CPI Selection

My client, is a market-leading International Express Courier company seeking a Logistics Co-ordinator to manage their Key Accounts. This role is perfect for someone with strong customer service experience, excellent organisational skills, and a proactive approach. You'll play a key role in ensuring smooth operations, delivering first-class service to key clients, and coordinating logistics with maximum efficiency. Key Responsibilities Customer Service & Account Management Manage and maintain relationships with Premier/Key Accounts Review and track PODs (proof of deliveries) Communicate with customers, suppliers, and retailers via telephone and email Resolve issues such as misrouted/lost/undelivered shipments, liaising with overseas partners Update records on the in-house system (training provided) Distribution & Event Support Process distributions, including creating waybills for packages Pick and pack items in the warehouse when required Coordinate shipments to the correct destinations Support event and show logistics where needed Key Requirements Previous experience in customer service/key accounts within the express/logistics industry (Essential) Strong administration and IT/computer skills (Essential) Excellent communication and problem-solving abilities A true team player, with the ability to work independently and use initiative Hardworking, reliable, and committed to delivering a high standard of service Location - Slough (Office Based - non negotiable) Salary - £25K - £30K DOE If you're a motivated individual with a passion for logistics and exceptional customer service, I'd love to hear from you.