Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Jan 25, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Duration: 6-month contract position Rate: inside IR35 Hours: 37.5 hours per week. Location: Remote, option to go into the office once a month About the Role: This exciting opportunity with one of our clients who is a globally recognised name within food and nutrition is for a Senior Data Scientist to join the Talent Management Center of Excellence (COE) at a leading global organization. The COE is dedicated to attracting and retaining top talent, focusing on career development, performance management, leadership development, and manager capability. This role will significantly impact organizational success by leveraging data insights to enhance the manager experience and overall productivity. Key Responsibilities: Data Collection and Processing: Gather, clean, validate, and prepare data from diverse sources including surveys, focus groups, reports, databases, and feedback platforms for in-depth analysis. Data Analysis: Employ advanced statistical methods and data visualization to interpret data, uncover trends, and create actionable insights. Lead the development of analytical approaches, collaborating with data engineers, business leaders, and developers to build robust, scalable, and easily interpretable data models. Reporting and Visualization: Create clear, concise reports and dashboards utilizing tools like Power BI, REACT, or Excel. Work collaboratively with the Talent Marketplace adoption manager to refine and optimize existing reports. Collaboration: Partner closely with cross-functional teams (Segment Talent, P&O Business Partners, MGS reporting, Culture COE) to understand their data requirements and deliver impactful, data-driven solutions. Actively participate in projects focused on improving manager satisfaction and engagement. Communication: Effectively communicate data findings, analytic approaches, and their implications to business partners. Advocate for data-driven decision-making and clearly explain complex analysis. Process Improvement: Analyze processes and identify areas for optimization based on data insights to improve manager experience. Data System Management: Maintain data integrity, ensure efficient data systems operations, and leverage your understanding of data architecture to build innovative features combining both internal and external data sources. Predictive Analysis: Utilize predictive modeling techniques to anticipate future trends and recommend data-driven strategies to guide HR initiatives. Qualifications: Experience: Proven experience in a data science role or comparable experience. Expertise in statistical modeling (e.g., significance testing, GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis) using tools such as Spark, Scala, SAS, R, Python, Bayesia, H2O, Storm, Yarn, and Kafka. Proven experience querying databases using SQL and Hive. Hands-on experience working with large datasets using big data platforms like Hadoop ecosystem (Azure), and in-memory solutions (SAP HANA and Apache Spark). Proficient in data visualization tools such as Tableau, Power BI, D3, or ggplot. Skills: Data Science, Algorithms, Data Analysis, NLP, Statistics, Data Visualization, Project Management, Planning & Organizing, Document Preparation Competencies: Ensures Accountability, Plans and Aligns, Action-Oriented, Tech Savvy, Business Insight, Optimizes Work Processes, Cultivates Innovation, Drives Engagement, Manages Complexity, Situational Adaptability DE&I We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.
Jan 25, 2025
Contractor
Duration: 6-month contract position Rate: inside IR35 Hours: 37.5 hours per week. Location: Remote, option to go into the office once a month About the Role: This exciting opportunity with one of our clients who is a globally recognised name within food and nutrition is for a Senior Data Scientist to join the Talent Management Center of Excellence (COE) at a leading global organization. The COE is dedicated to attracting and retaining top talent, focusing on career development, performance management, leadership development, and manager capability. This role will significantly impact organizational success by leveraging data insights to enhance the manager experience and overall productivity. Key Responsibilities: Data Collection and Processing: Gather, clean, validate, and prepare data from diverse sources including surveys, focus groups, reports, databases, and feedback platforms for in-depth analysis. Data Analysis: Employ advanced statistical methods and data visualization to interpret data, uncover trends, and create actionable insights. Lead the development of analytical approaches, collaborating with data engineers, business leaders, and developers to build robust, scalable, and easily interpretable data models. Reporting and Visualization: Create clear, concise reports and dashboards utilizing tools like Power BI, REACT, or Excel. Work collaboratively with the Talent Marketplace adoption manager to refine and optimize existing reports. Collaboration: Partner closely with cross-functional teams (Segment Talent, P&O Business Partners, MGS reporting, Culture COE) to understand their data requirements and deliver impactful, data-driven solutions. Actively participate in projects focused on improving manager satisfaction and engagement. Communication: Effectively communicate data findings, analytic approaches, and their implications to business partners. Advocate for data-driven decision-making and clearly explain complex analysis. Process Improvement: Analyze processes and identify areas for optimization based on data insights to improve manager experience. Data System Management: Maintain data integrity, ensure efficient data systems operations, and leverage your understanding of data architecture to build innovative features combining both internal and external data sources. Predictive Analysis: Utilize predictive modeling techniques to anticipate future trends and recommend data-driven strategies to guide HR initiatives. Qualifications: Experience: Proven experience in a data science role or comparable experience. Expertise in statistical modeling (e.g., significance testing, GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis) using tools such as Spark, Scala, SAS, R, Python, Bayesia, H2O, Storm, Yarn, and Kafka. Proven experience querying databases using SQL and Hive. Hands-on experience working with large datasets using big data platforms like Hadoop ecosystem (Azure), and in-memory solutions (SAP HANA and Apache Spark). Proficient in data visualization tools such as Tableau, Power BI, D3, or ggplot. Skills: Data Science, Algorithms, Data Analysis, NLP, Statistics, Data Visualization, Project Management, Planning & Organizing, Document Preparation Competencies: Ensures Accountability, Plans and Aligns, Action-Oriented, Tech Savvy, Business Insight, Optimizes Work Processes, Cultivates Innovation, Drives Engagement, Manages Complexity, Situational Adaptability DE&I We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.
Technical Business Analyst (eTrading) London (Hybrid) emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are currently looking for dynamic individuals to join our Technology Practice as Technical Business Analysts; allocated to a multi-disciplinary squad delivering a range projects across eTrading. Essential Skills: Strong knowledge of Rates or Credit trading businesses is mandatory. Recent and significant experience with eTrading platforms is essential. Academic Excellence: Degree in Economics, Engineering, or a related discipline from a top-tier institution. A minimum of 3+ years' experience as a Business Analyst/Project Manager in a large organization. Extensive understanding of electronic trading venues, APIs, and associated dataflows, including market, static, and trade data. Significant professional experience in support, business analysis, project management, or product management, ideally in financial institutions or software houses. Outstanding English communication skills (spoken and written); additional languages are advantageous. A proactive and innovative mindset with a focus on system architecture design. Exceptional problem-solving skills with a pragmatic, delivery-oriented approach. Knowledge of Scripting, debugging, or software development is a plus. Our people The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle. We pride ourselves on; Providing our people with a supportive culture, rooted in our values and driven by our purpose. Promoting a culture of inclusion, collaboration, well-being, and learning and development. Providing increased agility and flexibility within our hybrid working model Investing in employees' growth through ongoing training and development Autonomy to take ownership of projects, making decisions and demonstrating individual expertise Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients' most pressing business challenges, and build lasting value in disciplines such as: Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin
Jan 24, 2025
Contractor
Technical Business Analyst (eTrading) London (Hybrid) emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are currently looking for dynamic individuals to join our Technology Practice as Technical Business Analysts; allocated to a multi-disciplinary squad delivering a range projects across eTrading. Essential Skills: Strong knowledge of Rates or Credit trading businesses is mandatory. Recent and significant experience with eTrading platforms is essential. Academic Excellence: Degree in Economics, Engineering, or a related discipline from a top-tier institution. A minimum of 3+ years' experience as a Business Analyst/Project Manager in a large organization. Extensive understanding of electronic trading venues, APIs, and associated dataflows, including market, static, and trade data. Significant professional experience in support, business analysis, project management, or product management, ideally in financial institutions or software houses. Outstanding English communication skills (spoken and written); additional languages are advantageous. A proactive and innovative mindset with a focus on system architecture design. Exceptional problem-solving skills with a pragmatic, delivery-oriented approach. Knowledge of Scripting, debugging, or software development is a plus. Our people The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle. We pride ourselves on; Providing our people with a supportive culture, rooted in our values and driven by our purpose. Promoting a culture of inclusion, collaboration, well-being, and learning and development. Providing increased agility and flexibility within our hybrid working model Investing in employees' growth through ongoing training and development Autonomy to take ownership of projects, making decisions and demonstrating individual expertise Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients' most pressing business challenges, and build lasting value in disciplines such as: Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin
We're Houst: A professional property management service. Our mission is to make hosting hassle-free, using technology to disrupt the short-term accommodation sector. We've grown fast. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to maximise their income with minimal stress. The business has now expanded worldwide - we're operating in over 20 cities globally, from Auckland to Lisbon, and there's a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do. About the Role: We're looking for a Senior Operations Manager to lead our Channels team and drive strategic projects across the business. This role is crucial for expanding Houst's presence across booking platforms, conducting strategic pricing experiments, and implementing innovative revenue optimisation strategies. You'll manage a team responsible for day-to-day channel operations, tackle complex integration challenges, and collaborate with diverse functions to deliver growth. What you'll do: Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality. Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability. Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions. Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs. Lead the Team: Manage and mentor a high-performing team. Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction. Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations. Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies. Minimum Requirements: 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment. Experienced with pricing strategy and revenue optimisation. A track record of managing complex projects and collaborating across teams. Proven experience managing an operations team. Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL. A passion for driving growth, improving processes, and delivering results. Benefits: Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work. Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender. Pension - We provide a pension scheme for all permanent employees, in line with government requirements. MacBook - For business use. 33 days paid holiday (including public holidays) - plus an extra day off on your birthday (because who wants to work on their birthday). Salary Banding: £50,000 - £60,000 (DOE) At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.
Jan 24, 2025
Full time
We're Houst: A professional property management service. Our mission is to make hosting hassle-free, using technology to disrupt the short-term accommodation sector. We've grown fast. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to maximise their income with minimal stress. The business has now expanded worldwide - we're operating in over 20 cities globally, from Auckland to Lisbon, and there's a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do. About the Role: We're looking for a Senior Operations Manager to lead our Channels team and drive strategic projects across the business. This role is crucial for expanding Houst's presence across booking platforms, conducting strategic pricing experiments, and implementing innovative revenue optimisation strategies. You'll manage a team responsible for day-to-day channel operations, tackle complex integration challenges, and collaborate with diverse functions to deliver growth. What you'll do: Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality. Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability. Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions. Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs. Lead the Team: Manage and mentor a high-performing team. Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction. Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations. Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies. Minimum Requirements: 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment. Experienced with pricing strategy and revenue optimisation. A track record of managing complex projects and collaborating across teams. Proven experience managing an operations team. Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL. A passion for driving growth, improving processes, and delivering results. Benefits: Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work. Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender. Pension - We provide a pension scheme for all permanent employees, in line with government requirements. MacBook - For business use. 33 days paid holiday (including public holidays) - plus an extra day off on your birthday (because who wants to work on their birthday). Salary Banding: £50,000 - £60,000 (DOE) At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE This role focuses on supporting media revenue growth by contributing to the development and optimization of innovative advertising products and platforms. Success in this position will mean helping deliver scalable and impactful ad solutions, such as native retail media products, Sponsored Ads, and Media Placements, while ensuring a balance between revenue generation and an exceptional user and partner experience. WHAT YOU'LL DO Ad Product roadmap: Support the definition and delivery of advertising product roadmaps, such as native retail media ad products, Sponsored Ads, and Media Placements, ensuring alignment with company goals. Revenue growth contribution: Collaborate with senior product managers to develop and implement ad products that help drive revenue growth for OEMs and Carwow Studios. Platform optimisation: Work closely with engineering teams to enhance targeting capabilities, ad performance, and measurement tools. Cross-Functional collaboration: Partner with teams across Commercial, Marketing, and Analytics to ensure ad products meet market needs and deliver measurable value to stakeholders. Data-Driven insights: Leverage analytics and performance data to identify opportunities for optimization and inform product decisions. Compliance and Innovation: Stay up-to-date with privacy regulations, marketplace policies, and industry standards to ensure ad products remain compliant. Actively monitor retail media trends and suggest new product opportunities. WHAT YOU'LL NEED We're seeking a motivated and capable product professional who demonstrates: Relevant Experience: Prior experience working on digital advertising, retail media, or marketplace products in a product management or related role. Customer-Focused Approach: Strong understanding of how to deliver value to OEMs, agencies, and other stakeholders. Analytical Mindset: Familiarity with using data and performance metrics to guide product decisions and evaluate success. Collaboration Skills: A team-oriented mindset with the ability to work cross-functionally and build relationships across teams. Growth and Innovation: A drive to explore new ideas, learn from market trends, and contribute to impactful product launches. Execution Orientation: Comfort in taking ownership of initiatives and driving them forward, balancing hands-on work with strategic alignment. BENEFITS Hybrid working Competitive salary to fund that dream holiday to Bali Matched pension contributions for a peaceful retirement Share options - when we thrive, so do you! Vitality Private Healthcare, for peace of mind, plus eyecare vouchers Life Assurance for (even more) peace of mind Monthly coaching sessions with Spill - our mental wellbeing partner Enhanced holiday package, plus Bank Holidays 28 days annual leave 1 day for your wedding 1 day off when you move house - because moving is hard enough without work! For your third year anniversary, get 30 days of annual leave per year For your tenth year anniversary, get 35 days of annual leave per year Option to buy 3 extra days of holiday per year Work from abroad for a month Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones The latest tech (Macbook or Surface) to power your gif-sending talents Up to £500/€550 home office allowance for that massage chair you've been talking about Generous learning and development budget to help you master your craft Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events/anything else you pester us for Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 24, 2025
Full time
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE This role focuses on supporting media revenue growth by contributing to the development and optimization of innovative advertising products and platforms. Success in this position will mean helping deliver scalable and impactful ad solutions, such as native retail media products, Sponsored Ads, and Media Placements, while ensuring a balance between revenue generation and an exceptional user and partner experience. WHAT YOU'LL DO Ad Product roadmap: Support the definition and delivery of advertising product roadmaps, such as native retail media ad products, Sponsored Ads, and Media Placements, ensuring alignment with company goals. Revenue growth contribution: Collaborate with senior product managers to develop and implement ad products that help drive revenue growth for OEMs and Carwow Studios. Platform optimisation: Work closely with engineering teams to enhance targeting capabilities, ad performance, and measurement tools. Cross-Functional collaboration: Partner with teams across Commercial, Marketing, and Analytics to ensure ad products meet market needs and deliver measurable value to stakeholders. Data-Driven insights: Leverage analytics and performance data to identify opportunities for optimization and inform product decisions. Compliance and Innovation: Stay up-to-date with privacy regulations, marketplace policies, and industry standards to ensure ad products remain compliant. Actively monitor retail media trends and suggest new product opportunities. WHAT YOU'LL NEED We're seeking a motivated and capable product professional who demonstrates: Relevant Experience: Prior experience working on digital advertising, retail media, or marketplace products in a product management or related role. Customer-Focused Approach: Strong understanding of how to deliver value to OEMs, agencies, and other stakeholders. Analytical Mindset: Familiarity with using data and performance metrics to guide product decisions and evaluate success. Collaboration Skills: A team-oriented mindset with the ability to work cross-functionally and build relationships across teams. Growth and Innovation: A drive to explore new ideas, learn from market trends, and contribute to impactful product launches. Execution Orientation: Comfort in taking ownership of initiatives and driving them forward, balancing hands-on work with strategic alignment. BENEFITS Hybrid working Competitive salary to fund that dream holiday to Bali Matched pension contributions for a peaceful retirement Share options - when we thrive, so do you! Vitality Private Healthcare, for peace of mind, plus eyecare vouchers Life Assurance for (even more) peace of mind Monthly coaching sessions with Spill - our mental wellbeing partner Enhanced holiday package, plus Bank Holidays 28 days annual leave 1 day for your wedding 1 day off when you move house - because moving is hard enough without work! For your third year anniversary, get 30 days of annual leave per year For your tenth year anniversary, get 35 days of annual leave per year Option to buy 3 extra days of holiday per year Work from abroad for a month Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones The latest tech (Macbook or Surface) to power your gif-sending talents Up to £500/€550 home office allowance for that massage chair you've been talking about Generous learning and development budget to help you master your craft Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, social events/anything else you pester us for Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Franchise Marketing Manager Vacancy - Motor Trade Location: Northampton Area Salary: 37,500 to 45000 Ref: OC19407 Hours: Monday - Friday 09.00am - 17.30pm (60mins lunch) We are currently recruiting for a Franchise Marketing Manager for our fantastic client based in the Northampton Area. This is a great opportunity for a Franchise Marketing Manager to work for a fantastic main dealer group in a busy and established environment Main Purpose You will spearhead franchise marketing activity for a number of manufacturers across new retail, CV Motability and Aftersales. You will develop marketing plans and turn them into successful marketing campaigns across all channels to drive leads which build local market share and increase profitability. Role Summary (overall high-level summary of the role) For your allocated franchise; Maintain and interpret market, customer, competitor and media insights Understand yearly and quarterly Perrys and Manufacturer targets and delivery of leads to achieve these targets Develop an annual marketing plan and a rolling quarterly go to market plan for each franchise / site Identify and exploit key marketing activities for your franchise Own, manage and support campaign delivery from concept to completion Write commercial and customer focussed briefs Using insight work with agency to drive best media strategy and plan Ensure campaign tracking set up is complete within remit (e.g., Calltracks, Force24) Brief stakeholders on campaigns (e.g., BDC, site team) Deliver optimal marketing investment through reporting and identifying marketing efficiencies Budget planning and management Brand lead (brand and web standards) for the franchise under your remit Attend and input to manufacturer meetings Report franchise lead performance by channel, review and take necessary action to maximise efficiencies Ensure Perrys maximises opportunity for manufacturer co-funded campaigns Third-party relationship management for new vehicles Principle Accountabilities (key activities and decision making) Planning and budgeting Principal accountability for lead generation into the top of the sales funnel for Franchise new retail cars, CV Motability and aftersales Annual and quarterly marketing plan to deliver leads to achieve targets Budget planning and reconciliation MI and reporting Analyse data from but not limited to The Refinery, Google Analytics, Calltracks and the BDC to build a MROI, performance dashboards at franchise / site level 'Deep dive' further into our core data systems and manufacturer systems with a view to providing answers to questions that may arise from your dealer and manufacturer meetings Campaign and creative Obtain details of quarterly campaigns and offers from manufacturers and brand champions Brief marketing agencies/digital team on messages, creative and media requirements using (url removed) Local brand / marketing and sponsorship Brief Senior Marketing Executive on local brand and sponsorship brand awareness activities i.e., Football teams, Roundabouts, Golf Day, Fashion Shows, Christmas events. Product Placements sit with FMM Work and support the Senior Marketing Executive on the development and delivery of Perrys Group new retail car, CV, Motability and Aftersales campaigns Internal comms and PR Brief sites and BDC/ACC on campaigns and events Brief the PR agency to deliver press releases for new sites/franchises/new car launches CRM Work in collaboration with the CRM team to define target audience and selection criteria for Franchise campaigns Brief copy and creative from creative agency and provide assets to CRM team to build Final sign off on all franchise comms by FMMs before send Champion the focus on data capture and accuracy within sites from CRM reports provided Social Champion the benefits of organic social posts and encourage sites to engage with the digital team through WhatsApp provision of local and dealer news, staff and customer stories. The following will be the responsibility of the Digital Team Dealership and News content sits with Digital team via the WhatsApp group or RSS feeds Developing Facebook pages to include sections for, but not limited to other verticals within sites: aftersales, new cars, links to finance and valuation pages etc. Posting events on Facebook to be aligned to manufacturer campaigns Setting up and posting franchise content to meet MPA activity posts through the social platform ready for scheduling by the digital team. Collaborate with the social lead regarding scheduling Website Load quarterly manufacturer offers and web banners - removing previous banners and offers Check franchise webpages to ensure they meet manufacturer standards, report and when necessary, raise tickets in collaboration with the Digital Team even if these are updates to models and vehicles which are managed by Autoweb to ensure no updates are overlooked. Build and develop landing pages using either Autoweb Panel if possible or Force24 when Autoweb capability is limited or unavailable, to ensure manufacturers marketing or model information is available and accessible. Liaise with the Digital and CRM team as they can use these pages to connect comms and paid activity and check tracking is in place. Examples include Keep me interested, coming soon and new model pages. Brief content team on any franchise content/blogs requirements GMB Brief Digital team on events, offers, services and products and post to GMB where you feel there will be a benefit Providing new and relevant imagery to the Digital Team The following will be the responsibility of the Digital Team Check dealer details on a regular basis and ensure any corrections or changes are made through the platform Provide answers to Q&A questions Uploading relevant imagery when you have it provided by Franchise Marketing Manager Third Parties Work with the Digital Team to review third party platforms for new car/van/CV lead generation Relationships Directly responsible to: Marketing Director Relationships with: Franchise Marketing Managers, Digital Marketing Team, General Manager / Brand Champion, Sales Managers, Retail Managers, Manufacturer Teams, External Suppliers Agencies: Manufacturers, Denfield and McCann Don't own relationships with: Autoweb, Force 24, Data Refinery, AutoTrader etc. What Franchise Marketing Managers don't do: Verticals Used Cars and Vans Leasing Parts Finance Smart Repairs Horizontals Delivery of Paid for social and display PPC Affiliates Third party relationship management for used vehicles Content - blogs, digital PR themes, video Customer reviews, comments, Q&A, complaints Jason Evans Octane Recruitment MDLOJ Octane Recruitment are a leading Automotive Recruitment agency. We specialise in Motor trade vacancies across the board from car Dealerships, HGV companies, Fleet companies, manufacturers & independent
Jan 24, 2025
Full time
Franchise Marketing Manager Vacancy - Motor Trade Location: Northampton Area Salary: 37,500 to 45000 Ref: OC19407 Hours: Monday - Friday 09.00am - 17.30pm (60mins lunch) We are currently recruiting for a Franchise Marketing Manager for our fantastic client based in the Northampton Area. This is a great opportunity for a Franchise Marketing Manager to work for a fantastic main dealer group in a busy and established environment Main Purpose You will spearhead franchise marketing activity for a number of manufacturers across new retail, CV Motability and Aftersales. You will develop marketing plans and turn them into successful marketing campaigns across all channels to drive leads which build local market share and increase profitability. Role Summary (overall high-level summary of the role) For your allocated franchise; Maintain and interpret market, customer, competitor and media insights Understand yearly and quarterly Perrys and Manufacturer targets and delivery of leads to achieve these targets Develop an annual marketing plan and a rolling quarterly go to market plan for each franchise / site Identify and exploit key marketing activities for your franchise Own, manage and support campaign delivery from concept to completion Write commercial and customer focussed briefs Using insight work with agency to drive best media strategy and plan Ensure campaign tracking set up is complete within remit (e.g., Calltracks, Force24) Brief stakeholders on campaigns (e.g., BDC, site team) Deliver optimal marketing investment through reporting and identifying marketing efficiencies Budget planning and management Brand lead (brand and web standards) for the franchise under your remit Attend and input to manufacturer meetings Report franchise lead performance by channel, review and take necessary action to maximise efficiencies Ensure Perrys maximises opportunity for manufacturer co-funded campaigns Third-party relationship management for new vehicles Principle Accountabilities (key activities and decision making) Planning and budgeting Principal accountability for lead generation into the top of the sales funnel for Franchise new retail cars, CV Motability and aftersales Annual and quarterly marketing plan to deliver leads to achieve targets Budget planning and reconciliation MI and reporting Analyse data from but not limited to The Refinery, Google Analytics, Calltracks and the BDC to build a MROI, performance dashboards at franchise / site level 'Deep dive' further into our core data systems and manufacturer systems with a view to providing answers to questions that may arise from your dealer and manufacturer meetings Campaign and creative Obtain details of quarterly campaigns and offers from manufacturers and brand champions Brief marketing agencies/digital team on messages, creative and media requirements using (url removed) Local brand / marketing and sponsorship Brief Senior Marketing Executive on local brand and sponsorship brand awareness activities i.e., Football teams, Roundabouts, Golf Day, Fashion Shows, Christmas events. Product Placements sit with FMM Work and support the Senior Marketing Executive on the development and delivery of Perrys Group new retail car, CV, Motability and Aftersales campaigns Internal comms and PR Brief sites and BDC/ACC on campaigns and events Brief the PR agency to deliver press releases for new sites/franchises/new car launches CRM Work in collaboration with the CRM team to define target audience and selection criteria for Franchise campaigns Brief copy and creative from creative agency and provide assets to CRM team to build Final sign off on all franchise comms by FMMs before send Champion the focus on data capture and accuracy within sites from CRM reports provided Social Champion the benefits of organic social posts and encourage sites to engage with the digital team through WhatsApp provision of local and dealer news, staff and customer stories. The following will be the responsibility of the Digital Team Dealership and News content sits with Digital team via the WhatsApp group or RSS feeds Developing Facebook pages to include sections for, but not limited to other verticals within sites: aftersales, new cars, links to finance and valuation pages etc. Posting events on Facebook to be aligned to manufacturer campaigns Setting up and posting franchise content to meet MPA activity posts through the social platform ready for scheduling by the digital team. Collaborate with the social lead regarding scheduling Website Load quarterly manufacturer offers and web banners - removing previous banners and offers Check franchise webpages to ensure they meet manufacturer standards, report and when necessary, raise tickets in collaboration with the Digital Team even if these are updates to models and vehicles which are managed by Autoweb to ensure no updates are overlooked. Build and develop landing pages using either Autoweb Panel if possible or Force24 when Autoweb capability is limited or unavailable, to ensure manufacturers marketing or model information is available and accessible. Liaise with the Digital and CRM team as they can use these pages to connect comms and paid activity and check tracking is in place. Examples include Keep me interested, coming soon and new model pages. Brief content team on any franchise content/blogs requirements GMB Brief Digital team on events, offers, services and products and post to GMB where you feel there will be a benefit Providing new and relevant imagery to the Digital Team The following will be the responsibility of the Digital Team Check dealer details on a regular basis and ensure any corrections or changes are made through the platform Provide answers to Q&A questions Uploading relevant imagery when you have it provided by Franchise Marketing Manager Third Parties Work with the Digital Team to review third party platforms for new car/van/CV lead generation Relationships Directly responsible to: Marketing Director Relationships with: Franchise Marketing Managers, Digital Marketing Team, General Manager / Brand Champion, Sales Managers, Retail Managers, Manufacturer Teams, External Suppliers Agencies: Manufacturers, Denfield and McCann Don't own relationships with: Autoweb, Force 24, Data Refinery, AutoTrader etc. What Franchise Marketing Managers don't do: Verticals Used Cars and Vans Leasing Parts Finance Smart Repairs Horizontals Delivery of Paid for social and display PPC Affiliates Third party relationship management for used vehicles Content - blogs, digital PR themes, video Customer reviews, comments, Q&A, complaints Jason Evans Octane Recruitment MDLOJ Octane Recruitment are a leading Automotive Recruitment agency. We specialise in Motor trade vacancies across the board from car Dealerships, HGV companies, Fleet companies, manufacturers & independent
B2C Data & Analytics Lead Canary Wharf - Hybrid About the role: The B2C Data & Analytics Lead will be responsible for driving the data and analytics strategy for our B2C marketing efforts. This role involves analysing consumer data, generating insights, and providing recommendations to optimise marketing campaigns and improve customer engagement. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and a passion for leveraging data to drive business success. Why Join Us? At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Key Responsibilities: Develop and implement data strategies to drive business insights and decision-making for our B2C operations, ensuring our B2C activities are delivering a return on investment for the business. Collect, analyse, and interpret data from various sources including candidate and associate interactions, recruiter insights, and marketing campaigns. Utilise advanced analytics techniques such as predictive modelling, machine learning, and segmentation to identify trends, patterns, and opportunities for optimisation. Collaborate with cross-functional teams including marketing, product development, and customer service to define key performance indicators (KPIs) and metrics for measuring business success. Leverage and build recommendations to improve data infrastructure and systems to ensure data accuracy, integrity, and accessibility across the organisation. Develop and deliver regular reports, dashboards, and presentations to communicate insights and recommendations to senior management and stakeholders. Stay abreast of industry trends, best practices, and emerging technologies in data analytics and apply them to improve business processes and outcomes. Drive a culture of data-driven decision-making by promoting data literacy, training programmes, and knowledge sharing initiatives. Manage relationships with external data vendors, consultants, and partners to leverage additional data sources and expertise as needed. Continuously monitor and evaluate the performance of data analytics initiatives, iterating and optimising processes to maximise ROI and impact. Work in partnership with the B2B CRM Manager and Market Research & Forecasting Manager to maximise data and insights best practice. Qualifications and Skills: Proven experience in data analytics, preferably within a B2C marketing environment. Strong proficiency in data analytics tools and software, such as SQL, Python, R, and data visualisation platforms (e.g., Tableau, Power BI). Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Strong understanding of digital marketing metrics, consumer behaviour, and customer segmentation. Exceptional communication and presentation skills, with the ability to convey data insights to non-technical stakeholders. Experience with CRM systems and marketing automation platforms is a plus. Knowledge of data protection regulations and best practices in data management. Strong project management skills, with the ability to manage multiple projects and meet deadlines. Attention to detail and a high degree of accuracy in data analysis. Qualifications in a related field such as Marketing, Data, Business (desirable not essential). What you'll receive: Competitive Pay : Base salary with opportunities for incentive pay, including bonuses, and merit increases. Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days. Pension: Competitive plan with contributions that grow with your length of service. Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more. Family-Friendly Entitlements: Generous policies, including an employee assistance programme. Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards. About us: ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work. We get people and together we'll shape our future. Apply now.
Jan 24, 2025
Full time
B2C Data & Analytics Lead Canary Wharf - Hybrid About the role: The B2C Data & Analytics Lead will be responsible for driving the data and analytics strategy for our B2C marketing efforts. This role involves analysing consumer data, generating insights, and providing recommendations to optimise marketing campaigns and improve customer engagement. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and a passion for leveraging data to drive business success. Why Join Us? At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Key Responsibilities: Develop and implement data strategies to drive business insights and decision-making for our B2C operations, ensuring our B2C activities are delivering a return on investment for the business. Collect, analyse, and interpret data from various sources including candidate and associate interactions, recruiter insights, and marketing campaigns. Utilise advanced analytics techniques such as predictive modelling, machine learning, and segmentation to identify trends, patterns, and opportunities for optimisation. Collaborate with cross-functional teams including marketing, product development, and customer service to define key performance indicators (KPIs) and metrics for measuring business success. Leverage and build recommendations to improve data infrastructure and systems to ensure data accuracy, integrity, and accessibility across the organisation. Develop and deliver regular reports, dashboards, and presentations to communicate insights and recommendations to senior management and stakeholders. Stay abreast of industry trends, best practices, and emerging technologies in data analytics and apply them to improve business processes and outcomes. Drive a culture of data-driven decision-making by promoting data literacy, training programmes, and knowledge sharing initiatives. Manage relationships with external data vendors, consultants, and partners to leverage additional data sources and expertise as needed. Continuously monitor and evaluate the performance of data analytics initiatives, iterating and optimising processes to maximise ROI and impact. Work in partnership with the B2B CRM Manager and Market Research & Forecasting Manager to maximise data and insights best practice. Qualifications and Skills: Proven experience in data analytics, preferably within a B2C marketing environment. Strong proficiency in data analytics tools and software, such as SQL, Python, R, and data visualisation platforms (e.g., Tableau, Power BI). Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Strong understanding of digital marketing metrics, consumer behaviour, and customer segmentation. Exceptional communication and presentation skills, with the ability to convey data insights to non-technical stakeholders. Experience with CRM systems and marketing automation platforms is a plus. Knowledge of data protection regulations and best practices in data management. Strong project management skills, with the ability to manage multiple projects and meet deadlines. Attention to detail and a high degree of accuracy in data analysis. Qualifications in a related field such as Marketing, Data, Business (desirable not essential). What you'll receive: Competitive Pay : Base salary with opportunities for incentive pay, including bonuses, and merit increases. Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days. Pension: Competitive plan with contributions that grow with your length of service. Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more. Family-Friendly Entitlements: Generous policies, including an employee assistance programme. Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards. About us: ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work. We get people and together we'll shape our future. Apply now.
Senior Full Stack Engineer - 80K + Benefits, Remote About Us: We're a technology led organisation who provide exceptional service to homes across the UK. Using our relationships with AWS & Microsoft, we're constantly evolving the way we support our customers through the use of bleeding edge technology. We're currently in the midst of a number of greenfield projects based on our 2025 strategic initiatives and we're looking to hire a Senior Full Stack Software Engineer with experience of C# & React to join one of our remote development pods. The Role: As a Senior Full Stack Software Engineer, you will play a pivotal role in designing, developing, and maintaining high-quality web applications. You will work closely with cross-functional teams to deliver scalable and secure solutions. This position is ideal for a seasoned professional who excels in both front-end and back-end development and has a passion for leveraging .Net and React.js technologies to create exceptional user experiences. Key Responsibilities: Design, develop, and maintain web applications using .Net (C#, ASP.Net) for back-end and React.Js for front-end. Collaborate with product managers, designers, and other engineers to define, plan, and implement new features and enhancements. Optimize application performance, ensuring responsiveness and scalability. Write clean, maintainable, and testable code while adhering to best practices. Perform code reviews, mentor junior developers, and contribute to a culture of continuous improvement. Troubleshoot and debug complex technical issues across the stack. Stay up-to-date with emerging technologies and industry trends to recommend innovative solutions. Requirements: Proficient in .Net technologies, including C#, ASP.Net, and Web API development. Strong experience with React.js or related front-end technologies (e.g., JavaScript, TypeScript, HTML5, CSS3). Solid understanding of RESTful API design and development. Experience with relational databases (e.g., SQL Server, PostgreSQL) and ORMs (e.g., Entity Framework). Familiarity with cloud platforms (e.g., Azure, AWS) and CI/CD pipelines. Desirable Skills: Experience with microservices architecture and containerization (e.g., Docker, Kubernetes). Knowledge of state management libraries (e.g., Redux, MobX). Familiarity with Agile/Scrum methodologies. Exposure to testing frameworks (e.g., Jest, NUnit) and test-driven development (TDD). What We Offer: A dynamic and inclusive work environment. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Flexible work arrangements (remote or hybrid options). Access to cutting-edge technologies and projects that make a real impact. How to Apply: Send your CV to (url removed)
Jan 24, 2025
Full time
Senior Full Stack Engineer - 80K + Benefits, Remote About Us: We're a technology led organisation who provide exceptional service to homes across the UK. Using our relationships with AWS & Microsoft, we're constantly evolving the way we support our customers through the use of bleeding edge technology. We're currently in the midst of a number of greenfield projects based on our 2025 strategic initiatives and we're looking to hire a Senior Full Stack Software Engineer with experience of C# & React to join one of our remote development pods. The Role: As a Senior Full Stack Software Engineer, you will play a pivotal role in designing, developing, and maintaining high-quality web applications. You will work closely with cross-functional teams to deliver scalable and secure solutions. This position is ideal for a seasoned professional who excels in both front-end and back-end development and has a passion for leveraging .Net and React.js technologies to create exceptional user experiences. Key Responsibilities: Design, develop, and maintain web applications using .Net (C#, ASP.Net) for back-end and React.Js for front-end. Collaborate with product managers, designers, and other engineers to define, plan, and implement new features and enhancements. Optimize application performance, ensuring responsiveness and scalability. Write clean, maintainable, and testable code while adhering to best practices. Perform code reviews, mentor junior developers, and contribute to a culture of continuous improvement. Troubleshoot and debug complex technical issues across the stack. Stay up-to-date with emerging technologies and industry trends to recommend innovative solutions. Requirements: Proficient in .Net technologies, including C#, ASP.Net, and Web API development. Strong experience with React.js or related front-end technologies (e.g., JavaScript, TypeScript, HTML5, CSS3). Solid understanding of RESTful API design and development. Experience with relational databases (e.g., SQL Server, PostgreSQL) and ORMs (e.g., Entity Framework). Familiarity with cloud platforms (e.g., Azure, AWS) and CI/CD pipelines. Desirable Skills: Experience with microservices architecture and containerization (e.g., Docker, Kubernetes). Knowledge of state management libraries (e.g., Redux, MobX). Familiarity with Agile/Scrum methodologies. Exposure to testing frameworks (e.g., Jest, NUnit) and test-driven development (TDD). What We Offer: A dynamic and inclusive work environment. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Flexible work arrangements (remote or hybrid options). Access to cutting-edge technologies and projects that make a real impact. How to Apply: Send your CV to (url removed)
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. We are seeking an experienced Sr Talent Acquisition Partner on the People Team to recruit and promote the WalkMe culture every day. This position is for an HR professional invested in building and nurturing relationships with both leadership and Team Members and actively sourcing and landing top talent. The ideal candidate will have a proven track record of sourcing, attracting, and hiring exceptional talent at all levels. This position will be based in either our London or Germany office. What You'll Own Provide employment and recruitment services for all levels of positions in order to contribute to the goal of attracting and retaining the most qualified and productive talent. Partner with the Talent Acquisition leadership to coach, mentor and guide the performance and professional development of the other Recruiters. Source top candidates through multiple channels and use your relationship building skills to create a continuous pipeline of future candidates. Accurately target desired skill set and behaviors through competency based interviewing. Build partnerships with all levels of management with assigned departments to understand requirements and contribution of each role being sourced. Guide and coach Hiring Managers through the recruitment process. Identify current and future hiring and skill needs, while keeping in line with our strategic objectives. Build a talent pipeline, nurture relationships with potential candidates, and maintain a network of potential candidates for future job openings. Develop job descriptions and specifications, and manage the full recruitment process including posting, sourcing, screening, interviewing, and offer negotiation. Collaborate with senior leadership and hiring managers to understand their needs and ensure the selection of top-quality candidates. Use data-driven techniques to improve recruiting processes, outcomes, and efficiency. What You Need to Succeed A minimum of 6 years of experience in recruiting, preferably in the SaaS or technology industry and experienced in recruiting for GTM, Finance, etc. Experience in managing stakeholders and building strong external and internal partnerships. Consultative approach to working with hiring teams. Understand the role, the environment and suggest solutions to the recruiting process. Ability to work as part of a team and independently in a fast paced, agile environment. Strong understanding of full-cycle recruiting and employer branding techniques. Excellent knowledge of various recruiting platforms, HR databases, and Applicant Tracking Systems (ATS). Exceptional interpersonal and communication skills, both written and verbal. Strong decision-making skills and the ability to balance multiple priorities effectively. Why WalkMe? As one of the world's leading SaaS companies, WalkMe enables you to partner with some of the most creative, innovative, and dedicated people in the business. And when we're not hard at work powering digital adoption, you'll find us relaxing with a cup of coffee. So why should you work for WalkMe? For starters: We're ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel. We were recognized by Deloitte as the 6th fastest growing software company in the world. We're publicly traded on the Nasdaq stock exchange. We provide you with the latest cutting edge tech to power your work while developing and advancing your career. We manage at eye-level, giving you the chance to work with anyone at the company. Want to pitch an idea to one of WalkMe's founders or work on a project with our CEO? You've come to the right place. We recognize that you have a life outside the office. Whether it's picking up the kids or taking some time off for yourself, we make sure you keep your work-life balance. And that's just the beginning! We could go on and on, but it would probably be easier to just apply and find out more. Learn more about Digital Adoption Platform (DAP): Take a look at our company culture: Check out the latest WalkMe updates:
Jan 24, 2025
Full time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. We are seeking an experienced Sr Talent Acquisition Partner on the People Team to recruit and promote the WalkMe culture every day. This position is for an HR professional invested in building and nurturing relationships with both leadership and Team Members and actively sourcing and landing top talent. The ideal candidate will have a proven track record of sourcing, attracting, and hiring exceptional talent at all levels. This position will be based in either our London or Germany office. What You'll Own Provide employment and recruitment services for all levels of positions in order to contribute to the goal of attracting and retaining the most qualified and productive talent. Partner with the Talent Acquisition leadership to coach, mentor and guide the performance and professional development of the other Recruiters. Source top candidates through multiple channels and use your relationship building skills to create a continuous pipeline of future candidates. Accurately target desired skill set and behaviors through competency based interviewing. Build partnerships with all levels of management with assigned departments to understand requirements and contribution of each role being sourced. Guide and coach Hiring Managers through the recruitment process. Identify current and future hiring and skill needs, while keeping in line with our strategic objectives. Build a talent pipeline, nurture relationships with potential candidates, and maintain a network of potential candidates for future job openings. Develop job descriptions and specifications, and manage the full recruitment process including posting, sourcing, screening, interviewing, and offer negotiation. Collaborate with senior leadership and hiring managers to understand their needs and ensure the selection of top-quality candidates. Use data-driven techniques to improve recruiting processes, outcomes, and efficiency. What You Need to Succeed A minimum of 6 years of experience in recruiting, preferably in the SaaS or technology industry and experienced in recruiting for GTM, Finance, etc. Experience in managing stakeholders and building strong external and internal partnerships. Consultative approach to working with hiring teams. Understand the role, the environment and suggest solutions to the recruiting process. Ability to work as part of a team and independently in a fast paced, agile environment. Strong understanding of full-cycle recruiting and employer branding techniques. Excellent knowledge of various recruiting platforms, HR databases, and Applicant Tracking Systems (ATS). Exceptional interpersonal and communication skills, both written and verbal. Strong decision-making skills and the ability to balance multiple priorities effectively. Why WalkMe? As one of the world's leading SaaS companies, WalkMe enables you to partner with some of the most creative, innovative, and dedicated people in the business. And when we're not hard at work powering digital adoption, you'll find us relaxing with a cup of coffee. So why should you work for WalkMe? For starters: We're ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel. We were recognized by Deloitte as the 6th fastest growing software company in the world. We're publicly traded on the Nasdaq stock exchange. We provide you with the latest cutting edge tech to power your work while developing and advancing your career. We manage at eye-level, giving you the chance to work with anyone at the company. Want to pitch an idea to one of WalkMe's founders or work on a project with our CEO? You've come to the right place. We recognize that you have a life outside the office. Whether it's picking up the kids or taking some time off for yourself, we make sure you keep your work-life balance. And that's just the beginning! We could go on and on, but it would probably be easier to just apply and find out more. Learn more about Digital Adoption Platform (DAP): Take a look at our company culture: Check out the latest WalkMe updates:
Joining a multi-skilled team of Data Scientists & Engineers, you will utilise your Data Science skills to design, build and deploy machine learning solutions . Our tech stack is based in GCP and our Engineering & Product Teams are co-located in our London office - ensuring you will have direct access to decision makers and colleagues to drive projects forward quickly, with collaboration playing a key role. Our Teams are empowered to push the boundaries of the impact AI can have within a scaling, multi-product FinTech organisation - with autonomy and independence in abundance at Liberis. Your role will be responsible for developing scalable ML systems while collaborating with peers and contributing independently to the success of our projects. What you'll get to do: Design, develop, and deploy end-to-end machine learning systems in Python, ensuring reliability, scalability, and performance. Collaborate with data scientists and engineers to integrate machine learning models into production systems, focusing on the quality and maintainability of solutions. Work independently to address technical challenges in machine learning pipelines and model deployment. Collaborate closely with cross-functional teams and communicate technical concepts effectively to both technical and non-technical stakeholders. Interview process: Screening call with Chess (Internal recruiter) Video interview with the Hiring Manager Tech interview with the ML & AI Team (project discussion) Tech interview with the ML & AI Team (skills discussion) Interview with the Engineering Manager What you'll bring: Hands-on experience in an ML engineering role, with a track record of developing and deploying machine learning models in production. Strong expertise in Python, including data analysis libraries such as Pandas and Numpy, and machine learning frameworks like PyTorch or TensorFlow. Candidates must have experience in either forecasting (e.g., revenue forecasting, time series modeling) or risk-based modeling (e.g., Probability of Default, credit risk metrics), as this role requires expertise in at least one of these critical areas to drive data-driven decisions. Deep understanding of machine learning concepts, including optimisation, statistics, and algorithm development. Experience in building and maintaining cloud-based machine learning services, preferably using GCP or other cloud platforms. Solid understanding of classical ML algorithms (e.g., Logistic Regression, Random Forest, XGBoost) and modern deep learning techniques (e.g., LSTM). Next Steps: If this opportunity feels like the right fit for your next career move, we'd love to hear from you! Even if you don't meet every requirement, don't hesitate to apply or reach out to Chess (Internal Recruiter) at .
Jan 24, 2025
Full time
Joining a multi-skilled team of Data Scientists & Engineers, you will utilise your Data Science skills to design, build and deploy machine learning solutions . Our tech stack is based in GCP and our Engineering & Product Teams are co-located in our London office - ensuring you will have direct access to decision makers and colleagues to drive projects forward quickly, with collaboration playing a key role. Our Teams are empowered to push the boundaries of the impact AI can have within a scaling, multi-product FinTech organisation - with autonomy and independence in abundance at Liberis. Your role will be responsible for developing scalable ML systems while collaborating with peers and contributing independently to the success of our projects. What you'll get to do: Design, develop, and deploy end-to-end machine learning systems in Python, ensuring reliability, scalability, and performance. Collaborate with data scientists and engineers to integrate machine learning models into production systems, focusing on the quality and maintainability of solutions. Work independently to address technical challenges in machine learning pipelines and model deployment. Collaborate closely with cross-functional teams and communicate technical concepts effectively to both technical and non-technical stakeholders. Interview process: Screening call with Chess (Internal recruiter) Video interview with the Hiring Manager Tech interview with the ML & AI Team (project discussion) Tech interview with the ML & AI Team (skills discussion) Interview with the Engineering Manager What you'll bring: Hands-on experience in an ML engineering role, with a track record of developing and deploying machine learning models in production. Strong expertise in Python, including data analysis libraries such as Pandas and Numpy, and machine learning frameworks like PyTorch or TensorFlow. Candidates must have experience in either forecasting (e.g., revenue forecasting, time series modeling) or risk-based modeling (e.g., Probability of Default, credit risk metrics), as this role requires expertise in at least one of these critical areas to drive data-driven decisions. Deep understanding of machine learning concepts, including optimisation, statistics, and algorithm development. Experience in building and maintaining cloud-based machine learning services, preferably using GCP or other cloud platforms. Solid understanding of classical ML algorithms (e.g., Logistic Regression, Random Forest, XGBoost) and modern deep learning techniques (e.g., LSTM). Next Steps: If this opportunity feels like the right fit for your next career move, we'd love to hear from you! Even if you don't meet every requirement, don't hesitate to apply or reach out to Chess (Internal Recruiter) at .
Applicants must be flexible to travel and stay away from home, have a full clean driving licence and have access to their own transport Areas of cover: Derby/Sheffield, with travel to other parts of UK as required About the role: Our client is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Their portfolio consists of Procurement Services, Transactional Processing, Stores Management, and Inventory Optimisation enabled by industry-leading digital platforms. They deliver world-class results to world-class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace. As a Multi-site Operations Manager, you will be responsible for: Ensuring exceptional service is delivered across client sites. Manage a team of site-based store personnel and all relevant line management accountabilities. Drive SLA and KPI performance Embed and drive a culture of continuous improvement across all site locations and throughout the team. Utilise data to identify opportunities and drive efficiencies in the above processes. Develop strong client relationships through the communication and management of the above Manage all elements relating to the store's solutions that deliver against the client satisfaction scorecard. Work collaboratively with the Client services manager and the strategic partner managers to ensure all service elements of client contracts are achieved. Provide a full and clear training program to drive consistent performance across all locations. The successful Multi-site Operations Manager will have: The ability to lead a team to deliver strong results. Excellent interpersonal skills, with the ability to build long-term relationships with clients and stakeholders at site level and senior level. Experience in leadership of teams across multiple locations with demonstrable success in engagement and influence Ability to interpret reports and KPI data into deliverable actions. Operational background which can credibly demonstrate the above In return our client will offer the successful Multi-site Operations Manager Single-person private medical insurance 23 days annual leave + bank holidays (for every year in the business these go up 1 day per year) 2 days volunteer leave per year Pension at 5% EE, 3%ER Retail discount schemes Free Employee Assistance Programme - Legal, medical, and financial advice Career and training development opportunities Cycle to work scheme. Option to buy additional holidays. Company shares saving scheme - subject to a qualifying period. 1 x Death in Service in UK and Ireland
Jan 24, 2025
Full time
Applicants must be flexible to travel and stay away from home, have a full clean driving licence and have access to their own transport Areas of cover: Derby/Sheffield, with travel to other parts of UK as required About the role: Our client is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Their portfolio consists of Procurement Services, Transactional Processing, Stores Management, and Inventory Optimisation enabled by industry-leading digital platforms. They deliver world-class results to world-class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace. As a Multi-site Operations Manager, you will be responsible for: Ensuring exceptional service is delivered across client sites. Manage a team of site-based store personnel and all relevant line management accountabilities. Drive SLA and KPI performance Embed and drive a culture of continuous improvement across all site locations and throughout the team. Utilise data to identify opportunities and drive efficiencies in the above processes. Develop strong client relationships through the communication and management of the above Manage all elements relating to the store's solutions that deliver against the client satisfaction scorecard. Work collaboratively with the Client services manager and the strategic partner managers to ensure all service elements of client contracts are achieved. Provide a full and clear training program to drive consistent performance across all locations. The successful Multi-site Operations Manager will have: The ability to lead a team to deliver strong results. Excellent interpersonal skills, with the ability to build long-term relationships with clients and stakeholders at site level and senior level. Experience in leadership of teams across multiple locations with demonstrable success in engagement and influence Ability to interpret reports and KPI data into deliverable actions. Operational background which can credibly demonstrate the above In return our client will offer the successful Multi-site Operations Manager Single-person private medical insurance 23 days annual leave + bank holidays (for every year in the business these go up 1 day per year) 2 days volunteer leave per year Pension at 5% EE, 3%ER Retail discount schemes Free Employee Assistance Programme - Legal, medical, and financial advice Career and training development opportunities Cycle to work scheme. Option to buy additional holidays. Company shares saving scheme - subject to a qualifying period. 1 x Death in Service in UK and Ireland
Senior National Account Manager - Beauty Advertised by OA West End Our client, an incredibly successful independent beauty brand, is seeking a talented Account Manager to join their HQ team in London. As one of the fastest-growing brands in the industry, our client has built a strong worldwide reputation and is becoming a household name. In this role, you will play a vital role in driving revenue growth across key retail partners, managing relationships with large accounts, and working closely with the sales team to meet financial targets. If you're looking to make an impact in the beauty industry and thrive in a collaborative team environment, this is the perfect opportunity for you. Contract: Permanent Industry: Beauty Salary: 60,000 - 80,000 Role Impact: - Revenue Growth: You will be responsible for driving revenue growth by working closely with key retail partners and implementing strategic plans to achieve sales targets. - Relationship Management: As the brand ambassador to our client's largest retail partners, you will build strong relationships and provide exceptional support on a day-to-day basis. - Teamwork: Our client's team is small but highly impactful. Collaboration and support are crucial to the success of the business, and your contribution will be valued. Responsibilities: Establish and maintain strong relationships with key accounts and distributors across Europe, Middle East, and Africa. Develop annual business plans with accounts, identifying opportunities for revenue growth and executing strategic plans to achieve targets. Understand the needs and requirements of key accounts to provide excellent daily support and manage account KPIs. Collaborate with internal teams to develop accurate sales forecasts and manage inventory levels. Resolve any logistical issues that may arise and ensure timely delivery of purchase orders. Work closely with the Education Team to plan retailer and retail staff trainings and events based on account needs. Prepare regular reports on sales performance, market trends, and competitor insights. Conduct regular meetings and business reviews with accounts to discuss sales performance and new product launches. Requirements: ESSENTIAL 2+ years of experience in Retail Account Management or Business Development, preferably in the beauty industry. Strong knowledge and experience in retail channels, including bricks and mortar, digital marketing strategies, e-commerce platforms, and online sales funnels. Proven track record of meeting or exceeding sales targets. Excellent interpersonal and communication skills, with the ability to work in cross-cultural settings. Experience managing international accounts and conducting business with clients from diverse cultural backgrounds. Analytical mindset with the ability to interpret data and market trends. Proactive and results-oriented approach, able to work independently and collaboratively. Willingness to travel domestic and internationally as required. Don't miss this opportunity to work with one of the most recognised beauty brands in the industry. Apply now to join their dynamic team in London! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 24, 2025
Full time
Senior National Account Manager - Beauty Advertised by OA West End Our client, an incredibly successful independent beauty brand, is seeking a talented Account Manager to join their HQ team in London. As one of the fastest-growing brands in the industry, our client has built a strong worldwide reputation and is becoming a household name. In this role, you will play a vital role in driving revenue growth across key retail partners, managing relationships with large accounts, and working closely with the sales team to meet financial targets. If you're looking to make an impact in the beauty industry and thrive in a collaborative team environment, this is the perfect opportunity for you. Contract: Permanent Industry: Beauty Salary: 60,000 - 80,000 Role Impact: - Revenue Growth: You will be responsible for driving revenue growth by working closely with key retail partners and implementing strategic plans to achieve sales targets. - Relationship Management: As the brand ambassador to our client's largest retail partners, you will build strong relationships and provide exceptional support on a day-to-day basis. - Teamwork: Our client's team is small but highly impactful. Collaboration and support are crucial to the success of the business, and your contribution will be valued. Responsibilities: Establish and maintain strong relationships with key accounts and distributors across Europe, Middle East, and Africa. Develop annual business plans with accounts, identifying opportunities for revenue growth and executing strategic plans to achieve targets. Understand the needs and requirements of key accounts to provide excellent daily support and manage account KPIs. Collaborate with internal teams to develop accurate sales forecasts and manage inventory levels. Resolve any logistical issues that may arise and ensure timely delivery of purchase orders. Work closely with the Education Team to plan retailer and retail staff trainings and events based on account needs. Prepare regular reports on sales performance, market trends, and competitor insights. Conduct regular meetings and business reviews with accounts to discuss sales performance and new product launches. Requirements: ESSENTIAL 2+ years of experience in Retail Account Management or Business Development, preferably in the beauty industry. Strong knowledge and experience in retail channels, including bricks and mortar, digital marketing strategies, e-commerce platforms, and online sales funnels. Proven track record of meeting or exceeding sales targets. Excellent interpersonal and communication skills, with the ability to work in cross-cultural settings. Experience managing international accounts and conducting business with clients from diverse cultural backgrounds. Analytical mindset with the ability to interpret data and market trends. Proactive and results-oriented approach, able to work independently and collaboratively. Willingness to travel domestic and internationally as required. Don't miss this opportunity to work with one of the most recognised beauty brands in the industry. Apply now to join their dynamic team in London! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
At Verto , we're passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and challenges accessing liquidity when trading with African businesses. We're on a mission to change this by creating equal access to payment and liquidity solutions that are already a given in developed markets. We're not alone in recognising the opportunity and need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. Our accolades include being voted 'Fintech Start-Up of the Year' at the Fintech Awards London 2022 . Each year, we process billions of dollars of payments, helping businesses save money, automate processes, and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated on industry trends and regulatory changes in African markets to keep our card products competitive and compliant. You'll be responsible for: Identifying and securing new partners: Identify and sign commercial agreements with the right local partners (processors, acquires, distributors) to enable the product launch. Launching New Card Products: Successfully launch a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into an expense management solution to be used by our strategic enterprise customers. Driving geographical expansion: Prepare the Go-to-market strategy for expansion into 2 new African markets in the first 12 months. Assuring security and scalability: Define, design and build processes and systems that will allow the product to scale to a multi-million dollar offering while minimising fraud and chargeback losses. Enhancing Customer Experience: Maintain a 95% or higher customer satisfaction rate by identifying and resolving friction points in the customer journey. Cross-functional collaboration: Ensure alignment across Engineering, Compliance, Design, and Marketing to deliver the product roadmap on time and within scope. Market and Compliance Insight: Ensure products comply with financial regulations across African markets and stay ahead of competitor offerings. Performance Tracking: Monitor key product metrics and make data-driven decisions to continuously improve the product. Skills and Qualifications: Experience: 6+ years of experience as a Product Manager, with a proven track record of launching card products in African markets. Domain Knowledge: Deep understanding of payment products, including virtual and physical cards. Technical Proficiency: Familiarity with payment systems, APIs, and card-issuing platforms + mobile-first solutions, and chargebacks and fraud management strategies Market Insight: Strong understanding of the African financial ecosystem, including customer behavior, market dynamics, and regulatory requirements. Soft Skills: Excellent leadership, communication, and stakeholder management skills. Education: Bachelor's degree in Business, Computer Science, or a related field. An MBA is a plus.
Jan 24, 2025
Full time
At Verto , we're passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and challenges accessing liquidity when trading with African businesses. We're on a mission to change this by creating equal access to payment and liquidity solutions that are already a given in developed markets. We're not alone in recognising the opportunity and need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. Our accolades include being voted 'Fintech Start-Up of the Year' at the Fintech Awards London 2022 . Each year, we process billions of dollars of payments, helping businesses save money, automate processes, and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated on industry trends and regulatory changes in African markets to keep our card products competitive and compliant. You'll be responsible for: Identifying and securing new partners: Identify and sign commercial agreements with the right local partners (processors, acquires, distributors) to enable the product launch. Launching New Card Products: Successfully launch a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into an expense management solution to be used by our strategic enterprise customers. Driving geographical expansion: Prepare the Go-to-market strategy for expansion into 2 new African markets in the first 12 months. Assuring security and scalability: Define, design and build processes and systems that will allow the product to scale to a multi-million dollar offering while minimising fraud and chargeback losses. Enhancing Customer Experience: Maintain a 95% or higher customer satisfaction rate by identifying and resolving friction points in the customer journey. Cross-functional collaboration: Ensure alignment across Engineering, Compliance, Design, and Marketing to deliver the product roadmap on time and within scope. Market and Compliance Insight: Ensure products comply with financial regulations across African markets and stay ahead of competitor offerings. Performance Tracking: Monitor key product metrics and make data-driven decisions to continuously improve the product. Skills and Qualifications: Experience: 6+ years of experience as a Product Manager, with a proven track record of launching card products in African markets. Domain Knowledge: Deep understanding of payment products, including virtual and physical cards. Technical Proficiency: Familiarity with payment systems, APIs, and card-issuing platforms + mobile-first solutions, and chargebacks and fraud management strategies Market Insight: Strong understanding of the African financial ecosystem, including customer behavior, market dynamics, and regulatory requirements. Soft Skills: Excellent leadership, communication, and stakeholder management skills. Education: Bachelor's degree in Business, Computer Science, or a related field. An MBA is a plus.
At Verto , we're passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and challenges accessing liquidity when trading with African businesses. We're on a mission to change this by creating equal access to payment and liquidity solutions that are already a given in developed markets. We're not alone in recognising the opportunity and need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. Our accolades include being voted 'Fintech Start-Up of the Year' at the Fintech Awards London 2022 . Each year, we process billions of dollars of payments, helping businesses save money, automate processes, and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated on industry trends and regulatory changes in African markets to keep our card products competitive and compliant. You'll be responsible for: Identifying and securing new partners: Identify and sign commercial agreements with the right local partners (processors, acquires, distributors) to enable the product launch. Launching New Card Products: Successfully launch a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into an expense management solution to be used by our strategic enterprise customers. Driving geographical expansion: Prepare the Go-to-market strategy for expansion into 2 new African markets in the first 12 months. Assuring security and scalability: Define, design and build processes and systems that will allow the product to scale to a multi-million dollar offering while minimising fraud and chargeback losses. Enhancing Customer Experience: Maintain a 95% or higher customer satisfaction rate by identifying and resolving friction points in the customer journey. Cross-functional collaboration: Ensure alignment across Engineering, Compliance, Design, and Marketing to deliver the product roadmap on time and within scope. Market and Compliance Insight: Ensure products comply with financial regulations across African markets and stay ahead of competitor offerings. Performance Tracking: Monitor key product metrics and make data-driven decisions to continuously improve the product. Skills and Qualifications: Experience: 6+ years of experience as a Product Manager, with a proven track record of launching card products in African markets. Domain Knowledge: Deep understanding of payment products, including virtual and physical cards. Technical Proficiency: Familiarity with payment systems, APIs, and card-issuing platforms + mobile-first solutions, and chargebacks and fraud management strategies Market Insight: Strong understanding of the African financial ecosystem, including customer behavior, market dynamics, and regulatory requirements. Soft Skills: Excellent leadership, communication, and stakeholder management skills. Education: Bachelor's degree in Business, Computer Science, or a related field. An MBA is a plus.
Jan 24, 2025
Full time
At Verto , we're passionate about helping businesses in Emerging Markets reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets. We believe that where you do business shouldn't determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and challenges accessing liquidity when trading with African businesses. We're on a mission to change this by creating equal access to payment and liquidity solutions that are already a given in developed markets. We're not alone in recognising the opportunity and need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. Our accolades include being voted 'Fintech Start-Up of the Year' at the Fintech Awards London 2022 . Each year, we process billions of dollars of payments, helping businesses save money, automate processes, and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated on industry trends and regulatory changes in African markets to keep our card products competitive and compliant. You'll be responsible for: Identifying and securing new partners: Identify and sign commercial agreements with the right local partners (processors, acquires, distributors) to enable the product launch. Launching New Card Products: Successfully launch a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into an expense management solution to be used by our strategic enterprise customers. Driving geographical expansion: Prepare the Go-to-market strategy for expansion into 2 new African markets in the first 12 months. Assuring security and scalability: Define, design and build processes and systems that will allow the product to scale to a multi-million dollar offering while minimising fraud and chargeback losses. Enhancing Customer Experience: Maintain a 95% or higher customer satisfaction rate by identifying and resolving friction points in the customer journey. Cross-functional collaboration: Ensure alignment across Engineering, Compliance, Design, and Marketing to deliver the product roadmap on time and within scope. Market and Compliance Insight: Ensure products comply with financial regulations across African markets and stay ahead of competitor offerings. Performance Tracking: Monitor key product metrics and make data-driven decisions to continuously improve the product. Skills and Qualifications: Experience: 6+ years of experience as a Product Manager, with a proven track record of launching card products in African markets. Domain Knowledge: Deep understanding of payment products, including virtual and physical cards. Technical Proficiency: Familiarity with payment systems, APIs, and card-issuing platforms + mobile-first solutions, and chargebacks and fraud management strategies Market Insight: Strong understanding of the African financial ecosystem, including customer behavior, market dynamics, and regulatory requirements. Soft Skills: Excellent leadership, communication, and stakeholder management skills. Education: Bachelor's degree in Business, Computer Science, or a related field. An MBA is a plus.
Mumsnet is looking for an Agency Partner with a minimum of 3 years experience selling 360 content partnerships and data-driven solutions. The successful candidate will have an established 'black book' of contacts across core media agency networks, including Group M. This role will be responsible for driving and growing sales revenue and building/strengthening existing and new agency relationships to bring repeat, sustainable business to Mumsnet. The candidate will engineer new opportunities and drive pipeline growth through intelligent pitching of ideas that clients find compelling. The ability to work collaboratively and in partnership with internal and external stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects is essential. This is a hybrid role (2 days London office/3 days WFH) focusing on the key Media networks in London. Reporting into the Head of Agency, this position is envisaged to be full-time, but we are happy to consider more flexible options for the right candidate. What you'll be doing: Deliver effective outbound strategies that yield commercial results on an ongoing basis by reviewing Mumsnet user data, trends, and connecting these to brand partners' confirmed or potential objectives. Manage an up-to-date and accurate sales pipeline. Work with the planning team and manage the opportunity from initial client introduction right through to renewal. Maintain strong industry awareness and use this to provide greater insight and fresh perspectives for partners and proposals. Meet quarterly individual sales contribution targets and KPIs. Adhere to internal sales and customer service processes. Bring consistent revenue through solving clients' problems using the Mumsnet commercial products. Sell in the Mumsnet proposition across multiple sectors, establishing relationships with senior decision-makers across Partnerships teams and Business Directors. Successfully collaborate with internal stakeholders (Product, CRM, Marketing, and Commercial team) to ensure the best outcome for your brand partners and key accounts. What we're looking for: Established Media Sales Experience within an Agency Partner role (minimum 3 years experience). Black book of media planning, buying, and communications strategy decision-makers at key media agencies (London). Driven: The successful candidate will be resourceful, highly independent, with a proven track record of meeting and exceeding both personal and team targets. Collaborative: Must have the ability to work collaboratively and in partnership with internal stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects. Excellent Communicator: Ability to communicate effectively at all levels. Highly Organised: Work effectively and efficiently. Team player: As this is a hybrid role, it's important the right candidate works as part of the sales team to help achieve collective goals. Self-Starter: We need team members who are self-starters and resourceful, and won't be shy getting involved in everything Mumsnet from day 1! How we'll support you: Weekly 1-1 with line manager to review progress, agree roles, and provide support. Formal 6-month appraisal system. Bespoke learning platforms tailored to your development needs, including MoreHappi 1-1 coaching, LinkedIn Learning, or Udemy courses. Initial cross-training across the Community team. Initial briefing sessions with relevant business partners. Ongoing on-the-job training from your line manager. Continued knowledge sharing and support from the wider sales team throughout the role. This role reports into the Head of Agency and is envisaged as full-time, but we are happy to consider a flexible option of 4 days per week for the right candidate. If all of this sounds good to you, please apply with your CV and a covering letter that demonstrates some of the qualities we're looking for. Why work for us? We focus on steady, sustainable growth, putting purpose (to make parents' lives easier) before profit. We expect great performance, agility, and collaboration in every role; cross-team working with talented, clever people is the best part of life at Mumsnet. Most importantly, we're looking for candidates with a growth mindset - we know everyone makes mistakes; the important thing is to learn from them and to share your learnings. We embrace flexible and home working, caring much more about outputs than hours on the clock. We don't only want to hire the best people; we want to retain them. If you need some flexibility, let us know, and we'll do our best. Other benefits: 25 Days Holiday Buy More Holiday Scheme After 12 months employment, you will be eligible to join our EMI share options scheme Cycle2Work Scheme Employee Assistance Programme Mumsnet Workplace Pension Scheme Workplace Nursery Scheme Electric Vehicle Scheme LinkedIn Learning Subscription with weekly "Drop Everything And Learn" time Leisure and Retail perks discounts through the Perkbox platform BUPA Private Medical cover Wellness benefits including daily workouts and meditations via Perkbox Monthly team social events Annual team bonus opportunities Want to know more? Check out our guide to what it's like to work at Mumsnet. Read about our mission, our vision, our values, and the behaviours we expect of the people who work at Mumsnet.
Jan 23, 2025
Full time
Mumsnet is looking for an Agency Partner with a minimum of 3 years experience selling 360 content partnerships and data-driven solutions. The successful candidate will have an established 'black book' of contacts across core media agency networks, including Group M. This role will be responsible for driving and growing sales revenue and building/strengthening existing and new agency relationships to bring repeat, sustainable business to Mumsnet. The candidate will engineer new opportunities and drive pipeline growth through intelligent pitching of ideas that clients find compelling. The ability to work collaboratively and in partnership with internal and external stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects is essential. This is a hybrid role (2 days London office/3 days WFH) focusing on the key Media networks in London. Reporting into the Head of Agency, this position is envisaged to be full-time, but we are happy to consider more flexible options for the right candidate. What you'll be doing: Deliver effective outbound strategies that yield commercial results on an ongoing basis by reviewing Mumsnet user data, trends, and connecting these to brand partners' confirmed or potential objectives. Manage an up-to-date and accurate sales pipeline. Work with the planning team and manage the opportunity from initial client introduction right through to renewal. Maintain strong industry awareness and use this to provide greater insight and fresh perspectives for partners and proposals. Meet quarterly individual sales contribution targets and KPIs. Adhere to internal sales and customer service processes. Bring consistent revenue through solving clients' problems using the Mumsnet commercial products. Sell in the Mumsnet proposition across multiple sectors, establishing relationships with senior decision-makers across Partnerships teams and Business Directors. Successfully collaborate with internal stakeholders (Product, CRM, Marketing, and Commercial team) to ensure the best outcome for your brand partners and key accounts. What we're looking for: Established Media Sales Experience within an Agency Partner role (minimum 3 years experience). Black book of media planning, buying, and communications strategy decision-makers at key media agencies (London). Driven: The successful candidate will be resourceful, highly independent, with a proven track record of meeting and exceeding both personal and team targets. Collaborative: Must have the ability to work collaboratively and in partnership with internal stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects. Excellent Communicator: Ability to communicate effectively at all levels. Highly Organised: Work effectively and efficiently. Team player: As this is a hybrid role, it's important the right candidate works as part of the sales team to help achieve collective goals. Self-Starter: We need team members who are self-starters and resourceful, and won't be shy getting involved in everything Mumsnet from day 1! How we'll support you: Weekly 1-1 with line manager to review progress, agree roles, and provide support. Formal 6-month appraisal system. Bespoke learning platforms tailored to your development needs, including MoreHappi 1-1 coaching, LinkedIn Learning, or Udemy courses. Initial cross-training across the Community team. Initial briefing sessions with relevant business partners. Ongoing on-the-job training from your line manager. Continued knowledge sharing and support from the wider sales team throughout the role. This role reports into the Head of Agency and is envisaged as full-time, but we are happy to consider a flexible option of 4 days per week for the right candidate. If all of this sounds good to you, please apply with your CV and a covering letter that demonstrates some of the qualities we're looking for. Why work for us? We focus on steady, sustainable growth, putting purpose (to make parents' lives easier) before profit. We expect great performance, agility, and collaboration in every role; cross-team working with talented, clever people is the best part of life at Mumsnet. Most importantly, we're looking for candidates with a growth mindset - we know everyone makes mistakes; the important thing is to learn from them and to share your learnings. We embrace flexible and home working, caring much more about outputs than hours on the clock. We don't only want to hire the best people; we want to retain them. If you need some flexibility, let us know, and we'll do our best. Other benefits: 25 Days Holiday Buy More Holiday Scheme After 12 months employment, you will be eligible to join our EMI share options scheme Cycle2Work Scheme Employee Assistance Programme Mumsnet Workplace Pension Scheme Workplace Nursery Scheme Electric Vehicle Scheme LinkedIn Learning Subscription with weekly "Drop Everything And Learn" time Leisure and Retail perks discounts through the Perkbox platform BUPA Private Medical cover Wellness benefits including daily workouts and meditations via Perkbox Monthly team social events Annual team bonus opportunities Want to know more? Check out our guide to what it's like to work at Mumsnet. Read about our mission, our vision, our values, and the behaviours we expect of the people who work at Mumsnet.
Senior Product Marketing Manager - Information Services Location: Holborn, London, UK . About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world's principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women's network. Our core values are Excellence, Integrity, Partnership and Inclusivity. What will you be doing? In recent years Argus has expanded coverage beyond daily price reporting into analytics and forecasting, which is now a key area for achieving commercial targets in the years ahead. Argus Consulting Services and Argus Data Science functions provide forward looking analytical capabilities that complement the traditional price reporting Argus business. These portfolios have unique technical capabilities , different target personas and value drivers. This strategic marketing role is central to achieving the high commercial growth expectations by driving a consistent message and standardised approach to the way we promote each portfolio across all marketing activities. In this newly created role you will be responsible for translating business objectives into marketing strategies and working with marketing colleagues to implement actionable go-to-market plans to ensure that customer satisfaction, brand perception, customer acquisition and retention goals are achieved. You should be an innovat or and challenge our way of thinking, to inspire both marketing colleagues and the wider business to succeed. You will be the marketing subject matter expert for Argus Consulting Services and Argus Data Science , as well as taking ownership for other corporate non-sector projects and initiatives when required. Reporting directly to the VP Product Marketing, i deal candidates will be proactive, critical thinkers who radiate a can-do attitude, capable of working through a matrixed organization to deliver marketing programs that build brand position and produce high quality sales leads. A s tron g ability to communicat e and collaborate is essential for success in the role . Key R esponsibilities Build and embed strong and consistent use of high level value propositions for each portfolio Drive a consistency approach to the marketing activities delivered via colleagues in Product and Regional Marketing through key delivery channels, such as the website, collateral and campaigns. Create innovative collateral that successfully demonstrate Argus' capabilities within each portfolio. Build templates that can be utilised by Product and Regional Marketing in order to bring greater efficiency and consistency when promoting each portfolio. Build a cross-sector, high-level marketing road maps that capture new product developments, and then collaborate with relevant marketing colleagues to ensure consistent implementation. Be the champion for your portfolios, collaborating with product and regional marketing to drive consistency, repeatability and better integration of each portfolio within the Product and Regional Marketing strategies. Educating marketing colleagues on best practices for marketing across each portfolio. Analyse marketing data reports for each of your portfolios to improve sales lead conversion rates to revenue capture. Identify new cross sector opportunities, such as industry associations and 3 rd party events Become fluent in the technical vocabulary for each portfolio and the delivery platforms associated with each. Own senior stakeholder relationships across each function, disseminating key messages and nurturing joined up thinking. Develop an understanding of the competitive landscape and engage with internal stakeholders to best position the value of Argus' offering . Demonstrate nimble work habits whereby you seize upon fast-breaking market trends or movements to enable timely and topical marketing activities . Take ownership of ad-hoc corporate projects and initiatives that require marketing support. Skills and Experience Have strong B2B product marketing experience, preferably in commodity markets, or alternatively with related information/data service providers; international marketing experience is an advantage. Have a strong command of the English language and an appreciation for the written word; excellent English written, and communication skills are a must. Are naturally curious and are interested to learn about commodity markets and price reporting agencies, with a base-level knowledge of the markets that Argus serves. Have a proven record of developing innovative, high performing content marketing assets that effectively capture audience interest Have a strong commercial background, understanding of demand generation principles and developing go-to-market strategies Experienced in working with marketing automation and CRM software, and know how to leverage these tools to accomplish marketing goals and deliver insights. You are self-directed to continuously adapt to achieve strategic goals. Have high attention to detail and produce quality work in a timely manner. Are willing to work with people at all levels of the organization-from the CEO to the interns. Thrive on building substantive internal and external relationships, working as part of a team and continuously learning. Are excited to solve problems from start to finish: identify causes, recommend solution, and implement. Believe in Passion, Integrity, Excellence and Results. Success Metrics Marketing-contributed Revenue Content quality - engagement Efficiency - can produce a high quantity of assets and manage multiple initiatives Internal customer satisfaction Sales' utilisation of Product Marketing materials to support buyer conversations/interactions Database growth/health Pipeline acceleration impact (e.g. sales/prospect adoption, engagement, conversion, velocity) Key Requirements Minimum 7 years related B2B marketing experience, ideally in product marketing, in commodity markets Able to navigate a complex environment involving stakeholders in various business functions and regions Able to balance the desires of the stakeholders with the needs of the Argus business and marketing objectives Commercially driven and ambitious to prove the ROI of marketing campaigns Complex project management experience A bachelor's degree in a related field (preferably in marketing) Metric driven and can draw insight from complex marketing data to feed into marketing strategies Pragmatic and good at building strong relationships across multiple teams, including with sales, business leaders , marketing and with content experts Ability to effectively communicate marketing strateg ies and tactical plans to leaders and stakeholders Able to navigate a complex matrix environment involving stakeholders in various business functions Strong written communication and analytical skills Others: energetic/positive, good communicator, detail and result oriented, planning and management skills, readily adaptable to changing market and organizational requirements, customer focussed, and goal/results oriented What's in it for you Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary and company bonus scheme Group pension scheme Group healthcare and life assurance scheme Flexible working environment 25 days holiday with annual increase up to 30 days Subsidised gym membership Season ticket travel loans Cycle to work scheme Extensive internal and external training For more details about the company and to apply please make sure you upload your CV via our website: By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Jan 23, 2025
Full time
Senior Product Marketing Manager - Information Services Location: Holborn, London, UK . About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world's principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women's network. Our core values are Excellence, Integrity, Partnership and Inclusivity. What will you be doing? In recent years Argus has expanded coverage beyond daily price reporting into analytics and forecasting, which is now a key area for achieving commercial targets in the years ahead. Argus Consulting Services and Argus Data Science functions provide forward looking analytical capabilities that complement the traditional price reporting Argus business. These portfolios have unique technical capabilities , different target personas and value drivers. This strategic marketing role is central to achieving the high commercial growth expectations by driving a consistent message and standardised approach to the way we promote each portfolio across all marketing activities. In this newly created role you will be responsible for translating business objectives into marketing strategies and working with marketing colleagues to implement actionable go-to-market plans to ensure that customer satisfaction, brand perception, customer acquisition and retention goals are achieved. You should be an innovat or and challenge our way of thinking, to inspire both marketing colleagues and the wider business to succeed. You will be the marketing subject matter expert for Argus Consulting Services and Argus Data Science , as well as taking ownership for other corporate non-sector projects and initiatives when required. Reporting directly to the VP Product Marketing, i deal candidates will be proactive, critical thinkers who radiate a can-do attitude, capable of working through a matrixed organization to deliver marketing programs that build brand position and produce high quality sales leads. A s tron g ability to communicat e and collaborate is essential for success in the role . Key R esponsibilities Build and embed strong and consistent use of high level value propositions for each portfolio Drive a consistency approach to the marketing activities delivered via colleagues in Product and Regional Marketing through key delivery channels, such as the website, collateral and campaigns. Create innovative collateral that successfully demonstrate Argus' capabilities within each portfolio. Build templates that can be utilised by Product and Regional Marketing in order to bring greater efficiency and consistency when promoting each portfolio. Build a cross-sector, high-level marketing road maps that capture new product developments, and then collaborate with relevant marketing colleagues to ensure consistent implementation. Be the champion for your portfolios, collaborating with product and regional marketing to drive consistency, repeatability and better integration of each portfolio within the Product and Regional Marketing strategies. Educating marketing colleagues on best practices for marketing across each portfolio. Analyse marketing data reports for each of your portfolios to improve sales lead conversion rates to revenue capture. Identify new cross sector opportunities, such as industry associations and 3 rd party events Become fluent in the technical vocabulary for each portfolio and the delivery platforms associated with each. Own senior stakeholder relationships across each function, disseminating key messages and nurturing joined up thinking. Develop an understanding of the competitive landscape and engage with internal stakeholders to best position the value of Argus' offering . Demonstrate nimble work habits whereby you seize upon fast-breaking market trends or movements to enable timely and topical marketing activities . Take ownership of ad-hoc corporate projects and initiatives that require marketing support. Skills and Experience Have strong B2B product marketing experience, preferably in commodity markets, or alternatively with related information/data service providers; international marketing experience is an advantage. Have a strong command of the English language and an appreciation for the written word; excellent English written, and communication skills are a must. Are naturally curious and are interested to learn about commodity markets and price reporting agencies, with a base-level knowledge of the markets that Argus serves. Have a proven record of developing innovative, high performing content marketing assets that effectively capture audience interest Have a strong commercial background, understanding of demand generation principles and developing go-to-market strategies Experienced in working with marketing automation and CRM software, and know how to leverage these tools to accomplish marketing goals and deliver insights. You are self-directed to continuously adapt to achieve strategic goals. Have high attention to detail and produce quality work in a timely manner. Are willing to work with people at all levels of the organization-from the CEO to the interns. Thrive on building substantive internal and external relationships, working as part of a team and continuously learning. Are excited to solve problems from start to finish: identify causes, recommend solution, and implement. Believe in Passion, Integrity, Excellence and Results. Success Metrics Marketing-contributed Revenue Content quality - engagement Efficiency - can produce a high quantity of assets and manage multiple initiatives Internal customer satisfaction Sales' utilisation of Product Marketing materials to support buyer conversations/interactions Database growth/health Pipeline acceleration impact (e.g. sales/prospect adoption, engagement, conversion, velocity) Key Requirements Minimum 7 years related B2B marketing experience, ideally in product marketing, in commodity markets Able to navigate a complex environment involving stakeholders in various business functions and regions Able to balance the desires of the stakeholders with the needs of the Argus business and marketing objectives Commercially driven and ambitious to prove the ROI of marketing campaigns Complex project management experience A bachelor's degree in a related field (preferably in marketing) Metric driven and can draw insight from complex marketing data to feed into marketing strategies Pragmatic and good at building strong relationships across multiple teams, including with sales, business leaders , marketing and with content experts Ability to effectively communicate marketing strateg ies and tactical plans to leaders and stakeholders Able to navigate a complex matrix environment involving stakeholders in various business functions Strong written communication and analytical skills Others: energetic/positive, good communicator, detail and result oriented, planning and management skills, readily adaptable to changing market and organizational requirements, customer focussed, and goal/results oriented What's in it for you Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary and company bonus scheme Group pension scheme Group healthcare and life assurance scheme Flexible working environment 25 days holiday with annual increase up to 30 days Subsidised gym membership Season ticket travel loans Cycle to work scheme Extensive internal and external training For more details about the company and to apply please make sure you upload your CV via our website: By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
We're Houst: A professional property management service. Our mission is to make hosting hassle-free, using technology to disrupt the short-term accommodation sector. We've grown fast. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to maximise their income with minimal stress. The business has now expanded worldwide - we're operating in over 20 cities globally, from Auckland to Lisbon, and there's a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do. About the Role: We're looking for a Senior Operations Manager to lead our Channels team and drive strategic projects across the business. This role is crucial for expanding Houst's presence across booking platforms, conducting strategic pricing experiments, and implementing innovative revenue optimisation strategies. You'll manage a team responsible for day-to-day channel operations, tackle complex integration challenges, and collaborate with diverse functions to deliver growth. What you'll do: Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality. Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability. Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions. Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs. Lead the Team: Manage and mentor a high-performing team. Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction. Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations. Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies. Minimum Requirements: 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment. Experienced with pricing strategy and revenue optimisation. A track record of managing complex projects and collaborating across teams. Proven experience managing an operations team. Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL. A passion for driving growth, improving processes, and delivering results. Benefits: Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work. Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender. Pension - We provide a pension scheme for all permanent employees, in line with government requirements. MacBook - For business use. 33 days paid holiday (including public holidays) - plus an extra day off on your birthday (because who wants to work on their birthday). Salary Banding: £50,000 - £60,000 (DOE) At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.
Jan 23, 2025
Full time
We're Houst: A professional property management service. Our mission is to make hosting hassle-free, using technology to disrupt the short-term accommodation sector. We've grown fast. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to maximise their income with minimal stress. The business has now expanded worldwide - we're operating in over 20 cities globally, from Auckland to Lisbon, and there's a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do. About the Role: We're looking for a Senior Operations Manager to lead our Channels team and drive strategic projects across the business. This role is crucial for expanding Houst's presence across booking platforms, conducting strategic pricing experiments, and implementing innovative revenue optimisation strategies. You'll manage a team responsible for day-to-day channel operations, tackle complex integration challenges, and collaborate with diverse functions to deliver growth. What you'll do: Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality. Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability. Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions. Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs. Lead the Team: Manage and mentor a high-performing team. Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction. Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations. Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies. Minimum Requirements: 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment. Experienced with pricing strategy and revenue optimisation. A track record of managing complex projects and collaborating across teams. Proven experience managing an operations team. Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL. A passion for driving growth, improving processes, and delivering results. Benefits: Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work. Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender. Pension - We provide a pension scheme for all permanent employees, in line with government requirements. MacBook - For business use. 33 days paid holiday (including public holidays) - plus an extra day off on your birthday (because who wants to work on their birthday). Salary Banding: £50,000 - £60,000 (DOE) At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.
Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!). Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014. Be part of an exciting and growing international adventure that will change the way the world consumes tech. ABOUT THE ROLE: We are looking for a strategic and highly skilled Marketing Analytics Lead to drive data-driven decision-making in our marketing initiatives. You will leverage your expertise in Marketing, Data analytics, martech & media tracking to unlock actionable insights and scale marketing strategies. This role is ideal for an analytical leader passionate about marketing data, cross-functional collaboration, and innovation. A proven record in impact measurement-such as evaluating multi-channel campaign effectiveness-is essential. If you thrive on crafting scalable data strategies and influencing decisions through analytics, keep reading-you're in the right place. YOUR MISSION (IF YOU ACCEPT IT): Marketing Analytics: Serve as the primary analytics partner for marketing managers, collaborating on our incrementality platform, measurement frameworks and data-driven strategies. Translate complex datasets into actionable insights, clearly presenting recommendations to senior leadership. Martech & Data Collection: Challenge our MarTech setup to collect, process and leverage marketing insights. Lead media tracking efforts to measure campaign effectiveness and ensure optimal ROI across channels. Ensure data quality, accuracy, and scalability while maintaining robust workflows. Analytics Engineering: Lead analytics engineers to build and optimize scalable data pipelines in BigQuery and support marketing analytics needs. Stakeholder Management: Partner with marketing, tech, product, and cross-functional teams to align data opportunities with business objectives. Maintain effective communication with stakeholders to ensure the delivery of data-driven solutions. Leadership: Cultivate the data culture and data-driven decision-making across the organisation. Lead and mentor a team of analysts, data scientists & analytics engineers to foster a high-performance culture. YOU ARE IN THE RIGHT PLACE IF: Minimum 7 years of experience in marketing analytics with proven experience in building & scaling incrementality platforms, brand measurement and media efficiency frameworks. Comprehensive knowledge of marketing strategies, including performance channels interactions, brand media, and online/offline activations. Strong understanding of web tracking and tagging strategy and implementation (GA, GTM, attribution). Proficiency with MarTech systems and their role in marketing analytics (CDP, CMP, Analytics tools, CRM platforms, MMP ). Strong ability to manage cross-functional teams and collaborate with diverse stakeholders. A proactive, results-driven approach to tackling analytics challenges in a fast-paced environment. Knowledge of data science applications for marketing, such as predictive modeling or clustering. Familiarity in BigQuery and advanced skills in data analytics. Excellent communication and project management skills, with the ability to simplify complex concepts. WHY SHOULD YOU JOIN US? A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts! A meaningful company: we became a mission-driven company in January 2022. Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges: you will have the freedom to innovate and adopt new ideas! Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career. Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1! Leadership Academy by Back Market: "be a coach not a dictator" is at the core of this program! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is a unique experience we take by heart. An attractive salary, equity and a host of benefits including: Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc. Remote friendly company: up to 2 days of remote work per week! One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. Be part of one of our Employee Resource Groups created around shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual). We're here to SABOTAGE: It's our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact. Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team. Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a "Société à Mission", or company with a social mission, by the French government. We know we can't tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.
Jan 23, 2025
Full time
Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!). Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014. Be part of an exciting and growing international adventure that will change the way the world consumes tech. ABOUT THE ROLE: We are looking for a strategic and highly skilled Marketing Analytics Lead to drive data-driven decision-making in our marketing initiatives. You will leverage your expertise in Marketing, Data analytics, martech & media tracking to unlock actionable insights and scale marketing strategies. This role is ideal for an analytical leader passionate about marketing data, cross-functional collaboration, and innovation. A proven record in impact measurement-such as evaluating multi-channel campaign effectiveness-is essential. If you thrive on crafting scalable data strategies and influencing decisions through analytics, keep reading-you're in the right place. YOUR MISSION (IF YOU ACCEPT IT): Marketing Analytics: Serve as the primary analytics partner for marketing managers, collaborating on our incrementality platform, measurement frameworks and data-driven strategies. Translate complex datasets into actionable insights, clearly presenting recommendations to senior leadership. Martech & Data Collection: Challenge our MarTech setup to collect, process and leverage marketing insights. Lead media tracking efforts to measure campaign effectiveness and ensure optimal ROI across channels. Ensure data quality, accuracy, and scalability while maintaining robust workflows. Analytics Engineering: Lead analytics engineers to build and optimize scalable data pipelines in BigQuery and support marketing analytics needs. Stakeholder Management: Partner with marketing, tech, product, and cross-functional teams to align data opportunities with business objectives. Maintain effective communication with stakeholders to ensure the delivery of data-driven solutions. Leadership: Cultivate the data culture and data-driven decision-making across the organisation. Lead and mentor a team of analysts, data scientists & analytics engineers to foster a high-performance culture. YOU ARE IN THE RIGHT PLACE IF: Minimum 7 years of experience in marketing analytics with proven experience in building & scaling incrementality platforms, brand measurement and media efficiency frameworks. Comprehensive knowledge of marketing strategies, including performance channels interactions, brand media, and online/offline activations. Strong understanding of web tracking and tagging strategy and implementation (GA, GTM, attribution). Proficiency with MarTech systems and their role in marketing analytics (CDP, CMP, Analytics tools, CRM platforms, MMP ). Strong ability to manage cross-functional teams and collaborate with diverse stakeholders. A proactive, results-driven approach to tackling analytics challenges in a fast-paced environment. Knowledge of data science applications for marketing, such as predictive modeling or clustering. Familiarity in BigQuery and advanced skills in data analytics. Excellent communication and project management skills, with the ability to simplify complex concepts. WHY SHOULD YOU JOIN US? A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts! A meaningful company: we became a mission-driven company in January 2022. Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges: you will have the freedom to innovate and adopt new ideas! Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career. Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1! Leadership Academy by Back Market: "be a coach not a dictator" is at the core of this program! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is a unique experience we take by heart. An attractive salary, equity and a host of benefits including: Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc. Remote friendly company: up to 2 days of remote work per week! One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. Be part of one of our Employee Resource Groups created around shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual). We're here to SABOTAGE: It's our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact. Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team. Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a "Société à Mission", or company with a social mission, by the French government. We know we can't tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. About the Opportunity We're on the lookout for a skilled Senior Growth Analyst to join our team, where you'll be pivotal in driving business growth and maximising ROI. This is your chance to make a significant impact on our market-leading products, optimising growth initiatives and delivering actionable insights. Join us and be part of an exciting journey to reshape our industry! What you will do Provide analytical support to the growth marketing team across all facets of their work, including evaluation of customer acquisition cost, customer spending forecast, and finding an optimal mix of marketing channels. Maintain and improve our marketing tracking and attribution systems. Oversee and implement A/B tests and other experiments to drive forward optimization efforts. Automate attribution and CRM campaign reporting. Measure and optimise ROI of campaigns. Leverage and incorporate forecasting or predictive modelling techniques to drive recommendations / actionable insights. Develop data-driven strategies for acquisition, retention, and expansion. Build robust data models downstream of backend services and external data sources. Design, build and scale both internal and external data products, which drive informed decision making; examples include dashboards, reports, models, algorithms, integrations into other product lines. Communicate complex concepts and findings effectively to technical and non-technical audiences across different teams, including VPs, while ensuring clarity and understanding to drive critical business decisions. As a Senior you will be expected to: Independently lead projects from end-to-end. Prioritise and manage competing tasks and deadlines effectively, aligning with goals and adapting to changing priorities. Mentor and coach other data analysts on the team. Contribute to our overall approach and standards within the data discipline. Be proactive in spearheading initiatives to support stakeholders and business partners around the organisation. About You As a Senior you will be expected to be able to independently lead projects from end-to-end, as well as mentor and coach other data analysts on the team. You will be someone who can contribute to our overall approach and standards within the data discipline. You will be proactive in spearheading initiatives to support stakeholders and business partners around the organisation. What you will need Experience with mobile measurement platforms and web tracking tools (e.g. Braze, Appsflyer, Adjust, GA360/GA4, Mixpanel, Amplitude, Segment). Experience working in ROAS performance marketing framework with familiarity with AdTech and incrementality measurement approaches. Experience with web analytics, web tracking and app tracking. Advanced SQL, data modelling, and data visualisation tools are second nature to you. You have a deep understanding of the fundamentals of statistics and probability, including experience in conducting large-scale A/B tests. You have experience working with growth or product teams on acquisition, retention and campaign optimisations. You have the versatility and willingness to learn new technologies on the job and adapt quickly to changing priorities within a very dynamic environment. You are experienced in communicating with cross-functional stakeholders including product managers, engineers, VP & C-level executives. 3-5+ years experience as a growth analyst. Bonus points if You have experience working in fintech. You have experience working in start-ups or scale-ups. You have knowledge of cryptocurrency. You have worked with DBT, Google BigQuery, Looker and Python. Most importantly, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Jan 23, 2025
Full time
About MoonPay Hi, we're MoonPay. We're here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What we do We're the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products - just take a look on Trustpilot. We're also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands. But that's not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection. So whatever your background, we're sure there's something for you here. Come help us build the future of Web3 and digital ownership. About the Opportunity We're on the lookout for a skilled Senior Growth Analyst to join our team, where you'll be pivotal in driving business growth and maximising ROI. This is your chance to make a significant impact on our market-leading products, optimising growth initiatives and delivering actionable insights. Join us and be part of an exciting journey to reshape our industry! What you will do Provide analytical support to the growth marketing team across all facets of their work, including evaluation of customer acquisition cost, customer spending forecast, and finding an optimal mix of marketing channels. Maintain and improve our marketing tracking and attribution systems. Oversee and implement A/B tests and other experiments to drive forward optimization efforts. Automate attribution and CRM campaign reporting. Measure and optimise ROI of campaigns. Leverage and incorporate forecasting or predictive modelling techniques to drive recommendations / actionable insights. Develop data-driven strategies for acquisition, retention, and expansion. Build robust data models downstream of backend services and external data sources. Design, build and scale both internal and external data products, which drive informed decision making; examples include dashboards, reports, models, algorithms, integrations into other product lines. Communicate complex concepts and findings effectively to technical and non-technical audiences across different teams, including VPs, while ensuring clarity and understanding to drive critical business decisions. As a Senior you will be expected to: Independently lead projects from end-to-end. Prioritise and manage competing tasks and deadlines effectively, aligning with goals and adapting to changing priorities. Mentor and coach other data analysts on the team. Contribute to our overall approach and standards within the data discipline. Be proactive in spearheading initiatives to support stakeholders and business partners around the organisation. About You As a Senior you will be expected to be able to independently lead projects from end-to-end, as well as mentor and coach other data analysts on the team. You will be someone who can contribute to our overall approach and standards within the data discipline. You will be proactive in spearheading initiatives to support stakeholders and business partners around the organisation. What you will need Experience with mobile measurement platforms and web tracking tools (e.g. Braze, Appsflyer, Adjust, GA360/GA4, Mixpanel, Amplitude, Segment). Experience working in ROAS performance marketing framework with familiarity with AdTech and incrementality measurement approaches. Experience with web analytics, web tracking and app tracking. Advanced SQL, data modelling, and data visualisation tools are second nature to you. You have a deep understanding of the fundamentals of statistics and probability, including experience in conducting large-scale A/B tests. You have experience working with growth or product teams on acquisition, retention and campaign optimisations. You have the versatility and willingness to learn new technologies on the job and adapt quickly to changing priorities within a very dynamic environment. You are experienced in communicating with cross-functional stakeholders including product managers, engineers, VP & C-level executives. 3-5+ years experience as a growth analyst. Bonus points if You have experience working in fintech. You have experience working in start-ups or scale-ups. You have knowledge of cryptocurrency. You have worked with DBT, Google BigQuery, Looker and Python. Most importantly, you will embody the core principles that everyone here at the MoonPay lives by. Our "BLOCK Values" are at the heart of everything we do - and they are B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen MoonPay Perks Equity package Unlimited holidays Paid parental leave Annual training budget Home office setup allowance Monthly budget to spend on our products Working in a disruptive and fast-growing industry where the possibilities are endless Freedom, autonomy and responsibility Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance. Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other please be aware that this is not us.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select
Jan 23, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select
