At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. Join Telent Network Services as a Project Planner for the Hinckley Point C and Sizewell C Nuclear Power Station Projects, the UK's most significant infrastructure developments. This role is pivotal in supporting the planning and execution of critical communications and technology systems. You will be part of a dynamic team, working closely with engineers, project managers, and stakeholders to ensure timely delivery and project success. We are an NEC Contract that relies heavily on the Primavera Programme and our successful PMO manages all our costs and applications through the programme. What you'll do: Ensure that the project team is kept regularly updated and familiar with programme schedule. Support the development of schedules at different stages of the lifecycle, with the ability to analyse, and document inter-departmental and intra-departmental business process flows. Provide project performance measurement and reporting. Represent and contribute to planning topic discussions and meetings. Identify and monitor schedule related risks and support mitigations measures. Develop and define project goals and objective and drive continuous improvement Monitor and analyse project effectiveness using qualitative and quantitative tools. Recommend and implement modifications to improve effectiveness and attain project milestones. Provide support to Project Managers and Engineers on planning matters. Build relationships with managers, engineers, and external suppliers. Keep the client team updated on progress. Review activity sequencing, durations, resources, and safety requirements. Produce tender plans and support bids. Promote Collaborative Planning sessions. Review contractual changes and perform critical path analysis. Prepare project work breakdown structures and schedules. Provide project performance measurement and reporting. Identify and monitor schedule-related risks and support mitigation measures. Who you are: As Project Planner, you will manage and coordinate the planning process, including analysis, programme updates, progress tracking, variance monitoring, and dashboard reporting-either independently or in collaboration with a project-specific planner. You will ensure effective schedule management by regularly reviewing progress with workstream leads, the wider project team, and senior management. Additionally, you will support cost control updates and report financial performance through Oracle. Throughout the project lifecycle, you will continuously assess performance to enable effective management and successful delivery. You are a proactive and detail-oriented planner with strong communication and analytical skills. You thrive in collaborative environments and are adept at managing complex schedules and stakeholder expectations. Key requirements: Experience in project planning within engineering or infrastructure projects. Proficiency in primavera planning tools and software. Strong understanding of project lifecycle and scheduling techniques. Excellent communication and stakeholder management skills. Ability to analyse and document business process flows. Relevant qualifications in project management or planning. Practical use of planning applications including Primavera P6, Microsoft Project and Microsoft Office applications including, Word, Excel, PowerPoint. Management Successful Programmes (MSP). Strong communications skills (both written and verbal). Excellent report writing and presentation skills. A programme narrative is issued with the programme each period. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The Nuclear Programme team is a mature successful team where harmony is promoted and generally experienced. We are highly thought of by our customer team and the project are in control. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Company pension scheme. A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 03, 2025
Full time
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. Join Telent Network Services as a Project Planner for the Hinckley Point C and Sizewell C Nuclear Power Station Projects, the UK's most significant infrastructure developments. This role is pivotal in supporting the planning and execution of critical communications and technology systems. You will be part of a dynamic team, working closely with engineers, project managers, and stakeholders to ensure timely delivery and project success. We are an NEC Contract that relies heavily on the Primavera Programme and our successful PMO manages all our costs and applications through the programme. What you'll do: Ensure that the project team is kept regularly updated and familiar with programme schedule. Support the development of schedules at different stages of the lifecycle, with the ability to analyse, and document inter-departmental and intra-departmental business process flows. Provide project performance measurement and reporting. Represent and contribute to planning topic discussions and meetings. Identify and monitor schedule related risks and support mitigations measures. Develop and define project goals and objective and drive continuous improvement Monitor and analyse project effectiveness using qualitative and quantitative tools. Recommend and implement modifications to improve effectiveness and attain project milestones. Provide support to Project Managers and Engineers on planning matters. Build relationships with managers, engineers, and external suppliers. Keep the client team updated on progress. Review activity sequencing, durations, resources, and safety requirements. Produce tender plans and support bids. Promote Collaborative Planning sessions. Review contractual changes and perform critical path analysis. Prepare project work breakdown structures and schedules. Provide project performance measurement and reporting. Identify and monitor schedule-related risks and support mitigation measures. Who you are: As Project Planner, you will manage and coordinate the planning process, including analysis, programme updates, progress tracking, variance monitoring, and dashboard reporting-either independently or in collaboration with a project-specific planner. You will ensure effective schedule management by regularly reviewing progress with workstream leads, the wider project team, and senior management. Additionally, you will support cost control updates and report financial performance through Oracle. Throughout the project lifecycle, you will continuously assess performance to enable effective management and successful delivery. You are a proactive and detail-oriented planner with strong communication and analytical skills. You thrive in collaborative environments and are adept at managing complex schedules and stakeholder expectations. Key requirements: Experience in project planning within engineering or infrastructure projects. Proficiency in primavera planning tools and software. Strong understanding of project lifecycle and scheduling techniques. Excellent communication and stakeholder management skills. Ability to analyse and document business process flows. Relevant qualifications in project management or planning. Practical use of planning applications including Primavera P6, Microsoft Project and Microsoft Office applications including, Word, Excel, PowerPoint. Management Successful Programmes (MSP). Strong communications skills (both written and verbal). Excellent report writing and presentation skills. A programme narrative is issued with the programme each period. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The Nuclear Programme team is a mature successful team where harmony is promoted and generally experienced. We are highly thought of by our customer team and the project are in control. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Company pension scheme. A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Cloud Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. This is a hybrid working role, with a requirement to be in our client's office in the Southampton region 2-3 times per week. What you'll do: Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure Serve as the internal on-site escalation point for support issues and programmes Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs. Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments. Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customers Key Requirements: Experience with supporting public cloud and/or traditional on-premises infrastructure Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms Good understanding of core networking concepts Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams. Must be eligible for SC Clearance What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 02, 2025
Full time
Cloud Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. This is a hybrid working role, with a requirement to be in our client's office in the Southampton region 2-3 times per week. What you'll do: Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure Serve as the internal on-site escalation point for support issues and programmes Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs. Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments. Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customers Key Requirements: Experience with supporting public cloud and/or traditional on-premises infrastructure Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms Good understanding of core networking concepts Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams. Must be eligible for SC Clearance What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you'll do: Assist on all Governance, Risk and Compliance activities across Network Services Business Unit. Provide specialist security expertise for multiple internal projects across the Network Services business area. Provide guidance in secure software development throughout the lifecycle. Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301. Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity. Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles. Creation of the Threat Modelling process to be used across all services and systems Who you are: You're a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP Good technical and technical security knowledge across all security domains Knowledge and working experience of working with both Azure, CISCO and Fortinet Ability to articulate developing information security risks at a technical and business level. Experience in high-security or mission-critical environments-such as the military, law enforcement, or similar is a strong advantage, but not essential. Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 02, 2025
Full time
Senior Information Security Officer Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Network Services Business Unit Security Manager, the Senior Information Security officer will ensure security is embedded into all areas of the business and appropriate technical controls are in place throughout our infrastructure. This company facing role will assist new initiatives such as Threat Modelling and assist projects through the tender process. This is a hybrid working role, with a requirement to be in our Warwick a few times per month. What you'll do: Assist on all Governance, Risk and Compliance activities across Network Services Business Unit. Provide specialist security expertise for multiple internal projects across the Network Services business area. Provide guidance in secure software development throughout the lifecycle. Lead on risk and compliance technical assessments of all applicable standards, policies, regulation, and legislation compliance Creation of security standards and requirements documents for projects and activities to be based on ISO 27001, NIST 800-53 and ISO 22301. Review risks, propose mitigation actions and solutions, and assisting ongoing risk treatment activity. Assist the security testing process from scoping, planning and stakeholder management through to remediation requirements lifecycles. Creation of the Threat Modelling process to be used across all services and systems Who you are: You're a security professional who knows how to keep systems and data safe without slowing the business down. You understand the latest threats, know your way around security frameworks, and can turn complex risks into clear actions. Key Requirements: Hold one or more recognised security qualifications such as CISSP, CISM, CCSP, or CISMP Good technical and technical security knowledge across all security domains Knowledge and working experience of working with both Azure, CISCO and Fortinet Ability to articulate developing information security risks at a technical and business level. Experience in high-security or mission-critical environments-such as the military, law enforcement, or similar is a strong advantage, but not essential. Eligible for National Security Vetting at the Security Check (SC) level What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans Supporting the wider team during busy periods such as taking calls and logging tickets Provide cover for the incident manager during periods of absence Key requirements: Proven experience within a Service Desk / Help Desk environment Confident communicator, able to navigate difficult conversations Customer focused Able to effectively multitask Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MS office tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 days annual leave, and the option to buy or sell days annually Overtime options available Access to the Flexible Benefits portal Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We're guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Sep 02, 2025
Full time
Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans Supporting the wider team during busy periods such as taking calls and logging tickets Provide cover for the incident manager during periods of absence Key requirements: Proven experience within a Service Desk / Help Desk environment Confident communicator, able to navigate difficult conversations Customer focused Able to effectively multitask Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MS office tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 days annual leave, and the option to buy or sell days annually Overtime options available Access to the Flexible Benefits portal Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We're guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. From coordinating documentation and reporting through to monitoring costs, creating estimates, and analysing spend, you'll help keep projects running smoothly and commercially controlled. If you thrive in a fast-paced environment and enjoy balancing detail with the bigger picture, this role is for you. Senior Support Project Officer - What you'll do: Provide project support across multiple programmes, including scheduling, governance, and reporting. Collate, analyse, and report on costs, ensuring projects remain within defined budgets. Create and validate estimates for suppliers, ensuring governance and compliance. Maintain project documentation, evidence, and audit trails in line with company standards. Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile. Support risk, issue, and change management processes. Assist project managers with financial forecasting and budget control. Act as a key point of contact for stakeholders, ensuring clear and timely communication. Drive continuous improvement across both project support and financial management processes. Senior Support Project Officer - Who you are: You're an analytical and detail-focused professional with strong organisational skills. You'll bring experience in project support, PMO, or cost analysis, ideally within infrastructure, civils, or technology environments. Comfortable working with both financial data and project processes, you'll be confident engaging with stakeholders at all levels and able to spot risks, issues, or opportunities early. Senior Support Project Officer - Key requirements: Experience in project support, PMO, cost control, or financial analysis. Strong knowledge of project governance, reporting, and budget management. Excellent IT skills, particularly Microsoft Excel, PowerPoint, and Office suite. Experience with works order management systems (e.g., SOLO, Connect, CT Mobile). Strong document management and audit trail skills. Desirable: APM/PRINCE2 Foundation or equivalent. Desirable: experience with reporting tools such as Power BI or Qlik. Background in telecoms, civils, infrastructure, or technology advantageous. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme. A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for the Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 02, 2025
Full time
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. From coordinating documentation and reporting through to monitoring costs, creating estimates, and analysing spend, you'll help keep projects running smoothly and commercially controlled. If you thrive in a fast-paced environment and enjoy balancing detail with the bigger picture, this role is for you. Senior Support Project Officer - What you'll do: Provide project support across multiple programmes, including scheduling, governance, and reporting. Collate, analyse, and report on costs, ensuring projects remain within defined budgets. Create and validate estimates for suppliers, ensuring governance and compliance. Maintain project documentation, evidence, and audit trails in line with company standards. Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile. Support risk, issue, and change management processes. Assist project managers with financial forecasting and budget control. Act as a key point of contact for stakeholders, ensuring clear and timely communication. Drive continuous improvement across both project support and financial management processes. Senior Support Project Officer - Who you are: You're an analytical and detail-focused professional with strong organisational skills. You'll bring experience in project support, PMO, or cost analysis, ideally within infrastructure, civils, or technology environments. Comfortable working with both financial data and project processes, you'll be confident engaging with stakeholders at all levels and able to spot risks, issues, or opportunities early. Senior Support Project Officer - Key requirements: Experience in project support, PMO, cost control, or financial analysis. Strong knowledge of project governance, reporting, and budget management. Excellent IT skills, particularly Microsoft Excel, PowerPoint, and Office suite. Experience with works order management systems (e.g., SOLO, Connect, CT Mobile). Strong document management and audit trail skills. Desirable: APM/PRINCE2 Foundation or equivalent. Desirable: experience with reporting tools such as Power BI or Qlik. Background in telecoms, civils, infrastructure, or technology advantageous. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme. A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for the Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Support Manager, you will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with3 days working from our Crawley office RH10 9TU and 2 days from home. What you'll do: Issuing faults to the field-based Engineers. Monitor faults and trends Liaise with Engineers to issue faults and receive repair details Liaise with Third Party companies to arrange works Liaise with Customers and Engineers on a daily basis Who you are: You will have previous experience within a similar role and ideally be familiar with Highways Agency / Traffic / Transport OR Local Authority - although, training will be provided Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Experience of General Office processes & procedures Ability to react to changing circumstances and work under pressure IT skills around Microsoft Word, Microsoft Excel are essential The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 01, 2025
Full time
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Support Manager, you will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with3 days working from our Crawley office RH10 9TU and 2 days from home. What you'll do: Issuing faults to the field-based Engineers. Monitor faults and trends Liaise with Engineers to issue faults and receive repair details Liaise with Third Party companies to arrange works Liaise with Customers and Engineers on a daily basis Who you are: You will have previous experience within a similar role and ideally be familiar with Highways Agency / Traffic / Transport OR Local Authority - although, training will be provided Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Experience of General Office processes & procedures Ability to react to changing circumstances and work under pressure IT skills around Microsoft Word, Microsoft Excel are essential The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Planned Preventative Maintenance Engineer - Fire Systems - Pirin Court - Nights - Sun to Thurs 10pm to 6am Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You'll be working Nights Sun to Thurs 10pm to 6am. You'll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver's license Key Deliverables Completing preventative maintenance tasks on a daily basis for fire system within Rail - Working the Night Shift Experience to assist the delivery of daily tasks in line with business expectations Working as part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against defined schedule Ensure maintenance is completed to required standard and report any issues Complete any administration tasks in a timely manner Comply with relevant QEHS requirements Comply with Drug & Alcohol policy Qualifications / Skill Requirements Knowledge of required system maintenance procedures relating to the specific contract you are aligned too - Fire Systems within Rail Previous working knowledge of appropriate Fire Systems Previous experience working within the LUL or Rail environment Must have a driving licence Happy to take part in a drug and alcohol test as you will be working trackside
Sep 01, 2025
Full time
Planned Preventative Maintenance Engineer - Fire Systems - Pirin Court - Nights - Sun to Thurs 10pm to 6am Job Summary Reporting to the Senior Supervisor, the Planned Preventative Maintenance Engineer will undertake planned maintenance activities on a wide range of Fire Systems assets mainly on the Trackside environment. You'll be working Nights Sun to Thurs 10pm to 6am. You'll be working as part of a team and completing tasks individually as well. You will ensure you always work safely. There will be a great deal of travel from station to station, so it is imperative that you have a full driver's license Key Deliverables Completing preventative maintenance tasks on a daily basis for fire system within Rail - Working the Night Shift Experience to assist the delivery of daily tasks in line with business expectations Working as part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against defined schedule Ensure maintenance is completed to required standard and report any issues Complete any administration tasks in a timely manner Comply with relevant QEHS requirements Comply with Drug & Alcohol policy Qualifications / Skill Requirements Knowledge of required system maintenance procedures relating to the specific contract you are aligned too - Fire Systems within Rail Previous working knowledge of appropriate Fire Systems Previous experience working within the LUL or Rail environment Must have a driving licence Happy to take part in a drug and alcohol test as you will be working trackside
Lead Network Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Focal Engineering, the Lead Engineer will serve as the primary technical liaison for the Parliamentary Digital Service (PDS) representing Telent Engineering across the Palace of Westminster and the wider Parliamentary Cisco Enterprise Estate. This is a hybrid working role, with travel required to the Parliament Estate in London 1-2 days per week initially. What you'll do: Act as the key technical point of contact between Telent Engineers and the Parliamentary Digital Service (PDS) for all aspects of network engineering. Support the delivery of a large-scale Cisco hardware refresh across the Palace of Westminster and wider Parliamentary Estate, ensuring minimal disruption to live services. Adhere to strict change control processes and maintain up-to-date technical documentation as part of working in a high-security, government-led environment. Attend daily operational calls with Parliament's IT operations teams to discuss faults, incidents, and change activity from the past 24 hours. Answer technical queries from both internal stakeholders and PDS engineers, offering guidance across switching, routing, wireless, and access control technologies. Engage in monthly and quarterly roadmap discussions to align with future requirements and network strategy across the Parliamentary Estate. Who you are: You're a highly skilled network engineer with proven experience in large-scale Cisco enterprise environments, with excellent communication and stakeholder management skills. Key Requirements: Excellent interpersonal skills with exposure to working within pressurised enterprise environments. Strong hands-on experience with Cisco enterprise networking, including switching, routing, and wireless technologies Proficiency with Cisco Catalyst switches (including stacked deployments) Working knowledge of Cisco ISE, Prime Infrastructure, and Catalyst Centre Experience with Wireless LAN Controllers and large-scale Cisco Access Point deployments Solid understanding of enterprise LAN/WAN infrastructure Relevant certifications: CCNP (Routing & Switching or Security) essential; CCIE is advantageous. Must be eligible for UK SC & NPPV3 Clearance What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 01, 2025
Full time
Lead Network Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Focal Engineering, the Lead Engineer will serve as the primary technical liaison for the Parliamentary Digital Service (PDS) representing Telent Engineering across the Palace of Westminster and the wider Parliamentary Cisco Enterprise Estate. This is a hybrid working role, with travel required to the Parliament Estate in London 1-2 days per week initially. What you'll do: Act as the key technical point of contact between Telent Engineers and the Parliamentary Digital Service (PDS) for all aspects of network engineering. Support the delivery of a large-scale Cisco hardware refresh across the Palace of Westminster and wider Parliamentary Estate, ensuring minimal disruption to live services. Adhere to strict change control processes and maintain up-to-date technical documentation as part of working in a high-security, government-led environment. Attend daily operational calls with Parliament's IT operations teams to discuss faults, incidents, and change activity from the past 24 hours. Answer technical queries from both internal stakeholders and PDS engineers, offering guidance across switching, routing, wireless, and access control technologies. Engage in monthly and quarterly roadmap discussions to align with future requirements and network strategy across the Parliamentary Estate. Who you are: You're a highly skilled network engineer with proven experience in large-scale Cisco enterprise environments, with excellent communication and stakeholder management skills. Key Requirements: Excellent interpersonal skills with exposure to working within pressurised enterprise environments. Strong hands-on experience with Cisco enterprise networking, including switching, routing, and wireless technologies Proficiency with Cisco Catalyst switches (including stacked deployments) Working knowledge of Cisco ISE, Prime Infrastructure, and Catalyst Centre Experience with Wireless LAN Controllers and large-scale Cisco Access Point deployments Solid understanding of enterprise LAN/WAN infrastructure Relevant certifications: CCNP (Routing & Switching or Security) essential; CCIE is advantageous. Must be eligible for UK SC & NPPV3 Clearance What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Operations and Maintenance Engineer Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are Telent have enabled the technology to make this happen. We are currently recruiting for an Operations & Maintenance Engineer to work on Highways England Contracts carrying out maintenance and commissioning activities within your designated area. This will include the bottom of the M25, M2, M3, M27, M20 and M23. Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative to find solutions to problem out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering or supervising maintenance, installation, cabling or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Attending cable breaks and repair breaks on copper and fibre cables to keep the network working. Ensure all Commissioning of equipment is completed to the correct standard then delivered on time and to budget Attending any equipment issue within Transmission Buildings and Roadside Cabinets within your area day or night Undertaking general Maintenance and Commissioning of equipment and testing on all fibre and copper Completion of all the associated documentation required as part of the task, on time Who you are: You will have previous experience within a similar role and ideally be familiar with fault finding and testing within a fibre or copper environment. Key Requirements: Experience working on motorway communications or closely related equipment/systems Knowledge of Telecommunication networks, Copper jointing and Fibre Splicing & Testing Strong health and safety awareness Repairing any Fibre or Copper Cable break Work overtime or callout when the contract requires Full UK Driving Licence The additional benefits with this role: Commercial Vehicle 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Sep 01, 2025
Full time
Operations and Maintenance Engineer Every time you pick up the phone, surf the Internet, travel on a motorway, catch a train, bus or tube, or even dial 999; chances are Telent have enabled the technology to make this happen. We are currently recruiting for an Operations & Maintenance Engineer to work on Highways England Contracts carrying out maintenance and commissioning activities within your designated area. This will include the bottom of the M25, M2, M3, M27, M20 and M23. Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative to find solutions to problem out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering or supervising maintenance, installation, cabling or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Attending cable breaks and repair breaks on copper and fibre cables to keep the network working. Ensure all Commissioning of equipment is completed to the correct standard then delivered on time and to budget Attending any equipment issue within Transmission Buildings and Roadside Cabinets within your area day or night Undertaking general Maintenance and Commissioning of equipment and testing on all fibre and copper Completion of all the associated documentation required as part of the task, on time Who you are: You will have previous experience within a similar role and ideally be familiar with fault finding and testing within a fibre or copper environment. Key Requirements: Experience working on motorway communications or closely related equipment/systems Knowledge of Telecommunication networks, Copper jointing and Fibre Splicing & Testing Strong health and safety awareness Repairing any Fibre or Copper Cable break Work overtime or callout when the contract requires Full UK Driving Licence The additional benefits with this role: Commercial Vehicle 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Delivery Manager Telecoms 12 month FTC At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Area Operations Manager, the successful Delivery Manager will be employed to manage the delivery programme for the area, interfacing between Depot Supervisors and the Project Program team. Responsibilities will include coordinating the Civils and Flex activities and ensuring the activity plan for the PON estimates is efficient. This role is a 12 month Fixed Term Contract. Although Agile working, the position requires travel to London for Client and Site meetings, to cover our works inside the M25. What you'll do: Report daily to the line manager of outputs, problems, issues Provide updates on a regular basis to works control and noticing department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes & Project tracker notes. Ensure all Job Pack Supporting Documents including 'Box to Box' Diagrams and Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management / TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery program Allocate jobs on SOLO/Connect system to Accredited Resource. Ensure Estimates follow mandated system progress / RFNA (Ready For Next Activity) Attend Exchange Mobilisation Meetings and carry out Joint Site Meetings with client and other relevant stakeholders Compare Build Packs to Survey expectation Check Quality of Surveys (% of total) / Walk PON Routes Key Requirements: Demonstrable understanding of the Openreach external network. Extensive Knowledge of Building a PON Telecoms Network - preferably on the Openreach Network - Fibre Cities. Preferable experience of SOLO / Connect / CT Mobile IOSH Managing Safely NRSWA Unit LA, S2) Hold a Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Essential Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Sep 01, 2025
Full time
Delivery Manager Telecoms 12 month FTC At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Area Operations Manager, the successful Delivery Manager will be employed to manage the delivery programme for the area, interfacing between Depot Supervisors and the Project Program team. Responsibilities will include coordinating the Civils and Flex activities and ensuring the activity plan for the PON estimates is efficient. This role is a 12 month Fixed Term Contract. Although Agile working, the position requires travel to London for Client and Site meetings, to cover our works inside the M25. What you'll do: Report daily to the line manager of outputs, problems, issues Provide updates on a regular basis to works control and noticing department Keep accurate daily records of works planned and issues encountered, updating SOLO Notes & Project tracker notes. Ensure all Job Pack Supporting Documents including 'Box to Box' Diagrams and Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management / TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery program Allocate jobs on SOLO/Connect system to Accredited Resource. Ensure Estimates follow mandated system progress / RFNA (Ready For Next Activity) Attend Exchange Mobilisation Meetings and carry out Joint Site Meetings with client and other relevant stakeholders Compare Build Packs to Survey expectation Check Quality of Surveys (% of total) / Walk PON Routes Key Requirements: Demonstrable understanding of the Openreach external network. Extensive Knowledge of Building a PON Telecoms Network - preferably on the Openreach Network - Fibre Cities. Preferable experience of SOLO / Connect / CT Mobile IOSH Managing Safely NRSWA Unit LA, S2) Hold a Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Essential Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Business Development & Delivery Manager - Telecoms & Utilities Telent is now looking for a Business Development & Delivery Manager who specialises in Land Referencing and Compulsory Purchase work, to join our team. This role offers a perfect blend of business development, securing Land Referencing and related work, and supporting the delivery of these Utility projects; your chance to help shape our wider service offerings and solutions within the Telecommunications and Utilities markets. This is a hybrid / Agile working role, offering a mixture of working from home, and travelling to a Telent office (Warwick, Chorley or Chatham) for collaborative working as and when required. Being a holder of a full UK driving license will be an advantage. The Business Development & Delivery Manager will be responsible for securing Land Referencing and CPO work and ensuring the delivery to Telecoms and Utility clients is of high quality, best in class and professional, whilst meeting agreed timescales and budget. This is NOT an IT / Networks related role Business Development & Delivery Manager - What you'll do: To help support and lead on Business Development activities. To help identify and secure Telecoms and Utility works, specifically around Land Referencing and Compulsory Purchase Orders (CPO). To support commercial/financial management and reporting of Telecoms and Utility projects. To draft and implement best practice/processes to deliver exceptional Land Referencing/Land Assembly delivery and other related professional services. Liaise between the client, engineering, design, commercial and field-based teams and any other key stakeholders that contribute to the delivery of project work. Support other Managers in project board customer meetings when required. Take ownership of any Telent delivery actions as part of customer / 3rd party meetings. Ensure excellent technical delivery of professional services in the areas of Land Referencing / Land Assembly, ie. application documents and examinations, exercise of powers and compensation, all in line with customer requirements. Manage any project delivery escalations accordingly and in line with agreed contractual procedures. Timely tracking of progress, quality and project status across workstreams to Telent Management. Draft and implement quality assurance measures aligned with client requirements. Monitoring of QEHS and contractual performance and production of QEHS documentation where required. Drive training, innovation, efficiency and cost reduction, through a culture of continuous improvement. Coordinate with Technical Design Authorities, Subject Matter Experts, Project Managers and others to develop training requirements where required. Put together and deliver technical utility focused training programmes to the wider wireless business when required. Provide subject matter technical expertise to support delivery across all utility programmes. To help promote and grow the Land Referencing portfolio and associated services. To train and support new utility service teams. To support Telent's delivery partners in their efforts to support project deliverables. Escalate both internally to Telent Management teams and to the customer(s) if the overall project delivery is at risk in terms of cost, quality or time. Ensure project delivery is in line with Telent process, agreed resource plans, client programmes, business budgets and customer requirements. Capture and report all changes associated with any site works scope in line with current Telent processes. Business Development & Delivery Manager - Who you are: You're a proactive Business Development & Delivery Manager, who has experience and a passion for identifying and securing new business opportunities in Land Referencing, and Land Assembly. You can demonstrate that you have won contracts or supported the winning of contracts and managing projects within the Utilities or Telecommunications markets. Skilled at coordinating diverse teams and driving high-quality project delivery, you excel in project management and stakeholder engagement. Your excellent communication and customer-focused mindset enables you to lead projects whilst embracing and driving continuous improvement and innovation. This Business Development & Delivery Manager role requires high attention to detail, good commercial and business acumen, the ability to forge and build new relationships and successfully conduct new business outreach activity. Business Development & Delivery Manager - Key requirements: Land Referencing / Compulsory Purchase Orders (CPO's), Development Consent Orders (DCO's), Transport and Works Act Orders (TWAO's), and Hybrid Bills experience. Solid track record of identifying and winning new business opportunities. Experience of researching and identifying legal and related interests/rights/restrictions. Strong influencing and persuasion skills. Excellent interpersonal skills and the ability to bring together diverse groups. Effective verbal and written communication skills. Supporting technical aspects on assigned business development / bids. Customer focussed and able to deal with internal and external stakeholders and escalations. Telecoms and/or Utilities background. Experience and knowledge of managing programme delivery of Telecoms / Utilities work packages/tasks/services within a Network services (or similar) environment. Experience of supporting / managing financial and commercial processes. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Flexible Benefits portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused and Take Responsibility.
Sep 01, 2025
Full time
Business Development & Delivery Manager - Telecoms & Utilities Telent is now looking for a Business Development & Delivery Manager who specialises in Land Referencing and Compulsory Purchase work, to join our team. This role offers a perfect blend of business development, securing Land Referencing and related work, and supporting the delivery of these Utility projects; your chance to help shape our wider service offerings and solutions within the Telecommunications and Utilities markets. This is a hybrid / Agile working role, offering a mixture of working from home, and travelling to a Telent office (Warwick, Chorley or Chatham) for collaborative working as and when required. Being a holder of a full UK driving license will be an advantage. The Business Development & Delivery Manager will be responsible for securing Land Referencing and CPO work and ensuring the delivery to Telecoms and Utility clients is of high quality, best in class and professional, whilst meeting agreed timescales and budget. This is NOT an IT / Networks related role Business Development & Delivery Manager - What you'll do: To help support and lead on Business Development activities. To help identify and secure Telecoms and Utility works, specifically around Land Referencing and Compulsory Purchase Orders (CPO). To support commercial/financial management and reporting of Telecoms and Utility projects. To draft and implement best practice/processes to deliver exceptional Land Referencing/Land Assembly delivery and other related professional services. Liaise between the client, engineering, design, commercial and field-based teams and any other key stakeholders that contribute to the delivery of project work. Support other Managers in project board customer meetings when required. Take ownership of any Telent delivery actions as part of customer / 3rd party meetings. Ensure excellent technical delivery of professional services in the areas of Land Referencing / Land Assembly, ie. application documents and examinations, exercise of powers and compensation, all in line with customer requirements. Manage any project delivery escalations accordingly and in line with agreed contractual procedures. Timely tracking of progress, quality and project status across workstreams to Telent Management. Draft and implement quality assurance measures aligned with client requirements. Monitoring of QEHS and contractual performance and production of QEHS documentation where required. Drive training, innovation, efficiency and cost reduction, through a culture of continuous improvement. Coordinate with Technical Design Authorities, Subject Matter Experts, Project Managers and others to develop training requirements where required. Put together and deliver technical utility focused training programmes to the wider wireless business when required. Provide subject matter technical expertise to support delivery across all utility programmes. To help promote and grow the Land Referencing portfolio and associated services. To train and support new utility service teams. To support Telent's delivery partners in their efforts to support project deliverables. Escalate both internally to Telent Management teams and to the customer(s) if the overall project delivery is at risk in terms of cost, quality or time. Ensure project delivery is in line with Telent process, agreed resource plans, client programmes, business budgets and customer requirements. Capture and report all changes associated with any site works scope in line with current Telent processes. Business Development & Delivery Manager - Who you are: You're a proactive Business Development & Delivery Manager, who has experience and a passion for identifying and securing new business opportunities in Land Referencing, and Land Assembly. You can demonstrate that you have won contracts or supported the winning of contracts and managing projects within the Utilities or Telecommunications markets. Skilled at coordinating diverse teams and driving high-quality project delivery, you excel in project management and stakeholder engagement. Your excellent communication and customer-focused mindset enables you to lead projects whilst embracing and driving continuous improvement and innovation. This Business Development & Delivery Manager role requires high attention to detail, good commercial and business acumen, the ability to forge and build new relationships and successfully conduct new business outreach activity. Business Development & Delivery Manager - Key requirements: Land Referencing / Compulsory Purchase Orders (CPO's), Development Consent Orders (DCO's), Transport and Works Act Orders (TWAO's), and Hybrid Bills experience. Solid track record of identifying and winning new business opportunities. Experience of researching and identifying legal and related interests/rights/restrictions. Strong influencing and persuasion skills. Excellent interpersonal skills and the ability to bring together diverse groups. Effective verbal and written communication skills. Supporting technical aspects on assigned business development / bids. Customer focussed and able to deal with internal and external stakeholders and escalations. Telecoms and/or Utilities background. Experience and knowledge of managing programme delivery of Telecoms / Utilities work packages/tasks/services within a Network services (or similar) environment. Experience of supporting / managing financial and commercial processes. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Flexible Benefits portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused and Take Responsibility.
Highways Technology Technician covering Oxfordshire, N'hants, North London, Essex, Cambs. The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.30am to 5pm. You will be required to work some night shifts on occasion. You will be required to be on call 1 week in 5. Key Deliverables - To cover fault rectification and maintenance on technology assets on designated contract area across the Highways Network. - Taking a responsible role for all proactive, reactive and planned maintenance within the network area. - Liaises daily with the Lead engineer to allocate inspections and maintenance schedules. - Adjustment of work allocations in response to emergency incidents, to ensure both emergency - Response times and maintenance obligations are met. - Assists in the development of all maintenance programmes within the network. Responsibilities - Proactively undertakes client and customer liaison, and deals with service partners, supply chain and other stakeholders as directed. - Local management and co-ordination of maintenance resources and third-party support. - Maintain an extensive understanding of client processes, specifications and standards. - Fault attendance investigation and rectification - Planned maintenance - Comply with EH&S requirements - Identify and escalate network issues or improvements Qualifications / Skill Requirements - Must have Driving Licence - HERS Sector 8 training relevant to service operative (ideally) - Chapter 8 competency (ideally) - ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent - Due to the nature of the role we require candidates to take park in a drug and alcohol test. What we offer: - Essential Vehicle, PPE, Tools - 34 days holiday, including public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Sep 01, 2025
Full time
Highways Technology Technician covering Oxfordshire, N'hants, North London, Essex, Cambs. The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.30am to 5pm. You will be required to work some night shifts on occasion. You will be required to be on call 1 week in 5. Key Deliverables - To cover fault rectification and maintenance on technology assets on designated contract area across the Highways Network. - Taking a responsible role for all proactive, reactive and planned maintenance within the network area. - Liaises daily with the Lead engineer to allocate inspections and maintenance schedules. - Adjustment of work allocations in response to emergency incidents, to ensure both emergency - Response times and maintenance obligations are met. - Assists in the development of all maintenance programmes within the network. Responsibilities - Proactively undertakes client and customer liaison, and deals with service partners, supply chain and other stakeholders as directed. - Local management and co-ordination of maintenance resources and third-party support. - Maintain an extensive understanding of client processes, specifications and standards. - Fault attendance investigation and rectification - Planned maintenance - Comply with EH&S requirements - Identify and escalate network issues or improvements Qualifications / Skill Requirements - Must have Driving Licence - HERS Sector 8 training relevant to service operative (ideally) - Chapter 8 competency (ideally) - ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent - Due to the nature of the role we require candidates to take park in a drug and alcohol test. What we offer: - Essential Vehicle, PPE, Tools - 34 days holiday, including public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme