Visa to Go

Head of Visa and Passports (Russian Speaking) Location: Notting Hill, London, UK (Head Office) Employment Type: Full-Time Salary: £45,000 per annum, plus performance-related bonus Visa Sponsorship: Available for the right candidate Company Overview Visa to Go LTD Limited is a dynamic and growing travel and tourism company, with services covering tour operations, visa processing, and destination management. With our head office based in Notting Hill, London, we are dedicated to offering exceptional services to clients and partners worldwide. We are now looking for an experienced professional to lead our Visa and Passports Department. Role Summary The Head of Visa and Passports Department will be responsible for managing all visa, passport renewal services for our clients and internal teams. The successful candidate will ensure compliance with legal regulations, oversee team performance, and continuously improve processes for efficiency and client satisfaction. Key Responsibilities Oversee the processing of visas, passports, and related travel documents across various jurisdictions. Lead, train, and supervise the departmental team (5 people in total) to ensure efficient and high-quality service. Act as the point of contact for immigration and consular matters with embassies and government bodies. Ensure compliance with international laws and internal procedures. Maintain up-to-date records of visa statuses, expirations, and renewals. Handle urgent travel documentation requests and emergency scenarios. Coordinate closely with HR, Legal, and external agencies to ensure timely and compliant visa and passport services Monitor and interpret immigration regulations and updates (especially in Russia, the UK, and EU countries), advising senior management and internal staff accordingly. Communicate professionally with international and Russian-speaking clients (Russian fluency desirable) Required Qualifications and Experience Minimum of 5 years of experience in visa, passport, or immigration services. Management or supervisory experience within a compliance or immigration-related role. Deep understanding of UK and international visa/passport regulations. Excellent communication skills (written and verbal) in English; Russian language skills are a strong advantage. High attention to detail, strong organisational skills, and the ability to manage confidential information. Proficiency with IT solutions Experience working in a high-pressure environment with frequent international travel demands Russian language What We Offer Competitive salary of £45,000 per annum plus performance-related bonus Opportunity to work in a dynamic international company in the travel sector. Professional development and training opportunities. Supportive and collaborative working environment. Convenient location in the heart of Notting Hill, London. Potential for career progression within the company. Visa sponsorship available for the right candidate. Application Process To apply for this position, please email your CV and a brief cover letter explaining your suitability for the role. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.