Stellar Select Limited

Job Title: Loan Servicing & Recovery Specialist Location: North London - Hybrid at least 2 days a week in the office Salary: £45,000-£50,000 plus incentives linked to loan book arrears reduction Hours: Monday to Friday 9:30am to 5.30pm About the position of Loan Servicing & Recovery Specialist: Are you an experienced Loan Servicing & Recovery Specialist? We're seeking a talented professional to take full ownership of a large loan portfolio at a growing bridging lender. This is a standalone role with substantial responsibility and significant potential, as the loan book continues to expand. In this role, you will: Monitor and manage loan performance across a portfolio focused on residential and development-backed assets. Work directly with borrowers to implement structured solutions, including payment plans and term extensions. Handle complex workouts and coordinate with LPA receivers when enforcement becomes necessary. Play a key role in shaping the servicing and recovery strategy of a specialist bridging lender. This opportunity has the potential to develop into a leadership position Responsibilities for the role of Loan Servicing & Recovery Specialist: Loan Portfolio Management: Oversee the servicing of a diverse loan portfolio, ensuring accurate records and proactive monitoring of performance. Track arrears and defaults, implementing strategies to maintain portfolio quality and reduce risk. Arrears & Recovery: Engage with borrowers in financial difficulty to agree on sustainable solutions such as payment plans or term extensions. Lead complex loan workouts and coordinate with LPA receivers where enforcement is necessary. Review and assess options for distressed loans, recommending the best outcomes for both business and borrower. Compliance & Reporting: Ensure all activities meet regulatory and statutory requirements, maintaining accurate documentation at all times. Produce detailed MI reports and trend analysis to inform decision-making and improve servicing strategies. Conduct regular audits and implement quality assurance measures to maintain operational excellence. Stakeholder & Third-Party Management: Build strong relationships with external partners, including valuation providers and legal representatives, ensuring adherence to SLAs and KPIs. Participate in governance meetings, preparing agendas and delivering updates on loan performance and recovery actions. Experience and skills required for the role of Loan Servicing & Recovery Specialist: Proven experience in special loan servicing, within bridging or real estate finance. Strong track record of managing distressed loans, arrears, and complex workouts, including handling enforcement and coordinating with LPA receivers. Solid understanding of loan portfolio management, including monitoring performance, identifying risk, and implementing recovery strategies. Experience producing and analysing management information (MI), trend analysis, and reporting to inform strategy and decision-making. Excellent negotiation and communication skills, with the ability to engage borrowers effectively and secure positive outcomes. Strong case management and documentation skills, ensuring regulatory and statutory compliance. Ability to build and manage relationships with third-party suppliers, legal representatives, and other stakeholders, ensuring SLA and KPI adherence. For more information regarding the role of Loan Servicing & Recovery Specialist, please contact usStellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Job Title: Mortgage & Protection Advisor Location: Hybrid 3 days in Stockton on Tees Salary: Uncapped OTE £50-70,000 realistic Hours: Monday-Friday 9 am-5:30 pm Benefits: Full administrative and compliance support Professional meeting rooms for client appointments Additional client leads provided Friendly, successful, and supportive team environment Marketing support to help build your pipeline Modern desk, computer, and IT systems provided On-site car parking Flexible working within a Monday-Friday structure Agreed 30-day holiday plus bank holidays in line with existing team structure Additional referral fees for estate planning services About our Client and the role of Mortgage and Protection Advisor: The business is a well-established, family-run financial services firm with over 15 years of experience, trusted for delivering tailored mortgage, protection, and holistic financial advice. They provide a comprehensive support structure, including full admin and compliance services, allowing advisers to focus on client relationships and revenue generation.This self-employed role is designed to reward proactive and motivated advisers. While you will primarily develop your clients, the company may also share new client opportunities to support your growth. Additionally, the firm plans to acquire client portfolios from retiring advisers, offering potential opportunities to expand your book over time.This role is ideal for an adviser currently working independently who wants support with admin, compliance, and operational tasks. You will benefit from a structured, collaborative environment and the resources needed to maximise your client focus and professional growth. Responsibilities for the role of Mortgage and Protection Advisor: Deliver expert mortgage and protection advice tailored to each client's needs, reflecting our values of Trustworthiness, Honesty, and Reliability Conduct thorough consultations to understand clients' financial situations, goals, and priorities Recommend appropriate products and solutions that best meet client objectives Keep abreast of mortgage market trends, interest rates, lending policies, and regulatory requirements Educate clients on mortgage processes, terminology, and potential risks to enable informed decision-making Build and maintain strong client relationships, fostering trust, loyalty, and repeat business in line with our values of Authenticity and Relentless Work Ethic Assess clients' financial status, including income, expenses, assets, and liabilities, to determine borrowing capacity and product suitability Communicate complex financial concepts clearly and professionally Continuously grow and develop a client portfolio, maximising opportunities and ensuring profitable relationships Maintain commercial awareness of financial products, regulations, and market practices Experience required for the role of Mortgage and Protection Advisor: Proven track record as a self-employed Mortgage & Protection Adviser CeMAP (or equivalent) industry-recognised qualification Ability to pass the FCA fit and proper assessment with no panel exclusions Proactive, self-motivated, and client-focused Committed to providing an excellent customer experience Competent in mortgage-specific software Full UK driving licence For more information regarding the role of Mortgage and Protection Advisor, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.