Nextech

Software Support Consultant (Remote) Salary: £25,000 - £27,000 Location: Doncaster Office (Remote, Yorkshire-based team) We're looking for a Software Support Consultant to join our team on a fully remote basis. You'll be responsible for delivering technical helpdesk support, troubleshooting software and infrastructure issues, assisting with testing and issue replication, and supporting implementations. Key Responsibilities: Provide 1st/2nd line technical support via helpdesk Troubleshoot software and infrastructure issues Assist with software testing and issue replication Support software implementations and user onboarding Requirements: Experience in software or IT support Strong knowledge of Azure and infrastructure Excellent problem-solving and communication skills Experience with software testing is a bonus What You'll Get: Salary of £25,000 - £27,000 , depending on experience Fully remote working with flexible hours Opportunities for career development and technical training Supportive, collaborative team environment Apply now to join a supportive and forward-thinking tech team.

Role: Senior Cyber Security Engineer (Cyber SME) Salary: Up to £70,000 Location: Reading/Birmingham - Hybrid (1 day/week in office) Be the Cyber Security Subject Matter Expert protecting the backbone of our business.Are you a highly skilled cyber security professional ready to take ownership of security engineering and infrastructure hardening? We're looking for a Senior Cyber Security Engineer to join our team and act as the go-to expert for all things security.Reporting to the head of security, you'll play a critical role in protecting our infrastructure, networks, and data, while guiding teams across the business with your deep technical expertise. What You'll Do Serve as the Cyber Security Subject Matter Expert, advising on secure systems design, change control, and implementation of robust security controls. Lead the technical vulnerability management programme, with a strong focus on application security, web application firewalls, and secure DevOps pipelines. Provide security leadership and mentoring , supporting colleagues and enhancing security awareness across the business. Actively contribute to incident response, security training, supplier reviews, and client security assurance Stay ahead of evolving threats, and help shape our strategy using frameworks such as OWASP, SASE, and Zero Trust. What We're Looking For Essential: Proven experience in cyber security engineering, including vulnerability management, SIEM, WAFs, and secure infrastructure design. Strong knowledge of TCP/IP, firewalls, routing, access controls, and threat-based security approaches. Excellent communication skills with the ability to create and maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. If you would like to be considered for this role, please apply with an up-to-date CV to be considered.

Job Title: Senior Network Engineer Location: Worcester Salary: £60,000 + Car Allowance + Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration and Security. As part of our continued growth, we are looking for an experienced Senior Network Engineer to join our team. This is a hands-on role where you'll work across a variety of projects and support activities, collaborating with clients and internal teams to deliver reliable, secure and innovative network solutions. Key Responsibilities Design, implement, and maintain enterprise-level network infrastructure (LAN, WAN, Wi-Fi, and network security). Monitor and optimise network performance, troubleshooting complex issues and applying corrective measures. Configure and manage networking equipment including routers, switches, firewalls, VPNs, and wireless technologies (predominantly Cisco). Carry out on-site installations and upgrades when required. Provide technical escalation for the support team, offering guidance and mentoring. Conduct network assessments, capacity planning and create documentation to support network stability and compliance. Key Skills & Qualifications CCNP Enterprise (or equivalent experience/qualification) with strong, practical knowledge of Cisco networking technologies. Proficiency in routing protocols (OSPF, BGP, EIGRP), switching technologies (VLANs, STP, EtherChannel), and QoS. Hands-on experience with Cisco ASA/FTD firewalls, wireless solutions (Catalyst or Meraki), and VPN technologies. Familiarity with network monitoring and diagnostic tools (e.g., PRTG, Wireshark, NetFlow). Benefits £60,000 depending on experience Car allowance Pension, Life Insurance and Private Health Insurance Discretionary bonus scheme If you are an experienced Senior Network Engineer looking to join a respected technology provider and work with cutting-edge Cisco technologies, we'd love to hear from you. Apply now to take the next step in your networking career.

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered

Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.