Community Housing

Housing Manager - Localities Kidderminster, Worcestershire (Hybrid Working) £52,505 plus 5% Car Allowance Community Housing is looking for an experienced Housing Manager - Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers. About the role As Housing Manager - Localities, you will: Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction. Deliver high-quality neighbourhood and tenancy management services across our communities. Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations. Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work. Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement. Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards. About you We're looking for a strong and visible leader with: CIH Level 4 (or equivalent) qualification. Significant experience in housing services, housing law, and tenancy management. A proven track record of leading high-performing teams and driving culture change. Excellent communication and stakeholder engagement skills. A customer-first approach, with the ability to develop innovative solutions that improve services. Strong problem-solving skills, resilience under pressure, and the ability to work flexibly. Closing Date: 5pm Monday 15th September 2025 Interviews will be held 18th - 19th September We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.