Service Care Solutions - Housing

Housing Options Lead Slough Temp - 6 Months Full Time A fantastic opportunity has arisen for an experienced Housing Options/Needs Lead to join a Housing Needs team based in Slough. This is a key role leading a frontline team responsible for homelessness prevention, housing advice, and needs assessments, contributing directly to the council's housing strategy. THE ROLE As Housing Options Lead, you will oversee a team of Housing Needs Officers to deliver high-quality, customer-focused housing advice and homelessness services.Key responsibilities include: Managing a team of 5-6 providing advice, prevention, relief, and statutory homelessness assessments under Part 7 Leading and supporting complex casework, including decision-making on legal duties Ensuring efficient use of the council's homeless prevention fund Representing the service across internal departments and external agencies Monitoring service performance and leading on continuous improvement initiatives Providing expert advice and guidance on housing law and complex housing cases Acting as duty manager in the absence of the Housing Demand Manager THE CANDIDATE The successful candidate will have previous experience in a similar Housing Options or Housing Needs Team Leader/Lead Officer role within a Local Authority setting.Essential skills and experience: Extensive background in homelessness prevention and housing advice Strong understanding of relevant housing, homelessness, and immigration legislation Experience managing staff performance and service delivery in a frontline housing team Excellent partnership-building and stakeholder management skills Proven ability to manage complex caseloads and make legally compliant decisions THE CONTRACT Working Hours: Full time, Monday to Friday Length of Contract: 6-month temporary contract, with the potential to extend or become permanent Rate: £37.00 per hour (LTD) / £31.75 per hour PAYE (inclusive of holiday pay) HOW TO APPLY If interested in this role please apply using the link, or email .uk or call and ask for Beth for more infoIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Neighbourhood Response Officer South London TemporaryFull timeJoin a leading housing association and make a difference in local communities! We are looking for a Neighbourhood Response Officer to ensure safe, clean, and well-maintained neighbourhoods while supporting residents and tackling tenancy issues. THE ROLE As a Neighbourhood Response Officer, you will be responsible for delivering excellent neighbourhood services and ensuring estates remain great places to live. Carry out regular estate inspections and follow up on fire safety risk assessments Investigate and address tenancy breaches, including anti-social behaviour (ASB) cases Work with residents, community groups, and external agencies to improve neighbourhoods Support vulnerable tenants and assess their need for ongoing tenancy sustainment Conduct property visits, tenancy sign-ups, and assignments Represent the organisation in court when required and attend evictions or hearings Assist in major incidents and coordinate temporary tenant relocations THE CANDIDATE The ideal candidate will have previous experience in a similar role within housing or neighbourhood services. Strong customer service skills with experience dealing with tenants face-to-face Knowledge of tenancy agreements, housing law, and ASB management Ability to work independently and collaboratively with teams and external partners Excellent communication skills and ability to handle challenging situations A proactive and solution-focused approach to neighbourhood improvements Full driving licence with use of own vehicle THE CONTRACT Temporary - 3 months The pay rate for the role is £23 per hour LTD company rate. The PAYE equivalent is £19.74 to per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email .uk or call and ask for Beth to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Housing Options Officer Redbridge, London Full Time Temporary Are you passionate about tackling homelessness and delivering housing solutions that make a real difference? Join a team based in Redbridge as a Housing Solutions Officer and play a key role in preventing and relieving homelessness across the borough. THE ROLE As a Housing Solutions Officer, you will deliver a customer-focused service by offering effective housing advice and options to prevent homelessness, in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017. You will work with individuals and families to assess their needs, develop personalised housing plans and implement sustainable solutions to avoid or relieve homelessness. Key Responsibilities Include: Assess homelessness applications and determine statutory duties under Part VII of the Housing Act Develop, update, and monitor Personalised Housing Plans with customers Provide comprehensive housing advice including private renting, supported housing, and social housing options Negotiate with landlords and accommodation providers to prevent evictions and secure tenancies Deliver early intervention to reduce reliance on temporary accommodation Maintain accurate case records and ensure timely reporting for government data submissions Work closely with internal teams, external agencies, and voluntary organisations to achieve sustainable outcomes THE CANDIDATE The ideal candidate will have proven experience in a similar Housing Solutions, Homelessness Prevention, or Housing Needs role within a local authority setting. You will have in-depth knowledge of relevant housing legislation and the ability to manage complex caseloads efficiently. Essential Experience: Strong understanding of the Housing Act 1996, Homelessness Reduction Act 2017, and related legislation Experience providing effective housing advice and conducting homelessness assessments Skilled in managing complex and challenging customer situations Excellent communication, negotiation, and problem-solving abilities Proficient in using housing systems and maintaining accurate casework documentation THE CONTRACT WORKING HOURS: 35 Hours per week, Full Time Monday - Friday LENGTH OF CONTRACT: 3 Month Contract RATE: £25.00 per hour LTD company rate / £21.45 per hour PAYE (inclusive of holiday) HOW TO APPLY If interested in this role, please apply using the link, or email .uk or call and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!