Avencia Consulting Services

About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business

Portfolio Underwriter We are looking for someone to join the team in a supporting capacity, providing essential administrative and analytical assistance to the underwriting function. This role is ideal for someone highly organised, detail-focused, and confident in working with data, particularly in Microsoft Excel, which will be used extensively on a daily basis. Please note this position requires 4 days a week in the office . About the Insurer You'll be joining a dynamic specialty (re)insurance group known for its innovative approach to underwriting and strong reputation in the London Market. The business works closely with brokers and clients across international markets, offering tailored solutions and underwriting expertise across a diverse portfolio. Key Responsibilities Support the administration of underwriting activities, including maintaining accurate data, records, and documentation. Assist with the preparation, review, and analysis of submissions. Ensure accuracy and integrity of underwriting data across internal systems. Work closely with brokers, clients, and colleagues to provide timely administrative support. Monitor market developments and maintain up-to-date knowledge relevant to the team's work. Provide support with reporting and data analysis in Excel. What we're looking for Strong administration skills with attention to detail. High proficiency in Excel (including data analysis, reporting, and managing large datasets). Good organisational and communication skills. Previous experience in an office, insurance, or financial services environment is advantageous but not essential. This is a great opportunity for someone who is currenlty an Assistant Underwriter looking to build experience within the insurance sector in a role that combines administration, data handling, and team support.

About us Avencia are partnered with a global insurer and member of the Talanx Group who are looking to recruit an Underwriting Operations Analyst. This is an operational role, suited to someone who enjoys optimising processes, supporting underwriting teams, and delivering operational excellence. The role This position sits within the Long Tail hub of the Operations team. The team works closely with Professional Lines, Financial Lines, and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services, including Pre-Bind and Post-Bind support to underwriters. In addition, the role involves working with the Operations team to refine support provided to underwriting teams and transforming processes to ensure efficiency and high service standards. This role would suit an individual with prior experience in the insurance industry, with a background or interest in operational work. Key accountabilities Underwriting Administration Manage the team mailbox and ensure correspondence is handled efficiently Transfer underwriting information and correspondence into the document management system where appropriate Input data for all policy types and endorsements using the underwriting data entry system on behalf of the team Enter data into any relevant team systems Ensure timely, efficient and accurate workflow processes are followed from start to finish Data Quality Monitor and review policy data input, ensuring compliance with data quality protocols Maintain error rates in line with company standards and expectations Managing Relationships Support the Operations team by delivering high-quality service to the business Develop and maintain strong, long-term relationships with underwriters and brokers through excellent service Risk and Controls Ensure all risks comply with regulatory and compliance checks, in line with underwriting guidelines and group policies Implement and maintain process controls to ensure accuracy and quality of output Process Improvement Make suggestions for process improvements within your role Enhance the effectiveness of services and systems used in the Operations team Participate in special underwriting projects where required Credit Control Reconcile and investigate accounting queries, including regular reports and account-specific queries Reporting Support MI and regulatory reporting when required Analyse data and prepare reports for underwriters and the wider business IT Develop a strong understanding of IT systems used within the role Attend key user groups to remain informed of system changes and provide feedback Skills & experience Essential Previous experience in an insurance role Intermediate MS Office skills (Outlook, Excel) A-levels or equivalent (higher qualifications desirable) Desirable Knowledge of the London Market and underwriting practices (desirable) Working towards CII or another industry-recognised qualification (desirable) Benefits 28 days annual leave plus bank holidays Private medical and dental Company pension scheme Study support package for CII qualifications