Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 01, 2024
Full time
Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
About the Role: Grade Level (for internal use): 12 S&P Global Commodity Insights - Energy Advisory Services The Role: Associate Director of Clean Power Procurement, Power and Renewables (Europe) The Team: This position would be on the fast-growing European team of the Global Power Consulting Practice in S&P Global Commodities Insights division. We advise clients on power markets and custom scenarios, asset transactions (primarily renewables assets due diligence), power business strategy, power economics, retail power markets and procurement, and supporting our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. Our clients range from leading power developers, utilities, integrated energy companies, technology companies, regulators, governments, energy-intensive industrials, and investors. We will continue leveraging our extensive regional experience, capabilities, and synergies with other S&P Global teams, including electric power and fuels research teams, to deliver an aggressive growth plan over the next three years. The successful candidate will have the opportunity to work with a dynamic and fast-growing team of consultants and experts across the world, while focusing on Europe, with wide-ranging backgrounds in energy and the energy transition. The varied and changing nature of our projects leads to the development of a diverse set of skills and exposure to different industries and clients, including senior industry leaders and policy makers. Responsibilities: Actively develop the team's power procurement business primarily in European markets (but potentially also in other jurisdictions) by actively reaching out to potential clients, preparing pitch decks and leading Business Development meetings Participate in client or industry events and share key takeaways that will shape the consulting team's work and priorities Manage entire consulting projects or significant workstreams within small and medium-sized projects, initially. Manage project resources and progress against the project plan to ensure on-time delivery of a quality set of products Lead client meetings, attend to all client needs, and deliver final consulting reports/presentations Closely coordinate with our world class research service in Europe to understand current research themes that will resonate with consulting clients interested in power procurement, risk management, and power supply decarbonization. Liaise with the Energy Transition and S&P Global Sustainability-1 teams to offer integrated procurement/climate solutions Work within the Power Consulting team to identify and focus on consulting engagements that build capabilities, qualifications, brand, and interest internally with the team Build consensus across groups with competing priorities within the project team Efficiently review analysis and modelling efforts done by other Teams or project team members and provide feedback for improvement as it relates to industry power procurement processes and buying decisions Understand when learnings in consulting projects are relevant for the European power research service Support positioning S&P Global and our team as the go-to consultancy for power, energy transition and key transactional projects in the region Some travel is required on average around 20% of the time (but could occasionally be more) What We're Looking For: 6-8 years of experience, preferably in consulting and necessarily in industry (e.g., tech, heavy industry, retail), with several years of experience buying power, managing procurements risks, and contributing to company decarbonization strategies / scope 2 emissions reductions The candidate should be able to demonstrate expertise in the power and renewables industry Having a professional network with European clean energy buyers (e.g., through activities in a professional association) would be highly desirable Knowledge of instruments such as power purchases agreements and clean certificates is required Demonstrated, basic project management and business development skills are required Minimum qualifications are Bachelor's degree in business, economics, engineering, mathematics, or related field Candidates with a Master's degree in one of the above fields will be given preference Strong written and oral presentation skills in English and knowledge/capabilities in several European languages preferred Must have an analytical frame of mind and be prepared to use data to back up opinions Understanding of power dispatch and demand modelling, including understanding of third-party power dispatch software, such as Plexos and Aurora is preferred Ability to work well in a team-oriented environment, influencing stakeholders, providing ideas and open feedback The Location: Paris, London, or Madrid preferred About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there . click apply for full job details
May 01, 2024
Full time
About the Role: Grade Level (for internal use): 12 S&P Global Commodity Insights - Energy Advisory Services The Role: Associate Director of Clean Power Procurement, Power and Renewables (Europe) The Team: This position would be on the fast-growing European team of the Global Power Consulting Practice in S&P Global Commodities Insights division. We advise clients on power markets and custom scenarios, asset transactions (primarily renewables assets due diligence), power business strategy, power economics, retail power markets and procurement, and supporting our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. Our clients range from leading power developers, utilities, integrated energy companies, technology companies, regulators, governments, energy-intensive industrials, and investors. We will continue leveraging our extensive regional experience, capabilities, and synergies with other S&P Global teams, including electric power and fuels research teams, to deliver an aggressive growth plan over the next three years. The successful candidate will have the opportunity to work with a dynamic and fast-growing team of consultants and experts across the world, while focusing on Europe, with wide-ranging backgrounds in energy and the energy transition. The varied and changing nature of our projects leads to the development of a diverse set of skills and exposure to different industries and clients, including senior industry leaders and policy makers. Responsibilities: Actively develop the team's power procurement business primarily in European markets (but potentially also in other jurisdictions) by actively reaching out to potential clients, preparing pitch decks and leading Business Development meetings Participate in client or industry events and share key takeaways that will shape the consulting team's work and priorities Manage entire consulting projects or significant workstreams within small and medium-sized projects, initially. Manage project resources and progress against the project plan to ensure on-time delivery of a quality set of products Lead client meetings, attend to all client needs, and deliver final consulting reports/presentations Closely coordinate with our world class research service in Europe to understand current research themes that will resonate with consulting clients interested in power procurement, risk management, and power supply decarbonization. Liaise with the Energy Transition and S&P Global Sustainability-1 teams to offer integrated procurement/climate solutions Work within the Power Consulting team to identify and focus on consulting engagements that build capabilities, qualifications, brand, and interest internally with the team Build consensus across groups with competing priorities within the project team Efficiently review analysis and modelling efforts done by other Teams or project team members and provide feedback for improvement as it relates to industry power procurement processes and buying decisions Understand when learnings in consulting projects are relevant for the European power research service Support positioning S&P Global and our team as the go-to consultancy for power, energy transition and key transactional projects in the region Some travel is required on average around 20% of the time (but could occasionally be more) What We're Looking For: 6-8 years of experience, preferably in consulting and necessarily in industry (e.g., tech, heavy industry, retail), with several years of experience buying power, managing procurements risks, and contributing to company decarbonization strategies / scope 2 emissions reductions The candidate should be able to demonstrate expertise in the power and renewables industry Having a professional network with European clean energy buyers (e.g., through activities in a professional association) would be highly desirable Knowledge of instruments such as power purchases agreements and clean certificates is required Demonstrated, basic project management and business development skills are required Minimum qualifications are Bachelor's degree in business, economics, engineering, mathematics, or related field Candidates with a Master's degree in one of the above fields will be given preference Strong written and oral presentation skills in English and knowledge/capabilities in several European languages preferred Must have an analytical frame of mind and be prepared to use data to back up opinions Understanding of power dispatch and demand modelling, including understanding of third-party power dispatch software, such as Plexos and Aurora is preferred Ability to work well in a team-oriented environment, influencing stakeholders, providing ideas and open feedback The Location: Paris, London, or Madrid preferred About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there . click apply for full job details
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
May 01, 2024
Full time
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
REACH YOUR POTENTIAL COLLABORATE WITH AMAZING PEOPLE MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform some of the leading Retail & Consumer Products organisations for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal Consultant in Retail & Consumer Products to lead teams, deliver exceptional work and spearhead growth for us in this sector. HOW WILL YOU MAKE CHANGE HAPPEN? North Highland is looking to hire a Principal?level Management Consultant to work across and grow our Retail & Consumer Goods?area of the business. Working closely with the London Portfolio leader, this is a unique opportunity to develop and execute a strategy and vision, and with your skills, grow and lead the Retail?business unit in one of the UK's most unique Management Consultancies. Exciting work you will do: Focus across business development, account leadership and solution delivery (change management, project management, Tech Delivery) across the Retail & Consumer Goods sector and develop in-depth solutions that enact long-term success for our clients. Draw on your unique perspectives, personality, and creativity to think big about our clients' challenges and develop creative solutions. Impact North Highland's bottom line by building and leveraging client and team relationships that drive results and fuel growth. Identify and sell solutions that provide real value to clients through North Highland's holistic approach to consulting. Become an expert in our full range of capabilities: Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, Programme and Project Management, and Professional Staffing. Lead a team of North Highland Consultants, both on projects and as a formal career coach. Showcase yourself as a Retail & Consumer Goods thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities. Work with prestigious clients primarily located in the London area with some travel required. Nurture your interests with our training programme, which can be applied to development activities and growth projects. Give back to your community through impactful local projects. What you will need: Demonstrable senior-level management consulting, advisory, professional services and/or Big 4 consulting experience. Previous experience consulting within Retail & Consumer Goods?is preferable. An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates. Creative ingenuity and a proven ability to find or design simple solutions to complex challenges. Excellent interpersonal/communication skills. Superior self-awareness around personal strengths and growth opportunities. Generosity in sharing experiences, expertise, and insights to help others develop and grow. Experience supporting business expansion opportunities within existing accounts and creating new business opportunities. Proposal development experience and a proven ability to effectively sell business solutions to clients. Experience developing high-performing teams in ways proven to drive desired business impact. A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level executives. A positive track record of delivering on business requirements and identifying gaps and omissions. Success in driving significant client account growth. A bachelor's degree from an accredited college/university. A master's degree and/or professional certifications are bonuses. TRANSFORMING CLIENTS. TRANSFORMING CAREERS. Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow. We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen: Intentional, flexible growth.We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients. People-first, and then some.It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity. Make your own change happen.With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest. Enviable Total Rewards.We inspire our employees to do their best work. Our Total Rewards Program encompasses Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k) contribution, and a variety of other perks like a dedicated Health Advocate, Family Planning, Parental Leave, and Tuition Reimbursement. Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement. READY TO MAKE CHANGE HAPPEN? North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate. Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together. This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you. Please note that applicants must be authorized to work in the United Kingdom without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
May 01, 2024
Full time
REACH YOUR POTENTIAL COLLABORATE WITH AMAZING PEOPLE MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform some of the leading Retail & Consumer Products organisations for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal Consultant in Retail & Consumer Products to lead teams, deliver exceptional work and spearhead growth for us in this sector. HOW WILL YOU MAKE CHANGE HAPPEN? North Highland is looking to hire a Principal?level Management Consultant to work across and grow our Retail & Consumer Goods?area of the business. Working closely with the London Portfolio leader, this is a unique opportunity to develop and execute a strategy and vision, and with your skills, grow and lead the Retail?business unit in one of the UK's most unique Management Consultancies. Exciting work you will do: Focus across business development, account leadership and solution delivery (change management, project management, Tech Delivery) across the Retail & Consumer Goods sector and develop in-depth solutions that enact long-term success for our clients. Draw on your unique perspectives, personality, and creativity to think big about our clients' challenges and develop creative solutions. Impact North Highland's bottom line by building and leveraging client and team relationships that drive results and fuel growth. Identify and sell solutions that provide real value to clients through North Highland's holistic approach to consulting. Become an expert in our full range of capabilities: Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, Programme and Project Management, and Professional Staffing. Lead a team of North Highland Consultants, both on projects and as a formal career coach. Showcase yourself as a Retail & Consumer Goods thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities. Work with prestigious clients primarily located in the London area with some travel required. Nurture your interests with our training programme, which can be applied to development activities and growth projects. Give back to your community through impactful local projects. What you will need: Demonstrable senior-level management consulting, advisory, professional services and/or Big 4 consulting experience. Previous experience consulting within Retail & Consumer Goods?is preferable. An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates. Creative ingenuity and a proven ability to find or design simple solutions to complex challenges. Excellent interpersonal/communication skills. Superior self-awareness around personal strengths and growth opportunities. Generosity in sharing experiences, expertise, and insights to help others develop and grow. Experience supporting business expansion opportunities within existing accounts and creating new business opportunities. Proposal development experience and a proven ability to effectively sell business solutions to clients. Experience developing high-performing teams in ways proven to drive desired business impact. A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level executives. A positive track record of delivering on business requirements and identifying gaps and omissions. Success in driving significant client account growth. A bachelor's degree from an accredited college/university. A master's degree and/or professional certifications are bonuses. TRANSFORMING CLIENTS. TRANSFORMING CAREERS. Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow. We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen: Intentional, flexible growth.We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients. People-first, and then some.It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity. Make your own change happen.With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest. Enviable Total Rewards.We inspire our employees to do their best work. Our Total Rewards Program encompasses Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k) contribution, and a variety of other perks like a dedicated Health Advocate, Family Planning, Parental Leave, and Tuition Reimbursement. Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement. READY TO MAKE CHANGE HAPPEN? North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate. Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together. This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you. Please note that applicants must be authorized to work in the United Kingdom without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 01, 2024
Full time
Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
JD Catering Team Leader 2021.pdf Essentials Behaviour Standard.pdf Conditions of Service Grades 6-13.pdf This post is not on the bus route, please only apply if you can reliably commute to Edinburgh International Climbing Arena: Ratho, South Platt Hill, Newbridge, EH28 8AA. Become a proud team member of Europe's largest indoor climbing arena and help us provide an unforgettable experience to every visitor. Our state-of-the-art facility is a great adventure destination, a world-class attraction that offers adrenaline-rushing fun for children and adults. We are looking for friendly, positive, and enthusiastic multitaskers to lead our Café team . This hands-on, front-of-the-house role is perfect for a vibrant, outgoing person with a proactive attitude who can create a welcoming and fun environment for all customers and employees. You will be responsible for: Monitoring the quality preparation and service of food and beverages. Supervising, mentoring and motivating team members to ensure consistent customer satisfaction. Cash handling, stock management and merchandising. Leading by example in consistently delivering a culture of high performance to meet income targets. Our ideal candidate will have: Proven ability to lead by example and motivate team members. Excellent interpersonal and communication skills and the ability to engage and connect with a varied customer base. UK Driving licence along with access to a vehicle. Previous hospitality experience demonstrating exceptional customer service. Experience in basic food preparation and food assembly to comply with Food Safety & HACPP. REHIS Elementary Food Hygiene certificate and barista training. In return, we offer one of the best rewards packages in the industry: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for training, career growth and development Generous holiday allowance (32 days, rising with service up to 40 days) Shift work which may fit around other commitments Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) If you are ready to lead our team in delivering great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you. We encourage applicants to apply at their earliest opportunity as we will be running a fluid recruitment process. We will review applications as we receive them and arrange interviews with suitable candidates at the earliest opportunity. Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
May 01, 2024
Full time
JD Catering Team Leader 2021.pdf Essentials Behaviour Standard.pdf Conditions of Service Grades 6-13.pdf This post is not on the bus route, please only apply if you can reliably commute to Edinburgh International Climbing Arena: Ratho, South Platt Hill, Newbridge, EH28 8AA. Become a proud team member of Europe's largest indoor climbing arena and help us provide an unforgettable experience to every visitor. Our state-of-the-art facility is a great adventure destination, a world-class attraction that offers adrenaline-rushing fun for children and adults. We are looking for friendly, positive, and enthusiastic multitaskers to lead our Café team . This hands-on, front-of-the-house role is perfect for a vibrant, outgoing person with a proactive attitude who can create a welcoming and fun environment for all customers and employees. You will be responsible for: Monitoring the quality preparation and service of food and beverages. Supervising, mentoring and motivating team members to ensure consistent customer satisfaction. Cash handling, stock management and merchandising. Leading by example in consistently delivering a culture of high performance to meet income targets. Our ideal candidate will have: Proven ability to lead by example and motivate team members. Excellent interpersonal and communication skills and the ability to engage and connect with a varied customer base. UK Driving licence along with access to a vehicle. Previous hospitality experience demonstrating exceptional customer service. Experience in basic food preparation and food assembly to comply with Food Safety & HACPP. REHIS Elementary Food Hygiene certificate and barista training. In return, we offer one of the best rewards packages in the industry: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for training, career growth and development Generous holiday allowance (32 days, rising with service up to 40 days) Shift work which may fit around other commitments Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) If you are ready to lead our team in delivering great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you. We encourage applicants to apply at their earliest opportunity as we will be running a fluid recruitment process. We will review applications as we receive them and arrange interviews with suitable candidates at the earliest opportunity. Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
Company Description For nearly 200 years we have provided financial services to customers across the UK, and now the US. As one of Europe's largest insurance and asset management groups, with over £1 trillion in assets, we are experts in safeguarding people's financial futures. Our ambitions are underpinned by five strong businesses, each of which is innovating and expanding globally, adding new products and solutions to their strategic goals. We aim to be leaders in four key areas: retirement, investment management, capital investment and insurance. Our businesses work together to deliver on our purpose and to drive synergies across the Group. Job Description Closing date for applications: 22/03/2024 Recruiter: We are dedicated to providing the highest level of service to our customers and clients. Are you passionate about helping others? Are you seeking a role where you can utilise your administration and customer service skills? If so, come and join us! We're recruiting for Customer Service Administrators to join our Pensions and Retirements team with a starting salary of £22,000 - £24000 (depending on experience) plus bonus . This is a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office, Monday-Friday 9-5. Internally, this role maybe called something different, depending on which team you join. We'll work with you on which department compliments your personality and strengths best. Our teams are made up of professionals from different backgrounds including call centre, retail, hospitality, and sales. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: You'll have the opportunity to participate in our annual, performance-related bonus plan (discretionary). 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing The tasks are varied, meaning you'll be talking to colleagues and customers regularly. It's important to note that this role is a hybrid role which will involve administrative work or processing work and you will be talking to customers on the phone too. Dealing with all correspondence from our internal and external customers, keeping them up to date on progress to ensure next stages are understood. Maintaining scheme data, administering, and updating individual customer and client records. Collaborating with other team members to ensure that customer enquiries and issues are resolved quickly and efficiently. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Qualifications The skills below are important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication and administration skills and passion to support customers, whatever their personal circumstances. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
May 01, 2024
Full time
Company Description For nearly 200 years we have provided financial services to customers across the UK, and now the US. As one of Europe's largest insurance and asset management groups, with over £1 trillion in assets, we are experts in safeguarding people's financial futures. Our ambitions are underpinned by five strong businesses, each of which is innovating and expanding globally, adding new products and solutions to their strategic goals. We aim to be leaders in four key areas: retirement, investment management, capital investment and insurance. Our businesses work together to deliver on our purpose and to drive synergies across the Group. Job Description Closing date for applications: 22/03/2024 Recruiter: We are dedicated to providing the highest level of service to our customers and clients. Are you passionate about helping others? Are you seeking a role where you can utilise your administration and customer service skills? If so, come and join us! We're recruiting for Customer Service Administrators to join our Pensions and Retirements team with a starting salary of £22,000 - £24000 (depending on experience) plus bonus . This is a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office, Monday-Friday 9-5. Internally, this role maybe called something different, depending on which team you join. We'll work with you on which department compliments your personality and strengths best. Our teams are made up of professionals from different backgrounds including call centre, retail, hospitality, and sales. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: You'll have the opportunity to participate in our annual, performance-related bonus plan (discretionary). 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing The tasks are varied, meaning you'll be talking to colleagues and customers regularly. It's important to note that this role is a hybrid role which will involve administrative work or processing work and you will be talking to customers on the phone too. Dealing with all correspondence from our internal and external customers, keeping them up to date on progress to ensure next stages are understood. Maintaining scheme data, administering, and updating individual customer and client records. Collaborating with other team members to ensure that customer enquiries and issues are resolved quickly and efficiently. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Qualifications The skills below are important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication and administration skills and passion to support customers, whatever their personal circumstances. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
May 01, 2024
Full time
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Job Description: Job Title Learning & Development Analyst Location Birmingham Corporate Title Analyst/Associate The Regulatory Training team within the Bank's Compliance Department provides support for the central development and implementation of global bank-wide mandatory regulatory training. This training helps mitigate Compliance, Anti-Financial Crime and other non-financial risks the bank faces and addresses applicable regulatory, legal or internal requirements. You, as part of the Admin team, would be responsible for the population builds and deployment of predominantly on-line training courses to Bank staff through the Learning Management System (LMS). You would also be involved in all associated tasks to help support staff with their mandatory learning requirements. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Building populations in excel and managing staff exclusions for all course deployments Deploying eLearning to all staff through the Bank's LMS Ensuring all new joiners are assigned training relevant to their role, division and location Responding to global staff queries in a timely manner, escalating where appropriate Maintaining all key documentation on the team SharePoint site Following all existing processes and identifying streamlining opportunities Carrying out other ad-hoc administrative tasks on request Your skills and experience Microsoft Office, including intermediate-advanced Excel Experience of Training/Learning Management System beneficial German language beneficial but not essential Excellent communicator Excellent attention to detail Calm under pressure How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
May 01, 2024
Full time
Job Description: Job Title Learning & Development Analyst Location Birmingham Corporate Title Analyst/Associate The Regulatory Training team within the Bank's Compliance Department provides support for the central development and implementation of global bank-wide mandatory regulatory training. This training helps mitigate Compliance, Anti-Financial Crime and other non-financial risks the bank faces and addresses applicable regulatory, legal or internal requirements. You, as part of the Admin team, would be responsible for the population builds and deployment of predominantly on-line training courses to Bank staff through the Learning Management System (LMS). You would also be involved in all associated tasks to help support staff with their mandatory learning requirements. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Building populations in excel and managing staff exclusions for all course deployments Deploying eLearning to all staff through the Bank's LMS Ensuring all new joiners are assigned training relevant to their role, division and location Responding to global staff queries in a timely manner, escalating where appropriate Maintaining all key documentation on the team SharePoint site Following all existing processes and identifying streamlining opportunities Carrying out other ad-hoc administrative tasks on request Your skills and experience Microsoft Office, including intermediate-advanced Excel Experience of Training/Learning Management System beneficial German language beneficial but not essential Excellent communicator Excellent attention to detail Calm under pressure How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Job Description: Employer: DWS Group Title: Marketing Manager - Investment Writer Location: UK Job role: R About DWS: DWS Group (DWS) is one of the world's leading asset managers with EUR 821bn of assets under management (as of 31 December 2022). Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management - as well as our deep environmental, social and governance focus - complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically. DWS wants to innovate and shape the future of investing: with approximately 3,500 employees in offices all over the world, we are local while being one global team. We are investors - entrusted to build the best foundation for our clients' future. About Xtrackers: Xtrackers, the passive solutions provider by DWS, is one of the largest and most established such businesses in Europe, with more than £155 billion in assets under management (as of February 26, 2024). Xtrackers has an index tracking record going back over 20 years and offers a broad range of efficient, high quality ETFs and ETCs on all major asset classes - equities, bonds, money market and commodities. Xtrackers provides numerous building blocks for traditional investment strategies, ESG strategies (environmental, social, governance), sector and factor investments, as well as innovative products on thematic investments and future trends. About the Xtrackers Marketing team The Xtrackers Marketing team is committed to strengthening the perception and reputation of Xtrackers and DWS as one of the world's premier ETF provider and respectively asset manager. The team produces impactful, engaging content, harnessing the full spectrum of channels available in support of the Xtrackers business objectives. Our culture is marked by performance, productivity, collaboration, and the constant pursuit of improvement. The Xtrackers Marketing team is responsible for developing and leading our marketing strategy and tactics for their respective Xtrackers Product and Sales areas. The team works closely with all other marketing & communications functions to define and constantly update the narrative, messaging, relevant channels and formats for their audience. Building relationships with the Client Coverage / Sales teams and working closely with the Digital Marketing, Events, Social Media, Content and Product teams, you will be responsible for executing a content strategy and plan aligned to the overall Xtrackers sales and marketing goals. You will also measure program results and adjust based on outcomes. As an Investment Writer you will be member of the Xtrackers Marketing Team and reporting to Frankfurt. Your Key Responsibilities: Creating, leveraging and maintaining ETF related content across a broad array of marketing vehicles to support research and sales efforts for both the institutional and wholesale /retail distribution channels, including web / social media, email and print Creating commentaries and drip content using input from portfolio/product teams, internal and independent research and other data analytics to facilitate engagement with clients on ETF related topics Interviewing key knowledge experts (investment professionals, product experts, legal, marketing, etc) to produce additional new ETF focused content. Participating in marketing meetings and being involved in producing marketing content on an ad hoc basis to help communicate the business objectives to external audience Create and distribute content to current clients and prospects in the form of e-mail communications, investment idea paper, website copy and more Experienced in working collaboratively with Compliance in order to make content materials available for use by key stakeholders in accordance with the latest FINRA and SEC rules and regulations. Effectively and professionally manage relationships with internal clients and closed collaborate with Marketing Manager Your Skills & Experience: 3-5+ years of Investment writer experience or financial / economic journalist covering the ETF market Deep understanding of the investment management industry, across all asset classes, channels. Profound knowledge of the ETF market and ETF product understanding across all asset classes. Excellent writing skills with the ability to be flexible in your writing style, and writing experience within the financial services industry. Ability to write compelling product marketing copy. Clear communicator able to operate at all levels in the organization and across cultural boundaries Work well under pressure with ability to meet tight deadlines. Can easily coordinate and find the nexus between multiple teams (particularly Compliance, Design and Digital) with the ability to quickly prioritize. Excellent Attention to detail Ability to work and deliver results independently, self-starter What we'll offer you: At DWS we're serious about diversity, equity and creating an inclusive culture where colleagues can be themselves sand it's important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you'll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you're interested in healthcare, company perks, or are thinking about your retirement plan, there's something for everyone. Some of our core benefits: 30 days' holiday + bank holidays, with the option to purchase additional days A non-contributory pension scheme, up to 10% Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. DWS' Hybrid Working model in the UK is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Employees who wish to sign-up to our Hybrid Working model are required to work in the office two days a week, and given the flexibility to work from home for the remaining three. Some business groups may need you to spend more time in the office, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
May 01, 2024
Full time
Job Description: Employer: DWS Group Title: Marketing Manager - Investment Writer Location: UK Job role: R About DWS: DWS Group (DWS) is one of the world's leading asset managers with EUR 821bn of assets under management (as of 31 December 2022). Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines. We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management - as well as our deep environmental, social and governance focus - complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically. DWS wants to innovate and shape the future of investing: with approximately 3,500 employees in offices all over the world, we are local while being one global team. We are investors - entrusted to build the best foundation for our clients' future. About Xtrackers: Xtrackers, the passive solutions provider by DWS, is one of the largest and most established such businesses in Europe, with more than £155 billion in assets under management (as of February 26, 2024). Xtrackers has an index tracking record going back over 20 years and offers a broad range of efficient, high quality ETFs and ETCs on all major asset classes - equities, bonds, money market and commodities. Xtrackers provides numerous building blocks for traditional investment strategies, ESG strategies (environmental, social, governance), sector and factor investments, as well as innovative products on thematic investments and future trends. About the Xtrackers Marketing team The Xtrackers Marketing team is committed to strengthening the perception and reputation of Xtrackers and DWS as one of the world's premier ETF provider and respectively asset manager. The team produces impactful, engaging content, harnessing the full spectrum of channels available in support of the Xtrackers business objectives. Our culture is marked by performance, productivity, collaboration, and the constant pursuit of improvement. The Xtrackers Marketing team is responsible for developing and leading our marketing strategy and tactics for their respective Xtrackers Product and Sales areas. The team works closely with all other marketing & communications functions to define and constantly update the narrative, messaging, relevant channels and formats for their audience. Building relationships with the Client Coverage / Sales teams and working closely with the Digital Marketing, Events, Social Media, Content and Product teams, you will be responsible for executing a content strategy and plan aligned to the overall Xtrackers sales and marketing goals. You will also measure program results and adjust based on outcomes. As an Investment Writer you will be member of the Xtrackers Marketing Team and reporting to Frankfurt. Your Key Responsibilities: Creating, leveraging and maintaining ETF related content across a broad array of marketing vehicles to support research and sales efforts for both the institutional and wholesale /retail distribution channels, including web / social media, email and print Creating commentaries and drip content using input from portfolio/product teams, internal and independent research and other data analytics to facilitate engagement with clients on ETF related topics Interviewing key knowledge experts (investment professionals, product experts, legal, marketing, etc) to produce additional new ETF focused content. Participating in marketing meetings and being involved in producing marketing content on an ad hoc basis to help communicate the business objectives to external audience Create and distribute content to current clients and prospects in the form of e-mail communications, investment idea paper, website copy and more Experienced in working collaboratively with Compliance in order to make content materials available for use by key stakeholders in accordance with the latest FINRA and SEC rules and regulations. Effectively and professionally manage relationships with internal clients and closed collaborate with Marketing Manager Your Skills & Experience: 3-5+ years of Investment writer experience or financial / economic journalist covering the ETF market Deep understanding of the investment management industry, across all asset classes, channels. Profound knowledge of the ETF market and ETF product understanding across all asset classes. Excellent writing skills with the ability to be flexible in your writing style, and writing experience within the financial services industry. Ability to write compelling product marketing copy. Clear communicator able to operate at all levels in the organization and across cultural boundaries Work well under pressure with ability to meet tight deadlines. Can easily coordinate and find the nexus between multiple teams (particularly Compliance, Design and Digital) with the ability to quickly prioritize. Excellent Attention to detail Ability to work and deliver results independently, self-starter What we'll offer you: At DWS we're serious about diversity, equity and creating an inclusive culture where colleagues can be themselves sand it's important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you'll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you're interested in healthcare, company perks, or are thinking about your retirement plan, there's something for everyone. Some of our core benefits: 30 days' holiday + bank holidays, with the option to purchase additional days A non-contributory pension scheme, up to 10% Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. DWS' Hybrid Working model in the UK is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Employees who wish to sign-up to our Hybrid Working model are required to work in the office two days a week, and given the flexibility to work from home for the remaining three. Some business groups may need you to spend more time in the office, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 01, 2024
Full time
Job Description We are looking for someone like us that understands the marketing and digital marketing industry is at an inflection moment and that while this presents some challenges, with the right technology there will also be huge opportunities. Working in the Epsilon new business team you will have an enviable array of cutting edge digital solutions with which to win clients, powered by the leading digital Identifier Epsilon COREID. You'll be working to solve a range of client challenges dependant on each of their digital and data maturities. To do this we are looking for you to be a highly experienced Enterprise Sales Director who is able to balance problem solving and creative solutioning with a tenacious and inquisitive selling style. You will be selling across our Digital Media, Clean Room/CDP, Retail Media & Loyalty solutions with a focus on either Tier One accounts across a range of verticals or Entertainment & Gaming. Key responsibilities: Deliver annual revenue numbers based on closing new contracts for Epsilon with direct clients outside of Publicis Groupe. Develop and execute strategies to establish and nurture relationships in against Key target accounts Collaborate with Data, Product, Account Management and other teams to help deliver new accounts, thought leadership & product development. Maintain an understanding of our products and services and be able to effectively communicate their value proposition and landscapes to both internal and external stakeholders. Qualifications Key attributes are: Proven track record in delivering a range of digital and marketing solutions to Tier One businesses Knowledge of ecommerce landscape, and entertainment or Enterprise clients Knowledge of both ad and mar-tech landscapes, as well as the challenges with digital media specifically Curious to learn and challenge yourself and obsessively focused on personal development Highly driven, motivated, and ambitious self-starter Effective communication across multiple levels of an organization Multi-disciplined marketer who is versed across channels Strong understanding of selling multi-stakeholder deals We need you to have Excelled in a target driven sales position 7+ years of digital sales and marketing business experience Min 3 years of Adtech/Martech experience required Experience working with product development and marketing teams Ability to assess client objectives and formulate communications strategy across integrated digital channels Proven record in selling digital and martech solutions into Enterprise level businesses Works well in a team/highly collaborative environment Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF218196ECompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
CDAITO_ Information Security Assistant Manager Data: 8 apr 2024 Luogo: London, GB Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers' cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements: Scope and Purpose Information Security Senior Assistant Manager operates in close cooperation with the local Information Security Officer (ISO) and with the Head Office teams to ensure the definition of the objectives for the Cybersecurity and Business Continuity Programs and monitors compliance with such objectives. Specific accountabilities of the Information Security Senior Assistant Manager in support of the local ISO: • Support for the oversight of the state of information security and cybersecurity and provide periodic reports (at least annually) on the state of information security to /Top management • Adopt, implement and update Cybersecurity policies, rules, processes and procedures in line with Head Office regulatory Framework • In reporting to the Top Management, considers to the extent applicable the confidentiality of Nonpublic Information and the integrity and security of Information Systems, the cybersecurity policies and procedures, the material cyber risks, the overall effectiveness of information security and cybersecurity program and possible material cybersecurity events involving the branch • Work strategically with Head Office to ensure that all aspects of information security and cybersecurity are properly monitored and that security projects and tasks are properly coordinated • Perform continuous monitoring of Information Security and Cybersecurity programs to ensure compliance with objectives, policies and procedures • Identify and evaluate changes in local regulations, as well as trends in the Information Security and Cybersecurity sector, such as new products, new attacks and new countermeasures for applicability inside the Branch environment • Ensure the local execution of Business Continuity activities, including periodical Business Impact Analysis, tests and reporting, in line with the Group model. • Work with information owners in business units to determine appropriate security objectives • Monitor network activity for malicious activity • Monitor and evaluates vulnerability reports, vendor hot-fixes, and vendor patches for applicability to deployed technologies • Monitor the process of creating, changing, or removing user access across all systems • Monitor the access control program. Ensure that all appropriate documentation pertaining to the recording of account creations, deletions, and permissions are correctly maintained and approved • responsible for the Cybersecurity and Business Continuity Training Programs Required Experience Required Qualifications, Skills and Knowledge • Bachelor's in computer science, Information Technology or related field• Master's degree a plus• CISSP / CISM certification preferable• Experience in application security, vulnerability management• Solid background in assuring high level of Information Security management and Business Continuity management in an organization• I.T./Info/Cyber Security risk management experience , including application risk classification and application control assessments• Knowledge of financial industry products and related IT platform, a plus Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!
May 01, 2024
Full time
CDAITO_ Information Security Assistant Manager Data: 8 apr 2024 Luogo: London, GB Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers' cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements: Scope and Purpose Information Security Senior Assistant Manager operates in close cooperation with the local Information Security Officer (ISO) and with the Head Office teams to ensure the definition of the objectives for the Cybersecurity and Business Continuity Programs and monitors compliance with such objectives. Specific accountabilities of the Information Security Senior Assistant Manager in support of the local ISO: • Support for the oversight of the state of information security and cybersecurity and provide periodic reports (at least annually) on the state of information security to /Top management • Adopt, implement and update Cybersecurity policies, rules, processes and procedures in line with Head Office regulatory Framework • In reporting to the Top Management, considers to the extent applicable the confidentiality of Nonpublic Information and the integrity and security of Information Systems, the cybersecurity policies and procedures, the material cyber risks, the overall effectiveness of information security and cybersecurity program and possible material cybersecurity events involving the branch • Work strategically with Head Office to ensure that all aspects of information security and cybersecurity are properly monitored and that security projects and tasks are properly coordinated • Perform continuous monitoring of Information Security and Cybersecurity programs to ensure compliance with objectives, policies and procedures • Identify and evaluate changes in local regulations, as well as trends in the Information Security and Cybersecurity sector, such as new products, new attacks and new countermeasures for applicability inside the Branch environment • Ensure the local execution of Business Continuity activities, including periodical Business Impact Analysis, tests and reporting, in line with the Group model. • Work with information owners in business units to determine appropriate security objectives • Monitor network activity for malicious activity • Monitor and evaluates vulnerability reports, vendor hot-fixes, and vendor patches for applicability to deployed technologies • Monitor the process of creating, changing, or removing user access across all systems • Monitor the access control program. Ensure that all appropriate documentation pertaining to the recording of account creations, deletions, and permissions are correctly maintained and approved • responsible for the Cybersecurity and Business Continuity Training Programs Required Experience Required Qualifications, Skills and Knowledge • Bachelor's in computer science, Information Technology or related field• Master's degree a plus• CISSP / CISM certification preferable• Experience in application security, vulnerability management• Solid background in assuring high level of Information Security management and Business Continuity management in an organization• I.T./Info/Cyber Security risk management experience , including application risk classification and application control assessments• Knowledge of financial industry products and related IT platform, a plus Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
May 01, 2024
Full time
What you'll do Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
ASSET MANAGEMENT The Asset Management Division invests in corporate equity and debt, real estate equity and debt, and infrastructure-related assets and companies. The Asset Management Private investing business operates on a global platform and our team works in a fast-paced, exciting environment. We look for individuals with versatile skills and a passion for investing. YOUR IMPACT The Asset Management Division (AMD) Real Estate Operations team is seeking a Vice President to join the recently formed Real Estate Core Services team offering dedicated support for the Private Real Estate investing platform. The ideal candidate will have at least 5 years of experience closing or managing properties in the Yardi application. Experience with both direct real estate transactions and lending/borrowing transactions is preferred. AMD is focused on a wide range of real estate activities and transactions, including acquisition, disposition, financing (both lending and borrowing), construction, development, and asset management. Asset classes include office, retail, multifamily, hospitality and industrial. The Yardi position will provide support for many facets of the closing process related to these types of transactions, as well as general transaction project management. Excellent organizational, project management and customer service skills are required. The candidate must be a self-starter, have excellent verbal and written communication skills, be proficient in Word and Excel, and enjoy working in a team environment. KEY RESPONSIBILITIES Collaborate closely with Yardi implementation team and other consultant teams, GS workstream leads, and internal/external stakeholders and manage and direct activities of the London Yardi team. Oversee and manage system governance; review security configuration and control structure to identify gaps and propose recommended changes. Work with key stakeholders (GS and third parties) and manage onboarding strategy - for existing and new investments. Assist and support teams with property set up, entity setup and IM logic setup per deal, supporting Controllers, RE Core Services and asset managers. Lead in strategy development towards enterprise application integration strategies supporting the Yardi platform and related applications; Work with business teams and Engineering teams to translate business requirements into optimal Yardi solution: meaning (re) design process, develop training or implement tooling. Collaborate with the business Engineering teams to optimize data needs and data flows to support GS business operations, including reporting. Provide insights and guidance on best practices for the effective utilization of the Yardi platform for business needs while minimizing customizations. Maintain and update Yardi configuration documents governance framework, and related policies & procedures, training materials. Work with key internal stakeholders to maximize YARDI data output, reporting and assist with the implementation of future changes to enhance asset management capabilities. Ensure proper training to end users - both internally and externally Track emerging technologies, evaluating their applicability to business goals and operational requirements. Learn GS systems, process flows feeds, business needs to ensure comprehensive understanding in carrying out other responsibilities. REQUIREMENTS 5+ years of experience as a Yardi specialist in both Voyager and Investment Management Proven management skills; execution-oriented and experiencing work with global teams. Ability to manage multiple stakeholders, including third party consultants and has well-developed organization sensitivity. Excellent communication, presentation, and interpersonal skills. Comfortable working in high-pace, consensus-driven global team environment. Strong leadership skills with ability to train, coach and organize teams (direct and indirect) Critical thinking and problem-solving skills. Systems-oriented with creative and analytical skills with ability to create innovative solutions. Strong data management, knowledge of real estate accounting and financial reporting. Commercial real estate knowledge, property operations experience preferable. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
May 01, 2024
Full time
ASSET MANAGEMENT The Asset Management Division invests in corporate equity and debt, real estate equity and debt, and infrastructure-related assets and companies. The Asset Management Private investing business operates on a global platform and our team works in a fast-paced, exciting environment. We look for individuals with versatile skills and a passion for investing. YOUR IMPACT The Asset Management Division (AMD) Real Estate Operations team is seeking a Vice President to join the recently formed Real Estate Core Services team offering dedicated support for the Private Real Estate investing platform. The ideal candidate will have at least 5 years of experience closing or managing properties in the Yardi application. Experience with both direct real estate transactions and lending/borrowing transactions is preferred. AMD is focused on a wide range of real estate activities and transactions, including acquisition, disposition, financing (both lending and borrowing), construction, development, and asset management. Asset classes include office, retail, multifamily, hospitality and industrial. The Yardi position will provide support for many facets of the closing process related to these types of transactions, as well as general transaction project management. Excellent organizational, project management and customer service skills are required. The candidate must be a self-starter, have excellent verbal and written communication skills, be proficient in Word and Excel, and enjoy working in a team environment. KEY RESPONSIBILITIES Collaborate closely with Yardi implementation team and other consultant teams, GS workstream leads, and internal/external stakeholders and manage and direct activities of the London Yardi team. Oversee and manage system governance; review security configuration and control structure to identify gaps and propose recommended changes. Work with key stakeholders (GS and third parties) and manage onboarding strategy - for existing and new investments. Assist and support teams with property set up, entity setup and IM logic setup per deal, supporting Controllers, RE Core Services and asset managers. Lead in strategy development towards enterprise application integration strategies supporting the Yardi platform and related applications; Work with business teams and Engineering teams to translate business requirements into optimal Yardi solution: meaning (re) design process, develop training or implement tooling. Collaborate with the business Engineering teams to optimize data needs and data flows to support GS business operations, including reporting. Provide insights and guidance on best practices for the effective utilization of the Yardi platform for business needs while minimizing customizations. Maintain and update Yardi configuration documents governance framework, and related policies & procedures, training materials. Work with key internal stakeholders to maximize YARDI data output, reporting and assist with the implementation of future changes to enhance asset management capabilities. Ensure proper training to end users - both internally and externally Track emerging technologies, evaluating their applicability to business goals and operational requirements. Learn GS systems, process flows feeds, business needs to ensure comprehensive understanding in carrying out other responsibilities. REQUIREMENTS 5+ years of experience as a Yardi specialist in both Voyager and Investment Management Proven management skills; execution-oriented and experiencing work with global teams. Ability to manage multiple stakeholders, including third party consultants and has well-developed organization sensitivity. Excellent communication, presentation, and interpersonal skills. Comfortable working in high-pace, consensus-driven global team environment. Strong leadership skills with ability to train, coach and organize teams (direct and indirect) Critical thinking and problem-solving skills. Systems-oriented with creative and analytical skills with ability to create innovative solutions. Strong data management, knowledge of real estate accounting and financial reporting. Commercial real estate knowledge, property operations experience preferable. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description We're recruiting for aLearning & Development Team Leader to join us. We're offering acompetitive base salary. You will be helping to fulfil the vision of becoming the long term savings partner of choice for all of our customers and clients. Managing, developing, inspiring and motivating a team of Learning and Development Consultants to provide innovative and creative knowledge, skills and core process/solutions that meet business needs. What you'll be doing: Providing inspirational leadership to your team, ensuring that your colleagues have the knowledge, skills, experience and confidence to deliver high impact learning and development initiatives Managing your team in line with Legal & General's policies and procedures, including the Unite Partnership Agreement, so that the team's objectives are consistently achieved Working collaboratively with the wider Future Capabilities Team to ensure Operational readiness initiatives are planned effectively, measurable, and fit for purpose. Ensuring they are delivered in a timely, cost effective and efficient way Proactively managing your team and Learning & Development peers, to make sure there's fairness and all your team have the opportunity to develop and business regulatory requirements are met Overseeing the creation of innovative, and the improvement of existing, learning and development solutions. Evaluating current solutions to ensure they are up to date and compliant Being the face of Learning & Development by holding consultancies with Senior Managers so we can identify learning and development solutions to support and sustain ongoing success as well as being able to communicate best practice with your peers Researching , planning , designing and creating engaging, innovative and informing learning and development solutions to ensure competency is achieved across Retail Workplace utilizing the Learning and Development Consultants to support as needed Qualifications Who we're looking for: Learning & Development in a Financial Services environment experience essential including coaching Management Development experience Expert knowledge of pensions and investments products, processes legislation and the regulatory framework Able to coach in both 1:1 and group situations Microsoft Office :Expert knowledge of PowerPoint, good knowledge of Word and Excel, administration level of My Performance on behalf of business areas Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes Generous pension contribution Life assurance Private medical insurance (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice There are the many discounts we offer - both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you. "videos": "title":"Videos To Watch","urls": , , ,
May 01, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions. Job Description We're recruiting for aLearning & Development Team Leader to join us. We're offering acompetitive base salary. You will be helping to fulfil the vision of becoming the long term savings partner of choice for all of our customers and clients. Managing, developing, inspiring and motivating a team of Learning and Development Consultants to provide innovative and creative knowledge, skills and core process/solutions that meet business needs. What you'll be doing: Providing inspirational leadership to your team, ensuring that your colleagues have the knowledge, skills, experience and confidence to deliver high impact learning and development initiatives Managing your team in line with Legal & General's policies and procedures, including the Unite Partnership Agreement, so that the team's objectives are consistently achieved Working collaboratively with the wider Future Capabilities Team to ensure Operational readiness initiatives are planned effectively, measurable, and fit for purpose. Ensuring they are delivered in a timely, cost effective and efficient way Proactively managing your team and Learning & Development peers, to make sure there's fairness and all your team have the opportunity to develop and business regulatory requirements are met Overseeing the creation of innovative, and the improvement of existing, learning and development solutions. Evaluating current solutions to ensure they are up to date and compliant Being the face of Learning & Development by holding consultancies with Senior Managers so we can identify learning and development solutions to support and sustain ongoing success as well as being able to communicate best practice with your peers Researching , planning , designing and creating engaging, innovative and informing learning and development solutions to ensure competency is achieved across Retail Workplace utilizing the Learning and Development Consultants to support as needed Qualifications Who we're looking for: Learning & Development in a Financial Services environment experience essential including coaching Management Development experience Expert knowledge of pensions and investments products, processes legislation and the regulatory framework Able to coach in both 1:1 and group situations Microsoft Office :Expert knowledge of PowerPoint, good knowledge of Word and Excel, administration level of My Performance on behalf of business areas Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes Generous pension contribution Life assurance Private medical insurance (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice There are the many discounts we offer - both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you. "videos": "title":"Videos To Watch","urls": , , ,
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Do you love helping to customers? Would you thrive in a role where you are talking to customers all day? Are you experienced in the world of customer service? If this sounds like you, then look no further! We're recruiting for Customer Service Advisors tosupport our life insurance customers. This team delivers a first-class customer experience throughout the life of their policy, building and maintaining customers' trust and confidence to maximise customer satisfaction and business retention. We're offering a starting salary of£22,000 increasing to £23,000 once successfully passing probation. This team has a great progression scheme whereby within 12-18 months your salary could increase to £25,500 depending on your performance. This team offers an excellent discretionary monthly bonus scheme meaning you could earn up to an additional £400 per month on top of your base salary. Following a short period of training in our office, you'll then be50% homebased and 50% based from our Cardiff office. The role isfull time Monday to Friday and thelatest you'll finish is 18:00,meaning you'll have the weekends off to relax! You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers. Our Customer Service teams are made up of professionals from a range of backgrounds includingcall centre, retail, hospitality and salesto name a few. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: Monthly performance related bonus (discretionary and based on performance metrics) 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday meaning you'll have plenty of time to do what you love outside of work. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing You'll provide customers with a first-class experience during every interaction. You'll manage customer contact, especially the more complex cases, verbally or in writing, across a range of customer processes. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Help make decisions on what the best outcome for the customer is, to ensure that the customer is treated fairly and that a positive relationship is built with them so that they continue to stay with us. You'll use our in-house systems to give our customers a positive experience whilst, maintaining compliance. Offering support to other team members or other areas, contributing to a highly motivated, straightforward, and collaborative culture. Proactively share feedback and solutions on how we can improve our service, products and processes. Identify, analyse and resolve customer complaints and completing investigations on these. Support opportunities to retain business and generate leads, by fully understanding what a customer is asking for and providing a tailored response, or passing a lead through to the appropriate sales channel via the agreed process. Where a tailored response is given ensure the customer fully understands the consequences behind their request, and offer alternative options for them to consider where appropriate, to help them make the right decision. Steer your own development; provide a great customer experience whilst helping you get to where you want to get to in your career. Qualifications People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication skills and passion to support customers, whatever their personal circumstances. Given the nature of some of the calls we receive, its important you're authentic and empathetic. Customer service experience within the financial services, travel or retail sector is preferred but not essential. We'd also consider candidates who haven't got customer service experience, who have the natural strengths to thrive in this role. Passion for customer experience and getting things right first time. Confidence in using a desktop or laptop and experienced in using MS Office. The skills above are really important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers. Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Do you love helping to customers? Would you thrive in a role where you are talking to customers all day? Are you experienced in the world of customer service? If this sounds like you, then look no further! We're recruiting for Customer Service Advisors tosupport our life insurance customers. This team delivers a first-class customer experience throughout the life of their policy, building and maintaining customers' trust and confidence to maximise customer satisfaction and business retention. We're offering a starting salary of£22,000 increasing to £23,000 once successfully passing probation. This team has a great progression scheme whereby within 12-18 months your salary could increase to £25,500 depending on your performance. This team offers an excellent discretionary monthly bonus scheme meaning you could earn up to an additional £400 per month on top of your base salary. Following a short period of training in our office, you'll then be50% homebased and 50% based from our Cardiff office. The role isfull time Monday to Friday and thelatest you'll finish is 18:00,meaning you'll have the weekends off to relax! You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers. Our Customer Service teams are made up of professionals from a range of backgrounds includingcall centre, retail, hospitality and salesto name a few. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: Monthly performance related bonus (discretionary and based on performance metrics) 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday meaning you'll have plenty of time to do what you love outside of work. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing You'll provide customers with a first-class experience during every interaction. You'll manage customer contact, especially the more complex cases, verbally or in writing, across a range of customer processes. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Help make decisions on what the best outcome for the customer is, to ensure that the customer is treated fairly and that a positive relationship is built with them so that they continue to stay with us. You'll use our in-house systems to give our customers a positive experience whilst, maintaining compliance. Offering support to other team members or other areas, contributing to a highly motivated, straightforward, and collaborative culture. Proactively share feedback and solutions on how we can improve our service, products and processes. Identify, analyse and resolve customer complaints and completing investigations on these. Support opportunities to retain business and generate leads, by fully understanding what a customer is asking for and providing a tailored response, or passing a lead through to the appropriate sales channel via the agreed process. Where a tailored response is given ensure the customer fully understands the consequences behind their request, and offer alternative options for them to consider where appropriate, to help them make the right decision. Steer your own development; provide a great customer experience whilst helping you get to where you want to get to in your career. Qualifications People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication skills and passion to support customers, whatever their personal circumstances. Given the nature of some of the calls we receive, its important you're authentic and empathetic. Customer service experience within the financial services, travel or retail sector is preferred but not essential. We'd also consider candidates who haven't got customer service experience, who have the natural strengths to thrive in this role. Passion for customer experience and getting things right first time. Confidence in using a desktop or laptop and experienced in using MS Office. The skills above are really important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers. Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections - Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country Job: Retail - Store Primary Location: GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 243573 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
May 01, 2024
Full time
Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining . Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. We are looking for a dynamic and inspirational Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections - Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications You will have: Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment Experience setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading, coaching and developing a team to succeed Experience of creating and executing in-store events Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proficient in Microsoft office Proof of right to live and work in the country Job: Retail - Store Primary Location: GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 243573 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.