend shifts. BENEFITS Generous employee discount (after 3 months service of 6-month probation) Target related store bonus scheme Auto-enrolment pension scheme Excellent training programmes including brand training Fantastic incentives throughout the year Fantastic opportunities to progress within the Company Job Summary Reporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, which full training will be provided for. Responsibilities include: Acting as role model for the team as an ambassador for the brand at all times Assist with coaching and motivating the team to achieve store targets; driving sales and footfall Optimise sales through effective customer service and selling techniques Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational. Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels Deal with customer concerns in a professional, calm, efficient and helpful manner Supporting the Store Manager with the day to day running of the store Ensure deliveries, stock transfers and administration are completed within company Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers Plan, forecast, report on sales, costs and business performance according to company requirements Banking responsibilities; reconcile daily sales Plan, prep and manage stock takes and launch of sale Manage and motivate staff, train and develop staff according to company policies and procedures Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies THE INDIVIDUAL Day to day, you will be working with the Manager in supporting, coaching and motivating the team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in excellent customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you. An ideal candidate will have: You have a minimum of 1+ years' experience in supervisory/management a high volume store Previous experience with a leading brand or luxury retailer is preferred Experience of serving customers in a high footfall environment is required Experience in coaching and developing a large team, ideally in a similar retail environment Inspirational and motivational leadership style, experience in driving sales and profitability in store You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success Ability to work with POS systems, Microsoft applications and portable devices Experience in recruitment, onboarding, and training of all new team members Conducting performance reviews and upskilling team Strong customer service and communication skills both verbal and written Ability to provide constructive feedback to management Experience in executing company visual merchandising standards Passionate about jewellery and customer service Ability to work under pressure and prioritise tasks Effective communication skills with the ability to adapt style depending on the situation Well presented with a positive, pro-active and professional approach If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we'd love to have you join us. How to apply: Send your CV and Cover Letter detailing how you meet the criteria as detailed above to . We look forward to hearing from you!
Customer Experience Manager
The Michael's Companies
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Surrey-7488 King George Hwy Blvd time type Full time posted on Posted Yesterday job requisition id R Store - VAN-SURREY, BCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Retail management experience preferred Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. Total Base Pay Range for this Position: $18.40 - $22.75 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit . At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit . Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
May 12, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Surrey-7488 King George Hwy Blvd time type Full time posted on Posted Yesterday job requisition id R Store - VAN-SURREY, BCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Retail management experience preferred Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. Total Base Pay Range for this Position: $18.40 - $22.75 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit . At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit . Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Frasers Group
Supervisor
Frasers Group Strabane, County Tyrone
Sports Direct is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Supervisor to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead a small team in one of our instore departments Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses Qualifications Your Profile: Recent Supervisory experience Passion for retail and people Confident leader who can motivate and challenge others to deliver Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information Salary: £30,222 The Rewards Monthly & Quarterly Commercial Bonuses Company pension scheme 10% group discount for Health Insurance policy Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications Group Wide 20% Discount across all Frasers Group brands Holiday pay 40% Uniform discount
May 11, 2025
Full time
Sports Direct is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Supervisor to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values, Think without limits - Think fast, fearlessly, and take the team with you. Own it and back yourself - Own the basics, own your role, and own the results. Be relevant - Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead a small team in one of our instore departments Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently Create an engaging working environment for colleagues Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses Qualifications Your Profile: Recent Supervisory experience Passion for retail and people Confident leader who can motivate and challenge others to deliver Detail orientated Ability to communicate at all levels A desire and hunger to be the best Promote the Sports Direct values and our culture to internal and external parties Additional Information Salary: £30,222 The Rewards Monthly & Quarterly Commercial Bonuses Company pension scheme 10% group discount for Health Insurance policy Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications Group Wide 20% Discount across all Frasers Group brands Holiday pay 40% Uniform discount

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