As Category Manager , you'll be responsible for driving growth across your product categories by working closely with retail partners and internal teams. You'll analyse trends, identify opportunities, and ensure products are perfectly positioned to perform in-store and online. Job Title: Category Manager Salary: 40,000 - 45,000 per annum Location: Bracknell, hybrid working available Your responsibilities will include: Building strong retailer relationships and delivering joint business plans. Managing budgets, promotional calendars, and category marketing initiatives. Leading the pitch and execution of new product launches and retailer partnerships. Analysing sales and market data to identify trends and inform strategy. Delivering clear reporting to internal stakeholders and making recommendations for growth. Partnering with marketing, customer service, and supply chain to ensure flawless execution. Supporting and mentoring a Category Executive to maximise their development. About you: Experience in category management or buying (FMCG or retail background ideal). Excellent relationship-building and influencing skills. Strong commercial awareness and analytical ability. A creative mindset with a passion for consumer trends. Confidence in presenting to both internal stakeholders and retailers. What's in it for you: The chance to work with recognised brands. A collaborative, forward-thinking team environment. Opportunities to shape and influence category strategies at a national level. If you thrive in a role that combines analysis, strategy, and relationship-building, this could be your ideal next move. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sep 16, 2025
Full time
As Category Manager , you'll be responsible for driving growth across your product categories by working closely with retail partners and internal teams. You'll analyse trends, identify opportunities, and ensure products are perfectly positioned to perform in-store and online. Job Title: Category Manager Salary: 40,000 - 45,000 per annum Location: Bracknell, hybrid working available Your responsibilities will include: Building strong retailer relationships and delivering joint business plans. Managing budgets, promotional calendars, and category marketing initiatives. Leading the pitch and execution of new product launches and retailer partnerships. Analysing sales and market data to identify trends and inform strategy. Delivering clear reporting to internal stakeholders and making recommendations for growth. Partnering with marketing, customer service, and supply chain to ensure flawless execution. Supporting and mentoring a Category Executive to maximise their development. About you: Experience in category management or buying (FMCG or retail background ideal). Excellent relationship-building and influencing skills. Strong commercial awareness and analytical ability. A creative mindset with a passion for consumer trends. Confidence in presenting to both internal stakeholders and retailers. What's in it for you: The chance to work with recognised brands. A collaborative, forward-thinking team environment. Opportunities to shape and influence category strategies at a national level. If you thrive in a role that combines analysis, strategy, and relationship-building, this could be your ideal next move. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Up to 32,000 per annum 40 Hours Great Staff Benefits A leading care provider who specialise in Domiciliary Care and Extra Care are looking for a Deputy Manager to join them on a permanent basis. What the service is offering and details of this Deputy Manager position: A permanent contract working full time, 40 hours per week Excellent annual salary of up to 32,000 depending on experience (this is negotiable for the right person) Store discounts On-site parking Company events As a Team Leader your responsibilities will be: Collaborate with other departments and teams within the business Being a positive voice for the service by communicating with service users and their families in a dignified and person-centred way Deputising for the Registered Manager as and when needed. Assisting with other administration tasks when required To oversee the co-ordination of care workers across all areas Deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met To ensure that each individual maintains the lifestyle of their choice by ensuring each person has a person-centred plan which is continually reviewed. Provide management, leadership, and support to all staff Ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities. Put in place measures to comply with CQC regulations and work to achieve the best care standards possible The skills, qualifications and qualities required in a Registered Manager: Driving licence (preferred) Extra Care Experience (Essential) CQC Registration or willing to work towards getting CQC Registration Efficient, organised and experienced care professional Passionate about providing the best care To apply now, please follow the link provided. Alternatively, please call Sarah Ibbotson at PSR Solutions on (phone number removed) for more information. Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Sep 16, 2025
Full time
Up to 32,000 per annum 40 Hours Great Staff Benefits A leading care provider who specialise in Domiciliary Care and Extra Care are looking for a Deputy Manager to join them on a permanent basis. What the service is offering and details of this Deputy Manager position: A permanent contract working full time, 40 hours per week Excellent annual salary of up to 32,000 depending on experience (this is negotiable for the right person) Store discounts On-site parking Company events As a Team Leader your responsibilities will be: Collaborate with other departments and teams within the business Being a positive voice for the service by communicating with service users and their families in a dignified and person-centred way Deputising for the Registered Manager as and when needed. Assisting with other administration tasks when required To oversee the co-ordination of care workers across all areas Deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met To ensure that each individual maintains the lifestyle of their choice by ensuring each person has a person-centred plan which is continually reviewed. Provide management, leadership, and support to all staff Ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities. Put in place measures to comply with CQC regulations and work to achieve the best care standards possible The skills, qualifications and qualities required in a Registered Manager: Driving licence (preferred) Extra Care Experience (Essential) CQC Registration or willing to work towards getting CQC Registration Efficient, organised and experienced care professional Passionate about providing the best care To apply now, please follow the link provided. Alternatively, please call Sarah Ibbotson at PSR Solutions on (phone number removed) for more information. Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Retail Excellence Manager Athlesiure/ Sneakers Greater Manchester Salary up to 55k+ Benefits The Retail Excellence Manager will be the driving force behind delivering exceptional service and turning every store visit into a sale. You'll set the standard for how we connect with customers, train our teams to sell with confidence, and make sure every store is smashing its service and conversion goals. Experience with service-first, experiential retailers is highly valued, as these environments demand the perfect blend of brand storytelling, customer engagement, and commercial focus. Retail Excellence Manager Key Responsibilities Service Excellence Define and roll out Footasylum's service standards across all stores, ensuring every customer gets a best-in-class experience. Partner with Area and Store Managers to embed service behaviours that reflect our streetwear culture and brand identity. Carry out service audits and in-store observations to spot opportunities and coach on the spot. Lead service training and refreshers for retail teams, keeping delivery authentic and relevant to our customers. Monitor customer feedback, reviews, and satisfaction scores to create targeted improvement plans. Conversion & Sales Performance Analyse store KPIs (conversion, ATV, UPT, and footfall) to identify performance gaps. Work with merchandising and retail operations to remove barriers to selling - whether that's stock flow, product presentation, or staff deployment. Lead conversion uplift projects for underperforming stores and track the results. Coach teams on effective selling skills inspired by premium retail techniques, from active listening to upselling and cross-selling in a way that feels natural. Share best practice from top-performing stores and draw on high-touch service models Coaching & Capability Oversee a retail excellence team whose aim is to deliver industry leading service Be a visible presence in the field, supporting Store and Assistant Managers with hands-on coaching. Develop conversion champions within stores to keep momentum going between visits. Collaboration Work with Retail Operations to ensure service and selling are built into daily store routines. Partner with HR/L&D to keep training content fresh, interactive, and reflective of the Footasylum customer. KPIs & Measures of Success Conversion rate growth across stores. Improvement in average transaction value and units per transaction. Increase in customer satisfaction and positive feedback. Reduction in performance gaps between top and bottom quartile stores. Service audit pass rates. About You Experience working with some of the highstreets best, fast paced, customer centric environments where sales and service quality are paramount to creating great customer experiences. Strong analytical skills to interpret performance data and take decisive action. A confident coach with the ability to inspire and influence at all levels. Experience delivering measurable improvements in service, conversion, and customer loyalty. A natural connection with youth culture, streetwear trends, and customer?mindset. BBBH34256
Sep 16, 2025
Full time
Retail Excellence Manager Athlesiure/ Sneakers Greater Manchester Salary up to 55k+ Benefits The Retail Excellence Manager will be the driving force behind delivering exceptional service and turning every store visit into a sale. You'll set the standard for how we connect with customers, train our teams to sell with confidence, and make sure every store is smashing its service and conversion goals. Experience with service-first, experiential retailers is highly valued, as these environments demand the perfect blend of brand storytelling, customer engagement, and commercial focus. Retail Excellence Manager Key Responsibilities Service Excellence Define and roll out Footasylum's service standards across all stores, ensuring every customer gets a best-in-class experience. Partner with Area and Store Managers to embed service behaviours that reflect our streetwear culture and brand identity. Carry out service audits and in-store observations to spot opportunities and coach on the spot. Lead service training and refreshers for retail teams, keeping delivery authentic and relevant to our customers. Monitor customer feedback, reviews, and satisfaction scores to create targeted improvement plans. Conversion & Sales Performance Analyse store KPIs (conversion, ATV, UPT, and footfall) to identify performance gaps. Work with merchandising and retail operations to remove barriers to selling - whether that's stock flow, product presentation, or staff deployment. Lead conversion uplift projects for underperforming stores and track the results. Coach teams on effective selling skills inspired by premium retail techniques, from active listening to upselling and cross-selling in a way that feels natural. Share best practice from top-performing stores and draw on high-touch service models Coaching & Capability Oversee a retail excellence team whose aim is to deliver industry leading service Be a visible presence in the field, supporting Store and Assistant Managers with hands-on coaching. Develop conversion champions within stores to keep momentum going between visits. Collaboration Work with Retail Operations to ensure service and selling are built into daily store routines. Partner with HR/L&D to keep training content fresh, interactive, and reflective of the Footasylum customer. KPIs & Measures of Success Conversion rate growth across stores. Improvement in average transaction value and units per transaction. Increase in customer satisfaction and positive feedback. Reduction in performance gaps between top and bottom quartile stores. Service audit pass rates. About You Experience working with some of the highstreets best, fast paced, customer centric environments where sales and service quality are paramount to creating great customer experiences. Strong analytical skills to interpret performance data and take decisive action. A confident coach with the ability to inspire and influence at all levels. Experience delivering measurable improvements in service, conversion, and customer loyalty. A natural connection with youth culture, streetwear trends, and customer?mindset. BBBH34256
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
Sep 16, 2025
Full time
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business. As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Job Title: Removals Warehouse Supervisor / Foreman Location: Hampshire Job Type: Permanent Our client is a trusted family removals company with over 20 years of expertise in London, Surrey, and Kent, renowned for high quality service and customer satisfaction. We are currently working with them to appoint an experienced Removals Warehouse Supervisor / Foreman. This vital Removals Warehouse Supervisor / Foreman position offers a unique split between hands-on removals work and warehouse supervision, perfect for someone eager to take on more responsibility. Working directly with the Operations Manager, you'll be overseeing both warehouse operations and on the road removals on a typical day. Key Responsibilities include: Provide professional removals services, including packing/unpacking, safely moving clients' personal and business belongings, and loading/unloading vehicles. Ensure each move is handled with care and professionalism, maintaining excellent customer service at all times. Oversee the organization and management of warehouse stock, ensuring items are securely stored and ready for transit. Manage a team of porters and drivers, assigning daily tasks and ensuring efficient, smooth operations. Flexibility is essential. This role will require you to operate across various sites in the UK, with occasional overnight stays and flexible working hours. Working hours typically start at 07:00 and finish around 17:00, though this may vary with demand. This is an exceptional opportunity for someone with removals experience looking to step into a supervisory role with a well-respected, family run business. If you're ready to bring your expertise to a supportive team that values commitment, reliability, and customer satisfaction, we'd love to hear from you! We're keen to speak to driven removals professionals, who have 3+ years driving experience, including a reach forklift license. Contact us today. If you would like to know more about this Removals Warehouse Supervisor/Foreman opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place . This is an unlimited offer. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Sep 16, 2025
Full time
Job Title: Removals Warehouse Supervisor / Foreman Location: Hampshire Job Type: Permanent Our client is a trusted family removals company with over 20 years of expertise in London, Surrey, and Kent, renowned for high quality service and customer satisfaction. We are currently working with them to appoint an experienced Removals Warehouse Supervisor / Foreman. This vital Removals Warehouse Supervisor / Foreman position offers a unique split between hands-on removals work and warehouse supervision, perfect for someone eager to take on more responsibility. Working directly with the Operations Manager, you'll be overseeing both warehouse operations and on the road removals on a typical day. Key Responsibilities include: Provide professional removals services, including packing/unpacking, safely moving clients' personal and business belongings, and loading/unloading vehicles. Ensure each move is handled with care and professionalism, maintaining excellent customer service at all times. Oversee the organization and management of warehouse stock, ensuring items are securely stored and ready for transit. Manage a team of porters and drivers, assigning daily tasks and ensuring efficient, smooth operations. Flexibility is essential. This role will require you to operate across various sites in the UK, with occasional overnight stays and flexible working hours. Working hours typically start at 07:00 and finish around 17:00, though this may vary with demand. This is an exceptional opportunity for someone with removals experience looking to step into a supervisory role with a well-respected, family run business. If you're ready to bring your expertise to a supportive team that values commitment, reliability, and customer satisfaction, we'd love to hear from you! We're keen to speak to driven removals professionals, who have 3+ years driving experience, including a reach forklift license. Contact us today. If you would like to know more about this Removals Warehouse Supervisor/Foreman opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place . This is an unlimited offer. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Location: Redditch Salary: 50,000 Summary: We are actively seeking an experienced Transport Manager to join a growing logistics business. As Transport Manager, you will be responsible for the day-to-day management of a final mile delivery operation. You'll ensure compliance, efficiency, and customer satisfaction while leading and developing a team of drivers, planners and supervisors. We're looking for a strong, people-focused leader who can motivate a team, promote a customer-first approach, and implement initiatives that improve service and performance. Key Responsibilities: Oversee and manage all aspects of day-to-day transport operations. Allocate resources, organise schedules and ensure that robust planning is in place to meet agreed service levels. Lead, develop and motivate direct reports so that they deliver / exceed their objectives and KPI's, whilst identifying future potential and developing in line with business needs. Develop and track key performance indicators (KPIs) to measure and improve operational efficiency, accuracy, and overall performance. Ensuring compliance with all relevant transport legislation. O Licence responsibility. Key Skills/Experience: Proven leadership experience within logistics, ideally within a final mile operation. Up-to-date knowledge of transport legislation. Responsible for delivering against agreed budgets and KPI's. Passion for customer satisfaction and continuous improvement. A Transport Manager CPC qualification is essential. High attention to detail. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Sep 16, 2025
Full time
Location: Redditch Salary: 50,000 Summary: We are actively seeking an experienced Transport Manager to join a growing logistics business. As Transport Manager, you will be responsible for the day-to-day management of a final mile delivery operation. You'll ensure compliance, efficiency, and customer satisfaction while leading and developing a team of drivers, planners and supervisors. We're looking for a strong, people-focused leader who can motivate a team, promote a customer-first approach, and implement initiatives that improve service and performance. Key Responsibilities: Oversee and manage all aspects of day-to-day transport operations. Allocate resources, organise schedules and ensure that robust planning is in place to meet agreed service levels. Lead, develop and motivate direct reports so that they deliver / exceed their objectives and KPI's, whilst identifying future potential and developing in line with business needs. Develop and track key performance indicators (KPIs) to measure and improve operational efficiency, accuracy, and overall performance. Ensuring compliance with all relevant transport legislation. O Licence responsibility. Key Skills/Experience: Proven leadership experience within logistics, ideally within a final mile operation. Up-to-date knowledge of transport legislation. Responsible for delivering against agreed budgets and KPI's. Passion for customer satisfaction and continuous improvement. A Transport Manager CPC qualification is essential. High attention to detail. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
Sep 16, 2025
Full time
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Job Title: Line Leader Location: Outskirts of Canterbury Salary: 13.45 starting, increasing to 17.27 once competent at Level 3 requirements Hours: Multiple shift patterns available - 5 on, 2 off 4 on, 4 off 4 on, 3 off 3 on, 4 off - will be discussed at interview. Working hours will generally be between 6.30am - 7.00pm (shorter days outside of peak and longer hours during peak, flexibility will be required to meet the demands of the business) Our Client: Is a well-established fresh produce company located on the outskirts of Canterbury. Specialising in the supply of fresh produce to major retailers across the UK. Role Summary: As Line Leader, you will be responsible for managing a team of operatives on the production line to ensure the efficient, timely and accurate processing of fruits. Benefits: 28 days annual leave (inclusive of bank holidays) Free parking Overtime paid at % An additional 2 per hour once Level 3 competent Progression opportunities Company pension Key responsibilities within your new role would be to: Run the packing line as smoothly and efficiently as possible. Perform pre-start safety checks and ensure staff are wearing the correct PPE. Provide training and guidance to the packing staff when required. Order and collect packaging from the packaging store. Prepare and set up the line efficiently. Inform all staff of the priority of jobs and keep them updated when changes are made. Ensure fruit is the correct variety, grower and job number. Ensure QC's check all packaging samples (polybags and Flow wrap) are correct before use in production. Complete all paperwork in a timely manner. Carry out regular checks with Production Planning and Packhouse Manager. Experience and skills required for this position: Previous experience of working with fresh produce. Experience as Line Leader or in another leadership role. Food Safety Awareness. Communication skills A good level of English A team player Attention to detail A proactive problem solver Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie (Permanent Consultant) on (phone number removed). Alternatively, if you know someone who may be suitable for this role please share the details, if you successfully refer a friend, you will receive a 50 voucher terms apply . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 16, 2025
Full time
Job Title: Line Leader Location: Outskirts of Canterbury Salary: 13.45 starting, increasing to 17.27 once competent at Level 3 requirements Hours: Multiple shift patterns available - 5 on, 2 off 4 on, 4 off 4 on, 3 off 3 on, 4 off - will be discussed at interview. Working hours will generally be between 6.30am - 7.00pm (shorter days outside of peak and longer hours during peak, flexibility will be required to meet the demands of the business) Our Client: Is a well-established fresh produce company located on the outskirts of Canterbury. Specialising in the supply of fresh produce to major retailers across the UK. Role Summary: As Line Leader, you will be responsible for managing a team of operatives on the production line to ensure the efficient, timely and accurate processing of fruits. Benefits: 28 days annual leave (inclusive of bank holidays) Free parking Overtime paid at % An additional 2 per hour once Level 3 competent Progression opportunities Company pension Key responsibilities within your new role would be to: Run the packing line as smoothly and efficiently as possible. Perform pre-start safety checks and ensure staff are wearing the correct PPE. Provide training and guidance to the packing staff when required. Order and collect packaging from the packaging store. Prepare and set up the line efficiently. Inform all staff of the priority of jobs and keep them updated when changes are made. Ensure fruit is the correct variety, grower and job number. Ensure QC's check all packaging samples (polybags and Flow wrap) are correct before use in production. Complete all paperwork in a timely manner. Carry out regular checks with Production Planning and Packhouse Manager. Experience and skills required for this position: Previous experience of working with fresh produce. Experience as Line Leader or in another leadership role. Food Safety Awareness. Communication skills A good level of English A team player Attention to detail A proactive problem solver Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie (Permanent Consultant) on (phone number removed). Alternatively, if you know someone who may be suitable for this role please share the details, if you successfully refer a friend, you will receive a 50 voucher terms apply . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 16, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Retail Deputy Manager 18 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish!Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Sep 16, 2025
Full time
Retail Deputy Manager 18 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish!Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Retail Store Manager NEW STORE OPENING in August Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying
Sep 16, 2025
Full time
Retail Store Manager NEW STORE OPENING in August Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying
Internal Account Manager / Sales Coordinator - Construction Projects Birmingham, B3 with parking Circa £30,000 plus annual bonus Mon - Fri, 9am - 5pm (can be a little flexible with this) Overview: Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for an Internal Account Manager / Sales Support Coordinato r to join their small, friendly team providing internal support to the 4 x UK Sales teams. Working with their customers, prospects and suppliers to support and assist the sales teams to win new business. Working collaboratively with the post order teams to ensure accurate and timely orders. Duties will involve: Develop and regularly review and update databases for all pipeline projects Respond promptly to tender enquires Prepare and send out quotes to customers Build and maintain a solid understanding of the company product range Build relationships with existing Customers and Suppliers to become main point of contact when requested Promptly obtain prices from suppliers directly or via salespersons and organise quotes, registrations and samples Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team Provide updated information for the website Be proactive in organising databases for mailshots and supporting company marketing activities Use internet software (Glenigan) every day to research new projects, contact the prospects and update salespersons and pipeline Complete order forms and pass to post order team and check orders when created Create and update other databases including supply chain, product trackers, and email addresses for mail-outs Attend review meetings as required with key customers and suppliers Maintain and update the showroom and sample stores Organise seminars to be held in showroom Understand and monitor the targets and objectives of the sales team providing reports where required Assist with website development by looking for potential Case Studies Where required provided front of house reception duties, including greeting visitors, showroom meeting organisation and taking deliveries Answer telephone calls for the sales office, assisting with or allocating as appropriate Essential Experience - this must be clearly demonstrated on your CV Previous relevant experience in a similar sales support / sales admin or sales role and experienced in the sales order process Knowledge and understanding of the sales and purchase process Good communication and interpersonal skills, must be able to build and maintain relationships Well-developed telephone call handling skills Ability to take admin initiatives to create and maintain databases and spreadsheets Good administration, organisation and time management skills Ability to work accurately and quickly under pressure and make correct decisions Proficient use of core Microsoft applications Benefits: Competitive salary dependent upon experience Annual bonus paid in June 35 hour working week, Monday - Friday 25 days holiday plus Bank Holidays with option to purchase further holiday and holidays increasing over time Pension Free Car Parking Health and wellbeing service Regular events Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, quotes, call offs, suppliers, distribution
Sep 16, 2025
Full time
Internal Account Manager / Sales Coordinator - Construction Projects Birmingham, B3 with parking Circa £30,000 plus annual bonus Mon - Fri, 9am - 5pm (can be a little flexible with this) Overview: Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for an Internal Account Manager / Sales Support Coordinato r to join their small, friendly team providing internal support to the 4 x UK Sales teams. Working with their customers, prospects and suppliers to support and assist the sales teams to win new business. Working collaboratively with the post order teams to ensure accurate and timely orders. Duties will involve: Develop and regularly review and update databases for all pipeline projects Respond promptly to tender enquires Prepare and send out quotes to customers Build and maintain a solid understanding of the company product range Build relationships with existing Customers and Suppliers to become main point of contact when requested Promptly obtain prices from suppliers directly or via salespersons and organise quotes, registrations and samples Use the company Order Processing, Call-Off and Credit Control systems to provide administration support to the external sales team Provide updated information for the website Be proactive in organising databases for mailshots and supporting company marketing activities Use internet software (Glenigan) every day to research new projects, contact the prospects and update salespersons and pipeline Complete order forms and pass to post order team and check orders when created Create and update other databases including supply chain, product trackers, and email addresses for mail-outs Attend review meetings as required with key customers and suppliers Maintain and update the showroom and sample stores Organise seminars to be held in showroom Understand and monitor the targets and objectives of the sales team providing reports where required Assist with website development by looking for potential Case Studies Where required provided front of house reception duties, including greeting visitors, showroom meeting organisation and taking deliveries Answer telephone calls for the sales office, assisting with or allocating as appropriate Essential Experience - this must be clearly demonstrated on your CV Previous relevant experience in a similar sales support / sales admin or sales role and experienced in the sales order process Knowledge and understanding of the sales and purchase process Good communication and interpersonal skills, must be able to build and maintain relationships Well-developed telephone call handling skills Ability to take admin initiatives to create and maintain databases and spreadsheets Good administration, organisation and time management skills Ability to work accurately and quickly under pressure and make correct decisions Proficient use of core Microsoft applications Benefits: Competitive salary dependent upon experience Annual bonus paid in June 35 hour working week, Monday - Friday 25 days holiday plus Bank Holidays with option to purchase further holiday and holidays increasing over time Pension Free Car Parking Health and wellbeing service Regular events Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, quotes, call offs, suppliers, distribution
