We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 17, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other. We are delighted to be expanding our teams during an exciting time of growth. Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes professional and dedicated local estate agents. As a Collections Advisor, you will play a crucial role in ensuring timely collections of due payments from our valued customers. Your responsibilities will involve investigating the sources of payments, meeting collection targets, and adhering to Service Level Agreements (SLAs) for contact attempts and timeframes. Additionally, you will maintain effective communication with stakeholders, providing insightful updates and handling objections professionally. This is a hybrid role, with the expectation of spending 2-3 days per week at our Hinckley office. Key Responsibilities: - Proactively collect due payments from customers through various communication channels. - Investigate and verify the sources of payments to ensure accurate and timely processing. - Meet collection targets and KPIs set by the company to contribute to overall business success. - Comply with SLAs for contact attempts and timeframes, ensuring prompt follow-ups with customers. - Keep stakeholders informed about the progress of collections efforts and provide insightful reports. - Demonstrate expertise in handling objections, finding solutions, and maintaining a positive customer experience throughout the collections process. - Utilise strong verbal communication skills to engage effectively with customers and negotiate payment arrangements. - Demonstrate excellent written communication skills in documenting interactions, agreements, and case details accurately. - Collaborate with internal teams, such as finance and customer service, to address customer inquiries and resolve issues promptly. - Use analytical and numerical skills to analyse customer accounts, payment histories, and outstanding balances. - Leverage understanding of the property industry to tailor collections strategies for customers in this sector. - Maintain accurate and up-to-date records of collection efforts and customer interactions. In addition to the above, the Collections team also supports the business with our customer resolutions function, including: - Processing refunds in accordance with company policies. - Facilitating package changes as requested by customers. - Addressing payment queries and providing timely and accurate information to customers. - Generating contracts as part of the overall customer resolution process. Requirements: - Previous experience as a collections agent is desired. - Knowledge of the property industry is useful in understanding customer needs and tailoring collections approaches. - Strong numerical skills to analyse and interpret financial data related to customer accounts. - Excellent verbal communication skills to engage with customers professionally and handle objections effectively. - Outstanding written communication skills for documenting interactions and maintaining clear case records. - Ability to meet collection targets and work within specified SLAs. - Highly organised, self-motivated, and able to work independently in a hybrid work environment. - Proficiency in using collections software and CRM tools. - Understanding of relevant regulations and compliance requirements related to collections. What's On Offer: - Base annual salary of £24,000, plus bonus incentives based on meeting collection targets. - Hybrid working (2-3 days per week based at our Hinckley office) - Access to training and development programs to enhance collections and customer service skills. - Fun, diverse, and inclusive company culture, with a forward-thinking approach to employee engagement. - 22 days holiday allowance and enrolment into an Aviva Workplace Pension Scheme (Option to opt-out). - Group Discounts for various retailers across categories like getaways, groceries, fashion, electronics, food & drink, entertainment, and health and wellbeing. - Refer a friend bonus scheme. If you possess the necessary skills and experience for this role and are excited to join a dynamic and customer-focused team, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are a strong fit for this position.
May 15, 2024
Full time
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other. We are delighted to be expanding our teams during an exciting time of growth. Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes professional and dedicated local estate agents. As a Collections Advisor, you will play a crucial role in ensuring timely collections of due payments from our valued customers. Your responsibilities will involve investigating the sources of payments, meeting collection targets, and adhering to Service Level Agreements (SLAs) for contact attempts and timeframes. Additionally, you will maintain effective communication with stakeholders, providing insightful updates and handling objections professionally. This is a hybrid role, with the expectation of spending 2-3 days per week at our Hinckley office. Key Responsibilities: - Proactively collect due payments from customers through various communication channels. - Investigate and verify the sources of payments to ensure accurate and timely processing. - Meet collection targets and KPIs set by the company to contribute to overall business success. - Comply with SLAs for contact attempts and timeframes, ensuring prompt follow-ups with customers. - Keep stakeholders informed about the progress of collections efforts and provide insightful reports. - Demonstrate expertise in handling objections, finding solutions, and maintaining a positive customer experience throughout the collections process. - Utilise strong verbal communication skills to engage effectively with customers and negotiate payment arrangements. - Demonstrate excellent written communication skills in documenting interactions, agreements, and case details accurately. - Collaborate with internal teams, such as finance and customer service, to address customer inquiries and resolve issues promptly. - Use analytical and numerical skills to analyse customer accounts, payment histories, and outstanding balances. - Leverage understanding of the property industry to tailor collections strategies for customers in this sector. - Maintain accurate and up-to-date records of collection efforts and customer interactions. In addition to the above, the Collections team also supports the business with our customer resolutions function, including: - Processing refunds in accordance with company policies. - Facilitating package changes as requested by customers. - Addressing payment queries and providing timely and accurate information to customers. - Generating contracts as part of the overall customer resolution process. Requirements: - Previous experience as a collections agent is desired. - Knowledge of the property industry is useful in understanding customer needs and tailoring collections approaches. - Strong numerical skills to analyse and interpret financial data related to customer accounts. - Excellent verbal communication skills to engage with customers professionally and handle objections effectively. - Outstanding written communication skills for documenting interactions and maintaining clear case records. - Ability to meet collection targets and work within specified SLAs. - Highly organised, self-motivated, and able to work independently in a hybrid work environment. - Proficiency in using collections software and CRM tools. - Understanding of relevant regulations and compliance requirements related to collections. What's On Offer: - Base annual salary of £24,000, plus bonus incentives based on meeting collection targets. - Hybrid working (2-3 days per week based at our Hinckley office) - Access to training and development programs to enhance collections and customer service skills. - Fun, diverse, and inclusive company culture, with a forward-thinking approach to employee engagement. - 22 days holiday allowance and enrolment into an Aviva Workplace Pension Scheme (Option to opt-out). - Group Discounts for various retailers across categories like getaways, groceries, fashion, electronics, food & drink, entertainment, and health and wellbeing. - Refer a friend bonus scheme. If you possess the necessary skills and experience for this role and are excited to join a dynamic and customer-focused team, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are a strong fit for this position.
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise l Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 14, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise l Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
We're looking for talented estate agents with the drive to build their own business under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Yopa Agent you will have your own postcodes, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from the Head of Scotland , and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 13, 2024
Full time
We're looking for talented estate agents with the drive to build their own business under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Yopa Agent you will have your own postcodes, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from the Head of Scotland , and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
UNCAPPED COMMISSIONS, HYBRID WORKING, NO PREVIOUS ESTATE AGENCY EXPERIENCE REQUIRED, FULL TRAINING PROVIDED Yopa are pleased to announce further opportunities available to join our passionate team of Outbound Sales Executives , based at Award Winning Customer Contact Centre In Croxley Green Business Park, Watford, Hertfordshire. This is a Hybrid role with 3 days working from home and 2 days from the office. As a member of the Outbound team, you'll be responsible for proactively contacting customers who wish to sell their home with Yopa; guiding customers through the sales process with YOPA and arranging free valuation appointments through the YopaHub Platform and provide advice on a range of additional services, Including Mortgage Advice and Legal Support. This is a fast paced and lucrative role with completely uncapped commissions available and will provide you with all the necessary tools required to start your new career In Estate Agency, with full training provided, guaranteed commission during your first 2 months and further progression opportunities available. Package Includes: Basic Salary £20k with uncapped commissions paid monthly, average OTE's £30-40k Guaranteed Commission payment during your first 2 months In the role Fun, diverse and Inclusive company culture, forward thinking in our approach to employee engagement and customer service and utilising the latest tech Access to Group Discounts for hundreds of retailers across categories such as getaways, groceries, fashion, electronics, food & drink, entertainment and health and wellbeing Monthly competition giveaways Including the chance to win Hampers and Amazon Vouchers Free on-site parking, drinks and breakfast items available daily Free Shuttle Bus Service available from Watford Junction Station direct to our office In Croxley Green Business Park 22 days holiday allowance and enrolment Into an Aviva Workplace Pension Scheme (Option to opt out) Refer a friend bonus scheme Discounts for you, your friends and family if your home is sold by Yopa and additional discounts for mortgage services. Full training is provided by our Award Winning L&D team through induction followed by support in a grad bay environment to ensure you're fully up to speed before taking your first call in your new team. Ongoing support through training, coaching and 121's and you'll have access to our amazing learning platform Thrive to take control of your personal and professional development. Career progression into other areas of the business is available upon successful completion of probationary period - an excellent opportunity for anyone looking to kick start their career in Estate Agency! Hybrid Role- Opening hours are Monday to Friday 9am to 5:30pm Preferred Skills and Experience: Ability to probe effectively when establishing a customers needs Experience of upselling and cross-selling desirable Active listener with the abilty to objection handle Work effectively in a fast-paced environment Strong organizational skills; manage multiple tasks while maintaining accurate attention to detail Proficient in Microsoft Word, Excel and Outlook An understanding of the Estate Agency industry desirable but not essential Experience with SalesForce CRM systems desirable flexible attitude to working hours About Yopa Here at Yopa, our customers get the same end-to-end service they would from a high street agency, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes dedicated, experienced local estate agents, evening and weekend opening hours via our 2 super-branch contact centres in Watford and Hinckley and help with everything from mortgages to conveyancing. Our popular Pay Later option means customers can defer the cost of selling their home for 10 months and our No Sale, No Fee proposition means sellers have the flexibility of not paying a penny until their home is sold.
Sep 19, 2022
Full time
UNCAPPED COMMISSIONS, HYBRID WORKING, NO PREVIOUS ESTATE AGENCY EXPERIENCE REQUIRED, FULL TRAINING PROVIDED Yopa are pleased to announce further opportunities available to join our passionate team of Outbound Sales Executives , based at Award Winning Customer Contact Centre In Croxley Green Business Park, Watford, Hertfordshire. This is a Hybrid role with 3 days working from home and 2 days from the office. As a member of the Outbound team, you'll be responsible for proactively contacting customers who wish to sell their home with Yopa; guiding customers through the sales process with YOPA and arranging free valuation appointments through the YopaHub Platform and provide advice on a range of additional services, Including Mortgage Advice and Legal Support. This is a fast paced and lucrative role with completely uncapped commissions available and will provide you with all the necessary tools required to start your new career In Estate Agency, with full training provided, guaranteed commission during your first 2 months and further progression opportunities available. Package Includes: Basic Salary £20k with uncapped commissions paid monthly, average OTE's £30-40k Guaranteed Commission payment during your first 2 months In the role Fun, diverse and Inclusive company culture, forward thinking in our approach to employee engagement and customer service and utilising the latest tech Access to Group Discounts for hundreds of retailers across categories such as getaways, groceries, fashion, electronics, food & drink, entertainment and health and wellbeing Monthly competition giveaways Including the chance to win Hampers and Amazon Vouchers Free on-site parking, drinks and breakfast items available daily Free Shuttle Bus Service available from Watford Junction Station direct to our office In Croxley Green Business Park 22 days holiday allowance and enrolment Into an Aviva Workplace Pension Scheme (Option to opt out) Refer a friend bonus scheme Discounts for you, your friends and family if your home is sold by Yopa and additional discounts for mortgage services. Full training is provided by our Award Winning L&D team through induction followed by support in a grad bay environment to ensure you're fully up to speed before taking your first call in your new team. Ongoing support through training, coaching and 121's and you'll have access to our amazing learning platform Thrive to take control of your personal and professional development. Career progression into other areas of the business is available upon successful completion of probationary period - an excellent opportunity for anyone looking to kick start their career in Estate Agency! Hybrid Role- Opening hours are Monday to Friday 9am to 5:30pm Preferred Skills and Experience: Ability to probe effectively when establishing a customers needs Experience of upselling and cross-selling desirable Active listener with the abilty to objection handle Work effectively in a fast-paced environment Strong organizational skills; manage multiple tasks while maintaining accurate attention to detail Proficient in Microsoft Word, Excel and Outlook An understanding of the Estate Agency industry desirable but not essential Experience with SalesForce CRM systems desirable flexible attitude to working hours About Yopa Here at Yopa, our customers get the same end-to-end service they would from a high street agency, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes dedicated, experienced local estate agents, evening and weekend opening hours via our 2 super-branch contact centres in Watford and Hinckley and help with everything from mortgages to conveyancing. Our popular Pay Later option means customers can defer the cost of selling their home for 10 months and our No Sale, No Fee proposition means sellers have the flexibility of not paying a penny until their home is sold.
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Sep 18, 2022
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
**NO PREVIOUS ESTATE AGENCY EXPERIENCE REQUIRED, FULL TRAINING PROVIDED** Want to work for a fun, diverse and forward thinking company In 2021??? Yopa are the UK's 5th largest Estate Agent as of 2021 and have recently been ranked best online agent by OnlineAgentPicker 2021!!! Here at Yopa we provide o ur customers with the same end-to-end service they would receive from a high street Estate Agency....with the added benefit of easy to use, market-leading technology that helps them see every step of their sale as it happens and all for a low fixed fee!!! Opportunites available now to join our fast paced team of Property Sales Consultants , based at our award winning customer contact centre In Hinckley!!! Ideally you'll have experience working in a customer focused sales environment whether that be in an estate agency, contact centre or customer facing role as full training Is provided. Whats On Offer: Base salary of £19,000.00 + Uncapped Commissions from Mortgage and Conveyancing cross -sells and Property Instructions generated, average OTEs of £25k+ Aviva Work Place Pension Scheme Fun, diverse and Inclusive company culture, forward thinking in our approach to employee engagement and customer service Access to DMGT Group Discounts for hundreds of retailers across over 26 categories Including getaways, groceries, fashion, electronics, food & drink and entertainment Free Breakfast and Refreshments available daily Covid secure offices Onsite parking available Regular Learning and development opportunities with 24/7 access to Yopa Thrive, with further opportunities to win big entering our weekly competitions Career Progression and apprenticeships available Duties and Responsibilities Include: You'll be the first point of contact for our customers through a variety of channels such as Inbound and Outbound prospecting calls to new buyers and sellers, ensuring that the customer experience is at the heart of everything we do! Handling Incoming calls and emails from prospective buyers and sellers, booking In viewing requests, valuations requests and Mortgage Appointments You will have the opportunity to maximize your earning potential on every call, Identifying new sales opportunities and upselling/cross selling additional products and services to clients such as Mortgage Advice and Conveyancing Support You'll work closely with our field based local agents and Contact Centre teams to resolve customer queries and aim for first call resolution Excellent opportunity for anyone looking to kick start their career In Estate Agency! Preferred Skills and Experience: An understanding of the Estate Agency Industry is desirable but not essential as all training will be provided as part of the role Experience In up-selling/cross-selling additonal products and services desirable Excellent verbal and written communication skills Ability to work effectively in a fast-paced environment Highly adaptable and can work well as part of a team Strong organizational skills; manage multiple tasks while maintaining attention to detail Computer-literate a must! Training in specific company software/systems will also be provided. flexible attitude to working hours as some weekend working will be required About Yopa Here at Yopa, our customers get the same end-to-end service they would from a high street agency, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes dedicated, experienced local estate agents, evening and weekend opening hours via our 2 super-branch contact centres in Watford and Hinckley and help with everything from mortgages to conveyancing. Our popular Pay Later option means customers can defer the cost of selling their home for 10 months and our No Sale, No Fee proposition means sellers have the flexibility of not paying a penny until their home is sold; a distinct advantage versus our chief online competition, Purple Bricks.
Sep 14, 2021
Full time
**NO PREVIOUS ESTATE AGENCY EXPERIENCE REQUIRED, FULL TRAINING PROVIDED** Want to work for a fun, diverse and forward thinking company In 2021??? Yopa are the UK's 5th largest Estate Agent as of 2021 and have recently been ranked best online agent by OnlineAgentPicker 2021!!! Here at Yopa we provide o ur customers with the same end-to-end service they would receive from a high street Estate Agency....with the added benefit of easy to use, market-leading technology that helps them see every step of their sale as it happens and all for a low fixed fee!!! Opportunites available now to join our fast paced team of Property Sales Consultants , based at our award winning customer contact centre In Hinckley!!! Ideally you'll have experience working in a customer focused sales environment whether that be in an estate agency, contact centre or customer facing role as full training Is provided. Whats On Offer: Base salary of £19,000.00 + Uncapped Commissions from Mortgage and Conveyancing cross -sells and Property Instructions generated, average OTEs of £25k+ Aviva Work Place Pension Scheme Fun, diverse and Inclusive company culture, forward thinking in our approach to employee engagement and customer service Access to DMGT Group Discounts for hundreds of retailers across over 26 categories Including getaways, groceries, fashion, electronics, food & drink and entertainment Free Breakfast and Refreshments available daily Covid secure offices Onsite parking available Regular Learning and development opportunities with 24/7 access to Yopa Thrive, with further opportunities to win big entering our weekly competitions Career Progression and apprenticeships available Duties and Responsibilities Include: You'll be the first point of contact for our customers through a variety of channels such as Inbound and Outbound prospecting calls to new buyers and sellers, ensuring that the customer experience is at the heart of everything we do! Handling Incoming calls and emails from prospective buyers and sellers, booking In viewing requests, valuations requests and Mortgage Appointments You will have the opportunity to maximize your earning potential on every call, Identifying new sales opportunities and upselling/cross selling additional products and services to clients such as Mortgage Advice and Conveyancing Support You'll work closely with our field based local agents and Contact Centre teams to resolve customer queries and aim for first call resolution Excellent opportunity for anyone looking to kick start their career In Estate Agency! Preferred Skills and Experience: An understanding of the Estate Agency Industry is desirable but not essential as all training will be provided as part of the role Experience In up-selling/cross-selling additonal products and services desirable Excellent verbal and written communication skills Ability to work effectively in a fast-paced environment Highly adaptable and can work well as part of a team Strong organizational skills; manage multiple tasks while maintaining attention to detail Computer-literate a must! Training in specific company software/systems will also be provided. flexible attitude to working hours as some weekend working will be required About Yopa Here at Yopa, our customers get the same end-to-end service they would from a high street agency, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes dedicated, experienced local estate agents, evening and weekend opening hours via our 2 super-branch contact centres in Watford and Hinckley and help with everything from mortgages to conveyancing. Our popular Pay Later option means customers can defer the cost of selling their home for 10 months and our No Sale, No Fee proposition means sellers have the flexibility of not paying a penny until their home is sold; a distinct advantage versus our chief online competition, Purple Bricks.
