Pertemps Crawley Perms 304
Redhill, Surrey
Ready to take your IT Support career to the next level?Our client, a well-established and growing business, is looking for a confident IT Support Executive to provide hands-on support across their two sites in Redhill.If you're tech-savvy, people-focused, and have solid IT Support experience, this is your chance to join a friendly, fast-paced team where career progression and development come as standard.The Role Manage and prioritise all incoming IT support tickets, ensuring timely resolution Handle change requests, including user access updates, system configuration changes, & permission adjustments Respond to help requests, providing user-friendly support & troubleshooting for software and application issues Resolve issue requests, identifying & fixing software faults across the business Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users The Person Hands-on experience and strong understanding of IT & troubleshooting Strong communication skills and a natural ability to explain tech to non-technical users Good knowledge of Microsoft Office, Office 365 and ideally Dynamics CRM or Business Central (training can be provided) A proactive, friendly attitude and a willingness to learn A full UK driving licence is preferred - as you'll be travelling between two sites regularly The Package A salary of £35,000 - £40,000 DOE 25 days holiday + bank holidays Monday to Friday, 8:00am - 5:00pm Onsite Parking
Ready to take your IT Support career to the next level?Our client, a well-established and growing business, is looking for a confident IT Support Executive to provide hands-on support across their two sites in Redhill.If you're tech-savvy, people-focused, and have solid IT Support experience, this is your chance to join a friendly, fast-paced team where career progression and development come as standard.The Role Manage and prioritise all incoming IT support tickets, ensuring timely resolution Handle change requests, including user access updates, system configuration changes, & permission adjustments Respond to help requests, providing user-friendly support & troubleshooting for software and application issues Resolve issue requests, identifying & fixing software faults across the business Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users The Person Hands-on experience and strong understanding of IT & troubleshooting Strong communication skills and a natural ability to explain tech to non-technical users Good knowledge of Microsoft Office, Office 365 and ideally Dynamics CRM or Business Central (training can be provided) A proactive, friendly attitude and a willingness to learn A full UK driving licence is preferred - as you'll be travelling between two sites regularly The Package A salary of £35,000 - £40,000 DOE 25 days holiday + bank holidays Monday to Friday, 8:00am - 5:00pm Onsite Parking