Park Avenue Recruitment

Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.

A Local Authority in Essex is looking for a Senior Housing Options Officer to join their team on an initial 6-month contract . Although titled Senior Officer , this role operates at a Team Leader level within their structure. You'll be responsible for the day-to-day support and mentoring of 3 to 5 Housing Options Officers , as well as overseeing duty cover twice a week . While the Homelessness Manager handles formal 1-to-1s, you'll be the go-to person for operational advice, case support, and escalation queries. Experience using Locata is highly desirable. If you're an experienced Housing Options professional with a supportive leadership style and a strong understanding of Part 7 duties, this could be a great fit. To express interest, please send your CV to (url removed) . Interviews are expected to be arranged shortly.

We're seeking an experienced Repairs Surveyor to manage responsive repairs across a corporate property portfolio of approx. 60 assets, including: Council offices Community centres Pavilions Museums Technology centre You'll also oversee works on a small number of void residential properties , including tenant liaison. This role reports to the Head of Property/Building Services Requirements: Proven experience with commercial property repairs Mixed residential/commercial background preferred Local Authority or HA experience acceptable with a commercial focus Strong contractor management and repair diagnostics skills Offer: 3-month initial contract Likely extension 3 days per week on-site

Key Responsibilities: Manage a small DLO (approx. 6-7 operatives including voids surveyors and an apprentice). Oversee responsive and planned repairs across a range of supported and independent living properties. Lead the voids process , ensuring properties are turned around efficiently. Take ownership of property compliance - including gas safety, electrical testing, legionella, and emerging regulatory requirements. Be regularly present on-site across multiple properties - this is not a remote or purely desk-based role. Ensure health and safety standards are met and proactively managed across the portfolio. Work alongside managing agents and contribute to housing charity commitments as part of the wider remit. The Portfolio: 4 supported housing schemes located across different areas of Birmingham . 4 care home properties. Approx. 160 units of supported and independent living accommodation. Scattered portfolio - so flexibility and the ability to travel around Birmingham are essential

Park Avenue are delighted to be working with a leading London based housing provider to recruit an interim Rent Income Officer. Working within a busy rents department you will take responsibility for the effective management of rent income and arrears levels across your patch. Your duties will include; Monitor tenants rent accounts and take required action to address non-payment, including setting up repayment plans. Review the incoming receipts of any housing benefit payments due and follow up on any discrepancies. Initiate any legal action against continued arrears, including applying for and attending court on behalf of the organisation. Investigate former tenant's arrears. Liaise with other departments to ensure tenants have access to external organisations in relation to debt management. This is a great opportunity for someone who has worked within the rent income departments for housing associations or local authorities. You will be able to utilise your existing knowledge to provide a seamless service to residents. This client works a hybrid pattern. Role is initially for six months with a possible extension.

Property Surveyor / Inspector - Surrey (Reactive Repairs & Void Properties) We are working with a Local Authority in Surrey that is seeking a dedicated Property Surveyor / Inspector to join their housing team. This is a fantastic opportunity to play a key role in supporting residents, maintaining housing quality, and ensuring safe, well-managed homes. What you'll be doing: Carrying out inspections, assessments, and surveys in residents' homes and void properties Preparing clear and detailed reports with professional recommendations Supporting Housing Officers during visits and assisting with complaint investigations Reviewing structural issues and providing informed advice Overseeing and managing all Disrepair Case repair works across the Council's housing stock Managing inspection images and reports (Word-based process) The role: Location: Office based in Woking (properties all within 30 minutes' drive) Working pattern: 4 days in the office, 1 day from home (report writing) Hours: 37 hours per week, flexible working (not strictly 9-5) Travel: Car required for site visits Contract: 3-month rolling contract Rate: 350- 400 per day (depending on experience) Qualifications: Relevant surveying/inspection qualifications required This is a time-sensitive opportunity - if you're interested, apply today with your CV and we'll be in touch quickly for a chat.

Park Avenue are working with a Social Housing provider to recruit a Housing Coordinator for a three month interim assignment. Working with the Housing and Repairs teams you will provide a first class service to tenants who contact the organisation across various platforms including face to face, telephone and email. You will ensure that the enquiries are resolved effectively and efficiently. Duties will include; Manage enquiries from tenants Coordinate repairs with contractors and tenants Assist Neighbourhood Officer with administration Ensure nomination, bidding and lettings process is recorded accurately. Assist with updating estate notice boards. Maintain data on stock management programme. Assist with rent arrears monitoring This is a great opportunity for someone who has a clear understanding of tenancy management processes within a housing association or local authority setting. Please apply immediately if this opportunity of interest to you.

Eager to step into a Team Leader role that combines management and frontline impact? An Essex-based local authority is seeking a Housing Options Team Leader on an initial 6-month contract, with the possibility of extension. The role: Lead and manage a team of 5 Housing Options Officers Oversee homelessness assessments, housing advice, and statutory duties Provide guidance on complex cases and ensure consistent, high-quality service Monitor team performance and drive service improvements Office attendance required 2 days per week, with flexibility on other days What you'll need: Experience managing or supervising Housing Options Officers Strong knowledge of homelessness legislation (Housing Act 1996, Homelessness Reduction Act 2017) Ability to handle complex housing cases and support frontline staff This is a fantastic opportunity to step into a senior role, shape service delivery, and make a difference in the community. Interested? Send your CV to (url removed)

Ready to take on backlogs, tackle complex reviews, and build your career along the way? A London Borough is seeking a Housing Reviews Officer on an initial contract until the end of this year, with a strong likelihood of extension. You will join a team of 5-6 Reviews Officers, with two new posts created to help clear a backlog of Part 6 and Part 7 Reviews. What you'll need: Experience writing S202 Reviews, ideally both Part 6 and Part 7 Ability to attend the office once a week for training and case reviews with your team leader Experience with the Hope/Home Connections system (advantageous but not essential) This is a great time to join, with the Borough making significant improvements and receiving positive feedback across the service. If interested, please send your CV to (url removed)

Ready to put your S202 Reviews experience to work in a leadership role? A London Local Authority is seeking a Housing Reviews Team Leader on an initial contract until the end of the year. You will be managing a team of four to five S202 Reviews Officers who are working through a backlog of Part 6 and Part 7 S202 Reviews. While your primary responsibility will be direct management, you will also provide technical input on more complex cases or those requiring legal support, including Ombudsman matters. The ideal candidate will be an experienced Reviews Officer with proven management skills. Previous experience leading a team of Reviews Officers will be highly valued. Knowledge of the Hope/Home Connections system is desirable but not essential. This role requires office attendance two days per week, with biweekly meetings with the Reviews Manager to review team performance and incoming cases. The position offers a highly competitive rate, and the authority is looking for someone who can start immediately. If you are interested, please send your CV to (url removed)