Graduate Sales engineer - multiple positions available Our client is looking for two new additions to join one of the UKs industry leaders to support their international sales team through this rapid period of growth. Covering a niche industry, you will be provided training on sales skills and given an in-depth overview about their bespoke equipment. This unique opportunity will give the chosen candidate the chance to travel internationally with all expenses paid throughout the year to locations around Latin America and Asia through to the Middle east. Based from head office in Biggin Hill Selling and creating bespoke packages Working abroad for 7-8 weeks of your first year and around 12-13 weeks of the following years - occasionally at short notice Provide technical support and expertise throughout the sales process Assist in creating presentations and tenders to fit the customers' requirements Attend trade shows, exhibitions and client meetings, then prepare visit reports and client feedback Supporting existing client relationships and sourcing new business opportunities Need to have: Degree in engineering (Mechanical, Electrical, Industrial, or a related discipline) - essential Commutable distance from Biggin Hill Strong communications skills - essential Valid UK driver's license - essential Valid passport - essential Fluent in any of the following languages: Japanese, Spanish, Portuguese - desirable Benefits: Lots of Progression opportunities and training offered from day one Opportunity to travel All expenses paid whilst away, with company credit card 28 days holiday + bank holidays Bonus scheme If you are interested in this role or looking for something similar, please contact our Consultant Max Hooper directly at or call them for a confidential discussion on (phone number removed) or (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 12, 2025
Full time
Graduate Sales engineer - multiple positions available Our client is looking for two new additions to join one of the UKs industry leaders to support their international sales team through this rapid period of growth. Covering a niche industry, you will be provided training on sales skills and given an in-depth overview about their bespoke equipment. This unique opportunity will give the chosen candidate the chance to travel internationally with all expenses paid throughout the year to locations around Latin America and Asia through to the Middle east. Based from head office in Biggin Hill Selling and creating bespoke packages Working abroad for 7-8 weeks of your first year and around 12-13 weeks of the following years - occasionally at short notice Provide technical support and expertise throughout the sales process Assist in creating presentations and tenders to fit the customers' requirements Attend trade shows, exhibitions and client meetings, then prepare visit reports and client feedback Supporting existing client relationships and sourcing new business opportunities Need to have: Degree in engineering (Mechanical, Electrical, Industrial, or a related discipline) - essential Commutable distance from Biggin Hill Strong communications skills - essential Valid UK driver's license - essential Valid passport - essential Fluent in any of the following languages: Japanese, Spanish, Portuguese - desirable Benefits: Lots of Progression opportunities and training offered from day one Opportunity to travel All expenses paid whilst away, with company credit card 28 days holiday + bank holidays Bonus scheme If you are interested in this role or looking for something similar, please contact our Consultant Max Hooper directly at or call them for a confidential discussion on (phone number removed) or (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Description: The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2-3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? Bachelor's degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master's degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10-20 % across Europe, plus 1-2 global trips per year. 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage. Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations. Proven ability to read the room, calibrate communication style, and influence outcomes with board level stakeholders. Organizationally and cross culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives. Track record of spotting white space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics). Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms). Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments). Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is an asset. Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset. Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness. Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy. Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security. Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption. Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams. Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences. Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions. Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads. Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
Sep 12, 2025
Full time
Job Description: The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2-3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? Bachelor's degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master's degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10-20 % across Europe, plus 1-2 global trips per year. 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage. Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations. Proven ability to read the room, calibrate communication style, and influence outcomes with board level stakeholders. Organizationally and cross culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives. Track record of spotting white space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics). Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms). Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments). Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is an asset. Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset. Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness. Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy. Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security. Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption. Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams. Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences. Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions. Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads. Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.
FINANCIAL CONTROLLER (SPANISH SPEAKING) - HOSPITALITY - £60-75K! Your new company Are you a commercially astute finance professional ready to take ownership of a high-impact regional role? I'm working with a globally recognised hotel brand that's looking for a Financial Controller to oversee operations across its Spain portfolio. This is a strategic and hands-on role, partnering closely with GMs and senior stakeholders to drive performance, ensure compliance, and deliver financial clarity across multiple sites. You'll be the go-to for all things finance in Spain, from budgeting and forecasting to reporting and analysis. SPANISH SPEAKING IS A MUST! Your new role Working closely with the Group Financial Controller, you'll be responsible for: Overseeing the Spanish region for all things finance Preparing month-end with thoughtful commentary Business partnering with various non-finance functions VAT and local tax fillings Working alongside the FP&A team for budgeting, forecasting & re-forecasting processes Supporting Operations & GM's to drive performance Key audit lead Process improvement & optimisation Ad hoc projects and analysis What you'll need to succeed You'll be a fluent Spanish speaker and a qualified finance professional (ACCA, CIMA, ACA or QBE), with solid experience across financial reporting and broad finance operations. Sector background is flexible, but exposure to hospitality or hotel environments would be a real advantage. Familiarity with Spanish financial reporting standards is a bonus, though not essential. You'll be a proactive and adaptable finance professional, confident engaging with stakeholders at all levels and thriving in a fast-paced, ever-evolving environment. With sharp prioritisation skills, a solutions-focused mindset, and excellent time management, you'll keep things moving - even when the pressure's on. What you'll get in return Salary up to £75,000 International brand with strong growth plans Autonomy and visibility across the region Collaborative culture with real career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 11, 2025
Full time
FINANCIAL CONTROLLER (SPANISH SPEAKING) - HOSPITALITY - £60-75K! Your new company Are you a commercially astute finance professional ready to take ownership of a high-impact regional role? I'm working with a globally recognised hotel brand that's looking for a Financial Controller to oversee operations across its Spain portfolio. This is a strategic and hands-on role, partnering closely with GMs and senior stakeholders to drive performance, ensure compliance, and deliver financial clarity across multiple sites. You'll be the go-to for all things finance in Spain, from budgeting and forecasting to reporting and analysis. SPANISH SPEAKING IS A MUST! Your new role Working closely with the Group Financial Controller, you'll be responsible for: Overseeing the Spanish region for all things finance Preparing month-end with thoughtful commentary Business partnering with various non-finance functions VAT and local tax fillings Working alongside the FP&A team for budgeting, forecasting & re-forecasting processes Supporting Operations & GM's to drive performance Key audit lead Process improvement & optimisation Ad hoc projects and analysis What you'll need to succeed You'll be a fluent Spanish speaker and a qualified finance professional (ACCA, CIMA, ACA or QBE), with solid experience across financial reporting and broad finance operations. Sector background is flexible, but exposure to hospitality or hotel environments would be a real advantage. Familiarity with Spanish financial reporting standards is a bonus, though not essential. You'll be a proactive and adaptable finance professional, confident engaging with stakeholders at all levels and thriving in a fast-paced, ever-evolving environment. With sharp prioritisation skills, a solutions-focused mindset, and excellent time management, you'll keep things moving - even when the pressure's on. What you'll get in return Salary up to £75,000 International brand with strong growth plans Autonomy and visibility across the region Collaborative culture with real career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We're seeking an enthusiastic HR Generalist to support our clients EMEA operations. If you're passionate about people and thrive in a multicultural environment, this is the role for you! Job Title: HR Generalist (EMEA People and Culture team) Location: Farringdon, London (hybrid working 3 days in office, 2 day at home) Pay: 24.04 - 27.88 per hour Duration: 6 months Hours: Monday- Friday 9am-6pm Responsibilities: Operational HR Support: Manage the employee lifecycle, from recruitment to offboarding, ensuring a seamless experience for all employees. ER: Be the go-to person for employees and managers, guiding them through HR policies and promoting a united approach in employee relations scenarios. Compliance: Collaborate with country managers to ensure all HR practises align with local labour laws and company policies. Culture and Engagement: Foster a vibrant workplace culture through engagement activities and feedback mechanisms. Administration: Keep accurate employee records and manage HR systems to support operations. Change Management: Assist in executing change management projects, adapting to the evolving needs of the organisation. Reporting: Provide insightful reports to support strategic business decisions. Job Requirements: Proven HR experience in a generalist role within the EMEA region. Strong grasp of local employment laws and HR best practises. Exceptional communication, problem-solving, and organisational skills. Discretion in handling sensitive information. A degree in Human Resources, Business Administration, or a related field is preferred. Proactive mindset, strong interpersonal skills, and ability to thrive in diverse environments. Language requirements: Fluent in English and added languages in French, Italian, Spanish or German is a bonus. Additional HR or employment law certifications are a plus. Ready to take the next step in your HR career? Join us and help shape a positive workplace culture while supporting our EMEA team! Apply now and be part of a company that values innovation and collaboration! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 10, 2025
Seasonal
We're seeking an enthusiastic HR Generalist to support our clients EMEA operations. If you're passionate about people and thrive in a multicultural environment, this is the role for you! Job Title: HR Generalist (EMEA People and Culture team) Location: Farringdon, London (hybrid working 3 days in office, 2 day at home) Pay: 24.04 - 27.88 per hour Duration: 6 months Hours: Monday- Friday 9am-6pm Responsibilities: Operational HR Support: Manage the employee lifecycle, from recruitment to offboarding, ensuring a seamless experience for all employees. ER: Be the go-to person for employees and managers, guiding them through HR policies and promoting a united approach in employee relations scenarios. Compliance: Collaborate with country managers to ensure all HR practises align with local labour laws and company policies. Culture and Engagement: Foster a vibrant workplace culture through engagement activities and feedback mechanisms. Administration: Keep accurate employee records and manage HR systems to support operations. Change Management: Assist in executing change management projects, adapting to the evolving needs of the organisation. Reporting: Provide insightful reports to support strategic business decisions. Job Requirements: Proven HR experience in a generalist role within the EMEA region. Strong grasp of local employment laws and HR best practises. Exceptional communication, problem-solving, and organisational skills. Discretion in handling sensitive information. A degree in Human Resources, Business Administration, or a related field is preferred. Proactive mindset, strong interpersonal skills, and ability to thrive in diverse environments. Language requirements: Fluent in English and added languages in French, Italian, Spanish or German is a bonus. Additional HR or employment law certifications are a plus. Ready to take the next step in your HR career? Join us and help shape a positive workplace culture while supporting our EMEA team! Apply now and be part of a company that values innovation and collaboration! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive team culture Secure bike & scooter storage Showers & Drying Room - Perfect for those who bike or run to work Games Room - Take a break, recharge, and connect with colleagues Required Competencies: Customer Focus High Quality Work Initiates Action Innovative Adaptable Builds Working Partnerships Team Worker Engages in Continuous Learning Purpose of Role: As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim. You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly. The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Spanish and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment. Main Duties: Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution. You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers. If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team. Knowledge Required: Ability to speak and write English and Spanish fluently and to a professional standard Experience in a customer service/claims environment Awareness of cultural and working practices in Spain Our commitment to Diversity, Equity and Inclusion Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success. Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best. Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported. Job Type: Full-time Pay: 25,000 - 26,125 per year Benefits: Company events Company pension Health & wellbeing programme Life insurance Private medical insurance Schedule: Monday to Friday Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (required) Licence/Certification: Right to Work in UK (required) Work Location: Bristol
Sep 09, 2025
Full time
Join an innovative team in an exciting new office space near Temple Meads Railway Station! You must be based in Bristol or the surrounding areas to be considered for this position. The Team Our client prides itself on the people it employs. They fully understand that people are a key resource and with that, will help them grow and continue to be a successful company. Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment? What They Offer The newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace - it's a place where ideas thrive and people flourish. Here's what you can look forward to: The chance to work in a modern, inspiring environment that's just a stone's throw from Temple Meads Station An outstanding workplace designed for you Subsidised cafeteria A competitive salary and benefits package A supportive and inclusive team culture Secure bike & scooter storage Showers & Drying Room - Perfect for those who bike or run to work Games Room - Take a break, recharge, and connect with colleagues Required Competencies: Customer Focus High Quality Work Initiates Action Innovative Adaptable Builds Working Partnerships Team Worker Engages in Continuous Learning Purpose of Role: As a Customer Service & Claims Representative, you will play a crucial role in the Customer's journey, particularly when they need to make a claim. You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly. The process will include assessing the loss, communicating with customers as well as developing a full understanding of the products and policies. The role will also involve handling customer service enquiries and complaints, which will be in Spanish and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment. Main Duties: Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution. You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers. If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team. Knowledge Required: Ability to speak and write English and Spanish fluently and to a professional standard Experience in a customer service/claims environment Awareness of cultural and working practices in Spain Our commitment to Diversity, Equity and Inclusion Our client is are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. They are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables their ongoing success. Their goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best. Respect for Others - making all feel welcomed and included forms part of their Company Values and when you join, you'll find a welcoming and open workplace where everyone's voice is heard and supported. Job Type: Full-time Pay: 25,000 - 26,125 per year Benefits: Company events Company pension Health & wellbeing programme Life insurance Private medical insurance Schedule: Monday to Friday Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (required) Licence/Certification: Right to Work in UK (required) Work Location: Bristol
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Sep 08, 2025
Contractor
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Are you a fluent Spanish speaker with account management experience within the product, logistics or supply chain sectors? Are you able to commute to Bracknell via train or car? RG12 1WA If so, our global client with clients across 15 countries, is keen to hear from you! The Role This varied office-based Sales and Operations Executive role, will be supporting a growing portfolio of well-known brands across the Spanish and UK markets. This role combines account management, operational coordination , and customer success , providing a vital link between large retail customers and internal teams. You'll work directly with major European retailers to ensure efficient order fulfilment, manage account relationships, and support the business in its commercial and operational goals. We are looking for a commercially minded professional to manage the operational needs of Spanish and UK retail partners. You'll be at the heart of ensuring seamless order processing and delivery while representing global brands, with exceptional customer service. More detail: Act as the main point of contact for Spanish and UK retail accounts, managing customer success through proactive account management and relationship building. Oversee the end-to-end order process using ERP systems: from order entry to delivery, ensuring accurate stock management and timely fulfilment through our European 3PL partners. Handle invoicing, shipment documentation, and coordinate with internal teams including Sales, Merchandising, and Trade Marketing to ensure operational alignment and drive sales growth. Organise and conduct regular business review meetings with key accounts to identify growth opportunities, improve service, and provide tailored support. Support the wider business development function by contributing insights from customer feedback and identifying cross-selling opportunities. The Person: Fluency in Spanish and English is essential (German, Portuguese or French language skills are a plus but not essential). Proven experience in customer service, sales order or account management within logistics or supply chain. Even if you have 1 years' experience this will be considered, with excellent training and support available. Strong organisational skills with the ability to prioritise tasks, manage multiple deadlines, and operate independently. Familiarity with ERP systems and strong proficiency in Microsoft Office, particularly Excel. Demonstrated ability to understand and improve processes and operational workflows. Strong communication and interpersonal skills - confident working with retail partners and internal teams. Highly organised with exceptional attention to detail and time management. A collaborative team player with an entrepreneurial mindset and drive to deliver results. Curious, analytical, and solution-oriented, with a passion for delivering excellence in operations. If you have the Account Management experience our global client is looking for then apply now for immediate consideration. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Sep 08, 2025
Full time
Are you a fluent Spanish speaker with account management experience within the product, logistics or supply chain sectors? Are you able to commute to Bracknell via train or car? RG12 1WA If so, our global client with clients across 15 countries, is keen to hear from you! The Role This varied office-based Sales and Operations Executive role, will be supporting a growing portfolio of well-known brands across the Spanish and UK markets. This role combines account management, operational coordination , and customer success , providing a vital link between large retail customers and internal teams. You'll work directly with major European retailers to ensure efficient order fulfilment, manage account relationships, and support the business in its commercial and operational goals. We are looking for a commercially minded professional to manage the operational needs of Spanish and UK retail partners. You'll be at the heart of ensuring seamless order processing and delivery while representing global brands, with exceptional customer service. More detail: Act as the main point of contact for Spanish and UK retail accounts, managing customer success through proactive account management and relationship building. Oversee the end-to-end order process using ERP systems: from order entry to delivery, ensuring accurate stock management and timely fulfilment through our European 3PL partners. Handle invoicing, shipment documentation, and coordinate with internal teams including Sales, Merchandising, and Trade Marketing to ensure operational alignment and drive sales growth. Organise and conduct regular business review meetings with key accounts to identify growth opportunities, improve service, and provide tailored support. Support the wider business development function by contributing insights from customer feedback and identifying cross-selling opportunities. The Person: Fluency in Spanish and English is essential (German, Portuguese or French language skills are a plus but not essential). Proven experience in customer service, sales order or account management within logistics or supply chain. Even if you have 1 years' experience this will be considered, with excellent training and support available. Strong organisational skills with the ability to prioritise tasks, manage multiple deadlines, and operate independently. Familiarity with ERP systems and strong proficiency in Microsoft Office, particularly Excel. Demonstrated ability to understand and improve processes and operational workflows. Strong communication and interpersonal skills - confident working with retail partners and internal teams. Highly organised with exceptional attention to detail and time management. A collaborative team player with an entrepreneurial mindset and drive to deliver results. Curious, analytical, and solution-oriented, with a passion for delivering excellence in operations. If you have the Account Management experience our global client is looking for then apply now for immediate consideration. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
