UK Power Networks (Operations) Ltd
Crawley, Sussex
Data Validation Administrator Reference Number - 78940 The Data Validation Administrator will report to the Business Improvement & Change Lead and will work within the Income Management directorate based in our Crawley office. You will be on a Fixed Term contract for 9 to 12 months. You will attract a salary of 25,200.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 07/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. We are the UK's biggest electricity distributor delivering power to over 8.3 million homes and businesses across London, the East and South East of England. We keep the lights on across 29,250 square kilometres, serving 19 million people from Cromer in the east to Brighton on the South Coast. An opportunity has become available to join our Data Validation Team based in our offices local to Three Bridges Rail Station in Crawley. The team maintains the electricity connection point address databases. It's a busy team that will see you working on a range of different Network data and address data management activities. You will handle data validation and investigation work. Data validation tools will be used to investigate data anomalies that have been identified from previous electricity supplier work. Full training will be provided and you will work with an experienced team to support you with the data validation processes. You'll need to be a good communicator who excels in a busy environment and can bring excellent administration skills. Working at the heart of a small team requires lots of initiative and a proactive approach. You will have good keyboard skills and you'll get full training on all our systems. You will need English and Maths GCSE's Graded C or above, or equivalent qualifications. You will like working with attention to detail and be able to concisely articulate problems and solutions. You will need to be reliable, well organised and able to work as part of a small team. You will be expected to work using your own initiative and have experience of Microsoft Office, although full training will be given on all applications used. You should be able to communicate effectively both verbally and in writing and represent us positively at all times. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 02, 2024
Contractor
Data Validation Administrator Reference Number - 78940 The Data Validation Administrator will report to the Business Improvement & Change Lead and will work within the Income Management directorate based in our Crawley office. You will be on a Fixed Term contract for 9 to 12 months. You will attract a salary of 25,200.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 07/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. We are the UK's biggest electricity distributor delivering power to over 8.3 million homes and businesses across London, the East and South East of England. We keep the lights on across 29,250 square kilometres, serving 19 million people from Cromer in the east to Brighton on the South Coast. An opportunity has become available to join our Data Validation Team based in our offices local to Three Bridges Rail Station in Crawley. The team maintains the electricity connection point address databases. It's a busy team that will see you working on a range of different Network data and address data management activities. You will handle data validation and investigation work. Data validation tools will be used to investigate data anomalies that have been identified from previous electricity supplier work. Full training will be provided and you will work with an experienced team to support you with the data validation processes. You'll need to be a good communicator who excels in a busy environment and can bring excellent administration skills. Working at the heart of a small team requires lots of initiative and a proactive approach. You will have good keyboard skills and you'll get full training on all our systems. You will need English and Maths GCSE's Graded C or above, or equivalent qualifications. You will like working with attention to detail and be able to concisely articulate problems and solutions. You will need to be reliable, well organised and able to work as part of a small team. You will be expected to work using your own initiative and have experience of Microsoft Office, although full training will be given on all applications used. You should be able to communicate effectively both verbally and in writing and represent us positively at all times. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Trainee Shop Manager Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. We are looking to recruit a trainee shop manager for our shop in Basingstoke. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? - Initial training period working alongside an experienced shop manager and developing your practical skills in retail management. - A period of running your shop with high support from your Area Manager. - Approximately 3-6 months into your training, you will take on full responsibility for our Basingstoke shop while you will continue to develop your management skills, with the support of your area manager. - Working towards a Level 4 Retail Manager apprenticeship qualification with Babcock Training, our approved training provider. - Support with upskilling your Maths and English (if required) - Completion of an independent end point assessment at the end of your training. This is an 18-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: - A salary of £29,897.68 - £35,000.00 - A retail manager level 4 apprenticeship standard qualification. - Paid time to complete your apprenticeship coursework. - Great training and support. - 30 days holiday each year. - 15% staff discount to use in any of our shops - Free life assurance. - Workplace pension. As one of our Trainee Shop Managers you will: - Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop. - Motivate and guide your team to be as successful and efficient as possible - Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops - Control key costs including payroll, shrinkage and waste - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. - Take responsibility for recruitment, training and development of your team. About you: We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who: - Has a friendly, positive, hardworking approach to work. - Is a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Is organised and can remain calm in busy, high-pressured situations. - Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability. More than just a job: There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you. A bit about us: Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
May 02, 2024
Full time
Trainee Shop Manager Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. We are looking to recruit a trainee shop manager for our shop in Basingstoke. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? - Initial training period working alongside an experienced shop manager and developing your practical skills in retail management. - A period of running your shop with high support from your Area Manager. - Approximately 3-6 months into your training, you will take on full responsibility for our Basingstoke shop while you will continue to develop your management skills, with the support of your area manager. - Working towards a Level 4 Retail Manager apprenticeship qualification with Babcock Training, our approved training provider. - Support with upskilling your Maths and English (if required) - Completion of an independent end point assessment at the end of your training. This is an 18-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: - A salary of £29,897.68 - £35,000.00 - A retail manager level 4 apprenticeship standard qualification. - Paid time to complete your apprenticeship coursework. - Great training and support. - 30 days holiday each year. - 15% staff discount to use in any of our shops - Free life assurance. - Workplace pension. As one of our Trainee Shop Managers you will: - Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop. - Motivate and guide your team to be as successful and efficient as possible - Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops - Control key costs including payroll, shrinkage and waste - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. - Take responsibility for recruitment, training and development of your team. About you: We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who: - Has a friendly, positive, hardworking approach to work. - Is a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Is organised and can remain calm in busy, high-pressured situations. - Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability. More than just a job: There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you. A bit about us: Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
May 02, 2024
Full time
One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Balancing theory with practical store work, you'll be expected to work hard on this three-year programme. There's a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, ranging from Store Managers to Store Assistants, you'll never feel like you're struggling. In this fast paced environment you'll get to learn something new every day in a company that thrives on being different. As someone who wants to make things happen, you'll find all this adds up to an exciting challenge. The time will fly by and before you know it you will have your Level 3 Retail Team Leader qualification and be working as a fully-fledged Deputy Store Manager with real opportunities for progression in the future. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.
About the role The key purpose of the Sales Development Researcher is to work alongside the Business Development team with the assistance and preparation of data, researching our target audience and updating the CRM with contact details and lead information. You'll work within the CRM solution by checking data and ensuring the information held is up-to-date and accurate with relevant contact details so the team can make outbound calls efficiently. This will involve cross-refencing with our data providers and LinkedIn as well as making outbound calls. You'll also work with our website tracking system and will be responsible for updating the CRM with valuable insight, passing any social media leads to the Business Development Consultancy team so they can make contact immediately. In addition, you'll also work on various business research projects on an-ad hoc basis. This role will be an excellent starting position for individuals who wish to move into our Business Development Consultancy team longer-term, and build a successful career in software sales. You'll work alongside your team from our Swinton (Manchester) offices Monday-Thursday, with Fridays working remotely. Key responsibilities include: Working with the Sales Manager to establish key markets to assist with prospecting data. Collating and researching prospecting lists via LinkedIn, CRM and data providers. Updating CRM records when you become aware of any changes with contacts/their businesses. Working closely with other departments where required within the company to ensure success in delivering a quality service to our clients. Through optimising your own personal behaviours, you'll support the business in driving world-class customer engagement and business performance. Skills & experience Educated to a minimum of GCSE Level - Maths & English essential. Experience in a contact centre or customer service environment Experience in the use of a CRM to record all activities (training will be provided in the use of our specific CRM and marketing automation platform). An understanding of social selling and the Marketing/Sales funnel management. An interest in technology and how software helps businesses grow. The ability to build rapport with prospective customers through friendly, engaging communication. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 02, 2024
Full time
About the role The key purpose of the Sales Development Researcher is to work alongside the Business Development team with the assistance and preparation of data, researching our target audience and updating the CRM with contact details and lead information. You'll work within the CRM solution by checking data and ensuring the information held is up-to-date and accurate with relevant contact details so the team can make outbound calls efficiently. This will involve cross-refencing with our data providers and LinkedIn as well as making outbound calls. You'll also work with our website tracking system and will be responsible for updating the CRM with valuable insight, passing any social media leads to the Business Development Consultancy team so they can make contact immediately. In addition, you'll also work on various business research projects on an-ad hoc basis. This role will be an excellent starting position for individuals who wish to move into our Business Development Consultancy team longer-term, and build a successful career in software sales. You'll work alongside your team from our Swinton (Manchester) offices Monday-Thursday, with Fridays working remotely. Key responsibilities include: Working with the Sales Manager to establish key markets to assist with prospecting data. Collating and researching prospecting lists via LinkedIn, CRM and data providers. Updating CRM records when you become aware of any changes with contacts/their businesses. Working closely with other departments where required within the company to ensure success in delivering a quality service to our clients. Through optimising your own personal behaviours, you'll support the business in driving world-class customer engagement and business performance. Skills & experience Educated to a minimum of GCSE Level - Maths & English essential. Experience in a contact centre or customer service environment Experience in the use of a CRM to record all activities (training will be provided in the use of our specific CRM and marketing automation platform). An understanding of social selling and the Marketing/Sales funnel management. An interest in technology and how software helps businesses grow. The ability to build rapport with prospective customers through friendly, engaging communication. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Exams Administrator £22,071.09 gross per annum Hours: 37 per weekContract Type: Permanent Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us! The Role: Responsible to the Examinations, Registry and Reception Manager, you will help co-ordinate the smooth running of examination activity for specific awarding bodies, including the administration of student registrations, assessments and examination entries, arranging resources and accommodation. You will provide an excellent level of customer service, which will include the demonstration of first class interpersonal and communication skills to ensure effective relationships are established between the Examination Team and the Sixth Form Centre. You will ensure that all registrations, entries and certification information are effectively collated from tutors within the centre. You will assist in ensuring that all Awarding Body deadlines are met and that the College adheres to all relevant examination rules and regulations. What we are looking for You will be educated to at least NVQ Level 2 in Business Administration or I.T. or have relevant equivalent work experience. You should also have or be willing to work towards a minimum Level 2 or equivalent qualification in maths and English You must have experience of working in an administrative environment, using databases and inputting accurate data. You should also have working knowledge of Microsoft Office packages along with experience of maintaining computerized and paper based filing systems. What makes Blackburn College an Employer of choice? You'll have access to a wide range of benefits and support, including, but not limited to: Employee Assistance Programme with a 24/7/365 helpline for advice and support Regular Staff Physical Activity Sessions and reduced-price gym membership Cycle to Work Scheme Family-friendly policies Free eye tests and contribution to VDU-use-only glasses Several food outlets with a variety of menu choices A full range of discounted professional Hair & Beauty services provided by the Academy Salon Professional bakery offering a variety of fresh breads, cakes, and ready meals. To apply for this role, you will need to complete an application form (this will be emailed to you upon CV submission). Blackburn College values diversity and is committed to create a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check. Blackburn College expects all its employees to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Closing Date: 9.00 am Friday 3 May August 2024Interview Date: To be confirmed Job ref: 3167
May 02, 2024
Full time
Exams Administrator £22,071.09 gross per annum Hours: 37 per weekContract Type: Permanent Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us! The Role: Responsible to the Examinations, Registry and Reception Manager, you will help co-ordinate the smooth running of examination activity for specific awarding bodies, including the administration of student registrations, assessments and examination entries, arranging resources and accommodation. You will provide an excellent level of customer service, which will include the demonstration of first class interpersonal and communication skills to ensure effective relationships are established between the Examination Team and the Sixth Form Centre. You will ensure that all registrations, entries and certification information are effectively collated from tutors within the centre. You will assist in ensuring that all Awarding Body deadlines are met and that the College adheres to all relevant examination rules and regulations. What we are looking for You will be educated to at least NVQ Level 2 in Business Administration or I.T. or have relevant equivalent work experience. You should also have or be willing to work towards a minimum Level 2 or equivalent qualification in maths and English You must have experience of working in an administrative environment, using databases and inputting accurate data. You should also have working knowledge of Microsoft Office packages along with experience of maintaining computerized and paper based filing systems. What makes Blackburn College an Employer of choice? You'll have access to a wide range of benefits and support, including, but not limited to: Employee Assistance Programme with a 24/7/365 helpline for advice and support Regular Staff Physical Activity Sessions and reduced-price gym membership Cycle to Work Scheme Family-friendly policies Free eye tests and contribution to VDU-use-only glasses Several food outlets with a variety of menu choices A full range of discounted professional Hair & Beauty services provided by the Academy Salon Professional bakery offering a variety of fresh breads, cakes, and ready meals. To apply for this role, you will need to complete an application form (this will be emailed to you upon CV submission). Blackburn College values diversity and is committed to create a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check. Blackburn College expects all its employees to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Closing Date: 9.00 am Friday 3 May August 2024Interview Date: To be confirmed Job ref: 3167
We are looking for a Housing Manager to join us at Housing 21, a leading, not for profit provider of Retirement Housing and Extra Care for older people of modest means. We operate in nearly 200 local authority areas, managing around 20,000 Retirement and Extra Care Living properties and providing over 38,000 hours of social support each week. Along with a salary of £32,755 per annum, you will receive a range of benefits including a pension scheme, holiday pay, holiday purchase scheme, occupational sick pay, maternity/paternity pay, a health cash plan, a Blue Light Card, income protection, eyecare vouchers, a car lease scheme, a cycle to work scheme, an employee assistance programme and all the support you need to progress and develop! What you'll do as Housing Manager In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. You will ensure that all residents living on a Housing 21 Extra Care Court receive a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary, and encouraging a sense of independence and choice.The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made. We are looking for a Housing Manager who has: Experience of providing a professional high-quality service to older/and or vulnerable people Experience of dealing with sensitive and confidential information A good general standard of education with good GCSE passes, including in English and Maths Substantial administrative experience When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. To apply for this role as Housing Manager, please click apply online and complete the full application process.Closing date for applications - Monday 6th May 2024.
May 02, 2024
Full time
We are looking for a Housing Manager to join us at Housing 21, a leading, not for profit provider of Retirement Housing and Extra Care for older people of modest means. We operate in nearly 200 local authority areas, managing around 20,000 Retirement and Extra Care Living properties and providing over 38,000 hours of social support each week. Along with a salary of £32,755 per annum, you will receive a range of benefits including a pension scheme, holiday pay, holiday purchase scheme, occupational sick pay, maternity/paternity pay, a health cash plan, a Blue Light Card, income protection, eyecare vouchers, a car lease scheme, a cycle to work scheme, an employee assistance programme and all the support you need to progress and develop! What you'll do as Housing Manager In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. You will ensure that all residents living on a Housing 21 Extra Care Court receive a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary, and encouraging a sense of independence and choice.The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made. We are looking for a Housing Manager who has: Experience of providing a professional high-quality service to older/and or vulnerable people Experience of dealing with sensitive and confidential information A good general standard of education with good GCSE passes, including in English and Maths Substantial administrative experience When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. To apply for this role as Housing Manager, please click apply online and complete the full application process.Closing date for applications - Monday 6th May 2024.
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 02, 2024
Full time
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Details of this position: This position is for a full time English Tutor in prison education Within this role, you will required to deliver a high quality curriculum delivering English Functional Skills, up to Level 2. Other requirements include but are not limited to: Identifying the individual needs of learners ensuring that all learners have an individual learning plan which links to their long-term employment goals. Continually reviewing our learner's progression to ensure that the training continues to meet their identified needs. Preparing, delivering and reviewing comprehensive lesson plans for all sessions that address the training needs of the group including basic literacy, numeracy, language and other social / employability barriers to employment. Actively gaining feedback from learners and other sources, reviewing & improving curriculum content accordingly. Engaging and motivating both individuals and learner groups to increase retention. Work schedule: Full time 37 hours per week Salary scale: Up to £30,000 per annum Annual leave : 30 days per annum To be considered, suitable candidates will need to meet the following criteria: Five GCSEs at Grade 4/C or above (or equivalent), including English Language and Mathematics A Degree, or professional qualification, which is appropriate to the work. Teaching Qualification All candidates for teaching posts must possess a recognised Teaching Qualification, or be prepared to gain within the first two years of service, with the assistance of the College. Knowledge and experience of current teaching and learning strategies Excellent team working, communication and interpersonal skills Benefits Generous annual leave entitlement. A paid PeoplePlus Life event day each year Cycle to work scheme Access to hundreds of discounts via the Additions portal Employee Assistance Programme Access to online wellbeing centre A paid volunteering day each year Enhanced Maternity scheme Sharesave scheme Refer a Friend reward scheme Holiday purchase scheme Pension scheme Life assurance The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. Suitable candidates will need to be enthusiastic, resilient and have a humanistic approach. This role will not be for everyone, but anyone with a slight interest is encouraged to apply and if suitable, you will have the opportunity to have a discussion with the hiring manager directly over the phone, who can provide more detail and an insight into life working in a prison. The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. Have you ever considered working in a prison? This is an excellent opportunity to educate and rehabilitate adult learners. If you would like a unique and challenging non-teaching role, where you can genuinely make a difference, enhance the prospects of learners, and ultimately change people's lives for the better - then this could be the opportunity for you. Like any educational setting, Prisons come with their challenges. In this environment, learners are locked up for large periods of the day, away from their families and for some, their children. Most are at rock bottom, having to live with the regret of what they have done - education gives them a focus. And hope. Education provides prisoners with an opportunity to upskill, increasing their future employment prospects which directly reduces the likelihood of reoffending. Many prisoners will arrive without having basic Maths or English skills. Prison Education ensures all learners are put through Functional Skills Maths & English, which then puts them on the pathway to vocational learning courses, such as Carpentry, Bricklaying, Painting & Decorating, Plastering & Tiling, Industrial Cleaning, Barbering, Catering and Horticulture. Prisons have a dedicated education department, with classrooms and fully functioning workshops, where teaching and learning can take place. You will be fully supported by an experienced education department. Training and development opportunities are available. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy to discuss the role in further detail. Important Notice Dovetail and Slate is a market leading education recruitment company. We specialise in hiring across the entire spectrum of education, including positions in student support and support services. With our extensive range of roles, we are confident we can find the right match for you, so if the current vacancy does not seem relevant to your expertise, we welcome you to upload your CV or give us a call to discuss your ideal position, with our dedicated team. Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited () acts as an Employment Agency. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
May 01, 2024
Full time
Details of this position: This position is for a full time English Tutor in prison education Within this role, you will required to deliver a high quality curriculum delivering English Functional Skills, up to Level 2. Other requirements include but are not limited to: Identifying the individual needs of learners ensuring that all learners have an individual learning plan which links to their long-term employment goals. Continually reviewing our learner's progression to ensure that the training continues to meet their identified needs. Preparing, delivering and reviewing comprehensive lesson plans for all sessions that address the training needs of the group including basic literacy, numeracy, language and other social / employability barriers to employment. Actively gaining feedback from learners and other sources, reviewing & improving curriculum content accordingly. Engaging and motivating both individuals and learner groups to increase retention. Work schedule: Full time 37 hours per week Salary scale: Up to £30,000 per annum Annual leave : 30 days per annum To be considered, suitable candidates will need to meet the following criteria: Five GCSEs at Grade 4/C or above (or equivalent), including English Language and Mathematics A Degree, or professional qualification, which is appropriate to the work. Teaching Qualification All candidates for teaching posts must possess a recognised Teaching Qualification, or be prepared to gain within the first two years of service, with the assistance of the College. Knowledge and experience of current teaching and learning strategies Excellent team working, communication and interpersonal skills Benefits Generous annual leave entitlement. A paid PeoplePlus Life event day each year Cycle to work scheme Access to hundreds of discounts via the Additions portal Employee Assistance Programme Access to online wellbeing centre A paid volunteering day each year Enhanced Maternity scheme Sharesave scheme Refer a Friend reward scheme Holiday purchase scheme Pension scheme Life assurance The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. Suitable candidates will need to be enthusiastic, resilient and have a humanistic approach. This role will not be for everyone, but anyone with a slight interest is encouraged to apply and if suitable, you will have the opportunity to have a discussion with the hiring manager directly over the phone, who can provide more detail and an insight into life working in a prison. The successful candidate will be required to obtain the appropriate prison clearance before starting the role and maintain this throughout employment. Have you ever considered working in a prison? This is an excellent opportunity to educate and rehabilitate adult learners. If you would like a unique and challenging non-teaching role, where you can genuinely make a difference, enhance the prospects of learners, and ultimately change people's lives for the better - then this could be the opportunity for you. Like any educational setting, Prisons come with their challenges. In this environment, learners are locked up for large periods of the day, away from their families and for some, their children. Most are at rock bottom, having to live with the regret of what they have done - education gives them a focus. And hope. Education provides prisoners with an opportunity to upskill, increasing their future employment prospects which directly reduces the likelihood of reoffending. Many prisoners will arrive without having basic Maths or English skills. Prison Education ensures all learners are put through Functional Skills Maths & English, which then puts them on the pathway to vocational learning courses, such as Carpentry, Bricklaying, Painting & Decorating, Plastering & Tiling, Industrial Cleaning, Barbering, Catering and Horticulture. Prisons have a dedicated education department, with classrooms and fully functioning workshops, where teaching and learning can take place. You will be fully supported by an experienced education department. Training and development opportunities are available. If you are interested in this position, then please apply via the link. Alternatively, you can contact Izzy to discuss the role in further detail. Important Notice Dovetail and Slate is a market leading education recruitment company. We specialise in hiring across the entire spectrum of education, including positions in student support and support services. With our extensive range of roles, we are confident we can find the right match for you, so if the current vacancy does not seem relevant to your expertise, we welcome you to upload your CV or give us a call to discuss your ideal position, with our dedicated team. Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited () acts as an Employment Agency. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
May 01, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
Are you looking to start a career in Sales, Service and Administration? Want to work for one of the UK's leading engineering businesses? Then look no further! Carbon60 are working in partnership with ERIKS UK on an exciting opportunity for a new entry-level program specialising within their engineering division. Who are ERIKS? ERIKS are a specialist industrial service provider operating across the UK and Ireland provide a wide base of mechanical engineering solutions and services to all walks of life, from energy to food production and manufacturing. What will you be doing? Working with the experienced team you will learn to be the face of ERIKS UK, dealing with customer to provide expert advise to a wide range of business and sectors, providing quotations, processing orders, establishing customer requirements whilst developing those customer relationships. The team of Sales Advisors, Team Leaders, managers will guide and train you through a 36-month (3 year) programme. They will teach you how to deal with customers and queries through email, phone, and face to face meetings. Your apprenticeship will be with BMS Progress Training, based in Warrington, your education will be a mix of Face to Face and virtual learning throughout the duration of your apprenticeship. Accommodation, meals, and travel is provided and paid for by ERIKS UK&I during block weeks of education. What will you get? Through this apprenticeship programme you will gain the skills and experience needed to build a career within Sales and Service but also a fully certification in Customer Service level 3 and Sales Executive Level 4. Salary for this programme is 19,800. Benefits & Extras 25 days plus bank holidays annual holiday entitlement Contributory Pension Scheme Cycle to Work Scheme Life Assurance Employee Assistance Programme including Life, Money and Wellbeing support Unlimited Video GP Appointments 8 Mental Health Therapy session a year 2 Medical second opinion consultation per year Company Sick Pay Group Income Protection - after a period of sickness absence Onsite Parking at all our sites Long service recognition Free unlimited access to LinkedIn Learning Free ERIKS Branded workwear Free Eye tests Entry Requirements For this role we are really looking for candidates who want to learn and build a career in customer service and want to be part of a team that are always pushing to deliver the best possible service. 5 National 5's or GCSE's including English and Maths (Grades 9-4 or A-C) or equivalent. This is an exciting opportunity to work with a business that truly values its employees but most importantly an excellent career path within the world of engineering. Assessment days will be held throughout May and June 2024. For more information, please contact Jemma at Carbon60 - removed) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 01, 2024
Full time
Are you looking to start a career in Sales, Service and Administration? Want to work for one of the UK's leading engineering businesses? Then look no further! Carbon60 are working in partnership with ERIKS UK on an exciting opportunity for a new entry-level program specialising within their engineering division. Who are ERIKS? ERIKS are a specialist industrial service provider operating across the UK and Ireland provide a wide base of mechanical engineering solutions and services to all walks of life, from energy to food production and manufacturing. What will you be doing? Working with the experienced team you will learn to be the face of ERIKS UK, dealing with customer to provide expert advise to a wide range of business and sectors, providing quotations, processing orders, establishing customer requirements whilst developing those customer relationships. The team of Sales Advisors, Team Leaders, managers will guide and train you through a 36-month (3 year) programme. They will teach you how to deal with customers and queries through email, phone, and face to face meetings. Your apprenticeship will be with BMS Progress Training, based in Warrington, your education will be a mix of Face to Face and virtual learning throughout the duration of your apprenticeship. Accommodation, meals, and travel is provided and paid for by ERIKS UK&I during block weeks of education. What will you get? Through this apprenticeship programme you will gain the skills and experience needed to build a career within Sales and Service but also a fully certification in Customer Service level 3 and Sales Executive Level 4. Salary for this programme is 19,800. Benefits & Extras 25 days plus bank holidays annual holiday entitlement Contributory Pension Scheme Cycle to Work Scheme Life Assurance Employee Assistance Programme including Life, Money and Wellbeing support Unlimited Video GP Appointments 8 Mental Health Therapy session a year 2 Medical second opinion consultation per year Company Sick Pay Group Income Protection - after a period of sickness absence Onsite Parking at all our sites Long service recognition Free unlimited access to LinkedIn Learning Free ERIKS Branded workwear Free Eye tests Entry Requirements For this role we are really looking for candidates who want to learn and build a career in customer service and want to be part of a team that are always pushing to deliver the best possible service. 5 National 5's or GCSE's including English and Maths (Grades 9-4 or A-C) or equivalent. This is an exciting opportunity to work with a business that truly values its employees but most importantly an excellent career path within the world of engineering. Assessment days will be held throughout May and June 2024. For more information, please contact Jemma at Carbon60 - removed) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
You only get proper graduate careers in London or Manchester, right? No! This job is based full time in Stowmarket, Suffolk - but you will get unrivalled career and salary progression, real responsibilities, and the ability to shape your own future. Our client is one of the fastest growing software companies worldwide, delivering and supporting IT Service Management software. They offer a variety of roles as part of their graduate scheme such as Solutions Architect, Business Development Representative, Account Executive, Technical Support Technician and Pre-Sales Consultant. When you join the graduate programme, you get to work in every department to get a full understanding of the business, and you then get to choose which area to specialise in. Unlike other graduate schemes, you're not just stuck reading manuals and shadowing other staff. You're given real projects to work on from the start. You quickly start contributing to the success of the business and will see your responsibilities and salary grow in line with the value you bring. This company is growing fast, which means you can too. They only hire graduates, so you're never going to be passed over for promotion by someone from outside of the business. All the Directors and Managers started as graduates, so you have a direct path to promotion, career development, significant salary growth, and equity in the company. If you're interested in this incredible opportunity, you need: - - To be fully eligible to work in the UK (you need full right to work, not a graduate visa) - Strong A Level grades a BBB' or above (ideally including maths, economics, statistics, psychology, or science) and a 1st or 2:1 Batchelors Degree (ideally in a subject with an element of analysis or calculation - e.g. science, psychology, engineering, business, economics, maths, geography, etc.) - Be driven and ambitious, an excellent communicator, be flexible and eager to learn. - Happy to work full time in Stowmarket, Suffolk
May 01, 2024
Seasonal
You only get proper graduate careers in London or Manchester, right? No! This job is based full time in Stowmarket, Suffolk - but you will get unrivalled career and salary progression, real responsibilities, and the ability to shape your own future. Our client is one of the fastest growing software companies worldwide, delivering and supporting IT Service Management software. They offer a variety of roles as part of their graduate scheme such as Solutions Architect, Business Development Representative, Account Executive, Technical Support Technician and Pre-Sales Consultant. When you join the graduate programme, you get to work in every department to get a full understanding of the business, and you then get to choose which area to specialise in. Unlike other graduate schemes, you're not just stuck reading manuals and shadowing other staff. You're given real projects to work on from the start. You quickly start contributing to the success of the business and will see your responsibilities and salary grow in line with the value you bring. This company is growing fast, which means you can too. They only hire graduates, so you're never going to be passed over for promotion by someone from outside of the business. All the Directors and Managers started as graduates, so you have a direct path to promotion, career development, significant salary growth, and equity in the company. If you're interested in this incredible opportunity, you need: - - To be fully eligible to work in the UK (you need full right to work, not a graduate visa) - Strong A Level grades a BBB' or above (ideally including maths, economics, statistics, psychology, or science) and a 1st or 2:1 Batchelors Degree (ideally in a subject with an element of analysis or calculation - e.g. science, psychology, engineering, business, economics, maths, geography, etc.) - Be driven and ambitious, an excellent communicator, be flexible and eager to learn. - Happy to work full time in Stowmarket, Suffolk
UK Power Networks (Operations) Ltd
Colchester, Essex
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 01, 2024
Full time
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Salary : £23,500 per year Job Type : Full Time Location : Head Office - West Didsbury Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. What you will be doing, over time and with training and the supervision of experienced colleagues Assisting with all aspects of the delivery of the development programme as requested Assisting with delivery of the customer journey process Preparing of completion financial reports Assisting with the management of building contracts and development agreements, monitoring progress and reporting on the same. Including site visits and attendance at site meetings as required Maintaining and updating records Assisting with the preparation of information for funding bids Liaising with customers, providing excellent customer service Liaising with Housing Management, Repairs, Asset Management, Sales and other internal departments as appropriate Liaising with external contractors, developers, consultants and members of the public as appropriate Preparing of reports as directed Representing Great Places at meetings as requested Providing cover for other staff as requested (including admin where necessary). Working closely with colleagues to ensure the smooth and compliant handover of schemes Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024 Second/ final interviews - End of June 2024 Start date - Tuesday 3rd September 2024 Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-
May 01, 2024
Full time
Salary : £23,500 per year Job Type : Full Time Location : Head Office - West Didsbury Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. What you will be doing, over time and with training and the supervision of experienced colleagues Assisting with all aspects of the delivery of the development programme as requested Assisting with delivery of the customer journey process Preparing of completion financial reports Assisting with the management of building contracts and development agreements, monitoring progress and reporting on the same. Including site visits and attendance at site meetings as required Maintaining and updating records Assisting with the preparation of information for funding bids Liaising with customers, providing excellent customer service Liaising with Housing Management, Repairs, Asset Management, Sales and other internal departments as appropriate Liaising with external contractors, developers, consultants and members of the public as appropriate Preparing of reports as directed Representing Great Places at meetings as requested Providing cover for other staff as requested (including admin where necessary). Working closely with colleagues to ensure the smooth and compliant handover of schemes Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024 Second/ final interviews - End of June 2024 Start date - Tuesday 3rd September 2024 Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-
Salary : £23,500 per year Job Type : Full Time Location : Head Office - West Didsbury Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. What you'll be doing, over time and with training and the supervision of experienced colleagues Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places Horizon scanning and reporting on sector change and new national, or regional policy changes relating to specialised housing Undertaking research into specialised housing and homelessness best practice to support the continuous improvement of our services and the development of Strategy Undertake project work to support the Independence & Wellbeing management team and the Independence and Wellbeing Strategy Supporting the Service Development team to produce reports and management information for internal and external Quality Assurance audits including reviewing and assessing effective practice. Supporting the Service Development Manager with the development of Independence and Wellbeing operational procedures and guidance Supporting the development of new specialised housing schemes for vulnerable customers Supporting the Independence & Wellbeing management team with bid submissions to retain business or grow the service portfolio Contributing to a culture of innovation and continuous improvement The development of Reports for the department and senior management team. Working within the Independence and Wellbeing framework, focussing on delivering our purpose and adhering to our principles. Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024Second/ final interviews - End of June 2024Start date - Tuesday 3rd September 2024Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.REF-
May 01, 2024
Full time
Salary : £23,500 per year Job Type : Full Time Location : Head Office - West Didsbury Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. What you'll be doing, over time and with training and the supervision of experienced colleagues Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places Horizon scanning and reporting on sector change and new national, or regional policy changes relating to specialised housing Undertaking research into specialised housing and homelessness best practice to support the continuous improvement of our services and the development of Strategy Undertake project work to support the Independence & Wellbeing management team and the Independence and Wellbeing Strategy Supporting the Service Development team to produce reports and management information for internal and external Quality Assurance audits including reviewing and assessing effective practice. Supporting the Service Development Manager with the development of Independence and Wellbeing operational procedures and guidance Supporting the development of new specialised housing schemes for vulnerable customers Supporting the Independence & Wellbeing management team with bid submissions to retain business or grow the service portfolio Contributing to a culture of innovation and continuous improvement The development of Reports for the department and senior management team. Working within the Independence and Wellbeing framework, focussing on delivering our purpose and adhering to our principles. Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024Second/ final interviews - End of June 2024Start date - Tuesday 3rd September 2024Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.REF-
Bournemouth and Poole College now have an exciting new opportunity available for an Assessor/Trainer - Hospitality & Catering to join the team on a full time, permanent basis. In return,you will receive a competitive salary of £28,488 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. About the role: As the Assessor/Trainer , you will support all aspects of the Apprenticeship Standards. Working with a caseload of learners who are based in the workplace from recruitment through to End Point Assessment and closedown. The Assessor/Trainer will be responsible for co-ordinating, monitoring and supporting the apprenticeship programme with apprentices and employers. Responsibilities as our Assessor/Trainer will include: Own the end to end apprenticeship journey, having a meaningful impact on apprentices' lives Maintain and set up approved work placement with employers able to support learners on Apprenticeship programmes Agree a training plan for employers using the apprenticeship standards Review apprentices' progress involving learners, assessors, employers and tutors and maintain suitable records of reviews Ensure employers participate in the Apprentice's workplace review visits and are involved in work-based assessment activities Provide regular and purposeful reports to employers, apprentices, and the College so that there is a clear plan of action which is time bound for each apprentice and which allows completion with agreed target dates, including preparation for End Point Assessment Proactively engage with employers (and if appropriate, parents/carers) of apprentices to identify any emerging issues and to build strong employer relationships Undertake apprenticeship programme assessment and observations and record appropriately Maintain efficient record keeping and tracking systems using the systems provided Support with the delivery of workshops, one to one instruction and/or training sessions relating to knowledge, skills and behaviour development and support the assessment of learners in the workplace Ensure the quality of the apprenticeship programme is maintained to a high standard meeting the awarding organisation, Ofsted, ESFA, End Point Assessment Organisation and College requirements As our Assessor/Trainer , you'll ideally have: Level 2 (or equivalent) English and Maths Have a relevant qualification in the sector Assessor qualification or willingness to work towards IQA qualification or willingness to work towards A training/teaching qualification or willingness to work towards Evidence of up to date knowledge and practice in vocational area Working knowledge and strong vocational experience Responsive to legislative changes in the sector. Working as a manager or team leader for a minimum of six months Excellent communication skills Excellent organisational skills Ability to co-ordinate visits/workload effectively Communication skills including written and verbal Benefits: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Free parking at all of our college sites (where spaces are available) Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme If you feel you are the right candidate for this Assessor/Trainer role,then please click ' apply' now! We'd love to hear from you! Closing date: 07 May 2024 Applications may close before the deadline, so please apply early to avoid disappointment. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
May 01, 2024
Full time
Bournemouth and Poole College now have an exciting new opportunity available for an Assessor/Trainer - Hospitality & Catering to join the team on a full time, permanent basis. In return,you will receive a competitive salary of £28,488 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. About the role: As the Assessor/Trainer , you will support all aspects of the Apprenticeship Standards. Working with a caseload of learners who are based in the workplace from recruitment through to End Point Assessment and closedown. The Assessor/Trainer will be responsible for co-ordinating, monitoring and supporting the apprenticeship programme with apprentices and employers. Responsibilities as our Assessor/Trainer will include: Own the end to end apprenticeship journey, having a meaningful impact on apprentices' lives Maintain and set up approved work placement with employers able to support learners on Apprenticeship programmes Agree a training plan for employers using the apprenticeship standards Review apprentices' progress involving learners, assessors, employers and tutors and maintain suitable records of reviews Ensure employers participate in the Apprentice's workplace review visits and are involved in work-based assessment activities Provide regular and purposeful reports to employers, apprentices, and the College so that there is a clear plan of action which is time bound for each apprentice and which allows completion with agreed target dates, including preparation for End Point Assessment Proactively engage with employers (and if appropriate, parents/carers) of apprentices to identify any emerging issues and to build strong employer relationships Undertake apprenticeship programme assessment and observations and record appropriately Maintain efficient record keeping and tracking systems using the systems provided Support with the delivery of workshops, one to one instruction and/or training sessions relating to knowledge, skills and behaviour development and support the assessment of learners in the workplace Ensure the quality of the apprenticeship programme is maintained to a high standard meeting the awarding organisation, Ofsted, ESFA, End Point Assessment Organisation and College requirements As our Assessor/Trainer , you'll ideally have: Level 2 (or equivalent) English and Maths Have a relevant qualification in the sector Assessor qualification or willingness to work towards IQA qualification or willingness to work towards A training/teaching qualification or willingness to work towards Evidence of up to date knowledge and practice in vocational area Working knowledge and strong vocational experience Responsive to legislative changes in the sector. Working as a manager or team leader for a minimum of six months Excellent communication skills Excellent organisational skills Ability to co-ordinate visits/workload effectively Communication skills including written and verbal Benefits: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Free parking at all of our college sites (where spaces are available) Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme If you feel you are the right candidate for this Assessor/Trainer role,then please click ' apply' now! We'd love to hear from you! Closing date: 07 May 2024 Applications may close before the deadline, so please apply early to avoid disappointment. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all.Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Customer Service Advisor working within our lively call centre as part of our smart metering exchange team.The role is a permanent, full-time position working remotely 48 hours per week on a '4 on / 4 off' rota basis between 6pm - 6am. The salary for the role is £27,456 per annum. Please note that you are required to be at least 18 years of age to be considered for this role.Why work for Lowri Beck?• Annual Salary review• 30 Days holiday, incremental to 33 days with yearly service (inclusive of Bank holidays)• Company sick pay• Become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more• 24/7 EAP Helpline• Free on-site car parking, including free use of electric vehicle charging points• Located close to the Town Centre for public transport links• Hybrid working • Development opportunitiesKey Responsibilities• Receiving inbound calls from suppliers and customers regarding metering appointments, including those categorised as high risk, and advising customers & suppliers on the best course of action in an emergency or dangerous situation.• Communicating directly with operatives and field managers to resolve emergency queries while booking all emergency and maintenance appointments on internal systems.What we are looking for• Must be at least 18 years of age.• Live within a commutable distance to Wigan to attend the office for any training & other ad-hoc occasions.• Good level of general education (minimum GCSE level including English & Maths or equivalent).• Excellent telephone manner with experience working in a fast-paced customer service environment, with previous customer service experience within a call/contact centre environment being advantageous.• Previous experience of working night shifts would be beneficial but not an essential.• Computer literate with the ability to operate Microsoft Office.• Excellent communication and interpersonal skills, with the ability to work as part of a team and using own initiative on a night shift.• Good organisational and administrational skills.Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace.Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
May 01, 2024
Full time
We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all.Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Customer Service Advisor working within our lively call centre as part of our smart metering exchange team.The role is a permanent, full-time position working remotely 48 hours per week on a '4 on / 4 off' rota basis between 6pm - 6am. The salary for the role is £27,456 per annum. Please note that you are required to be at least 18 years of age to be considered for this role.Why work for Lowri Beck?• Annual Salary review• 30 Days holiday, incremental to 33 days with yearly service (inclusive of Bank holidays)• Company sick pay• Become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more• 24/7 EAP Helpline• Free on-site car parking, including free use of electric vehicle charging points• Located close to the Town Centre for public transport links• Hybrid working • Development opportunitiesKey Responsibilities• Receiving inbound calls from suppliers and customers regarding metering appointments, including those categorised as high risk, and advising customers & suppliers on the best course of action in an emergency or dangerous situation.• Communicating directly with operatives and field managers to resolve emergency queries while booking all emergency and maintenance appointments on internal systems.What we are looking for• Must be at least 18 years of age.• Live within a commutable distance to Wigan to attend the office for any training & other ad-hoc occasions.• Good level of general education (minimum GCSE level including English & Maths or equivalent).• Excellent telephone manner with experience working in a fast-paced customer service environment, with previous customer service experience within a call/contact centre environment being advantageous.• Previous experience of working night shifts would be beneficial but not an essential.• Computer literate with the ability to operate Microsoft Office.• Excellent communication and interpersonal skills, with the ability to work as part of a team and using own initiative on a night shift.• Good organisational and administrational skills.Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace.Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
Quantity Surveyor Care Homes Salary: £45,000 - £55,000 (DOE) Location: Wakefield About the company: Hunter Masons client has been building care homes for over 20 years now and the knowledge, experience and wisdom that brings means we can deliver tailored projects with fast turnaround under difficult circumstances. Our client has now identified the need for a quantity surveyor with experience within the relevant sector to join their constant expanding team. Duties: Daily tasks will change depending on the day and the project but can consist of: Ensure that the build is technically compliant, falls within the agreed cost-plan and is delivered to enable the Company to meet its contractual obligations and Client objectives and expectations. Preparation, monitoring and management of construction programme, ensuring that the build is progressed in accordance with the programme and falls within the cost-plan. Produce monthly reports on the construction progress, highlighting risk and implications to programme and cost. Manage a team of Construction, Site and Package Managers. Identify and provide solutions to mitigate project risks, manage and contribute to the problem-solving process including liaison with key trades and the construction and design teams. Primarily concentrating on the construction-phase design management of one large/complex project or multiple smaller projects, it will be necessary to contribute to precontract submissions by providing buildable and affordable design solutions. Liaise with clients and project managers Management of commercial and contractual aspects of relationships with clients and subcontractors Measure, price, agree budgets and costs for variations to the project scope Monitor and report on project costs (inc committed cost), revenue and provide monthly CVRs Attend pre-contract and progress meetings Manage and undertake all aspects of the subcontract tendering process Access subcontract payments, issue payment notices and agree final accounts Take-off and procurement of materials Prepare client and in-house cashflow forecasts and monitor progress against them Assist in compiling programmes, advise on lead-times and procurement periods Produce and maintain up to date procurement schedules Carry out other duties as required Requirements: Experience with care homes is desirable Experience on fast track projects is desirable. Full UK driving license. Relevant qualifications in Quantity Surveying or Construction Management to degree level or equivalent. Grade C or above in Maths and English at GCSE or equivalent. Strong knowledge of construction principles. Good IT skills generally, and proficient with Microsoft Excel and Word. Self-motivated, detail orientated and well organised. Be able to work well with a team or individually. Possess good communication skills. JBRP1_UKTJ
May 01, 2024
Full time
Quantity Surveyor Care Homes Salary: £45,000 - £55,000 (DOE) Location: Wakefield About the company: Hunter Masons client has been building care homes for over 20 years now and the knowledge, experience and wisdom that brings means we can deliver tailored projects with fast turnaround under difficult circumstances. Our client has now identified the need for a quantity surveyor with experience within the relevant sector to join their constant expanding team. Duties: Daily tasks will change depending on the day and the project but can consist of: Ensure that the build is technically compliant, falls within the agreed cost-plan and is delivered to enable the Company to meet its contractual obligations and Client objectives and expectations. Preparation, monitoring and management of construction programme, ensuring that the build is progressed in accordance with the programme and falls within the cost-plan. Produce monthly reports on the construction progress, highlighting risk and implications to programme and cost. Manage a team of Construction, Site and Package Managers. Identify and provide solutions to mitigate project risks, manage and contribute to the problem-solving process including liaison with key trades and the construction and design teams. Primarily concentrating on the construction-phase design management of one large/complex project or multiple smaller projects, it will be necessary to contribute to precontract submissions by providing buildable and affordable design solutions. Liaise with clients and project managers Management of commercial and contractual aspects of relationships with clients and subcontractors Measure, price, agree budgets and costs for variations to the project scope Monitor and report on project costs (inc committed cost), revenue and provide monthly CVRs Attend pre-contract and progress meetings Manage and undertake all aspects of the subcontract tendering process Access subcontract payments, issue payment notices and agree final accounts Take-off and procurement of materials Prepare client and in-house cashflow forecasts and monitor progress against them Assist in compiling programmes, advise on lead-times and procurement periods Produce and maintain up to date procurement schedules Carry out other duties as required Requirements: Experience with care homes is desirable Experience on fast track projects is desirable. Full UK driving license. Relevant qualifications in Quantity Surveying or Construction Management to degree level or equivalent. Grade C or above in Maths and English at GCSE or equivalent. Strong knowledge of construction principles. Good IT skills generally, and proficient with Microsoft Excel and Word. Self-motivated, detail orientated and well organised. Be able to work well with a team or individually. Possess good communication skills. JBRP1_UKTJ
People Partner As a purpose-driven organisation, we're all about the 'why'. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best. We are looking for a People Partner to join our People and Talent Team, to develop great relationships and empower our leaders to deliver on our purpose, vision, mission, and values. If you have a track record in delivering excellent operational HRBP support, identifying & implementing People initiatives which make a real difference in a changing business and want to be part of our journey to Developing Better Futures , then we want to hear from you! Summary of role As People Partner, you will be key in the delivery and implementation of our People Strategy, in partnership with the wider People & Talent team and internal stakeholders. This role will be responsible for day to day HR advice and operational support to managers across the business, and the effective delivery of employee related performance and engagement outcomes. Brief summary of principle accountabilities Work alongside the People & Talent Director and Senior People Partner to inspire and engage our leaders and managers to deliver on our Purpose, Mission and Values through the high performance of their people. Work collaboratively with various stakeholders across the organisation to ensure a true understanding of operational challenges and opportunities, embedding people plan objectives within each department and team to drive success. Provide commercially focused support and guidance in key areas including employment law and people processes, ensuring our policies and processes are implemented correctly. Be a subject matter expert for employee relations matters, ensuring compliance with employment law and related legislation, actively reducing risk to the organisation by ensuring consistent advice and guidance is provided. Provide strategic and operational advice and insight to drive people plans aligned to business objectives, whilst building trusted relationships with stakeholders. Ensure a full commercial understanding of each department, working with managers and leaders to explore opportunities to drive more effective and efficient working practices. Complete project work that drives employee engagement across the business, including the delivery of training on people policy, practice and management, coaching for performance and career mapping for high performers. Play a key part in the organisational approach to the employee performance and development lifecycle, from objective setting to formal reviews, personal development plans and training interventions. Contribute to people partnering projects including talent management and succession planning, training needs analysis, wellbeing initiatives and management support. Production and provision of management information, ensuring leaders and managers are focussed on key people metrics in line with the People Strategy. Work with the People & Talent Director and Senior People Partner to embed cultural change though both day to day partnering and strategic initiatives including the development and application of competency and behavioural frameworks. Support operational teams with the delivery of change initiatives such as organisational design and restructures, as well as helping managers to adopt new ways of working. Brief person specification Qualifications GCSE Grade A-C or above in English and Maths CIPD Level 5 in Human Resources Management or equivalent Skills, Abilities and experience Strong knowledge of employment law with the ability to manage ER caseloads, including complex and risky cases Ability to identify and implement People initiatives to raise organisational performance, e.g. process improvement and designing & delivering training Knowledge of reward and recognition practices Ability to manage change programmes from both an employment law and practical implementation perspective (contract changes/redundancies/TUPE) Experience of delivering operational HR support to a range of stakeholders Experience of a variety of Change initiatives, including M&A and TUPE Experience of implementing and maintaining performance and development initiatives Experience of creating and engendering a culture of service, making it effortless for the customer Experience of using data sets to inform key actions and priorities Experience of delivering a People strategy Experience of delivering change and transformational initiatives Experience of creating highly effective internal and external stakeholder relationships Experience of designing and developing manager toolkits to build skill, confidence and knowledge Babington Benefits BUPA Healthcare Cashplan 25 Days annual leave plus bank holidays Additional annual leave purchase scheme Employer Pension contribution We'll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service. We are innovators in Education and Training so why not apply now and join us in Developing Better Futures.
May 01, 2024
Full time
People Partner As a purpose-driven organisation, we're all about the 'why'. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best. We are looking for a People Partner to join our People and Talent Team, to develop great relationships and empower our leaders to deliver on our purpose, vision, mission, and values. If you have a track record in delivering excellent operational HRBP support, identifying & implementing People initiatives which make a real difference in a changing business and want to be part of our journey to Developing Better Futures , then we want to hear from you! Summary of role As People Partner, you will be key in the delivery and implementation of our People Strategy, in partnership with the wider People & Talent team and internal stakeholders. This role will be responsible for day to day HR advice and operational support to managers across the business, and the effective delivery of employee related performance and engagement outcomes. Brief summary of principle accountabilities Work alongside the People & Talent Director and Senior People Partner to inspire and engage our leaders and managers to deliver on our Purpose, Mission and Values through the high performance of their people. Work collaboratively with various stakeholders across the organisation to ensure a true understanding of operational challenges and opportunities, embedding people plan objectives within each department and team to drive success. Provide commercially focused support and guidance in key areas including employment law and people processes, ensuring our policies and processes are implemented correctly. Be a subject matter expert for employee relations matters, ensuring compliance with employment law and related legislation, actively reducing risk to the organisation by ensuring consistent advice and guidance is provided. Provide strategic and operational advice and insight to drive people plans aligned to business objectives, whilst building trusted relationships with stakeholders. Ensure a full commercial understanding of each department, working with managers and leaders to explore opportunities to drive more effective and efficient working practices. Complete project work that drives employee engagement across the business, including the delivery of training on people policy, practice and management, coaching for performance and career mapping for high performers. Play a key part in the organisational approach to the employee performance and development lifecycle, from objective setting to formal reviews, personal development plans and training interventions. Contribute to people partnering projects including talent management and succession planning, training needs analysis, wellbeing initiatives and management support. Production and provision of management information, ensuring leaders and managers are focussed on key people metrics in line with the People Strategy. Work with the People & Talent Director and Senior People Partner to embed cultural change though both day to day partnering and strategic initiatives including the development and application of competency and behavioural frameworks. Support operational teams with the delivery of change initiatives such as organisational design and restructures, as well as helping managers to adopt new ways of working. Brief person specification Qualifications GCSE Grade A-C or above in English and Maths CIPD Level 5 in Human Resources Management or equivalent Skills, Abilities and experience Strong knowledge of employment law with the ability to manage ER caseloads, including complex and risky cases Ability to identify and implement People initiatives to raise organisational performance, e.g. process improvement and designing & delivering training Knowledge of reward and recognition practices Ability to manage change programmes from both an employment law and practical implementation perspective (contract changes/redundancies/TUPE) Experience of delivering operational HR support to a range of stakeholders Experience of a variety of Change initiatives, including M&A and TUPE Experience of implementing and maintaining performance and development initiatives Experience of creating and engendering a culture of service, making it effortless for the customer Experience of using data sets to inform key actions and priorities Experience of delivering a People strategy Experience of delivering change and transformational initiatives Experience of creating highly effective internal and external stakeholder relationships Experience of designing and developing manager toolkits to build skill, confidence and knowledge Babington Benefits BUPA Healthcare Cashplan 25 Days annual leave plus bank holidays Additional annual leave purchase scheme Employer Pension contribution We'll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service. We are innovators in Education and Training so why not apply now and join us in Developing Better Futures.
Ramsay Health Care Clinical
Peterborough, Cambridgeshire
Job Description Pharmacy Technician Fitzwilliam Hospital, Peterborough (22.5 hours per week) Fitzwilliam Hospital is one of Cambridgeshire's leadingindependent hospitals witha reputation for delivering high quality healthcare treatments and services since 1983. The hospital is situated in the quiet landscaped grounds of the Milton Estate in Peterborough and has 54 singlebedroomsand one twin-bedded room, all with en suite facilities. The hospital provides services for both private and NHS patients. By investing in advanced medical technology, the hospital offers astate-of-the-art range of treatments and services. The fully equipped ultra clean air theatre suite is particularly suitable for orthopaedic procedures such as spinal surgery, arthroscopy, hip replacements and knee replacements. The Braithwaite day unit isused for minor operations and endoscopies. The Role: We are looking for a Pharmacy Technician to join our team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will be responsible for the delivery of the highest standards of care & services. You will be required to work 3 days a week one of which will be an alternate Saturday. Enthusiasm and flexibility are essential. As a key member of the department, you will support the Pharmacy Manager in the provision of pharmacy services including ordering, stock control and preparation of drugs and medicines. This will include providing advice to patients and clinical staff on pharmaceutical products (within the limits of your role). You will be supporting the pharmacist to ensure that Inpatient Prescription Record Charts are checked regularly to ensure treatment is appropriate, both clinical and financially, that the patient has sufficient supplies and carrying out medicines reconciliation as needed (daily requirement). Providing straightforward advice to patients/carers and clinical staff on pharmaceutical products. Ensuring that the agreed standards of patient care and confidentiality are maintained in accordance with Ramsay policies. Adhering to GPhC standards of conduct, ethics and performance. Ordering and stock control of medication for the Hospital. The successful candidate will also hold the following essential qualifications/criteria: What you will bring: NVQ3, BTEC in Pharmaceutical Science of equivalent level Member of the General Pharmaceutical Council (GPhC) At least 4 GCSEs (A-C), including English maths and science or equivalent qualifications Sound written and verbal communication skills Proven ability to work effectively in a team environment and independently as required Flexibility and adaptability to meet the changing needs of the business Demonstrated Customer Service skills Demonstrated Computer skills It would also be desirable for the application to have experience working in a hospital environment Benefits Contributory pension scheme 25 days annual leave plus 8 days Bank Holiday pro rata Private Healthcare and Life Assurance Free onsite parking and a subsidised staff restaurant Access to our employee Ramsay Discount Programme and Blue Light Card Wellbeing centre and access to 24/7 employee assistance line Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums About us Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success. We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. JBRP1_UKTJ
May 01, 2024
Full time
Job Description Pharmacy Technician Fitzwilliam Hospital, Peterborough (22.5 hours per week) Fitzwilliam Hospital is one of Cambridgeshire's leadingindependent hospitals witha reputation for delivering high quality healthcare treatments and services since 1983. The hospital is situated in the quiet landscaped grounds of the Milton Estate in Peterborough and has 54 singlebedroomsand one twin-bedded room, all with en suite facilities. The hospital provides services for both private and NHS patients. By investing in advanced medical technology, the hospital offers astate-of-the-art range of treatments and services. The fully equipped ultra clean air theatre suite is particularly suitable for orthopaedic procedures such as spinal surgery, arthroscopy, hip replacements and knee replacements. The Braithwaite day unit isused for minor operations and endoscopies. The Role: We are looking for a Pharmacy Technician to join our team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will be responsible for the delivery of the highest standards of care & services. You will be required to work 3 days a week one of which will be an alternate Saturday. Enthusiasm and flexibility are essential. As a key member of the department, you will support the Pharmacy Manager in the provision of pharmacy services including ordering, stock control and preparation of drugs and medicines. This will include providing advice to patients and clinical staff on pharmaceutical products (within the limits of your role). You will be supporting the pharmacist to ensure that Inpatient Prescription Record Charts are checked regularly to ensure treatment is appropriate, both clinical and financially, that the patient has sufficient supplies and carrying out medicines reconciliation as needed (daily requirement). Providing straightforward advice to patients/carers and clinical staff on pharmaceutical products. Ensuring that the agreed standards of patient care and confidentiality are maintained in accordance with Ramsay policies. Adhering to GPhC standards of conduct, ethics and performance. Ordering and stock control of medication for the Hospital. The successful candidate will also hold the following essential qualifications/criteria: What you will bring: NVQ3, BTEC in Pharmaceutical Science of equivalent level Member of the General Pharmaceutical Council (GPhC) At least 4 GCSEs (A-C), including English maths and science or equivalent qualifications Sound written and verbal communication skills Proven ability to work effectively in a team environment and independently as required Flexibility and adaptability to meet the changing needs of the business Demonstrated Customer Service skills Demonstrated Computer skills It would also be desirable for the application to have experience working in a hospital environment Benefits Contributory pension scheme 25 days annual leave plus 8 days Bank Holiday pro rata Private Healthcare and Life Assurance Free onsite parking and a subsidised staff restaurant Access to our employee Ramsay Discount Programme and Blue Light Card Wellbeing centre and access to 24/7 employee assistance line Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums About us Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success. We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. JBRP1_UKTJ