Trinity Claims
Redditch, Worcestershire
About Us Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way. Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most. : Trustpilot Glassdoor About the role: As a Multi-Trader, you'll carry out a wide range of repairs in homes that have been affected by fire or water damage. You'll be the face of Trinity Claims, working with care and professionalism to restore comfort and safety to our customers. No two days are the same - you'll be using your skills across multiple trades while delivering outstanding customer service. Key Responsibilities: Completing repairs including basic plumbing, electrical, carpentry, plastering, tiling, and decorating. Working in people's homes in a clean, respectful, and efficient manner. Sourcing materials from stores to complete jobs, ideally in a single visit. Using your judgement to find practical solutions and flag additional issues when needed. Recording job details, materials used, and work completed via PDA or paperwork. Working with team members across the Trinity Claims Team, including supervisors and customer experience staff. Following all health & safety procedures, wearing appropriate PPE, and complying with company policies. Maintaining your tools, van, and equipment to a high standard. Attending training, toolbox talks, and staying up to date with safety and safeguarding requirements. Key Requirements: We're searching for someone who is multi-skilled, motivated, and customer-focused - someone who takes pride in their work and genuinely cares about the people they're helping. Experience across a range of trades, ideally within social housing, property maintenance, or construction. A relevant trade qualification and/or proven practical experience. A CSCS card. A full UK driving licence (essential - you'll be travelling between sites). Excellent communication and interpersonal skills. A proactive and positive attitude, with a strong sense of responsibility and professionalism. Confidence using PDAs or similar devices to record and manage jobs. In return, we can offer you: Basic Salary of up to £35,000 (DOE), as well as market leading benefits. 25 days Annual leave plus statutory holidays Discretionary performance related bonus Just some of the great benefits we offer: Life insurance cover Enhanced company pension scheme Employee of the month & employee of the year awards Refer a Friend scheme An extra day's holiday for your birthday Paid volunteering/charity day a year A vehicle and tools for work purposes (subject to policy). Uniform, PPE, and all the support you need to do your job safely and effectively. If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team! Application deadline: this position will remain open until we have found the right person for the job. We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy
About Us Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way. Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most. : Trustpilot Glassdoor About the role: As a Multi-Trader, you'll carry out a wide range of repairs in homes that have been affected by fire or water damage. You'll be the face of Trinity Claims, working with care and professionalism to restore comfort and safety to our customers. No two days are the same - you'll be using your skills across multiple trades while delivering outstanding customer service. Key Responsibilities: Completing repairs including basic plumbing, electrical, carpentry, plastering, tiling, and decorating. Working in people's homes in a clean, respectful, and efficient manner. Sourcing materials from stores to complete jobs, ideally in a single visit. Using your judgement to find practical solutions and flag additional issues when needed. Recording job details, materials used, and work completed via PDA or paperwork. Working with team members across the Trinity Claims Team, including supervisors and customer experience staff. Following all health & safety procedures, wearing appropriate PPE, and complying with company policies. Maintaining your tools, van, and equipment to a high standard. Attending training, toolbox talks, and staying up to date with safety and safeguarding requirements. Key Requirements: We're searching for someone who is multi-skilled, motivated, and customer-focused - someone who takes pride in their work and genuinely cares about the people they're helping. Experience across a range of trades, ideally within social housing, property maintenance, or construction. A relevant trade qualification and/or proven practical experience. A CSCS card. A full UK driving licence (essential - you'll be travelling between sites). Excellent communication and interpersonal skills. A proactive and positive attitude, with a strong sense of responsibility and professionalism. Confidence using PDAs or similar devices to record and manage jobs. In return, we can offer you: Basic Salary of up to £35,000 (DOE), as well as market leading benefits. 25 days Annual leave plus statutory holidays Discretionary performance related bonus Just some of the great benefits we offer: Life insurance cover Enhanced company pension scheme Employee of the month & employee of the year awards Refer a Friend scheme An extra day's holiday for your birthday Paid volunteering/charity day a year A vehicle and tools for work purposes (subject to policy). Uniform, PPE, and all the support you need to do your job safely and effectively. If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team! Application deadline: this position will remain open until we have found the right person for the job. We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy
Trinity Claims
City, Dundee
About Us Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way. Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most. : Trustpilot Glassdoor About the role: Within our First Response division, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects. Key Responsibilities: As a Trainee First Response Technician, you'll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include: Assisting with cleaning, drying, and sanitising tasks following water or fire damage. Helping to monitor and install drying equipment on-site. Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded. Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery. Maintaining health and safety standards at all times. Providing excellent customer service to policyholders and other relevant parties. Key Requirements: We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have: Excellent spoken and written communication skills. A passion for delivering outstanding customer service. The ability to work effectively within a team and under pressure. Basic computer knowledge and strong administrative skills. A full, clean driving license with no more than 3 points. Previous experience in damage restoration (preferable but not essential). Familiarity with the insurance claims process (desirable but not essential). In return, we can offer you: Basic Salary £24,000-25,000 (DOE), as well as market leading benefits. 25 days Annual leave plus statutory holidays Discretionary performance related bonus Just some of the great benefits we offer: Life insurance cover Enhanced company pension scheme Employee of the month & employee of the year awards Refer a Friend scheme An extra day's holiday for your birthday Paid volunteering/charity day a year If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team! Application deadline: this position will remain open until we have found the right person for the job. We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
About Us Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way. Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most. : Trustpilot Glassdoor About the role: Within our First Response division, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects. Key Responsibilities: As a Trainee First Response Technician, you'll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include: Assisting with cleaning, drying, and sanitising tasks following water or fire damage. Helping to monitor and install drying equipment on-site. Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded. Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery. Maintaining health and safety standards at all times. Providing excellent customer service to policyholders and other relevant parties. Key Requirements: We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have: Excellent spoken and written communication skills. A passion for delivering outstanding customer service. The ability to work effectively within a team and under pressure. Basic computer knowledge and strong administrative skills. A full, clean driving license with no more than 3 points. Previous experience in damage restoration (preferable but not essential). Familiarity with the insurance claims process (desirable but not essential). In return, we can offer you: Basic Salary £24,000-25,000 (DOE), as well as market leading benefits. 25 days Annual leave plus statutory holidays Discretionary performance related bonus Just some of the great benefits we offer: Life insurance cover Enhanced company pension scheme Employee of the month & employee of the year awards Refer a Friend scheme An extra day's holiday for your birthday Paid volunteering/charity day a year If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team! Application deadline: this position will remain open until we have found the right person for the job. We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted. Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.