ICT Technician / 1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of the installation, maintenance and repair of ICT equipment Some experience of working with ICT systems in a large, complex organisation To pro-actively maintain and repair IT equipment: resolve technical problems when reported in relation to designated school function or area Diagnose problems with hardware and software, suggest and implement cost effective solutions without direction Report issues that could affect the integrity of networks, systems or infrastructure Install new software and software up-grades, OS and Firmware Updates as directed. Deliver and set up portable ICT/AV equipment at the request of members of staff or as directed Install ICT/AV infrastructure as directed by Team Leaders/IT Manager Ensure that all ICT equipment is installed and operated safely, any equipment that is deemed to be unsafe being removed from use Research equipment details and make recommendations regarding the purchase of equipment to SLT, Teachers and other school users regarding the best equipment and software to purchase. Provide information that will allow the up-dating of the ICT inventory and update inventory systems where required. To work individually and independently as well as part of a team. To communicate with senior staff i.e. - Business Managers, Trust staff, Headteachers and Governors where required. To work quickly and efficiently in limited time available. Beneficial: Support Work in Schools (SWiS) Knowledge of SIMS software 1ST LINE, FIRST LINE, 2ND LINE, SECOND LINE, SERVICE DESK, HELPDESK, AD, ACITVEDIRECTORY, ACTIVE DIRECTORY, WINDOWS, WIN8, MS OFFICE, OFFICE, REMEDY, REMOTE, REMOTING, LAN, WAN, CUSTOMER SERVICE, INCIDENT, ESCALATION, TICKET, TROUBLE TICKET, SLA, RESOLUTION, MCP, ITIL, LAPTOP, ESCALATE Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 07, 2023
Full time
ICT Technician / 1st Line Support (Break Fix) Location: Wakefield, West Yorkshire IR35: In scope Rate: £130 - 200 per day Duration: 3 months rolling Excellent fault finding and problem solving skills Relevant technical knowledge relating to ICT software, hardware and infrastructure Experience of the installation, maintenance and repair of ICT equipment Some experience of working with ICT systems in a large, complex organisation To pro-actively maintain and repair IT equipment: resolve technical problems when reported in relation to designated school function or area Diagnose problems with hardware and software, suggest and implement cost effective solutions without direction Report issues that could affect the integrity of networks, systems or infrastructure Install new software and software up-grades, OS and Firmware Updates as directed. Deliver and set up portable ICT/AV equipment at the request of members of staff or as directed Install ICT/AV infrastructure as directed by Team Leaders/IT Manager Ensure that all ICT equipment is installed and operated safely, any equipment that is deemed to be unsafe being removed from use Research equipment details and make recommendations regarding the purchase of equipment to SLT, Teachers and other school users regarding the best equipment and software to purchase. Provide information that will allow the up-dating of the ICT inventory and update inventory systems where required. To work individually and independently as well as part of a team. To communicate with senior staff i.e. - Business Managers, Trust staff, Headteachers and Governors where required. To work quickly and efficiently in limited time available. Beneficial: Support Work in Schools (SWiS) Knowledge of SIMS software 1ST LINE, FIRST LINE, 2ND LINE, SECOND LINE, SERVICE DESK, HELPDESK, AD, ACITVEDIRECTORY, ACTIVE DIRECTORY, WINDOWS, WIN8, MS OFFICE, OFFICE, REMEDY, REMOTE, REMOTING, LAN, WAN, CUSTOMER SERVICE, INCIDENT, ESCALATION, TICKET, TROUBLE TICKET, SLA, RESOLUTION, MCP, ITIL, LAPTOP, ESCALATE Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
You will need to: To act as lead client in complex projects and ensure the successful delivery of mixed tenure schemes in terms of time, cost and quality. The key objectives are to create new housing, schools and community facilities, and capital receipts through the delivery of successful planning applications. To develop options for the physical development and regeneration of Council sites including large scale new-build housing and mixed-use developments (including schools and community facilities) incorporating high quality design, environmental and community safety standards. To procure development and regeneration projects, ensuring the highest standards of design, innovation, sustainability and construction best practice are achieved. Manage integrated project teams, including consultants and solicitors, to ensure individual projects are secured and internal procedures and policies are followed. Manage projects through the planning process, including negotiation of Section 106 agreements. To advise on all aspects of procurement and delivery of new build development, property projects and implementing appropriate procurement and contract strategies, working with clients to define needs to ensure that they meet their business aims and objectives, leading on value planning and risk management exercises. To advise on the whole life costs of designing, building, operating, maintaining, decommissioning and, where appropriate, funding new build development programmes. To be responsible for delegated budgets, and the planning and control of a programme of projects ensuring that all aspects of cost, time, quality, safety and change control are effectively monitored and managed. Regularly visit sites to undertake inspections of works and establish standards of quality on site. If you are interested in this role please send your updated CV in the first instance.
Dec 07, 2023
Full time
You will need to: To act as lead client in complex projects and ensure the successful delivery of mixed tenure schemes in terms of time, cost and quality. The key objectives are to create new housing, schools and community facilities, and capital receipts through the delivery of successful planning applications. To develop options for the physical development and regeneration of Council sites including large scale new-build housing and mixed-use developments (including schools and community facilities) incorporating high quality design, environmental and community safety standards. To procure development and regeneration projects, ensuring the highest standards of design, innovation, sustainability and construction best practice are achieved. Manage integrated project teams, including consultants and solicitors, to ensure individual projects are secured and internal procedures and policies are followed. Manage projects through the planning process, including negotiation of Section 106 agreements. To advise on all aspects of procurement and delivery of new build development, property projects and implementing appropriate procurement and contract strategies, working with clients to define needs to ensure that they meet their business aims and objectives, leading on value planning and risk management exercises. To advise on the whole life costs of designing, building, operating, maintaining, decommissioning and, where appropriate, funding new build development programmes. To be responsible for delegated budgets, and the planning and control of a programme of projects ensuring that all aspects of cost, time, quality, safety and change control are effectively monitored and managed. Regularly visit sites to undertake inspections of works and establish standards of quality on site. If you are interested in this role please send your updated CV in the first instance.
Business Support Officer required for a school in Halifax At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Halifax. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Dec 07, 2023
Full time
Business Support Officer required for a school in Halifax At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Halifax. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Quest Search and Selection Ltd
Leicester, Leicestershire
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . Looking for a number of vacancies within Europe and also further afield with the likes of Brunei & the Falklands. The role of a Multi site Store Manager will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Multi-site Store Manager - Food role - Responsible for managing all operations and leading a team within the Cafe/Bar & Retail Cafe environment. Deliver safe, efficient, and customer-focused service, compliant with UK and local legislation. Manage stock security, availability, and presentation, addressing discrepancies and planning deliveries. Analyse financial reports to drive business improvements in consultation with the Line Manager. Control cash flow through sales maximization, expenditure control, and minimising losses. Develop employees, ensuring compliance with health and safety standards and job descriptions. Ensure legal compliance, cleanliness, and hygiene standards, reporting defects and resolving issues. Implement outlet security procedures during open and closed periods. This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring, and training. The requirements of this Multi-site Store Manager - Food role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or supermarket experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. Experience of living abroad is desirable but not essential. The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years Must be familiar with example Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK. The benefits of this Multi-site Store Manager - Food Housing will be provided Car for work usage Eligible for tax free Free food provided in some location Primary Schooling (for most locations) 22 Days holiday plus 8 bank holidays Generous company pension scheme 10% staff discount Reasonable relocation allowances One Air ticket to UK per annum This is a great opportunity for the right candidate who is keen to relocate and be part of a community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference no.JO-36 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Dec 07, 2023
Full time
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . Looking for a number of vacancies within Europe and also further afield with the likes of Brunei & the Falklands. The role of a Multi site Store Manager will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Multi-site Store Manager - Food role - Responsible for managing all operations and leading a team within the Cafe/Bar & Retail Cafe environment. Deliver safe, efficient, and customer-focused service, compliant with UK and local legislation. Manage stock security, availability, and presentation, addressing discrepancies and planning deliveries. Analyse financial reports to drive business improvements in consultation with the Line Manager. Control cash flow through sales maximization, expenditure control, and minimising losses. Develop employees, ensuring compliance with health and safety standards and job descriptions. Ensure legal compliance, cleanliness, and hygiene standards, reporting defects and resolving issues. Implement outlet security procedures during open and closed periods. This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring, and training. The requirements of this Multi-site Store Manager - Food role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or supermarket experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. Experience of living abroad is desirable but not essential. The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years Must be familiar with example Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK. The benefits of this Multi-site Store Manager - Food Housing will be provided Car for work usage Eligible for tax free Free food provided in some location Primary Schooling (for most locations) 22 Days holiday plus 8 bank holidays Generous company pension scheme 10% staff discount Reasonable relocation allowances One Air ticket to UK per annum This is a great opportunity for the right candidate who is keen to relocate and be part of a community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference no.JO-36 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Business Support Officer required for a school in Wakefield At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Wakefield. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Dec 07, 2023
Full time
Business Support Officer required for a school in Wakefield At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Wakefield. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Business Support Officer required for a school in Huddersfield At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Huddersfield. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Dec 07, 2023
Full time
Business Support Officer required for a school in Huddersfield At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic Business Support Officer to work full-time at a fantastic Secondary school in Huddersfield. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. Our Engage Education Services team specialises in the placement of non classroom based staff including Administrators, HR, Finance and Facilities. Working hours are Monday to Friday, 8am to 4pm during term time plus two weeks. About the role Our School Administrator duties can include: Using the school's internal system to record a high volume of data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Covering reception duties The ideal applicant will have Experience of working in a busy school or college environment. A real passion for working within an education environment. Experience utilising SIMS (School Information Management System) within an administrative role. Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance £150 referral bonus for each of your friends you refer to us when they work 10 days or more. How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements.
Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking for a new exciting results driven challenge with progression and excellent monetary rewards? Are you looking for a fun role which will enhance your customer service and sales skills? Are you confident and engaging and want to take your career to the next level? Look no further this is the role for you. My excellent and successful client have a number of new exciting campaigns, alongside the continued development of existing projects. This highly professional company has created a role for 2 additional Trainee Account Managers to join their team. (Own vehicle and full driving licence essential). This is a terrific opportunity to join a company that is results and quality driven, providing you the opportunity to develop your consultative business development skills. To help you succeed our client will provide: In-house training in specialist sectors to develop and extend your knowledge A ready-made client target area for you to focus upon Regular progress updates Structured sales resources such as CRM tools and data bases What you will be doing: Developing business in designated areas Targeting markets in specialist sectors Successfully manage customer expectations by generating appointments/leads with new professional clients In return for your hard work, our client offers: Starting basic salary up to £26,000K depending on experience Non-contributory pension scheme 28 days holiday including all bank holidays and Christmas shut down Structured career progression
Dec 07, 2023
Full time
Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking for a new exciting results driven challenge with progression and excellent monetary rewards? Are you looking for a fun role which will enhance your customer service and sales skills? Are you confident and engaging and want to take your career to the next level? Look no further this is the role for you. My excellent and successful client have a number of new exciting campaigns, alongside the continued development of existing projects. This highly professional company has created a role for 2 additional Trainee Account Managers to join their team. (Own vehicle and full driving licence essential). This is a terrific opportunity to join a company that is results and quality driven, providing you the opportunity to develop your consultative business development skills. To help you succeed our client will provide: In-house training in specialist sectors to develop and extend your knowledge A ready-made client target area for you to focus upon Regular progress updates Structured sales resources such as CRM tools and data bases What you will be doing: Developing business in designated areas Targeting markets in specialist sectors Successfully manage customer expectations by generating appointments/leads with new professional clients In return for your hard work, our client offers: Starting basic salary up to £26,000K depending on experience Non-contributory pension scheme 28 days holiday including all bank holidays and Christmas shut down Structured career progression
We are seeking a passionate and experienced Head of People to join Storal.This role is based in the Central Support team of Storal, a group of nursery schools across England. It is our vision to be the nursery group that every family and educator wants to be part of. Our values are built around creating this environment for teams and children. We believe in high standards, praising each other, pulling together as a team whilst actively helping others to grow and that's only the beginning of the story. We do what we say we do and if you align with this approach, then Storal is the place for you. Job Purpose An important part of the leadership team at Storal, the Head of People is responsible for shaping and executing our holistic approach to people management, encompassing people operations, employee relations, people engagement, people analytics, and talent attraction. The primary focuses of the role will be to develop the strategies for talent attraction and retention; leading and building a high-performing People and Talent team; develop and executing People policies and procedures and building a scalable People and Talent function to support the business through upcoming growth. The Head of People will be supported by a Talent Manager, Associate People Partners, Associate Talent Partners and an administrative team. The Head of People will work closely with the Head of Education who owns the learning and development strategy, in addition to the other Heads of Department and the Executive team. Through their role, they will need to inspire teams, set clear expectations, and work collaboratively with other stakeholders to drive forward the organisation's vision. Main Responsibilities The primary areas of focus for this role will be: Ensuring a culture of excellence, high standards and continuous improvement within the People function and across the company, embodying our behaviours and values; Lead the development and implementation of our people engagement/retention and talent attraction strategies Lead on the management of regulatory people risk including but not limited to NMW legislation, statutory leaver, safer recruitment and effective employee relations case management Lead on the development and regular review of all HR specific nursery policies and procedures. Working in partnership with the other Heads of Department to ensure the corporate goals are executed through a collaborative and cohesive approach Develop a highly motivated, skilled and engaged people and talent team through strong leadership Develop a robust set of people analytics metrics and drive data informed decision making through the people function and through nursery operations with a focus on improving team retention and reducing team sickness Own the company approach to reward and recognition Innovate and use automation and technology to develop a scalable and efficient people function Support the integration of new acquisitions and the launch of brownfield/greenfield nurseries Work with the Head of Education and the Learning & Development Manager to support the company learning and development strategy What we are looking for An experienced Head of People (HR generalist background) Strong theoretical and practical knowledge of employment law Experience developing and successfully implementing a talent engagement/retention strategy Experience within a multi-site business Exceptional written and verbal communication skills, will be an engaging and inspiring presenter; Strong understanding of people analytics, analytical and able to analyse trends to drive improvements; Strong understanding of people process mapping Experience of change management Have strong interpersonal skills and a natural capability to develop and maintain meaningful cross-functional relationships Experience with maximising the benefit from a HRIS Desire and readiness to progress to People Director role within 3 years Experience developing and successfully implementing a talent attraction strategy Experience in managing TUPE Experience within a regulated sector Experience of automation/digital transformation Experience tendering and selecting a HRIS What we can offer you: Company shares Annual wellness day off Company sick pay Access to retail and other discounts through Perkbox Holidays increasing with length of service Performance related bonuses Dedicated learning and development support Access to one-to-one confidential counselling sessions through our Employee Assistance Programme Storal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All employees will be subject to background checks, enhanced DBS checks and reference checks. Department People Team Role Head of People Locations Central Support, London People Team Central Support, London Head of People Loading application form Already working at Storal? Let's recruit together and find your next colleague.
Dec 07, 2023
Full time
We are seeking a passionate and experienced Head of People to join Storal.This role is based in the Central Support team of Storal, a group of nursery schools across England. It is our vision to be the nursery group that every family and educator wants to be part of. Our values are built around creating this environment for teams and children. We believe in high standards, praising each other, pulling together as a team whilst actively helping others to grow and that's only the beginning of the story. We do what we say we do and if you align with this approach, then Storal is the place for you. Job Purpose An important part of the leadership team at Storal, the Head of People is responsible for shaping and executing our holistic approach to people management, encompassing people operations, employee relations, people engagement, people analytics, and talent attraction. The primary focuses of the role will be to develop the strategies for talent attraction and retention; leading and building a high-performing People and Talent team; develop and executing People policies and procedures and building a scalable People and Talent function to support the business through upcoming growth. The Head of People will be supported by a Talent Manager, Associate People Partners, Associate Talent Partners and an administrative team. The Head of People will work closely with the Head of Education who owns the learning and development strategy, in addition to the other Heads of Department and the Executive team. Through their role, they will need to inspire teams, set clear expectations, and work collaboratively with other stakeholders to drive forward the organisation's vision. Main Responsibilities The primary areas of focus for this role will be: Ensuring a culture of excellence, high standards and continuous improvement within the People function and across the company, embodying our behaviours and values; Lead the development and implementation of our people engagement/retention and talent attraction strategies Lead on the management of regulatory people risk including but not limited to NMW legislation, statutory leaver, safer recruitment and effective employee relations case management Lead on the development and regular review of all HR specific nursery policies and procedures. Working in partnership with the other Heads of Department to ensure the corporate goals are executed through a collaborative and cohesive approach Develop a highly motivated, skilled and engaged people and talent team through strong leadership Develop a robust set of people analytics metrics and drive data informed decision making through the people function and through nursery operations with a focus on improving team retention and reducing team sickness Own the company approach to reward and recognition Innovate and use automation and technology to develop a scalable and efficient people function Support the integration of new acquisitions and the launch of brownfield/greenfield nurseries Work with the Head of Education and the Learning & Development Manager to support the company learning and development strategy What we are looking for An experienced Head of People (HR generalist background) Strong theoretical and practical knowledge of employment law Experience developing and successfully implementing a talent engagement/retention strategy Experience within a multi-site business Exceptional written and verbal communication skills, will be an engaging and inspiring presenter; Strong understanding of people analytics, analytical and able to analyse trends to drive improvements; Strong understanding of people process mapping Experience of change management Have strong interpersonal skills and a natural capability to develop and maintain meaningful cross-functional relationships Experience with maximising the benefit from a HRIS Desire and readiness to progress to People Director role within 3 years Experience developing and successfully implementing a talent attraction strategy Experience in managing TUPE Experience within a regulated sector Experience of automation/digital transformation Experience tendering and selecting a HRIS What we can offer you: Company shares Annual wellness day off Company sick pay Access to retail and other discounts through Perkbox Holidays increasing with length of service Performance related bonuses Dedicated learning and development support Access to one-to-one confidential counselling sessions through our Employee Assistance Programme Storal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All employees will be subject to background checks, enhanced DBS checks and reference checks. Department People Team Role Head of People Locations Central Support, London People Team Central Support, London Head of People Loading application form Already working at Storal? Let's recruit together and find your next colleague.
Job description Room Leader Permanent 40 Hours per week Just Imagine London Road are seeking to appoint a Level 3 Room Leader to work full time over 5 days. Just Imagine London Road is a warm welcoming nursery where the staff think about the children, putting their needs first. The manager is warm, welcoming and approachable and very hands on and Room Managers have ownership of their own rooms from planning to requesting resources. The nursery has a very team centred environment and often arrange social events together. Family First is a growing business and there are good opportunities for development within the company. This position would suit an experienced practitioner who has previously worked in a similar environment caring for children aged between 0 - 5 years and is looking for an exciting career opportunity. About our Room Leader role To assist management in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents. To work closely with the staff members in ensuring a smooth running of the daily routine. To contribute ideas to planning ensuring the children receive high quality of learning and development. To liaise with nursery staff regarding children's specific needs and requirements. To maintain a safe, clean, and healthy environment. To adhere to all Nursery policies and procedures To always meet health and safety and environmental health requirements Essential Criteria - Qualifications/Experience: Full and relevant Level 3 Childcare Qualification - Essential Over 1 year's experience working in Early Years - Essential Over 6 months working in a similar position - Desirable Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Fluent in written and spoke to English - Essential Why Join Family First Nurseries? You will be joining a growing company with ambitious plans. Within this role you will be supported in a very teamwork centred environment, where flexibility and hard work are at the centre of what we do. You will also be able to grow with Family First, with future opportunities to develop your career with us. Plus, you will get your birthday off! Rewards and Benefits : Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays. Annual pay review to ensure competitive salary. Progression plans for all staff. Ofsted 'Outstanding' rating staff bonus for the whole nursery team. Team fun days and award events to thank and celebrate our wonderful teams. 50% off nursery fees for our team member's children and up to 25% for grandchildren/friends/families. Up to £500 bonus for referrals of friends and family for company vacancies, depending on position. Bike to work scheme and one-off contribution of £50 to help you buy a bike for work commute and the remaining amount can be repaid through a salary sacrifice scheme. Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed. All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company. _We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty._ _Just Imagine is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group._ Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday School type: Day nursery Preschool Ability to commute/relocate: Wickford, SS12 0AN: reliably commute or plan to relocate before starting work (required) Experience: Nursery: 1 year (preferred) Nursery experience: 1 year (preferred) Childcare: 2 years (preferred) Licence/Certification: Level 3 in childcare (required) Work Location: In person
Dec 07, 2023
Full time
Job description Room Leader Permanent 40 Hours per week Just Imagine London Road are seeking to appoint a Level 3 Room Leader to work full time over 5 days. Just Imagine London Road is a warm welcoming nursery where the staff think about the children, putting their needs first. The manager is warm, welcoming and approachable and very hands on and Room Managers have ownership of their own rooms from planning to requesting resources. The nursery has a very team centred environment and often arrange social events together. Family First is a growing business and there are good opportunities for development within the company. This position would suit an experienced practitioner who has previously worked in a similar environment caring for children aged between 0 - 5 years and is looking for an exciting career opportunity. About our Room Leader role To assist management in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents. To work closely with the staff members in ensuring a smooth running of the daily routine. To contribute ideas to planning ensuring the children receive high quality of learning and development. To liaise with nursery staff regarding children's specific needs and requirements. To maintain a safe, clean, and healthy environment. To adhere to all Nursery policies and procedures To always meet health and safety and environmental health requirements Essential Criteria - Qualifications/Experience: Full and relevant Level 3 Childcare Qualification - Essential Over 1 year's experience working in Early Years - Essential Over 6 months working in a similar position - Desirable Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Fluent in written and spoke to English - Essential Why Join Family First Nurseries? You will be joining a growing company with ambitious plans. Within this role you will be supported in a very teamwork centred environment, where flexibility and hard work are at the centre of what we do. You will also be able to grow with Family First, with future opportunities to develop your career with us. Plus, you will get your birthday off! Rewards and Benefits : Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays. Annual pay review to ensure competitive salary. Progression plans for all staff. Ofsted 'Outstanding' rating staff bonus for the whole nursery team. Team fun days and award events to thank and celebrate our wonderful teams. 50% off nursery fees for our team member's children and up to 25% for grandchildren/friends/families. Up to £500 bonus for referrals of friends and family for company vacancies, depending on position. Bike to work scheme and one-off contribution of £50 to help you buy a bike for work commute and the remaining amount can be repaid through a salary sacrifice scheme. Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed. All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company. _We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty._ _Just Imagine is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group._ Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday School type: Day nursery Preschool Ability to commute/relocate: Wickford, SS12 0AN: reliably commute or plan to relocate before starting work (required) Experience: Nursery: 1 year (preferred) Nursery experience: 1 year (preferred) Childcare: 2 years (preferred) Licence/Certification: Level 3 in childcare (required) Work Location: In person
Quest Search and Selection Ltd
Southampton, Hampshire
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . The business is currently pushing the boundaries and opening new sites within their Retail, Hospitality & Leisure offering new roles within Europe and also further afield with the likes of Brunei & the Falklands . In this Coffee Shop Manager role you will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Coffee Shop Manager role - A Coffee Shop Manager will be responsible for managing all operations within a country . You will be leading an operation of 10-20 people within the Cafe/Bar & Retail Cafe environment You will running 1-2 separate units This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring and training. The ability to communicate effectively at all levels & ensuring that there is good customer satisfaction for all. Ensure you train their store teams in line with company procedures and programmes. The requirements of this Coffee Shop Manager role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or hospitality experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. A Store Manager will be based overseas, so experience of living abroad is desirable but not essential. Must be familiar with e.g. Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years . The benefits of this Coffee Shop Manager role - Housing will be provided Car for work usage relocation support for family Eligible for tax free Primary Schooling This is a great opportunity for the right candidate who is keen to relocate and to serve the local expat community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference JO-90/A We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Dec 07, 2023
Full time
RELOCATION OPPORTUNITY - Quest Search & Selection are currently partnering with this heritage retailer & establishment with only 70 years' experience . The business is currently pushing the boundaries and opening new sites within their Retail, Hospitality & Leisure offering new roles within Europe and also further afield with the likes of Brunei & the Falklands . In this Coffee Shop Manager role you will be running a F&B/Retail operation within a expat community within the posted country. This business sells everything from hot food, drinks & impulse convenience purchases. The roles & responsibilities of this Coffee Shop Manager role - A Coffee Shop Manager will be responsible for managing all operations within a country . You will be leading an operation of 10-20 people within the Cafe/Bar & Retail Cafe environment You will running 1-2 separate units This involves taking responsibility for profit & loss, revenue, stock and service targets. Recruitment of team, including performance monitoring, mentoring and training. The ability to communicate effectively at all levels & ensuring that there is good customer satisfaction for all. Ensure you train their store teams in line with company procedures and programmes. The requirements of this Coffee Shop Manager role - You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or hospitality experience. That you have managed your own P&L or budgets. leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. A Store Manager will be based overseas, so experience of living abroad is desirable but not essential. Must be familiar with e.g. Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK The understanding that though you may have a preference of a location that this is a global role and that you will generally be rotating sites every 3 + years . The benefits of this Coffee Shop Manager role - Housing will be provided Car for work usage relocation support for family Eligible for tax free Primary Schooling This is a great opportunity for the right candidate who is keen to relocate and to serve the local expat community. If you feel that this opportunity sounds like you, please send your cv today quoting the reference JO-90/A We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Sales Executive Salary - £26.5K basic salary, rising to £30K based on performance, £39K OTE, top performers earn in excess of £55K. Why Zuto? Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006, and we're thrilled to have achieved significant milestones along the way. However, we're not resting just yet. We're continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites. _Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on._ _We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story. From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of._ Benefits of being a Sales Executive at Zuto: Competitive basic salary which rises based on performance (26.5K rising to £30K this can be achieved inside year 1) Uncapped commission structure Clear progression routes throughout business (80% of our Sales Managers are homegrown) Award winning training and development Award dinners, regular social events, and team nights out to celebrate success. What does a day to day look like as a Sales Executive at Zuto? To be the main contact between Zuto and our customers; helping to support them in their car buying journey from start to finish. Managing your pipeline effectively to maintain contact with your customers. Proactively making calls to qualified customers, dealerships and lenders daily. Ensuring your calls are compliant and keeping your customers fully informed is crucial. Requirements of a Sales Executive at Zuto: Must have 18-months experience in a sales related role. Great attention to detail and highly organised. Consultative approach to sales. Strong communicator and able to manage multiple stakeholders both efficiently and effectively. Desire and hunger to learn, develop and progress within the business. Job Types: Permanent, Full-time Salary: £26,500.00-£30,000.00 per year Schedule: Day shift Overtime Weekend availability Supplemental pay types: Commission pay Performance bonus Experience: Sales: 1 year (required) Work Location: In person
Dec 07, 2023
Full time
Sales Executive Salary - £26.5K basic salary, rising to £30K based on performance, £39K OTE, top performers earn in excess of £55K. Why Zuto? Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006, and we're thrilled to have achieved significant milestones along the way. However, we're not resting just yet. We're continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites. _Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on._ _We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story. From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of._ Benefits of being a Sales Executive at Zuto: Competitive basic salary which rises based on performance (26.5K rising to £30K this can be achieved inside year 1) Uncapped commission structure Clear progression routes throughout business (80% of our Sales Managers are homegrown) Award winning training and development Award dinners, regular social events, and team nights out to celebrate success. What does a day to day look like as a Sales Executive at Zuto? To be the main contact between Zuto and our customers; helping to support them in their car buying journey from start to finish. Managing your pipeline effectively to maintain contact with your customers. Proactively making calls to qualified customers, dealerships and lenders daily. Ensuring your calls are compliant and keeping your customers fully informed is crucial. Requirements of a Sales Executive at Zuto: Must have 18-months experience in a sales related role. Great attention to detail and highly organised. Consultative approach to sales. Strong communicator and able to manage multiple stakeholders both efficiently and effectively. Desire and hunger to learn, develop and progress within the business. Job Types: Permanent, Full-time Salary: £26,500.00-£30,000.00 per year Schedule: Day shift Overtime Weekend availability Supplemental pay types: Commission pay Performance bonus Experience: Sales: 1 year (required) Work Location: In person
Calibre Search are looking to speak with Senior Project Managers who would love to join a top tier and leading consultancy and be part of their growing and highly skilled team based in Leeds. This is an ideal position for any Project Manager who enjoys challenges and be involved in numerous and varied sector landmark projects being fully involved throughout the project lifecycle. Such sector projects include but are not limited to a 20+ million a new build Special educational needs and disability school facility, an 18 million highways remediation scheme, several college new build and refurbs, a new healthcare ward unit as well as new build industrial warehouse units working alongside some of the worlds biggest distributors. As you will be able to tell, this role will require an accomplished level Project Manager who has plenty of construction knowledge and adaptability to handle all these projects and deliver them to the high standard the practice would expect. Ideally you will already have a number of years under your belt working via another consultancy and know how to work via JCT & NEC contracts. In return, you will be fully supported in your career progression as this Practice are well known for putting their staffs welfare first and making sure everyone who joins has everything they need to succeed within the business. Duties: Lead with the day to day delivery of projects and in time, become confident in leading projects Undertake contact administration and dealing with Tenders. Produce reports to suit relevant stages of the projects Assist in the management of consultant teams Assist in the management of consultant teams to ensure that the built product is compliant with the contract Liaise with the client on deviations from specification, budget etc. Conduct meetings and show strong communication and client facing skills. Ensure that all CDM regulations have been followed throughout the delivery of project Manage logistics and resource allocation to ensure delivery of project To discuss all my relevant roles in complete confidence please call Rob Hayton at Calibre Search Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Dec 07, 2023
Full time
Calibre Search are looking to speak with Senior Project Managers who would love to join a top tier and leading consultancy and be part of their growing and highly skilled team based in Leeds. This is an ideal position for any Project Manager who enjoys challenges and be involved in numerous and varied sector landmark projects being fully involved throughout the project lifecycle. Such sector projects include but are not limited to a 20+ million a new build Special educational needs and disability school facility, an 18 million highways remediation scheme, several college new build and refurbs, a new healthcare ward unit as well as new build industrial warehouse units working alongside some of the worlds biggest distributors. As you will be able to tell, this role will require an accomplished level Project Manager who has plenty of construction knowledge and adaptability to handle all these projects and deliver them to the high standard the practice would expect. Ideally you will already have a number of years under your belt working via another consultancy and know how to work via JCT & NEC contracts. In return, you will be fully supported in your career progression as this Practice are well known for putting their staffs welfare first and making sure everyone who joins has everything they need to succeed within the business. Duties: Lead with the day to day delivery of projects and in time, become confident in leading projects Undertake contact administration and dealing with Tenders. Produce reports to suit relevant stages of the projects Assist in the management of consultant teams Assist in the management of consultant teams to ensure that the built product is compliant with the contract Liaise with the client on deviations from specification, budget etc. Conduct meetings and show strong communication and client facing skills. Ensure that all CDM regulations have been followed throughout the delivery of project Manage logistics and resource allocation to ensure delivery of project To discuss all my relevant roles in complete confidence please call Rob Hayton at Calibre Search Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
As a Store Leader in our Harpenden store, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 07, 2023
Seasonal
As a Store Leader in our Harpenden store, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
The Purely Recruitment Company
Henley-on-thames, Oxfordshire
Who will I be working for? Our client is a wonderful business. Having already achieved rapid growth they are about to embark on an exciting new phase of development, to bring out more ranges of products and reach a wider international audience. With an ambitious growth target, they are looking for a talented person to join the team. You will be joining a friendly and supportive team. This role is part-time 9am-3pm Mon-Fri. You will be expected to work from the office on a Tuesday and one other day in the week. The rest can be done from home. The office is semi rural so you will ideally need your own transport. What will I be doing? Main duties and responsibilities: Oversee and support the team in responding to all enquiries and complaints that are directed through to the team via the website, phone, email and social media. Drive the strategy of building brand love to deepen relationships with consumers. Ensure the team strategies of service and social engagement are being delivered and meet the needs of the day to day activity as well as planning future activity. Work collaboratively with the marketing team to ensure a seamless and creative experience on all social media channels. Liaise with other teams to seek answers to queries when needed and encourage the rest of the team to build links with other teams internally. Work towards set KPIs to ensure that we are consistently achieving high standards of service and engagement. Support the Customer Experience Manager with reporting on team activity and the performance of the team. Coordinate the sending out of monthly questionnaire to consumers who have been in touch and assess feedback. Manage the day to day relationship with Sprinklr (social media management system) account manager to drive efficiency and continuous improvement. Responsible for handling a level of escalation of consumer complaints. What skills and experience are required? A proven background with Customer Service Experience of monitoring and dealing with social media posts from a Customer Service perspective Experience of building relationships Confidence to challenge and be the voice of the consumer when working with other teams within the company Fantastic ability to communicate both written and verbally Ability to keep calm under pressure Good keyboard skills and be able to capture data accurately Good negotiation skills Excellent attention to detail and organisation skills What else do I need to know? This is a permanent, part-time position. 9am-3pm Mon-Fri, 2 days a week in the office (Tuesday is a must!) and the rest from home. The office is semi-rural, so your own transport will be required. Other benefits include private medical, excellent holiday entitlement, lots of training and development opportunities. We really hope this great role appeals to you and you decide to apply! We love hearing from you and really appreciate every single application that we receive. We wish we could respond to your CV personally but due to the high number of responses we receive this just isn't possible. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Your data will be treated respectfully and in line with GDPR regulations. Our privacy policy is available on our website.
Dec 07, 2023
Full time
Who will I be working for? Our client is a wonderful business. Having already achieved rapid growth they are about to embark on an exciting new phase of development, to bring out more ranges of products and reach a wider international audience. With an ambitious growth target, they are looking for a talented person to join the team. You will be joining a friendly and supportive team. This role is part-time 9am-3pm Mon-Fri. You will be expected to work from the office on a Tuesday and one other day in the week. The rest can be done from home. The office is semi rural so you will ideally need your own transport. What will I be doing? Main duties and responsibilities: Oversee and support the team in responding to all enquiries and complaints that are directed through to the team via the website, phone, email and social media. Drive the strategy of building brand love to deepen relationships with consumers. Ensure the team strategies of service and social engagement are being delivered and meet the needs of the day to day activity as well as planning future activity. Work collaboratively with the marketing team to ensure a seamless and creative experience on all social media channels. Liaise with other teams to seek answers to queries when needed and encourage the rest of the team to build links with other teams internally. Work towards set KPIs to ensure that we are consistently achieving high standards of service and engagement. Support the Customer Experience Manager with reporting on team activity and the performance of the team. Coordinate the sending out of monthly questionnaire to consumers who have been in touch and assess feedback. Manage the day to day relationship with Sprinklr (social media management system) account manager to drive efficiency and continuous improvement. Responsible for handling a level of escalation of consumer complaints. What skills and experience are required? A proven background with Customer Service Experience of monitoring and dealing with social media posts from a Customer Service perspective Experience of building relationships Confidence to challenge and be the voice of the consumer when working with other teams within the company Fantastic ability to communicate both written and verbally Ability to keep calm under pressure Good keyboard skills and be able to capture data accurately Good negotiation skills Excellent attention to detail and organisation skills What else do I need to know? This is a permanent, part-time position. 9am-3pm Mon-Fri, 2 days a week in the office (Tuesday is a must!) and the rest from home. The office is semi-rural, so your own transport will be required. Other benefits include private medical, excellent holiday entitlement, lots of training and development opportunities. We really hope this great role appeals to you and you decide to apply! We love hearing from you and really appreciate every single application that we receive. We wish we could respond to your CV personally but due to the high number of responses we receive this just isn't possible. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Your data will be treated respectfully and in line with GDPR regulations. Our privacy policy is available on our website.
About Us The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations. Our members have a unique depth and breadth of knowledge about the discipline. The Society's role is to help unlock and harness the potential of that knowledge. Our commitment to anyone who studies microbes is "whoever you are, wherever you are, we will amplify your voice". Read more about our mission and values on our website. About You The Journals Marketing and Engagement Manager will be dedicated to driving submissions across our six peer-reviewed titles, with particular focus on ensuring that existing Transformative Agreement customers are making use of their Publish and Read deals with us. Sitting within the Development Opportunities theme, the postholder will deliver on both marketing and customer engagement goals for the Society. An aptitude for managing both Business to Customer (B2C) and Business to Business (B2B) relationships will be crucial to maximise author submissions to our journals and the retention of existing business from institutions. Supporting the strategic aims of the Society by working closely with the Journals Marketing and Development Lead, the postholder will be confident in researching, planning and executing integrated marketing campaigns to increase submissions from target groups and regions. In addition, the role will be pivotal in the engagement and retention of Publish and Read customers, including providing a compelling case for renewal and supporting the Customer Services Representative in completing the renewals of agreements in peak times. The postholder will be a proactive self-starter, with the ability both to work independently and collaboratively with colleagues to gather insights and data to inform and implement targeted marketing campaigns. Their primary focus will be to monitor author engagement, particularly in subscribing institutions and in target regions, and to proactively implement marketing communications to improve numbers and secure maximum renewals and retention. Please find attached the job description for the role. Please note that the organisation operates a hybrid working policy. For more information about the Society, please visit our website. Our generous benefits package includes; Flexible working hours Highly competitive salaries with an annual cost of living increase 23 days holiday + eight bank holidays and three additional days over the Christmas break 10% employer pension contribution Life insurance including free (health and wellbeing) employee support services Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay Season Ticket Loan Scheme Cycle to Work Scheme £50 contribution towards eye care To Apply Please attach your CV and Cover Letter via the link Please note that only shortlisted candidates will be contacted. Closing date: 5th January 2024 It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity. The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties. Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. "We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas."
Dec 07, 2023
Full time
About Us The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations. Our members have a unique depth and breadth of knowledge about the discipline. The Society's role is to help unlock and harness the potential of that knowledge. Our commitment to anyone who studies microbes is "whoever you are, wherever you are, we will amplify your voice". Read more about our mission and values on our website. About You The Journals Marketing and Engagement Manager will be dedicated to driving submissions across our six peer-reviewed titles, with particular focus on ensuring that existing Transformative Agreement customers are making use of their Publish and Read deals with us. Sitting within the Development Opportunities theme, the postholder will deliver on both marketing and customer engagement goals for the Society. An aptitude for managing both Business to Customer (B2C) and Business to Business (B2B) relationships will be crucial to maximise author submissions to our journals and the retention of existing business from institutions. Supporting the strategic aims of the Society by working closely with the Journals Marketing and Development Lead, the postholder will be confident in researching, planning and executing integrated marketing campaigns to increase submissions from target groups and regions. In addition, the role will be pivotal in the engagement and retention of Publish and Read customers, including providing a compelling case for renewal and supporting the Customer Services Representative in completing the renewals of agreements in peak times. The postholder will be a proactive self-starter, with the ability both to work independently and collaboratively with colleagues to gather insights and data to inform and implement targeted marketing campaigns. Their primary focus will be to monitor author engagement, particularly in subscribing institutions and in target regions, and to proactively implement marketing communications to improve numbers and secure maximum renewals and retention. Please find attached the job description for the role. Please note that the organisation operates a hybrid working policy. For more information about the Society, please visit our website. Our generous benefits package includes; Flexible working hours Highly competitive salaries with an annual cost of living increase 23 days holiday + eight bank holidays and three additional days over the Christmas break 10% employer pension contribution Life insurance including free (health and wellbeing) employee support services Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay Season Ticket Loan Scheme Cycle to Work Scheme £50 contribution towards eye care To Apply Please attach your CV and Cover Letter via the link Please note that only shortlisted candidates will be contacted. Closing date: 5th January 2024 It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity. The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties. Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. "We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas."
Salary: £22,000 + company bonus scheme Location: This is an office role based in our Central Support Office in Liphook Working Hours: Full time position 35 hours per week between 8am - 4pm The Role Using our in built CRM and other Google tools to distribute leads accurately and in a timely fashion to the Sales Team Create reports and identify trends in ongoing sales campaigns Generate weekly reports for the Sales Manager, looking at a variety of information in the sales teams pipeline Communicating with customers to build on existing and newly established relationships Assist the Sales Team with additional day to day administration Liaising with relevant departments around the business to ensure business efficiency Research for future sales campaigns Skills and Experience Strong IT proficiency, and specific experience working with Excel Excellent planning, organising and time management skills Strive in a fast paced environment High attention to detail Excellent customer service skills, both written and verbal Ability to work under pressure and to deadlines Previous experience in administrative roles preferred Benefits Full-time permanent position - 35 hours per week 25 days holiday plus bank holidays Bonus scheme. Work in our office which is a beautiful, converted manor house in rural Hampshire with vast grounds complete with its own lake and orchard. Free onsite parking Personal development opportunities Benefits package including discounts on everyday purchases, free 24/7 GP service and more. Fun - through annual staff away-day, Christmas party and opportunities to socialise with other like-minded and passionate individuals throughout the year. Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK. Our Mission Rocksteady is the largest rock school in the world and our mission is simple - To empower as many children as possible and transform their lives through progressive and inclusive music education which directly improves their wellbeing, confidence, and life skills. Additional Information We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment. If you are offered this position, Rocksteady will ask you to complete a DBS check that is proportionate and relevant to the position concerned. If the post does not involve working with children, this will usually be a basic DBS check and you will only be required to disclose unspent convictions. Providing false information is an offence and could result in the rejection of the applicant, summarily dismissal if selected and possible referral to the police. Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. To find out more about Rocksteady, check out our website View our Privacy Policy for details on how we manage your personal data. DBS Question on Application Form A DBS check is required for this role. Do you have any unspent convictions, cautions, reprimands, or final warnings that are not 'protected'?
Dec 07, 2023
Full time
Salary: £22,000 + company bonus scheme Location: This is an office role based in our Central Support Office in Liphook Working Hours: Full time position 35 hours per week between 8am - 4pm The Role Using our in built CRM and other Google tools to distribute leads accurately and in a timely fashion to the Sales Team Create reports and identify trends in ongoing sales campaigns Generate weekly reports for the Sales Manager, looking at a variety of information in the sales teams pipeline Communicating with customers to build on existing and newly established relationships Assist the Sales Team with additional day to day administration Liaising with relevant departments around the business to ensure business efficiency Research for future sales campaigns Skills and Experience Strong IT proficiency, and specific experience working with Excel Excellent planning, organising and time management skills Strive in a fast paced environment High attention to detail Excellent customer service skills, both written and verbal Ability to work under pressure and to deadlines Previous experience in administrative roles preferred Benefits Full-time permanent position - 35 hours per week 25 days holiday plus bank holidays Bonus scheme. Work in our office which is a beautiful, converted manor house in rural Hampshire with vast grounds complete with its own lake and orchard. Free onsite parking Personal development opportunities Benefits package including discounts on everyday purchases, free 24/7 GP service and more. Fun - through annual staff away-day, Christmas party and opportunities to socialise with other like-minded and passionate individuals throughout the year. Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK. Our Mission Rocksteady is the largest rock school in the world and our mission is simple - To empower as many children as possible and transform their lives through progressive and inclusive music education which directly improves their wellbeing, confidence, and life skills. Additional Information We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment. If you are offered this position, Rocksteady will ask you to complete a DBS check that is proportionate and relevant to the position concerned. If the post does not involve working with children, this will usually be a basic DBS check and you will only be required to disclose unspent convictions. Providing false information is an offence and could result in the rejection of the applicant, summarily dismissal if selected and possible referral to the police. Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. To find out more about Rocksteady, check out our website View our Privacy Policy for details on how we manage your personal data. DBS Question on Application Form A DBS check is required for this role. Do you have any unspent convictions, cautions, reprimands, or final warnings that are not 'protected'?
As a Store Leader in our Teeside Parkstore, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 07, 2023
Seasonal
As a Store Leader in our Teeside Parkstore, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary : The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in-store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty : Behaves in an honest, fair, and ethical manner Guest Experience : Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork : Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication : Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making : Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Dec 07, 2023
Full time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary : The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in-store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty : Behaves in an honest, fair, and ethical manner Guest Experience : Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork : Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication : Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making : Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
MELODY LANE NURSERY LTD - T/A Monkey Puzzle Melody Lane
St. Albans, Hertfordshire
Nursery Deputy Room Leader Salary up to £26,000! Monkey Puzzle Orient Close & Ridgmont Road are operated by the Kent Family. We are an Ofsted rated Outstanding family run business who provide childcare for children aged 3 months - 5 years. Requirements for Nursery Deputy Room Leader / Room Manager Previous experience as a Nursery Practitioner/Nursery Nurse and/or as a Room Leader. A positive, welcoming attitude and good communication skills Commitment to delivering a high level of childcare and customer service Excellent personal presentation standards Ability to work effectively and positively as part of a team Fluent in English both verbally and written Flexibility to work hours as determined by the business, this is a full-time position working 40 hours per week across 5 days. Effective communication skills and ability to lead a team. Reliability and ability to work under pressure Responsibilities for Nursery Deputy Room Leader Working effectively in partnership with other team members, parents and outside professionals Part taking in the nursery's daily routine and ensuring the highest level of childcare is being delivered Organise the daily running of the room, including staff breaks, outings, reviewing observations, completing the rota etc Supporting and motivating your team with team effectiveness strategies Ensuring that the children in the nursery are safe at all times and being vigilant for signs of abuse or neglect. Completing regular training to progress personal and professional development. Benefits for Nursery Deputy Room Leader Become an elite member of an engaged and motivational team of 150 professionals, providing care and education across our 5 nursery settings. We are not like other nurseries! We operate above the legal ratios, meaning there are always more helping hands and better team support throughout the day Salary offers up to £26,000 (dependant on qualifications and experience), with possible signing on bonus Working Hours options 5 day per week 40 hours contract with one morning and one afternoon off per week, _OR_ an Optional 4-day week, 36-hour contract with additional 51 days off each year, in addition to full holiday package 25 days holiday each year, plus bank holidays. Loyalty Bonus Scheme: Additional £300 on annual salary for every 1 year staying with our team Personal and Professional Growth opportunities, we have a culture of empowerment and development for our team! Leadership Coaching Programmes, including Myers Briggs team dynamics training Progressive and generous salaries with annual review in January Referral Bonus Scheme: Additional £250 if you recommend someone to join our team Wellbeing Programme, including individual wellness plans, staff appreciation culture, staff Wellness Lounge, nutrition workshops, evening exercise sessions, team building events, "bring yourself to work days" (celebrating unique individuals) and more! Free meals at lunch and tea times, from our on-site kitchen and Chef teams, plus snacks in the staff areas to keep our teams energised! Staff Training and CPD opportunities, including NoodleNow online training portal, and funding opportunities for additional learning and qualifications Annual Team Awards Evening, with celebrations, food and drink and fun team games! 3x paid Inset Days which include staff training, team building and free staff social Staff Social Budget to build positive team culture, a company budget to go out with your team for dinner and drinks to spend time outside of work and just have fun Resources Budgets for each room to regularly refresh resources and materials, extended budgets awarded for excellent team work and Outstanding education for our children Employers Pension Scheme Heavily discounted childcare places for working mums, up to 75% discount! Amazing all-inclusive Christmas party at Battersea Evolution events space including free drinks, champagne reception, banquet dinner, stage performances, live band, bumper cars and free travel! Free Uniform, premium smart Monkey Puzzle blouses for a professional look! Free DBS and Suitability Checks Safeguarding Statement Monkey Puzzle Day Nurseries are committed to Keeping children safe; therefore, it is necessary for the appropriate level of criminal record Disclosure and Barred check to be undertaken. All posts involving direct contact with children and vulnerable adults are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. All candidates will be asked to provide details of all unspent convictions, you may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your employment commences. Job Type: Full-time Salary: £24,350.00-£26,000.00 per year Benefits: Company events Company pension Employee discount Schedule: Day shift Holidays Monday to Friday No weekends School type: Day nursery Preschool Private nursery school Ability to commute/relocate: St Albans, Hertfordshire: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Licence/Certification: Level 2 or Level 3 (or higher) qualification in Childcare (preferred) Work Location: In person
Dec 07, 2023
Full time
Nursery Deputy Room Leader Salary up to £26,000! Monkey Puzzle Orient Close & Ridgmont Road are operated by the Kent Family. We are an Ofsted rated Outstanding family run business who provide childcare for children aged 3 months - 5 years. Requirements for Nursery Deputy Room Leader / Room Manager Previous experience as a Nursery Practitioner/Nursery Nurse and/or as a Room Leader. A positive, welcoming attitude and good communication skills Commitment to delivering a high level of childcare and customer service Excellent personal presentation standards Ability to work effectively and positively as part of a team Fluent in English both verbally and written Flexibility to work hours as determined by the business, this is a full-time position working 40 hours per week across 5 days. Effective communication skills and ability to lead a team. Reliability and ability to work under pressure Responsibilities for Nursery Deputy Room Leader Working effectively in partnership with other team members, parents and outside professionals Part taking in the nursery's daily routine and ensuring the highest level of childcare is being delivered Organise the daily running of the room, including staff breaks, outings, reviewing observations, completing the rota etc Supporting and motivating your team with team effectiveness strategies Ensuring that the children in the nursery are safe at all times and being vigilant for signs of abuse or neglect. Completing regular training to progress personal and professional development. Benefits for Nursery Deputy Room Leader Become an elite member of an engaged and motivational team of 150 professionals, providing care and education across our 5 nursery settings. We are not like other nurseries! We operate above the legal ratios, meaning there are always more helping hands and better team support throughout the day Salary offers up to £26,000 (dependant on qualifications and experience), with possible signing on bonus Working Hours options 5 day per week 40 hours contract with one morning and one afternoon off per week, _OR_ an Optional 4-day week, 36-hour contract with additional 51 days off each year, in addition to full holiday package 25 days holiday each year, plus bank holidays. Loyalty Bonus Scheme: Additional £300 on annual salary for every 1 year staying with our team Personal and Professional Growth opportunities, we have a culture of empowerment and development for our team! Leadership Coaching Programmes, including Myers Briggs team dynamics training Progressive and generous salaries with annual review in January Referral Bonus Scheme: Additional £250 if you recommend someone to join our team Wellbeing Programme, including individual wellness plans, staff appreciation culture, staff Wellness Lounge, nutrition workshops, evening exercise sessions, team building events, "bring yourself to work days" (celebrating unique individuals) and more! Free meals at lunch and tea times, from our on-site kitchen and Chef teams, plus snacks in the staff areas to keep our teams energised! Staff Training and CPD opportunities, including NoodleNow online training portal, and funding opportunities for additional learning and qualifications Annual Team Awards Evening, with celebrations, food and drink and fun team games! 3x paid Inset Days which include staff training, team building and free staff social Staff Social Budget to build positive team culture, a company budget to go out with your team for dinner and drinks to spend time outside of work and just have fun Resources Budgets for each room to regularly refresh resources and materials, extended budgets awarded for excellent team work and Outstanding education for our children Employers Pension Scheme Heavily discounted childcare places for working mums, up to 75% discount! Amazing all-inclusive Christmas party at Battersea Evolution events space including free drinks, champagne reception, banquet dinner, stage performances, live band, bumper cars and free travel! Free Uniform, premium smart Monkey Puzzle blouses for a professional look! Free DBS and Suitability Checks Safeguarding Statement Monkey Puzzle Day Nurseries are committed to Keeping children safe; therefore, it is necessary for the appropriate level of criminal record Disclosure and Barred check to be undertaken. All posts involving direct contact with children and vulnerable adults are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. All candidates will be asked to provide details of all unspent convictions, you may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your employment commences. Job Type: Full-time Salary: £24,350.00-£26,000.00 per year Benefits: Company events Company pension Employee discount Schedule: Day shift Holidays Monday to Friday No weekends School type: Day nursery Preschool Private nursery school Ability to commute/relocate: St Albans, Hertfordshire: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Licence/Certification: Level 2 or Level 3 (or higher) qualification in Childcare (preferred) Work Location: In person
Support and motivate your team to success! Are you an experienced team leader or a senior consultant looking for your next career step? TeacherActive is on the lookout for a team leader to join our market leading company in Bristol. As a Recruitment Team Leader, you will be responsible for leading, motivating and inspiring a team of dedicated Recruitment Consultants to hit their targets. The Benefits: Award winning training and coaching programme, with dedicated learning and development consultants focused on your success. Uncapped commission with no threshold Team performance based bonus Team leader reward framework, enabling you to increase your basic salary by hitting key milestones Fantastic career and promotion opportunities, recognising your success Milestone celebrations including lunches, day trips and holidays Up to 30 days annual leave including your birthday day off and a life admin day! Reduced working hours during school holidays Work from home allowance Private health care after a qualifying period Discounted Gym Membership and high street discounts Champagne Fridays! The Role of a Recruitment Team Leader: Having full accountability of a team, taking responsibility for their management and performance against budget Leading from the front to develop business alongside your team Ensure delivery of key activity within your team Motivating the team to gain the highest possible outcomes, though activity, whilst balancing wellbeing Retain existing staff through effective relationships, culture, and community Demonstrate that you are undertaking proactive activity to manage any vacancies within your team and identifying candidates with potential Organising Marketing, to generate an ongoing healthy pipeline of candidates and clients, using a combination of both traditional and digital methods Recruiting excellent teaching and learning support professionals for schools across your designated geographical area Building and maintaining strong relationships with existing clients Ensuring strict adherence to TeacherActive's compliance standards Interacting with customers on a regular basis to ensure high levels of satisfaction and to act on feedback Headhunting candidates for specialist teaching, eLearning and leadership roles where required Embodying TeacherActive's culture and company values Adhering to high ethical and professional standards Reflecting on your own performance to continually improve your knowledge, skills and development On-going positive contribution within the Leadership Development Group (LDG) Maintaining an in depth understanding of the education sector to maximise potential opportunities Stand in for the Business Manager during annual leave/absence Key skills required: Previous recruitment experience Proven track record of exceeding growth and GP targets Ability to drive strong activity levels Previous work within a high compliance sector Strong customer service skills A high standard of written and oral communication skills Proactive work with central support teams Outstanding organisation skills and strong attention to details If this sounds like something you would be interested in then please do not hesitate to apply! / PRI01
Dec 07, 2023
Full time
Support and motivate your team to success! Are you an experienced team leader or a senior consultant looking for your next career step? TeacherActive is on the lookout for a team leader to join our market leading company in Bristol. As a Recruitment Team Leader, you will be responsible for leading, motivating and inspiring a team of dedicated Recruitment Consultants to hit their targets. The Benefits: Award winning training and coaching programme, with dedicated learning and development consultants focused on your success. Uncapped commission with no threshold Team performance based bonus Team leader reward framework, enabling you to increase your basic salary by hitting key milestones Fantastic career and promotion opportunities, recognising your success Milestone celebrations including lunches, day trips and holidays Up to 30 days annual leave including your birthday day off and a life admin day! Reduced working hours during school holidays Work from home allowance Private health care after a qualifying period Discounted Gym Membership and high street discounts Champagne Fridays! The Role of a Recruitment Team Leader: Having full accountability of a team, taking responsibility for their management and performance against budget Leading from the front to develop business alongside your team Ensure delivery of key activity within your team Motivating the team to gain the highest possible outcomes, though activity, whilst balancing wellbeing Retain existing staff through effective relationships, culture, and community Demonstrate that you are undertaking proactive activity to manage any vacancies within your team and identifying candidates with potential Organising Marketing, to generate an ongoing healthy pipeline of candidates and clients, using a combination of both traditional and digital methods Recruiting excellent teaching and learning support professionals for schools across your designated geographical area Building and maintaining strong relationships with existing clients Ensuring strict adherence to TeacherActive's compliance standards Interacting with customers on a regular basis to ensure high levels of satisfaction and to act on feedback Headhunting candidates for specialist teaching, eLearning and leadership roles where required Embodying TeacherActive's culture and company values Adhering to high ethical and professional standards Reflecting on your own performance to continually improve your knowledge, skills and development On-going positive contribution within the Leadership Development Group (LDG) Maintaining an in depth understanding of the education sector to maximise potential opportunities Stand in for the Business Manager during annual leave/absence Key skills required: Previous recruitment experience Proven track record of exceeding growth and GP targets Ability to drive strong activity levels Previous work within a high compliance sector Strong customer service skills A high standard of written and oral communication skills Proactive work with central support teams Outstanding organisation skills and strong attention to details If this sounds like something you would be interested in then please do not hesitate to apply! / PRI01
