Freightserve

Freightserve recruitment are looking for an experienced Operations Manager who is experienced within eCommerce. The company are a busy fast growing company. Job Description:- We're looking for a motivated and capable Senior Operations Manager to join our team and help deliver outstanding results in this area of the business. You'll contribute to the success by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence. Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice. Duties- Overall responsibility for operations ensuring that processes run efficiently and effectively Be the Voice of Operations and the Operations Champion throughout the business Responsibility for operational planning using a data driven and analytical approach Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team Responsibility for the operations budget & operations/warehouse P&L Responsibility for driving improvements, best practice and operational excellence Develop & implement operational strategies and SOP's Responsibility for warehouse health, procurement, KPI's and operational performance Responsibility for always ensuring compliance with regulations and health & safety standards Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner Responsibility for disaster recovery planning which is regularly reviewed and tested As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for an Import Air / Sea Operator for a well-established Freight Forwarder based in the Ashford, Middlesex area. Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs UK Arrival Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates Customer bookings in a timely fashion. To build relationships with customer and overseas partners. Dealing with Quote requests from the Customer Raising Customs Entries Port systems (Claiming UCN's / Pin Releases / Renom of UCN / Destin8 / CNS) Issuing and correctly detailing Collection & Delivery notes Completion of Customs Documentation (ATA Carnet / CVED / Licences etc) UK Arrival Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements ETSF / SHED / CFS Record Creation Arranging Collections (Airline Shed / ETSF / CFS) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Commercial Coordinator for a well-established Freight Forwarder based in the Ashford, Middlesex (TW15) area. Role:- To support the UK with auto rating / rate control management by updating and maintaining our internal database, this would include speaking with carriers and meeting suppliers. Controlling our newly established gateway features to ensure automation is working correctly and schedules / rates are being created and issued in a timely manner to the business. Supporting with other commercial activities such as quotations to clients and generating rate cards / customer proposals, Client updates via our marketing platforms for our products. Auto rating / rate control, Gateway control, Client proposals / Sales Quotations (Air, Ocean, Road - Import/Export) Candidate requirements:- This role requires someone who understands freight forwarding, the candidate does not exactly need to be 100% in all modes of transport but the more knowledge the better. Computer skills will be required, Excel, Word, Power point, Outlook, CSV's and being confident / flexible in their ability. The candidate should also have experience in pricing / quoting clients. Cargowise experience is preferred. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Air Import Operator based on a 4 Nights on 4 Nights off shift for a Freight Forwarder. The company is based in the Heathrow area. Responsibilities:- Import Airfreight duties (start to finish) Customs entries Meeting deadlines Work closely with Warehouse and Transport Dealing with various commodities Arranging Transport Liaising with Handling Agents Skills and Experience:- Airfreight Imports Customs entries (CDS) Shifts are 4 Nights on 4 Nights off (6pm - 6am) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for Operations Assistants for a busy well-established Courier company based in the Colnbrook, Berkshire area. The Company are looking for two people to work the below:- Vacancy 1:- Hours: Sunday 8am - 5pm / Monday - Thursday 12pm - 9pm The Operations Assistant will be responsible for ensuring that all export material is manifested and shipped via the correct routing and/or agent and will be responsible for checking the weights and dimensions of all exports and completing the declarations to customs. Duties:- • Respond to internal and external emails timely and in a professional manner • Communicate with internal departments for queries, additional shipping document information needed and shipment related issues. • Ensuring that all goods that are loaded or unloaded match the relevant paperwork. • Booking Freight / Booking Flights with Airline / Agents • Raising Export Custom entries on CHIEF(CDS in March 2024) • Customs software using Descartes full training will be provided however experience is desired • Manifesting & Pre alerting of flights • Raising T1 Documents for road shipments (1 per day) • Assisting with warehouse inventory controls, which typically involves using weigh and dimming machinery. Vacancy 2:- Hours: Monday to Friday 12pm - 9pm The Operations Assistant will be responsible for ensuring that all export material is manifested and shipped via the correct routing and/or agent and will be responsible for checking the weights and dimensions of all exports and completing the declarations to customs. Duties:- • Respond to internal and external emails timely and in a professional manner • Communicate with internal departments for queries, additional shipping document information needed and shipment related issues. • Ensuring that all goods that are loaded or unloaded match the relevant paperwork. • Booking Freight / Booking Flights with airline/agents • Raising Export Custom entries on CHIEF (CDS in March 2024) • Customs software using Descartes full training will be provided however experience is desired • Manifesting & Pre alerting of flights • Raising T1 Documents for road shipments (1 per day) • Assisting with warehouse inventory controls, which typically involves using weigh and dimming machinery. Qualifications/Skills required:- • Physical strength and fitness, as often must lift heavy packages. • Excellent team-working skills to effectively collaborate with other members of the team. • Ability to work in a fast-paced environment. • Computer literacy, including knowing how to use relevant software programs, training will be provided. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve are looking to recruit a Cargo Customer Service Executive for a Heathrow based GSA. The company are currently expanding their successful operation. RESPONSIBILITIES • Manage complete end-to-end booking process. • Interface with UK freight forwarders, overseas offices, interline partners, GHAs & other offices. • Keeping in-house and airline system up to date, including full data capture. • Oversee and manage Pre Bookings. • Acting as main contact through both customer calls and emails • Managing capacity control and priorities. • Responding to request for tracking information & post flights. • Coordinate service recovery to protect customer experience. • Provide booking list to GHAs and pre-alert outstations. SKILLS & EXPERIENCE • Ideally candidate should have Airline, GSSA or Freight Forwarding experience. • Have outstanding customer service skills and good understanding of the cargo market. • Ability to work in a fast paced environment handling multiple initiatives and prioritise own workload. • Autonomy in the role and capacity management. • Must be articulate and possess good interpersonal skills. • Competences in IT programs, strong analytical skills, planning and organisation. Please only apply if you have the necessary experience as only people with the correct experience will be contacted.