Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. The purpose of this role is to support BDO's largest business line, Audit & Assurance, in shaping, driving and implementing business development and marketing activity. The successful candidate will work with the Audit Executive and Business Development Manager to plan and implement activity which will differentiate BDO from its competitors. You will maintain a focus on increasing return on investment and generating meaningful engagement with clients and targets. The role is London based but occasionally there may be a need to travel to other offices across the UK. In this role you'll: Develop knowledge of the audit market place, including BDO's service offerings and key propositions as well as the wider competitive landscape Work with the partners to develop and deliver the stream's go to market strategy to support sector and regional audit growth plans Work collaboratively with key sectors, regions and other service lines to ensure issues-based and solutions-led campaigns are followed up locally Be a champion and advocate for the deployment of digital marketing channels and its seamless integration into the management of campaigns Champion the use of the CRM system and actively manage data quality Ensure the activities undertaken within the stream are delivered in a manner which maximises efficiency, leverages content and maximises ROI Support the MSC peer group in the areas of knowledge share, innovation and leveraging national activity Take ownership of project management and execution for key events and thought leadership campaigns, effectively leveraging MSC resources and securing specialist support where needed Be responsible for website, internal updates and use of social media channels ensuring timely and relevant content distribution Maintain a high-quality set of sector credentials, bid and marketing materials to support business development and engagement Provide central support to key client and key targeting activity, report on progress and make recommendations to improve client service Ensure stakeholder groups are made aware of, and directed to use, the self-service tools available to support knowledge, business development and client service delivery Be an advisor to senior stakeholders by managing upwards and providing solutions Be solutions-oriented by proactively identifying challenges in marketing and business development activities and presenting actionable recommendations to drive improvements You'll be someone with: Sound marketing experience including integrated campaign management Strong understanding of business development activity and campaign follow up to increase return on investment Proven experience using of digital tools and social media channels Best practice use of CRM An understanding of the principles and objectives of client listening, key account management and bids & pursuits The ability to persuade, influence and challenge senior stakeholders Project management skills We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. The purpose of this role is to support BDO's largest business line, Audit & Assurance, in shaping, driving and implementing business development and marketing activity. The successful candidate will work with the Audit Executive and Business Development Manager to plan and implement activity which will differentiate BDO from its competitors. You will maintain a focus on increasing return on investment and generating meaningful engagement with clients and targets. The role is London based but occasionally there may be a need to travel to other offices across the UK. In this role you'll: Develop knowledge of the audit market place, including BDO's service offerings and key propositions as well as the wider competitive landscape Work with the partners to develop and deliver the stream's go to market strategy to support sector and regional audit growth plans Work collaboratively with key sectors, regions and other service lines to ensure issues-based and solutions-led campaigns are followed up locally Be a champion and advocate for the deployment of digital marketing channels and its seamless integration into the management of campaigns Champion the use of the CRM system and actively manage data quality Ensure the activities undertaken within the stream are delivered in a manner which maximises efficiency, leverages content and maximises ROI Support the MSC peer group in the areas of knowledge share, innovation and leveraging national activity Take ownership of project management and execution for key events and thought leadership campaigns, effectively leveraging MSC resources and securing specialist support where needed Be responsible for website, internal updates and use of social media channels ensuring timely and relevant content distribution Maintain a high-quality set of sector credentials, bid and marketing materials to support business development and engagement Provide central support to key client and key targeting activity, report on progress and make recommendations to improve client service Ensure stakeholder groups are made aware of, and directed to use, the self-service tools available to support knowledge, business development and client service delivery Be an advisor to senior stakeholders by managing upwards and providing solutions Be solutions-oriented by proactively identifying challenges in marketing and business development activities and presenting actionable recommendations to drive improvements You'll be someone with: Sound marketing experience including integrated campaign management Strong understanding of business development activity and campaign follow up to increase return on investment Proven experience using of digital tools and social media channels Best practice use of CRM An understanding of the principles and objectives of client listening, key account management and bids & pursuits The ability to persuade, influence and challenge senior stakeholders Project management skills We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. We are looking for an HR Partner to join our dedicated Business Partnering team. This is an exciting opportunity to contribute to a mission-driven charity while delivering a professional, high quality HR service to the Caring Services directorate in the Northwest of England. In this high-impact, senior operational role, you'll act as a trusted partner to the leadership team, providing strategic HR guidance and delivering initiatives that directly improve patient care and organisational efficiency. Working across our Liverpool Hospice and from home, you'll lead workforce planning, drive change, and shape the way we manage and support our people in the region. You will be responsible for: - Develop robust relationships with senior stakeholders to influence, challenge, and support service delivery, people strategies and employee engagement, establishing credibility as an HR partner. - Work alongside managers and their teams to develop workforce plans and identify issues, providing them with advice and guidance on complex HR issues as needed. - Act as a mediator between parties in situations of conflict, either informally or as part of the formal grievance procedure. - Advocate of change in support of charity and HR strategies and to champion best practice HR management, influencing key business decisions and ensuring effective management of staff through the fair, efficient and pragmatic application of policy. - Maintain an excellent employee relations climate by establishing and maintaining trustworthy relationships with managers, employees, and Trade Union representatives. - Use data and insight to support decisions, track trends, and drive continuous improvement. - Work collaboratively with the People and Organisational Development teams on identified projects and work streams. Key Criteria: - Extensive experience in a senior HR role, with a proven track record of advising managers on best practice HR approaches. - Successful history of resolving complex employee relations cases, handling change management and supporting large-scale employee consultation exercises. - Fully CIPD qualified or holding an equivalent HR certification. - Comprehensive knowledge of employment law, workforce planning, and employee engagement. - Exceptional interpersonal skills, demonstrating credibility and confidence in influencing and coaching senior stakeholders. - Experience working in a fast-paced environment, preferably within health or social care. - Demonstrated ability to apply business acumen and illustrate how HR can enhance organisational efficiency and patient experience. - Self-motivated with excellent time management skills and flexibility to travel within the North West. Please see the full job description here: Application & Interview Process - As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. - Close date for applications: 25 May 2025. We encourage early applications as we will be conducting screenings in advance of the deadline. Salary: c. £45,000 depending on experience Contract: 12-month FTC, full-time (35h per week) Based: Hybrid. Working from our Liverpool Hospice 2-3 times per week and the rest from home. Benefits you'll LOVE: - Flexible working. We're happy to discuss flexible working at the interview stage. - 25 days annual leave (exclusive of Bank Holidays) - Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) - Loan schemes for bikes; computers and season tickets - Continuous professional development opportunities. - Industry-leading training programmes - Wellbeing and Employee Assistance Programmes - Enhanced bereavement, family friendly and sickness benefits - Access to Blue Light Card membership - Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
May 12, 2025
Full time
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. We are looking for an HR Partner to join our dedicated Business Partnering team. This is an exciting opportunity to contribute to a mission-driven charity while delivering a professional, high quality HR service to the Caring Services directorate in the Northwest of England. In this high-impact, senior operational role, you'll act as a trusted partner to the leadership team, providing strategic HR guidance and delivering initiatives that directly improve patient care and organisational efficiency. Working across our Liverpool Hospice and from home, you'll lead workforce planning, drive change, and shape the way we manage and support our people in the region. You will be responsible for: - Develop robust relationships with senior stakeholders to influence, challenge, and support service delivery, people strategies and employee engagement, establishing credibility as an HR partner. - Work alongside managers and their teams to develop workforce plans and identify issues, providing them with advice and guidance on complex HR issues as needed. - Act as a mediator between parties in situations of conflict, either informally or as part of the formal grievance procedure. - Advocate of change in support of charity and HR strategies and to champion best practice HR management, influencing key business decisions and ensuring effective management of staff through the fair, efficient and pragmatic application of policy. - Maintain an excellent employee relations climate by establishing and maintaining trustworthy relationships with managers, employees, and Trade Union representatives. - Use data and insight to support decisions, track trends, and drive continuous improvement. - Work collaboratively with the People and Organisational Development teams on identified projects and work streams. Key Criteria: - Extensive experience in a senior HR role, with a proven track record of advising managers on best practice HR approaches. - Successful history of resolving complex employee relations cases, handling change management and supporting large-scale employee consultation exercises. - Fully CIPD qualified or holding an equivalent HR certification. - Comprehensive knowledge of employment law, workforce planning, and employee engagement. - Exceptional interpersonal skills, demonstrating credibility and confidence in influencing and coaching senior stakeholders. - Experience working in a fast-paced environment, preferably within health or social care. - Demonstrated ability to apply business acumen and illustrate how HR can enhance organisational efficiency and patient experience. - Self-motivated with excellent time management skills and flexibility to travel within the North West. Please see the full job description here: Application & Interview Process - As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. - Close date for applications: 25 May 2025. We encourage early applications as we will be conducting screenings in advance of the deadline. Salary: c. £45,000 depending on experience Contract: 12-month FTC, full-time (35h per week) Based: Hybrid. Working from our Liverpool Hospice 2-3 times per week and the rest from home. Benefits you'll LOVE: - Flexible working. We're happy to discuss flexible working at the interview stage. - 25 days annual leave (exclusive of Bank Holidays) - Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) - Loan schemes for bikes; computers and season tickets - Continuous professional development opportunities. - Industry-leading training programmes - Wellbeing and Employee Assistance Programmes - Enhanced bereavement, family friendly and sickness benefits - Access to Blue Light Card membership - Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. The purpose of this role is to support BDO's largest business line, Audit & Assurance, in shaping, driving and implementing business development and marketing activity. The successful candidate will work with the Audit Executive and Business Development Manager to plan and implement activity which will differentiate BDO from its competitors. You will maintain a focus on increasing return on investment and generating meaningful engagement with clients and targets. The role is London based but occasionally there may be a need to travel to other offices across the UK. In this role you'll: Develop knowledge of the audit market place, including BDO's service offerings and key propositions as well as the wider competitive landscape Work with the partners to develop and deliver the stream's go to market strategy to support sector and regional audit growth plans Work collaboratively with key sectors, regions and other service lines to ensure issues-based and solutions-led campaigns are followed up locally Be a champion and advocate for the deployment of digital marketing channels and its seamless integration into the management of campaigns Champion the use of the CRM system and actively manage data quality Ensure the activities undertaken within the stream are delivered in a manner which maximises efficiency, leverages content and maximises ROI Support the MSC peer group in the areas of knowledge share, innovation and leveraging national activity Take ownership of project management and execution for key events and thought leadership campaigns, effectively leveraging MSC resources and securing specialist support where needed Be responsible for website, internal updates and use of social media channels ensuring timely and relevant content distribution Maintain a high-quality set of sector credentials, bid and marketing materials to support business development and engagement Provide central support to key client and key targeting activity, report on progress and make recommendations to improve client service Ensure stakeholder groups are made aware of, and directed to use, the self-service tools available to support knowledge, business development and client service delivery Be an advisor to senior stakeholders by managing upwards and providing solutions Be solutions-oriented by proactively identifying challenges in marketing and business development activities and presenting actionable recommendations to drive improvements You'll be someone with: Sound marketing experience including integrated campaign management Strong understanding of business development activity and campaign follow up to increase return on investment Proven experience using of digital tools and social media channels Best practice use of CRM An understanding of the principles and objectives of client listening, key account management and bids & pursuits The ability to persuade, influence and challenge senior stakeholders Project management skills We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. The purpose of this role is to support BDO's largest business line, Audit & Assurance, in shaping, driving and implementing business development and marketing activity. The successful candidate will work with the Audit Executive and Business Development Manager to plan and implement activity which will differentiate BDO from its competitors. You will maintain a focus on increasing return on investment and generating meaningful engagement with clients and targets. The role is London based but occasionally there may be a need to travel to other offices across the UK. In this role you'll: Develop knowledge of the audit market place, including BDO's service offerings and key propositions as well as the wider competitive landscape Work with the partners to develop and deliver the stream's go to market strategy to support sector and regional audit growth plans Work collaboratively with key sectors, regions and other service lines to ensure issues-based and solutions-led campaigns are followed up locally Be a champion and advocate for the deployment of digital marketing channels and its seamless integration into the management of campaigns Champion the use of the CRM system and actively manage data quality Ensure the activities undertaken within the stream are delivered in a manner which maximises efficiency, leverages content and maximises ROI Support the MSC peer group in the areas of knowledge share, innovation and leveraging national activity Take ownership of project management and execution for key events and thought leadership campaigns, effectively leveraging MSC resources and securing specialist support where needed Be responsible for website, internal updates and use of social media channels ensuring timely and relevant content distribution Maintain a high-quality set of sector credentials, bid and marketing materials to support business development and engagement Provide central support to key client and key targeting activity, report on progress and make recommendations to improve client service Ensure stakeholder groups are made aware of, and directed to use, the self-service tools available to support knowledge, business development and client service delivery Be an advisor to senior stakeholders by managing upwards and providing solutions Be solutions-oriented by proactively identifying challenges in marketing and business development activities and presenting actionable recommendations to drive improvements You'll be someone with: Sound marketing experience including integrated campaign management Strong understanding of business development activity and campaign follow up to increase return on investment Proven experience using of digital tools and social media channels Best practice use of CRM An understanding of the principles and objectives of client listening, key account management and bids & pursuits The ability to persuade, influence and challenge senior stakeholders Project management skills We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Accreditation Business Development Manager (Mat Cover/FTC) London, United Kingdom Job Description At Hearst UK, there's always more to the story. Join us as an Accreditation Business Development Manager to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. Built on decades of product testing from the Good Housekeeping Institute and expert editorial know-how, an endorsement from one of Hearst's brands goes a long way. The Accreditation team offers a range of endorsements to clients, based on the expertise and trust we have built with consumers over the last 100 years. We are looking for a dynamic sales person to join our team as an Accreditation Business Development Manager. Ongoing training will be provided to support and upskill you. ABOUT THE ROLE We currently have 2 positions available- Mat Cover, 12 months FTC Key responsibilities will include: Developing and nurturing new & renewal business through key client categories, working with all clients within the category Maximising revenue for the Accreditation line Ensuring category strategy is developed and adhered to, in collaboration with the Accreditation Lead External market understanding around endorsements & key client categories Provide excellent levels of customer service Become an expert in Accreditation and how it can benefit your client group ABOUT YOU You'll be actively selling to clients and PR agencies, driving towards our team & your individual revenue targets. You're a natural team player who can collaborate and celebrate your teams' successes, who gets a buzz from closing a deal, with an understanding of how your independent contributions to the business play a key role in your team targets. WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Hybrid working - Three days per week in the office Discounted gym membership Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Job Category Sales and Advertising Posting Date 04/08/2025, 10:20 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB
May 11, 2025
Full time
Accreditation Business Development Manager (Mat Cover/FTC) London, United Kingdom Job Description At Hearst UK, there's always more to the story. Join us as an Accreditation Business Development Manager to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. Built on decades of product testing from the Good Housekeeping Institute and expert editorial know-how, an endorsement from one of Hearst's brands goes a long way. The Accreditation team offers a range of endorsements to clients, based on the expertise and trust we have built with consumers over the last 100 years. We are looking for a dynamic sales person to join our team as an Accreditation Business Development Manager. Ongoing training will be provided to support and upskill you. ABOUT THE ROLE We currently have 2 positions available- Mat Cover, 12 months FTC Key responsibilities will include: Developing and nurturing new & renewal business through key client categories, working with all clients within the category Maximising revenue for the Accreditation line Ensuring category strategy is developed and adhered to, in collaboration with the Accreditation Lead External market understanding around endorsements & key client categories Provide excellent levels of customer service Become an expert in Accreditation and how it can benefit your client group ABOUT YOU You'll be actively selling to clients and PR agencies, driving towards our team & your individual revenue targets. You're a natural team player who can collaborate and celebrate your teams' successes, who gets a buzz from closing a deal, with an understanding of how your independent contributions to the business play a key role in your team targets. WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Hybrid working - Three days per week in the office Discounted gym membership Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Job Category Sales and Advertising Posting Date 04/08/2025, 10:20 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB
Talon has an exciting opportunity for an Accounts Receivable Executive to join our award-winning Finance team, on a 12-month FTC. The successful candidate must be a team player, with strong AR/Media background. ABOUT US At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry - changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients. In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes. A DAY IN THE LIFE Manage and review billings for assigned customer accounts Escalate any queries to AR Manager in timely manner Work with Planning teams to resolve all internal queries in a timely manner All cash postings on designated customer accounts Chasing of all outstanding balances on designated customer accounts Other Ad Hoc duties relating to AR Ledgers Audit Support Work to embody the Talon values and behaviours to maintain the best possible culture throughout Talon. Participate in projects and initiatives which drive Talon's commitment to positive social and environmental causes. E.g., charity partnerships, volunteering, carbon offsetting etc. WHAT WE'RE LOOKING FOR Netsuite experience preferable. Strong Excel Skills Media experience, or experience in a high-volume transactional business with regular AR reconciliation key Proven work experience in Accounts Receivable Great team player who can manage multiple tasks and deadlines whilst managing the expectations of key stakeholders. OUR TEAM We are diverse group of passionate OOH professionals who value respect, fairness and integrity. We take pride in our people, big ideas and the partnerships we've established. WHY US "Talon is a People focused Company, with an entrepreneurial spirit, who give their staff the autonomy and tools to progress and develop in their careers." OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD We embrace change We challenge respectfully We lead the way WE ARE HUMAN We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART We grow and learn We are trusted We are mission possible Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
May 10, 2025
Full time
Talon has an exciting opportunity for an Accounts Receivable Executive to join our award-winning Finance team, on a 12-month FTC. The successful candidate must be a team player, with strong AR/Media background. ABOUT US At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry - changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients. In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes. A DAY IN THE LIFE Manage and review billings for assigned customer accounts Escalate any queries to AR Manager in timely manner Work with Planning teams to resolve all internal queries in a timely manner All cash postings on designated customer accounts Chasing of all outstanding balances on designated customer accounts Other Ad Hoc duties relating to AR Ledgers Audit Support Work to embody the Talon values and behaviours to maintain the best possible culture throughout Talon. Participate in projects and initiatives which drive Talon's commitment to positive social and environmental causes. E.g., charity partnerships, volunteering, carbon offsetting etc. WHAT WE'RE LOOKING FOR Netsuite experience preferable. Strong Excel Skills Media experience, or experience in a high-volume transactional business with regular AR reconciliation key Proven work experience in Accounts Receivable Great team player who can manage multiple tasks and deadlines whilst managing the expectations of key stakeholders. OUR TEAM We are diverse group of passionate OOH professionals who value respect, fairness and integrity. We take pride in our people, big ideas and the partnerships we've established. WHY US "Talon is a People focused Company, with an entrepreneurial spirit, who give their staff the autonomy and tools to progress and develop in their careers." OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD We embrace change We challenge respectfully We lead the way WE ARE HUMAN We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART We grow and learn We are trusted We are mission possible Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
Global Performance Director, EssenceMediacom - Worldwide, London (12-month FTC) EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Sony. Reports to: Global Segment Lead The role Mars Wrigley has globally recognized brands through the combination of products, communications, and connections to audiences, moments & culture that help drive relevance. They are a company built on a legacy of scientifically proven principles for how brands grow that is facing a dynamic, fast-paced digital world putting pressure on the speed of action, trial, and change that massive CPGs tend to struggle with. Together we are on a journey of transformation to implement changes to how we use data, how we plan for audiences, media & content, and how we drive faster measurement & optimization to move the organisation forward in an environment of changing media consumption habits and digital disruption. The Global team at EssenceMediaCom supports Mars Wrigley across their portfolio of brands in understanding how to drive growth and relevance in markets where there are varying challenges around changing consumption behaviour, increased competition, and sustainability. The biggest transformation areas we focus on are driving investment & optimization in biddable channels, creating advantages with addressable media & content, and building integrated brand experiences that bring together marketing and sales within media & content to connect with consumers wherever they are in the non-linear journey. We are seeking a highly skilled and motivated Global Performance Director to join our team. This role will work directly with the internal and external global/regional account and digital leadership teams and EssenceMediacom local markets and will be expected to provide support, counsel, and inspiration to the wider team. They will be responsible for driving the strategic implementation and optimization of digital media initiatives across regional and local markets. The ideal candidate will collaborate with various stakeholders to test and deploy addressable audiences, expand addressability approaches, and operationalize performance dashboards. Additionally, this role will steward the global learning agenda, ensuring alignment with global priorities and driving continuous improvement in ways of working across regional hubs. Accountabilities Relationship Building: Develop and maintain relationships with client leaders including Global Media Director, Global Performance Media Director, and Horizon (Mars Measurement) leaders. Create and maintain regular relationships and connections with EMC global and regional leaders including Global Account Director, Global Strategy Director, Engagement Team, Regional Account Leads & Regional Biddable Leaders. Supporting Addressability Testing and Deployment: Collaborate with regional and local teams to test pre-defined global addressable audiences within biddable platforms. Developing a comprehensive database of successful audiences from learnings. Expand the addressability approach to demonstrate implementation across broader channel planning, encompassing both online and offline channels. Participate and bring expertise to media data strategy development, deployment and scaling. Global Learning Agenda Stewardship: Set up the global learning agenda for success through clear rollout and expectation setting with key regional stakeholders. Drive agenda and action with biddable hubs and leads in regions & markets to build out test & learn plans and increase the speed and sharing of best cases and best practices to scale. Maintain a consistent focus on global test topics, ensuring core priorities appear in local test hypotheses to gather impactful learnings. Performance Dashboard Operationalization: Operationalize the Mars Wrigley global performance dashboard across the OD team for analyses, optimization, and reporting. Identify ongoing enhancements required to maximize engagement and impact. Global Partnerships Programme Support: Serve as a team member and connector to Mars Inc. JBP leaders for MW-specific JBP requirements, strategic value adds and collaboration with global, regional and local teams to ensure EM and MW can maximize the partnerships and value across the planning and activation process. Biddable Ways of Working: Drive continuous improvement in ways of working and process effectiveness across regional biddable hubs. Ensure alignment of global priorities at regional and local levels. Performance Focused Thought Leadership: Serve as Performance Media Leadership across regions and with global & regional clients by providing thought leadership and partnering on capability building internally and externally in the areas of biddable, addressable, and full-funnel media experiences. Train teams on both EssenceMediacom and Mars Wrigley sides for 'how to drive performance improvement through the planning and activation process including roles, ways of working, tools, and decision making. Requirements Have in-depth experience within the media industry and been in a dedicated digital/biddable planning and/or activation role with performance as a priority where you had responsibility for key senior client relationships. Have a depth of knowledge of planning and buying across programmatic, social, search, and retail media networks. Be highly confident and skilled at using and applying relevant tools and resources (e.g. Audience Planning Tools, PowerBI, Tableau, Google Analytics, comScore, LookerStudio) that impact biddable/digital and addressable plans & optimization, including partner-level activation platforms (Meta, Google Ads & Campaign Manager, DV360, Amazon, TradeDesk, etc.) Have previous experience working on major global/multi-market accounts, working with multi-disciplinary agencies (i.e., creative, digital, PR, shopper) and with local market teams. CPG experience is desirable but not required. Be confident in leading and working on thought leadership responses and POVs to clearly articulate an engaging response. Have strong experience working closely with digital & analytics tools, audience tools, and client data to identify buyable audiences, performance results, and communications opportunities that can be leveraged to plan or optimize to deliver client growth. Have excellent written & verbal English language skills; a great storyteller. Be organised and structured, with strong attention to detail; an effective, efficient working style. Have a high level of competence with Microsoft Excel, Word, and PowerPoint. Demonstrable record of digital performance accomplishment - new business success, positive client feedback, award recognition. Personal Attributes Be comfortable, confident, and assertive working with senior global clients and agency partners; communicate with authority and gravitas in writing, in speech, and in person. Be genuinely curious and interested; ask the right questions, show a passion for understanding our clients' ambitions, audiences, businesses, and brands. Be highly collaborative with internal teams, external partners, and clients across multiple disciplines including (but not limited to) communication planning, digital and biddable, addressable content & DCO, measurement & analytics, performance marketing and optimization, media strategy, and audience planning, data strategy and 1PD; a welcome, valued presence on every call/in every meeting. Be calm, measured, and resolute under pressure. Be ambitious & motivated, willing to take proactive ownership of high-profile projects and tackle significant client challenges. Have the ability and desire to 'own the room' - a confident, authoritative, and engaging presenter. Have a clear understanding of performance media requirements across the Mars Wrigley business. Identify relevant specialist resource requirements throughout MediaCom, to enable the delivery of brilliant performance media plans. Provide internal thought leadership and seek out inspiration from the outside world, to enhance the capabilities of the wider account team. Key Performance Indicators: . click apply for full job details
May 10, 2025
Full time
Global Performance Director, EssenceMediacom - Worldwide, London (12-month FTC) EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Sony. Reports to: Global Segment Lead The role Mars Wrigley has globally recognized brands through the combination of products, communications, and connections to audiences, moments & culture that help drive relevance. They are a company built on a legacy of scientifically proven principles for how brands grow that is facing a dynamic, fast-paced digital world putting pressure on the speed of action, trial, and change that massive CPGs tend to struggle with. Together we are on a journey of transformation to implement changes to how we use data, how we plan for audiences, media & content, and how we drive faster measurement & optimization to move the organisation forward in an environment of changing media consumption habits and digital disruption. The Global team at EssenceMediaCom supports Mars Wrigley across their portfolio of brands in understanding how to drive growth and relevance in markets where there are varying challenges around changing consumption behaviour, increased competition, and sustainability. The biggest transformation areas we focus on are driving investment & optimization in biddable channels, creating advantages with addressable media & content, and building integrated brand experiences that bring together marketing and sales within media & content to connect with consumers wherever they are in the non-linear journey. We are seeking a highly skilled and motivated Global Performance Director to join our team. This role will work directly with the internal and external global/regional account and digital leadership teams and EssenceMediacom local markets and will be expected to provide support, counsel, and inspiration to the wider team. They will be responsible for driving the strategic implementation and optimization of digital media initiatives across regional and local markets. The ideal candidate will collaborate with various stakeholders to test and deploy addressable audiences, expand addressability approaches, and operationalize performance dashboards. Additionally, this role will steward the global learning agenda, ensuring alignment with global priorities and driving continuous improvement in ways of working across regional hubs. Accountabilities Relationship Building: Develop and maintain relationships with client leaders including Global Media Director, Global Performance Media Director, and Horizon (Mars Measurement) leaders. Create and maintain regular relationships and connections with EMC global and regional leaders including Global Account Director, Global Strategy Director, Engagement Team, Regional Account Leads & Regional Biddable Leaders. Supporting Addressability Testing and Deployment: Collaborate with regional and local teams to test pre-defined global addressable audiences within biddable platforms. Developing a comprehensive database of successful audiences from learnings. Expand the addressability approach to demonstrate implementation across broader channel planning, encompassing both online and offline channels. Participate and bring expertise to media data strategy development, deployment and scaling. Global Learning Agenda Stewardship: Set up the global learning agenda for success through clear rollout and expectation setting with key regional stakeholders. Drive agenda and action with biddable hubs and leads in regions & markets to build out test & learn plans and increase the speed and sharing of best cases and best practices to scale. Maintain a consistent focus on global test topics, ensuring core priorities appear in local test hypotheses to gather impactful learnings. Performance Dashboard Operationalization: Operationalize the Mars Wrigley global performance dashboard across the OD team for analyses, optimization, and reporting. Identify ongoing enhancements required to maximize engagement and impact. Global Partnerships Programme Support: Serve as a team member and connector to Mars Inc. JBP leaders for MW-specific JBP requirements, strategic value adds and collaboration with global, regional and local teams to ensure EM and MW can maximize the partnerships and value across the planning and activation process. Biddable Ways of Working: Drive continuous improvement in ways of working and process effectiveness across regional biddable hubs. Ensure alignment of global priorities at regional and local levels. Performance Focused Thought Leadership: Serve as Performance Media Leadership across regions and with global & regional clients by providing thought leadership and partnering on capability building internally and externally in the areas of biddable, addressable, and full-funnel media experiences. Train teams on both EssenceMediacom and Mars Wrigley sides for 'how to drive performance improvement through the planning and activation process including roles, ways of working, tools, and decision making. Requirements Have in-depth experience within the media industry and been in a dedicated digital/biddable planning and/or activation role with performance as a priority where you had responsibility for key senior client relationships. Have a depth of knowledge of planning and buying across programmatic, social, search, and retail media networks. Be highly confident and skilled at using and applying relevant tools and resources (e.g. Audience Planning Tools, PowerBI, Tableau, Google Analytics, comScore, LookerStudio) that impact biddable/digital and addressable plans & optimization, including partner-level activation platforms (Meta, Google Ads & Campaign Manager, DV360, Amazon, TradeDesk, etc.) Have previous experience working on major global/multi-market accounts, working with multi-disciplinary agencies (i.e., creative, digital, PR, shopper) and with local market teams. CPG experience is desirable but not required. Be confident in leading and working on thought leadership responses and POVs to clearly articulate an engaging response. Have strong experience working closely with digital & analytics tools, audience tools, and client data to identify buyable audiences, performance results, and communications opportunities that can be leveraged to plan or optimize to deliver client growth. Have excellent written & verbal English language skills; a great storyteller. Be organised and structured, with strong attention to detail; an effective, efficient working style. Have a high level of competence with Microsoft Excel, Word, and PowerPoint. Demonstrable record of digital performance accomplishment - new business success, positive client feedback, award recognition. Personal Attributes Be comfortable, confident, and assertive working with senior global clients and agency partners; communicate with authority and gravitas in writing, in speech, and in person. Be genuinely curious and interested; ask the right questions, show a passion for understanding our clients' ambitions, audiences, businesses, and brands. Be highly collaborative with internal teams, external partners, and clients across multiple disciplines including (but not limited to) communication planning, digital and biddable, addressable content & DCO, measurement & analytics, performance marketing and optimization, media strategy, and audience planning, data strategy and 1PD; a welcome, valued presence on every call/in every meeting. Be calm, measured, and resolute under pressure. Be ambitious & motivated, willing to take proactive ownership of high-profile projects and tackle significant client challenges. Have the ability and desire to 'own the room' - a confident, authoritative, and engaging presenter. Have a clear understanding of performance media requirements across the Mars Wrigley business. Identify relevant specialist resource requirements throughout MediaCom, to enable the delivery of brilliant performance media plans. Provide internal thought leadership and seek out inspiration from the outside world, to enhance the capabilities of the wider account team. Key Performance Indicators: . click apply for full job details
Global Performance Director, EssenceMediacom - Worldwide, London (12-month FTC) EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Sony. Reports to: Global Segment Lead The role Mars Wrigley has globally recognized brands through the combination of products, communications, and connections to audiences, moments & culture that help drive relevance. They are a company built on a legacy of scientifically proven principles for how brands grow that is facing a dynamic, fast-paced digital world putting pressure on the speed of action, trial, and change that massive CPGs tend to struggle with. Together we are on a journey of transformation to implement changes to how we use data, how we plan for audiences, media & content, and how we drive faster measurement & optimization to move the organisation forward in an environment of changing media consumption habits and digital disruption. The Global team at EssenceMediaCom supports Mars Wrigley across their portfolio of brands in understanding how to drive growth and relevance in markets where there are varying challenges around changing consumption behaviour, increased competition, and sustainability. The biggest transformation areas we focus on are driving investment & optimization in biddable channels, creating advantages with addressable media & content, and building integrated brand experiences that bring together marketing and sales within media & content to connect with consumers wherever they are in the non-linear journey. We are seeking a highly skilled and motivated Global Performance Director to join our team. This role will work directly with the internal and external global/regional account and digital leadership teams and EssenceMediacom local markets and will be expected to provide support, counsel, and inspiration to the wider team. They will be responsible for driving the strategic implementation and optimization of digital media initiatives across regional and local markets. The ideal candidate will collaborate with various stakeholders to test and deploy addressable audiences, expand addressability approaches, and operationalize performance dashboards. Additionally, this role will steward the global learning agenda, ensuring alignment with global priorities and driving continuous improvement in ways of working across regional hubs. Accountabilities Relationship Building: Develop and maintain relationships with client leaders including Global Media Director, Global Performance Media Director, and Horizon (Mars Measurement) leaders. Create and maintain regular relationships and connections with EMC global and regional leaders including Global Account Director, Global Strategy Director, Engagement Team, Regional Account Leads & Regional Biddable Leaders. Supporting Addressability Testing and Deployment: Collaborate with regional and local teams to test pre-defined global addressable audiences within biddable platforms. Developing a comprehensive database of successful audiences from learnings. Expand the addressability approach to demonstrate implementation across broader channel planning, encompassing both online and offline channels. Participate and bring expertise to media data strategy development, deployment and scaling. Global Learning Agenda Stewardship: Set up the global learning agenda for success through clear rollout and expectation setting with key regional stakeholders. Drive agenda and action with biddable hubs and leads in regions & markets to build out test & learn plans and increase the speed and sharing of best cases and best practices to scale. Maintain a consistent focus on global test topics, ensuring core priorities appear in local test hypotheses to gather impactful learnings. Performance Dashboard Operationalization: Operationalize the Mars Wrigley global performance dashboard across the OD team for analyses, optimization, and reporting. Identify ongoing enhancements required to maximize engagement and impact. Global Partnerships Programme Support: Serve as a team member and connector to Mars Inc. JBP leaders for MW-specific JBP requirements, strategic value adds and collaboration with global, regional and local teams to ensure EM and MW can maximize the partnerships and value across the planning and activation process. Biddable Ways of Working: Drive continuous improvement in ways of working and process effectiveness across regional biddable hubs. Ensure alignment of global priorities at regional and local levels. Performance Focussed Thought Leadership: Serve as Performance Media Leadership across regions and with global & regional clients by providing thought leadership and partnering on capability building internally and externally in the areas of biddable, addressable, and full-funnel media experiences. Train teams on both EssenceMediacom and Mars Wrigley sides for 'how to drive performance improvement through the planning and activation process including roles, ways of working, tools, and decision making. Requirements Have in-depth experience within the media industry and been in a dedicated digital/biddable planning and/or activation role with performance as a priority where you had responsibility for key senior client relationships. Have a depth of knowledge of planning and buying across programmatic, social, search, and retail media networks. Be highly confident and skilled at using and applying relevant tools and resources (e.g. Audience Planning Tools, PowerBI, Tableau, Google Analytics, comScore, LookerStudio) that impact biddable/digital and addressable plans & optimization, including partner-level activation platforms (Meta, Google Ads & Campaign Manager, DV360, Amazon, TradeDesk, etc.) Have previous experience working on major global/multi-market accounts, working with multi-disciplinary agencies (i.e., creative, digital, PR, shopper) and with local market teams. CPG experience is desirable but not required. Be confident in leading and working on thought leadership responses and POVs to clearly articulate an engaging response. Have strong experience working closely with digital & analytics tools, audience tools, and client data to identify buyable audiences, performance results, and communications opportunities that can be leveraged to plan or optimize to deliver client growth. Have excellent written & verbal English language skills; a great storyteller. Be organised and structured, with strong attention to detail; an effective, efficient working style. Have a high level of competence with Microsoft Excel, Word, and PowerPoint. Demonstrable record of digital performance accomplishment - new business success, positive client feedback, award recognition. Personal Attributes Be comfortable, confident, and assertive working with senior global clients and agency partners; communicate with authority and gravitas in writing, in speech, and in person. Be genuinely curious and interested; ask the right questions, show a passion for understanding our clients' ambitions, audiences, businesses, and brands. Be highly collaborative with internal teams, external partners, and clients across multiple disciplines including (but not limited to) communication planning, digital and biddable, addressable content & DCO, measurement & analytics, performance marketing and optimization, media strategy, and audience planning, data strategy and 1PD; a welcome, valued presence on every call/in every meeting. Be calm, measured, and resolute under pressure. Be ambitious & motivated, willing to take proactive ownership of high-profile projects and tackle significant client challenges. Have the ability and desire to 'own the room' - a confident, authoritative, and engaging presenter. Have a clear understanding of performance media requirements across the Mars Wrigley business. Identify relevant specialist resource requirements throughout MediaCom, to enable the delivery of brilliant performance media plans. Provide internal thought leadership and seek out inspiration from the outside world, to enhance the capabilities of the wider account team. Key Performance Indicators: . click apply for full job details
May 10, 2025
Full time
Global Performance Director, EssenceMediacom - Worldwide, London (12-month FTC) EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Sony. Reports to: Global Segment Lead The role Mars Wrigley has globally recognized brands through the combination of products, communications, and connections to audiences, moments & culture that help drive relevance. They are a company built on a legacy of scientifically proven principles for how brands grow that is facing a dynamic, fast-paced digital world putting pressure on the speed of action, trial, and change that massive CPGs tend to struggle with. Together we are on a journey of transformation to implement changes to how we use data, how we plan for audiences, media & content, and how we drive faster measurement & optimization to move the organisation forward in an environment of changing media consumption habits and digital disruption. The Global team at EssenceMediaCom supports Mars Wrigley across their portfolio of brands in understanding how to drive growth and relevance in markets where there are varying challenges around changing consumption behaviour, increased competition, and sustainability. The biggest transformation areas we focus on are driving investment & optimization in biddable channels, creating advantages with addressable media & content, and building integrated brand experiences that bring together marketing and sales within media & content to connect with consumers wherever they are in the non-linear journey. We are seeking a highly skilled and motivated Global Performance Director to join our team. This role will work directly with the internal and external global/regional account and digital leadership teams and EssenceMediacom local markets and will be expected to provide support, counsel, and inspiration to the wider team. They will be responsible for driving the strategic implementation and optimization of digital media initiatives across regional and local markets. The ideal candidate will collaborate with various stakeholders to test and deploy addressable audiences, expand addressability approaches, and operationalize performance dashboards. Additionally, this role will steward the global learning agenda, ensuring alignment with global priorities and driving continuous improvement in ways of working across regional hubs. Accountabilities Relationship Building: Develop and maintain relationships with client leaders including Global Media Director, Global Performance Media Director, and Horizon (Mars Measurement) leaders. Create and maintain regular relationships and connections with EMC global and regional leaders including Global Account Director, Global Strategy Director, Engagement Team, Regional Account Leads & Regional Biddable Leaders. Supporting Addressability Testing and Deployment: Collaborate with regional and local teams to test pre-defined global addressable audiences within biddable platforms. Developing a comprehensive database of successful audiences from learnings. Expand the addressability approach to demonstrate implementation across broader channel planning, encompassing both online and offline channels. Participate and bring expertise to media data strategy development, deployment and scaling. Global Learning Agenda Stewardship: Set up the global learning agenda for success through clear rollout and expectation setting with key regional stakeholders. Drive agenda and action with biddable hubs and leads in regions & markets to build out test & learn plans and increase the speed and sharing of best cases and best practices to scale. Maintain a consistent focus on global test topics, ensuring core priorities appear in local test hypotheses to gather impactful learnings. Performance Dashboard Operationalization: Operationalize the Mars Wrigley global performance dashboard across the OD team for analyses, optimization, and reporting. Identify ongoing enhancements required to maximize engagement and impact. Global Partnerships Programme Support: Serve as a team member and connector to Mars Inc. JBP leaders for MW-specific JBP requirements, strategic value adds and collaboration with global, regional and local teams to ensure EM and MW can maximize the partnerships and value across the planning and activation process. Biddable Ways of Working: Drive continuous improvement in ways of working and process effectiveness across regional biddable hubs. Ensure alignment of global priorities at regional and local levels. Performance Focussed Thought Leadership: Serve as Performance Media Leadership across regions and with global & regional clients by providing thought leadership and partnering on capability building internally and externally in the areas of biddable, addressable, and full-funnel media experiences. Train teams on both EssenceMediacom and Mars Wrigley sides for 'how to drive performance improvement through the planning and activation process including roles, ways of working, tools, and decision making. Requirements Have in-depth experience within the media industry and been in a dedicated digital/biddable planning and/or activation role with performance as a priority where you had responsibility for key senior client relationships. Have a depth of knowledge of planning and buying across programmatic, social, search, and retail media networks. Be highly confident and skilled at using and applying relevant tools and resources (e.g. Audience Planning Tools, PowerBI, Tableau, Google Analytics, comScore, LookerStudio) that impact biddable/digital and addressable plans & optimization, including partner-level activation platforms (Meta, Google Ads & Campaign Manager, DV360, Amazon, TradeDesk, etc.) Have previous experience working on major global/multi-market accounts, working with multi-disciplinary agencies (i.e., creative, digital, PR, shopper) and with local market teams. CPG experience is desirable but not required. Be confident in leading and working on thought leadership responses and POVs to clearly articulate an engaging response. Have strong experience working closely with digital & analytics tools, audience tools, and client data to identify buyable audiences, performance results, and communications opportunities that can be leveraged to plan or optimize to deliver client growth. Have excellent written & verbal English language skills; a great storyteller. Be organised and structured, with strong attention to detail; an effective, efficient working style. Have a high level of competence with Microsoft Excel, Word, and PowerPoint. Demonstrable record of digital performance accomplishment - new business success, positive client feedback, award recognition. Personal Attributes Be comfortable, confident, and assertive working with senior global clients and agency partners; communicate with authority and gravitas in writing, in speech, and in person. Be genuinely curious and interested; ask the right questions, show a passion for understanding our clients' ambitions, audiences, businesses, and brands. Be highly collaborative with internal teams, external partners, and clients across multiple disciplines including (but not limited to) communication planning, digital and biddable, addressable content & DCO, measurement & analytics, performance marketing and optimization, media strategy, and audience planning, data strategy and 1PD; a welcome, valued presence on every call/in every meeting. Be calm, measured, and resolute under pressure. Be ambitious & motivated, willing to take proactive ownership of high-profile projects and tackle significant client challenges. Have the ability and desire to 'own the room' - a confident, authoritative, and engaging presenter. Have a clear understanding of performance media requirements across the Mars Wrigley business. Identify relevant specialist resource requirements throughout MediaCom, to enable the delivery of brilliant performance media plans. Provide internal thought leadership and seek out inspiration from the outside world, to enhance the capabilities of the wider account team. Key Performance Indicators: . click apply for full job details
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title Account Director Reporting of the role: This role reports to the Business Director Overview of the job: A highly organised, commercially focused Account Director, who can manage a team of experienced influencer marketing specialists and grow always-on brand ambassador programmes for a range of renowned beauty, tech and entertainment brands. 3 best things about the job: Managing strategic long term ambassador partnerships with a range of renowned, prestige brands Directly inputting into the success of key accounts by planning and executing client engagement strategies Managing the delivery of hybrid campaigns with a great mix of disciplines from paid media strategy to events and shoots Measures of success: Be up to speed on every client account, understanding client goals and ensuring that we're meeting them Get to know your team, what they're good at, what they're great at, and what needs improving Know our business inside out - what we sell, how we deliver our work, and where we can add real value to our clients Know our clients inside out - what is the problem we should be solving for them, how we can help their teams Be able to track and forecast revenue Roles & Responsibilities: Own and lead by example within the team across all earned and paid activations Safeguard the commercial and delivery responsibility across a number of key and secondary accounts Be a trusted and experienced pair of hands within the team; proactively provide ideas to develop the team Excellent project management, organisation and direction on the day-to-day operations of a brand ambassador programme; including but not limited to event management, content production, always on strategy, campaign management, ambassador relationships and measurement Overview the creation of opportunities for earned social media content, plan events, launches and workshops, organise gifts and special moments for a roster of VIP brand ambassadors with the help of an Account Manager Lead on developing thorough and well thought through content strategies to new and existing clients; show your experience and advice on what works Proactively work with the Business Director on new project ideas, processes and system innovations Ensure campaigns meet or exceed KPIs relating to content quality, campaign performance and agreed timings Ensure client revenue growth and margin targets are met Ensure clients are satisfied with our work and are rebooking campaigns Support on new business pitches; being responsible for delivering our client services offering and mapping creator deliverables as part of this Work with team to identify and aid in areas for improvement Lead on reporting and performance analysis Support the Business Director in designing and implementing new processes for the team and for the benefit of our clients Be an expert at budget management, forecast and track project's costs and update client on spendings, support Business Director with client billing What you will need: Several years working in an agency or brand within client services (ideally in PR/advertising/social). Experience within Beauty or Consumer Tech is an advantage Strong knowledge and understanding of influencer marketing, affiliation with creator costs preferred Organised, meticulous about meeting deadlines with excellent attention to detail High energy and able to multitask, with a real ability to quickly prioritise across a number of projects A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others Able to build strong rapport and relationships both internally and externally Proven ability to identify and capitalise on opportunities for client revenue growth A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
May 09, 2025
Full time
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title Account Director Reporting of the role: This role reports to the Business Director Overview of the job: A highly organised, commercially focused Account Director, who can manage a team of experienced influencer marketing specialists and grow always-on brand ambassador programmes for a range of renowned beauty, tech and entertainment brands. 3 best things about the job: Managing strategic long term ambassador partnerships with a range of renowned, prestige brands Directly inputting into the success of key accounts by planning and executing client engagement strategies Managing the delivery of hybrid campaigns with a great mix of disciplines from paid media strategy to events and shoots Measures of success: Be up to speed on every client account, understanding client goals and ensuring that we're meeting them Get to know your team, what they're good at, what they're great at, and what needs improving Know our business inside out - what we sell, how we deliver our work, and where we can add real value to our clients Know our clients inside out - what is the problem we should be solving for them, how we can help their teams Be able to track and forecast revenue Roles & Responsibilities: Own and lead by example within the team across all earned and paid activations Safeguard the commercial and delivery responsibility across a number of key and secondary accounts Be a trusted and experienced pair of hands within the team; proactively provide ideas to develop the team Excellent project management, organisation and direction on the day-to-day operations of a brand ambassador programme; including but not limited to event management, content production, always on strategy, campaign management, ambassador relationships and measurement Overview the creation of opportunities for earned social media content, plan events, launches and workshops, organise gifts and special moments for a roster of VIP brand ambassadors with the help of an Account Manager Lead on developing thorough and well thought through content strategies to new and existing clients; show your experience and advice on what works Proactively work with the Business Director on new project ideas, processes and system innovations Ensure campaigns meet or exceed KPIs relating to content quality, campaign performance and agreed timings Ensure client revenue growth and margin targets are met Ensure clients are satisfied with our work and are rebooking campaigns Support on new business pitches; being responsible for delivering our client services offering and mapping creator deliverables as part of this Work with team to identify and aid in areas for improvement Lead on reporting and performance analysis Support the Business Director in designing and implementing new processes for the team and for the benefit of our clients Be an expert at budget management, forecast and track project's costs and update client on spendings, support Business Director with client billing What you will need: Several years working in an agency or brand within client services (ideally in PR/advertising/social). Experience within Beauty or Consumer Tech is an advantage Strong knowledge and understanding of influencer marketing, affiliation with creator costs preferred Organised, meticulous about meeting deadlines with excellent attention to detail High energy and able to multitask, with a real ability to quickly prioritise across a number of projects A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others Able to build strong rapport and relationships both internally and externally Proven ability to identify and capitalise on opportunities for client revenue growth A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Job Title: Operations Manager Responsible to: Chief Executive Location: Office based in Aylesbury Salary: £30,000 £35,000 FTE per annum (pro rata for part time) Hours: hrs pw Contract: 12-month FTC (maternity cover) BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers. If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team on a fixed term contract providing maternity cover between July/August 2025 and July/August 2026. Why is this role so critical to us? The Operations Manager leads all BucksVision s operational activities, including service delivery, financial processing and communications. Have no doubts, this is a role with significant impact. Together, with having your own clear accountabilities, you will collaborate and partner with Chief Executive to ensure that BucksVision s services continue to be effective in delivering the charity s aims and objectives. Your Responsibilities will include, but not be limited to: Member of BucksVision s Senior Management Team (along with the Chief Executive). Through collaboration with the Chief Executive, and the Trustee Board, ensure all BucksVision s services are managed and are performing to expected high standards in support of our customers. Be the operational lead for BucksVision, managing service delivery, office administration, internal and external communications, and financial processing. Day-to-day management of the office and administrative duties ensuring efficient and effective processes are in place whilst inquisitive to seek out and implement areas for continuous improvement. Deliver strong line management responsibilities to one Administrator and deputise for the Chief Executive in their absence. Responsible for the management of BucksVision s CRM system (Beacon) Manage the financial administration and processing of the charity, including invoicing, payments and payroll, and work with the financial auditors to ensure information is accurate and provided in a timely manner during the audit of annual accounts. Manage all internal and external communications to staff and stakeholders, including marketing and publicity materials such as BucksVision s quarterly newsletter, website and social media. Proactively work with local organisations and partners to raise awareness of BucksVision s services, through presentations, community events and other profile-raising activities. Responsible for dealing with customer queries, resolving these in a timely and effective manner, with excellent standards of customer service. Responsible for monitoring and reviewing operational activities, ensuring the services deliver results as planned. Provide operational support to the Chief Executive and Board of Trustees. You will spark our interest by being: A good all-rounder , love the detail, obsessed with accuracy with broad operational and administrative experience. An experienced service delivery, project or operations manager ideally with experience in a charity or community sector organisation. Confident managing a diverse, and wide range, of administrative and operational tasks. No two days are the same! Able to coordinate several projects simultaneously, with a focus on ensuring customers receive a good service at all times. Able to demonstrate experience of monitoring, evaluating, and improving services for a charity, social enterprise or voluntary organisation. Comfortable working in a small charity with an open and friendly culture. Proficient user of Office 365 and CRM systems. If our purpose excites you, you feel you have the skills required to excel in this role and want to join our team, we would love to receive an application from you! We understand the requirements of job advertisements can, on occasions, appear a bit daunting. Please don t be deterred from applying if you feel you don t quite meet them all. Training and development will be provided to support your success. Please apply with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please note, applications received with no covering letter will not be considered. The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship. BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
May 08, 2025
Full time
Job Title: Operations Manager Responsible to: Chief Executive Location: Office based in Aylesbury Salary: £30,000 £35,000 FTE per annum (pro rata for part time) Hours: hrs pw Contract: 12-month FTC (maternity cover) BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers. If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team on a fixed term contract providing maternity cover between July/August 2025 and July/August 2026. Why is this role so critical to us? The Operations Manager leads all BucksVision s operational activities, including service delivery, financial processing and communications. Have no doubts, this is a role with significant impact. Together, with having your own clear accountabilities, you will collaborate and partner with Chief Executive to ensure that BucksVision s services continue to be effective in delivering the charity s aims and objectives. Your Responsibilities will include, but not be limited to: Member of BucksVision s Senior Management Team (along with the Chief Executive). Through collaboration with the Chief Executive, and the Trustee Board, ensure all BucksVision s services are managed and are performing to expected high standards in support of our customers. Be the operational lead for BucksVision, managing service delivery, office administration, internal and external communications, and financial processing. Day-to-day management of the office and administrative duties ensuring efficient and effective processes are in place whilst inquisitive to seek out and implement areas for continuous improvement. Deliver strong line management responsibilities to one Administrator and deputise for the Chief Executive in their absence. Responsible for the management of BucksVision s CRM system (Beacon) Manage the financial administration and processing of the charity, including invoicing, payments and payroll, and work with the financial auditors to ensure information is accurate and provided in a timely manner during the audit of annual accounts. Manage all internal and external communications to staff and stakeholders, including marketing and publicity materials such as BucksVision s quarterly newsletter, website and social media. Proactively work with local organisations and partners to raise awareness of BucksVision s services, through presentations, community events and other profile-raising activities. Responsible for dealing with customer queries, resolving these in a timely and effective manner, with excellent standards of customer service. Responsible for monitoring and reviewing operational activities, ensuring the services deliver results as planned. Provide operational support to the Chief Executive and Board of Trustees. You will spark our interest by being: A good all-rounder , love the detail, obsessed with accuracy with broad operational and administrative experience. An experienced service delivery, project or operations manager ideally with experience in a charity or community sector organisation. Confident managing a diverse, and wide range, of administrative and operational tasks. No two days are the same! Able to coordinate several projects simultaneously, with a focus on ensuring customers receive a good service at all times. Able to demonstrate experience of monitoring, evaluating, and improving services for a charity, social enterprise or voluntary organisation. Comfortable working in a small charity with an open and friendly culture. Proficient user of Office 365 and CRM systems. If our purpose excites you, you feel you have the skills required to excel in this role and want to join our team, we would love to receive an application from you! We understand the requirements of job advertisements can, on occasions, appear a bit daunting. Please don t be deterred from applying if you feel you don t quite meet them all. Training and development will be provided to support your success. Please apply with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please note, applications received with no covering letter will not be considered. The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship. BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
