Job Title: Level 2 Technical Support Agent - (SaaS) Location: Brighton (Central, 5 mins from station) Salary: 30,000 + up to 10% annual bonus Gym on site Hours: Monday to Friday, 8:30-17:00 After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to 12 staff Our client are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely with their Sales and Implementations teams to ensure a smooth transition for customers from the pre-sale stage through to full onboarding, helping them get the very best start with our platform. Key Responsibilities : - Investigate and resolve customer issues raised via their ticketing system (Zoho Desk), ensuring clear communication throughout. - Manage support cases from start to finish, including follow-up and closure. - Escalate and document bugs or product issues by creating developer tickets in Jira. - Collaborate closely with developers, the product team, and QA to resolve complex issues and suggest improvements. - Work directly with customers via email, phone, and remote meetings to troubleshoot and resolve technical queries. - Partner with Sales and Implementations teams to provide a smooth handover and onboarding experience for new customers. - Analyse database queries and data sets to diagnose and resolve issues. - Maintain accurate documentation of issues, resolutions, and processes. Skills & Experience Essential - Previous experience in a Level 2 technical support or similar role. - Good working knowledge of SQL and relational databases. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work effectively under pressure and manage multiple cases simultaneously. Desirable - Experience with SaaS platforms. - Knowledge of Python for data analysis or automation tasks. - Familiarity with Zoho Desk, Jira, or similar tools. - Some kind of Logistics/Freight/Transport experience What they Offer - 30,000 annual salary. - Company bonus scheme (up to 10% of salary). - Monday-Friday working hours (8:30-17:00). - Friendly, collaborative office environment in the heart of Brighton. - Direct access to developers and product managers, with the opportunity to influence the product. - Opportunities for skill development and career progression. - Gym on site If you're passionate about technology, enjoy problem-solving, and want to be part of a growing SaaS company where your ideas can shape the product, we'd love to hear from you.
Sep 05, 2025
Full time
Job Title: Level 2 Technical Support Agent - (SaaS) Location: Brighton (Central, 5 mins from station) Salary: 30,000 + up to 10% annual bonus Gym on site Hours: Monday to Friday, 8:30-17:00 After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to 12 staff Our client are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely with their Sales and Implementations teams to ensure a smooth transition for customers from the pre-sale stage through to full onboarding, helping them get the very best start with our platform. Key Responsibilities : - Investigate and resolve customer issues raised via their ticketing system (Zoho Desk), ensuring clear communication throughout. - Manage support cases from start to finish, including follow-up and closure. - Escalate and document bugs or product issues by creating developer tickets in Jira. - Collaborate closely with developers, the product team, and QA to resolve complex issues and suggest improvements. - Work directly with customers via email, phone, and remote meetings to troubleshoot and resolve technical queries. - Partner with Sales and Implementations teams to provide a smooth handover and onboarding experience for new customers. - Analyse database queries and data sets to diagnose and resolve issues. - Maintain accurate documentation of issues, resolutions, and processes. Skills & Experience Essential - Previous experience in a Level 2 technical support or similar role. - Good working knowledge of SQL and relational databases. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work effectively under pressure and manage multiple cases simultaneously. Desirable - Experience with SaaS platforms. - Knowledge of Python for data analysis or automation tasks. - Familiarity with Zoho Desk, Jira, or similar tools. - Some kind of Logistics/Freight/Transport experience What they Offer - 30,000 annual salary. - Company bonus scheme (up to 10% of salary). - Monday-Friday working hours (8:30-17:00). - Friendly, collaborative office environment in the heart of Brighton. - Direct access to developers and product managers, with the opportunity to influence the product. - Opportunities for skill development and career progression. - Gym on site If you're passionate about technology, enjoy problem-solving, and want to be part of a growing SaaS company where your ideas can shape the product, we'd love to hear from you.
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
Sep 04, 2025
Full time
Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser
The Vacancy - Area Sales Executive based in Manchester Our client are building a team of high-performing, ambitious sales professionals who want more than just a job. They are the UK's largest parcel delivery company, and growing fast. With a booming international arm and exciting acquisitions under their belt, they're creating real opportunities for people who are ready to own their success. If you're hungry to win, thrive on building your own pipeline, and want to be rewarded for every deal you close, this is your moment. We're not looking for order-takers. We're looking for hunters - people who thrive on winning new business, building relationships, and smashing targets. Internal Sales Executives or Telesales Executives from the Logistics, Parcels and Freight industry encouraged to apply As an Area Sales Executive, you'll: - Generate and convert your own leads - no limits, no hand-holding - Build and manage a pipeline that delivers consistent results - Onboard new clients and get them trading fast - Collaborate with internal teams to ensure a seamless customer experience - Track your performance through our CRM and own your numbers - Solve problems, close deals, and grow your territory Here's what you'll need to succeed: - Proven B2B sales experience (field or telesales) - Relentless drive to exceed targets - Confidence, resilience, and strong negotiation skills - Competitive, motivated by results and the rewards that come with success - A full UK driving licence and access to your own car - A proactive, organised approach and the ability to work independently - Experience in e-commerce or logistics is a bonus, but not essential - Note: You'll need your own vehicle for the first 3 months. A car allowance is included from day one. What You'll Get in Return From 30,000 to 35,000 base salary Uncapped commission - earn big when you deliver Car allowance Autonomy and ownership of your territory Career progression in a fast-growing, future-focused business A supportive, high-performance culture where your results speak for themselves
Sep 04, 2025
Full time
The Vacancy - Area Sales Executive based in Manchester Our client are building a team of high-performing, ambitious sales professionals who want more than just a job. They are the UK's largest parcel delivery company, and growing fast. With a booming international arm and exciting acquisitions under their belt, they're creating real opportunities for people who are ready to own their success. If you're hungry to win, thrive on building your own pipeline, and want to be rewarded for every deal you close, this is your moment. We're not looking for order-takers. We're looking for hunters - people who thrive on winning new business, building relationships, and smashing targets. Internal Sales Executives or Telesales Executives from the Logistics, Parcels and Freight industry encouraged to apply As an Area Sales Executive, you'll: - Generate and convert your own leads - no limits, no hand-holding - Build and manage a pipeline that delivers consistent results - Onboard new clients and get them trading fast - Collaborate with internal teams to ensure a seamless customer experience - Track your performance through our CRM and own your numbers - Solve problems, close deals, and grow your territory Here's what you'll need to succeed: - Proven B2B sales experience (field or telesales) - Relentless drive to exceed targets - Confidence, resilience, and strong negotiation skills - Competitive, motivated by results and the rewards that come with success - A full UK driving licence and access to your own car - A proactive, organised approach and the ability to work independently - Experience in e-commerce or logistics is a bonus, but not essential - Note: You'll need your own vehicle for the first 3 months. A car allowance is included from day one. What You'll Get in Return From 30,000 to 35,000 base salary Uncapped commission - earn big when you deliver Car allowance Autonomy and ownership of your territory Career progression in a fast-growing, future-focused business A supportive, high-performance culture where your results speak for themselves
New Senior Operations Manager role working for an International Cross-Border eCommerce delivery business. They offer global delivery solutions for seamless cross-border trade, helping retailers deliver to over 200 countries - even the regions that are typically complex to reach.They help retailers reach shoppers worldwide through seamless cross-border delivery solutions, with a relentless focus on excellent customer service. By investing in people and technology, they drive innovation in eCommerce delivery, ensuring expertise, quality, and care in every parcel's journey. It's never just a parcel.Our client looking for a motivated and capable Senior Operations Manager to join our clients team and help deliver outstanding results in this area of the business. You'll contribute to the success of this fast growing global delivery solutions business for International Cross-border trade by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence.Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice.Key Responsibilities :- Overall responsibility for operations ensuring that processes run efficiently and effectively- Be the Voice of Operations and the Operations Champion throughout the business- Responsibility for operational planning using a data driven and analytical approach- Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team (circa 20 team members)- Responsibility for the operations budget & operations/warehouse P&L- Responsibility for driving improvements, best practice and operational excellence- Develop & implement operational strategies and SOP's- Responsibility for warehouse health, procurement, KPI's and operational performance- Responsibility for always ensuring compliance with regulations and health & safety standards- Overall responsibility for relationships with regulatory bodies and external consultants ie CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner- Responsibility for disaster recovery planning which is regularly reviewed and testedAll applicants must have previous experience working for an Interntional eCommerce Cross-Border Delivery solutions business.You will also need to be :- A good communicator- Problem solver- Flexible on hours- Understand bonded warehouses- Have the ability to work under pressure and cope in fast paced environment- Understand and have experience in running an eCommerce operation within an Interntionl cross border deliver business- Have the drive to thrive in an organisation growing quickly- Be customer focused- Be data driven- Understand numbers in Operations- Understand the power of data and how it drives improvement- Ideally have experience in the re-location of a warehouse, as they hve expansion plans to move to bigger premises in the futureWhy join the business :- Be part of a fast-growing, award-winning company redefining cross-border delivery- Work with a supportive, high-performing team- Make a meaningful impact - and see the results of your work- Excellent package of circa £70,000 Basic salary plus 10% bonus
Sep 03, 2025
Full time
New Senior Operations Manager role working for an International Cross-Border eCommerce delivery business. They offer global delivery solutions for seamless cross-border trade, helping retailers deliver to over 200 countries - even the regions that are typically complex to reach.They help retailers reach shoppers worldwide through seamless cross-border delivery solutions, with a relentless focus on excellent customer service. By investing in people and technology, they drive innovation in eCommerce delivery, ensuring expertise, quality, and care in every parcel's journey. It's never just a parcel.Our client looking for a motivated and capable Senior Operations Manager to join our clients team and help deliver outstanding results in this area of the business. You'll contribute to the success of this fast growing global delivery solutions business for International Cross-border trade by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence.Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice.Key Responsibilities :- Overall responsibility for operations ensuring that processes run efficiently and effectively- Be the Voice of Operations and the Operations Champion throughout the business- Responsibility for operational planning using a data driven and analytical approach- Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team (circa 20 team members)- Responsibility for the operations budget & operations/warehouse P&L- Responsibility for driving improvements, best practice and operational excellence- Develop & implement operational strategies and SOP's- Responsibility for warehouse health, procurement, KPI's and operational performance- Responsibility for always ensuring compliance with regulations and health & safety standards- Overall responsibility for relationships with regulatory bodies and external consultants ie CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner- Responsibility for disaster recovery planning which is regularly reviewed and testedAll applicants must have previous experience working for an Interntional eCommerce Cross-Border Delivery solutions business.You will also need to be :- A good communicator- Problem solver- Flexible on hours- Understand bonded warehouses- Have the ability to work under pressure and cope in fast paced environment- Understand and have experience in running an eCommerce operation within an Interntionl cross border deliver business- Have the drive to thrive in an organisation growing quickly- Be customer focused- Be data driven- Understand numbers in Operations- Understand the power of data and how it drives improvement- Ideally have experience in the re-location of a warehouse, as they hve expansion plans to move to bigger premises in the futureWhy join the business :- Be part of a fast-growing, award-winning company redefining cross-border delivery- Work with a supportive, high-performing team- Make a meaningful impact - and see the results of your work- Excellent package of circa £70,000 Basic salary plus 10% bonus
New Senior Operations Manager role working for an International Cross-Border eCommerce delivery business. They offer global delivery solutions for seamless cross-border trade, helping retailers deliver to over 200 countries - even the regions that are typically complex to reach. They help retailers reach shoppers worldwide through seamless cross-border delivery solutions, with a relentless focus on excellent customer service. By investing in people and technology, they drive innovation in eCommerce delivery, ensuring expertise, quality, and care in every parcel's journey. It's never just a parcel. Our client looking for a motivated and capable Senior Operations Manager to join our clients team and help deliver outstanding results in this area of the business. You'll contribute to the success of this fast growing global delivery solutions business for International Cross-border trade by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence. Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice. Key Responsibilities : - Overall responsibility for operations ensuring that processes run efficiently and effectively - Be the Voice of Operations and the Operations Champion throughout the business - Responsibility for operational planning using a data driven and analytical approach - Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team (circa 20 team members) - Responsibility for the operations budget & operations/warehouse P&L - Responsibility for driving improvements, best practice and operational excellence - Develop & implement operational strategies and SOP's - Responsibility for warehouse health, procurement, KPI's and operational performance - Responsibility for always ensuring compliance with regulations and health & safety standards - Overall responsibility for relationships with regulatory bodies and external consultants ie CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner - Responsibility for disaster recovery planning which is regularly reviewed and tested All applicants must have previous experience working for an Interntional eCommerce Cross-Border Delivery solutions business. You will also need to be : - A good communicator - Problem solver - Flexible on hours - Understand bonded warehouses - Have the ability to work under pressure and cope in fast paced environment - Understand and have experience in running an eCommerce operation within an Interntionl cross border deliver business - Have the drive to thrive in an organisation growing quickly - Be customer focused - Be data driven - Understand numbers in Operations - Understand the power of data and how it drives improvement - Ideally have experience in the re-location of a warehouse, as they hve expansion plans to move to bigger premises in the future Why join the business : - Be part of a fast-growing, award-winning company redefining cross-border delivery - Work with a supportive, high-performing team - Make a meaningful impact - and see the results of your work - Excellent package of circa 70,000 Basic salary plus 10% bonus
Sep 03, 2025
Full time
New Senior Operations Manager role working for an International Cross-Border eCommerce delivery business. They offer global delivery solutions for seamless cross-border trade, helping retailers deliver to over 200 countries - even the regions that are typically complex to reach. They help retailers reach shoppers worldwide through seamless cross-border delivery solutions, with a relentless focus on excellent customer service. By investing in people and technology, they drive innovation in eCommerce delivery, ensuring expertise, quality, and care in every parcel's journey. It's never just a parcel. Our client looking for a motivated and capable Senior Operations Manager to join our clients team and help deliver outstanding results in this area of the business. You'll contribute to the success of this fast growing global delivery solutions business for International Cross-border trade by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence. Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice. Key Responsibilities : - Overall responsibility for operations ensuring that processes run efficiently and effectively - Be the Voice of Operations and the Operations Champion throughout the business - Responsibility for operational planning using a data driven and analytical approach - Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team (circa 20 team members) - Responsibility for the operations budget & operations/warehouse P&L - Responsibility for driving improvements, best practice and operational excellence - Develop & implement operational strategies and SOP's - Responsibility for warehouse health, procurement, KPI's and operational performance - Responsibility for always ensuring compliance with regulations and health & safety standards - Overall responsibility for relationships with regulatory bodies and external consultants ie CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner - Responsibility for disaster recovery planning which is regularly reviewed and tested All applicants must have previous experience working for an Interntional eCommerce Cross-Border Delivery solutions business. You will also need to be : - A good communicator - Problem solver - Flexible on hours - Understand bonded warehouses - Have the ability to work under pressure and cope in fast paced environment - Understand and have experience in running an eCommerce operation within an Interntionl cross border deliver business - Have the drive to thrive in an organisation growing quickly - Be customer focused - Be data driven - Understand numbers in Operations - Understand the power of data and how it drives improvement - Ideally have experience in the re-location of a warehouse, as they hve expansion plans to move to bigger premises in the future Why join the business : - Be part of a fast-growing, award-winning company redefining cross-border delivery - Work with a supportive, high-performing team - Make a meaningful impact - and see the results of your work - Excellent package of circa 70,000 Basic salary plus 10% bonus
Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join them the North of England with a focus on Yorkshire (Leeds), Newcastle and Sheffield In this role, you'll report directly to the Regional Air & Sea Sales Manager (North) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they we offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to 1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role!
Sep 03, 2025
Full time
Who our client are? Our Freight Forwarding client is an ambitious independent logistics operator with three divisions, Road, Air & Sea, and Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE. We are they looking for : Their Air & Sea division has experienced remarkable growth over the past two years, and they are not slowing down! They are expanding their UK team and looking for a passionate and driven Business Development Manager to join them the North of England with a focus on Yorkshire (Leeds), Newcastle and Sheffield In this role, you'll report directly to the Regional Air & Sea Sales Manager (North) and play a key part in building and maintaining strong relationships with an existing portfolio of clients. At the same time, you'll maximise sales opportunities by identifying and winning new business. What they we offer in return? - Competitive Salary circa 50k Plus Car allowance - Hours: Monday to Friday 9:00 to 5:30pm (Hybrid) - Generous Time Off: Benefit from 25 days of annual leave. - Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay. - Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness. - Referral Rewards: Earn up to 1000 by referring a friend to join our team. - Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns, resolve objections, and ensure timely follow-ups. - Take ownership of gross profit growth across various modes, aligning with our structured sales strategy. - Stay ahead of trends by participating in market campaigns and understanding relevant literature. Embody and uphold our company's values, proudly championing "Our Approach to Business." Our Ideal Business Development Manager - Ideally, you have a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive as a self-starter, independently building a strong sales pipeline while managing customer accounts and relationships. - Comfortable working autonomously and driving your own success. - A valid, clean driving license is a must to navigate this exciting role!
Our Client is one of the market leaders in distribution and home delivery. Their standards for collection, sortation and delivery are amongst the best in the industry. An exciting opportunity has arisen for a Senior Business Development Manager and can be based anywhere in the SOUTH EAST areas of Kent, East Sussex, SE London and Essex Basic Salary - 45,000 to 60,000 plus High OTE and Car allowance Reporting directly to the National Sales Manager you will be responsible for winning new business customers within the PRIVATE and PUBLIC SECTOR selling both UK DOMESTIC and INTERNATIONAL ECOMMERCE PARCEL solutions mainly small PACKET and PARCEL services & associated value added services. You will work to divisional k.p.i's including a territory new business target of circa 900k to 1 Million Revenue to be agreed on appointment and depends on salary. As the role is predominantly NEW BUSINESS orientated they are seeking highly determined & focused individuals with the drive & determination to succeed. The successful candidate MUST have a proven track record of HIGH LEVEL NEW BUSINESS sales within E-COMMERCE PARCEL/PACKET sales, applicants from a similar service related background will NOT be considered. You must be enthusiastic, self motivated, pro active in all aspects of work & above all you must be strong of character with the will to drive the business forward. You will work to divisional k.p.i's including a territory new business target to be agreed on appointment. As the role is predominantly NEW BUSINESS orientated they are seeking highly determined & focused individuals with the drive & determination to succeed. This role is working from home with a requirement to visit the office once or twice a month. The successful candidate will have NEW BUSINESS sales experience ideally working for a reseller / Multi-Carrier within a PACKET, PARCEL and MAIL business. You must be enthusiastic, self motivated, pro active in all aspects of work & above all you must be strong of character with the will to drive the business forward. Most importantly you will be a 100% New Business Animal and thrive on exceeding targets & be looking to prove a point.
Sep 02, 2025
Full time
Our Client is one of the market leaders in distribution and home delivery. Their standards for collection, sortation and delivery are amongst the best in the industry. An exciting opportunity has arisen for a Senior Business Development Manager and can be based anywhere in the SOUTH EAST areas of Kent, East Sussex, SE London and Essex Basic Salary - 45,000 to 60,000 plus High OTE and Car allowance Reporting directly to the National Sales Manager you will be responsible for winning new business customers within the PRIVATE and PUBLIC SECTOR selling both UK DOMESTIC and INTERNATIONAL ECOMMERCE PARCEL solutions mainly small PACKET and PARCEL services & associated value added services. You will work to divisional k.p.i's including a territory new business target of circa 900k to 1 Million Revenue to be agreed on appointment and depends on salary. As the role is predominantly NEW BUSINESS orientated they are seeking highly determined & focused individuals with the drive & determination to succeed. The successful candidate MUST have a proven track record of HIGH LEVEL NEW BUSINESS sales within E-COMMERCE PARCEL/PACKET sales, applicants from a similar service related background will NOT be considered. You must be enthusiastic, self motivated, pro active in all aspects of work & above all you must be strong of character with the will to drive the business forward. You will work to divisional k.p.i's including a territory new business target to be agreed on appointment. As the role is predominantly NEW BUSINESS orientated they are seeking highly determined & focused individuals with the drive & determination to succeed. This role is working from home with a requirement to visit the office once or twice a month. The successful candidate will have NEW BUSINESS sales experience ideally working for a reseller / Multi-Carrier within a PACKET, PARCEL and MAIL business. You must be enthusiastic, self motivated, pro active in all aspects of work & above all you must be strong of character with the will to drive the business forward. Most importantly you will be a 100% New Business Animal and thrive on exceeding targets & be looking to prove a point.
Job Title: Senior Busniess Development Manager Department: New Business Sales Reporting to: Head of Sales Location: Home Based, but must live in the North West area of Manchester, Warrington, Runcorn, Stockport, Blackburn, Bolton, Preston, Bury, Burnley or Liverpool Contract: Permanent Hours: 37.5, Monday-Friday Salary: 45,000 (OTE 75,000) Our client are one of the UK's leading carrier management companies, who work with major brands, with an obsession for driving carrier performance for the benefit of their customers. They are looking for an established Business Development professional based in the Manchester or Liverpool and surrounding area of the North West, Cheshire, Merseyside and Lancashire. You will have several years new business parcel sales experience to join and be part of the growth of their friendly sales team. The ideal candidate will be self-driven and have a demonstrated history of achieving new business targets. They will be reliable and hardworking with a clear focus on implementing new business opportunities for our client whilst maximising revenues and have superb communication skills at all levels and a strong ability to impact and influence. They have exciting growth plans, providing real opportunity for career progression for ambitious individuals. This role has the opportunity to double the salary in commission due to their uncapped structure! Main areas of responsibility - To develop a portfolio of prospects through agreed channels - Gain and implement new business opportunities for our client whilst maximising revenue and margin - Develop and implement an approach to secure competitors in the shortest time possible. - Develop and implement a sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximises growth of existing major account customers to achieve the individual sales (volume and profitability) targets - Continuously develop company knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximise own contribution to selling process. - Promote our clients brand image and values through own appearance and behaviour so that it reflects our clients high standards and develops customers' relationship - Ability to understand customers IT and despatch infrastructure in order to mould solutions to support appropriately. Education & Experience Essential: - Minimum 3+ years new business sales background within the parcel delivery/ logistics sector - Proven track record of hitting new business sales targets - Business/commercial acumen - Ability to source own opportunities through a variety of prospecting techniques - Live in the North West Desirable: - Experience of relationship building and management - Extensive knowledge and experience of selling into retail and Ecommerce - Good understanding of IT / Ecommerce / WMS platforms & integrations Personal: - Self-motivated, ambition to succeed - Ability to communicate at all levels - Problem solving - Decision making - Planning/organisation Salary - 45,000 to 55,000 plus car allowance, 25 days holiday, pension and High OTE
Sep 02, 2025
Full time
Job Title: Senior Busniess Development Manager Department: New Business Sales Reporting to: Head of Sales Location: Home Based, but must live in the North West area of Manchester, Warrington, Runcorn, Stockport, Blackburn, Bolton, Preston, Bury, Burnley or Liverpool Contract: Permanent Hours: 37.5, Monday-Friday Salary: 45,000 (OTE 75,000) Our client are one of the UK's leading carrier management companies, who work with major brands, with an obsession for driving carrier performance for the benefit of their customers. They are looking for an established Business Development professional based in the Manchester or Liverpool and surrounding area of the North West, Cheshire, Merseyside and Lancashire. You will have several years new business parcel sales experience to join and be part of the growth of their friendly sales team. The ideal candidate will be self-driven and have a demonstrated history of achieving new business targets. They will be reliable and hardworking with a clear focus on implementing new business opportunities for our client whilst maximising revenues and have superb communication skills at all levels and a strong ability to impact and influence. They have exciting growth plans, providing real opportunity for career progression for ambitious individuals. This role has the opportunity to double the salary in commission due to their uncapped structure! Main areas of responsibility - To develop a portfolio of prospects through agreed channels - Gain and implement new business opportunities for our client whilst maximising revenue and margin - Develop and implement an approach to secure competitors in the shortest time possible. - Develop and implement a sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximises growth of existing major account customers to achieve the individual sales (volume and profitability) targets - Continuously develop company knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximise own contribution to selling process. - Promote our clients brand image and values through own appearance and behaviour so that it reflects our clients high standards and develops customers' relationship - Ability to understand customers IT and despatch infrastructure in order to mould solutions to support appropriately. Education & Experience Essential: - Minimum 3+ years new business sales background within the parcel delivery/ logistics sector - Proven track record of hitting new business sales targets - Business/commercial acumen - Ability to source own opportunities through a variety of prospecting techniques - Live in the North West Desirable: - Experience of relationship building and management - Extensive knowledge and experience of selling into retail and Ecommerce - Good understanding of IT / Ecommerce / WMS platforms & integrations Personal: - Self-motivated, ambition to succeed - Ability to communicate at all levels - Problem solving - Decision making - Planning/organisation Salary - 45,000 to 55,000 plus car allowance, 25 days holiday, pension and High OTE
Job Title: Senior Busniess Development Manager Department: New Business Sales Reporting to: Head of Sales Location: Home Based, but must live in the Midlands area of Birmingha, Staffordshire, Stoke, Nottingham, Derby, Leicester, Coventry, Wolverhampton, Telford, Northampton, Worcester, Dudley etc Contract: Permanent Hours: 37.5, Monday-Friday Salary: 45,000 to 55,000 (OTE 100,000) Our client are one of the UK's leading carrier management companies, who work with major brands, with an obsession for driving carrier performance for the benefit of their customers. They are looking for an established Business Development professional based in the Birmingham, Nottingham, Leicester, Derby, Coventry, Leicester, Stafford and surrounding area of the West and East Midlands. You will have several years new business parcel sales experience to join and be part of the growth of their friendly sales team. The ideal candidate will be self-driven and have a demonstrated history of achieving new business targets. They will be reliable and hardworking with a clear focus on implementing new business opportunities for our client whilst maximising revenues and have superb communication skills at all levels and a strong ability to impact and influence. They have exciting growth plans, providing real opportunity for career progression for ambitious individuals. This role has the opportunity to double the salary in commission due to their uncapped structure! Main areas of responsibility - To develop a portfolio of prospects through agreed channels - Gain and implement new business opportunities for our client whilst maximising revenue and margin - Develop and implement an approach to secure competitors in the shortest time possible. - Develop and implement a sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximises growth of existing major account customers to achieve the individual sales (volume and profitability) targets - Continuously develop company knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximise own contribution to selling process. - Promote our clients brand image and values through own appearance and behaviour so that it reflects our clients high standards and develops customers' relationship - Ability to understand customers IT and despatch infrastructure in order to mould solutions to support appropriately. Education & Experience Essential: - Minimum 3+ years new business sales background within the parcel delivery/ logistics sector - Proven track record of hitting new business sales targets - Business/commercial acumen - Ability to source own opportunities through a variety of prospecting techniques - Live in the North West Desirable: - Experience of relationship building and management - Extensive knowledge and experience of selling into retail and Ecommerce - Good understanding of IT / Ecommerce / WMS platforms & integrations Personal: - Self-motivated, ambition to succeed - Ability to communicate at all levels - Problem solving - Decision making - Planning/organisation Salary - 45,000 to 55,000 plus car allowance, 25 days holiday, pension and High OTE
Sep 02, 2025
Full time
Job Title: Senior Busniess Development Manager Department: New Business Sales Reporting to: Head of Sales Location: Home Based, but must live in the Midlands area of Birmingha, Staffordshire, Stoke, Nottingham, Derby, Leicester, Coventry, Wolverhampton, Telford, Northampton, Worcester, Dudley etc Contract: Permanent Hours: 37.5, Monday-Friday Salary: 45,000 to 55,000 (OTE 100,000) Our client are one of the UK's leading carrier management companies, who work with major brands, with an obsession for driving carrier performance for the benefit of their customers. They are looking for an established Business Development professional based in the Birmingham, Nottingham, Leicester, Derby, Coventry, Leicester, Stafford and surrounding area of the West and East Midlands. You will have several years new business parcel sales experience to join and be part of the growth of their friendly sales team. The ideal candidate will be self-driven and have a demonstrated history of achieving new business targets. They will be reliable and hardworking with a clear focus on implementing new business opportunities for our client whilst maximising revenues and have superb communication skills at all levels and a strong ability to impact and influence. They have exciting growth plans, providing real opportunity for career progression for ambitious individuals. This role has the opportunity to double the salary in commission due to their uncapped structure! Main areas of responsibility - To develop a portfolio of prospects through agreed channels - Gain and implement new business opportunities for our client whilst maximising revenue and margin - Develop and implement an approach to secure competitors in the shortest time possible. - Develop and implement a sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximises growth of existing major account customers to achieve the individual sales (volume and profitability) targets - Continuously develop company knowledge, commercial awareness and own skills and abilities in order to provide the best possible standard of sales practices and maximise own contribution to selling process. - Promote our clients brand image and values through own appearance and behaviour so that it reflects our clients high standards and develops customers' relationship - Ability to understand customers IT and despatch infrastructure in order to mould solutions to support appropriately. Education & Experience Essential: - Minimum 3+ years new business sales background within the parcel delivery/ logistics sector - Proven track record of hitting new business sales targets - Business/commercial acumen - Ability to source own opportunities through a variety of prospecting techniques - Live in the North West Desirable: - Experience of relationship building and management - Extensive knowledge and experience of selling into retail and Ecommerce - Good understanding of IT / Ecommerce / WMS platforms & integrations Personal: - Self-motivated, ambition to succeed - Ability to communicate at all levels - Problem solving - Decision making - Planning/organisation Salary - 45,000 to 55,000 plus car allowance, 25 days holiday, pension and High OTE
We are now recruiting for a European Freight Coordinator based in Wythenshawe , the role level is very much dependent upon skills and experience of the applying candidate Our client is a Global Freight Forwarding and Supply Chain Solutions company. They now have an opportunity for a European Road Freight Coordinator to join their road freight transport desk joining the team at their Manchester office in Wythenshawe. Reporting to the Head of Road Freight your role will involve handling quotes/suppliers and Operations Handling the day-to-day movements of the road freight client base. Ensuring that procedures are followed, and trade is developed through relationship building. Key Responsibilities include: Responding to customer quotations and enquiries quickly and efficiently Maintain and update suppliers contact list to ensure efficiency across the department Provide an exceptional level of service to all customers as required Invoice and cost shipment files in a timely and accurate manner Maintain and monitor service expectations of existing and key accounts Follow the company operational procedures Management of business from inception to completion Select appropriate carrier / service providers to maximise profits and deliver service Manage own time to best efficiency for the business Carry out any other duties deemed necessary by the company Seek, develop and secure new opportunities from existing business Achieve profit growth through effective commercial management of new and existing account s Experience required Freight road freight experience Experience in moving goods to and from the EU Quotations experience Driven and ambitious Organised with excellent customer service skills Salary and Benefits Salary 27,000 - 33,000 dependent upon experience Childcare and Cycle to work schemes 25 Days Holiday plus day off for your birthday Contributory pension Company Bonus scheme / Referral scheme Regular incentives, Plus more . If you are looking for a role with an established freight company with genuine career opportunities for the right individual please forward your cv.
Sep 01, 2025
Full time
We are now recruiting for a European Freight Coordinator based in Wythenshawe , the role level is very much dependent upon skills and experience of the applying candidate Our client is a Global Freight Forwarding and Supply Chain Solutions company. They now have an opportunity for a European Road Freight Coordinator to join their road freight transport desk joining the team at their Manchester office in Wythenshawe. Reporting to the Head of Road Freight your role will involve handling quotes/suppliers and Operations Handling the day-to-day movements of the road freight client base. Ensuring that procedures are followed, and trade is developed through relationship building. Key Responsibilities include: Responding to customer quotations and enquiries quickly and efficiently Maintain and update suppliers contact list to ensure efficiency across the department Provide an exceptional level of service to all customers as required Invoice and cost shipment files in a timely and accurate manner Maintain and monitor service expectations of existing and key accounts Follow the company operational procedures Management of business from inception to completion Select appropriate carrier / service providers to maximise profits and deliver service Manage own time to best efficiency for the business Carry out any other duties deemed necessary by the company Seek, develop and secure new opportunities from existing business Achieve profit growth through effective commercial management of new and existing account s Experience required Freight road freight experience Experience in moving goods to and from the EU Quotations experience Driven and ambitious Organised with excellent customer service skills Salary and Benefits Salary 27,000 - 33,000 dependent upon experience Childcare and Cycle to work schemes 25 Days Holiday plus day off for your birthday Contributory pension Company Bonus scheme / Referral scheme Regular incentives, Plus more . If you are looking for a role with an established freight company with genuine career opportunities for the right individual please forward your cv.
Our client is a global freight forwarding and Logistics company specialising in air freight, sea freight, road freight and contract logistics. We are now recruiting for a Multi Modal Freight Imports Coordinator based in Wythenshawe Key responsibilities Coordinate and manage freight forwarding iimport shipments Liaise with customers, suppliers, and carriers to arrange shipping schedules, negotiate rates, and handle all necessary documentation. Prepare and process shipping and customs documentation. Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies. Track and monitor shipments, providing regular updates to customers and stakeholders on the status of their cargo. Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines. Experience needed Experience of working within freight forwarding imports Knowledge of import procedures Customs regulations including national and international shipping documentation. Knowledge of CDS, Cargo wise and ASM Sequoia You will have the ability to effectively build excellent working relationships and show the ability to interact professionally with customers, suppliers, and colleagues. Salary and Benefits Salary 28,000 to 33,000 depending on experience Competitive Annual Leave. Reward scheme - access to significant savings and cashback on 900+ top retailers Access to the Wellbeing Centre - providing education, support, and tools to help you live a healthier and happier life. Employee Recognition Scheme Excellent Pension Scheme & Life Assurance Health Care Cash Plan
Sep 01, 2025
Full time
Our client is a global freight forwarding and Logistics company specialising in air freight, sea freight, road freight and contract logistics. We are now recruiting for a Multi Modal Freight Imports Coordinator based in Wythenshawe Key responsibilities Coordinate and manage freight forwarding iimport shipments Liaise with customers, suppliers, and carriers to arrange shipping schedules, negotiate rates, and handle all necessary documentation. Prepare and process shipping and customs documentation. Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies. Track and monitor shipments, providing regular updates to customers and stakeholders on the status of their cargo. Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines. Experience needed Experience of working within freight forwarding imports Knowledge of import procedures Customs regulations including national and international shipping documentation. Knowledge of CDS, Cargo wise and ASM Sequoia You will have the ability to effectively build excellent working relationships and show the ability to interact professionally with customers, suppliers, and colleagues. Salary and Benefits Salary 28,000 to 33,000 depending on experience Competitive Annual Leave. Reward scheme - access to significant savings and cashback on 900+ top retailers Access to the Wellbeing Centre - providing education, support, and tools to help you live a healthier and happier life. Employee Recognition Scheme Excellent Pension Scheme & Life Assurance Health Care Cash Plan
We are now recruiting for our well-established freight forwarding client a Senior Sea freight Imports Clerk based at Manchester Airport . Now due to expansion we are looking to add to the Freight Operations team at Manchester Airport a Senior Sea freight Imports professional. This is a great opportunity to join a privately held freight forwarding business. They have the vision and passion of any major blue-chip business but are a privately-owned freight forwarder. Providing multimodal logistics solutions to a wide range of industries across the globe. They are global business and offer a great team working environment Responsibilities You will be dealing with all aspects of ocean freights movement from start to finish doing FCL/LCL and some groupage loads. To complete customs entries and associated documents in a timely manner to ensure the smooth movement of consignments. You will be required to deal with all ocean import documentation. Liaise with hauliers and shipping lines to organise transportation Liaison with overseas agents with regards to the Bookings. Person Experience of Sea Freight Imports with a good understanding of Ocean Imports , can hit the ground running Customs entries A strong team player capable of working as an individual or in a team environment Excellent Freight Forwarding Skills Benefits Salary £33,000 - £38,000circa 24 days holiday a year plus bank holidays Excellent training and career opportunities Hybrid working
Sep 01, 2025
Full time
We are now recruiting for our well-established freight forwarding client a Senior Sea freight Imports Clerk based at Manchester Airport . Now due to expansion we are looking to add to the Freight Operations team at Manchester Airport a Senior Sea freight Imports professional. This is a great opportunity to join a privately held freight forwarding business. They have the vision and passion of any major blue-chip business but are a privately-owned freight forwarder. Providing multimodal logistics solutions to a wide range of industries across the globe. They are global business and offer a great team working environment Responsibilities You will be dealing with all aspects of ocean freights movement from start to finish doing FCL/LCL and some groupage loads. To complete customs entries and associated documents in a timely manner to ensure the smooth movement of consignments. You will be required to deal with all ocean import documentation. Liaise with hauliers and shipping lines to organise transportation Liaison with overseas agents with regards to the Bookings. Person Experience of Sea Freight Imports with a good understanding of Ocean Imports , can hit the ground running Customs entries A strong team player capable of working as an individual or in a team environment Excellent Freight Forwarding Skills Benefits Salary £33,000 - £38,000circa 24 days holiday a year plus bank holidays Excellent training and career opportunities Hybrid working
Our client, a global leader in Freight Forwarding is now recruiting for an Ocean Freight Procurement Coordinator based at Trafford ParkYour main responsibilities support the procurement team in sourcing competitive ocean freight rates, coordinating with carriers and partners, and assisting with administrative tasks.Key Responsibilities Assist in obtaining and evaluating ocean freight rates from shipping lines and network partners. Issue all Freight quotations within a 24-hour period of receipt of enquiry, both internal and external. Support the procurement team with rate comparisons, contract management, and data analysis. Maintain and update rate sheets and internal procurement systems. Build and maintain good working relationships with carriers, vendors, and internal teams. Help coordinate spot rate requests and tenders for both FCL and LCL shipments. Monitor carrier performance and support the resolution of rate-related issues. Analyse and maintain up to date tariffs for inland haulage both FCL and LCL. Liaise with the operations team to ensure seamless handover of procurement information. Stay informed of market trends and developments in ocean freight and global logistics. Provide administrative support, including data entry, filing, and reporting. Skills & Requirements 2+ years sea freight forwarding experience, working in an operational role but a Sea freight pricing role would be much preferred. proficient in Excel and all Microsoft programs, strong mathematically with attention to detail. motivated and detail-oriented individual to join our team as a Trainee Ocean Procurement Coordinator. Package and Benefits Salary £30,000 to -£38,000 per annum dependant on experience. Hours Monday to Friday - Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm. Opportunity to do hybrid working once up to speed with the role and have successfully passed probation period. Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance
Sep 01, 2025
Full time
Our client, a global leader in Freight Forwarding is now recruiting for an Ocean Freight Procurement Coordinator based at Trafford ParkYour main responsibilities support the procurement team in sourcing competitive ocean freight rates, coordinating with carriers and partners, and assisting with administrative tasks.Key Responsibilities Assist in obtaining and evaluating ocean freight rates from shipping lines and network partners. Issue all Freight quotations within a 24-hour period of receipt of enquiry, both internal and external. Support the procurement team with rate comparisons, contract management, and data analysis. Maintain and update rate sheets and internal procurement systems. Build and maintain good working relationships with carriers, vendors, and internal teams. Help coordinate spot rate requests and tenders for both FCL and LCL shipments. Monitor carrier performance and support the resolution of rate-related issues. Analyse and maintain up to date tariffs for inland haulage both FCL and LCL. Liaise with the operations team to ensure seamless handover of procurement information. Stay informed of market trends and developments in ocean freight and global logistics. Provide administrative support, including data entry, filing, and reporting. Skills & Requirements 2+ years sea freight forwarding experience, working in an operational role but a Sea freight pricing role would be much preferred. proficient in Excel and all Microsoft programs, strong mathematically with attention to detail. motivated and detail-oriented individual to join our team as a Trainee Ocean Procurement Coordinator. Package and Benefits Salary £30,000 to -£38,000 per annum dependant on experience. Hours Monday to Friday - Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm. Opportunity to do hybrid working once up to speed with the role and have successfully passed probation period. Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance
Our client is well established global freight forwarder, with headquarters in the UK and offices worldwide, plus a global network of accredited agents they are well placed to handle all types of shipments worldwide We are now recruiting for an Internal Freight Sales Executive reporting to the Commercial Manager based in Oldham Your role will involve making high-quality appointments for the sales representatives and identifying new target accounts to expand the sales department You will identify and research high-potential clients, mapping decision-makers, business needs, and opportunity size, for effective handover to the BDM/External Sales team using multiple intelligence tools (websites, Experian, HMRC portals, LinkedIn, etc.). You will accompany external sales colleagues on client visits and meet or exceed all agreed KPIs, including call volume, appointment conversion, pipeline growth, and revenue contribution. In order to apply for this role you will have Excellent communication skills - both written and verbal, with the ability to convey information clearly and confidently. Strong influencing and negotiation abilities - capable of persuading and collaborating effectively across teams and with clients. High-level administrative competence - strong numeracy and literacy skills with attention to detail. Tech-savvy - proficient in Microsoft Office and familiar with CRM systems (e.g., Salesforce); experience with Lotus Notes is a plus. Industry expertise - solid understanding of freight forwarding operations including Air, LCL, FCL, and customs procedures. Presentation skills - confident in delivering engaging and informative presentations to internal and external stakeholders. Sales experience - proven track record of engaging with both existing and new customers to drive business growth. Salary and Benefits Salary open and dependent upon experience 25 days + public holidays Hybrid Role 3/2 Office Location: Oldham Some flexibility with hours if needed but standard is 9-5pm Great on-site staff facilities and brand-new office suite in planning at the moment to bring a great social/business space for staff, including but not limited to pool table, darts, break out spaces, full kitchen and even a bar for our social gatherings!
Sep 01, 2025
Full time
Our client is well established global freight forwarder, with headquarters in the UK and offices worldwide, plus a global network of accredited agents they are well placed to handle all types of shipments worldwide We are now recruiting for an Internal Freight Sales Executive reporting to the Commercial Manager based in Oldham Your role will involve making high-quality appointments for the sales representatives and identifying new target accounts to expand the sales department You will identify and research high-potential clients, mapping decision-makers, business needs, and opportunity size, for effective handover to the BDM/External Sales team using multiple intelligence tools (websites, Experian, HMRC portals, LinkedIn, etc.). You will accompany external sales colleagues on client visits and meet or exceed all agreed KPIs, including call volume, appointment conversion, pipeline growth, and revenue contribution. In order to apply for this role you will have Excellent communication skills - both written and verbal, with the ability to convey information clearly and confidently. Strong influencing and negotiation abilities - capable of persuading and collaborating effectively across teams and with clients. High-level administrative competence - strong numeracy and literacy skills with attention to detail. Tech-savvy - proficient in Microsoft Office and familiar with CRM systems (e.g., Salesforce); experience with Lotus Notes is a plus. Industry expertise - solid understanding of freight forwarding operations including Air, LCL, FCL, and customs procedures. Presentation skills - confident in delivering engaging and informative presentations to internal and external stakeholders. Sales experience - proven track record of engaging with both existing and new customers to drive business growth. Salary and Benefits Salary open and dependent upon experience 25 days + public holidays Hybrid Role 3/2 Office Location: Oldham Some flexibility with hours if needed but standard is 9-5pm Great on-site staff facilities and brand-new office suite in planning at the moment to bring a great social/business space for staff, including but not limited to pool table, darts, break out spaces, full kitchen and even a bar for our social gatherings!
Our client is a major player in the Global Freight Forwarding market they are now looking for an Air Freight Operations Coordinator to be based in their office in Leeds to join the air freight department. This is a very exciting opportunity for the right candidate to join a massive blue-chip organisation with progression. Key activities/duties You will deal with all aspects of Air Freight Export and all air freight export documentation and administration as well as liasing with overseas Airlines and overseas offices. You will input data into IT systems, maintain systems and provide a high level of customer service.Your role will involve liaising with air freight customers, taking bookings, arranging collections, giving quotations, completing all pre-bookings, customs paperwork, dealing with overseas orders and general office administration. In order to apply You will have worked in an air freight role with a freight forwarder in a busy Exports Freight Forwarding department, with the level of experience required to hit the ground running, although ongoing training is provided. You will also have excellent communication and customer skill with the ability to work under pressure and be flexible, Good PC skill and the attention to detail is paramount. Experience in Cargowise a bonus Salary and Benefits Salary up to £26,000 -£30,000 experience dependent 25 days Holiday Pension Plus internal benefits
Sep 01, 2025
Full time
Our client is a major player in the Global Freight Forwarding market they are now looking for an Air Freight Operations Coordinator to be based in their office in Leeds to join the air freight department. This is a very exciting opportunity for the right candidate to join a massive blue-chip organisation with progression. Key activities/duties You will deal with all aspects of Air Freight Export and all air freight export documentation and administration as well as liasing with overseas Airlines and overseas offices. You will input data into IT systems, maintain systems and provide a high level of customer service.Your role will involve liaising with air freight customers, taking bookings, arranging collections, giving quotations, completing all pre-bookings, customs paperwork, dealing with overseas orders and general office administration. In order to apply You will have worked in an air freight role with a freight forwarder in a busy Exports Freight Forwarding department, with the level of experience required to hit the ground running, although ongoing training is provided. You will also have excellent communication and customer skill with the ability to work under pressure and be flexible, Good PC skill and the attention to detail is paramount. Experience in Cargowise a bonus Salary and Benefits Salary up to £26,000 -£30,000 experience dependent 25 days Holiday Pension Plus internal benefits
We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large/heavy cargo Looking for someone who is proactive, strong communicator, organised, strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, an understanding of load planning It's an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freightKey Responsibilities Strategic pricing planning to support global distribution Building and enhancing carrier and trade portfolios Support RFQs and pricing updates Support spot quoting & follow up Support with carrier business reviews Coordination with Operations teams on booking escalation and resolution Support in customer business review preparations Other tasks as required General Skills Ocean freight background is essential - understanding of FCL, LCL, Roll-On/Roll-Off and Out of-Gauge desirable Good knowledge of ocean carrier landscape An understanding of ocean market and trades Strong communication skills Computer literate - MS Office experience essential and freight management software experience is desirable e.g. CargoWise Excellent attention to detail A sense of urgency Strong time management skills DG Training advantageous Salary and Package £35,000 circa Pension 22 days holiday to start Rewards and Discounts Heath care plan Cycle to work scheme Social events Free Parking Plus more .
Sep 01, 2025
Full time
We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large/heavy cargo Looking for someone who is proactive, strong communicator, organised, strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, an understanding of load planning It's an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freightKey Responsibilities Strategic pricing planning to support global distribution Building and enhancing carrier and trade portfolios Support RFQs and pricing updates Support spot quoting & follow up Support with carrier business reviews Coordination with Operations teams on booking escalation and resolution Support in customer business review preparations Other tasks as required General Skills Ocean freight background is essential - understanding of FCL, LCL, Roll-On/Roll-Off and Out of-Gauge desirable Good knowledge of ocean carrier landscape An understanding of ocean market and trades Strong communication skills Computer literate - MS Office experience essential and freight management software experience is desirable e.g. CargoWise Excellent attention to detail A sense of urgency Strong time management skills DG Training advantageous Salary and Package £35,000 circa Pension 22 days holiday to start Rewards and Discounts Heath care plan Cycle to work scheme Social events Free Parking Plus more .
Our client, a global leader in Freight Forwarding is now recruiting for an Air Freight Imports Clerk based at Trafford ParkJoining the Air Freight Import team, handling the day-to-day processing of Imports documents, costing and billing activities for accounts. Main responsibilities include Arranging collections and deliveries: Organising the transportation of goods from the origin to the final destination. Handling invoices and payments:Processing invoices and ensuring timely payment for services. Resolving discrepancies and delays:Investigating and resolving any issues or delays that may occur during the import process. Providing customer service:Keeping customers informed about the status of their shipments and addressing any inquiries, and prepare quotations to clients as and when necessary Working with customs systems:Demonstrating a good working knowledge of ASM / Seqouia systems Preparing accurate and compliant Customs entries.EXPERIENCE REQUIRED Air Freight Imports Computer Literate Good telephone and administration skills. PACKAGE AND BENEFITS Salary £30,000 to - £33,000 Hours Monday to Friday - Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm. Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance
Sep 01, 2025
Full time
Our client, a global leader in Freight Forwarding is now recruiting for an Air Freight Imports Clerk based at Trafford ParkJoining the Air Freight Import team, handling the day-to-day processing of Imports documents, costing and billing activities for accounts. Main responsibilities include Arranging collections and deliveries: Organising the transportation of goods from the origin to the final destination. Handling invoices and payments:Processing invoices and ensuring timely payment for services. Resolving discrepancies and delays:Investigating and resolving any issues or delays that may occur during the import process. Providing customer service:Keeping customers informed about the status of their shipments and addressing any inquiries, and prepare quotations to clients as and when necessary Working with customs systems:Demonstrating a good working knowledge of ASM / Seqouia systems Preparing accurate and compliant Customs entries.EXPERIENCE REQUIRED Air Freight Imports Computer Literate Good telephone and administration skills. PACKAGE AND BENEFITS Salary £30,000 to - £33,000 Hours Monday to Friday - Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm. Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance
Our client is a well-established and well-respected freight packing and forwarding company based in Huddersfield, West Yorkshire. We now have an exciting opportunity for an experienced General Manager due to early retirement The role is all encompassing General Management role where you will oversee daily operations, sales relationships with customers, and strategic direction of the business. With responsibility for ensuring the organisation runs efficiently, achieves goals, and maintains profitability. This involves managing teams, setting budgets, implementing strategies, and maintaining relationships with stakeholders. Key responsibilities include Strategic Planning Sales Management Operational Management Financial Management Team Leadership Health and Safety Compliance and Risk Management You will have previous manufacturing or engineering experience to apply with a proven ability to develop effective business strategies, generate sales, handling budgetary control. You will an effective communicator and commercially astute You will make sound business decisions, inspire and motivate colleagues, and ideally possess a strong understanding of relevant markets. A visible and active leader across all areas of the business, with excellent interpersonal skills, strong leadership and a passion for excellent quality customer service, are also highly regarded skills for this role This role will enable candidates to directly impact and support the growth of a thriving business. Package and Benefits Salary Circa 70,000 Management Pension Scheme Fe Car / Car Allowance Plus Benefits
Sep 01, 2025
Full time
Our client is a well-established and well-respected freight packing and forwarding company based in Huddersfield, West Yorkshire. We now have an exciting opportunity for an experienced General Manager due to early retirement The role is all encompassing General Management role where you will oversee daily operations, sales relationships with customers, and strategic direction of the business. With responsibility for ensuring the organisation runs efficiently, achieves goals, and maintains profitability. This involves managing teams, setting budgets, implementing strategies, and maintaining relationships with stakeholders. Key responsibilities include Strategic Planning Sales Management Operational Management Financial Management Team Leadership Health and Safety Compliance and Risk Management You will have previous manufacturing or engineering experience to apply with a proven ability to develop effective business strategies, generate sales, handling budgetary control. You will an effective communicator and commercially astute You will make sound business decisions, inspire and motivate colleagues, and ideally possess a strong understanding of relevant markets. A visible and active leader across all areas of the business, with excellent interpersonal skills, strong leadership and a passion for excellent quality customer service, are also highly regarded skills for this role This role will enable candidates to directly impact and support the growth of a thriving business. Package and Benefits Salary Circa 70,000 Management Pension Scheme Fe Car / Car Allowance Plus Benefits
Our client is a family Pallet Distribution business and one of the leading privately owned palletised transport organisations in the UK. Striving to deliver excellence as standard they offer a wide range of delivery solutions to their customers including a hazardous goods service while maintaining the highest standards of safety and professional conduct. An exciting opportunity to join their team has arisen for an experienced Pallet or Parcel Distribution Sales Manager to develop new business opportunities across the region of HAMPSHIRE. With your primary location base in the Southampton area, candidates from Southampton, Portsmouth, Winchester, Salisbury, Basingstoke and Andover area will be considered. The role will cover the whole of the Hampshire region. A self-motivated, customer focused approach is essential for this wide-ranging role which requires drive and determination to seek out and develop self-generated leads against agreed new business targets, together with account management experience to manage an existing portfolio Experience within the UK Palletised Transport, Haulage, UK Groupage. Full Loads and Logistics sector preferred, but also Parcels, eCommerce and Freight experience will be considered. Excellent communication skills across all stakeholder levels, along with a confident pro-active approach to delivering rate reviews to existing customers and supporting operations with service-related queries. If you think you have the drive to succeed and the desire to bring your personal stamp to the palletised haulage sector we want to hear from you. Benefits: 46K basic salary Uncapped competitive OTE Company Car / Fuel card Pension Mobile 20 days holiday
Sep 01, 2025
Full time
Our client is a family Pallet Distribution business and one of the leading privately owned palletised transport organisations in the UK. Striving to deliver excellence as standard they offer a wide range of delivery solutions to their customers including a hazardous goods service while maintaining the highest standards of safety and professional conduct. An exciting opportunity to join their team has arisen for an experienced Pallet or Parcel Distribution Sales Manager to develop new business opportunities across the region of HAMPSHIRE. With your primary location base in the Southampton area, candidates from Southampton, Portsmouth, Winchester, Salisbury, Basingstoke and Andover area will be considered. The role will cover the whole of the Hampshire region. A self-motivated, customer focused approach is essential for this wide-ranging role which requires drive and determination to seek out and develop self-generated leads against agreed new business targets, together with account management experience to manage an existing portfolio Experience within the UK Palletised Transport, Haulage, UK Groupage. Full Loads and Logistics sector preferred, but also Parcels, eCommerce and Freight experience will be considered. Excellent communication skills across all stakeholder levels, along with a confident pro-active approach to delivering rate reviews to existing customers and supporting operations with service-related queries. If you think you have the drive to succeed and the desire to bring your personal stamp to the palletised haulage sector we want to hear from you. Benefits: 46K basic salary Uncapped competitive OTE Company Car / Fuel card Pension Mobile 20 days holiday
Our client is a well-established freight forwarder, a European trailer freight operator and Freight forwarder, a market leader in the provision of European logistics services to a large number of very substantial manufacturers, importers and exporters both in the UK and in Europe We are now recruiting for an Internal Sales Executive to join the Freight team at their location in Dover and although working for a freight forwarding/Transport company and experience of working in this sector is desirable, experience is not essential, as long as you have worked in a similar internal sales role where the core function has been maximising sales from your clients, communicating issues and having a bright, energetic personality is much more important Working as part of a vibrant freight sales team your role will involve Canvassing, Prospect, develop, secure and managing new Ocean, Air and Road freight business accounts. Your main responsibilities include Identify new sales leads and cold call, actively pursue / follow up, negotiate and close. Develop sales opportunities from data held within the internal CRM system in Negotiation with clients and suppliers. Submit quotes, overcome objections and convert to new business. Manage tender enquiries for larger 'A' list customers with communication and co-ordination to all relevant internal parties. Attending and participating in Sales meetings and client meetings The successful candidate must have: Excellent questioning skills, Objection handling. Closing skills. Ability to build relationships with your own Clients / Prospects. Strong negotiating ability. Work to targets, particularly numbers of cold calls / week. Package and Benefits: 27,500 Circa will pay more dependent upon experience Commission structure/ Multiple pay reviews 22 days holiday to start plus bank holidays Pension
Sep 01, 2025
Full time
Our client is a well-established freight forwarder, a European trailer freight operator and Freight forwarder, a market leader in the provision of European logistics services to a large number of very substantial manufacturers, importers and exporters both in the UK and in Europe We are now recruiting for an Internal Sales Executive to join the Freight team at their location in Dover and although working for a freight forwarding/Transport company and experience of working in this sector is desirable, experience is not essential, as long as you have worked in a similar internal sales role where the core function has been maximising sales from your clients, communicating issues and having a bright, energetic personality is much more important Working as part of a vibrant freight sales team your role will involve Canvassing, Prospect, develop, secure and managing new Ocean, Air and Road freight business accounts. Your main responsibilities include Identify new sales leads and cold call, actively pursue / follow up, negotiate and close. Develop sales opportunities from data held within the internal CRM system in Negotiation with clients and suppliers. Submit quotes, overcome objections and convert to new business. Manage tender enquiries for larger 'A' list customers with communication and co-ordination to all relevant internal parties. Attending and participating in Sales meetings and client meetings The successful candidate must have: Excellent questioning skills, Objection handling. Closing skills. Ability to build relationships with your own Clients / Prospects. Strong negotiating ability. Work to targets, particularly numbers of cold calls / week. Package and Benefits: 27,500 Circa will pay more dependent upon experience Commission structure/ Multiple pay reviews 22 days holiday to start plus bank holidays Pension