Job Title: Complex Care Case Manager (Non-Clinical) Location: Denton Salary: Up to 35K depending on experience plus bonus and on call payment Contract: Full-Time, Permanent We re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You ll be a role model to the people in your team, empowering them to be their very best. We d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. A little about us We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that s not just for our clients but for our workers too. For the last 15 years at Routes, we ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home. If this sounds like a company you d like to be part of, we re already on to a winner. But how about we sweeten the deal a little more? We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. What does this mean? Part of a team nurses/everyone coming together/lean on each other. Working closely with your Registered Service Manager and Nurse Case Manager(s) Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs And of course, just a few extra little perks like Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day of for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities!) So, what do you think? If you re interested in joining Routes as a Case Manager in Denton, here s what we re looking for from you: Someone passionate about putting people first Organisational & time management skills A good Understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for work Your core role will include: To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintainingappropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Prioritising individual wellbeing in our care practices Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!
Sep 01, 2025
Full time
Job Title: Complex Care Case Manager (Non-Clinical) Location: Denton Salary: Up to 35K depending on experience plus bonus and on call payment Contract: Full-Time, Permanent We re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You ll be a role model to the people in your team, empowering them to be their very best. We d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. A little about us We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that s not just for our clients but for our workers too. For the last 15 years at Routes, we ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home. If this sounds like a company you d like to be part of, we re already on to a winner. But how about we sweeten the deal a little more? We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. What does this mean? Part of a team nurses/everyone coming together/lean on each other. Working closely with your Registered Service Manager and Nurse Case Manager(s) Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs And of course, just a few extra little perks like Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day of for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities!) So, what do you think? If you re interested in joining Routes as a Case Manager in Denton, here s what we re looking for from you: Someone passionate about putting people first Organisational & time management skills A good Understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for work Your core role will include: To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintainingappropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Prioritising individual wellbeing in our care practices Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!
Routes Healthcare
Newcastle Upon Tyne, Tyne And Wear
Job Title: Complex Care Case Manager (Health and Social Care) Location: Newcastle Salary: Up to 35K depending on experience plus bonus and on call payment Contract: Full-Time, Permanent We re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You ll be a role model to the people in your team, empowering them to be their very best. We d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. A little about us We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that s not just for our clients but for our workers too. For the last 15 years at Routes, we ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home. If this sounds like a company you d like to be part of, we re already on to a winner. But how about we sweeten the deal a little more? We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. What does this mean? Part of a team/everyone coming together/lean on each other. Working closely with your Registered Service Manager and Nurse Case Manager(s) Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs And of course, just a few extra little perks like Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day of for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities!) So, what do you think? If you re interested in joining Routes as a Case Manager in Newcastle, here s what we re looking for from you: Someone passionate about putting people first Organisational & time management skills A good Understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for work Your core role will include: To take ownership of a case load of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Prioritising individual wellbeing in our care practices Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!
Sep 01, 2025
Full time
Job Title: Complex Care Case Manager (Health and Social Care) Location: Newcastle Salary: Up to 35K depending on experience plus bonus and on call payment Contract: Full-Time, Permanent We re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You ll be a role model to the people in your team, empowering them to be their very best. We d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care. Together, we're building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this. A little about us We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that s not just for our clients but for our workers too. For the last 15 years at Routes, we ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home. If this sounds like a company you d like to be part of, we re already on to a winner. But how about we sweeten the deal a little more? We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community. What does this mean? Part of a team/everyone coming together/lean on each other. Working closely with your Registered Service Manager and Nurse Case Manager(s) Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs And of course, just a few extra little perks like Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day of for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities!) So, what do you think? If you re interested in joining Routes as a Case Manager in Newcastle, here s what we re looking for from you: Someone passionate about putting people first Organisational & time management skills A good Understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for work Your core role will include: To take ownership of a case load of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Prioritising individual wellbeing in our care practices Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!
Female Care Assistant- Driver with own vehicle Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. About Us Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual healthcare needs first. Providing support to people in their own home and out in the community, we take the time to listen to our clients and make sure their needs are met and they are looked after with care and consideration. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. Benefits: Career development through our Routes Academy programme helping you achieve your goals. Support with a dedicated on-call team, 24/7. Wellbeing and mental health support. Flexible shift patterns let s get a good work/life balance from the start. Staff referral scheme with generous incentives. We don t use agency staff, only employed Routes care workers will be on shift. About the role: We provide homecare across Rochdale and the surrounding areas, please speak to the recruitment team to discuss where suits you. We are committed to making lives better 24 hours a day, 7 days a week. This not only includes the people we support but the lives of their loved ones and family members too. We support people who need complex care services for people with long-term health conditions, clinically-led enhanced homecare and end-of-life care. All with the individual s hobbies, activities, daily routines and so much more in mind. As care is always needed, a range of shifts will be available from Monday to Sunday, please speak to the recruitment team to hear about our shift patterns. We pay £13.69 per hour, this includes holiday pay. Mileage will be paid at 30 pence per mile. What you will need for the job: At least 6 months paid care experience in the UK (Don t have paid experience? Speak to the recruiters to see if you could become one of our care cadets) The right to work in the UK without needing employer support. A full valid driving licence in the UK and access to a car for work.
Sep 01, 2025
Contractor
Female Care Assistant- Driver with own vehicle Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. About Us Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual healthcare needs first. Providing support to people in their own home and out in the community, we take the time to listen to our clients and make sure their needs are met and they are looked after with care and consideration. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. Benefits: Career development through our Routes Academy programme helping you achieve your goals. Support with a dedicated on-call team, 24/7. Wellbeing and mental health support. Flexible shift patterns let s get a good work/life balance from the start. Staff referral scheme with generous incentives. We don t use agency staff, only employed Routes care workers will be on shift. About the role: We provide homecare across Rochdale and the surrounding areas, please speak to the recruitment team to discuss where suits you. We are committed to making lives better 24 hours a day, 7 days a week. This not only includes the people we support but the lives of their loved ones and family members too. We support people who need complex care services for people with long-term health conditions, clinically-led enhanced homecare and end-of-life care. All with the individual s hobbies, activities, daily routines and so much more in mind. As care is always needed, a range of shifts will be available from Monday to Sunday, please speak to the recruitment team to hear about our shift patterns. We pay £13.69 per hour, this includes holiday pay. Mileage will be paid at 30 pence per mile. What you will need for the job: At least 6 months paid care experience in the UK (Don t have paid experience? Speak to the recruiters to see if you could become one of our care cadets) The right to work in the UK without needing employer support. A full valid driving licence in the UK and access to a car for work.
