Inbound Contact Centre Advisor 30 or 37.5 hours per week £9.55 per hour plus excellent benefits We are looking for motivated and engaging Contact Centre Advisors to join our expanding Contact Centre team. Are you passionate about great customer service and looking for a role that provides great work-life balance? It is our people that make Cotton Traders - we work together trust and value our colleagues and learn from one another, while always putting our loyal customers first! Our Contact Centre has embraced hybrid working which means we are offering contracts which have the flexibility to work in the office and at home, but we do also offer purely office-based contracts - with fantastic flexibility, the choice is yours! Contracts available 30 hours per week You will work 5 x 6 hour shifts per week 37.5 hours per week You will work 5 x 7.5 hour shifts per week These roles can either be Monday to Saturday or Sunday to Friday. We can discuss your preferred shift at interview but it will be allocated across our opening hours of: Monday to Friday 08:00 to 18:30 Saturday 08:00 to 18:00 Sunday 10:00 to 18:00 Hybrid workers will have to complete a minimum of 4 weeks in the office prior to going to home. You will then work at least one full week from the office every 4 weeks, on a rolling basis. What's in the role and what are we looking for? You will receive inbound calls directly from our customers looking to place orders or ask questions about our products. We are looking for individuals who are great listeners, confident and motivated with a positive attitude. Fluency in spoken and written English is a must, as are basic keyboards skills. Experience in a customer service or administrative role is beneficial, but not essential. As we are so passionate about our products, service and heritage, we ensure our training covers every part of our journey and the customers. Therefore, you will spend the first couple of weeks training at our Contact Centre offices in Altrincham, you will train with other new starters, get to meet your colleagues and our Contact Centre management team. Full details will be discussed at interview. We offer extensive training for these roles which will run: Tuesday 11th October - Friday 14th October 2022 We provide all equipment for home workers, all we ask is you have a reliable and stable internet connection. What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- Flexible working culture, adopting a hybrid working approach 20 days holiday, plus bank holidays, which increases with length of service 50% staff discount Discounted high street shopping vouchers, restaurants and cinema's. Gym scheme Your CT rewards & recognition programme Full role-relevant training with progression plans Employee Assistant Programme Health cash plan Long service awards If this sounds like the role for you, we'd love to hear from you. Apply now! Closing date: 4th October 2022 Please note: we may close the vacancy early depending on the applications received and so it's worth applying as soon as possible.
Sep 24, 2022
Full time
Inbound Contact Centre Advisor 30 or 37.5 hours per week £9.55 per hour plus excellent benefits We are looking for motivated and engaging Contact Centre Advisors to join our expanding Contact Centre team. Are you passionate about great customer service and looking for a role that provides great work-life balance? It is our people that make Cotton Traders - we work together trust and value our colleagues and learn from one another, while always putting our loyal customers first! Our Contact Centre has embraced hybrid working which means we are offering contracts which have the flexibility to work in the office and at home, but we do also offer purely office-based contracts - with fantastic flexibility, the choice is yours! Contracts available 30 hours per week You will work 5 x 6 hour shifts per week 37.5 hours per week You will work 5 x 7.5 hour shifts per week These roles can either be Monday to Saturday or Sunday to Friday. We can discuss your preferred shift at interview but it will be allocated across our opening hours of: Monday to Friday 08:00 to 18:30 Saturday 08:00 to 18:00 Sunday 10:00 to 18:00 Hybrid workers will have to complete a minimum of 4 weeks in the office prior to going to home. You will then work at least one full week from the office every 4 weeks, on a rolling basis. What's in the role and what are we looking for? You will receive inbound calls directly from our customers looking to place orders or ask questions about our products. We are looking for individuals who are great listeners, confident and motivated with a positive attitude. Fluency in spoken and written English is a must, as are basic keyboards skills. Experience in a customer service or administrative role is beneficial, but not essential. As we are so passionate about our products, service and heritage, we ensure our training covers every part of our journey and the customers. Therefore, you will spend the first couple of weeks training at our Contact Centre offices in Altrincham, you will train with other new starters, get to meet your colleagues and our Contact Centre management team. Full details will be discussed at interview. We offer extensive training for these roles which will run: Tuesday 11th October - Friday 14th October 2022 We provide all equipment for home workers, all we ask is you have a reliable and stable internet connection. What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- Flexible working culture, adopting a hybrid working approach 20 days holiday, plus bank holidays, which increases with length of service 50% staff discount Discounted high street shopping vouchers, restaurants and cinema's. Gym scheme Your CT rewards & recognition programme Full role-relevant training with progression plans Employee Assistant Programme Health cash plan Long service awards If this sounds like the role for you, we'd love to hear from you. Apply now! Closing date: 4th October 2022 Please note: we may close the vacancy early depending on the applications received and so it's worth applying as soon as possible.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Burton Upon Trent team. Before applying for this role, please read the following information about this opportunity found below. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 37.5 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 24, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Burton Upon Trent team. Before applying for this role, please read the following information about this opportunity found below. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 37.5 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Bourne End team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 40 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Bourne End team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 40 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Burton Upon Trent team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 37.5 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our Burton Upon Trent team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 37.5 hours per week Retail Store Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our Staines team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 20 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our Staines team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 20 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our Iver team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for 22.5 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our Iver team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for 22.5 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 32 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to support our team. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 32 hours per week Retail Team Leader but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail Team Leaders are responsible for:- Delivering a true and honest customer experience, treating those as you yourself would like to be treated Deputising for the Store Manager, leading to overall responsibility of the store on 2 days of the week Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Leading, engaging and managing the performance of the team in the absence of the Store Manager Key skills and behaviours that we look for:- Passionate about people and customer experiences Desire and/or experience of leading people Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're on the journey however, you'll be rewarded with, alongside other things:- 33 days holidays (including bank holidays, pro-rata) Very generous clothing allowance Employee discount for you and your family Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our team at Bressingham Garden Centre. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 30 hour per week (4 days) Retail Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.
Sep 18, 2022
Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail leader to join our team at Bressingham Garden Centre. Who are Cotton Traders? CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5 year plan to grow the business across all touch points and we can only do this with the best people around us. What's in the role and what are we looking for? We are recruiting for a 30 hour per week (4 days) Retail Manager but for us, it's the person we cherish, not the title. Yes, you'll be responsible for the store and everything that it entails - sales, service, targets. Most importantly, you'll be a leader. A leader of people and a leader in the current and challenging world of retailing. You'll have bundles of passion and energy in driving a small team forward; you'll epitomise our standards of customer service and you'll put smiles on people's faces - customers and staff. Traditionally, our Retail leaders are responsible for:- Delivering a true and honest customer experience, treating those, as you yourself, would like to be treated Merchandising the store in line with our brand guidance Managing store stock-rooms, ensuring effective replenishment and stock control Motivating and driving engagement as a true people leader Key skills and behaviours that we look for:- Passionate about people and customer experiences Engaging leadership qualities Seeks positive outcomes Open to change and challenge Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values What's on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our web-site to gain a better understanding of life at CT. Once you're part of the team, you'll be rewarded with, alongside other things:- 33 days holiday from day one, rising to 38 days with service (including bank holidays) Very generous clothing allowance Employee discount for you and your family Private Medical Insurance Health cash-plan Long service awards Next steps Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you're ready to apply, following the site instructions and we very much look forward to hearing from you.