Ashdown Group

A fantastic opportunity has arisen within a small but growing IT Consultancy. They are looking for an IT Support Engineer to join the team at the 2 nd line level supporting their mostly SME central and South-East London-based clients. The company has recently acquired a number of impressive retained contracts, and the role will essentially be a mix of office based helpdesk support and client site based 2 nd line support. There is great scope to progress with the company and take on more responsibility at a 3 rd line level in time. The role offers the flexibility to work from home when appropriate (but is predominantly to be based at the Sevenoaks office). The role is paying up to £42,000 plus benefits. Candidates must have the following technical skills up to 2nd line support level: Windows Server 2008 to latest server environments, Windows 7, Windows 8 and Windows 10. Apple OSX. Active Directory. Knowledge of MS Exchange would be good but not essential. Email and email archive solutions such as Google G Suite and MS Office 365. Email security products e.g. Mimecast / MessageLabs. Storage solutions - NAS, DAS, SAN. File replication solutions. Backup technologies and procedures (onsite / offsite,) - Backup exec, ArcServe JungleDisk, etc. Virtualisation products - MS Hyper-V, VMWare, AWS and MS Azure. Firm understanding of networks covering LAN, vLAN and WAN technologies. Switch / routing / firewall appliances. Good knowledge of GPO deployment of Windows and Apple environments (Microsoft, Jamf, etc.)

A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Support Engineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. Youll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting s click apply for full job details

My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.

A dynamic and customer-focused Claims and Compensation company is seeking an experienced and detail-oriented Compliance Manager. The ideal candidate will ideally have a solid understanding of the Financial Conduct Authority (FCA) regulations within a Claims Management environment as well as general compliance frameworks and the regulatory landscape within the UK financial services industry. You will play a key role in ensuring the company meets all regulatory obligations, mitigating compliance risks, whilst maintaining a culture of ethical business practices. Essential Experience, Skills & Qualifications : In-depth knowledge of FCA regulations and the UK financial services regulatory environment. Proven experience in a compliance management role, ideally within a financial services firm. Strong understanding of regulatory reporting, audits, and compliance risk management. Experience working with FCA regulatory submissions and reporting. Ability to interpret complex regulations and advise senior management accordingly. Strong communication skills, with the ability to interact effectively with senior leadership, external regulators, and internal stakeholders. Detail-oriented, with strong analytical and problem-solving abilities. Desirable: Relevant compliance qualifications (eg, ICA Diploma in Compliance, CISI, or similar). Experience in an FCA-regulated firm such as a bank, insurance company, investment firm or claims management environment. Knowledge of industry-specific regulations beyond the FCA, such as GDPR, anti-money laundering (AML), and Financial Crime. This fantastic new role is to be based in the company's office in Liverpool city centre and offers a competitive salary of £50,000-£65,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.

A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Lead to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. You'll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable growth. Key Responsibilities: Full technical HubSpot ownership & configuration Build, optimize, and maintain custom workflows, deal stages, life cycle stages, lead scoring, and properties Manage user roles, permissions, and governance across teams Lead complex automation strategies across the funnel (email, sales enablement, operations) Develop and manage integrations between HubSpot and third-party tools (eg Salesforce, NetSuite, Segment, Slack, Zapier, custom APIs) Own technical implementation of custom API integrations using HubSpot's API and Middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 3-5+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations, and data structures Experience with HubSpot API and third-party integrations Confident managing large datasets and CRM hygiene Comfortable using tools like Zapier, Make, Postman, or similar Nice-to-Have Experience: Knowledge of Salesforce, NetSuite, or other CRMs/ERPs Familiarity with JavaScript, JSON, or Python (for API and integration work) HubSpot certifications (Marketing Software, CMS, Operations, or Developer certifications) This fantastic new role is to be based in the company's office in Liverpool city centre and offers a competitive salary of £55,000-£75,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.

A dynamic and customer-focused Claims and Compensation company is seeking a highly skilled and detail-oriented Senior Data Analyst. In this role, you will lead data-driven initiatives, analyse complex data sets, and deliver insights that inform strategic decisions across the business. You'll collaborate with cross-functional teams to translate business needs into data solutions, develop dashboards, and guide Junior Analysts. Key Responsibilities Design and execute complex data analyses to support business strategy and operations. Interpret data, analyse results using statistical techniques, and provide actionable insights. Collaborate with stakeholders to identify opportunities for data-driven decision-making. Develop and maintain dashboards and reports to track key performance indicators (KPIs). Work closely with data engineers to ensure data accuracy and infrastructure optimization. Required Qualifications and Experience: Bachelor's or master's degree in data science, Statistics, Computer Science, Economics, or a related field. 5+ years of experience in data analysis, business intelligence, or related roles. Proficiency in HubSpot CRM. Strong proficiency in SQL, Excel, and data visualization tools (eg, Tableau, Power BI, Looker). Experience with statistical analysis tools (eg, Python, R) and data manipulation techniques. Excellent analytical, problem-solving, and critical thinking skills. Proven ability to communicate technical findings to non-technical stakeholders. Preferred: Experience with cloud data platforms (eg, AWS Redshift, Google BigQuery, Snowflake). Familiarity with A/B testing, forecasting, and predictive modelling techniques. Experience in eCommerce as well as Finance and Healthcare industries. This fantastic new role is to be based in the company's office in Liverpool city centre and offers a competitive salary of £50,000-£60,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.

Do you have a background in care management, nursing or another health discipline and looking for a fulfilling role within the healthcare sector? Our client, an award-winning home care provider, are seeking a Client Liaison Manager to join their dedicated team. As Client Liaison Manager, you will be the first point of contact for new and existing clients to ensure the delivery of exceptional, person-centred care. The role will require you to work autonomously and manage your own diary to reflect client requirements but will be primarily based at the company s offices near Kingston. You will be a confident communicator and with previous experience of working across multidisciplinary teams, including GPs, hospitals, community nursing teams, social services, and other health professionals. A key part of your role will be to develop personalised care plans, conduct thorough risk assessments and create and maintain MAR charts, ensuring all documentation and care delivery strictly adhere to CQC regulations. The is an integral role within the business and you will ensure that clients and their families are supported with compassion and discretion at all times. • Previously worked as a Health professional or Care Manager/Supervisor • Strong knowledge of person-centred care planning and risk assessment. • Excellent understanding of CQC regulations and best practice in care provision. • Proficient with Patient Management systems and Microsoft Office. • Outstanding people skills with empathetic approach. • Excellent communication skills, both written and verbal. • Strong organisational and time-management abilities. • Full UK driving licence with access to own vehicle. This is a fantastic opportunity to join a supportive and inclusive working environment where you will benefit from ongoing training and professional development opportunities. The role is offered with a salary of up to £38,000, pension and 20 days holiday plus bank holidays >

Service Desk Manager In this role, you will report directly to the IT Director and take full responsibility for leading, developing, and motivating a team of 1st, 2nd, and 3rd line engineers. You'll set clear expectations, provide coaching and mentorship, and create a culture of accountability and continuous improvement. A key part of your remit will be managing workloads, prioritising tasks effectively, and ensuring the team delivers an outstanding IT service across the organisation. You'll play a central role in shaping and embedding ITIL-based processes, ensuring best practice is applied consistently and that service standards continue to improve. You'll also take ownership of performance management-conducting regular reviews, setting objectives, and supporting professional development to ensure the team grows in capability and confidence. Beyond people leadership, you'll oversee the organisation's entire technical estate, spanning desktop services, remote access, mobile computing, telephony, and printing solutions. At a strategic level, you'll identify infrastructure needs, assess risks, highlight policy or process gaps, and contribute to long-term IT planning alongside the IT Director. This role requires excellent communication and interpersonal skills. You'll frequently liaise with senior stakeholders, translating technical concepts into clear language and building strong, trusted relationships across the institution. On the technical side, you'll need a solid understanding of both Windows and Mac Environments, alongside experience in Office 365, Active Directory, networking protocol, Intune, MDM solutions and antivirus platforms. A strong working knowledge of ITIL processes is essential, ideally with proven experience embedding them successfully within a live IT service environment.

Are you an experienced IT professional with a background in hospitality? We're looking for an IT Consultant for a 6-month FTC to lead and manage the technology infrastructure across our client's portfolio of hospitality venues across the UK. The candidate will be required to visit a number of sites so must be willing to travel within the UK (Central and Northern regions) and have their own transport. As the IT Consultant, you will be responsible for the implementation, management, and optimisation of IT systems across all venues, including leading on the migration of their existing PMS to Mews. You'll play a key role in aligning technology with business goals, improving operational efficiency, and enhancing the guest experience. Key responsibilities Evaluate existing IT infrastructure and deliver tailored technology solutions for a variety of hospitality settings. Lead the transition of Property Management Systems (PMS) from platforms such as Little Hotelier to Mews, ensuring a smooth and efficient changeover. Manage the implementation and integration of guest-facing technologies, including mobile check-in/out, smart locks, and self-service kiosks, to enhance the overall guest experience. Plan and deploy CCTV systems and access control solutions, while ensuring full compliance with data security standards such as PCI DSS and GDPR. Deliver training and ongoing technical support to staff, ensuring confident use of newly implemented systems and tools. Optimize system performance and scalability, with a strong focus on operational efficiency and guest satisfaction. Oversee the migration of hosting services and email systems from third-party providers to in-house infrastructure. Candidates must have Degree in Information Technology, Computer Science, or Hospitality Management. Proven experience in IT management within the hospitality industry. In-depth knowledge and practical experience with Property Management Systems, including Mews. Strong understanding of POS, Wi-Fi, access control, and network infrastructure. Experience with CCTV system setup and networking. Ability and willingness to travel regularly to sites across the UK Excellent communication, problem-solving, and project management skills This is a fantastic opportunity for an IT professional to join a dynamic and fast-growing company in the hospitality industry. The role is offered on a 6-month FTC basis with a pro rata salary of £65,000 p.a.

Are you an experienced IT professional with a background in hospitality? We're looking for an IT Consultant for a 6-month FTC to lead and manage the technology infrastructure across our client's portfolio of hospitality venues across the UK. The candidate will be required to visit a number of sites so must be willing to travel and have their own transport. As the IT Consultant, you will be responsible for the implementation, management, and optimisation of IT systems across all venues, including leading on the migration of their existing PMS to Mews. You'll play a key role in aligning technology with business goals, improving operational efficiency, and enhancing the guest experience. Key responsibilities Evaluate existing IT infrastructure and deliver tailored technology solutions for a variety of hospitality settings. Lead the transition of Property Management Systems (PMS) from platforms such as Little Hotelier to Mews, ensuring a smooth and efficient changeover. Manage the implementation and integration of guest-facing technologies, including mobile check-in/out, smart locks, and self-service kiosks, to enhance the overall guest experience. Plan and deploy CCTV systems and access control solutions, while ensuring full compliance with data security standards such as PCI DSS and GDPR. Deliver training and ongoing technical support to staff, ensuring confident use of newly implemented systems and tools. Optimize system performance and scalability, with a strong focus on operational efficiency and guest satisfaction. Oversee the migration of hosting services and email systems from third-party providers to in-house infrastructure. Candidates must have Degree in Information Technology, Computer Science, or Hospitality Management. Proven experience in IT management within the hospitality industry. In-depth knowledge and practical experience with Property Management Systems, including Mews. Strong understanding of POS, Wi-Fi, access control, and network infrastructure. Experience with CCTV system setup and networking. Ability and willingness to travel regularly to sites across the UK. Excellent communication, problem-solving, and project management skills This is a fantastic opportunity for an IT professional to join a dynamic and fast-growing company in the hospitality industry. The role is offered on a 6-month FTC basis with a pro rata salary of £65,000p.a.

This is a newly created senior developer position for a Lead .Net Developer to join a well-established UK firm's growing software development team. My client, based in Bishop's Stortford, is offering a salary of £70,000 and is happy with 99% remote working. To be considered for this position, you will be a highly experienced MS full-stack .Net software developer. Skills will include Azure, C#, ASP.Net, .Net Core, MVC, SQL Server, SSRS, SSIS, PostgreSQL, Entity Framework, HTML, CSS, JavaScript, JQuery, and either Angular, React, VUE or Node (or similar). The successful candidate will have solid experience in full life cycle application development. You will be well-versed in structured programming, software testing and database optimisation The ideal candidate will have proven ability to understand a business requirement or process, and turn it into well-written, well-tested, documented and maintainable code. This role will be 90% Work From home-based, with occasional meetings in Bishop's Stortford. In return for hard work and dedication, my client is offering a salary of circa £70,000 and the chance to work on exciting customer-driven projects using the latest development stack. If you are an experienced C# ASP.Net Full Stack Software Developer and you are looking for a new challenge, please send me your CV immediately

A well-established business is looking for an accomplished Systems Engineer to join its team based in Central London. Please note this is an office based role and previous experience working for an MSP is highly desirable. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 3rd line IT support and infrastructure management Strong knowledge of Windows Server and Windows client environments Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Solid understanding of networking, firewalls, and security best practices Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Proven track record of technical project delivery As part of a small but dynamic team you will be responsible for the support, maintenance and development of client environments. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well managed. You will also act as an escalation point for support issues.

Content Specialist Life Insurance Market intelligence Leader London/Hybrid Are you a Life insurance expert with a flair for content strategy and a passion for shaping the future of market intelligence? We're proud to partner with a global leader in insurance market insight, in their search for a Content Specialist who will drive innovation and excellence across their Life & Pensions portfolio. About the Role: As the Content Specialist Life, you ll lead the content evolution for key markets, leveraging your in-depth insurance knowledge to deliver regulatory intelligence, thought leadership, and high-quality analysis. This is a hybrid opportunity based in London, ideal for someone who thrives at the intersection of research, content creation, and stakeholder engagement. What You ll Be Doing: Own and develop a long-term content strategy for Life & Pensions markets Conduct deep-dive market research, interpreting regulations and trends Collaborate with commercial and product teams to ensure client-focused content Create engaging reports, articles, and thought leadership on key insurance topics Build and nurture relationships with key stakeholders across global markets What We re Looking For: Proven expertise in Life insurance, including pensions, healthcare, and employee benefits Ability to analyse regulations and translate them into actionable content Strong writing, editing, and research skills Excellent stakeholder management and international communication skills Familiarity with PMI, reinsurance, non-admitted insurance, and insurance tax Bonus: Additional language skills and exposure to Non-Life insurance Why This Role Stands Out: Join a respected name in global insurance intelligence Take ownership of a high-impact content portfolio Work with a forward-thinking team at the cutting edge of market research Enjoy a flexible, hybrid work model >

A prestigious, specialist insurance business based in Central London are looking for a KYC Screening Analyst to join the team on a 6-month fixed term contract.Please note the role offers hybrid working (3 days per week in the office and 2 days working from home).To be suitable you will have experience working in a similar role in the insurance sector or wider financial services sector.As the KYC Screening Analyst you will be carrying out and monitoring screening checks within the organisation and providing assistance to the Operational Support team.Your key responsibilities as KYC Screening Analyst will include ensuring screening/sanctions checks are conducted in a timely manner with all reports filed accurately, you will refer any high/medium risks to legal for investigation, refer any questions to the Team Leader and maintain referral spreadsheets. You will also have the opportunity to be involved in relevant project work.To be suitable you will have experience working within a similar role within the financial services sector - knowledge of KYC operational support is preferred. Experience with Moody's software is desirable but not essential. You will be proactive and self-motivated with good organisation skills and attention to detail. You will be a flexible team player who can work on your own initiative but know when to refer to a manager.The salary on offer is up to £40,000 per annum pro rata dependent on the level of experience.Other job titles relevant to this role could include: KYC & Sanctions Screening Analyst, Compliance Support Analyst, KYC Operations Analyst, KYC Administrator, KYC Analyst, KYC Compliance Analyst, KYC & Screening Analyst, KYC Client Onboarding or similar.

A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Support Engineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. You'll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable growth. Key Responsibilities: Full technical HubSpot ownership & configuration Build, optimize, and maintain custom workflows, deal stages, lifecycle stages, lead scoring, and properties Manage user roles, permissions, and governance across teams Lead complex automation strategies across the funnel (email, sales enablement, operations) Develop and manage integrations between HubSpot and third-party tools (e.g. Salesforce, NetSuite, Segment, Slack, Zapier, custom APIs) Own technical implementation of custom API integrations using HubSpot's API and middleware tools Implement testing processes for workflows, forms, scoring models, and integrations Troubleshoot technical issues and liaise with HubSpot support where needed Must-Have Experience: 3-5+ years of hands-on HubSpot experience Strong understanding of HubSpot Marketing Hub and Sales Hub Proven experience building complex workflows, lead scoring, automations, and data structures Experience with HubSpot API and third-party integrations Confident managing large datasets and CRM hygiene Comfortable using tools like Zapier, Make, Postman, or similar Nice-to-Have Experience: Knowledge of Salesforce, NetSuite, or other CRMs/ERPs Familiarity with JavaScript, JSON, or Python (for API and integration work) HubSpot certifications (Marketing Software, CMS, Operations, or Developer certifications) This fantastic new role is to be based in the company's office in Liverpool city centre and offers a competitive salary of £55,000-£75,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.

Digital Product Manager - Full time permanent role - Hybrid (West London 3 days a week) - Salary up to £70,000 plus 25 days holiday and London travel/commuting paid A successful West London business is currently looking for an experienced Digital Product Manager to join its IT function. This exciting new role will focus on digital application management and managing a team to deliver enhancements and future automation based on business needs. Duties will include: - Managing internal team of Low Code Developer and Data Engineer - Working with 3rd party vendors and internal team to deliver low-code applications and data warehousing across the Microsoft Power Platform - Gathering user and business requirements - Change management and chairing CAB - Improving efficiency through automating solutions - Oversee system enhancements and software upgrades - Oversee data engineering process - ETL/ELT pipelines with Azure Data Factory - Drive development of Snowflake Data Warehouse - Digital roadmap development - IT projects To be considered suitable you will need the following skills/experience: - Understanding of the Microsoft Power Platform - Understanding of SDLC - Team management - Strong requirements gathering experience - Budget management and reporting - Vendor management - BI and Analytics (QlikSense) reporting - Exposure to automation/AI

Project Manager/Coordinator - Initial 4-5 month contract based on site in West London - Paying a day rate of £250-£300 inside IR35 - Large global employer A large West London company are looking for a Project Coordinator/Manager to work with an external vendor to deliver a large scale deployment/installation of wireless devices. Duties will include: - Liaising with external supplier to coordinate effective installation and deployment - Work with internal teams to plan and communicate projects with minimal disruption - Track project progress and milestone reporting - Ensure supplier meets deadlines To be considered suitable you will need the following skills and experience: - Available within the next two weeks and able to commute to Chiswick, West London 4-5 days a week - Strong stakeholder management skills and ability to manage suppliers to get projects completed efficiently - Strong communication skills - Proven project management, coordination, administration experience - Ideally some experience in projects involving wireless technology, CCTV, AV, security cameras or similar and in a multisite environment

A successful financial technology company are looking for an experienced Content Writer to join the marketing team. This is a hybrid role two days per week in their Central London office and three days per week working from home. As the Content Writer, you will play a pivotal role in helping the brand become a recognised industry leader, you will be a talented storyteller who enjoys making complex topics simple and engaging. You will create insightful and compelling long-form content and collaborate with the Head of Brand Communications to shape the content strategy. Your other key responsibilities as Content Writer will include creating white papers, blog posts, articles, case studies and educational guides. You will collaborate with subject matter experts to gather insights, ensure accuracy and develop content and ensure your content reaches its full potential through amplification and multi-channel repurposing. You will also optimise long-form content for search engines (SEO) to improve organic visibility and work with the design team to ensure content is visually appealing, effectively presented and optimised for digital distribution. You will monitor content performance metrics and identify opportunities for optimisation and repurposing and ensure all your content adheres to brand guidelines acting as a guardian of the brands narrative. The ideal candidate will have 3+ years experience as a Content Writer/Content Strategist with a strong portfolio of published long-form content and experience within the finance or wider professional services sector is highly desirable. You will have SEO experience and be highly organised and deadline driven. The salary on offer is £50,000 - £55,000 per annum dependent on experience and an exceptional benefits package which includes extensive private healthcare, enhanced sick leave and enhanced maternity and paternity, a generous annual training budget and in-office wellbeing perks such as manicures, massages and barbers. >

A well established and successful technology company are looking for an experienced Accounts Payable professional to join the finance team. Please note, to be suitable you will need to live a short, commutable distance to their office based in North West London. Working in Accounts Payable, as part of a small and friendly team, you will ensure the management of outgoing payments to suppliers. Your key responsibilities working in Accounts Payable will include reconciling purchase orders, receipts, invoices and supplier statements, maintaining supplier accounts and resolving discrepancies, onboarding new suppliers and conducting credit checks, processing high volume supplier invoices and prepare and process payment runs. The ideal candidate will have experience working within an accounts payable role and have a strong understanding of accounting principles and practices. You will be proficient in accounting software (experience with Epicor/SAP/Sage, Xero is a plus) with strong MS Excel skills. You will have excellent organisational skills and attention to detail and have a proactive approach to problem solving. The salary on offer is up to £35,000 per annum. >