Solus Accident Repair Centres

Overview Hybrid with 50% in our Stansted office 50% remote. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs Must be able to commute to the stansted office as this role is hybrid 2 days a week in the office. What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Relevant Apprenticeship or higher education Any of the following qualifications would be advantageous: Microsoft Certified: Power Platform App Maker Associate Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Solution Architect Expert Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: This role would suit an experienced Service Techncian who is looking to transistion into Body Repair with one of the biggest most succesful networks of Accident Repair Centres backed by Aviva. Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience; Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Experience in general production or automotive body repair environment Be able to lead, motivate and inspire your team Excellent communication and interpersonal skills Ability to work to group and site key performance measures Embed a team working culture Able to identify the cause of issues and blockages, which interrupt the flow of work Completion of performance reviews and development Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference? Do you have a flair for all things finance? Would you like the opportunity to work within our award-winning business as part of the Aviva family? As one of our dedicated Sales & Purchase Ledger Assistants you will be responsible for processing both sales and purchase invoices and handling queries as part of our Milton Keynes based finance team on a Fixed Term 6 month contract. Responsibilities The role Fixed Term 6 month contract Our Sales & Purchase Ledger Assistants are responsible for processing sales invoices usingour Finance system as well as invoicing Aviva using their in-house portal. You will also be processingsupplier invoices from automotive bodyshops around the country, carrying out checks and controls as necessary. You will be organising weekly payment runs to ensure that our partner garages are paid on time, as well as dealing with queries from garages and colleagues around the business. We empower our people to go above and beyond to make the right decisions and with the training provided you will be able to operate the smooth-running of the invoicing system and ultimately provide the best solution for each and every customer. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Opportunities for contract extension and to move to a permanent contract available for those displaying the right capabilities and behaviours. Qualifications Desirable qualifications and experience Well organised and able to prioritise effectively Strong communication skills Good admin skills and a good eye for detail to ensure accuracy when keying data The ability to excel working as part of a team and individually Planning and organising skills - be independent and proactive Good understanding of ledger work within accounts Positive approach to resolving problems Excellent interpersonal skills, including strong relationship building and stakeholder management Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Company pension scheme with employer contributions. 33 days' holiday pro rata (including bank holidays) Save money with up to 40% discount on Aviva products and other retailer discounts. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 14 days

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities The Role: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our panel techniciansassumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standardof work Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can use your negotiation and decision-making skills? Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most? Responsibilities The role: Our Vehicle Damage Advisors are part of the Total Loss Team. This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles, and those of Aviva. You will provide solutions to our customers that are accurate, fair, efficient, and compassionate after the total loss of their vehicle. With training you will understand repair methodology and use this to confirm total loss diagnosis To use all available tools to calculate accurate and fair total loss settlement costs To negotiate accurate and fair storage and recovery costs and to settle these in a timely manner To be an active team member in a collaborative working environment, which focuses on the customer and what matters to them To promote customer satisfaction To develop, and maintain relationships with external suppliers and internal business areas The Solus team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team! Responsibilities As a member of our team, you will: Manage a portfolio of Aviva policyholder's total loss claims through to settlement Look after Indemnity spend by correctly validating and settling files and reporting concerns and errors. Collaborate with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle. Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction. Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment. Promote customer satisfaction through attentive and compassionate service. You will become a valued member of an established motivating team who aspire to grow their strengths by working collaboratively, maximising their skill set with an excellent team morale. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience; Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience; Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing, minor panel repairs. Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities The Role: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage Polishing Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.