The Forward Trust

Peer Coordinator Location: HMP Bronzefield (Prison based) Salary: £24,000 per annum Vacancy Type: Permanent, Part Time Closing Date: 24th September 2025 Hours: Part-time, 17.5 hours per week Vetting: Prison clearance will be required About the Service The Integrated Substance Misuse Service works with people in prison aged 18 and over who are identified as having drug or alcohol problems click apply for full job details

North East Recovery Navigator (Newham, Redbridge & Waltham Forest, Barking, Dagenham & Havering) Location: On-site Salary: £25,207 per annum Vacancy Type: Permanent, Full Time Closing Date: 10 Sep 2025 About The Role We're looking for a Recovery Navigator to join Forward Trust's Dependency and Recovery Services. This is a frontline role working within probation delivery units across East London, bridging the gap between probation services and substance misuse treatment. You'll carry a diverse caseload of men on probation including prison leavers and those on community orders supporting them to engage in recovery, reduce reoffending, and build more stable lives. The role involves: Completing comprehensive assessments and creating collaborative SMART action plans. Delivering 1:1 and group interventions, both in-person and virtually, to empower individuals on their recovery journey. Providing practical support and advocacy - from attending appointments to helping with referrals and making calls on behalf of clients. Offering clear advice and information in accessible ways to enable informed choices. Supporting individuals with varying complexity of needs - from highly motivated clients maintaining recovery to those with dual diagnosis and low engagement. Building strong partnerships with probation staff, treatment providers and other agencies to ensure continuity of care. Maintaining accurate and timely case records, ensuring all work aligns with commissioner targets. Some Recovery Navigators will also have the opportunity to develop as Subject Matter Experts (SMEs) in specific areas such as BAME communities or chemsex support, providing expertise to the wider team. This role is predominately Monday-Friday, 9-5, though some flexibility may be required to meet client needs. Occasional travel to Forward Trust's head office may be needed for training or support. What We're Looking For Strong experience in the substance misuse field, or significant experience working in a related support role. Proven ability to manage high caseloads, carrying out comprehensive risk assessments and SMART action plans. Experience delivering 1:1 and group interventions using motivational and trauma-informed approaches. Experience of working with treatment and/or healthcare services. Ability to establish and maintain professional boundaries. Excellent communication skills with people from a wide range of backgrounds, delivered with sensitivity and professionalism. Experience working in partnership with probation, criminal justice or other statutory agencies. Strong organisational skills with the ability to prioritise workload and meet targets. Knowledge and understanding of continuity of care, holistic recovery needs, and community support services. A commitment to equality, diversity, confidentiality, GDPR, and safeguarding best practice. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Recovery Navigator Wales Location: Cardiff Salary: £24,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 10 Sep 2025 About The Role Please note you must have a full UK Driver's license and access to your own vehicle. All candidates will be required to undergo prison security vetting and clearance checks before employment can be confirmed. The Recovery Navigator role sits within the Forward Trust's Recovery Directorate as part of our dedicated Recovery Support Team. This team plays a vital role in helping people with substance use and complex needs to transition, thrive, and settle back into the community. Using a person-centred approach, you will work directly with service users engaged in recovery pathways, supporting them to sustain and maintain recovery, build resilience, and reach their potential. You will also collaborate with partner agencies to ensure access to holistic, multidisciplinary services tailored to each individual's needs. In this Wales-based post, you will be embedded across HMP Swansea, HMP Cardiff, and HMP Prescoed, while maintaining close collaboration with the Camau Probation Service and community agencies. You will play a leading role in developing the Forward Connect community in Wales, ensuring smooth transitions for service users from custody, probation, and community treatment settings into sustainable recovery pathways. As a Recovery Navigator, you will also: Deliver interventions across varying complexity levels, including 1:1 and group sessions. Facilitate and support Forward Trust's online day programme. Provide throughcare coordination to ensure continuity of support. Embed cultural and linguistic awareness into all service delivery. Support occasional out-of-office hours activity where needed. What We're Looking For We are seeking someone who is passionate about recovery and has the skills to support individuals facing complex challenges. You should have: Knowledge of the criminal justice system and recovery agenda. Strong understanding of abstinence-based recovery. Experience assessing and supporting clients in recovery. A background in substance misuse, treatment, or healthcare services. Experience managing high caseloads and conducting risk assessments. Skills in delivering 1:1 and group interventions, using motivational and trauma-informed approaches. Experience working with adults facing multiple disadvantages. Ability to maintain professional boundaries. Strong organisational, IT, and time management skills. Understanding of GDPR, confidentiality, equal opportunities, and diversity. Experience with event organisation and remote working. Ability to obtain prison security clearance. Ideally, you will be a Welsh speaker , or have a strong awareness of Welsh culture and the importance of providing services in the Welsh language. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Recovery Support Team Leader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey - this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust's substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area. You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust's substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents' partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Essential Skills and Experience Flexibility to meet the needs of the service as it develops. A positive problem solving approach with the ability to focus on key issues quickly and clearly. Effective negotiating and influencing skills. Previous experience of developing and implementing service improvements. The ability to engage effectively with the client group. Experience of developing partnerships with employers and running a job brokerage service. Experience of supervision work of others and proven human resources management skills. Understanding of the voluntary sector. Understanding of and sensitivity to diversity and equality issues. Working knowledge of using Microsoft office packages and databases. Commitment to 12 steps interventions and treatment approach. Knowledge of the use of database monitoring systems. Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance Desirable Skills and Experience Experience of strategic partnership building. Lived experience of Recovery. A thorough understanding of Service user led support groups and their role in maintaining ongoing recovery. Understanding of the human resource and finance function within a contract setting. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Recovery Worker Location: Dover Salary: £24,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 24th September 2025 As a Substance Misuse Practitioner, you will work within an integrated healthcare framework to support adults (18+) who are affected by drug and alcohol misuse. You will be responsible for managing a caseload, providing client-centred treatment plans, and supporting recovery through both harm reduction and abstinence-based approaches, depending on the needs of the individual. Your role will include: Conducting comprehensive assessments, risk management plans, and developing SMART care plans. Delivering structured 1:1 sessions and facilitated group programmes. Using motivational interviewing techniques to support behaviour change. Providing advice, information, and harm reduction guidance. Working closely with external agencies such as housing, employment, probation, healthcare, and community services to deliver joined-up care. Contributing to local and organisational performance targets, including measurable recovery outcomes. Supporting service users to build recovery capital and achieve sustainable change. This role may require flexibility, including occasional evening and weekend work. You may also be required to travel between projects in your cluster to maintain continuity of care for clients. What We're Looking For Essential Skills & Experience Experience working within substance misuse services. Skilled in comprehensive assessments, risk management, and care planning. Ability to deliver structured interventions in both 1:1 and group settings. Strong facilitation skills and experience running groups. Proficient in motivational interviewing techniques. Good IT literacy. Understanding of holistic care, continuity of care, and multi-agency working. Commitment to promoting equality and diversity. Essential Knowledge Knowledge of issues facing people who misuse substances. Understanding of the Recovery Agenda. Knowledge of safeguarding policies and procedures. Qualifications Level 3 Diploma in Health & Social Care (or equivalent). Desirable Skills & Experience Knowledge of the 12 Step recovery process. Familiarity with community support services and the criminal justice sector. Personal lived experience of addiction/imprisonment (applicants in recovery should have at least 3 years abstinent; ex-prisoners at least 5 years since release). Experience working in community or prison settings. Experience of using clinical supervision. Knowledge of NHS health and wellbeing outcomes. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Integrated Support Worker Location: Wiltshire Salary: £24,366 per annum Vacancy Type: Permanent, Full Time Closing Date: 24th September 2025 Clouds House, part of The Forward Trust, is one of the UK's leading residential substance misuse treatment centres. For over 40 years, we have delivered a structured interpersonal and 12 Step treatment programme designed to support people with substance and behavioural addictions to achieve abstinence and build long-term sustainable recovery. Since opening, Clouds House has helped more than 12,000 clients work towards a life in recovery and created a growing recovery culture through our alumni network. Our ambition is to significantly increase recovery capital, whilst offering treatment to as many clients as possible, irrespective of means. At Forward Trust, we are proud to provide opportunities to all - including those with lived experience of addiction, offending, or homelessness. We actively encourage applications from all backgrounds. About the Role As an Integrated Support Worker, you will play a vital role in supporting clients through their treatment and recovery journey. Working across both the Therapeutic and Clinical Teams, you will help deliver effective treatment programmes and provide direct client support. This is a varied role that involves: Delivering one-to-one support to clients. Facilitating structured low-level psychoeducational sessions in group settings. Supporting treatment teams to deliver daily programmes effectively. Maintaining accurate records and working across multiple computer systems. Ensuring a safe, secure, and supportive environment for clients. Being actively involved in security, health & safety, and risk management. This is a hands-on, client-facing role that requires flexibility to work days, nights, weekends, and bank holidays on a rota basis. Overtime may be required to cover staff absence and is paid at the same rate, with enhancements in line with policy. What We're Looking For Essential Skills & Qualities Strong observational, reporting, and communication skills. Ability to work independently and use initiative. Good listening skills and empathy, with the ability to engage positively with clients and professionals. Strong IT skills across multiple systems and applications. Ability to manage professional boundaries, resolve conflict, and work with challenging behaviours. Open to feedback and able to give feedback constructively. Strong team player who can work harmoniously across multidisciplinary teams. Commitment to self-care and accessing support when needed. Flexibility to switch dynamically between varied tasks and responsibilities. Desirable (training will be provided if not held): Experience facilitating groups. Experience working in a clinical or residential setting (hospital, care home, treatment centre). Knowledge of the challenges faced by people with addictions and their impacts. Understanding of the 12 Step process of recovery (applicants in recovery should have a minimum of three years abstinence). Experience within substance misuse services or addiction support. Important Requirements Willingness to work nights, weekends, and bank holidays as part of a rolling rota. Flexibility to take occasional overtime to cover sickness or annual leave. Comfortable working in a clinical environment, including exposure to blood, bodily fluids, and needles. Willingness to train in acupuncture, phlebotomy, and venepuncture as required by service needs. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Mental Health Outreach Worker Location: Medway Salary: £24,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 25th September 2025 As a Rough Sleeping Outreach Worker, you'll be on the frontline of supporting some of the most vulnerable people in our communities' individuals who are either rough sleeping or at risk of homelessness. Your focus will be on helping people to address drug and alcohol use, while also connecting them with wider services to meet their holistic needs. This is a dynamic, people focused role requiring persistence, empathy, and the ability to engage with individuals who may be hard to reach. You'll be providing assertive outreach, delivering interventions, and ensuring that each client is supported to take steps toward sustainable change. Key responsibilities include: Identifying and engaging with entrenched rough sleepers, including those reluctant to access services. Delivering psychosocial interventions and practical support to people with drug/alcohol and mental health issues. Using motivational approaches to help service users explore their options and take positive action. Working closely with mental health teams, hospitals, and other healthcare providers to ensure continuity of care. Supporting service users to build personal strengths, resilience, and social networks in the UK or in their country of origin. Promoting access to healthcare and ensuring smooth transitions between services. Building collaborative relationships with multi-agency partners to deliver joined-up support. Keeping accurate records and reports to a high standard. Promoting anti-discriminatory practice and safeguarding vulnerable adults and children. This role is vital in bridging the gap between people on the streets and the services that can help them, offering hope and practical support for long-term recovery. What We're Looking For We're looking for someone who is proactive, compassionate, and resilient with the skills to engage people who may be facing multiple and complex challenges. Essential skills & experience: Understanding of the needs of people who are rough sleeping and/or begging. In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, or mental health. Experience supporting people with multiple and complex needs, including co-occurring conditions. Understanding of multi-agency working and the importance of professional boundaries. Good administrative, recording, and reporting skills. Knowledge of safeguarding procedures for both children and vulnerable adults. Strong IT skills, including the ability to use Microsoft Office and client databases. Flexibility to work unsociable hours when required. If you are motivated by the opportunity to make a tangible difference in the lives of people experiencing homelessness, and you have the skills to support them toward recovery and stability, we'd love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.