RedTech Recruitment Ltd

Customer Success Manager A brilliant opportunity for an experienced Customer Success Manager to join a market-leading disruptive SaaS company in London, UK. This offers a unique opportunity to join one of the fastest growing tech companies in the UK on their journey, ensuring their customers realise success from their products. We are particularly keen to hear from those with experience in Customer Success Management for a SaaS organisation. Location: Central London Hybrid 3 days on site Salary: £50,000 £75,000 per annum + excellent benefits Requirements for Customer Success Manager Commercial experience working as a Customer Success Manager, ideally within a SaaS organisation This company values top academics so is looking for a 2.1 or 1st-class degree from a top university and at least AAB at A Level (please ensure academics are on your CV when applying) You are able to easily grasp technology and are intrigued by the impact AI is having Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Responsibilities for Customer Success Manager You will be a central font of knowledge ensuring an excellent customer experience to the users. You will be liaising with clients, sales team and technical teams Execute seamless handovers between pre-sales and post-sales Help clients get the most out of the software product, overseeing customer engagement and fostering client relationships Solve client problems and resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance service delivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates Opportunity to move into a leadership role. You will be able to manage multiple teams across international offices A good remuneration and benefits package Applications: If you would like to apply for this unique Customer Success Manager opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn t of interest, please visit our website to see out other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Web & Digital Content Designer A fantastic opportunity for a creative and technically skilled Web & Digital Content Designer to join a growing tech start-up. This role will suit a recent graduate or an early-mid career designer with a strong creative eye, excellent web design skills, and the ability to work independently in a small but highly collaborative marketing team. Location: Office-based in Saffron Walden, Essex (5 days per week) - ideally you will drive with your own licence (please note the office is not easily commutable from London by public transport) Salary: Competitive, depending on experience Requirements for Web & Digital Content Designer Degree educated in Graphic Design, Digital Media, or similar - this company likes strong academics, so please ensure your academic achievements are included on your CV Strong working knowledge of CSS, HTML and CMS platforms such as WordPress or Joomla Proficiency with Adobe Creative Cloud tools, including Photoshop, Illustrator, and InDesign Skilled in artwork creation, proofing, editing, and retouching Ability to create unique visual assets, including photographic retouching and visualisation work Strong time management and organisational skills, with the ability to handle multiple projects Excellent communication skills, confident liaising with colleagues, printers, agencies, and technical teams Experience with Blender or other 3D creation suites would be advantageous Due to the nature of the company you must be eligible for UK Security Clearance (this usually means you have been a UK resident for 5+ years, have a clean criminal record etc). Portfolio showcasing web design creativity and visual design work is essential Responsibilities for Web & Digital Content Designer Produce web page layouts, including typography, colours, imagery, animation, and 3D renders Define and implement website specifications for company projects Collaborate with creative and technical teams to deliver engaging, brand-consistent websites Manage and improve website navigation, usability, and accessibility standards Proof-read and edit website content, debug code, and re-design pages when necessary Contribute to social media strategy and create supporting visual assets Edit and optimise video and podcast content for online use Implement SEO best practices and analyse performance using data analytics Maintain up-to-date knowledge of design trends, tools, and technologies Liaise with external agencies and suppliers as needed What this role offers: The chance to join an ambitious start-up during an exciting growth phase The opportunity to work on diverse, creative projects across web, video, and social media Autonomy, responsibility, and career development in a collaborative team environment Applications If you would like to apply for this unique Web & Digital Content Designer role, please send your CV and portfolio via the relevant links. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this when applying.