Single Homeless Project have a new opportunity for a Specialist Complex Needs Worker to join our team based in Camden . You will join us on a full-time, permanent basis ?and in return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Specialist Complex Needs Worker role: Our Women s Respite is a vital service that provides safety, stability, and support for women with complex needs from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma. As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward. Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence. About you Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use. A person-centred approach, using harm minimisation and recovery principles. Creativity, flexibility, and resilience in engaging clients who may be hard to reach. Strong teamwork skills and the ability to work in a fast-paced, dynamic environment. For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Closing Date: Sunday 21st September at midnight Interview date: Monday 29th September online via Microsoft Teams Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Specialist Complex Needs Worker - we'd like to hear from you! This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 04, 2025
Full time
Single Homeless Project have a new opportunity for a Specialist Complex Needs Worker to join our team based in Camden . You will join us on a full-time, permanent basis ?and in return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the Specialist Complex Needs Worker role: Our Women s Respite is a vital service that provides safety, stability, and support for women with complex needs from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma. As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward. Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence. About you Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use. A person-centred approach, using harm minimisation and recovery principles. Creativity, flexibility, and resilience in engaging clients who may be hard to reach. Strong teamwork skills and the ability to work in a fast-paced, dynamic environment. For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Closing Date: Sunday 21st September at midnight Interview date: Monday 29th September online via Microsoft Teams Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Specialist Complex Needs Worker - we'd like to hear from you! This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Assertive Outreach Worker to join our experienced and committed teams based in Westminster ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum (pro rata). Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Assertive Outreach Worker role: If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey. Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use. About you: Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A working knowledge of best practice to support individuals who may be classified as experiencing multiple disadvantage including Trauma Informed Approaches. Experience working as part of a multi-agency partnership to address complex problems and bring about positive change. Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs. A good and current understanding of safeguarding issues and procedures. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 7th September at midnight Interviews: Tuesday 16th September in Kings Cross at SHP Head Office This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Assertive Outreach Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Contractor
Single Homeless Project has an opportunity for a Assertive Outreach Worker to join our experienced and committed teams based in Westminster ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum (pro rata). Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Assertive Outreach Worker role: If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey. Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use. About you: Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A working knowledge of best practice to support individuals who may be classified as experiencing multiple disadvantage including Trauma Informed Approaches. Experience working as part of a multi-agency partnership to address complex problems and bring about positive change. Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs. A good and current understanding of safeguarding issues and procedures. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 7th September at midnight Interviews: Tuesday 16th September in Kings Cross at SHP Head Office This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Assertive Outreach Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Single Homeless Project has an opportunity for a Assertive Outreach Worker (Male) to join our experienced and committed teams based in Westminster ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Assertive Outreach Worker (Male) role: If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey. Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use. About you: Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A working knowledge of best practice to support individuals who may be classified as experiencing multiple disadvantage including Trauma Informed Approaches. Experience working as part of a multi-agency partnership to address complex problems and bring about positive change. Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs. A good and current understanding of safeguarding issues and procedures. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 7th September at midnight Interviews: Tuesday 16th September in Kings Cross at SHP Head Office This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Assertive Outreach Worker (Male) - we'd like to hear from you! For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Full time
Single Homeless Project has an opportunity for a Assertive Outreach Worker (Male) to join our experienced and committed teams based in Westminster ?. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Assertive Outreach Worker (Male) role: If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey. Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use. About you: Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. A working knowledge of best practice to support individuals who may be classified as experiencing multiple disadvantage including Trauma Informed Approaches. Experience working as part of a multi-agency partnership to address complex problems and bring about positive change. Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs. A good and current understanding of safeguarding issues and procedures. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing Date: Sunday 7th September at midnight Interviews: Tuesday 16th September in Kings Cross at SHP Head Office This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Assertive Outreach Worker (Male) - we'd like to hear from you! For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
About the role: Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life. Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you ll help ensure the smooth running of the service. You ll also be there to provide person-centred, trauma-informed support, whether that s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps. At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you ll be supported to build a meaningful career in a values-driven organisation that puts people first. About you: You don t need to have done this exact role before but we re looking for people who are: Reliable, observant, and able to maintain clear professional boundaries. Experienced in supported housing, security, homelessness services, or similar environments. Confident managing challenging situations, including escalating or de-escalating incidents. Understanding of safeguarding and the importance of creating a safe environment. Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work. Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing date: Sunday 7th September at midnight Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Full time
About the role: Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life. Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you ll help ensure the smooth running of the service. You ll also be there to provide person-centred, trauma-informed support, whether that s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps. At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you ll be supported to build a meaningful career in a values-driven organisation that puts people first. About you: You don t need to have done this exact role before but we re looking for people who are: Reliable, observant, and able to maintain clear professional boundaries. Experienced in supported housing, security, homelessness services, or similar environments. Confident managing challenging situations, including escalating or de-escalating incidents. Understanding of safeguarding and the importance of creating a safe environment. Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work. Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing date: Sunday 7th September at midnight Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
About the role: This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners. No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role it s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures. About you: Demonstratable experience in people management. Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face. Experience and knowledge of working with external partners and funders. Demonstratable knowledge on data collection, including design, reporting and evaluating. Ability to manage and organise priority tasks and timing. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Accountant - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Contractor
About the role: This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners. No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role it s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures. About you: Demonstratable experience in people management. Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face. Experience and knowledge of working with external partners and funders. Demonstratable knowledge on data collection, including design, reporting and evaluating. Ability to manage and organise priority tasks and timing. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Accountant - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
About the role: We re excited to have launched a brand new Housing First service in Camden, and we re looking for a passionate, skilled individual to join our team! You will be working in a unique new service that for the first time will be offering support to couples who have been rough sleeping and are to be accommodated separately in their own flats. With a three-year commission and the ability to support 30 individuals, this is your chance to be part of a fresh and impactful initiative within our organisation. Don t miss the opportunity to play a key role in this exciting new project. You will work from a base in Kings Cross, delivering support in the community and within the homes of your clients. You will carry a case load of 5 people and will provide intensive and flexible trauma informed support that is centred around the strengths and needs of everyone. You will work closely with a wide range of external statutory agencies and specialist colleagues in the team who will include: a health worker, an IDVA, psychologist, sessional occupational health, and perpetrator support. The service will support an equal number of women and men. The people given priority for the service are likely to have been rough sleeping for prolonged periods, have been multiply excluded from services and have co-occurring conditions. There will be a strong emphasis on safety in situations that might relate to complex abuse within relationships and externally. About you: Experience working with clients who experience multi disadvantages, including building trust and positive relationships with people who have co-occurring conditions and who may be mistrustful and have a low level of engagement with services. A proven track record of achieving measurable outcomes with clients with complex needs. Awareness of the intersection between severe and multiple disadvantage and violence against women and girls (VAWG), and an understanding of how the intersection of these issues can be supported and the people involved safeguarded. To show leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic. A level of numeracy, literacy and comprehension to input data, the ability to be fully self servicing in the use of emails and the common computer packages including SHP s client recording system. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Closing Date: Sunday 7th September at Midnight Interview Date: Wednesday 17th and Thursday 18th September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Specialist Housing First Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Full time
About the role: We re excited to have launched a brand new Housing First service in Camden, and we re looking for a passionate, skilled individual to join our team! You will be working in a unique new service that for the first time will be offering support to couples who have been rough sleeping and are to be accommodated separately in their own flats. With a three-year commission and the ability to support 30 individuals, this is your chance to be part of a fresh and impactful initiative within our organisation. Don t miss the opportunity to play a key role in this exciting new project. You will work from a base in Kings Cross, delivering support in the community and within the homes of your clients. You will carry a case load of 5 people and will provide intensive and flexible trauma informed support that is centred around the strengths and needs of everyone. You will work closely with a wide range of external statutory agencies and specialist colleagues in the team who will include: a health worker, an IDVA, psychologist, sessional occupational health, and perpetrator support. The service will support an equal number of women and men. The people given priority for the service are likely to have been rough sleeping for prolonged periods, have been multiply excluded from services and have co-occurring conditions. There will be a strong emphasis on safety in situations that might relate to complex abuse within relationships and externally. About you: Experience working with clients who experience multi disadvantages, including building trust and positive relationships with people who have co-occurring conditions and who may be mistrustful and have a low level of engagement with services. A proven track record of achieving measurable outcomes with clients with complex needs. Awareness of the intersection between severe and multiple disadvantage and violence against women and girls (VAWG), and an understanding of how the intersection of these issues can be supported and the people involved safeguarded. To show leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic. A level of numeracy, literacy and comprehension to input data, the ability to be fully self servicing in the use of emails and the common computer packages including SHP s client recording system. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Closing Date: Sunday 7th September at Midnight Interview Date: Wednesday 17th and Thursday 18th September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Specialist Housing First Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
About the role: Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living. You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence. This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment. The working rota for this role is Monday - Friday. About you: Have strong customer service skills. Have a genuine interest for working with people with multiple disadvantages. Are reflective and can respond positively to challenges. Adaptive work approach to fit around the various needs of the people we work with. A basic understanding of basic repairs and maintenance. Have a flexible and resilient approach to their work. Is creative and innovative in the way they think and equally apply those qualities to their working practices. Are thorough and detail orientated. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing date: Sunday 14th September at midnight Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Day Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Sep 01, 2025
Full time
About the role: Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living. You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence. This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment. The working rota for this role is Monday - Friday. About you: Have strong customer service skills. Have a genuine interest for working with people with multiple disadvantages. Are reflective and can respond positively to challenges. Adaptive work approach to fit around the various needs of the people we work with. A basic understanding of basic repairs and maintenance. Have a flexible and resilient approach to their work. Is creative and innovative in the way they think and equally apply those qualities to their working practices. Are thorough and detail orientated. About us: Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. Important info: Closing date: Sunday 14th September at midnight Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Day Concierge - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
