Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Role Responsibility As a Clinical Services Manager, your vital role will involve a wide range of clinical duties, including ensuring effective clinical pathways, completing audits and supporting safeguarding. You will also take the lead for aspects of the clinical governance within the service and designated key performance indicators. You will lead and support your team to deliver the same high standards that you do, by providing clinical supervision, completing appraisals, delivering training , supporting colleagues to work within the full scope of their skills and competency . A portion of your role will be providing a level of clinical interventions reflecting your high level of clinical skills and expertise As a member of the service senior leadership team, you will have a real opportunity to help shape service delivery and contribute to delivering clinically excellent services. The Ideal Candidate You will need to be a nurse registered with the Nursing & Midwifery Council . An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, we're also looking for a Clinical Services Manager who can confidently engage and influence people. A working knowledge of safeguarding, substance use issues and legislation are key, as is the ability to recognise indicators of substance use and the issues that service users might face. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: NMC Registration Renewal fee paid for Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SU - Clinical Services Manager.pdf Apply
Apr 29, 2024
Full time
Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Role Responsibility As a Clinical Services Manager, your vital role will involve a wide range of clinical duties, including ensuring effective clinical pathways, completing audits and supporting safeguarding. You will also take the lead for aspects of the clinical governance within the service and designated key performance indicators. You will lead and support your team to deliver the same high standards that you do, by providing clinical supervision, completing appraisals, delivering training , supporting colleagues to work within the full scope of their skills and competency . A portion of your role will be providing a level of clinical interventions reflecting your high level of clinical skills and expertise As a member of the service senior leadership team, you will have a real opportunity to help shape service delivery and contribute to delivering clinically excellent services. The Ideal Candidate You will need to be a nurse registered with the Nursing & Midwifery Council . An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, we're also looking for a Clinical Services Manager who can confidently engage and influence people. A working knowledge of safeguarding, substance use issues and legislation are key, as is the ability to recognise indicators of substance use and the issues that service users might face. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: NMC Registration Renewal fee paid for Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SU - Clinical Services Manager.pdf Apply
Role Overview We have an exciting opportunity for an experienced individual to provide renewable energy development advice to clients across the UK. The successful candidate will work with a number of existing clients on a range of energy and infrastructure technologies, including solar PV, energy storage, onshore wind and hydrogen. The development manager role focuses on identifying and progressing new development opportunities for on-shore renewable energy projects from 10MW to 500MW projects. The role offers great variety and will encompass a diverse spectrum of work including, strategic site searching, evaluation of sites, landowner engagement, client engagement, negotiation of exclusivity agreements, and negotiation of option and lease documentation. The development manager will be supported by specialists within the Savills Energy Team who can provide data insights, financial modelling, grid analysis, mapping and land referencing expertise to support the identification and evaluation of potential development sites. The position would suit a candidate with a minimum of three years' experience, who can work with autonomy. This role offers considerable opportunities for the candidate to progress their career by pursuing new business ventures and shaping the future of Savills development services. Savills offers unique training across a range of subjects which includes a comprehensive business management programme, geared towards enabling our people to reach their full potential. This coupled with Savills strong client base, our strong track record within the energy sectors and our market-leading services within the rural sector, plus the extensive opportunities within the renewable energy development sector, create a unique and exciting career opportunity for the successful candidate. Key Responsibilities • Assisting renewable energy developers to build their pipeline of renewable energy projects by identifying and securing sites• Working with colleagues to assess renewable energy opportunities on clients' landholdings• Co-ordinate and manage specialists' inputs for project progression• Working with clients' advisors to structure land agreements for a range of project types• Potential for involvement in the valuation, acquisition and disposal of renewable energy assets• Building strong relationships with clients and reporting to them professionally• Policy analysis and research of key technologies/sectors• Develop and leverage opportunities from the contact network• Be able to travel and attend meetings across Scotland and the UK Key Skills • Experience in the renewable energy sector (desirable but not essential)• Literate with GIS and Mapping tools• Good negotiating skills with the ability to communicate effectively with people at all levels• Highly competent and skilled with Microsoft Office, including Excel and PowerPoint. • Clear written and verbal communication style• Good communication skills and be a team player• Financial acumen and ability to consider commercial aspects of a project • Confident and professional appearance and approach• Flexible worker - willing to travel• Ability to build rapport with a variety of people from different backgrounds• Exercise confidentiality and discretion at all times• Excellent client care skills and the ability to prioritise work• A good understanding of the UK renewable energy market• The ability to manage time effectively, prioritising tasks to ensure deadlines are met• A proactive approach to work and a willingness to get involved in departmental policy and strategy by putting forward ideas• A willingness to undertake business development on behalf of the department, wider team and the company and raise Savills' profile besides their personal profile outside the company• Experience in a similar role is essential • Full driving licence and own car Team Overview Savills provides a full suite of energy and sustainability services across both the built and natural environments. Savills Energy sits within the Savills Earth division which is expanding rapidly, but currently, numbers around 100 and as such is one of the UK's largest Energy & Sustainability consultancies. At an organisational level, we help create the culture, strategies, and direction required to maximise positive contributions to society and the environment, advising on the transparency and governance required to validate and celebrate commitment to sustainability. We work with clients to implement these strategies, turning sustainability targets and commitments into reality by delivering continual improvement projects across wide portfolios and on individual assets. We aim to inspire and enable our clients to have a positive impact on our planet. We bring the knowledge and skills required to deliver this through a holistic, robust and accountable approach. Management Responsibilities Management of an Apprentice within the Energy Team. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Apr 29, 2024
Full time
Role Overview We have an exciting opportunity for an experienced individual to provide renewable energy development advice to clients across the UK. The successful candidate will work with a number of existing clients on a range of energy and infrastructure technologies, including solar PV, energy storage, onshore wind and hydrogen. The development manager role focuses on identifying and progressing new development opportunities for on-shore renewable energy projects from 10MW to 500MW projects. The role offers great variety and will encompass a diverse spectrum of work including, strategic site searching, evaluation of sites, landowner engagement, client engagement, negotiation of exclusivity agreements, and negotiation of option and lease documentation. The development manager will be supported by specialists within the Savills Energy Team who can provide data insights, financial modelling, grid analysis, mapping and land referencing expertise to support the identification and evaluation of potential development sites. The position would suit a candidate with a minimum of three years' experience, who can work with autonomy. This role offers considerable opportunities for the candidate to progress their career by pursuing new business ventures and shaping the future of Savills development services. Savills offers unique training across a range of subjects which includes a comprehensive business management programme, geared towards enabling our people to reach their full potential. This coupled with Savills strong client base, our strong track record within the energy sectors and our market-leading services within the rural sector, plus the extensive opportunities within the renewable energy development sector, create a unique and exciting career opportunity for the successful candidate. Key Responsibilities • Assisting renewable energy developers to build their pipeline of renewable energy projects by identifying and securing sites• Working with colleagues to assess renewable energy opportunities on clients' landholdings• Co-ordinate and manage specialists' inputs for project progression• Working with clients' advisors to structure land agreements for a range of project types• Potential for involvement in the valuation, acquisition and disposal of renewable energy assets• Building strong relationships with clients and reporting to them professionally• Policy analysis and research of key technologies/sectors• Develop and leverage opportunities from the contact network• Be able to travel and attend meetings across Scotland and the UK Key Skills • Experience in the renewable energy sector (desirable but not essential)• Literate with GIS and Mapping tools• Good negotiating skills with the ability to communicate effectively with people at all levels• Highly competent and skilled with Microsoft Office, including Excel and PowerPoint. • Clear written and verbal communication style• Good communication skills and be a team player• Financial acumen and ability to consider commercial aspects of a project • Confident and professional appearance and approach• Flexible worker - willing to travel• Ability to build rapport with a variety of people from different backgrounds• Exercise confidentiality and discretion at all times• Excellent client care skills and the ability to prioritise work• A good understanding of the UK renewable energy market• The ability to manage time effectively, prioritising tasks to ensure deadlines are met• A proactive approach to work and a willingness to get involved in departmental policy and strategy by putting forward ideas• A willingness to undertake business development on behalf of the department, wider team and the company and raise Savills' profile besides their personal profile outside the company• Experience in a similar role is essential • Full driving licence and own car Team Overview Savills provides a full suite of energy and sustainability services across both the built and natural environments. Savills Energy sits within the Savills Earth division which is expanding rapidly, but currently, numbers around 100 and as such is one of the UK's largest Energy & Sustainability consultancies. At an organisational level, we help create the culture, strategies, and direction required to maximise positive contributions to society and the environment, advising on the transparency and governance required to validate and celebrate commitment to sustainability. We work with clients to implement these strategies, turning sustainability targets and commitments into reality by delivering continual improvement projects across wide portfolios and on individual assets. We aim to inspire and enable our clients to have a positive impact on our planet. We bring the knowledge and skills required to deliver this through a holistic, robust and accountable approach. Management Responsibilities Management of an Apprentice within the Energy Team. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Bush & Company Rehabilitation
Nottingham, Nottinghamshire
Location: Nottingham Contract Type: Permanent/ Part-time Salary: Hourly Rate Benefits: Competitive Are you: A clinically qualified and experienced physiotherapist, occupational therapist, social worker, or registered general nurse? Keen to take your clinical skills in a new direction? Thinking about life outside of the NHS? Or perhaps you have retired but considering utilising your skills in a slower-paced, flexible role? Then consider becoming a Clinical Case Manager at Bush & Co. Changing direction in your clinical career or joining a new organisation can be an anxious time. We'll support you in your new role and settling into the medico-legal sector by enrolling you on our case management and clinical mentorship programme and being on hand to answer any questions you may have. About us: Bush & Co is one of the UK's leading expert witness, immediate needs assessment case management and rehabilitation services. Our Associate Clinical Case Managers support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired brain injuries, spinal cord injuries, complex orthopaedic injuries and more.Our Associate Case Managers operate UK-wide, and due to growth; we are seeking clinically qualified professionals to join our network on a self-employed basis: What you'll be doing as Associate Clinical Case Manager: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. To be successful in this role, you'll have proven clinical experience and a valid clinical registration. You'll have previous experience putting together and implementing rehabilitation packages and strong relationship-building skills. As this role is field-based, you will be a driver with access to your own vehicle and able to travel across the UK. We're happy to support you as a new case manager, but if you have previous similar experience in the community then we'd love to hear from you, too. What we can offer you: A competitive hourly rate We understand that flexibility and achieving a work/life balance is important. Our Associate opportunities start from a min. 15 hours per week. Work that is Monday to Friday, 9 am - 5 pm. Home working with travel. Excellent CPD opportunities. Regular clinical supervision. You may have experience in the following: Case Management Assistant, Clinical Care Associate, Patient Care Coordinator, Care Management Associate, Case Management Specialist, Clinical Case Liaison, Patient Advocate, and Clinical Support Specialist. REF-213500
Apr 29, 2024
Full time
Location: Nottingham Contract Type: Permanent/ Part-time Salary: Hourly Rate Benefits: Competitive Are you: A clinically qualified and experienced physiotherapist, occupational therapist, social worker, or registered general nurse? Keen to take your clinical skills in a new direction? Thinking about life outside of the NHS? Or perhaps you have retired but considering utilising your skills in a slower-paced, flexible role? Then consider becoming a Clinical Case Manager at Bush & Co. Changing direction in your clinical career or joining a new organisation can be an anxious time. We'll support you in your new role and settling into the medico-legal sector by enrolling you on our case management and clinical mentorship programme and being on hand to answer any questions you may have. About us: Bush & Co is one of the UK's leading expert witness, immediate needs assessment case management and rehabilitation services. Our Associate Clinical Case Managers support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired brain injuries, spinal cord injuries, complex orthopaedic injuries and more.Our Associate Case Managers operate UK-wide, and due to growth; we are seeking clinically qualified professionals to join our network on a self-employed basis: What you'll be doing as Associate Clinical Case Manager: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. To be successful in this role, you'll have proven clinical experience and a valid clinical registration. You'll have previous experience putting together and implementing rehabilitation packages and strong relationship-building skills. As this role is field-based, you will be a driver with access to your own vehicle and able to travel across the UK. We're happy to support you as a new case manager, but if you have previous similar experience in the community then we'd love to hear from you, too. What we can offer you: A competitive hourly rate We understand that flexibility and achieving a work/life balance is important. Our Associate opportunities start from a min. 15 hours per week. Work that is Monday to Friday, 9 am - 5 pm. Home working with travel. Excellent CPD opportunities. Regular clinical supervision. You may have experience in the following: Case Management Assistant, Clinical Care Associate, Patient Care Coordinator, Care Management Associate, Case Management Specialist, Clinical Case Liaison, Patient Advocate, and Clinical Support Specialist. REF-213500
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across North Yorkshire. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a Safety Advisor role within Residential Construction or Tier 1 Contracting Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, lets tell you a bit about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 29, 2024
Full time
We have a great opportunity for a Safety, Health & Environment Advisor to join our team within Vistry Services, covering sites across North Yorkshire. As our Safety, Health & Environment Advisor you will be responsible for supporting Vistry Group in the safe planning, delivery and review of a variety complex projects across all areas of the construction and maintenance industry whilst ensuring compliance with the Vistry Group Safety, Health and Environment (SHE) Policies, Standards and legislation. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Must have NEBOSH Construction or equivalent diploma. Experience in the construction industry Experience in a Safety Advisor role within Residential Construction or Tier 1 Contracting Member of a Professional Body, progressing to Chartered status. Experience in housebuilding desirable More about the Safety, Health & Environment Advisor role Identify the roles and responsibilities of Vistry Group in respect of the CDM Regulations for each project and agree a course of action with the Business Manager and Site Manager to satisfy these requirements. Facilitate the implementation of policies and procedures within business units to help reduce risk and support a positive SHE culture. Proactively drive and promote the Vistry Group's behavioural approach through site visits, management meetings and forums. Support the successful implementation of the Group's ActivSHEQ database through promotion and of the system at site level and input of data required by an SHE Advisor in accordance with company guidance and timescales. Support SHE line management in the implementation of all Group SHE Standards and report any issues arising on site or within business units which may have an impact on SHE compliance and/or SHE resource requirements. Actively support the business units as an Advisor in regular SHE Management Reviews, to assess and improve performance. Support the business in planning reviewing and achieving SHE objectives. Support the business in measuring and monitoring performance against the Group and Divisional Sustainability Route Maps. Maintain a dynamic and driven approach to promoting and supporting SHE across the Group. Promote Vistry Group as a business which effectively manages SHE, through communications with relevant external professionals, e.g. legislative authorities and industry associations, forums, etc. Provide specialist support through advice and guidance for the completion of pre-qualification and tender documentation. Assist site management in preparing the construction SHE Plans prior to a project commencing and review them at each monthly safety, health and environmental review to plan for future activities. Carry out a formal SHE reviews on all sites, on a monthly basis as a minimum, to ensure compliance with the Vistry Group SHE Policies, Standards and legislation. Ensure that all reviews are thorough, factually based, independent and show a truthful reflection of site conditions and compliance with Vistry Group Standards. All formal reviews must include a review of forward planning for up and coming works for at least, but not limited to four weeks. Where practicable, carry out informal interim site visits to offer support, advice and guidance to site teams once minimal review requirements have been met (this will include cross over visits to other sites and/or other regions as directed by the Regional SHE Manager) Where working practices pose a significant risk to safety, health or the environment, ensure that the unsafe operation is stopped, that site and business unit management are informed immediately and provide the appropriate support, advice and assistance in identifying and implementing the necessary remedial actions. Provide suitable safety, health and environmental information to the business in the form of staff briefings, annual update forums, workshops, presentations, etc. and support and participate in any company induction programmes, as appropriate. Assist in the collation of SHE information for monthly reports and input the relevant information into the Vistry Group database. Identify areas/operations that require specific safety, health and/or environmental instructions and organise and undertake this instruction on site, as required. Provide information in the form of instructions, Best Practice Guidance, Codes of Practice, Information Sheets etc., and ensure site teams are provided with Group communications on safe working practices and alerts. Ensure induction instructions are reviewed every month for relevance to current operations and ensure they are effectively carried out on each project. Assist project teams in the review of high-risk contractors' method statements, provide any assistance required in assessing other method statements and monitor the implementation of the same on site. Assist business units in the performance management of subcontractors. Ensure, by instructions, advice, information and training, that projects are being carried out to meet Vistry Group SHE standards. Ensure that the Site Manager is advised if the project is not achieving Vistry Group SHE standards and further advise the Operations Director, Business Unit Managing Director, Regional Environmental Advisor, Group Environmental Manager and Group SHE Director, as appropriate. Communicate effectively with the Health and Safety Executive (HSE) regarding the Health and Safety Policy and all relevant inspections, accidents and incidents. Ensure that relevant accidents and dangerous occurrences are reported promptly to the Business Unit Directors, Group SHE Director and the HSE as required. Promptly investigate all safety, health and environmental accidents/incidents as required by legislation and best practice, in accordance with company guidance and timescales. Make known and discuss any significant findings/recommendations throughout Vistry Group. Assist business units in closing out all incident investigations promptly and completely. Ensure all investigation recommendations are implemented. Liaise with Business Unit Managers on a project's safety, health and environmental standards. Provide feedback on the effectiveness of Group SHE Management Systems and any improvements necessary. Finally, lets tell you a bit about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
About The Role Invoice Releasing Team Manager Caerphilly Competitive salary and additional benefits Great hours in a full time, permanent position Experience with invoices and Credit Management? We have the perfect career for you! Are you looking for a career with a market leading company? Do you have experience in a Credit Management environment? Have you gained working knowledge with Invoicing / Invoice Releasing? Looking for a Team Management position in a friendly, supportive environment? If you answered 'Yes' to the above, we've got exciting news for you!An excellent managerial opportunity has arisen at phs Group within the Invoice Releasing Team at Caerphilly Head Office. This is an essential managerial position where your team ensure that invoices for our largest clients are released accurately and efficiently. It's a great role in a friendly team, where you'll help maintain high standards of customer experience for our valued customers! We have a competitive salary, additional benefits, and great hours in a secure, established company. Your role as Invoice Releasing Team Manager at phs will involve: Supporting the team to ensure that our biggest invoices are released accurately, on time and in-line with agreed standards. Ensuring the team swiftly and effectively manage and prioritise the daily workload of cases, calls and e-mails within timescale by taking ownership. Assessing resource requirements to manage capacity versus demand and provide solutions to maintain high levels of customer service. Actively working to achieve set KPI targets and reducing the un-invoiced suspense entries to minimum levels each month, whilst maintaining high standards and minimising errors. Working proactively with customers and internal account managers to ensure continuous improvements, resolve issues and maximise effective, efficient customer service. Effectively communicate with the team to ensure that they understand the requirements for changes to customer accounts. Ensuring the team and workloads are effectively managed during planned (holidays) and unplanned (sickness) periods. Effectively managing all aspects of the team, including performance, attendance, and active performance management. Supporting and developing your team through ones to ones, personal development, coaching and training, alongside celebrating success! The ideal candidate for an Invoice Releasing Team Manager at phs: Excellent customer and colleague focus, with a great team building and motivational ethos. Approachable and authoritative with excellent communication skills. Ability to swiftly gain a good general knowledge of all divisions and activities within the group in order to promote the diversity of the business. Good interaction with Operations, Sales & Marketing, and other functions of the business to ensure that knowledge is current. Organised and assertive, able to prioritise effectively, delegate and negotiate. Administration and IT experience. In return for your commitment and expertise, you will benefit from: A good salary in an essential role within Credit Management at phs. Training to expand your skills. We also offer accredited ILM training through external and in-house training. 23 days holiday, plus bank holidays (31 days in total), increasing with length of service. Buy / Sell holiday scheme. Amazing employee discounts with major supermarkets and retailers with phsPerks. Free Parking onsite so no parking costs. Other benefits including improved parental and paternity leave, 24-hour wellbeing helpline, cycle to work scheme, tech purchase scheme, pension scheme, life assurance and more Ready to start your career with us? Apply now! About phs: phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 90,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Apr 29, 2024
Full time
About The Role Invoice Releasing Team Manager Caerphilly Competitive salary and additional benefits Great hours in a full time, permanent position Experience with invoices and Credit Management? We have the perfect career for you! Are you looking for a career with a market leading company? Do you have experience in a Credit Management environment? Have you gained working knowledge with Invoicing / Invoice Releasing? Looking for a Team Management position in a friendly, supportive environment? If you answered 'Yes' to the above, we've got exciting news for you!An excellent managerial opportunity has arisen at phs Group within the Invoice Releasing Team at Caerphilly Head Office. This is an essential managerial position where your team ensure that invoices for our largest clients are released accurately and efficiently. It's a great role in a friendly team, where you'll help maintain high standards of customer experience for our valued customers! We have a competitive salary, additional benefits, and great hours in a secure, established company. Your role as Invoice Releasing Team Manager at phs will involve: Supporting the team to ensure that our biggest invoices are released accurately, on time and in-line with agreed standards. Ensuring the team swiftly and effectively manage and prioritise the daily workload of cases, calls and e-mails within timescale by taking ownership. Assessing resource requirements to manage capacity versus demand and provide solutions to maintain high levels of customer service. Actively working to achieve set KPI targets and reducing the un-invoiced suspense entries to minimum levels each month, whilst maintaining high standards and minimising errors. Working proactively with customers and internal account managers to ensure continuous improvements, resolve issues and maximise effective, efficient customer service. Effectively communicate with the team to ensure that they understand the requirements for changes to customer accounts. Ensuring the team and workloads are effectively managed during planned (holidays) and unplanned (sickness) periods. Effectively managing all aspects of the team, including performance, attendance, and active performance management. Supporting and developing your team through ones to ones, personal development, coaching and training, alongside celebrating success! The ideal candidate for an Invoice Releasing Team Manager at phs: Excellent customer and colleague focus, with a great team building and motivational ethos. Approachable and authoritative with excellent communication skills. Ability to swiftly gain a good general knowledge of all divisions and activities within the group in order to promote the diversity of the business. Good interaction with Operations, Sales & Marketing, and other functions of the business to ensure that knowledge is current. Organised and assertive, able to prioritise effectively, delegate and negotiate. Administration and IT experience. In return for your commitment and expertise, you will benefit from: A good salary in an essential role within Credit Management at phs. Training to expand your skills. We also offer accredited ILM training through external and in-house training. 23 days holiday, plus bank holidays (31 days in total), increasing with length of service. Buy / Sell holiday scheme. Amazing employee discounts with major supermarkets and retailers with phsPerks. Free Parking onsite so no parking costs. Other benefits including improved parental and paternity leave, 24-hour wellbeing helpline, cycle to work scheme, tech purchase scheme, pension scheme, life assurance and more Ready to start your career with us? Apply now! About phs: phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 90,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 29, 2024
Full time
We have a new opportunity for a Site Manager to join our team within Vistry North East, at our site in Morpeth, Northumberland. As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site-based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a client based near Bond Street who are looking for an account manager to join the client services team working between client and studio. The company specialises in Branding and Packaging for a variety of organisations in the drinks sector. Ideal candidate will have a good agency background, very personable and comfortable working to pressurised deadlines They are very busy; work has been building up since the start of the year and they need someone in soon Standard working hours with a half day finish on a Friday and easy to get to once you get off at Bond Street. Wonderful studio and office facility - spacious, air-conditioned beautiful place to work. Please make sure that your full address and details are included in your application for this role.
Apr 29, 2024
Full time
We have a client based near Bond Street who are looking for an account manager to join the client services team working between client and studio. The company specialises in Branding and Packaging for a variety of organisations in the drinks sector. Ideal candidate will have a good agency background, very personable and comfortable working to pressurised deadlines They are very busy; work has been building up since the start of the year and they need someone in soon Standard working hours with a half day finish on a Friday and easy to get to once you get off at Bond Street. Wonderful studio and office facility - spacious, air-conditioned beautiful place to work. Please make sure that your full address and details are included in your application for this role.
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering. If these values are important to you, and you are looking to take the next step in your career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role ofNetwork Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are documented and carried out. Co-ordinate and support continuous improvement initiatives and enhancing customer experience. Encourage buy-in from key stakeholders and help coordinate engagement. Promote engagement from all stakeholders. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further. Here are the key skills and experience relevant to this role: Key attributes: Supervise the delivery of all technical services Point of contact between Sword and the customer Stakeholder management Support case escalations Track and support work plans Promote Customer satisfaction NOC support Projects support Key Technical Skills: Network professional with 5+ years experience Proven experience of Cisco (and other vendor) networking technologies, switching/routing/wireless/security. Experience of supporting large scale multi-site networks. Experience of customer account management. Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme. Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer. All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. JBRP1_UKTJ
Apr 29, 2024
Full time
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Our people and culture are our highest priority in all we do. Measurable feedback is captured annually to ensure we continue to improve and develop our offering. If these values are important to you, and you are looking to take the next step in your career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role ofNetwork Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are documented and carried out. Co-ordinate and support continuous improvement initiatives and enhancing customer experience. Encourage buy-in from key stakeholders and help coordinate engagement. Promote engagement from all stakeholders. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't "check all the boxes", please still submit an application and we will explore your experience further. Here are the key skills and experience relevant to this role: Key attributes: Supervise the delivery of all technical services Point of contact between Sword and the customer Stakeholder management Support case escalations Track and support work plans Promote Customer satisfaction NOC support Projects support Key Technical Skills: Network professional with 5+ years experience Proven experience of Cisco (and other vendor) networking technologies, switching/routing/wireless/security. Experience of supporting large scale multi-site networks. Experience of customer account management. Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside a competitive salary, pension, private health, wellbeing and insurance schemes, a flexible approach to working, and employee assistance programme. Sword is committed to maintaining a diverse environment and is proud to be an equal opportunities employer. All applicants receive equal consideration for employment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. JBRP1_UKTJ
Service Improvement Project Manager My client is seeking a Service Improvement Project Manager to join their team. This role is perfect for an experienced project manager who is passionate about customer experience and service performance. As a Service Improvement Project Manager, you will be responsible for developing and delivering a range of projects to support improvements to customer experience and service performance. You will be expected to meet performance metrics and deliver enhanced customer satisfaction and positive customer outcomes in line with the company's strategy and objectives. Key Responsibilities: Develop and deliver a range of service improvement projects, including analyzing existing processes, undertaking research and recommending changes to support achievement of the company's objectives. Support the successful delivery of complex projects involving coordination, communication and building relationships with key stakeholders to achieve the required service improvements. Analyze and evaluate services to present information and recommendations that support decision making. Develop, maintain and complete project plans and documentation to ensure the implementation of robust processes and the effective delivery of projects whilst operating within appropriate financial policies and procedures to support the effective financial delivery of projects. Skills and Experiences: Degree, management qualification or relevant professional qualification. Proven experience in project management. Proven knowledge of relevant regulations and good practice. Previous experience of dealing with stakeholders. Proficient user of Microsoft packages including Word, Excel, Outlook and Teams. This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Apr 29, 2024
Full time
Service Improvement Project Manager My client is seeking a Service Improvement Project Manager to join their team. This role is perfect for an experienced project manager who is passionate about customer experience and service performance. As a Service Improvement Project Manager, you will be responsible for developing and delivering a range of projects to support improvements to customer experience and service performance. You will be expected to meet performance metrics and deliver enhanced customer satisfaction and positive customer outcomes in line with the company's strategy and objectives. Key Responsibilities: Develop and deliver a range of service improvement projects, including analyzing existing processes, undertaking research and recommending changes to support achievement of the company's objectives. Support the successful delivery of complex projects involving coordination, communication and building relationships with key stakeholders to achieve the required service improvements. Analyze and evaluate services to present information and recommendations that support decision making. Develop, maintain and complete project plans and documentation to ensure the implementation of robust processes and the effective delivery of projects whilst operating within appropriate financial policies and procedures to support the effective financial delivery of projects. Skills and Experiences: Degree, management qualification or relevant professional qualification. Proven experience in project management. Proven knowledge of relevant regulations and good practice. Previous experience of dealing with stakeholders. Proficient user of Microsoft packages including Word, Excel, Outlook and Teams. This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license. Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Location: Ringwood Salary : Circa £24K, OTE c £30k after 1st year Hours : 8.30am-5.30pm Mon-Fri office based Benefits: Free parking Full training Pension contribution of 5% within a personal company pension plan. Sick pay (5 days paid then SSP) Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days. Access to company share saving scheme. Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30 til 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Duties and Responsibilities: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience and Knowledge: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
Apr 29, 2024
Full time
Location: Ringwood Salary : Circa £24K, OTE c £30k after 1st year Hours : 8.30am-5.30pm Mon-Fri office based Benefits: Free parking Full training Pension contribution of 5% within a personal company pension plan. Sick pay (5 days paid then SSP) Holiday pay 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days. Access to company share saving scheme. Life insurance 1 year s salary for death in service Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience working only Monday to Friday 8.30 til 5.30pm? NO EVENINGS OR WEEKENDS! This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors. This role will see the successful candidate working in a team of both internal account managers and a dedicated field sales rep, supporting a large portfolio of allocated accounts. (approx. 200). Your role will be to manage your accounts, take orders and manage the customer's expectations in a professional and efficient manner. You will work very closely with a field Sales Executive to service your accounts and up-sell opportunities, whilst building long standing relationships. This is a very busy role that requires experience of multi-tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook). Duties and Responsibilities: Managing a portfolio of existing client accounts. Answering incoming calls from clients and providing assistance. Logging calls on the CRM system. Building relationships with clients. Receive and process orders. Dealing with the warehouse and organising deliveries. Working to targets. Upselling to existing clients. Work very closely with a Field Sales Executive to manage your accounts. Experience and Knowledge: Previous experience within a customer service/ account manager position. Confident communicator on the phone. Ability to work within a fast-paced environment. Strong attention to detail and organisational skills. Confident use of Microsoft systems. Good interpersonal skills. Be self-motivated. You should also have good Maths and English (GCSE Grade C and above) This job would suit candidates with experience in Sales Administration, Customer Service, Order Processor, Account Manager, Hotel Reception or Hospitality.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 29, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Manager / Managing Consultant - Business Support Basic c. £70-95k + OTE Benefits include flexible working, no threshold then commission on a sliding scale, annual ski trip if the whole company hit target, high performers club and lots of social events. Based London Inherit a desk worth £170,000 per year with huge potential. No thresholds commission, plus a team over-ride Dynamic West End division The Person As an experienced, Permanent, Business Support recruitment specialist already, the career move you seek next one that gives you the opportunity to develop others, a business division and yourself. You either have this responsibility in your current role or very obviously display the potential around all things management and coaching skills, great at developing people. Your standards are high and work best in recruitment environment where the best interests of candidates and clients are at heart. Working collaboratively and consultatively come naturally to you. You have a huge amount to give to a company, regularly have new ideas to bring to the table and seek out extra projects & responsibilities above and beyond the "day to day" role. The Company Privately owned, 35 + headcount boutique Business Support specialist, with clearly defined London WestEnd and London City teams, alongside International teams for the UAE, Europe & New York Ongoing market expansion includes new Professional Services teams in 2024 with Finance and HR recruitment specialists already in place. Carved out a very strong name in the market and international presence. Celebrated and transparent career progression, in a high trust and mature, flexible working environment, B-Corp Certified, committed to improving social and environmental conditions around the world. The Role. Leading 2 consultants within the Permanent West End Division, in a billing manager position Every encouragement is to then build out a bigger team once you have established yourself and superb sense of the business. Developing an already successful Permanent desk, that is currently producing billings of £170k+ Hiring, mentoring and training future Recruitment Consultants and Senior Recruitment Consultants Playing a key role in the senior management team and involved in monthly meetings. Building on and expanding existing client relationships, developing new business and maintaining a strong network of clients, attracting top candidates and managing them through to placements. Call us now to discuss this job in more detail and other similar Recruitment Consultancy roles. We typically place people into the following positions: Graduate Recruiter, Trainee Recruiter, Resourcer, Researcher, Trainee Recruitment Consultant, Recruitment Consultant, Graduate Recruitment Consultant, Junior Recruitment Consultant, Candidate Manager, Permanent Recruitment Consultant, Temps Recruitment Consultant, Principal Consultant, Senior Recruitment Consultant, Internal Recruiters, Onsite Recruiters, Team Leaders and Managers / Directors. Ruella James Recruitment to Recruitment is an employment agency and advertises all registered vacancies, having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations 2003. By applying for this role your details will be submitted to Ruella James. You can view our full Privacy Policy on our website. VIEW OUR RECRUITMENT TO RECRUITMENT WEBSITE FOR MORE DETAILS
Apr 29, 2024
Full time
Manager / Managing Consultant - Business Support Basic c. £70-95k + OTE Benefits include flexible working, no threshold then commission on a sliding scale, annual ski trip if the whole company hit target, high performers club and lots of social events. Based London Inherit a desk worth £170,000 per year with huge potential. No thresholds commission, plus a team over-ride Dynamic West End division The Person As an experienced, Permanent, Business Support recruitment specialist already, the career move you seek next one that gives you the opportunity to develop others, a business division and yourself. You either have this responsibility in your current role or very obviously display the potential around all things management and coaching skills, great at developing people. Your standards are high and work best in recruitment environment where the best interests of candidates and clients are at heart. Working collaboratively and consultatively come naturally to you. You have a huge amount to give to a company, regularly have new ideas to bring to the table and seek out extra projects & responsibilities above and beyond the "day to day" role. The Company Privately owned, 35 + headcount boutique Business Support specialist, with clearly defined London WestEnd and London City teams, alongside International teams for the UAE, Europe & New York Ongoing market expansion includes new Professional Services teams in 2024 with Finance and HR recruitment specialists already in place. Carved out a very strong name in the market and international presence. Celebrated and transparent career progression, in a high trust and mature, flexible working environment, B-Corp Certified, committed to improving social and environmental conditions around the world. The Role. Leading 2 consultants within the Permanent West End Division, in a billing manager position Every encouragement is to then build out a bigger team once you have established yourself and superb sense of the business. Developing an already successful Permanent desk, that is currently producing billings of £170k+ Hiring, mentoring and training future Recruitment Consultants and Senior Recruitment Consultants Playing a key role in the senior management team and involved in monthly meetings. Building on and expanding existing client relationships, developing new business and maintaining a strong network of clients, attracting top candidates and managing them through to placements. Call us now to discuss this job in more detail and other similar Recruitment Consultancy roles. We typically place people into the following positions: Graduate Recruiter, Trainee Recruiter, Resourcer, Researcher, Trainee Recruitment Consultant, Recruitment Consultant, Graduate Recruitment Consultant, Junior Recruitment Consultant, Candidate Manager, Permanent Recruitment Consultant, Temps Recruitment Consultant, Principal Consultant, Senior Recruitment Consultant, Internal Recruiters, Onsite Recruiters, Team Leaders and Managers / Directors. Ruella James Recruitment to Recruitment is an employment agency and advertises all registered vacancies, having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations 2003. By applying for this role your details will be submitted to Ruella James. You can view our full Privacy Policy on our website. VIEW OUR RECRUITMENT TO RECRUITMENT WEBSITE FOR MORE DETAILS
Job Title : Senior Finance Business Partner Location : Brighton Salary: £49,920 - £65,520 Job Type: Full time - Permanent Closing date for applications: 28th April 2024 Employer: BIMM University Department: Finance Are you a seasoned finance professional with a skill for building strategic partnerships and delivering insightful management reporting? BIMM University is seeking a talented individual to fill the role of Senior Finance Business Partner, responsible for driving financial performance and planning processes within a defined business area. What You'll Do: Deputy Leadership: Act as the deputy in the absence of the Assistant Director of Financial Planning & Analysis, ensuring continuity and effective decision-making. Operational Oversight: Take charge of complex business areas, serving as the point of escalation for operational issues and ensuring smooth day-to-day financial operations. Reporting Excellence: Consolidate reporting across multiple currencies, delivering accurate and timely performance reporting with detailed analysis to senior business managers. Strategic Collaboration: Support the annual planning cycle by collaborating with senior managers to develop plans, budgets, and forecasts that align with key business drivers. Financial Integrity: Prepare and process monthly journal entries, oversee balance sheet reconciliations, and investigate variances to ensure financial accuracy and compliance. System Maintenance: Liaise with the finance operations team to maintain the accounting system, facilitating seamless financial processes. Audit Support: Assist in the collation of information required for the year-end audit process, ensuring compliance with regulatory requirements. Project Contribution: Provide support to strategic and finance projects across the university, contributing your expertise to drive continuous improvement. What You'll Bring: Financial Expertise: Newly qualified or qualified by experience, with a track record of delivering financial business partnering services. Planning Proficiency: Experience supporting the financial planning cycle, including forecasts, budgets, and plans, reflecting key business drivers. Interpersonal Excellence: Strong interpersonal skills with the ability to build and maintain professional relationships with internal stakeholders. Analytical Acumen: Proficiency in data analysis and reporting, including the use of Microsoft Office tools and financial planning software. Organisational Agility: Excellent organisation skills, capable of balancing competing priorities and delivering results within deadlines. At BIMM University, we offer a stimulating environment where your expertise can make a real difference. If you're ready to join a dynamic team dedicated to excellence in education, apply now to become our next Senior Finance Business Partner! Why BIMM University? We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Xero Specialist, Accountant, Accounts Clerk, Chartered Accountancy, Qualified Accountant, Bookkeeper, SAGE50, Sage Line 50, SAGE 200, Revenue Accountant, Finance Clerk, Accounts Assistant, Management Accountant, Finance Accountant, Accounts Payable, Group Accountant, People Processes, Purchase Ledger, Accountant, Financial Analyst, Chartered Accountant, Financial Accountancy, Credit control, Credit Controller, Accounts Receivable, Payment Processing, Financial Controller, Accounts Coordinator, Bookkeeping Assistant, Accountant, Finance Controller, Revenue Accountancy, ACA, ACCA, CIMA, ICAEW, will also be considered for this role.
Apr 29, 2024
Full time
Job Title : Senior Finance Business Partner Location : Brighton Salary: £49,920 - £65,520 Job Type: Full time - Permanent Closing date for applications: 28th April 2024 Employer: BIMM University Department: Finance Are you a seasoned finance professional with a skill for building strategic partnerships and delivering insightful management reporting? BIMM University is seeking a talented individual to fill the role of Senior Finance Business Partner, responsible for driving financial performance and planning processes within a defined business area. What You'll Do: Deputy Leadership: Act as the deputy in the absence of the Assistant Director of Financial Planning & Analysis, ensuring continuity and effective decision-making. Operational Oversight: Take charge of complex business areas, serving as the point of escalation for operational issues and ensuring smooth day-to-day financial operations. Reporting Excellence: Consolidate reporting across multiple currencies, delivering accurate and timely performance reporting with detailed analysis to senior business managers. Strategic Collaboration: Support the annual planning cycle by collaborating with senior managers to develop plans, budgets, and forecasts that align with key business drivers. Financial Integrity: Prepare and process monthly journal entries, oversee balance sheet reconciliations, and investigate variances to ensure financial accuracy and compliance. System Maintenance: Liaise with the finance operations team to maintain the accounting system, facilitating seamless financial processes. Audit Support: Assist in the collation of information required for the year-end audit process, ensuring compliance with regulatory requirements. Project Contribution: Provide support to strategic and finance projects across the university, contributing your expertise to drive continuous improvement. What You'll Bring: Financial Expertise: Newly qualified or qualified by experience, with a track record of delivering financial business partnering services. Planning Proficiency: Experience supporting the financial planning cycle, including forecasts, budgets, and plans, reflecting key business drivers. Interpersonal Excellence: Strong interpersonal skills with the ability to build and maintain professional relationships with internal stakeholders. Analytical Acumen: Proficiency in data analysis and reporting, including the use of Microsoft Office tools and financial planning software. Organisational Agility: Excellent organisation skills, capable of balancing competing priorities and delivering results within deadlines. At BIMM University, we offer a stimulating environment where your expertise can make a real difference. If you're ready to join a dynamic team dedicated to excellence in education, apply now to become our next Senior Finance Business Partner! Why BIMM University? We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Xero Specialist, Accountant, Accounts Clerk, Chartered Accountancy, Qualified Accountant, Bookkeeper, SAGE50, Sage Line 50, SAGE 200, Revenue Accountant, Finance Clerk, Accounts Assistant, Management Accountant, Finance Accountant, Accounts Payable, Group Accountant, People Processes, Purchase Ledger, Accountant, Financial Analyst, Chartered Accountant, Financial Accountancy, Credit control, Credit Controller, Accounts Receivable, Payment Processing, Financial Controller, Accounts Coordinator, Bookkeeping Assistant, Accountant, Finance Controller, Revenue Accountancy, ACA, ACCA, CIMA, ICAEW, will also be considered for this role.
Comms & Strategic PlanningHybrid Remote , London,England T&P m is one of the world's leading full service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The &Partnership and mSix&Partners , it brings together content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and GroupM and combined with the agility of an entrepreneurial Partner-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollars in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P m is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP's proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients. We believe in The Power of &, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience, and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Working alongside our clients' marketing departments, we deliver '& mplified Creativity' to solve their business and brand challenges seamlessly, creatively and efficiently. Ultimately of course, we are our people. They're the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers. That's why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be. T&P m embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together. Who is the client? Electronic Arts Inc. aka EA is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for internet-connected consoles, mobile devices, and personal computers. EA employ 9,300 people in 31 global locations across the world with more than 30 million registered players around the world. EA is recognised for a portfolio for critically acclaimed, high-quality brands including: The Sims, Madden NFL, EA Sports FC, F1, Battlefield, Need for Speed and Dragon Age. EA believes the next 5 years will be more disruptive, more dynamic, and we'll see more players come into gaming than the last 40 years combined. They strongly believe that data informs their communications strategy, it doesn't drive, it doesn't dictate, it doesn't prescribe, it informs. What is the role? We are looking for a talented and experienced International Integrated Planning Director to join the embedded team, working on an exciting, innovation-led account. Your role will encompass supporting the Account leads in setting the direction for the client and for your team, encompassing smooth day-to-day running of the account and working with the client and agency planning team, market coordination, supporting strategic planning and digital teams, as well as pan-European and Global brand partnerships. You will be able to take both your immediate team and local market teams on a journey with you to ensure best in class delivery, and you will be comfortable managing external and internal stakeholders at various levels. More than anything, you'll have an appetite to work at pace, with agility, whilst maintaining focus and quality at all times . What will be your responsibilities? Build strong, trusted relationships with senior clients and internal stakeholders Be adaptable and able to fit the unique culture of the embedded team Be comfortable presenting to senior clients and helping the Client Lead & business director to run the client relationships. Set out the structure, process, tools and talent by market to service our current and future international requirements. We need someone who can work with the team to tackle a planning response across markets, as well helping to deliver the response logistically across all media channels - this is a role that combines strategic planning, full funnel delivery and best in class international market management. To oversee the financial aspects (including invoicing) of the account and contributing to trustworthy financial forecasting. To foresee and pro-actively resolve planning issues with clients and business Work with the team to identify key audience insights that drive our responses. To assist the client in the development of their objectives, by understanding the challenges and opportunities in their sector. Give strategic input into the planning and execution of the plans to support these objectives. Who are you? Experience in International Account Management Experience in Comms Planning and translating a strategy into media activation across all channels Experience team leader and manager, able to adapt to work with a variety of personalities and inspire great work from your team Confident presenter who can design and deliver great work for clients and tailor their narrative to their audience Experienced in running all aspects of an account - from team recruitment to stakeholder management and financial forecasting You are a good listener and able to collaborate with a wide cross section of people You have a solid history of working across a range of clients and are able to demonstrate how you have solved client business challenges with digital solutions - ideally Gaming and or Entertainment client experience would be an advantage. You exude the behaviours of the agency - Pioneering, Energetic and Honesty and are able to lead, inspire and motivate the team and wider network to consistent great work.
Apr 29, 2024
Full time
Comms & Strategic PlanningHybrid Remote , London,England T&P m is one of the world's leading full service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The &Partnership and mSix&Partners , it brings together content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and GroupM and combined with the agility of an entrepreneurial Partner-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollars in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P m is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP's proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients. We believe in The Power of &, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience, and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Working alongside our clients' marketing departments, we deliver '& mplified Creativity' to solve their business and brand challenges seamlessly, creatively and efficiently. Ultimately of course, we are our people. They're the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers. That's why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be. T&P m embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together. Who is the client? Electronic Arts Inc. aka EA is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for internet-connected consoles, mobile devices, and personal computers. EA employ 9,300 people in 31 global locations across the world with more than 30 million registered players around the world. EA is recognised for a portfolio for critically acclaimed, high-quality brands including: The Sims, Madden NFL, EA Sports FC, F1, Battlefield, Need for Speed and Dragon Age. EA believes the next 5 years will be more disruptive, more dynamic, and we'll see more players come into gaming than the last 40 years combined. They strongly believe that data informs their communications strategy, it doesn't drive, it doesn't dictate, it doesn't prescribe, it informs. What is the role? We are looking for a talented and experienced International Integrated Planning Director to join the embedded team, working on an exciting, innovation-led account. Your role will encompass supporting the Account leads in setting the direction for the client and for your team, encompassing smooth day-to-day running of the account and working with the client and agency planning team, market coordination, supporting strategic planning and digital teams, as well as pan-European and Global brand partnerships. You will be able to take both your immediate team and local market teams on a journey with you to ensure best in class delivery, and you will be comfortable managing external and internal stakeholders at various levels. More than anything, you'll have an appetite to work at pace, with agility, whilst maintaining focus and quality at all times . What will be your responsibilities? Build strong, trusted relationships with senior clients and internal stakeholders Be adaptable and able to fit the unique culture of the embedded team Be comfortable presenting to senior clients and helping the Client Lead & business director to run the client relationships. Set out the structure, process, tools and talent by market to service our current and future international requirements. We need someone who can work with the team to tackle a planning response across markets, as well helping to deliver the response logistically across all media channels - this is a role that combines strategic planning, full funnel delivery and best in class international market management. To oversee the financial aspects (including invoicing) of the account and contributing to trustworthy financial forecasting. To foresee and pro-actively resolve planning issues with clients and business Work with the team to identify key audience insights that drive our responses. To assist the client in the development of their objectives, by understanding the challenges and opportunities in their sector. Give strategic input into the planning and execution of the plans to support these objectives. Who are you? Experience in International Account Management Experience in Comms Planning and translating a strategy into media activation across all channels Experience team leader and manager, able to adapt to work with a variety of personalities and inspire great work from your team Confident presenter who can design and deliver great work for clients and tailor their narrative to their audience Experienced in running all aspects of an account - from team recruitment to stakeholder management and financial forecasting You are a good listener and able to collaborate with a wide cross section of people You have a solid history of working across a range of clients and are able to demonstrate how you have solved client business challenges with digital solutions - ideally Gaming and or Entertainment client experience would be an advantage. You exude the behaviours of the agency - Pioneering, Energetic and Honesty and are able to lead, inspire and motivate the team and wider network to consistent great work.
Legal Counsel (Fixed Term Contract) page is loaded Legal Counsel (Fixed Term Contract) Apply time type Full time posted on Posted 30+ Days Ago job requisition id R Job Title: Legal Counsel (Fixed Term Contract) Job Description: Context Dentsu Italia is looking for a talented Legal Counsel to join its legal team _ Fixed Term Contract (maternity cover). The Legal Department is a trusted partner of Dentsu fast growing business. We understand our business clients' needs and deliver fast actionable, business-oriented solutions. We work closely with the business on exciting, cutting-edge development and expansion projects from strategy definition throughout implementation. We provide advice on a wide array of legal issues, including commercial law, civil law, data protection, IP and general contract compliance matters. Role purpose The purpose of this role is to join the Italian legal team in providing legal support, contributing to the workload of the department and the development and roll out of specific projects and initiatives. Key accountabilities Organize and attend all boards and key board committee meetings, advise on corporate governance coordinating, when necessary, external counsels; Serve as Secretary to the Board and key Board Committees and devises corporate calendar Advises on and ensures compliance with corporate governance matters and the relevant alignment of other cluster markets; Contributes to a wide range of additional matters as needed eg provides transactional support on major corporate activity involving the company, advises directors in relation to their legal responsibilities and indemnities, etc. Draft, negotiate and advise on commercial agreements, with particular focus on Media Service Line contracts (i.e. client contracts, media owner contracts and supplier side (i.e. digital suppliers, creative productions suppliers, etc.) with specific focus on commercial contracts issues, data protection matters, etc.). Provide wide legal support to New Business Team (providing analysis and legal support, among others by reviewing NDAs, carrying out conflict checks and review pitch qualification materials); Is engaged in implementing and enabling the successful execution of internal initiatives and projects, especially in the fields of digital suppliers and partners as well as in formulating and deploying process-related improvements with regards to the provision of legal support services, including drafting and revising templates. Participate to the legal department's marketing and networking strategies as directed and will be part of the wider program of developing and delivering training to the business and legal risk management initiatives as well as implementing best-practices in compliance, policy guidance to contracts and related matters (e.g. business training, legal updates, legislation update newsletters, etc.). Professional skills Law degree Fluent English (written and verbal) Min. 3 years' experience in drafting and negotiating, commercial contracts, in-house or in law firms. Preference will be given to people with inhouse experience and experience in international organisations Legal Qualification preferred Experience facing counterparties in negotiations and of dealing with colleagues of varying seniority Working with a wide network of internal/external stakeholders. Solid contract law and corporate knowledge and contract drafting and negotiation experience. Additional Skills Requirements Good organizational and time management skills. Ability to work in a team and to influence collaborative outcomes. Strong interpersonal skills, including verbal communication, presentation, and relationship building. Command of the main Office applications (Word, Excel, PowerPoint and Outlook); willingness to learn to use new tools, if requested. Attention to detail and accuracy. Good relationship and communication skills. Strong motivation to multi-task in a fast-paced environment. Enthusiasm and willingness to roll up sleeves, learn fast, and take responsibility. Strong interest in intellectual property, media, marketing and IP matters and data protection fields of law. Ability and desire to partner with diverse and dynamic leadership and teams Location: Brand: Dentsu Time Type: Full time Contract Type: Temporary Cover (Fixed Term) Similar Jobs (3) Legal Counsel time type Full time posted on Posted 30+ Days Ago Legal Counsel OR Senior Legal Counsel, Technology locations London time type Full time posted on Posted 2 Days Ago Senior Client Manager - 12 Month Fixed Term Contract locations Melbourne - 510 Church Street time type Full time posted on Posted 26 Days Ago Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what's next. An invitation to team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way! An invitation to be a force for good. Sustainability is vital to our business and an important area of focus for our clients. We are leading the way for our industry as we discover new ways to help build a more sustainable planet. An invitation to dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
Apr 29, 2024
Full time
Legal Counsel (Fixed Term Contract) page is loaded Legal Counsel (Fixed Term Contract) Apply time type Full time posted on Posted 30+ Days Ago job requisition id R Job Title: Legal Counsel (Fixed Term Contract) Job Description: Context Dentsu Italia is looking for a talented Legal Counsel to join its legal team _ Fixed Term Contract (maternity cover). The Legal Department is a trusted partner of Dentsu fast growing business. We understand our business clients' needs and deliver fast actionable, business-oriented solutions. We work closely with the business on exciting, cutting-edge development and expansion projects from strategy definition throughout implementation. We provide advice on a wide array of legal issues, including commercial law, civil law, data protection, IP and general contract compliance matters. Role purpose The purpose of this role is to join the Italian legal team in providing legal support, contributing to the workload of the department and the development and roll out of specific projects and initiatives. Key accountabilities Organize and attend all boards and key board committee meetings, advise on corporate governance coordinating, when necessary, external counsels; Serve as Secretary to the Board and key Board Committees and devises corporate calendar Advises on and ensures compliance with corporate governance matters and the relevant alignment of other cluster markets; Contributes to a wide range of additional matters as needed eg provides transactional support on major corporate activity involving the company, advises directors in relation to their legal responsibilities and indemnities, etc. Draft, negotiate and advise on commercial agreements, with particular focus on Media Service Line contracts (i.e. client contracts, media owner contracts and supplier side (i.e. digital suppliers, creative productions suppliers, etc.) with specific focus on commercial contracts issues, data protection matters, etc.). Provide wide legal support to New Business Team (providing analysis and legal support, among others by reviewing NDAs, carrying out conflict checks and review pitch qualification materials); Is engaged in implementing and enabling the successful execution of internal initiatives and projects, especially in the fields of digital suppliers and partners as well as in formulating and deploying process-related improvements with regards to the provision of legal support services, including drafting and revising templates. Participate to the legal department's marketing and networking strategies as directed and will be part of the wider program of developing and delivering training to the business and legal risk management initiatives as well as implementing best-practices in compliance, policy guidance to contracts and related matters (e.g. business training, legal updates, legislation update newsletters, etc.). Professional skills Law degree Fluent English (written and verbal) Min. 3 years' experience in drafting and negotiating, commercial contracts, in-house or in law firms. Preference will be given to people with inhouse experience and experience in international organisations Legal Qualification preferred Experience facing counterparties in negotiations and of dealing with colleagues of varying seniority Working with a wide network of internal/external stakeholders. Solid contract law and corporate knowledge and contract drafting and negotiation experience. Additional Skills Requirements Good organizational and time management skills. Ability to work in a team and to influence collaborative outcomes. Strong interpersonal skills, including verbal communication, presentation, and relationship building. Command of the main Office applications (Word, Excel, PowerPoint and Outlook); willingness to learn to use new tools, if requested. Attention to detail and accuracy. Good relationship and communication skills. Strong motivation to multi-task in a fast-paced environment. Enthusiasm and willingness to roll up sleeves, learn fast, and take responsibility. Strong interest in intellectual property, media, marketing and IP matters and data protection fields of law. Ability and desire to partner with diverse and dynamic leadership and teams Location: Brand: Dentsu Time Type: Full time Contract Type: Temporary Cover (Fixed Term) Similar Jobs (3) Legal Counsel time type Full time posted on Posted 30+ Days Ago Legal Counsel OR Senior Legal Counsel, Technology locations London time type Full time posted on Posted 2 Days Ago Senior Client Manager - 12 Month Fixed Term Contract locations Melbourne - 510 Church Street time type Full time posted on Posted 26 Days Ago Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what's next. An invitation to team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way! An invitation to be a force for good. Sustainability is vital to our business and an important area of focus for our clients. We are leading the way for our industry as we discover new ways to help build a more sustainable planet. An invitation to dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Business Readiness Manager, an initial 6-month contract based in Stirling or Edinburgh. It is a hybrid model. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role is accountable for the effective governance, oversight, coordination and delivery of the business change roadmap into the Finance business. The holder of this role is accountable for confirming whether the business have been sufficiently engaged ahead of each new change implementation. As a Business Readiness Manager, you will be responsible to: Work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk. Govern the successful delivery of the Business Readiness roadmap into the business using the Business Readiness standard operating procedures. Acting as the 'gatekeeper', ensuring quality delivery and owning the go live decision on behalf of business. Facilitate Business Readiness activity for the business, high impact and brand sensitive delivery programmes coming from across M&G Finance, Life and Wealth business. Communicate and represent business readiness at a Senior Management / Programme level and facilitate efficient and effective engagement between the programme and the business. Responsible for identifying, escalating and managing risks or issues to ensure smooth transition into live environment. Facilitate the handover to the business and BAU, ensuring risks and issues, business and sponsor signoff is obtained. Actively support and mentor members of the business to ensure effective delivery of change into the business. Ensure that there is clarity over the business impact of each planned release or change. Work collaboratively with the Testing team, Training team and Internal and External communications. Stakeholder management so the business is prepared for all change coming into their teams and areas. What we require from the candidate: Experience in a project delivery role or management role in a Finance function (ideally at Manager level). Experience of Business Readiness. Proven experience of working cross functionally and in building sustained and effective working relationships. Understanding of Agile or Continuous Improvement methodology principles. Risk Management identification and resolution experience. Can translate complex issues and information into simple, key messages and deliver them in a variety of communication styles. Pro-active, driven and enthusiastic. Strong planning, organisation and administration skills. Ability to self-manage, organise and prioritise workload. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business JBRP1_UKTJ
Apr 29, 2024
Full time
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Business Readiness Manager, an initial 6-month contract based in Stirling or Edinburgh. It is a hybrid model. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role is accountable for the effective governance, oversight, coordination and delivery of the business change roadmap into the Finance business. The holder of this role is accountable for confirming whether the business have been sufficiently engaged ahead of each new change implementation. As a Business Readiness Manager, you will be responsible to: Work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk. Govern the successful delivery of the Business Readiness roadmap into the business using the Business Readiness standard operating procedures. Acting as the 'gatekeeper', ensuring quality delivery and owning the go live decision on behalf of business. Facilitate Business Readiness activity for the business, high impact and brand sensitive delivery programmes coming from across M&G Finance, Life and Wealth business. Communicate and represent business readiness at a Senior Management / Programme level and facilitate efficient and effective engagement between the programme and the business. Responsible for identifying, escalating and managing risks or issues to ensure smooth transition into live environment. Facilitate the handover to the business and BAU, ensuring risks and issues, business and sponsor signoff is obtained. Actively support and mentor members of the business to ensure effective delivery of change into the business. Ensure that there is clarity over the business impact of each planned release or change. Work collaboratively with the Testing team, Training team and Internal and External communications. Stakeholder management so the business is prepared for all change coming into their teams and areas. What we require from the candidate: Experience in a project delivery role or management role in a Finance function (ideally at Manager level). Experience of Business Readiness. Proven experience of working cross functionally and in building sustained and effective working relationships. Understanding of Agile or Continuous Improvement methodology principles. Risk Management identification and resolution experience. Can translate complex issues and information into simple, key messages and deliver them in a variety of communication styles. Pro-active, driven and enthusiastic. Strong planning, organisation and administration skills. Ability to self-manage, organise and prioritise workload. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business JBRP1_UKTJ
Description About this role Business Unit Overview: Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and financial technology demands. The various business departments within Aladdin are focused on providing clients with highly scalable portfolio analytics & risk management, liability-driven investing & pension solutions, and regulatory advice & balance sheet strategy. We offer clients customized solutions powered by Aladdin, BlackRock's proprietary risk management system. The Aladdin Wealth Enterprise team leverages the same risk analytics used by Institutional investors to equip wealth management clients with business & risk management, and portfolio construction & analytics capabilities. Aladdin Wealth Enterprise is partnering with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process, and grow their businesses in a differentiated way. Position Description: The successful candidate will be an integral part of the EMEA Business Development Team and assume a senior client facing position, focusing on our UK clients and prospects. The candidate will be responsible for achieving the UK yearly sales target, building a strong business development pipeline while driving the Go-To-Market strategy for the region, as well as providing product feedback and direction to meet the specific needs of the market. The candidate must have a solid understanding of the UK wealth market, demonstrate finger pulse of the client's entire organization and be embedded into the client's key Decision Makers and Business leaders to drive sales. The role will evolve over time as the business develops and will be an exciting opportunity for someone interested in Financial Technology who has experience working with Wealth Management clients across complex relationships. Key Responsibilities: Develop a strong GTM strategy and maintain a strong pipeline of opportunities to drive Aladdin Wealth Enterprise sales in the UK. Have a strong working relationship with prospects to support the end-to-end sales cycle, from deal origination to contracting. Liaise with the client's senior stakeholders and provide strong leadership for the Aladdin relationship. Establish strong personal relationships with senior clients and represent all of BlackRock in a compelling fashion. Develop strong relationships with all groups within Aladdin to ensure an excellent client experience and convey client requirements to product teams as necessary. Have vision for where the UK wealth management industry is going and BlackRock's potential roles in influencing that direction. Leadership and management skills to be the cultural flag-bearer with the ability to inspire people. Skills and Qualifications: The ideal candidate will possess some combination of all the following: Fluent in English and other European languages Background in wealth management and technology and deep knowledge of the UK wealth market, with a strong rolodex of existing relationships at wealth firms. Demonstrated experience successfully leading sales. Ability to work across organizational functional lines and be effective in a global organization. Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients' expectations and delivers value-added service. Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied. Leads individuals and team to achieve objectives and drive results; inspires and motivates people to the highest levels of performance. Is accessible, engaged and a positive force for change. Provides timely and actionable feedback. Committed to gaining relevant knowledge, skills and experience in commercial markets; utilizes market expertise and savvy to leverage this role; stays passionate about the business and maintains current knowledge about competitor products and services. Strong project management and coordination skills Strong problem solving/analytical thinking. Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients. Technologically "aware" to be conversant with clients and visualize opportunities.Technology knowledge is important, but a deep skillset is not necessary. Ability to operate as a self-starter, operating with limited guidance in a highly matrixed organization. Enjoys a fast-paced, high-intensity environment; able to manage multiple priorities. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 29, 2024
Full time
Description About this role Business Unit Overview: Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and financial technology demands. The various business departments within Aladdin are focused on providing clients with highly scalable portfolio analytics & risk management, liability-driven investing & pension solutions, and regulatory advice & balance sheet strategy. We offer clients customized solutions powered by Aladdin, BlackRock's proprietary risk management system. The Aladdin Wealth Enterprise team leverages the same risk analytics used by Institutional investors to equip wealth management clients with business & risk management, and portfolio construction & analytics capabilities. Aladdin Wealth Enterprise is partnering with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process, and grow their businesses in a differentiated way. Position Description: The successful candidate will be an integral part of the EMEA Business Development Team and assume a senior client facing position, focusing on our UK clients and prospects. The candidate will be responsible for achieving the UK yearly sales target, building a strong business development pipeline while driving the Go-To-Market strategy for the region, as well as providing product feedback and direction to meet the specific needs of the market. The candidate must have a solid understanding of the UK wealth market, demonstrate finger pulse of the client's entire organization and be embedded into the client's key Decision Makers and Business leaders to drive sales. The role will evolve over time as the business develops and will be an exciting opportunity for someone interested in Financial Technology who has experience working with Wealth Management clients across complex relationships. Key Responsibilities: Develop a strong GTM strategy and maintain a strong pipeline of opportunities to drive Aladdin Wealth Enterprise sales in the UK. Have a strong working relationship with prospects to support the end-to-end sales cycle, from deal origination to contracting. Liaise with the client's senior stakeholders and provide strong leadership for the Aladdin relationship. Establish strong personal relationships with senior clients and represent all of BlackRock in a compelling fashion. Develop strong relationships with all groups within Aladdin to ensure an excellent client experience and convey client requirements to product teams as necessary. Have vision for where the UK wealth management industry is going and BlackRock's potential roles in influencing that direction. Leadership and management skills to be the cultural flag-bearer with the ability to inspire people. Skills and Qualifications: The ideal candidate will possess some combination of all the following: Fluent in English and other European languages Background in wealth management and technology and deep knowledge of the UK wealth market, with a strong rolodex of existing relationships at wealth firms. Demonstrated experience successfully leading sales. Ability to work across organizational functional lines and be effective in a global organization. Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients' expectations and delivers value-added service. Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied. Leads individuals and team to achieve objectives and drive results; inspires and motivates people to the highest levels of performance. Is accessible, engaged and a positive force for change. Provides timely and actionable feedback. Committed to gaining relevant knowledge, skills and experience in commercial markets; utilizes market expertise and savvy to leverage this role; stays passionate about the business and maintains current knowledge about competitor products and services. Strong project management and coordination skills Strong problem solving/analytical thinking. Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients. Technologically "aware" to be conversant with clients and visualize opportunities.Technology knowledge is important, but a deep skillset is not necessary. Ability to operate as a self-starter, operating with limited guidance in a highly matrixed organization. Enjoys a fast-paced, high-intensity environment; able to manage multiple priorities. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
MSite has an exciting opportunity for a Sales Administrator to join our Team working Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £25,000 - £27,000 per annum DOE plus benefits. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing support in managing the Salesforce (CRM) accounts for the Account Managers, this will include preparing quotes, processing POs, handovers, pipeline management, and forecasting Responding to in-bound customer opportunities capturing essential customer requirements, and chasing for information from customers to ensure accurate qualification can take place In line with process following qualification escalating opportunities to Sales ensuring comprehensive handover of requirement, or to undertake proposal directly in line with customers stated requirements Pro-actively following-up on all leads submitted to ensure the client is in receipt of the proposal, to ascertain interest and obtain feedback Providing proactive administrative support e.g. document preparation, travel bookings, etc. Providing exceptional customer service on behalf of the Account Managers when requesting pipeline updates and dealing with customer queries Reviewing of internal reports from e.g. Data Team, Finance Team etc Arranging internal Account Meetings, collating data, coordinating with other departments, attending meetings, taking minutes, capturing, and distributing of actions Representing Account Managers in internal meetings when the Account Manager is unavailable due to site visits or annual leave Providing ad hoc support to Sales Administration Manager Our ideal Sales Administrator will have: Proven experience in a Sales Administration or PA role Prior use of Salesforce CRM package or similar Strong Excel skills including creating tables/pivot tables Proven experience in Pipeline Management/Forecasting Enthusiastic, energetic and proactive approach Customer centricity and responsiveness Confident communicator Outgoing and friendly. Good at building relationships with customers and colleagues at all levels Excellent organisation/prioritisation skills with a varied and diverse workload Ability to produce accurate work to tight deadlines Good eye for detail Self-motivated and resilient Professional, discreet and confidential approach to all activities Methodical / logical approach to tasks Flexible and adaptable Must be comfortable in making phone calls and engaging customers If you feel you have the necessary skills and experience to be successful in this Sales Administrator role click apply today. We d love to hear from you!
Apr 29, 2024
Full time
MSite has an exciting opportunity for a Sales Administrator to join our Team working Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £25,000 - £27,000 per annum DOE plus benefits. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing support in managing the Salesforce (CRM) accounts for the Account Managers, this will include preparing quotes, processing POs, handovers, pipeline management, and forecasting Responding to in-bound customer opportunities capturing essential customer requirements, and chasing for information from customers to ensure accurate qualification can take place In line with process following qualification escalating opportunities to Sales ensuring comprehensive handover of requirement, or to undertake proposal directly in line with customers stated requirements Pro-actively following-up on all leads submitted to ensure the client is in receipt of the proposal, to ascertain interest and obtain feedback Providing proactive administrative support e.g. document preparation, travel bookings, etc. Providing exceptional customer service on behalf of the Account Managers when requesting pipeline updates and dealing with customer queries Reviewing of internal reports from e.g. Data Team, Finance Team etc Arranging internal Account Meetings, collating data, coordinating with other departments, attending meetings, taking minutes, capturing, and distributing of actions Representing Account Managers in internal meetings when the Account Manager is unavailable due to site visits or annual leave Providing ad hoc support to Sales Administration Manager Our ideal Sales Administrator will have: Proven experience in a Sales Administration or PA role Prior use of Salesforce CRM package or similar Strong Excel skills including creating tables/pivot tables Proven experience in Pipeline Management/Forecasting Enthusiastic, energetic and proactive approach Customer centricity and responsiveness Confident communicator Outgoing and friendly. Good at building relationships with customers and colleagues at all levels Excellent organisation/prioritisation skills with a varied and diverse workload Ability to produce accurate work to tight deadlines Good eye for detail Self-motivated and resilient Professional, discreet and confidential approach to all activities Methodical / logical approach to tasks Flexible and adaptable Must be comfortable in making phone calls and engaging customers If you feel you have the necessary skills and experience to be successful in this Sales Administrator role click apply today. We d love to hear from you!
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 29, 2024
Full time
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Virgin Media O2
Newcastle Upon Tyne, Tyne And Wear
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 29, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.