2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Sep 01, 2025
Full time
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
Sep 01, 2025
Full time
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
Security Business Development Manager Chippenham, London or Manchester (Hybrid) Up to £40,000 (£57,000 OTE) + Benefits Join a leading IT services provider with a strong UK and Ireland presence, now investing heavily in cybersecurity following recent expansion. In this role, you ll drive cybersecurity business activity across both regions, supporting account managers with client engagement and solution positioning, providing commercial insight, and strengthening relationships with leading vendors. You ll also play a key role in shaping the cybersecurity proposition, delivering sales enablement, and collaborating on the development of tailored security services to meet evolving customer needs. What s on offer: Hybrid working (3 days in / 2 days remote), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern tech setup (laptop, iPhone, monitors), ongoing training and mentoring, structured career development, and a social, supportive team culture with incentives, prizes, and trips. What we re looking for: Proven track record in a cybersecurity-focused business development or sales role Strong understanding of security technologies, vendors, and market trends (endpoint, network, cloud, MDR/XDR) Experience building and leveraging vendor relationships, including deal registration and partner programs Skilled at supporting and enabling sales teams to position solutions effectively Excellent communication skills with the ability to simplify complex concepts Collaborative, pragmatic, and commercially focused, with strong organisational skills Experience across UK & Ireland markets or knowledge of frameworks (Cyber Essentials, ISO 27001, NIS2) beneficial If you re a commercially minded security specialist who enjoys enabling sales teams and building strong vendor partnerships, this is an exciting opportunity to shape the growth of a leading provider s cybersecurity offering across two regions.
Sep 01, 2025
Full time
Security Business Development Manager Chippenham, London or Manchester (Hybrid) Up to £40,000 (£57,000 OTE) + Benefits Join a leading IT services provider with a strong UK and Ireland presence, now investing heavily in cybersecurity following recent expansion. In this role, you ll drive cybersecurity business activity across both regions, supporting account managers with client engagement and solution positioning, providing commercial insight, and strengthening relationships with leading vendors. You ll also play a key role in shaping the cybersecurity proposition, delivering sales enablement, and collaborating on the development of tailored security services to meet evolving customer needs. What s on offer: Hybrid working (3 days in / 2 days remote), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern tech setup (laptop, iPhone, monitors), ongoing training and mentoring, structured career development, and a social, supportive team culture with incentives, prizes, and trips. What we re looking for: Proven track record in a cybersecurity-focused business development or sales role Strong understanding of security technologies, vendors, and market trends (endpoint, network, cloud, MDR/XDR) Experience building and leveraging vendor relationships, including deal registration and partner programs Skilled at supporting and enabling sales teams to position solutions effectively Excellent communication skills with the ability to simplify complex concepts Collaborative, pragmatic, and commercially focused, with strong organisational skills Experience across UK & Ireland markets or knowledge of frameworks (Cyber Essentials, ISO 27001, NIS2) beneficial If you re a commercially minded security specialist who enjoys enabling sales teams and building strong vendor partnerships, this is an exciting opportunity to shape the growth of a leading provider s cybersecurity offering across two regions.