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sales customer support permanent and mat cover position available
Office Angels
Online Trading Assistant- Fashion
Office Angels City, London
Are you passionate about fashion ecommerce? Our client is looking for an Online Trading Assistant to support the Online Trading team in delivering an exceptional customer journey and innovative merchandising strategies for our UK and International websites. Your Role: In this exciting position, you will be pivotal in ensuring seamless product launches while managing various aspects of online trading. Your responsibilities will include: Product Management: Ensure all products are live on the site and that all information aligns with our product launch checklist. Launch Ownership: Take charge of the entire launch process to guarantee everything runs smoothly. Visual Merchandising: optimise product pages for maximum visibility and commercial success based on analytics and stock availability. Categorisation Audits: Collaborate with the online coordinator to carry out thorough audits. E-commerce Tracker: Manage the Ecom request tracker and address queries promptly. Daily Site Walks: Conduct regular site walks to ensure product attributes and PDP content are displayed correctly. Content Creation: Create and update categories, headers, SEO URLs, breadcrumbs, and meta data in the CMS. Market Trends: Perform weekly competitive shop analyses to stay ahead of market trends. Proactive Improvement: Bring fresh ideas and suggestions to our weekly team meetings and discovery sessions. To thrive in this role, you should possess: Relevant education or experience in business, retail, analytics, or marketing. Familiarity with CMS platforms (Salesforce Commerce Cloud experience is a bonus!). Strong attention to detail and a proactive approach. Excellent communication skills with the ability to collaborate across teams. A solid grounding in Excel, with a willingness to upskill. Exceptional organisational skills and the ability to multitask effectively. A cheerful, team-oriented attitude, with the ability to remain calm under pressure. A 'can do, will do' mindset, always seeking improvements and new challenges. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 12, 2025
Seasonal
Are you passionate about fashion ecommerce? Our client is looking for an Online Trading Assistant to support the Online Trading team in delivering an exceptional customer journey and innovative merchandising strategies for our UK and International websites. Your Role: In this exciting position, you will be pivotal in ensuring seamless product launches while managing various aspects of online trading. Your responsibilities will include: Product Management: Ensure all products are live on the site and that all information aligns with our product launch checklist. Launch Ownership: Take charge of the entire launch process to guarantee everything runs smoothly. Visual Merchandising: optimise product pages for maximum visibility and commercial success based on analytics and stock availability. Categorisation Audits: Collaborate with the online coordinator to carry out thorough audits. E-commerce Tracker: Manage the Ecom request tracker and address queries promptly. Daily Site Walks: Conduct regular site walks to ensure product attributes and PDP content are displayed correctly. Content Creation: Create and update categories, headers, SEO URLs, breadcrumbs, and meta data in the CMS. Market Trends: Perform weekly competitive shop analyses to stay ahead of market trends. Proactive Improvement: Bring fresh ideas and suggestions to our weekly team meetings and discovery sessions. To thrive in this role, you should possess: Relevant education or experience in business, retail, analytics, or marketing. Familiarity with CMS platforms (Salesforce Commerce Cloud experience is a bonus!). Strong attention to detail and a proactive approach. Excellent communication skills with the ability to collaborate across teams. A solid grounding in Excel, with a willingness to upskill. Exceptional organisational skills and the ability to multitask effectively. A cheerful, team-oriented attitude, with the ability to remain calm under pressure. A 'can do, will do' mindset, always seeking improvements and new challenges. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels
Online Trading Assistant - Fashion
Office Angels City, London
Are you passionate about fashion ecommerce? Our client is looking for an Online Trading Assistant to support the Online Trading team in delivering an exceptional customer journey and innovative merchandising strategies for our UK and International websites. Your Role: In this exciting position, you will be pivotal in ensuring seamless product launches while managing various aspects of online trading. Your responsibilities will include: Product Management: Ensure all products are live on the site and that all information aligns with our product launch checklist. Launch Ownership: Take charge of the entire launch process to guarantee everything runs smoothly. Visual Merchandising: optimise product pages for maximum visibility and commercial success based on analytics and stock availability. Categorisation Audits: Collaborate with the online coordinator to carry out thorough audits. E-commerce Tracker: Manage the Ecom request tracker and address queries promptly. Daily Site Walks: Conduct regular site walks to ensure product attributes and PDP content are displayed correctly. Content Creation: Create and update categories, headers, SEO URLs, breadcrumbs, and meta data in the CMS. Market Trends: Perform weekly competitive shop analyses to stay ahead of market trends. Proactive Improvement: Bring fresh ideas and suggestions to our weekly team meetings and discovery sessions. To thrive in this role, you should possess: Relevant education or experience in business, retail, analytics, or marketing. Familiarity with CMS platforms (Salesforce Commerce Cloud experience is a bonus!). Strong attention to detail and a proactive approach. Excellent communication skills with the ability to collaborate across teams. A solid grounding in Excel, with a willingness to upskill. Exceptional organisational skills and the ability to multitask effectively. A cheerful, team-oriented attitude, with the ability to remain calm under pressure. A 'can do, will do' mindset, always seeking improvements and new challenges. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 12, 2025
Full time
Are you passionate about fashion ecommerce? Our client is looking for an Online Trading Assistant to support the Online Trading team in delivering an exceptional customer journey and innovative merchandising strategies for our UK and International websites. Your Role: In this exciting position, you will be pivotal in ensuring seamless product launches while managing various aspects of online trading. Your responsibilities will include: Product Management: Ensure all products are live on the site and that all information aligns with our product launch checklist. Launch Ownership: Take charge of the entire launch process to guarantee everything runs smoothly. Visual Merchandising: optimise product pages for maximum visibility and commercial success based on analytics and stock availability. Categorisation Audits: Collaborate with the online coordinator to carry out thorough audits. E-commerce Tracker: Manage the Ecom request tracker and address queries promptly. Daily Site Walks: Conduct regular site walks to ensure product attributes and PDP content are displayed correctly. Content Creation: Create and update categories, headers, SEO URLs, breadcrumbs, and meta data in the CMS. Market Trends: Perform weekly competitive shop analyses to stay ahead of market trends. Proactive Improvement: Bring fresh ideas and suggestions to our weekly team meetings and discovery sessions. To thrive in this role, you should possess: Relevant education or experience in business, retail, analytics, or marketing. Familiarity with CMS platforms (Salesforce Commerce Cloud experience is a bonus!). Strong attention to detail and a proactive approach. Excellent communication skills with the ability to collaborate across teams. A solid grounding in Excel, with a willingness to upskill. Exceptional organisational skills and the ability to multitask effectively. A cheerful, team-oriented attitude, with the ability to remain calm under pressure. A 'can do, will do' mindset, always seeking improvements and new challenges. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Store Manager - Webbs, Cheltenham
Webbs Garden Centres Ltd. Cheltenham, Gloucestershire
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
May 10, 2025
Full time
Home Career at Webbs Store Manager - Webbs, Cheltenham Store Manager - Webbs, Cheltenham We have a fantastic opportunity for an experienced Store Manager to join our Cheltenham store. Reporting to the Executive Chairman you will ensure that Webbs Cheltenham remains at the forefront of premium Garden Centre retailing; through excellence in standards across all categories (including food and restaurants), highest levels of customer service, a continual colleague development approach and adherence to the long-established Webbs values. Key Responsibilities Ensuring excellent retail standards and delivering commercial targets: Line management of department managers for Seasonal, Leisure, Gardening, Plants & Outdoors and Pets. Ensuring sales targets are met, wage to sales budgets achieved and shrinkage is managed. Work with the Head of Brand & Digital and Director of Buying to ensure visual merchandise resource delivers seasonal changeovers with premium retail panache, according to plan and brand guidelines. Work with Head of HR & People to ensure resource is in right place at right time including seasonal peaks across all site activities. Work with Warehouse Manager at Wychbold store to ensure that product categories have the right mix of merchandiser resource, to ensure full product shelves, working to newly installed merchandising procedures in line with EPOS system. Ensure we remain a Garden Centre of Excellence and The Destination Garden Centre for the Midlands in the GCA annual audit. Lead weekly store standards walk for Chair, Director of Buying and Head of Brand & Digital and to regularly walk the customer journey. Ensure POS standards are maintained across all departments and to work proactively with the Marketing and IT teams in evolving an inhouse POS system for department level signage production. Creating a culture of customer delight at all times: Management of site customer support ensuring our store is clean, welcoming on entrance, exit and through to final car park interaction. Management of site customer service relations channelling all customer enquiries for Cheltenham departments. Ensuring all interactions are handled in a timely and constructive fashion, GDPR compliant and with agreed tone of voice. Managing the Duty Manager rota to ensure visible management presence on shopfloor at all times, that is capable of handling customer service elevations and emergency scenarios. Work with Head of HR & People to roll out training across the store. Work collaboratively with and Events teams to ensure resource and standards are in place to deliver excellence in experience. Developing people and systems, for service improvement and efficiency gain: Ensure Webbs Cheltenham contributes to the continual improvement of the overall company Great Places to Work score, by developing trust culture amongst colleagues, ensuring colleague development/progression and inspiring leadership with empathy and motivation. Ensure Managers are developing specialist knowledge and colleague progression in their teams. Champion the use of new warehouse inventory management system to ensure accurate stockholding figures, recording of wastage and greater customer stock visibility in store and online. With the Finance Director and Director of Buying develop up to date mark-down policy, to protect margin and ensure mark-downs are presented to customers with high retail standards. Champion the use of workflow and reporting systems such as Teams and Business 365, for better communication and business intelligence at store and category level. Ensuring a safe working environment for colleagues and contractors at all times: Use the store management teams and security personnel to ensure safe and effective opening/close-down store routines. Regularly test all security, fire and emergency protocols, so teams are well drilled and ensure Duty Managers are capable of showing calm leadership in an emergency event. Feedback to Head of Estates all store repairs and maintenance requirements in a timely fashion. Ensure Duty Managers are available for contractor welcome and day to day management. Work with Head of Estates to ensure all areas of retail site operations remain a safe place to work and that departmental health and safety responsibilities are adhered to at all times. Minimum Requirements Experience of large format store management with high turnover, ideally at a high-quality positioned retailer. IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus. Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. Must be able to give feedback to ensure common ways of working. A passion for spotting, driving talent and creating a successful team culture. Ability to resolve challenges and build trust between the full store team. The ability to set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values. The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own. Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties. This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days). Our Reward Package Includes: Competive salary 25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants Holiday entitlement 33 days inclusive of bank holidays Pension and life cover Healthcare schemes (upon completion of 6 month probation) Free parking If you'd like to join our fun, friendly Webbs team then please apply now or send your CV to Apply Now By Webbs Cheltenham Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.
Hays
Sales Order Processing Administrator
Hays Chesterfield, Derbyshire
Sales Order Processing Administrator - Required for Temporary role in Chesterfield 3 months Your new company We have the pleasure of supporting a fantastic business in Chesterfield with sourcing a Sales Order Processing Administrator on a temporary basis. Key Vacancy Information Immediate required start in Chesterfield S41 location A minimum of 3 months cover is required from May 2025 - August 2025. This could be extended This role could become permanent, subject to the discretion of the business, but we ask that applicants are available to start temporary work quickly (e.g. not in permanent work needing to serve a notice period). Salary guide £25,000 Office based Monday to Friday 9am -5pm 37.5 hours a week 30-minute lunch break Free parking Fantastic, friendly organisation Your new role This is a fantastic opportunity to join a thriving business which, due to staff absence, need temp support for 3 months +. This role will play a vital function in the sales/ customer service department and will take the lead on sales order processing administration tasks. We are keen to find a Sales Administrator who can demonstrate the ability to quickly undertake the duties of the role. Ideally, you will have held a very similar role previously and be able to demonstrate this upon application. Duties of the role will include: - Processing sales orders received via phone, email and direct website orders - Responsible for reviewing order details and processing orders accordingly - Submitting orders, printing orders and courier labels, coordinating with warehouse - Supporting customers with order queries, stock checking and providing delivery dates - Chasing up couriers for deliveries and status of deliveries - Data cleansing, reviewing customer databases and checking for any out-of-date contacts and correcting - General administration and taking calls coming into the business and support with sales orders over the phone - Excellent attention to detail and sales order processing experience required What you'll need to succeed Excellent customer service skills and business admin required What you'll get in return Immediate required start in Chesterfield S41 locationA minimum of 3 months cover is required from May 2025 - August 2025. This could be extended This role could become permanent, subject to the discretion of the business, but we ask that applicants are available to start temporary work quickly (e.g. not in permanent work needing to serve a notice period). Salary guide £25,000 Office based Monday to Friday 9am -5pm 37.5 hours a week 30-minute lunch break Free parking Fantastic, friendly organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 10, 2025
Seasonal
Sales Order Processing Administrator - Required for Temporary role in Chesterfield 3 months Your new company We have the pleasure of supporting a fantastic business in Chesterfield with sourcing a Sales Order Processing Administrator on a temporary basis. Key Vacancy Information Immediate required start in Chesterfield S41 location A minimum of 3 months cover is required from May 2025 - August 2025. This could be extended This role could become permanent, subject to the discretion of the business, but we ask that applicants are available to start temporary work quickly (e.g. not in permanent work needing to serve a notice period). Salary guide £25,000 Office based Monday to Friday 9am -5pm 37.5 hours a week 30-minute lunch break Free parking Fantastic, friendly organisation Your new role This is a fantastic opportunity to join a thriving business which, due to staff absence, need temp support for 3 months +. This role will play a vital function in the sales/ customer service department and will take the lead on sales order processing administration tasks. We are keen to find a Sales Administrator who can demonstrate the ability to quickly undertake the duties of the role. Ideally, you will have held a very similar role previously and be able to demonstrate this upon application. Duties of the role will include: - Processing sales orders received via phone, email and direct website orders - Responsible for reviewing order details and processing orders accordingly - Submitting orders, printing orders and courier labels, coordinating with warehouse - Supporting customers with order queries, stock checking and providing delivery dates - Chasing up couriers for deliveries and status of deliveries - Data cleansing, reviewing customer databases and checking for any out-of-date contacts and correcting - General administration and taking calls coming into the business and support with sales orders over the phone - Excellent attention to detail and sales order processing experience required What you'll need to succeed Excellent customer service skills and business admin required What you'll get in return Immediate required start in Chesterfield S41 locationA minimum of 3 months cover is required from May 2025 - August 2025. This could be extended This role could become permanent, subject to the discretion of the business, but we ask that applicants are available to start temporary work quickly (e.g. not in permanent work needing to serve a notice period). Salary guide £25,000 Office based Monday to Friday 9am -5pm 37.5 hours a week 30-minute lunch break Free parking Fantastic, friendly organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Barker Ross
Business Development Manager
Barker Ross
Business Development Manager / Horticulture Lighting Sector South England Coverage Permanent Monday - Friday, Hybrid/Remote Available 30-35k Per Annum Bonus Company Car / Allowance Barker Ross are recruiting for a Business Development Manager for a fast growing Horticultural lighting company. Job purpose: The Horticulture Lighting Business Development Manager, UK will play a pivotal role in expanding their footprint in the UK and Ireland. This role is responsible for driving market growth by developing tailored strategies, fostering strategic partnerships, and working closely with horticulture growers to align their lighting solutions with their unique needs. Additionally, the role will involve collaborating with the UK team to ensure a seamless customer journey while positioning the UK as a launchpad for global expansion. This is an exciting opportunity for a highly motivated and strategic business development professional to lead and expand their presence in the UK horticulture lighting market while laying the foundation for international grow Key Responsibilities Sales Growth & Market Leadership Develop and implement a robust sales growth strategy to position the UK as the flagship market for horticulture lighting solutions. Establish key performance indicators (KPIs) and benchmarks to measure success, ensuring scalable sales practices for future international expansion. Identify and pursue new business opportunities to drive revenue and market share. Market Expansion & Strategic Partnerships Adapt and customise product offerings based on UK-specific market preferences and grower insights. Develop strategic partnerships within the horticulture sector, prioritising pilot projects and trials with growers to showcase the efficacy and value of their solutions. Build strong relationships with key stakeholders, including growers, distributors, and industry influencers. Pilot Programs & Industry Influence Engage directly with horticulture growers to understand their operational needs and preferences, leveraging feedback for product development. Lead and oversee trials and pilot programs to demonstrate product effectiveness and long-term value, reinforcing their position as an industry leader. Develop case studies and success stories to support market expansion efforts into new regions. Customer Journey & Team Collaboration Work closely with the UK team to provide a seamless, end-to-end customer experience. Utilise customer feedback to refine service delivery, ensuring high-quality and scalable customer journey processes for future markets. Align UK operations with company standards and best practices, maintaining consistency across global markets. Team Building & Local Operations Build and foster a collaborative, results-driven UK-based team. Coordinate with local resources to share insights and best practices, ensuring a unified and effective approach to market development. Market Intelligence & Global Expansion Strategy Utilise the UK market as a strategic testing ground to gather insights on industry trends, regulations, and competition. Create comprehensive case studies and playbooks to inform expansion strategies in similar markets. Develop a scalable knowledge base to ensure adaptable, effective strategies for international growth. Ideal Candidate Profile Experience Minimum 5+ years of experience in business development, sales, or international market expansion, technology, or related industries. Proven track record of spearheading growth in a lead market and implementing scalable strategies for expansion. Skills & Competencies Strong business development and negotiation skills , with the ability to build lasting relationships with clients and partners. Excellent communication skills in English , with the ability to engage cross-culturally. Strategic thinker with the ability to analyse market trends and leverage insights to drive business growth. Hands-on, entrepreneurial mindset , capable of working independently and driving initiatives from concept to execution. Attributes Results-oriented and resourceful, with a strong focus on achieving sales and market growth targets. Adaptable and innovative , capable of navigating complex markets and identifying growth opportunities. Team player , with a collaborative approach to working with internal teams and external partners For more information please apply or call Alex on (phone number removed) or email (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 10, 2025
Full time
Business Development Manager / Horticulture Lighting Sector South England Coverage Permanent Monday - Friday, Hybrid/Remote Available 30-35k Per Annum Bonus Company Car / Allowance Barker Ross are recruiting for a Business Development Manager for a fast growing Horticultural lighting company. Job purpose: The Horticulture Lighting Business Development Manager, UK will play a pivotal role in expanding their footprint in the UK and Ireland. This role is responsible for driving market growth by developing tailored strategies, fostering strategic partnerships, and working closely with horticulture growers to align their lighting solutions with their unique needs. Additionally, the role will involve collaborating with the UK team to ensure a seamless customer journey while positioning the UK as a launchpad for global expansion. This is an exciting opportunity for a highly motivated and strategic business development professional to lead and expand their presence in the UK horticulture lighting market while laying the foundation for international grow Key Responsibilities Sales Growth & Market Leadership Develop and implement a robust sales growth strategy to position the UK as the flagship market for horticulture lighting solutions. Establish key performance indicators (KPIs) and benchmarks to measure success, ensuring scalable sales practices for future international expansion. Identify and pursue new business opportunities to drive revenue and market share. Market Expansion & Strategic Partnerships Adapt and customise product offerings based on UK-specific market preferences and grower insights. Develop strategic partnerships within the horticulture sector, prioritising pilot projects and trials with growers to showcase the efficacy and value of their solutions. Build strong relationships with key stakeholders, including growers, distributors, and industry influencers. Pilot Programs & Industry Influence Engage directly with horticulture growers to understand their operational needs and preferences, leveraging feedback for product development. Lead and oversee trials and pilot programs to demonstrate product effectiveness and long-term value, reinforcing their position as an industry leader. Develop case studies and success stories to support market expansion efforts into new regions. Customer Journey & Team Collaboration Work closely with the UK team to provide a seamless, end-to-end customer experience. Utilise customer feedback to refine service delivery, ensuring high-quality and scalable customer journey processes for future markets. Align UK operations with company standards and best practices, maintaining consistency across global markets. Team Building & Local Operations Build and foster a collaborative, results-driven UK-based team. Coordinate with local resources to share insights and best practices, ensuring a unified and effective approach to market development. Market Intelligence & Global Expansion Strategy Utilise the UK market as a strategic testing ground to gather insights on industry trends, regulations, and competition. Create comprehensive case studies and playbooks to inform expansion strategies in similar markets. Develop a scalable knowledge base to ensure adaptable, effective strategies for international growth. Ideal Candidate Profile Experience Minimum 5+ years of experience in business development, sales, or international market expansion, technology, or related industries. Proven track record of spearheading growth in a lead market and implementing scalable strategies for expansion. Skills & Competencies Strong business development and negotiation skills , with the ability to build lasting relationships with clients and partners. Excellent communication skills in English , with the ability to engage cross-culturally. Strategic thinker with the ability to analyse market trends and leverage insights to drive business growth. Hands-on, entrepreneurial mindset , capable of working independently and driving initiatives from concept to execution. Attributes Results-oriented and resourceful, with a strong focus on achieving sales and market growth targets. Adaptable and innovative , capable of navigating complex markets and identifying growth opportunities. Team player , with a collaborative approach to working with internal teams and external partners For more information please apply or call Alex on (phone number removed) or email (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Barker Ross
Account Manager
Barker Ross
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Account Manager to join a successful, well-established and market-leading, international business. This is a mobile position to cover Suffolk and Essex regions, with your home as your base. This would be classed as a remote / hybrid role. The business, as part of their continued success, has an immediate opening to add to their customer account management team as a result of continued growth and new business wins. Whilst you may not know the company products and services, each day they work with businesses that impact the lives of millions of people in the UK. The business is ambitious, and with plans to grow in the UK service industry they have an unrelenting desire to become an employer of choice. It is a meritocracy, and they promote and reward individuals who deliver against objectives and show great performance. Ambition and enthusiasm are key traits of their employees who live the values of respect, integrity, exemplarity and responsibility. To give you a feel for their ethics and commitment, the company achieved the PLATINUM level of Ecovadis positioning them among the Top 1% of the 125,000 companies assessed by Ecovadis, meaning a commitment to minimising environmental impacts. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and that every opportunity to add value and upsell is fully maximised. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do and every action they take. It is essential therefore that you have experience in a customer service driven environment with a particular emphasis on key account management and sales. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reputation is key, and to achieve this you will provide an outstanding level of customer service not only to retain your customer base, but also to optimise every sales opportunity. Reporting directly into the Customer Services Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, other account managers, stores, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven and have great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. What will set you apart is your energy, desire to deliver results and seeing this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into senior commercial or operational related roles. Candidates who are Degree educated in Business Administration, Sales, Marketing, or related field will be given preference. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, get in touch ASAP! This is an exceptional opportunity to really make a positive mark within the team and there are genuine career prospects within this multi-national business. For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 09, 2025
Full time
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Account Manager to join a successful, well-established and market-leading, international business. This is a mobile position to cover Suffolk and Essex regions, with your home as your base. This would be classed as a remote / hybrid role. The business, as part of their continued success, has an immediate opening to add to their customer account management team as a result of continued growth and new business wins. Whilst you may not know the company products and services, each day they work with businesses that impact the lives of millions of people in the UK. The business is ambitious, and with plans to grow in the UK service industry they have an unrelenting desire to become an employer of choice. It is a meritocracy, and they promote and reward individuals who deliver against objectives and show great performance. Ambition and enthusiasm are key traits of their employees who live the values of respect, integrity, exemplarity and responsibility. To give you a feel for their ethics and commitment, the company achieved the PLATINUM level of Ecovadis positioning them among the Top 1% of the 125,000 companies assessed by Ecovadis, meaning a commitment to minimising environmental impacts. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and that every opportunity to add value and upsell is fully maximised. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do and every action they take. It is essential therefore that you have experience in a customer service driven environment with a particular emphasis on key account management and sales. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reputation is key, and to achieve this you will provide an outstanding level of customer service not only to retain your customer base, but also to optimise every sales opportunity. Reporting directly into the Customer Services Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, other account managers, stores, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven and have great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. What will set you apart is your energy, desire to deliver results and seeing this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into senior commercial or operational related roles. Candidates who are Degree educated in Business Administration, Sales, Marketing, or related field will be given preference. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, get in touch ASAP! This is an exceptional opportunity to really make a positive mark within the team and there are genuine career prospects within this multi-national business. For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Buyer - Prepared Produce
Sainsbury's Supermarkets Ltd
Salary: Competitive Plus Benefits Location: Holborn Store Support Centre and Home, London, EC1N 2HT Contract type: Permanent Business area: Food Commercial Closing date: 12 May 2025 Requisition ID: 302914 We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Here, everything in our stores starts out in Food Commercial. Whether it's the product, proposition, packaging or price, or the fact that something tastes great, our team is responsible for all food items available in store, digitally and on demand. You'll discover it's incredibly fast-paced. People here are in it together and not afraid to take risks. They're enthusiastic too, and their amazing leadership team is right behind them. The knowledge and experience you gain here could set you up for career moves, anywhere else in the business. So, if you're passionate about food and just as hungry to learn, you'll fit in perfectly. In a nutshell To own, deliver and optimise the buying and selling strategy for the Produce category. Sustainably developing the product area following the strategic direction of Sainsbury's Win in Food strategy. To focus on sales, volume market share and cash profit whilst delivering a market-leading, best in class, competitive customer offer. The buyer has full responsibility for the commercial performance of the range across supermarket, convenience and online channels. Critical to delivery will be working with cross-functional teams to review the product range, identifying opportunities for product quality improvement, value offer opportunities and market-leading customer offer. In addition, working with the supply base and the Category Planners to develop a compelling customer offer What you need to do Know and understand the Produce retail market across the multiple grocers. Develop and execute a customer-focused category plan in line with the Sainsbury's corporate Win in Food strategy and the Produce category strategy. Meet Sales, Profit, Market Share targets. Work cross-functionally within a fast-paced, volatile category and make complex commercial decisions at speed and develop a 'Best in Class' customer offer. Develop an excellent trusting working relationship cross-functionally with your Technical, Supply Chain and NPD colleagues. Understand the current and historical category performance. Develop strong relationships with your supply base, growers and service providers. Influence key stakeholders to gain commitment to the plan. Lead relevant cross-functional projects through to delivery. Focus on 'Plan for Better' targets including removal of Plastics, reduction of Carbon Emissions, Water Surety and driving Healthy Volume sales. Be constantly looking to improve the Produce category plan. Implement pricing & promotional strategies in line with hierarchies and promotional offers. Negotiate optimum product cost through a thorough understanding of the end-to-end supply chain. How I will succeed Deliver key KPI targets for market share growth, sales, profit and value index. Develop a 'Best in Class' customer offer on both Quality and Value for the Produce category. Understand the UK market both in Sainsbury's and all the major retail competitors. Support the delivery of shared targets across the wider team. Successfully manage relationships with suppliers, growers and service providers to deliver performance in line with objectives. Drive your personal development plan and profile within the wider team. What I need to know Understanding of the Produce category - farming / agriculture. Strong commercial and trading experience including negotiation, supplier management and category planning. How to analyse financial, market and customer data to identify opportunities. How to create a cross-functional category plan. How to flex your style to inspire and engage team and senior stakeholders. How to spot issues and effectively plan to mitigate risk. Key drivers of product cost and how to manage them. Knowledge of buying systems and processes. How to effectively and efficiently prioritise workload. What I need to show Accountability for results and ability to deliver. Negotiation knowledge & skills. Strong commercial background and understanding of finance. Evidence of excellent judgement and commercial skills. Information management& analytical thinking. Clear and effective communication. Strong team-work and effective networking. What decisions I can make Buying strategy & execution (product listings & negotiated cost prices). Selling strategy & execution (price and promotional plans). Resources available to me Cross-functional team support (Supply Chain Analyst, Product Technical Manager, Range Analyst, Category Planning support, Online and Convenience support). Company processes & resources, including marketing support & customer insights. Legal support. Industry-leading personal and professional development resources. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
May 09, 2025
Full time
Salary: Competitive Plus Benefits Location: Holborn Store Support Centre and Home, London, EC1N 2HT Contract type: Permanent Business area: Food Commercial Closing date: 12 May 2025 Requisition ID: 302914 We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Here, everything in our stores starts out in Food Commercial. Whether it's the product, proposition, packaging or price, or the fact that something tastes great, our team is responsible for all food items available in store, digitally and on demand. You'll discover it's incredibly fast-paced. People here are in it together and not afraid to take risks. They're enthusiastic too, and their amazing leadership team is right behind them. The knowledge and experience you gain here could set you up for career moves, anywhere else in the business. So, if you're passionate about food and just as hungry to learn, you'll fit in perfectly. In a nutshell To own, deliver and optimise the buying and selling strategy for the Produce category. Sustainably developing the product area following the strategic direction of Sainsbury's Win in Food strategy. To focus on sales, volume market share and cash profit whilst delivering a market-leading, best in class, competitive customer offer. The buyer has full responsibility for the commercial performance of the range across supermarket, convenience and online channels. Critical to delivery will be working with cross-functional teams to review the product range, identifying opportunities for product quality improvement, value offer opportunities and market-leading customer offer. In addition, working with the supply base and the Category Planners to develop a compelling customer offer What you need to do Know and understand the Produce retail market across the multiple grocers. Develop and execute a customer-focused category plan in line with the Sainsbury's corporate Win in Food strategy and the Produce category strategy. Meet Sales, Profit, Market Share targets. Work cross-functionally within a fast-paced, volatile category and make complex commercial decisions at speed and develop a 'Best in Class' customer offer. Develop an excellent trusting working relationship cross-functionally with your Technical, Supply Chain and NPD colleagues. Understand the current and historical category performance. Develop strong relationships with your supply base, growers and service providers. Influence key stakeholders to gain commitment to the plan. Lead relevant cross-functional projects through to delivery. Focus on 'Plan for Better' targets including removal of Plastics, reduction of Carbon Emissions, Water Surety and driving Healthy Volume sales. Be constantly looking to improve the Produce category plan. Implement pricing & promotional strategies in line with hierarchies and promotional offers. Negotiate optimum product cost through a thorough understanding of the end-to-end supply chain. How I will succeed Deliver key KPI targets for market share growth, sales, profit and value index. Develop a 'Best in Class' customer offer on both Quality and Value for the Produce category. Understand the UK market both in Sainsbury's and all the major retail competitors. Support the delivery of shared targets across the wider team. Successfully manage relationships with suppliers, growers and service providers to deliver performance in line with objectives. Drive your personal development plan and profile within the wider team. What I need to know Understanding of the Produce category - farming / agriculture. Strong commercial and trading experience including negotiation, supplier management and category planning. How to analyse financial, market and customer data to identify opportunities. How to create a cross-functional category plan. How to flex your style to inspire and engage team and senior stakeholders. How to spot issues and effectively plan to mitigate risk. Key drivers of product cost and how to manage them. Knowledge of buying systems and processes. How to effectively and efficiently prioritise workload. What I need to show Accountability for results and ability to deliver. Negotiation knowledge & skills. Strong commercial background and understanding of finance. Evidence of excellent judgement and commercial skills. Information management& analytical thinking. Clear and effective communication. Strong team-work and effective networking. What decisions I can make Buying strategy & execution (product listings & negotiated cost prices). Selling strategy & execution (price and promotional plans). Resources available to me Cross-functional team support (Supply Chain Analyst, Product Technical Manager, Range Analyst, Category Planning support, Online and Convenience support). Company processes & resources, including marketing support & customer insights. Legal support. Industry-leading personal and professional development resources. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Cambridge Science Centre
Engagement and Logistics Lead
Cambridge Science Centre
Job Description Science communication sits at the heart of everything we do at CSC. In this role, you ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators. Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day. You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you ll also keep a close eye on team capacity raising any concerns and suggesting solutions to management in a timely and constructive way. Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities from membership sign-ups and events to charitable donations and shop visits. Key Responsibilities At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences creating positive STEM moments that have the power to inspire and transform. You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators. You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide. You take ownership of your team s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits. You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments. You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator. Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback. Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances. Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported. Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability. Ensure your team is well-versed in how to promote CSC s products, services, and charitable mission and that they do so actively and confidently. Stay up to date with STEM news and best-in-class science communication practices across the sector. Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others. Ensure necessary administrative work is assigned within your team and delivered on time, including: Completion of necessary event organisation planning documents and systems; General reporting and action to ensure the equipment is maintained; General reporting and action to support the maintenance of quality and accuracy of content; Identifying training needs, and completing and recording training as soon as practical. Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC s social media channels. Person Specification Essential Criteria At least 3 years experience as a Science Communicator Clear understanding of the operational processes and training needs for an effective Science Communicator team A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team An eye for identifying compelling case studies and media content including quotes, photos, and videos to support the Marketing & Communications Manager in promoting CSC and showcasing your team s excellence Excellent verbal and written communication and presentation skills A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives Driven to deliver timely, high-quality outcomes in everything you do A commitment to equity, diversity, and inclusion A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths Confidence in handling questions across a broad range of STEM topics Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts. An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests Willingness to learn new things and take initiative through independent research. Computer literate Achieve a satisfactory enhanced DBS check Desirable Criteria Experience in science communication or working with diverse audiences, including families, adults, and children Customer service skills and experience Level 3 or equivalent qualifications in a STEM subject Full clean driving license Working Conditions The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model). Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so. In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays. We offer the option of flexible hybrid working where and when possible, when not delivering sessions. Advancement Opportunities Science Communicators and public engagement are at the heart of everything CSC does and in this role, you lead that vital team. You ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You ll also play an active role in shaping how we communicate the value of our work to the wider world. The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment. Standard working hours are 7.5 hours per day Parking and bike storage are available at both CSC locations. Benefits include: 25 days annual leave, plus Bank Holidays Mental health support in partnership with BetterHelp Contributory pension scheme Recruitment Process and Timeline: To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role. At CSC, we re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
May 08, 2025
Full time
Job Description Science communication sits at the heart of everything we do at CSC. In this role, you ll continue to deliver inspiring STEM engagement first-hand at our venues, while also leading and developing our dynamic team of Science and Weekend Communicators. Your goal is to ensure that every visitor enjoys a high-quality, meaningful experience one that stands out as one of the most positive and memorable STEM encounters of their lives. Achieving this means cultivating a team that feels confident, supported, and genuinely excited to come to work each day. You will foster a collaborative and supportive team culture, taking responsibility for training schedules and rota management. While maintaining a proactive, can-do approach to service delivery, you ll also keep a close eye on team capacity raising any concerns and suggesting solutions to management in a timely and constructive way. Working closely with the Visitor Experience Manager and the Outreach and Innovation Manager, you ll motivate your team to maintain high standards across all CSC sites and actively encourage visitors to take advantage of engagement opportunities from membership sign-ups and events to charitable donations and shop visits. Key Responsibilities At both our main Cambridge centre and outreach venues, empower your team to deliver exceptional visitor experiences creating positive STEM moments that have the power to inspire and transform. You are an active member of your team, delivering public, school, and community STEM engagement alongside the Science and Weekend Communicators. You take ownership of the Science and Weekend Communicator training calendar, working closely with the Product Development Officer and Visitor Experience Manager to schedule training in areas such as product knowledge, health and safety, and risk mitigation. You ensure strong training coverage across the team, supporting members to attend sessions promptly and make the most of the learning opportunities they provide. You take ownership of your team s rota, oversee their logistics, and ensure their commitment to maintaining clean, organised, low-risk venues and well-prepared science communication kits. You work with the Visitor Experience Manager and Outreach and Innovation Manager to plan your team s activities at least two months in advance, while remaining responsive to any circumstances that require swift rota adjustments. You coordinate feedback from your team on stock replenishment for science communication kits and ensure timely communication of these needs to the Delivery and Sales Administrator. Ensure the team is actively discussing and capturing insights about CSC audiences and the effectiveness of our interventions through observation, as well as formal and informal feedback. Ensure our venues are kept clean, tidy, and low-risk, with a prompt and effective response to any unforeseen circumstances. Ensure the team completes and archives risk assessments, and that any incidents are promptly resolved, handled effectively and considerately, and properly reported. Support your team in understanding and managing their capacity during both busy and quieter periods, and encourage individuals to assist the Product and Community Development teams when they have availability. Ensure your team is well-versed in how to promote CSC s products, services, and charitable mission and that they do so actively and confidently. Stay up to date with STEM news and best-in-class science communication practices across the sector. Foster a positive team and organisational culture that is open, communicative, considerate, and respectful of others. Ensure necessary administrative work is assigned within your team and delivered on time, including: Completion of necessary event organisation planning documents and systems; General reporting and action to ensure the equipment is maintained; General reporting and action to support the maintenance of quality and accuracy of content; Identifying training needs, and completing and recording training as soon as practical. Undertake other tasks and duties as reasonably required from time to time, such as capturing content for CSC s social media channels. Person Specification Essential Criteria At least 3 years experience as a Science Communicator Clear understanding of the operational processes and training needs for an effective Science Communicator team A reliable, detail-oriented, and responsive manager who supports individual team members, encourages creative thinking, and helps them bring their personality into their work Maintain a constant focus on improving processes, actively implementing changes where appropriate, and consulting with management when proposed changes may be significant or disruptive A clear vision for developing the skills, confidence, and overall effectiveness of your science communication team An eye for identifying compelling case studies and media content including quotes, photos, and videos to support the Marketing & Communications Manager in promoting CSC and showcasing your team s excellence Excellent verbal and written communication and presentation skills A people person: interested in individuals, skilled at active listening and responsive to interests and needs of young people and the adults in their lives Driven to deliver timely, high-quality outcomes in everything you do A commitment to equity, diversity, and inclusion A passion for keeping up-to-date on worldwide developments in science, technology, engineering and maths Confidence in handling questions across a broad range of STEM topics Strong teamwork skills, enabling you to collaborate effectively with colleagues across the charity through conversations, projects, meetings, and other joint efforts. An ability to organise your own time and prioritise tasks as well as to adapt to changing priorities and to respond quickly to requests Willingness to learn new things and take initiative through independent research. Computer literate Achieve a satisfactory enhanced DBS check Desirable Criteria Experience in science communication or working with diverse audiences, including families, adults, and children Customer service skills and experience Level 3 or equivalent qualifications in a STEM subject Full clean driving license Working Conditions The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model). Working one weekend every three weeks, depending on Centre capacity. CSC plans rotas at least 4 weeks in advance to avoid consecutive weekend commitment where possible to do so. In addition, there will be frequent travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England, including schools and community venues, which will include occasional overnight stays. We offer the option of flexible hybrid working where and when possible, when not delivering sessions. Advancement Opportunities Science Communicators and public engagement are at the heart of everything CSC does and in this role, you lead that vital team. You ll develop and refine your skills in how to deliver impactful STEM engagement across a variety of environments and audiences, adapting style, content, and operational approaches as needed. You ll also play an active role in shaping how we communicate the value of our work to the wider world. The breadth of this role offers diverse opportunities for career development. CSC invests in all staff through a structured career planning framework, which includes training, leadership opportunities, and the chance to develop audience and technical specialisms. Opportunities for individual growth are reviewed annually as part of this ongoing commitment. Standard working hours are 7.5 hours per day Parking and bike storage are available at both CSC locations. Benefits include: 25 days annual leave, plus Bank Holidays Mental health support in partnership with BetterHelp Contributory pension scheme Recruitment Process and Timeline: To apply for the position of Engagement and Logistics Lead at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role. At CSC, we re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
Engineeringuk
Head of Product Marketing (maternity cover), Prime Video Advertising, EU
Engineeringuk
You will need to login before you can apply for a job. Head of Product Marketing (maternity cover), Prime Video Advertising, EU View more categories View less categories Sector Marketing, Advertising and PR, Media and Publishing Role Senior Manager Contract Type Permanent Hours Full Time DESCRIPTION This is a fixed-term contract covering a maternity leave. Are you interested in shaping the future of movies and television? Do you want to define how and what Amazon customers watch next? Prime Video is a leading digital video service, now available in over 240 countries and territories, offering a vast library of TV shows and movies, including Originals, Exclusives, and live sports. As streaming replaces traditional linear TV, Prime Video Video Advertising is rapidly evolving. Our team operates in a dynamic, global environment, innovating for our customers. We are seeking a Head of Product Marketing for Prime Video Advertising in Europe on a fixed-term (maternity cover). This role leads our B2B product marketing strategy, focusing on positioning, go-to-market strategies, advertiser engagement, and sales enablement across the region. The ideal candidate is strategic, execution-focused, communicates effectively, and data-driven, capable of leading a team and collaborating cross-functionally with Ad Sales, Prime Video, Amazon MGM Studios, and other teams to drive growth and advocacy. Key responsibilities include: Shaping Prime Video's B2B marketing strategy in the EU, aligning with GTM objectives and brand positioning at industry events. Developing messaging and marketing plans to influence advertiser perceptions and increase awareness of Prime Video advertising in the EU. Collaborating with product marketing, sales, GTM, and Insights teams to align objectives with business goals. Managing marketing budgets with a data-driven approach. Advising senior leadership, ensuring strategic alignment across initiatives. Building and executing 'Upfronts' strategies for Prime Video Ads in the EU. Planning and executing regional and local events, defining success metrics, and refining strategies based on performance insights. Influencing stakeholders to secure resources and align priorities. Overseeing insights sourcing and communication. Conducting market benchmarking to identify trends and opportunities. Establishing scalable workflows for B2B marketing execution. Developing sales enablement tools and training to support revenue growth. Staying informed on industry trends and emerging technologies. Leading and developing a team of product marketing managers. Basic qualifications: Experience leading cross-functional teams and aligning strategies. Using data and metrics to measure impact and improve initiatives. Presenting metrics and progress to senior leadership. Professional marketing experience, including supporting brand partnerships and high-impact events. Proven ability to lead complex programs independently. Strong budget management skills. Excellent communication and influencing skills. Analytical mindset with data interpretation skills. Experience scaling marketing campaigns from concept to execution. Self-motivated, capable of working in a fast-paced environment. Preferred qualifications: Experience working across marketing, product management, analytics, UX, and research. Industry experience in advertising or streaming/media. Familiarity with insights platforms, Salesforce, or measurement tools. Amazon is committed to diversity and equal opportunity. We value your passion to discover, invent, and simplify. Protecting your data privacy is a priority; see our Privacy Notice . If you need accommodations during the application process, visit this link .
May 06, 2025
Full time
You will need to login before you can apply for a job. Head of Product Marketing (maternity cover), Prime Video Advertising, EU View more categories View less categories Sector Marketing, Advertising and PR, Media and Publishing Role Senior Manager Contract Type Permanent Hours Full Time DESCRIPTION This is a fixed-term contract covering a maternity leave. Are you interested in shaping the future of movies and television? Do you want to define how and what Amazon customers watch next? Prime Video is a leading digital video service, now available in over 240 countries and territories, offering a vast library of TV shows and movies, including Originals, Exclusives, and live sports. As streaming replaces traditional linear TV, Prime Video Video Advertising is rapidly evolving. Our team operates in a dynamic, global environment, innovating for our customers. We are seeking a Head of Product Marketing for Prime Video Advertising in Europe on a fixed-term (maternity cover). This role leads our B2B product marketing strategy, focusing on positioning, go-to-market strategies, advertiser engagement, and sales enablement across the region. The ideal candidate is strategic, execution-focused, communicates effectively, and data-driven, capable of leading a team and collaborating cross-functionally with Ad Sales, Prime Video, Amazon MGM Studios, and other teams to drive growth and advocacy. Key responsibilities include: Shaping Prime Video's B2B marketing strategy in the EU, aligning with GTM objectives and brand positioning at industry events. Developing messaging and marketing plans to influence advertiser perceptions and increase awareness of Prime Video advertising in the EU. Collaborating with product marketing, sales, GTM, and Insights teams to align objectives with business goals. Managing marketing budgets with a data-driven approach. Advising senior leadership, ensuring strategic alignment across initiatives. Building and executing 'Upfronts' strategies for Prime Video Ads in the EU. Planning and executing regional and local events, defining success metrics, and refining strategies based on performance insights. Influencing stakeholders to secure resources and align priorities. Overseeing insights sourcing and communication. Conducting market benchmarking to identify trends and opportunities. Establishing scalable workflows for B2B marketing execution. Developing sales enablement tools and training to support revenue growth. Staying informed on industry trends and emerging technologies. Leading and developing a team of product marketing managers. Basic qualifications: Experience leading cross-functional teams and aligning strategies. Using data and metrics to measure impact and improve initiatives. Presenting metrics and progress to senior leadership. Professional marketing experience, including supporting brand partnerships and high-impact events. Proven ability to lead complex programs independently. Strong budget management skills. Excellent communication and influencing skills. Analytical mindset with data interpretation skills. Experience scaling marketing campaigns from concept to execution. Self-motivated, capable of working in a fast-paced environment. Preferred qualifications: Experience working across marketing, product management, analytics, UX, and research. Industry experience in advertising or streaming/media. Familiarity with insights platforms, Salesforce, or measurement tools. Amazon is committed to diversity and equal opportunity. We value your passion to discover, invent, and simplify. Protecting your data privacy is a priority; see our Privacy Notice . If you need accommodations during the application process, visit this link .

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