About FARA FARA has been dedicated to supporting disadvantaged children and young people in Romania for over 30 years through our network of 40 charity shops. We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do. The Role As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensuring that everything runs smoothly and efficiently. Your responsibilities will include: Assisting in the recruitment of shop staff and ensuring adequate shop cover Supervising, training, and motivating shop staff and volunteers Promoting a positive team spirit and maintaining high morale Managing sales targets and driving the shop s performance Handling general administrative duties Creating a welcoming and friendly atmosphere for customers and volunteers Engaging with the local community and networking with customers Ensuring compliance with the company s policies and procedures Overseeing tasks such as Gift Aid (sign-up and processing), sorting donations, steaming clothes, pricing, visual merchandising, till handling, cashing up, and manual handling Maintaining a clean, tidy, and safe working environment The Ideal Candidate To be successful in this role, you will need: Previous experience as a Retail Manager or Team Leader At least 2 years of retail experience Charity shop experience Strong customer service skills and the ability to build rapport with customers Excellent communication and interpersonal skills A collaborative team player with proven people management abilities Organisational skills and the ability to multitask A hard-working and positive attitude A sales-driven mindset and the ability to meet targets Working Hours & Conditions Location: Barnes Shop Opening Hours: 09 30 8-hour shifts with a 30-minute break 5-day rota, Tuesday to Saturday What We Offer Employee Assistance Program Comprehensive sick pay (subject to conditions) 28 days annual leave, inclusive of bank and public holidays Opportunities for realistic career progression How to Apply If you are passionate about working in a charity retail environment and making a difference, we d love to hear from you! To apply, please submit your CV outlining your relevant experience and why you would be a great fit for the role. FARA is an equal opportunities employer, and we encourage applicants from all backgrounds.
Sep 02, 2025
Full time
About FARA FARA has been dedicated to supporting disadvantaged children and young people in Romania for over 30 years through our network of 40 charity shops. We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do. The Role As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensuring that everything runs smoothly and efficiently. Your responsibilities will include: Assisting in the recruitment of shop staff and ensuring adequate shop cover Supervising, training, and motivating shop staff and volunteers Promoting a positive team spirit and maintaining high morale Managing sales targets and driving the shop s performance Handling general administrative duties Creating a welcoming and friendly atmosphere for customers and volunteers Engaging with the local community and networking with customers Ensuring compliance with the company s policies and procedures Overseeing tasks such as Gift Aid (sign-up and processing), sorting donations, steaming clothes, pricing, visual merchandising, till handling, cashing up, and manual handling Maintaining a clean, tidy, and safe working environment The Ideal Candidate To be successful in this role, you will need: Previous experience as a Retail Manager or Team Leader At least 2 years of retail experience Charity shop experience Strong customer service skills and the ability to build rapport with customers Excellent communication and interpersonal skills A collaborative team player with proven people management abilities Organisational skills and the ability to multitask A hard-working and positive attitude A sales-driven mindset and the ability to meet targets Working Hours & Conditions Location: Barnes Shop Opening Hours: 09 30 8-hour shifts with a 30-minute break 5-day rota, Tuesday to Saturday What We Offer Employee Assistance Program Comprehensive sick pay (subject to conditions) 28 days annual leave, inclusive of bank and public holidays Opportunities for realistic career progression How to Apply If you are passionate about working in a charity retail environment and making a difference, we d love to hear from you! To apply, please submit your CV outlining your relevant experience and why you would be a great fit for the role. FARA is an equal opportunities employer, and we encourage applicants from all backgrounds.
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Aug 28, 2025
Full time
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!