Job Title: Customer Service Coordinator Location: Telford, TF7 4QL, UK Job Type: Full Time Contract, 6-12 month Work Model: Fully onsite Job Description: Summary: we are looking for more energetic and robust individuals who can manage a wide range of processes, adapt flexibly, and thrive in a high-volume, fast-paced environment Strong computer office skills required for this position Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer's requirements and our contractual obligations. Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer's orders and communicate status and manage escalations. Answer daily queries of customers, relaying information in documented form. Process Customer's new requests and ensure work is managed in a timely manner for Outsource by: Triggering release of Service Orders to our suppliers for Outsource work Partner with logistics to physically verify the units are progressing per the process Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment As required handle requests to verify status for receipt or other processing steps for outsourced work Update internal system notes for individual jobs. To follow quality procedures to log certificates onto the internal system for auditing purpose. Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support. Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives. General purchasing responsibilities may also include trigger and/or generation of requisitions, purchase orders and overall scheduling. Review of supplier quotes, order confirmation status to ensure orders are on-time and meeting customer required dates. Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc. The essential skills required are: Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.) Experience in customer service (2 years or more)
Sep 04, 2025
Contractor
Job Title: Customer Service Coordinator Location: Telford, TF7 4QL, UK Job Type: Full Time Contract, 6-12 month Work Model: Fully onsite Job Description: Summary: we are looking for more energetic and robust individuals who can manage a wide range of processes, adapt flexibly, and thrive in a high-volume, fast-paced environment Strong computer office skills required for this position Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer's requirements and our contractual obligations. Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer's orders and communicate status and manage escalations. Answer daily queries of customers, relaying information in documented form. Process Customer's new requests and ensure work is managed in a timely manner for Outsource by: Triggering release of Service Orders to our suppliers for Outsource work Partner with logistics to physically verify the units are progressing per the process Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment As required handle requests to verify status for receipt or other processing steps for outsourced work Update internal system notes for individual jobs. To follow quality procedures to log certificates onto the internal system for auditing purpose. Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support. Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives. General purchasing responsibilities may also include trigger and/or generation of requisitions, purchase orders and overall scheduling. Review of supplier quotes, order confirmation status to ensure orders are on-time and meeting customer required dates. Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc. The essential skills required are: Proficiency in Microsoft 360, particularly Outlook, PowerPoint and Excel (knowledge of v-lookup formulas, etc.) Experience in customer service (2 years or more)
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description: Job Title: Operational Engineer (Minerva SA Reg Risking) Clearance required:Must hold an Active SC clearance. Duration: 6 months Location: Telford (Hybrid) Job description: Project Overview : The Preventative Risking (PR) team within RIS is responsible for managing the risking and compliance referral processes for Self-Assessment (SA) registrations. Currently, the system identifies approximately 200,000 fraudulent registrations out of 1 million, resulting in an estimated £51 million to £219 million in lost SA repayment claims for (based on 2021/2022 figures). To address this, a proof of concept (POC) was developed using: SAS Enterprise Guide for table creation, SAS Studio V and SAS RTENG to build the SA registration network, SAS Viya 3.5 tools for risk assessment of new SA registrations. The POC leveraged data from 20 different sources, most of which were already housed in the Minerva Oracle database. Previously, some data had to be transferred manually. However, the automated file transfers described in this Solution Design Document (SDD) will now move that data to the SAS platform using approved Enterprise Architecture (EA) integration patterns, with the initial phase targeted for delivery in April 2026. This role will form part of a new scrum team within the Minerva Platform to develop and deliver the Ingestion and Risking within the SAS Platform, including IDP. Key Responsibilities: Design, development, and deployment of data integration and transformation solutions using Pentaho, Denodo, Talend, and SAS. Architect and implement scalable data pipelines and services that support Business Intelligence and analytics platforms. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver robust data solutions. Champion Agile and Scrum methodologies, ensuring timely delivery of sprints and continuous improvement. Drive DevOps practices for CI/CD, automated testing, and deployment of data services. Mentor and guide junior engineers, fostering a culture of technical excellence and innovation. Ensure data quality, governance, and security standards are upheld across all solutions. Troubleshoot and resolve complex data issues and performance bottlenecks. Key Skills: SAS 9.4 (DI), SAS Viya 3.x (SAS Studio, VA, VI). Platform LSF, Jira, Platform Support. GIT. Strong expertise in ETL tools: Pentaho and Talend. Experience with data virtualization using Denodo. Proficiency in SAS for data analytics and reporting. Oracle (good to have). Solid understanding of Agile and Scrum frameworks. Hands-on experience with DevOps tools and practices (eg, Jenkins, Git, Docker, Kubernetes). Strong SQL and data modelling skills. Excellent problem-solving, communication, and leadership abilities. Key Qualifications: Proven track record of data projects and teams. Certifications in Agile/Scrum, DevOps, or relevant data technologies are a plus. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Sep 04, 2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description: Job Title: Operational Engineer (Minerva SA Reg Risking) Clearance required:Must hold an Active SC clearance. Duration: 6 months Location: Telford (Hybrid) Job description: Project Overview : The Preventative Risking (PR) team within RIS is responsible for managing the risking and compliance referral processes for Self-Assessment (SA) registrations. Currently, the system identifies approximately 200,000 fraudulent registrations out of 1 million, resulting in an estimated £51 million to £219 million in lost SA repayment claims for (based on 2021/2022 figures). To address this, a proof of concept (POC) was developed using: SAS Enterprise Guide for table creation, SAS Studio V and SAS RTENG to build the SA registration network, SAS Viya 3.5 tools for risk assessment of new SA registrations. The POC leveraged data from 20 different sources, most of which were already housed in the Minerva Oracle database. Previously, some data had to be transferred manually. However, the automated file transfers described in this Solution Design Document (SDD) will now move that data to the SAS platform using approved Enterprise Architecture (EA) integration patterns, with the initial phase targeted for delivery in April 2026. This role will form part of a new scrum team within the Minerva Platform to develop and deliver the Ingestion and Risking within the SAS Platform, including IDP. Key Responsibilities: Design, development, and deployment of data integration and transformation solutions using Pentaho, Denodo, Talend, and SAS. Architect and implement scalable data pipelines and services that support Business Intelligence and analytics platforms. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver robust data solutions. Champion Agile and Scrum methodologies, ensuring timely delivery of sprints and continuous improvement. Drive DevOps practices for CI/CD, automated testing, and deployment of data services. Mentor and guide junior engineers, fostering a culture of technical excellence and innovation. Ensure data quality, governance, and security standards are upheld across all solutions. Troubleshoot and resolve complex data issues and performance bottlenecks. Key Skills: SAS 9.4 (DI), SAS Viya 3.x (SAS Studio, VA, VI). Platform LSF, Jira, Platform Support. GIT. Strong expertise in ETL tools: Pentaho and Talend. Experience with data virtualization using Denodo. Proficiency in SAS for data analytics and reporting. Oracle (good to have). Solid understanding of Agile and Scrum frameworks. Hands-on experience with DevOps tools and practices (eg, Jenkins, Git, Docker, Kubernetes). Strong SQL and data modelling skills. Excellent problem-solving, communication, and leadership abilities. Key Qualifications: Proven track record of data projects and teams. Certifications in Agile/Scrum, DevOps, or relevant data technologies are a plus. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Job Title: Technology Consultant/Analyst (Storage & Backup) Possibility of Remote Work: Hybrid - 3 days/week WFO Contract Duration: 1 year (extension possible based on performance) Location: Belfast, UK Clearance Requirement: Candidates must already hold valid BPSS or SC clearance. Experience Required: 4+ years Core Skills Required: System Administration with expertise in: Storage: Dell PowerMax, VPLEX, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data Domain, Networker, ECS Operating Systems: VMware, Linux/RedHat Role Responsibilities: Installations, configurations, migrations, operational support, patching, and on-call support Monitor storage systems (volumes, LUNs, disks, logs) Manage Incident, Change, Problem Management , and Capacity Planning Plan and execute Disaster Recovery activities Perform backup management and health checks - monitor jobs, schedules, and logs to ensure successful backups Conduct storage health checks and performance monitoring of storage arrays Validate controller mirroring configuration status from console Troubleshoot system and storage issues
Sep 03, 2025
Contractor
Job Title: Technology Consultant/Analyst (Storage & Backup) Possibility of Remote Work: Hybrid - 3 days/week WFO Contract Duration: 1 year (extension possible based on performance) Location: Belfast, UK Clearance Requirement: Candidates must already hold valid BPSS or SC clearance. Experience Required: 4+ years Core Skills Required: System Administration with expertise in: Storage: Dell PowerMax, VPLEX, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data Domain, Networker, ECS Operating Systems: VMware, Linux/RedHat Role Responsibilities: Installations, configurations, migrations, operational support, patching, and on-call support Monitor storage systems (volumes, LUNs, disks, logs) Manage Incident, Change, Problem Management , and Capacity Planning Plan and execute Disaster Recovery activities Perform backup management and health checks - monitor jobs, schedules, and logs to ensure successful backups Conduct storage health checks and performance monitoring of storage arrays Validate controller mirroring configuration status from console Troubleshoot system and storage issues
JobTitle: SAP Basis Consultant Rate Range: GBP 500/day on inside Ir35 Contract Duration: 6 months Location: Central London (Hybrid - see details below) Security Requirement Candidates must be SC Cleared Working Expectations Primarily remote, with occasional visits onsite aligned with wider team working patterns. Must attend onsite if remote access is unavailable or where Testing requires physical presence. Core hours: 09:30 - 16:30. Possible requirements to work: Outside normal hours for planned activities (work orders, product releases). Unplanned/emergency incidents (high severity). On OOH (Out of Hours) support rota , Sunday-Friday, 1 week in 3, between 17:00-08:00. On weekends (planned work, up to 8 hours, max 2 weekends/month). Role Overview We are seeking a Senior Product Engineer (SAP R2D - Requirements to Develop) to manage, maintain, support, and configure our business-critical SAP system , which underpins applications for: The processing and issuance of banknotes. The secure storage and processing of gold bullion. The role requires expertise in SAP Basis and strong knowledge of functional modules, particularly MM, SD, and WM . Candidates with deep expertise in at least one of these will be considered. Key Responsibilities Deliver major technical change projects on the SAP platform. Maintain and upgrade the SAP system (application, database, operating system). Provide SAP Basis technical expertise , including as-is/to-be design and architecture. Define high-level and low-level SAP platform designs. Provide technical support across the Bank , ensuring 24x6 availability, with occasional OOH support. Produce outputs that meet high standards of quality, maintainability, and compliance with software development and assurance principles. Actively demonstrate the Bank's core values: collaborative, inclusive, empowering, decisive, and open . Essential Requirements SAP Basis expertise with hands-on experience in upgrades and major changes. SAP Certified Application Associate (or higher). Proven end-to-end experience in at least 3 SAP platform projects (installations, upgrades, migrations). Strong technical expertise in SAP software logistics, enhancement packs, upgrades, corrections . In-depth knowledge of SAP Client-based platforms . Linux/RHEL operating system skills (hands-on). Excellent communication, organisation, and workload management skills. Strong knowledge of Agile methodologies and toolsets (eg, Jira). Desirable Skills Solution Architecture skills (TOGAF foundation, ideally SAP Technology). Experience with Client RAC and Client Database Clustering . Advanced skills in RHEL for SAP Solutions .
Sep 03, 2025
Contractor
JobTitle: SAP Basis Consultant Rate Range: GBP 500/day on inside Ir35 Contract Duration: 6 months Location: Central London (Hybrid - see details below) Security Requirement Candidates must be SC Cleared Working Expectations Primarily remote, with occasional visits onsite aligned with wider team working patterns. Must attend onsite if remote access is unavailable or where Testing requires physical presence. Core hours: 09:30 - 16:30. Possible requirements to work: Outside normal hours for planned activities (work orders, product releases). Unplanned/emergency incidents (high severity). On OOH (Out of Hours) support rota , Sunday-Friday, 1 week in 3, between 17:00-08:00. On weekends (planned work, up to 8 hours, max 2 weekends/month). Role Overview We are seeking a Senior Product Engineer (SAP R2D - Requirements to Develop) to manage, maintain, support, and configure our business-critical SAP system , which underpins applications for: The processing and issuance of banknotes. The secure storage and processing of gold bullion. The role requires expertise in SAP Basis and strong knowledge of functional modules, particularly MM, SD, and WM . Candidates with deep expertise in at least one of these will be considered. Key Responsibilities Deliver major technical change projects on the SAP platform. Maintain and upgrade the SAP system (application, database, operating system). Provide SAP Basis technical expertise , including as-is/to-be design and architecture. Define high-level and low-level SAP platform designs. Provide technical support across the Bank , ensuring 24x6 availability, with occasional OOH support. Produce outputs that meet high standards of quality, maintainability, and compliance with software development and assurance principles. Actively demonstrate the Bank's core values: collaborative, inclusive, empowering, decisive, and open . Essential Requirements SAP Basis expertise with hands-on experience in upgrades and major changes. SAP Certified Application Associate (or higher). Proven end-to-end experience in at least 3 SAP platform projects (installations, upgrades, migrations). Strong technical expertise in SAP software logistics, enhancement packs, upgrades, corrections . In-depth knowledge of SAP Client-based platforms . Linux/RHEL operating system skills (hands-on). Excellent communication, organisation, and workload management skills. Strong knowledge of Agile methodologies and toolsets (eg, Jira). Desirable Skills Solution Architecture skills (TOGAF foundation, ideally SAP Technology). Experience with Client RAC and Client Database Clustering . Advanced skills in RHEL for SAP Solutions .
Job Title: Digital Marketing Lead Location: London Area, UK (Hybrid Working) Contract: 9 Months The Digital Marketing Lead for TV plays a pivotal role in the success of our Digital Marketing team. This position is ideal for a senior marketer who is passionate about developing talent and driven by achieving performance outcomes while advancing innovative digital strategies Head of Digital Marketing TV at client The Role In your role as Digital Marketing Lead, you will: Define and optimise the digital marketing strategy for NOW to achieve sports targets and contribute to client's subscription acquisition efforts. Drive customer acquisition. Lead initiatives to reach and acquire new customers through digital marketing channels. Oversee media and creative planning: Steer the end to end digital marketing planning process, overseeing budget allocation and investment across a range of paid media channels, and working with client and NOW third-party media agency and internal creative team Work with trading and insight teams to help the business understand drivers of overall sales performance Inform and influence through insight: Deliver digital marketing performance insights to key business stakeholders, highlighting successes and opportunities for growth Strengthen key stakeholder relationships: Build and maintain strong relationships with key internal and external stakeholders, including brand and product marketing teams, commercial and trading teams, digital product owners, our media agency, and a range of media partners Champion digital first creative transformation : Drive a digital-first approach to creative strategy across marketing campaigns, promoting best practices and creative innovation in digital marketing Promote data-led thinking: Cultivate a culture of data-driven decision-making within the team, ensuring all media, creative, and audience planning is informed by customer data and insight Lead and mentor team: Manage and coach a team of digital marketing experts, providing leadership, development and coaching to support personal and professional growth Support digital growth for the business: Inform and contribute to the strategic vision and roadmap for digital marketing capabilities at client Maintain expert knowledge in digital marketing: Stay informed about the industry, sharing strategic perspective and thoughtful analysis on changes and developments, and championing new ideas
Sep 02, 2025
Contractor
Job Title: Digital Marketing Lead Location: London Area, UK (Hybrid Working) Contract: 9 Months The Digital Marketing Lead for TV plays a pivotal role in the success of our Digital Marketing team. This position is ideal for a senior marketer who is passionate about developing talent and driven by achieving performance outcomes while advancing innovative digital strategies Head of Digital Marketing TV at client The Role In your role as Digital Marketing Lead, you will: Define and optimise the digital marketing strategy for NOW to achieve sports targets and contribute to client's subscription acquisition efforts. Drive customer acquisition. Lead initiatives to reach and acquire new customers through digital marketing channels. Oversee media and creative planning: Steer the end to end digital marketing planning process, overseeing budget allocation and investment across a range of paid media channels, and working with client and NOW third-party media agency and internal creative team Work with trading and insight teams to help the business understand drivers of overall sales performance Inform and influence through insight: Deliver digital marketing performance insights to key business stakeholders, highlighting successes and opportunities for growth Strengthen key stakeholder relationships: Build and maintain strong relationships with key internal and external stakeholders, including brand and product marketing teams, commercial and trading teams, digital product owners, our media agency, and a range of media partners Champion digital first creative transformation : Drive a digital-first approach to creative strategy across marketing campaigns, promoting best practices and creative innovation in digital marketing Promote data-led thinking: Cultivate a culture of data-driven decision-making within the team, ensuring all media, creative, and audience planning is informed by customer data and insight Lead and mentor team: Manage and coach a team of digital marketing experts, providing leadership, development and coaching to support personal and professional growth Support digital growth for the business: Inform and contribute to the strategic vision and roadmap for digital marketing capabilities at client Maintain expert knowledge in digital marketing: Stay informed about the industry, sharing strategic perspective and thoughtful analysis on changes and developments, and championing new ideas
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Event Admin (Logistics Admin Talent Attraction) Location: St Pauls, London Duration: 6 months Role Description: Work with event planners to organise our space, filling it with the right Client branded presence - becoming an expert at exhibition stands, merchandise and our brand assets. Help the team attract a diversity of talent from underrepresented groups and untapped talent. Support our procurement by understanding the Client process and helping our suppliers along the process. Talent Attraction & Branding Introduce potential candidates and their supporters to the Client brand, with compelling content aligned with our employer brand and values. Events Logistics & Administration There's lots of logistics involved in getting Client to show up in style at the many events we take part in. We need stands, volunteers and merchandise. Sometimes we also need electricity and videos/content. You'll work with the event organisers and our couriers to make sure it's all there on the day. You will order our merchandise, researching new cost-effective ideas and following through on POs and tracking couriers. You will work with the Talent Attraction team to put in place the ability to capture leads following events. Collaborate with universities, partners and event organisers to enhance Client's visibility and impact. Work with our employees to ensure we offer volunteering opportunities internally via our apprentice and graduate channel. Social Media Maintain a log of our comms assets and be ready to share them. Be confident in being active on your LinkedIn profile. Create additional Client value through social media outreach primarily through employee advocacy. Support with content creation and design Employee Volunteering & Inclusion Support the Talent Attraction team to engage with our employee volunteers and make sure they are briefed. Promote Client's inclusive culture and wellbeing offer to resonate with our candidates Ensure fairness and accessibility in student engagement activities. Governance & Risk Management Oversee health & safety, safeguarding, insurance, and compliance for our early career's events and programmes. Ensure all activities meet internal policies and external regulatory standards. Skills and experience Someone who enjoys working with data, systems and spreadsheets. Some understanding of Client's recruitment function and knowledge of the teams is essential. An appreciation of what Talent Attraction is and why we need to attract harder to reach candidates. A passion for inclusion, wellbeing, and social impact. Confidence using or willing to learn platforms like LinkedIn, Instagram, Canva, and CRM/email tools. Ability to manage multiple stakeholders and projects with professionalism and creativity. Data-driven mindset with a focus on continuous improvement If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Sep 01, 2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Event Admin (Logistics Admin Talent Attraction) Location: St Pauls, London Duration: 6 months Role Description: Work with event planners to organise our space, filling it with the right Client branded presence - becoming an expert at exhibition stands, merchandise and our brand assets. Help the team attract a diversity of talent from underrepresented groups and untapped talent. Support our procurement by understanding the Client process and helping our suppliers along the process. Talent Attraction & Branding Introduce potential candidates and their supporters to the Client brand, with compelling content aligned with our employer brand and values. Events Logistics & Administration There's lots of logistics involved in getting Client to show up in style at the many events we take part in. We need stands, volunteers and merchandise. Sometimes we also need electricity and videos/content. You'll work with the event organisers and our couriers to make sure it's all there on the day. You will order our merchandise, researching new cost-effective ideas and following through on POs and tracking couriers. You will work with the Talent Attraction team to put in place the ability to capture leads following events. Collaborate with universities, partners and event organisers to enhance Client's visibility and impact. Work with our employees to ensure we offer volunteering opportunities internally via our apprentice and graduate channel. Social Media Maintain a log of our comms assets and be ready to share them. Be confident in being active on your LinkedIn profile. Create additional Client value through social media outreach primarily through employee advocacy. Support with content creation and design Employee Volunteering & Inclusion Support the Talent Attraction team to engage with our employee volunteers and make sure they are briefed. Promote Client's inclusive culture and wellbeing offer to resonate with our candidates Ensure fairness and accessibility in student engagement activities. Governance & Risk Management Oversee health & safety, safeguarding, insurance, and compliance for our early career's events and programmes. Ensure all activities meet internal policies and external regulatory standards. Skills and experience Someone who enjoys working with data, systems and spreadsheets. Some understanding of Client's recruitment function and knowledge of the teams is essential. An appreciation of what Talent Attraction is and why we need to attract harder to reach candidates. A passion for inclusion, wellbeing, and social impact. Confidence using or willing to learn platforms like LinkedIn, Instagram, Canva, and CRM/email tools. Ability to manage multiple stakeholders and projects with professionalism and creativity. Data-driven mindset with a focus on continuous improvement If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.