Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English - excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Sep 12, 2025
Full time
Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English - excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we're not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Principal People Recruitment
Burnham-on-sea, Somerset
Principal People are delighted to be working exclusively with a leading UK manufacturing organisation who are looking to appoint a SHEQ Manager. This is a fantastic opportunity for a health, safety, environmental and quality professional to take ownership of a multi-site role, driving both cultural change and continuous improvement across four factory locations. The successful candidate will join a family-owned, people-focused business that is growing steadily and places health, safety and quality at the heart of its operations. This is an on-site, operationally focused role with the opportunity to influence senior stakeholders and lead a dedicated quality team. The key duties include: Leading and driving cultural change across health, safety, environment and quality. Managing SHEQ compliance across four local manufacturing facilities. Ensuring risk assessments and safe systems of work are in place and regularly reviewed. Developing, implementing and maintaining safety action plans and compliance programmes. Leading and managing the Quality department, including QA staff across portfolio. Maintaining and developing ISO standards (9001, 14001 and working towards 45001). Investigating incidents and non-conformances to ensure root causes are addressed. Managing accident, incident and near-miss reporting, ensuring thorough investigation and follow-up. Preparing board reports and presenting SHEQ performance to the senior leadership team. Supporting product development and liaising with suppliers to ensure compliance with regulations and quality standards. Why should you apply for the role? Opportunity to lead SHEQ across a dynamic and growing manufacturing business. High levels of autonomy to make positive change, backed by engaged senior leadership. A varied role covering multiple sites all based locally, each with unique challenges. Full support for professional development, including sponsorship for further qualifications (e.g. NEBOSH Diploma). Be part of a collaborative and supportive leadership culture where SHEQ is a genuine priority. We would love to see CVs from people who have: NEBOSH General Certificate Experience within all aspects of QHSE Experience within an operational safety environment (Manufacturing, Food, Warehousing preferred) Previous experience at both an operational and strategic level within SHEQ.
Sep 11, 2025
Full time
Principal People are delighted to be working exclusively with a leading UK manufacturing organisation who are looking to appoint a SHEQ Manager. This is a fantastic opportunity for a health, safety, environmental and quality professional to take ownership of a multi-site role, driving both cultural change and continuous improvement across four factory locations. The successful candidate will join a family-owned, people-focused business that is growing steadily and places health, safety and quality at the heart of its operations. This is an on-site, operationally focused role with the opportunity to influence senior stakeholders and lead a dedicated quality team. The key duties include: Leading and driving cultural change across health, safety, environment and quality. Managing SHEQ compliance across four local manufacturing facilities. Ensuring risk assessments and safe systems of work are in place and regularly reviewed. Developing, implementing and maintaining safety action plans and compliance programmes. Leading and managing the Quality department, including QA staff across portfolio. Maintaining and developing ISO standards (9001, 14001 and working towards 45001). Investigating incidents and non-conformances to ensure root causes are addressed. Managing accident, incident and near-miss reporting, ensuring thorough investigation and follow-up. Preparing board reports and presenting SHEQ performance to the senior leadership team. Supporting product development and liaising with suppliers to ensure compliance with regulations and quality standards. Why should you apply for the role? Opportunity to lead SHEQ across a dynamic and growing manufacturing business. High levels of autonomy to make positive change, backed by engaged senior leadership. A varied role covering multiple sites all based locally, each with unique challenges. Full support for professional development, including sponsorship for further qualifications (e.g. NEBOSH Diploma). Be part of a collaborative and supportive leadership culture where SHEQ is a genuine priority. We would love to see CVs from people who have: NEBOSH General Certificate Experience within all aspects of QHSE Experience within an operational safety environment (Manufacturing, Food, Warehousing preferred) Previous experience at both an operational and strategic level within SHEQ.
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Quality Manager (Late Shift) to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. Shift Times: Monday to Friday 3pm - 11pm Every day is different at The Bread Factory, but here are some of the things you will be doing: Lead the team to implement the quality management system, HACCP, and internal audits to ensure compliance. Manage microbiological, nutritional, and chemical testing schedules. Support external audits to ensure compliance and demonstrate operational practices. Develop QA team capability through the Technical Strategy and enhance production understanding of technical requirements. Monitor KPIs, adjust activities to meet targets, and address any abnormalities to the specifications. Oversee corrective actions from KPI meetings, audits, and feedback, ensuring continuous improvement. Plan resource utilisation for QM's, hygiene, and group requirements and lead projects for bakery efficiency. Our team tells us you will be a great addition if you: Over 5 years of food manufacturing experience, in a technical role. Strong literacy, numeracy, and communication skills, with exceptional attention to detail. Highly organised, with effective time management. BSc or higher in Food Safety or a related field, along with Level 3 HACCP and Internal Audit qualification. Experience with BRCGS and Retailers' Codes of Practice. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 23 days holiday (pro-rata) Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Sep 11, 2025
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Quality Manager (Late Shift) to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. Shift Times: Monday to Friday 3pm - 11pm Every day is different at The Bread Factory, but here are some of the things you will be doing: Lead the team to implement the quality management system, HACCP, and internal audits to ensure compliance. Manage microbiological, nutritional, and chemical testing schedules. Support external audits to ensure compliance and demonstrate operational practices. Develop QA team capability through the Technical Strategy and enhance production understanding of technical requirements. Monitor KPIs, adjust activities to meet targets, and address any abnormalities to the specifications. Oversee corrective actions from KPI meetings, audits, and feedback, ensuring continuous improvement. Plan resource utilisation for QM's, hygiene, and group requirements and lead projects for bakery efficiency. Our team tells us you will be a great addition if you: Over 5 years of food manufacturing experience, in a technical role. Strong literacy, numeracy, and communication skills, with exceptional attention to detail. Highly organised, with effective time management. BSc or higher in Food Safety or a related field, along with Level 3 HACCP and Internal Audit qualification. Experience with BRCGS and Retailers' Codes of Practice. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 23 days holiday (pro-rata) Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
QA Auditor We drive our own success. Up to £30,000 per annum (including nightshift allowance) On site staff shop, MyBargains discount platform and more. Bakkavor Meals London - Park Royal (Elveden site) Fully Site based Thursday - Sunday 5pm-3am Permanent role Why join us? We're constantly evolving, progressing, and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fueling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realize their potential, and build a brilliant future for themselves at Bakkavor. What we do. This particular role is at our Bakkavor Meals site in Park Royal - West London. Split across 3 factories and 1 distribution centre. The factories make chilled ready meals, houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. To audit, monitor, improve and evaluate quality systems and procedures and provide technical support for the operational teams while maintaining and promoting technical and quality standards in line with business needs and customer requirements with guidance from QA Supervisor / Manager. Compliance tasks: Critical Control Points annual validations Allergen validations Packaging intake verification Conducting internal audits Quality Auditors tasks: Monitoring environmental and hygiene practises, including post clean line sign-off, collection of swabs & water samples Quality checks and then collection of finished product and raw materials for microbiological & nutritional testing Conducting various daily audits (including GMP, Glass & Plastics audits, and ensuring corrective action with the shift manager Conducting internal quality assessment panels (QAS) throughout the shift & raising issues with the senior key-op/ shift manager Calibration & Verification of factory equipment Raising & completion of factory non conformances Dealing with shift issues & completion of QA shift report Complaint & Olympus mismatches Investigations About you. Ideally you will have some professional experience within a similar Technical/QA role in a food environment, but skills can be taught and if you have the enthusiasm and drive to develop within quality assurance this is an excellent first role. Understanding the chain of custody within the food environment and a background of working on small to mid-sized quality improvement projects, such as implementing new procedures and defining new supporting documentation - will be key. You will be an excellent communicator who can work alone with a proactive and innovative approach to problem solving What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Sep 11, 2025
Full time
QA Auditor We drive our own success. Up to £30,000 per annum (including nightshift allowance) On site staff shop, MyBargains discount platform and more. Bakkavor Meals London - Park Royal (Elveden site) Fully Site based Thursday - Sunday 5pm-3am Permanent role Why join us? We're constantly evolving, progressing, and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fueling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realize their potential, and build a brilliant future for themselves at Bakkavor. What we do. This particular role is at our Bakkavor Meals site in Park Royal - West London. Split across 3 factories and 1 distribution centre. The factories make chilled ready meals, houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. To audit, monitor, improve and evaluate quality systems and procedures and provide technical support for the operational teams while maintaining and promoting technical and quality standards in line with business needs and customer requirements with guidance from QA Supervisor / Manager. Compliance tasks: Critical Control Points annual validations Allergen validations Packaging intake verification Conducting internal audits Quality Auditors tasks: Monitoring environmental and hygiene practises, including post clean line sign-off, collection of swabs & water samples Quality checks and then collection of finished product and raw materials for microbiological & nutritional testing Conducting various daily audits (including GMP, Glass & Plastics audits, and ensuring corrective action with the shift manager Conducting internal quality assessment panels (QAS) throughout the shift & raising issues with the senior key-op/ shift manager Calibration & Verification of factory equipment Raising & completion of factory non conformances Dealing with shift issues & completion of QA shift report Complaint & Olympus mismatches Investigations About you. Ideally you will have some professional experience within a similar Technical/QA role in a food environment, but skills can be taught and if you have the enthusiasm and drive to develop within quality assurance this is an excellent first role. Understanding the chain of custody within the food environment and a background of working on small to mid-sized quality improvement projects, such as implementing new procedures and defining new supporting documentation - will be key. You will be an excellent communicator who can work alone with a proactive and innovative approach to problem solving What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
We are looking for a skilled Site Engineer to join our construction team, supporting the successful delivery of healthcare, education, and leisure projects across the North West. The role involves setting out, surveying, and ensuring technical accuracy on-site, as well as supporting project management, health & safety compliance, and quality control. The successful candidate will play a key role in delivering projects safely, on programme, and to the highest standard. Key Responsibilities Engineering & Technical Duties Set out, level, and survey the site in accordance with drawings and specifications. Provide accurate technical support and advice to site teams. Ensure quality control of works, checking compliance with design, standards, and regulations. Assist with resolving technical issues and liaising with designers and consultants. Maintain site records, as-built drawings, and setting out logs. Project Support Support Site and Project Managers in planning, programming, and monitoring progress. Supervise subcontractors and trades to ensure works are completed to specification. Assist with coordination of materials, plant, and equipment. Contribute to site meetings and progress reporting. Health, Safety & Compliance Ensure works are carried out safely and in compliance with company H&S policies. Conduct regular checks and support risk assessments and method statements. Apply safeguarding and operational protocols in live environments (schools, hospitals, leisure centres). Stakeholder & Team Coordination Liaise with clients, consultants, subcontractors, and colleagues. Communicate effectively with the project team to resolve issues and maintain progress. Support a collaborative and positive site culture. Essential Skills & Experience Previous experience as a Site Engineer within construction. Strong knowledge of setting out techniques, surveying equipment (e.g. total stations, GPS), and QA processes. Experience working on live environments (healthcare, education, leisure) preferred. Understanding of construction methods, building regulations, and technical standards. IT literate with experience using CAD and MS Office. Qualifications HNC/Degree in Civil Engineering, Construction Management, or related field - essential CSCS Card (appropriate level) - essential SMSTS/SSSTS - desirable First Aid at Work - desirable Personal Attributes Detail-oriented and accurate in technical delivery. Strong problem-solving skills with a proactive approach. Good communication and teamwork abilities. Flexible and willing to travel across the North West. Professional, reliable, and client-focused. Salary & Benefits Competitive salary (dependent on experience). Company car/allowance. Pension scheme. 25 days annual leave plus bank holidays. Ongoing training and career development. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Sep 10, 2025
Full time
We are looking for a skilled Site Engineer to join our construction team, supporting the successful delivery of healthcare, education, and leisure projects across the North West. The role involves setting out, surveying, and ensuring technical accuracy on-site, as well as supporting project management, health & safety compliance, and quality control. The successful candidate will play a key role in delivering projects safely, on programme, and to the highest standard. Key Responsibilities Engineering & Technical Duties Set out, level, and survey the site in accordance with drawings and specifications. Provide accurate technical support and advice to site teams. Ensure quality control of works, checking compliance with design, standards, and regulations. Assist with resolving technical issues and liaising with designers and consultants. Maintain site records, as-built drawings, and setting out logs. Project Support Support Site and Project Managers in planning, programming, and monitoring progress. Supervise subcontractors and trades to ensure works are completed to specification. Assist with coordination of materials, plant, and equipment. Contribute to site meetings and progress reporting. Health, Safety & Compliance Ensure works are carried out safely and in compliance with company H&S policies. Conduct regular checks and support risk assessments and method statements. Apply safeguarding and operational protocols in live environments (schools, hospitals, leisure centres). Stakeholder & Team Coordination Liaise with clients, consultants, subcontractors, and colleagues. Communicate effectively with the project team to resolve issues and maintain progress. Support a collaborative and positive site culture. Essential Skills & Experience Previous experience as a Site Engineer within construction. Strong knowledge of setting out techniques, surveying equipment (e.g. total stations, GPS), and QA processes. Experience working on live environments (healthcare, education, leisure) preferred. Understanding of construction methods, building regulations, and technical standards. IT literate with experience using CAD and MS Office. Qualifications HNC/Degree in Civil Engineering, Construction Management, or related field - essential CSCS Card (appropriate level) - essential SMSTS/SSSTS - desirable First Aid at Work - desirable Personal Attributes Detail-oriented and accurate in technical delivery. Strong problem-solving skills with a proactive approach. Good communication and teamwork abilities. Flexible and willing to travel across the North West. Professional, reliable, and client-focused. Salary & Benefits Competitive salary (dependent on experience). Company car/allowance. Pension scheme. 25 days annual leave plus bank holidays. Ongoing training and career development. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.
Sep 09, 2025
Full time
We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.
Position : Operations Manager, Production Manager Location : Bradford Sector : Non-food manufacturing, electrical and mechanical assembly, electro-mechanical assembly, engineering, manufacturing and production Salary : 50,000 - 60,000 Please note : due to the need for security clearance, we can only consider UK passport holders for this role About the Role : Leading a team of about 60 people, you will bring motivation and strategic vision into an electro-mechanical assembly facility. Taking responsibility for safety. quality, delivery, cost and people, you will ensure that the operation runs to its expected high levels of efficiency The detail : Manage, lead and coach the production team and department leaders Track succession planning and staff development through the appraisal and objective setting process. Ensure supply of people, parts & equipment for the short, medium and long term Define, acquire & manage resource requirements in terms of space, efficiency, manpower, tools & equipment to meet current commitments and future growth requirements. To deliver yearly, monthly & weekly revenue plans. Create a master production plan Develop internal strategy to improve and grow the operations team Maintain key performance indicators and operational excellence in line with business objectives. Identification of and mitigating action of risk & opportunity within all operational aspects of the business plans. Ensure all HS&E requirements are supported, maintained, updated and complied with in conjunction with the HS&E Manager. Work with the QA team on issues which arise and drive a quality mindset that is at the forefront of all employee's actions. Full responsibility for production team leaders, production operators, stores and production engineering. Engage with input to customer bids, generating proposals and submitting costings for existing and new products. Ensure this quoted information for operations translates into reality when the bid converts to a firm order. Be the customer and supplier point of contact for escalation outside of the normal communication channels. About You UK Passport holder Degree qualified with a good engineering technical background. Implementing and sustaining continuous improvement activities within a production environment is essential. Experience working within an electro-mechanical environment preferre P&L experience would be of benefit. Operations management and leadership experience preferably within a high-tech manufacturing environment. Experience of ERP essential - SAP specific would be of benefit. Experience of working within a project. Ability to manage specific resolution & improvement projects. Experience of delivering business change within a manufacturing/engineering environment. Experience of business risk management. Experience with & implementation of operational excellence tools would be of benefit. Excellent communication, organisation and leadership skills with the drive and ability to motivate and inspire multi-functional teams to achieve business targets. Self-motivated and the ability to work under pressure. What is on offer ? Basic salary 50,000- 60,000 Salary sacrifice-led pension plan that matches employee contributions up to 7% Employee Assistance Programme Salary sacrifice Electric Vehicle car scheme Free life assurance cover at the value of four times basic annual salary Holiday purchase scheme which enables employees to purchase an additional week's worth of annual leave each year Comprehensive wellbeing programme that supports employees with their physical, mental and financial health, as well as their cultural/environmental wellbeing Competitive employee discounts platform that provides employees with discounts with leading brands/retailers Internal reward and recognition scheme linked to internal benefits platform Cycle to Work scheme Enhanced family-friendly benefits Company sick pay Equality, Diversity & Inclusion Committee that supports and champions employee diversity Local discounts and offers (e.g. gym) Key Words : electrical and mechanical assembly, electro-mechanical assembly, engineering, manufacturing and production, Operations manager, production manager, Bradford About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Sep 08, 2025
Full time
Position : Operations Manager, Production Manager Location : Bradford Sector : Non-food manufacturing, electrical and mechanical assembly, electro-mechanical assembly, engineering, manufacturing and production Salary : 50,000 - 60,000 Please note : due to the need for security clearance, we can only consider UK passport holders for this role About the Role : Leading a team of about 60 people, you will bring motivation and strategic vision into an electro-mechanical assembly facility. Taking responsibility for safety. quality, delivery, cost and people, you will ensure that the operation runs to its expected high levels of efficiency The detail : Manage, lead and coach the production team and department leaders Track succession planning and staff development through the appraisal and objective setting process. Ensure supply of people, parts & equipment for the short, medium and long term Define, acquire & manage resource requirements in terms of space, efficiency, manpower, tools & equipment to meet current commitments and future growth requirements. To deliver yearly, monthly & weekly revenue plans. Create a master production plan Develop internal strategy to improve and grow the operations team Maintain key performance indicators and operational excellence in line with business objectives. Identification of and mitigating action of risk & opportunity within all operational aspects of the business plans. Ensure all HS&E requirements are supported, maintained, updated and complied with in conjunction with the HS&E Manager. Work with the QA team on issues which arise and drive a quality mindset that is at the forefront of all employee's actions. Full responsibility for production team leaders, production operators, stores and production engineering. Engage with input to customer bids, generating proposals and submitting costings for existing and new products. Ensure this quoted information for operations translates into reality when the bid converts to a firm order. Be the customer and supplier point of contact for escalation outside of the normal communication channels. About You UK Passport holder Degree qualified with a good engineering technical background. Implementing and sustaining continuous improvement activities within a production environment is essential. Experience working within an electro-mechanical environment preferre P&L experience would be of benefit. Operations management and leadership experience preferably within a high-tech manufacturing environment. Experience of ERP essential - SAP specific would be of benefit. Experience of working within a project. Ability to manage specific resolution & improvement projects. Experience of delivering business change within a manufacturing/engineering environment. Experience of business risk management. Experience with & implementation of operational excellence tools would be of benefit. Excellent communication, organisation and leadership skills with the drive and ability to motivate and inspire multi-functional teams to achieve business targets. Self-motivated and the ability to work under pressure. What is on offer ? Basic salary 50,000- 60,000 Salary sacrifice-led pension plan that matches employee contributions up to 7% Employee Assistance Programme Salary sacrifice Electric Vehicle car scheme Free life assurance cover at the value of four times basic annual salary Holiday purchase scheme which enables employees to purchase an additional week's worth of annual leave each year Comprehensive wellbeing programme that supports employees with their physical, mental and financial health, as well as their cultural/environmental wellbeing Competitive employee discounts platform that provides employees with discounts with leading brands/retailers Internal reward and recognition scheme linked to internal benefits platform Cycle to Work scheme Enhanced family-friendly benefits Company sick pay Equality, Diversity & Inclusion Committee that supports and champions employee diversity Local discounts and offers (e.g. gym) Key Words : electrical and mechanical assembly, electro-mechanical assembly, engineering, manufacturing and production, Operations manager, production manager, Bradford About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Are you an exceptional leader with a passion for championing quality and technical excellence? If you've been on the hunt for a place where your experience in QA management and manufacturing can truly make a profound impact, then this Factory Technical Manager role could be the ideal opportunity for you. Our client a leader in its field has an immediate opening for a Factory Technical Manager. This is the key role responsible for driving the technical agenda within the operation function, ensuring adherence to quality, legal, food safety, brand integrity, and culture. In this role, you'll be joining a dynamic team that is collectively committed to delivering superior products. You'll be accountable for the site Quality Assurance Department and will work closely with site operations teams to ensure quality, legality, food safety, and brand integrity at every touchpoint. You'll also take on a core deputy role, supporting the Senior Technical Manager. But it's not just about what the company needs - it's also about what you as a potential candidate want. You can look forward to getting to the heart of what's happening at the operational level. Plus, you'll enjoy the autonomy to make real changes and delight in seeing the positive ripple effects of your work. Key Responsibilities: - Leadership & compliance: Take point on guiding, implementing, and maintaining the HACCP and QA practices. - QA Systems Management: Ensure alignment with industry best practices, customer requirements, and the standards set by the BRC. - Product & Process: Oversee all aspects of quality assurance, from raw materials to finished goods, and help drive continuous improvement. But let's zoom in on you, the ideal candidate. You're not just experienced, but knowledgeable across food processing, manufacturing, food labeling, and legislation. You've got a firm handle on BRC-accreditation, FMCG, and Quality Systems. Plus, you leverage your IT and technical skills to the max, using spreadsheets, data analysis, SAP and mastering all new software swiftly. And finally, you're a qualified professional, with a significant record of achievements in similar roles. Alongside these, your levity and resilient nature make it easy for you to foster a positive work environment. You're not just looking for a job; you're seeking an opportunity where you can lead, motivate, and drive positive change within a respected organisation. So, if you're ready to step up, roll up your sleeves, and embrace a pivotal role in ensuring our client's continued success, apply today. The Factory Technical Manager role offers a compelling combination of challenge, professional development, and the opportunity to leave your mark on a company that's setting the pace in the industry. Let's talk about how you can bring your expertise to our client's dynamic team!
Sep 08, 2025
Full time
Are you an exceptional leader with a passion for championing quality and technical excellence? If you've been on the hunt for a place where your experience in QA management and manufacturing can truly make a profound impact, then this Factory Technical Manager role could be the ideal opportunity for you. Our client a leader in its field has an immediate opening for a Factory Technical Manager. This is the key role responsible for driving the technical agenda within the operation function, ensuring adherence to quality, legal, food safety, brand integrity, and culture. In this role, you'll be joining a dynamic team that is collectively committed to delivering superior products. You'll be accountable for the site Quality Assurance Department and will work closely with site operations teams to ensure quality, legality, food safety, and brand integrity at every touchpoint. You'll also take on a core deputy role, supporting the Senior Technical Manager. But it's not just about what the company needs - it's also about what you as a potential candidate want. You can look forward to getting to the heart of what's happening at the operational level. Plus, you'll enjoy the autonomy to make real changes and delight in seeing the positive ripple effects of your work. Key Responsibilities: - Leadership & compliance: Take point on guiding, implementing, and maintaining the HACCP and QA practices. - QA Systems Management: Ensure alignment with industry best practices, customer requirements, and the standards set by the BRC. - Product & Process: Oversee all aspects of quality assurance, from raw materials to finished goods, and help drive continuous improvement. But let's zoom in on you, the ideal candidate. You're not just experienced, but knowledgeable across food processing, manufacturing, food labeling, and legislation. You've got a firm handle on BRC-accreditation, FMCG, and Quality Systems. Plus, you leverage your IT and technical skills to the max, using spreadsheets, data analysis, SAP and mastering all new software swiftly. And finally, you're a qualified professional, with a significant record of achievements in similar roles. Alongside these, your levity and resilient nature make it easy for you to foster a positive work environment. You're not just looking for a job; you're seeking an opportunity where you can lead, motivate, and drive positive change within a respected organisation. So, if you're ready to step up, roll up your sleeves, and embrace a pivotal role in ensuring our client's continued success, apply today. The Factory Technical Manager role offers a compelling combination of challenge, professional development, and the opportunity to leave your mark on a company that's setting the pace in the industry. Let's talk about how you can bring your expertise to our client's dynamic team!
Job Title: Technical Manager Location: South West Scotland (Relocation Support Considered) Salary: Competitive + Benefits Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for a Technical Manager to join a well-established and growing food manufacturing site in South West Scotland. This is a senior leadership role ideal for someone passionate about food safety, quality, and driving technical excellence across the site. As Technical Manager, you will lead the technical agenda - ensuring products meet the highest standards of safety, legality, and quality while supporting continuous improvement and operational efficiency. You ll manage a capable technical team and work closely with production, commercial, and NPD functions. Key Responsibilities Lead and develop the technical, QA, and compliance teams on site Maintain and improve food safety and quality systems in line with BRC, customer, and legal standards Manage site HACCP, TACCP, VACCP and internal audit programmes Ensure readiness for third-party, customer, and regulatory audits Collaborate cross-functionally to support operational decisions relating to quality and compliance Drive continuous improvement initiatives and support cultural development across the site About You Proven experience in a Technical Manager or Senior Technical role within a high-risk food manufacturing environment Strong knowledge of BRCGS, HACCP, and retailer technical standards Excellent leadership, communication, and influencing skills A proactive approach to problem-solving and process improvement Open to relocating or already based in South West Scotland Why Apply? TA chance to shape technical standards and culture at a well-backed and evolving site. You ll have autonomy, visible leadership, and the opportunity to really make your mark in a business that values continuous improvement and team development. Support is available for the right candidate. Apply now on the link below, or message / call me on the number below.
Sep 08, 2025
Full time
Job Title: Technical Manager Location: South West Scotland (Relocation Support Considered) Salary: Competitive + Benefits Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for a Technical Manager to join a well-established and growing food manufacturing site in South West Scotland. This is a senior leadership role ideal for someone passionate about food safety, quality, and driving technical excellence across the site. As Technical Manager, you will lead the technical agenda - ensuring products meet the highest standards of safety, legality, and quality while supporting continuous improvement and operational efficiency. You ll manage a capable technical team and work closely with production, commercial, and NPD functions. Key Responsibilities Lead and develop the technical, QA, and compliance teams on site Maintain and improve food safety and quality systems in line with BRC, customer, and legal standards Manage site HACCP, TACCP, VACCP and internal audit programmes Ensure readiness for third-party, customer, and regulatory audits Collaborate cross-functionally to support operational decisions relating to quality and compliance Drive continuous improvement initiatives and support cultural development across the site About You Proven experience in a Technical Manager or Senior Technical role within a high-risk food manufacturing environment Strong knowledge of BRCGS, HACCP, and retailer technical standards Excellent leadership, communication, and influencing skills A proactive approach to problem-solving and process improvement Open to relocating or already based in South West Scotland Why Apply? TA chance to shape technical standards and culture at a well-backed and evolving site. You ll have autonomy, visible leadership, and the opportunity to really make your mark in a business that values continuous improvement and team development. Support is available for the right candidate. Apply now on the link below, or message / call me on the number below.
We are looking for a highly organised and proactive Change & Project Coordinator to join our Project Management Office (PMO) . This pivotal role is responsible for overseeing the end-to-end management of change requests, ensuring smooth transitions from change assessment to project delivery, and providing operational support to Project Managers across a variety of initiatives. Acting as a bridge between change governance and project execution, you will ensure that all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuous improvement through post-project evaluation and reporting. Your work will play a key role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities Change Governance and Lifecycle Management Change Advisory Board (CAB) Facilitation Change-to-Project Transition Project Manager Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record Management Process Development and Continuous Improvement Required Skills & Experience Change Management : Strong understanding of formal change management practices, lifecycle models, and control frameworks. Familiarity with CAB structures is essential. Project Coordination : Demonstrable experience supporting or coordinating project activity within a PMO or delivery team setting. Tool Proficiency : Experience using project and change tracking systems - familiarity with Microsoft DevOps Boards is highly desirable. Data Analysis & Reporting : Ability to analyse workload data, compile KPIs, and produce professional-quality dashboards and progress reports. Risk Management : Knowledge of standard risk identification and escalation techniques used within tech/digital environments. Organisation & Time Management : Highly organised with proven ability to balance competing demands across simultaneous workstreams. Communication : Skilled in written and verbal communication, capable of working with technical and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor's degree in Information Technology , Business , or a related field
Sep 08, 2025
Full time
We are looking for a highly organised and proactive Change & Project Coordinator to join our Project Management Office (PMO) . This pivotal role is responsible for overseeing the end-to-end management of change requests, ensuring smooth transitions from change assessment to project delivery, and providing operational support to Project Managers across a variety of initiatives. Acting as a bridge between change governance and project execution, you will ensure that all submitted change requests are robust, actionable, and properly transitioned into projects when required. You will manage approval processes, support project resourcing and scheduling, monitor risks, and contribute to continuous improvement through post-project evaluation and reporting. Your work will play a key role in maintaining operational efficiency, risk mitigation, and organisational responsiveness to change. Key Responsibilities Change Governance and Lifecycle Management Change Advisory Board (CAB) Facilitation Change-to-Project Transition Project Manager Workload Oversight Pipeline Management and Project Readiness Risk Coordination and Escalation Operational Support for Project Managers Project Completion and QA Feedback Loop Reporting and Record Management Process Development and Continuous Improvement Required Skills & Experience Change Management : Strong understanding of formal change management practices, lifecycle models, and control frameworks. Familiarity with CAB structures is essential. Project Coordination : Demonstrable experience supporting or coordinating project activity within a PMO or delivery team setting. Tool Proficiency : Experience using project and change tracking systems - familiarity with Microsoft DevOps Boards is highly desirable. Data Analysis & Reporting : Ability to analyse workload data, compile KPIs, and produce professional-quality dashboards and progress reports. Risk Management : Knowledge of standard risk identification and escalation techniques used within tech/digital environments. Organisation & Time Management : Highly organised with proven ability to balance competing demands across simultaneous workstreams. Communication : Skilled in written and verbal communication, capable of working with technical and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor's degree in Information Technology , Business , or a related field
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 08, 2025
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Assistant Director - Property Services Location: Essex Salary: 58,000 rising to 64,368 Reports to: Executive Director - Property Services Responsible for: Departmental Heads About the Role Our client in Essex is a Homelessness Charity and Registered Social Housing Provider, supporting people to overcome homelessness and rebuild their lives. With a portfolio of supported accommodation, offices, and a small number of retail units, they are committed to providing safe, well-maintained environments that foster recovery and independence. They are now seeking a dynamic and experienced leader to join the Senior Management Team as Assistant Director - Property Services . This pivotal role carries overall responsibility for ensuring compliance with regulatory frameworks, overseeing planned and responsive maintenance, asset management, and facilities services, while leading both in-house repairs/compliance teams and external contractor relationships. The successful candidate will ensure all properties are safe, compliant, efficient, and fit for purpose, supporting service users to feel secure and respected in their homes. You will also play a key role in strategic decisions around asset management, sustainability, and capital investment, aligning with wider organisational objectives. This is both an operational and strategic leadership position-perfect for someone who thrives in a fast-paced environment, is passionate about service excellence, and wants to make a tangible impact in tackling homelessness. Key Responsibilities Service Development & Delivery Lead the development, delivery, and continuous improvement of property services. Ensure full legal and regulatory compliance across all properties, including building safety, landlord obligations, H&S, and social housing standards. Oversee responsive and planned maintenance, including contractor management. Embed robust compliance monitoring and audit systems. Champion a "right first time" approach, incorporating tenant feedback and co-production. Leadership & People Management Provide inspirational leadership to departmental managers and teams. Recruit, develop, and performance-manage staff within Property Services. Drive cross-departmental collaboration and service integration. Contribute actively to the Senior Management Team, supporting strategic planning and transformation. Governance & Compliance Lead governance structures to manage property and capital projects. Monitor and mitigate risks related to property, safety, and compliance. Report to the Executive Team, Trustees, and regulators. Ensure services operate within robust policies, procedures, and QA frameworks. Finance & Budgetary Oversight Manage departmental budgets with strong cost control and value for money. Develop short- and long-term investment plans for asset management. Work closely with Finance to align capital/revenue spend with priorities. Approve procurement, contracts, and departmental spend within delegation. Miscellaneous Act as an ambassador for the organisation's mission, values, and vision. Build collaborative relationships with partners, funders, contractors, and stakeholders. Ensure property services support strategic priorities such as sustainability, inclusion, and continuous improvement. Person Specification Essential Experience & Knowledge Significant senior experience in property, housing, asset, or facilities management (social housing, supported housing, or charity sector preferred). Strong understanding of regulatory and statutory requirements (housing, landlord compliance, H&S, building safety). Proven track record of managing multi-disciplinary teams and contractors. Budget management experience in resource-constrained environments. Skilled in risk management and delivering high-quality, compliance-led services. Skills & Competencies Inspirational leader with strong people skills. Excellent communicator across all stakeholders, including tenants and regulators. Strategic thinker, commercially astute, with project management expertise. Confident with data and analytics to inform decision-making. Committed to inclusive, values-driven leadership and co-production. Qualifications Degree or equivalent in a relevant field (construction, housing, property management, surveying). Membership of a relevant professional body (RICS, CIOB, IWFM) or equivalent experience. Ongoing CPD and commitment to best practice.
Sep 08, 2025
Full time
Assistant Director - Property Services Location: Essex Salary: 58,000 rising to 64,368 Reports to: Executive Director - Property Services Responsible for: Departmental Heads About the Role Our client in Essex is a Homelessness Charity and Registered Social Housing Provider, supporting people to overcome homelessness and rebuild their lives. With a portfolio of supported accommodation, offices, and a small number of retail units, they are committed to providing safe, well-maintained environments that foster recovery and independence. They are now seeking a dynamic and experienced leader to join the Senior Management Team as Assistant Director - Property Services . This pivotal role carries overall responsibility for ensuring compliance with regulatory frameworks, overseeing planned and responsive maintenance, asset management, and facilities services, while leading both in-house repairs/compliance teams and external contractor relationships. The successful candidate will ensure all properties are safe, compliant, efficient, and fit for purpose, supporting service users to feel secure and respected in their homes. You will also play a key role in strategic decisions around asset management, sustainability, and capital investment, aligning with wider organisational objectives. This is both an operational and strategic leadership position-perfect for someone who thrives in a fast-paced environment, is passionate about service excellence, and wants to make a tangible impact in tackling homelessness. Key Responsibilities Service Development & Delivery Lead the development, delivery, and continuous improvement of property services. Ensure full legal and regulatory compliance across all properties, including building safety, landlord obligations, H&S, and social housing standards. Oversee responsive and planned maintenance, including contractor management. Embed robust compliance monitoring and audit systems. Champion a "right first time" approach, incorporating tenant feedback and co-production. Leadership & People Management Provide inspirational leadership to departmental managers and teams. Recruit, develop, and performance-manage staff within Property Services. Drive cross-departmental collaboration and service integration. Contribute actively to the Senior Management Team, supporting strategic planning and transformation. Governance & Compliance Lead governance structures to manage property and capital projects. Monitor and mitigate risks related to property, safety, and compliance. Report to the Executive Team, Trustees, and regulators. Ensure services operate within robust policies, procedures, and QA frameworks. Finance & Budgetary Oversight Manage departmental budgets with strong cost control and value for money. Develop short- and long-term investment plans for asset management. Work closely with Finance to align capital/revenue spend with priorities. Approve procurement, contracts, and departmental spend within delegation. Miscellaneous Act as an ambassador for the organisation's mission, values, and vision. Build collaborative relationships with partners, funders, contractors, and stakeholders. Ensure property services support strategic priorities such as sustainability, inclusion, and continuous improvement. Person Specification Essential Experience & Knowledge Significant senior experience in property, housing, asset, or facilities management (social housing, supported housing, or charity sector preferred). Strong understanding of regulatory and statutory requirements (housing, landlord compliance, H&S, building safety). Proven track record of managing multi-disciplinary teams and contractors. Budget management experience in resource-constrained environments. Skilled in risk management and delivering high-quality, compliance-led services. Skills & Competencies Inspirational leader with strong people skills. Excellent communicator across all stakeholders, including tenants and regulators. Strategic thinker, commercially astute, with project management expertise. Confident with data and analytics to inform decision-making. Committed to inclusive, values-driven leadership and co-production. Qualifications Degree or equivalent in a relevant field (construction, housing, property management, surveying). Membership of a relevant professional body (RICS, CIOB, IWFM) or equivalent experience. Ongoing CPD and commitment to best practice.
Raw Materials QA- Bo'ness (FTC- 6 months) We rise to challenges together Tuesday - Saturday 7am - 3pm or 8am -4pm ( flexibility required for business needs & requirements) Yearly salary: up to £27,019 based on experience Highly competitive reward package including life insurance, staff shop, MyBargains discount platform Fully site based Why join us? We're ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it's exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together. What we do. This particular role is based at our Bakkavor Salads Bo'ness site, which employs over 1,000 people and produces food-to-go salads and salad accompaniments to a number of customers. It is located 3.5 miles from Linlithgow and 8 miles to Falkirk. About the role. An exciting opportunity has arisen for a driven and motivated Raw Materials Quality Auditor to join our food manufacturing technical team - to be accountable for ensuring industry leading high standards of product safety, quality & legality. Accountabilities: Assessing all incoming deliveries against a pre-determined raw material specification. Maintaining accurate records of all raw materials (including packaging) entering the site Collecting samples for microbiological, nutritional, quality and chemical sampling against a pre-determined schedule and report progress in a timely manner With guidance from Line Manager, coordinating day to day activities to deliver improvement of Technical KPIs Participating in Technical audits including customer and Group Technical, ensuring all relevant raw material information is available and completed in the required timescale Auditing compliance against Quality Management Systems, GMP and HACCP controls - raising all non-conformances against relevant standards with objective evidence, effectively communicated to enable the operational teams to take the appropriate and necessary corrective action & to follow up and monitor completion of actions Developing relationships with suppliers by ensuring all non-conformances are communicated in a timely manner. Monitoring whether responses have been received and review the action plans to ensure root cause has been considered. Ensuring that all customer complaints in relation to raw materials are investigated satisfactorily and corrective actions are agreed and documented. Investigation findings will be reported to the site Quality/Systems Manager. Logging non-conformances associated with raw materials identified through intake checks, factory issues and/or customer complaints in order that supplier performance can be monitored and trended. Operating in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment About you. You will be a driven and highly motivated with the willingness to learn. Great attention to detail is needed in this role as you will be required to fill documentation out which must be correct. You will be an excellent communicator who has the ability to liaise with other areas of the business when required and who can work alone with a proactive and innovative approach to problem solving You will have strong computer skills to be successful in this role. You will always adopt a thorough and diligent approach to every task and you will be able to demonstrate our key values - Respect & Trust each other, be proud of what we do, keep the customer at the heart of what we do, get it right keep it right. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. Life Assurance (1 x salary) 34 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (after 5 years service) Free Carparking Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
Sep 08, 2025
Full time
Raw Materials QA- Bo'ness (FTC- 6 months) We rise to challenges together Tuesday - Saturday 7am - 3pm or 8am -4pm ( flexibility required for business needs & requirements) Yearly salary: up to £27,019 based on experience Highly competitive reward package including life insurance, staff shop, MyBargains discount platform Fully site based Why join us? We're ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it's exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together. What we do. This particular role is based at our Bakkavor Salads Bo'ness site, which employs over 1,000 people and produces food-to-go salads and salad accompaniments to a number of customers. It is located 3.5 miles from Linlithgow and 8 miles to Falkirk. About the role. An exciting opportunity has arisen for a driven and motivated Raw Materials Quality Auditor to join our food manufacturing technical team - to be accountable for ensuring industry leading high standards of product safety, quality & legality. Accountabilities: Assessing all incoming deliveries against a pre-determined raw material specification. Maintaining accurate records of all raw materials (including packaging) entering the site Collecting samples for microbiological, nutritional, quality and chemical sampling against a pre-determined schedule and report progress in a timely manner With guidance from Line Manager, coordinating day to day activities to deliver improvement of Technical KPIs Participating in Technical audits including customer and Group Technical, ensuring all relevant raw material information is available and completed in the required timescale Auditing compliance against Quality Management Systems, GMP and HACCP controls - raising all non-conformances against relevant standards with objective evidence, effectively communicated to enable the operational teams to take the appropriate and necessary corrective action & to follow up and monitor completion of actions Developing relationships with suppliers by ensuring all non-conformances are communicated in a timely manner. Monitoring whether responses have been received and review the action plans to ensure root cause has been considered. Ensuring that all customer complaints in relation to raw materials are investigated satisfactorily and corrective actions are agreed and documented. Investigation findings will be reported to the site Quality/Systems Manager. Logging non-conformances associated with raw materials identified through intake checks, factory issues and/or customer complaints in order that supplier performance can be monitored and trended. Operating in a safe working manner and support the site/business on continuous improvement relating to health, safety and the environment About you. You will be a driven and highly motivated with the willingness to learn. Great attention to detail is needed in this role as you will be required to fill documentation out which must be correct. You will be an excellent communicator who has the ability to liaise with other areas of the business when required and who can work alone with a proactive and innovative approach to problem solving You will have strong computer skills to be successful in this role. You will always adopt a thorough and diligent approach to every task and you will be able to demonstrate our key values - Respect & Trust each other, be proud of what we do, keep the customer at the heart of what we do, get it right keep it right. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. Life Assurance (1 x salary) 34 days holiday Staff Shop Stakeholder Pension Scheme MyBargains Discount Platform Personal Accident Insurance Free Independent Mortgage Advice Employee Assistance Programme A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Private Medical Insurance (after 5 years service) Free Carparking Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! Find out more and apply.
The H&S Advisor will provide QHSE support to the business, assisting in the effective leadership of the QHSE management systems. This ensures compliance with all regulatory requirements and facilitates improved performance of both the operational and support functions by applying QHSE Management principles. Client Details Our client is a professional maintenance, repairs and facilities management company that was established over 15 years ago. They have grown to become one of the largest in-house services providers for social housing in the UK. Description Maintain a working knowledge of all related legislation and ensure compliance. Work to and within the Integrated Management System, including company procedures, policies and instruction whilst regularly communicating progress with the Head of QHSE. Undertake quality inspections in line with the Quality Management System. To assist the Head of QHSE in maintaining and developing the Quality Management System in accordance with the requirements of the company's Integrated Management System. Undertake site inspections and audits. Perform site Health, Safety and Quality legal compliance audits. Manage and record non-conformance and circulate on a prescribed format to the relevant managers. Maintain the legal Health and Safety register and confirm any new legislation impacts and requirements To participate in Health, Safety and Quality committees, meetings and appropriate seminars as required. Advising on health and safety risks for new projects. Provide health and safety advice to sites and teams on legislation, best practice and associated measures. Support includes, production and delivery of formal training, additional visits, advise on specific issues and assistance in producing safe systems of work and relevant documentation in line with CDM (Construction Design and Management) requirements. Profile Possess NEBOSH General or Construction Certificate (or equivalent) Experience with the maintenance of integrated management systems. Experience working within Health and Safety Management Systems ISO 45001. An understanding of Environmental Management Systems (IS(phone number removed). Internal Auditor (9001/45001). Experience in administration of QA (Quality Assurance) systems. Experience in the construction industry/responsive repairs. Job Offer Competitive salary and benefits package Agile/Hybrid working Initial 12 month fixed term role with potential to be extended further/made permanent
Sep 05, 2025
Contractor
The H&S Advisor will provide QHSE support to the business, assisting in the effective leadership of the QHSE management systems. This ensures compliance with all regulatory requirements and facilitates improved performance of both the operational and support functions by applying QHSE Management principles. Client Details Our client is a professional maintenance, repairs and facilities management company that was established over 15 years ago. They have grown to become one of the largest in-house services providers for social housing in the UK. Description Maintain a working knowledge of all related legislation and ensure compliance. Work to and within the Integrated Management System, including company procedures, policies and instruction whilst regularly communicating progress with the Head of QHSE. Undertake quality inspections in line with the Quality Management System. To assist the Head of QHSE in maintaining and developing the Quality Management System in accordance with the requirements of the company's Integrated Management System. Undertake site inspections and audits. Perform site Health, Safety and Quality legal compliance audits. Manage and record non-conformance and circulate on a prescribed format to the relevant managers. Maintain the legal Health and Safety register and confirm any new legislation impacts and requirements To participate in Health, Safety and Quality committees, meetings and appropriate seminars as required. Advising on health and safety risks for new projects. Provide health and safety advice to sites and teams on legislation, best practice and associated measures. Support includes, production and delivery of formal training, additional visits, advise on specific issues and assistance in producing safe systems of work and relevant documentation in line with CDM (Construction Design and Management) requirements. Profile Possess NEBOSH General or Construction Certificate (or equivalent) Experience with the maintenance of integrated management systems. Experience working within Health and Safety Management Systems ISO 45001. An understanding of Environmental Management Systems (IS(phone number removed). Internal Auditor (9001/45001). Experience in administration of QA (Quality Assurance) systems. Experience in the construction industry/responsive repairs. Job Offer Competitive salary and benefits package Agile/Hybrid working Initial 12 month fixed term role with potential to be extended further/made permanent
ISS is proud to announce the launch of our brand-new site in Canterbury ! This is a major milestone that doubles our operational footprint and marks the largest expansion in our company s history. As a UK leader in the Fresh Produce sector, we re known for being a trusted, forward-thinking partner to some of the biggest names in the industry. This exciting growth means new opportunities and we re looking for passionate people to join our team! What You ll Do: As QA Manager , you will lead and develop a high-performing quality assurance team to uphold the highest standards of food safety, legality, and product quality. You will oversee daily QA operations, drive continuous improvement, and ensure audit readiness at our new Canterbury site. Your leadership will be key in fostering a proactive, right-first-time culture across the business. Lead and develop the QA team, including Shift Managers and Supervisors, to ensure high performance and continuous improvement Build a multiskilled, proactive QA function that supports a right first time culture Oversee daily QA operations, team meetings, and communication across departments Ensure all products meet food safety, legal, quality, and customer requirements Manage quality KPIs, trend analysis, and customer complaint investigations Drive corrective actions and root cause analysis for non-conformances Ensure the site is always audit-ready and support internal audit programmes Participate in pre-production trials and contribute to process improvements Support the development and implementation of company-wide quality initiatives Conduct monthly performance reviews and appraisals for QA team members What You ll Bring: Minimum 5 years experience in a Quality Management role, ideally in fresh produce Strong leadership and team development skills Excellent knowledge of food safety, HACCP, auditing, and quality systems Experience managing customer requirements and responding to quality issues Strong communication and interpersonal skills High attention to detail and accuracy Ability to work under pressure and manage multiple priorities Proficiency in English and Maths A proactive, solutions-focused mindset with a drive for excellence Why Join ISS? Be part of a transformative moment in our company s journey Join a team that values growth, innovation, and high standards Enjoy real opportunities for career development in a thriving industry Shift Details Monday to Friday 8am to 5pm Competitive salary Benefits - Access to discounts on major brands Employee Assistance Programme 24 hour GP service Company sick pay Pension In-house Learning and Development
Sep 05, 2025
Full time
ISS is proud to announce the launch of our brand-new site in Canterbury ! This is a major milestone that doubles our operational footprint and marks the largest expansion in our company s history. As a UK leader in the Fresh Produce sector, we re known for being a trusted, forward-thinking partner to some of the biggest names in the industry. This exciting growth means new opportunities and we re looking for passionate people to join our team! What You ll Do: As QA Manager , you will lead and develop a high-performing quality assurance team to uphold the highest standards of food safety, legality, and product quality. You will oversee daily QA operations, drive continuous improvement, and ensure audit readiness at our new Canterbury site. Your leadership will be key in fostering a proactive, right-first-time culture across the business. Lead and develop the QA team, including Shift Managers and Supervisors, to ensure high performance and continuous improvement Build a multiskilled, proactive QA function that supports a right first time culture Oversee daily QA operations, team meetings, and communication across departments Ensure all products meet food safety, legal, quality, and customer requirements Manage quality KPIs, trend analysis, and customer complaint investigations Drive corrective actions and root cause analysis for non-conformances Ensure the site is always audit-ready and support internal audit programmes Participate in pre-production trials and contribute to process improvements Support the development and implementation of company-wide quality initiatives Conduct monthly performance reviews and appraisals for QA team members What You ll Bring: Minimum 5 years experience in a Quality Management role, ideally in fresh produce Strong leadership and team development skills Excellent knowledge of food safety, HACCP, auditing, and quality systems Experience managing customer requirements and responding to quality issues Strong communication and interpersonal skills High attention to detail and accuracy Ability to work under pressure and manage multiple priorities Proficiency in English and Maths A proactive, solutions-focused mindset with a drive for excellence Why Join ISS? Be part of a transformative moment in our company s journey Join a team that values growth, innovation, and high standards Enjoy real opportunities for career development in a thriving industry Shift Details Monday to Friday 8am to 5pm Competitive salary Benefits - Access to discounts on major brands Employee Assistance Programme 24 hour GP service Company sick pay Pension In-house Learning and Development
The FSQ Manager will oversee food safety and quality assurance processes, ensuring compliance with industry standards and regulations. This role within the leisure, travel, and tourism industry requires a detail-oriented professional to lead quality initiatives in London. Client Details This opportunity is with a well-established, large organisation within the leisure, travel, and tourism industry. The company operates on a global scale, offering a strong presence and commitment to delivering high-quality products and services. Description Executing the global and EMEA food safety and quality strategic plans across multiple product categories. Collaborating with and managing licensees to ensure compliance with global food safety standards from sourcing through to store. Supporting suppliers, distribution centres, and EMEA stores in maintaining safe, legal, and compliant operations-minimizing regulatory and reputational risks. Engaging with internal teams and external partners to strengthen understanding of product safety and quality, while identifying opportunities to build capability and foster a culture of compliance. Championing and embedding a culture of safety and quality across the business. Translating complex legal and technical information into clear, actionable risk communications. Applying a risk-based approach to managing responsibilities and decision-making. Leveraging data, insights, and risk management strategies to drive continuous improvement across the supply chain. Staying current with regulatory changes, technical advancements, emerging risks, and industry trends. Building strong, trust-based relationships with suppliers, distribution centres, and store teams-providing coaching and guidance to support compliance. Taking ownership of professional development by engaging with external experts, industry bodies, suppliers, and strategic partners. Leading product incident management and resolving complex, large-scale quality, safety, and regulatory issues-ensuring timely and effective resolution. Monitoring QA metrics, systems, and programs to identify and act on opportunities for technical and operational improvement. Implementing and maintaining product safety and quality standards, procedures, and tools-ensuring business partners are accountable for compliance. This includes reviewing PAT plans for initial production, supplier QMS, and performance reporting. Profile A successful FSQ Manager should have: Proven expertise in food safety and quality assurance within QSR. Strong knowledge of regulatory requirements and industry standards in London. Experience with auditing processes and corrective action implementation. Excellent organisational and analytical skills to ensure effective quality management. Ability to work collaboratively across departments and with external stakeholders. Relevant qualifications in food safety, quality assurance, or a related field. Job Offer Competitive salary. Permanent role with opportunities for career development and progression. Comprehensive benefits package (details to be confirmed). A chance to work abroad for up to 4 weeks per year. Based in West London, offering a vibrant and dynamic work environment. If you are ready to bring your expertise to this exciting FSQ Manager role, apply today to take the next step in your career
Sep 05, 2025
Full time
The FSQ Manager will oversee food safety and quality assurance processes, ensuring compliance with industry standards and regulations. This role within the leisure, travel, and tourism industry requires a detail-oriented professional to lead quality initiatives in London. Client Details This opportunity is with a well-established, large organisation within the leisure, travel, and tourism industry. The company operates on a global scale, offering a strong presence and commitment to delivering high-quality products and services. Description Executing the global and EMEA food safety and quality strategic plans across multiple product categories. Collaborating with and managing licensees to ensure compliance with global food safety standards from sourcing through to store. Supporting suppliers, distribution centres, and EMEA stores in maintaining safe, legal, and compliant operations-minimizing regulatory and reputational risks. Engaging with internal teams and external partners to strengthen understanding of product safety and quality, while identifying opportunities to build capability and foster a culture of compliance. Championing and embedding a culture of safety and quality across the business. Translating complex legal and technical information into clear, actionable risk communications. Applying a risk-based approach to managing responsibilities and decision-making. Leveraging data, insights, and risk management strategies to drive continuous improvement across the supply chain. Staying current with regulatory changes, technical advancements, emerging risks, and industry trends. Building strong, trust-based relationships with suppliers, distribution centres, and store teams-providing coaching and guidance to support compliance. Taking ownership of professional development by engaging with external experts, industry bodies, suppliers, and strategic partners. Leading product incident management and resolving complex, large-scale quality, safety, and regulatory issues-ensuring timely and effective resolution. Monitoring QA metrics, systems, and programs to identify and act on opportunities for technical and operational improvement. Implementing and maintaining product safety and quality standards, procedures, and tools-ensuring business partners are accountable for compliance. This includes reviewing PAT plans for initial production, supplier QMS, and performance reporting. Profile A successful FSQ Manager should have: Proven expertise in food safety and quality assurance within QSR. Strong knowledge of regulatory requirements and industry standards in London. Experience with auditing processes and corrective action implementation. Excellent organisational and analytical skills to ensure effective quality management. Ability to work collaboratively across departments and with external stakeholders. Relevant qualifications in food safety, quality assurance, or a related field. Job Offer Competitive salary. Permanent role with opportunities for career development and progression. Comprehensive benefits package (details to be confirmed). A chance to work abroad for up to 4 weeks per year. Based in West London, offering a vibrant and dynamic work environment. If you are ready to bring your expertise to this exciting FSQ Manager role, apply today to take the next step in your career
