Porsche Retail

Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world s most iconic brands and join Porsche Centre Reading. If you re a fully qualified Vehicle Technician, ideally with recent dealership franchise experience, we d love to hear from you. As a Porsche vehicle Technician, you will maintain, repair, and service our customer s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers expectations. Responsibilities: Identifying problems with vehicles using diagnostic tools and equipment Carrying out repairs and service work across the whole Porsche vehicle range Performing road tests to ensure repairs were successful and vehicles are functioning properly. Documenting services performed, parts used, and any issues found during inspections. Communicating with the Service Team or customers about vehicle issues and repair options. Ensuring all work is performed in accordance with safety regulations and Porsche s exemplary customer service level expectations Keeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver s license, ideally for a for a minimum of two years Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification Experience of working within a franchised automotive dealership Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles Ability to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Experience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Competitive Salary along with monthly Bonuses for exceptional performance Salary increases as you progress through your Porsche training and accreditation Guaranteed monthly bonus payment for the first 3 months of your employment 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre: Porsche Centre Reading, the very first Destination Porsche centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. How to Apply Please note that eRecruitSmart is advertising the role of Vehicle Technician on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!

Porsche Retail Group (PRG) have an excellent opportunity for an MOT Tester / Tyre Fitter to work for one of the world s most iconic brands and join Porsche Centre Hatfield. In this role, you will be responsible for conducting MOT tests in accordance with DVSA guidelines for the Porsche Centre s customers. In addition, you will be fitting, balancing and repairing tyres efficiently and safely. This is a dual skilled role, requiring attention to detail, a customer focused attitude and commitment to safety and compliance. Responsibilities: MOT Testing Duties: Carrying out MOT tests on Class 4 vehicles in accordance with DVSA standards Accurately completing MOT documentation and record keeping Identifying faults and defects, and providing accurate advice on repair options to the Service Advisor or Customer directly Maintaining a clean and safe testing environment in line with health and safety standards Ensuring compliance with DVSA testing procedures and Company guidelines at all times Tyre Fitting Duties: Removing, repairing, and replacing tyres for the full range of Porsche vehicles Carrying out wheel balancing and alignment where required Inspecting tyre tread depth, wear patterns, and valve condition Advising the Service Advisors or customers directly on tyre safety and replacement needs Ensuring all equipment and tools are in good working order Minimum Qualifications: Level 2 Diploma in Vehicle Fitting Principles or a Level 2 Diploma in Specialist Tyre Fitting Competence or equivalent qualification MI Level 2 Award in MOT Testing 21 years of age and held a Full UK Driving Licence held for at least 2 years (for insurance purposes) Strong mechanical understanding and diagnostic skills Ability to work well independently and as part of a team Commitment to health and safety best practices Preferred Qualifications: IT Literacy including Microsoft packages and Dealer Management Systems Previous experience in a franchised automotive dealership Good communication and customer service skill Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: A full-time opportunity: Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays 8:00am to 1:00pm Basic Salary up to £31,500 33 days holiday per year, with extra for long service Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance Income Protection Insurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of MOT Tester / Tyre Fitter on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!

An excellent opportunity has arisen to join one of the world s most iconic brands as a Service Quality Specialist Warranty, based at Porsche Retail Group in Guildford. To apply for this role you must have experience in warranty administration within an automotive dealership. Role: As a Service Quality Specialist (SQS), you will: Serve as a key liaison between the Porsche Centre, customers and the manufacturer Be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates Technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing Manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time. Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processes Stay up to date with manufacturer policies, bulletins and procedures Develop workshop processes aligned with Porsche Service and warranty standards Control workshop repair quality through inspections, tests, and ensuring manufacturer standards Manage Porsche Request Management System for technician support and communication. Support parts processes, including pre-pick and returns to Porsche. Administer warranty and goodwill repairs, including claims, documentation, and campaign communication Verify warranty claim accuracy, completeness and compliance with manufacturer guidelines Provide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving License Experience in Warranty Administration in the automotive industry Familiarity with dealership management systems (DMS) Great customer service skills, to ensure customer satisfaction throughout the claim process Sound mechanical and technical skills Experience of working within a franchised automotive dealership A track record of performing within a fast paced, workshop environment Proficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle Maintenance Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus 10% bonus, paid monthly 33 days holiday, with extra for long service Fixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day. Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous F&I focused automotive role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (F&I) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!

Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our Hatfield Centre. To apply for this role, you must have recent experience as a Service Advisor from within an automotive dealership. Role: As a Service Advisor, you are fundamental to our customers ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities: Deliver exceptional customer experience aligned with Porsche Service Process Communicate technical info effectively for upselling and meet departmental targets Manage workshop repairs and provide regular customer updates Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines Assist showroom customers with bookings and accessory sales; manage overflow bookings Confirm booking details with customers before appointments Manage customer vehicles and key allocation on site Prepare service invoices with technical explanations per manufacturer standards Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes: Full UK Drivers Licence Dealership experience with an understanding of automotive systems and repair processes Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes Strong focus on meeting customer needs and ensuring satisfaction. Worked in a fast-paced environment Desirable Attributes: Ability to clearly convey information to customers and team members Confidence to upsell services and products when appropriate Able to Contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £36,075 per annum, depending on experience Up to 35% of salary bonus Option of a VW Group Vehicle at a preferential leasing rate 33 days holiday, with extra days for long service Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!