BramahHR Ltd

Are you a passionate and people-focused individual with a knack for building relationships and delivering top-notch service? We're looking for someone who thrives in a fast-paced environment to join a friendly and collaborative sales support team. This is a varied role with a balance of customer service and sales administration. You ll be working closely with new and existing customers, mostly over the phone and via email, ensuring they receive accurate information, quick responses, and solutions that work for them. Key Responsibilities: Processing quotes and customer orders from email and phone enquiries Answering incoming calls professionally, building rapport with customers Handling pricing, negotiation, and follow-up of quotations Resolving customer queries and complaints within your level of responsibility Taking part in outbound sales campaigns to strengthen relationships and grow sales Supporting the trade counter and occasional customer meetings or visits Liaising with internal departments to check stock, production timelines, and deliveries What We re Looking For: Excellent telephone and written communication skills Confident, friendly, and professional manner Good attention to detail and the ability to work under pressure A team player with initiative and the ability to problem-solve Organised and able to manage multiple tasks simultaneously Good working knowledge of IT systems (Microsoft Office, email, etc.) Previous experience in sales or customer service (ideal but not essential training is provided) What s on Offer: Salary £26,000 - £32,000 Quarterly performance-related bonus scheme 20 days annual leave + bank holidays (with a holiday bonus scheme based on years of service) On-site parking, canteen, and facilities Clear progression and development opportunities

Are you experienced in managing Amazon e-commerce accounts as well as other e-commerce platforms? If so this role could be for you! Our amazing client is looking for a great candidate with previous relatable experience to join their Digital team who is skilled in the understanding of e-commerce sales strategies and performance metrics and who has great communication and excel skills along with demonstrable experience. This role is hybrid (3 days in the office and 2 days from home). It is based in Farnborough and is paying up to £35,000 + an annual discretionary bonus. The key responsibilities are as follows: Develop and implement annual growth strategies aimed at achieving financial targets an key performance metrics. • Proactively monitor account performance to identify opportunities for revenue growth and enhanced profitability. • Track customer KPIs and provide actionable insights for performance improvement. • Maintain detailed data trackers for sales, stock levels, and performance metrics to ensure optimal account health and success. • Collaborate with the National Account Manager to guide the performance of Amazon Brand Specialists reviews. • Ensure an optimised product catalogue with up-to-date listings and quality content. • Work with brand and marketing teams to create Amazon-specific content. • Oversee competitive pricing strategies, adjusting for promotions, seasonal events, and clearance sales to protect margins and ensure product visibility. • Plan and execute quarterly advertising and marketing campaigns, collaborating with cross- functional teams. • Lead promotional efforts for seasonal events, category campaigns, and special offers to drive engagement and increase sales. • Monitor inventory levels and forecast demand, especially during peak periods. If the above role sounds perfect for you, then don't hesitate and apply today