RABI
Regional Support Manager (South Wales) RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Key Purpose: To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support. Key Responsibilities: Provide high quality information, advice and guidance in an empathetic and professional manner. Conduct a holistic needs assessment for each service user according to their individual circumstances. Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them. Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI's internal grants process. Provide a face-to-face service when there is an over-riding need to do so by visiting service users. Collaborate with other agencies/service providers who can offer additional support options. Liaise with partners, ensuring that agreed actions are followed up. Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support. Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy. Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users. Work constructively and collaboratively to solve problems with the support of colleagues. Be an ambassador for Service Delivery internally within RABI and with external organisations. Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment. Person Specification: Essential Fluent Welsh language speaker. Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way. Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.) Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records. Excellent communication skills, being able to establish rapport and build trust quickly. The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities. Excellent problem-solving and critical thinking abilities, particularly in complex situations Knowledge of data protection principles and how to apply them. Knowledge or experience of safeguarding best practice. Excellent IT software skills and aptitude to adapt to new systems and processes. Flexible, resilient and solution focussed working with sensitivity and integrity. Collaborative, constructive, and solution focussed. Ability to work flexibly, depending on the needs of the team and of service users. Desirable Farming background or knowledge of the farming community environment. Experience providing support remotely. Relevant qualifications in health and social care. Other Use of own car, ability to travel to support service users / attend meetings. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. Benefits Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. REF-223369
Regional Support Manager (South Wales) RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Key Purpose: To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support. Key Responsibilities: Provide high quality information, advice and guidance in an empathetic and professional manner. Conduct a holistic needs assessment for each service user according to their individual circumstances. Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them. Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI's internal grants process. Provide a face-to-face service when there is an over-riding need to do so by visiting service users. Collaborate with other agencies/service providers who can offer additional support options. Liaise with partners, ensuring that agreed actions are followed up. Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support. Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy. Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users. Work constructively and collaboratively to solve problems with the support of colleagues. Be an ambassador for Service Delivery internally within RABI and with external organisations. Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment. Person Specification: Essential Fluent Welsh language speaker. Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way. Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.) Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records. Excellent communication skills, being able to establish rapport and build trust quickly. The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities. Excellent problem-solving and critical thinking abilities, particularly in complex situations Knowledge of data protection principles and how to apply them. Knowledge or experience of safeguarding best practice. Excellent IT software skills and aptitude to adapt to new systems and processes. Flexible, resilient and solution focussed working with sensitivity and integrity. Collaborative, constructive, and solution focussed. Ability to work flexibly, depending on the needs of the team and of service users. Desirable Farming background or knowledge of the farming community environment. Experience providing support remotely. Relevant qualifications in health and social care. Other Use of own car, ability to travel to support service users / attend meetings. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. Benefits Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. REF-223369
RABI
Business Development Project Co-ordinator (18-month FTC) Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £32,000 Hours: 35 Contract Type: Fixed Term Contract RABI is the farmers charity RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Key Purpose: The Business Development team leads and co-ordinates pilot service projects for RABI. This role would include supporting the Business Development Team in the planning and management of a major new pilot project. The role will involve an element of cross departmental working, to ensure both the smooth running of the project, but also the development of it to ensure it reaches its full potential. Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role. Key Responsibilities: Assist the Project Manager in planning, scheduling, and tracking project activities and milestones. Maintain and update detailed project documentation, including risk logs, Gantt charts, and status reports. Coordinate and minute project meetings, circulate actions, and follow up with stakeholders Support the development and submission of internal and external progress reports. Stakeholder & Team Support Liaise with internal teams, external partners, and suppliers to support timely delivery of tasks. Maintain strong, professional communication with all stakeholders, ensuring alignment with project goals. Organise events, workshops, or training sessions as required. Monitoring & Evaluation Support data collection and performance monitoring in collaboration with the project team. Assist in capturing lessons learned, project reviews, and evaluation activities. Be an ambassador for Business Development internally within RABI and with external organisations. Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment. Undertake any other responsibilities commensurate with the post which management representatives may require. Person Specification: Essential High computer literacy and technical skills including the use of Microsoft 365 programmes, databases and CRM systems. Preparing data and samples to support with Departmental and Organisational reporting. Good ability to manage feedback and data reporting skills. Excellent communication skills and ability to understand and translate complex information to a variety of audiences. The ability to work with people at all levels with tact and diplomacy. Excellent organisation skills and the ability to manage own workload and priorities. Affinity with the goals and objectives of RABI. Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice. Desirable Farming background or knowledge of the farming community environment. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. Benefits Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. REF-223742
Business Development Project Co-ordinator (18-month FTC) Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £32,000 Hours: 35 Contract Type: Fixed Term Contract RABI is the farmers charity RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Key Purpose: The Business Development team leads and co-ordinates pilot service projects for RABI. This role would include supporting the Business Development Team in the planning and management of a major new pilot project. The role will involve an element of cross departmental working, to ensure both the smooth running of the project, but also the development of it to ensure it reaches its full potential. Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role. Key Responsibilities: Assist the Project Manager in planning, scheduling, and tracking project activities and milestones. Maintain and update detailed project documentation, including risk logs, Gantt charts, and status reports. Coordinate and minute project meetings, circulate actions, and follow up with stakeholders Support the development and submission of internal and external progress reports. Stakeholder & Team Support Liaise with internal teams, external partners, and suppliers to support timely delivery of tasks. Maintain strong, professional communication with all stakeholders, ensuring alignment with project goals. Organise events, workshops, or training sessions as required. Monitoring & Evaluation Support data collection and performance monitoring in collaboration with the project team. Assist in capturing lessons learned, project reviews, and evaluation activities. Be an ambassador for Business Development internally within RABI and with external organisations. Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment. Undertake any other responsibilities commensurate with the post which management representatives may require. Person Specification: Essential High computer literacy and technical skills including the use of Microsoft 365 programmes, databases and CRM systems. Preparing data and samples to support with Departmental and Organisational reporting. Good ability to manage feedback and data reporting skills. Excellent communication skills and ability to understand and translate complex information to a variety of audiences. The ability to work with people at all levels with tact and diplomacy. Excellent organisation skills and the ability to manage own workload and priorities. Affinity with the goals and objectives of RABI. Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice. Desirable Farming background or knowledge of the farming community environment. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. Benefits Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. REF-223742
