New Business Development Manager within the unique sector of the Travel & Tourism industry of Holiday Lettings to cover part of Devon Devon - Based from your home office in or close to Exeter or Tiverton you will be responsible for developing and winning new business across the area, working Monday - Friday, basic salary with uncapped OTE on average earning circa 40k - 45k, fully expensed company car, 25 days holiday plus all Bank Holidays with additional ad hock sales incentives through the months and quarters too! The role of New Business Development Manager - Holiday lettings in brief:- - You'll be based from home selling and communicating with prospective new property owners out and about in your area developing relationships with new clients whom are property owners to promote and sell the travel companies excellent branding to promote their property as a holiday let. - You'll be working for the UK's longest established and most successful travel brand for the UK's leading holiday cottage company. - You'll be responsible for self-generating your own leads as well as converting warm leads and effectively managing your sales pipeline to deliver results and sales targets. - You'll be identifying and sourcing new clients through local networking and developing relationships with estate agents and other key suppliers such as cleaning companies, accountants, maintenance contractors etc; in the area to generate referrals too. - You'll be negotiating with new and existing suppliers. - You will be offering advice to new property owners and support on how to best feature and sell their property as a holiday let. - You will be responsible for taking professional photographs of the properties and assisting in writing strong creative marketing literature - training and a professional camera is provided. Successful candidates for this Business Development Manager role in the past have backgrounds in:- - The travel industry having worked in a similar role securing and developing new business sales within the UK based Tourism & Travel industry OR holiday lettings. OR - Other travel industry sectors within sales, business development or account management or as retail travel branch managers. OR - Estate agency sales, especially within residential lets / lettings having held roles such as Lettings Manager, Lettings Negotiator or Estate Agency Branch Manager. OR - Have been an area sales manager / field sales / regional sales manager / business development manager from within other sectors What's in it for me? - You will use your home office as a base and live in Exeter or Tiverton areas or close by. - Basic salary plus monthly sales commission with realistic Annual On Target Earnings of 40k - 45k per annum however it is uncapped, so you can earn more if you're an excellent sales professional other Business Development Managers are! - Additional ad hock sales incentives through the months and quarters too! - You'll also be provided with a Fully Expensed Company Car, laptop and phone, plus discounts on some of their travel brands too. - Working Monday to Friday with flexible hours where you can adjust your hours dependant on clients and your areas business needs in order to meet sales targets. - 25 days holiday plus all Bank Holidays, Circa 33 days holiday in total. Interested? For more information about this unique Business Development Manager role covering Devon and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.
Apr 27, 2024
Full time
New Business Development Manager within the unique sector of the Travel & Tourism industry of Holiday Lettings to cover part of Devon Devon - Based from your home office in or close to Exeter or Tiverton you will be responsible for developing and winning new business across the area, working Monday - Friday, basic salary with uncapped OTE on average earning circa 40k - 45k, fully expensed company car, 25 days holiday plus all Bank Holidays with additional ad hock sales incentives through the months and quarters too! The role of New Business Development Manager - Holiday lettings in brief:- - You'll be based from home selling and communicating with prospective new property owners out and about in your area developing relationships with new clients whom are property owners to promote and sell the travel companies excellent branding to promote their property as a holiday let. - You'll be working for the UK's longest established and most successful travel brand for the UK's leading holiday cottage company. - You'll be responsible for self-generating your own leads as well as converting warm leads and effectively managing your sales pipeline to deliver results and sales targets. - You'll be identifying and sourcing new clients through local networking and developing relationships with estate agents and other key suppliers such as cleaning companies, accountants, maintenance contractors etc; in the area to generate referrals too. - You'll be negotiating with new and existing suppliers. - You will be offering advice to new property owners and support on how to best feature and sell their property as a holiday let. - You will be responsible for taking professional photographs of the properties and assisting in writing strong creative marketing literature - training and a professional camera is provided. Successful candidates for this Business Development Manager role in the past have backgrounds in:- - The travel industry having worked in a similar role securing and developing new business sales within the UK based Tourism & Travel industry OR holiday lettings. OR - Other travel industry sectors within sales, business development or account management or as retail travel branch managers. OR - Estate agency sales, especially within residential lets / lettings having held roles such as Lettings Manager, Lettings Negotiator or Estate Agency Branch Manager. OR - Have been an area sales manager / field sales / regional sales manager / business development manager from within other sectors What's in it for me? - You will use your home office as a base and live in Exeter or Tiverton areas or close by. - Basic salary plus monthly sales commission with realistic Annual On Target Earnings of 40k - 45k per annum however it is uncapped, so you can earn more if you're an excellent sales professional other Business Development Managers are! - Additional ad hock sales incentives through the months and quarters too! - You'll also be provided with a Fully Expensed Company Car, laptop and phone, plus discounts on some of their travel brands too. - Working Monday to Friday with flexible hours where you can adjust your hours dependant on clients and your areas business needs in order to meet sales targets. - 25 days holiday plus all Bank Holidays, Circa 33 days holiday in total. Interested? For more information about this unique Business Development Manager role covering Devon and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.
Business Development Manager Scotland Central Belt / Glasgow / Edinburgh area £35,000 plus car and OTE of circa £50k We have an exciting opportunity for a Busniess Development Manager based in the Glasgow / Edinburgh areas for our client, a market-leading facilities management provider with over 100 employees and £10 million + turnover. If you have field sales background within Retail, Facilities Management, FMCG, Hospitality or similar then we are keen to hear from you. As Busniess Development Manager, day-to-day your responsibilities will include: Driving and delivering new bsuiness accounts Management of sales pipeline Meeting agreed KPI's and targets Maintaining strong client relationships Updating the CRM system accurately with all appropriate KPI's, Pipeline, Opportunity and Revenue achievement. To be considered for the role of Busniess Development Manager you will need to demonstrate the following skills and experience: Experience of field sales Ability to sell within a competitive environment Strong pipeline management skills Resilient, with confident negotiation skills Ability to adapt your sales technique to suit the client If successful you can expect a salary of £35,000, with on target earnings of £50k plus car or car allowance, so this is a fantastic opportunity to bolster your earning potential. If this role is of interest, please submit your CV in application immediately. They are ready to interview and keen to appoint asap.
Apr 27, 2024
Full time
Business Development Manager Scotland Central Belt / Glasgow / Edinburgh area £35,000 plus car and OTE of circa £50k We have an exciting opportunity for a Busniess Development Manager based in the Glasgow / Edinburgh areas for our client, a market-leading facilities management provider with over 100 employees and £10 million + turnover. If you have field sales background within Retail, Facilities Management, FMCG, Hospitality or similar then we are keen to hear from you. As Busniess Development Manager, day-to-day your responsibilities will include: Driving and delivering new bsuiness accounts Management of sales pipeline Meeting agreed KPI's and targets Maintaining strong client relationships Updating the CRM system accurately with all appropriate KPI's, Pipeline, Opportunity and Revenue achievement. To be considered for the role of Busniess Development Manager you will need to demonstrate the following skills and experience: Experience of field sales Ability to sell within a competitive environment Strong pipeline management skills Resilient, with confident negotiation skills Ability to adapt your sales technique to suit the client If successful you can expect a salary of £35,000, with on target earnings of £50k plus car or car allowance, so this is a fantastic opportunity to bolster your earning potential. If this role is of interest, please submit your CV in application immediately. They are ready to interview and keen to appoint asap.
Stock Controller (Ref: MY45613) A Japanese cultural hub based in London is looking for a Stock Controller to join their office.The ideal candidate should have 2+ years of experience of working as a stock controller in the retail industry.Understanding of Japanese culture and some Japanese skill would be advantageous. TYPE: Permanent, full-time WORKING HOURS: Monday to Friday, 8 hours per day SALARY: £28K depending on experience START: ASAP LOCATION: London (some possibility for remote work by agreement with the line manager (e.g., 1 day per week after training completed) Stock Controller Responsibilities: Physical Stock Management • Ensure that all physical stock is cared for and monitored during its journey from source to sale• Improve the stock control via well organised stock areas and accurate and up tp date stock records• Receive, unpack and check all deliveries and register stock• Inform the Merchandising Team of discrepancies, breakages or shortages for incoming stock• Enable sales by ensuring that product is correctly labelled and easily accessed and found• Provide up to date product and stock information for the team enabling them to confidently engage with customers and complete sales both physical and online• Organises and optimises the stock areas with carefully labelled shelves enabling easy access to products• Ensures that all products in stock have correct barcodes neatly applied• Responsible for the security of stock, working with the Retail Team and Security Team• Carry out regular cyclical counts and updates stock; reporting discrepancies to Finance Team and Retail managers and propose actions to reduce discrepancies• Liaise with Retail Services Manager on the execution of the end of year stocktake• Manage stock to ensure that any stock taken for exhibition, windows, press or marketing purposes continues to be monitored and returned and accounted for via correct procedures Inventory Record Maintenance & Product Information • Monitors all stock systems to ensure accuracy• Updates to stock systems as appropriate recording and investigating any shortfalls• Register new product information onto the retail system to be ready sold in The Shop and online• Work with other team and process loss reports in a timely manner and keep inventory data correct, highlighting any issues to Merchandising Team• Prepare inventory report for the beginning and end of each month• Managing relationship with external storage provider, arranging regular incoming/outgoing stocks, and updating inventory records Stock Controller ideal Experience: • 2+ years of experience of working as a stock controller in retail industry• Experience using some inventory management system• An understanding of Japanese culture and history would be an advantage• Good working level of MS Office suite including a good working level of Excel• Ability to multi-task and prioritize work• Excellent attention to detail• Excellent time management skills• An understanding of Japan or Japanese cultures and history would be an advantage• Support the culture of service excellence, both internally and externally All applicants must have the right to work in the UK as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Apr 26, 2024
Full time
Stock Controller (Ref: MY45613) A Japanese cultural hub based in London is looking for a Stock Controller to join their office.The ideal candidate should have 2+ years of experience of working as a stock controller in the retail industry.Understanding of Japanese culture and some Japanese skill would be advantageous. TYPE: Permanent, full-time WORKING HOURS: Monday to Friday, 8 hours per day SALARY: £28K depending on experience START: ASAP LOCATION: London (some possibility for remote work by agreement with the line manager (e.g., 1 day per week after training completed) Stock Controller Responsibilities: Physical Stock Management • Ensure that all physical stock is cared for and monitored during its journey from source to sale• Improve the stock control via well organised stock areas and accurate and up tp date stock records• Receive, unpack and check all deliveries and register stock• Inform the Merchandising Team of discrepancies, breakages or shortages for incoming stock• Enable sales by ensuring that product is correctly labelled and easily accessed and found• Provide up to date product and stock information for the team enabling them to confidently engage with customers and complete sales both physical and online• Organises and optimises the stock areas with carefully labelled shelves enabling easy access to products• Ensures that all products in stock have correct barcodes neatly applied• Responsible for the security of stock, working with the Retail Team and Security Team• Carry out regular cyclical counts and updates stock; reporting discrepancies to Finance Team and Retail managers and propose actions to reduce discrepancies• Liaise with Retail Services Manager on the execution of the end of year stocktake• Manage stock to ensure that any stock taken for exhibition, windows, press or marketing purposes continues to be monitored and returned and accounted for via correct procedures Inventory Record Maintenance & Product Information • Monitors all stock systems to ensure accuracy• Updates to stock systems as appropriate recording and investigating any shortfalls• Register new product information onto the retail system to be ready sold in The Shop and online• Work with other team and process loss reports in a timely manner and keep inventory data correct, highlighting any issues to Merchandising Team• Prepare inventory report for the beginning and end of each month• Managing relationship with external storage provider, arranging regular incoming/outgoing stocks, and updating inventory records Stock Controller ideal Experience: • 2+ years of experience of working as a stock controller in retail industry• Experience using some inventory management system• An understanding of Japanese culture and history would be an advantage• Good working level of MS Office suite including a good working level of Excel• Ability to multi-task and prioritize work• Excellent attention to detail• Excellent time management skills• An understanding of Japan or Japanese cultures and history would be an advantage• Support the culture of service excellence, both internally and externally All applicants must have the right to work in the UK as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Two proactive Customer Account Handlers are needed to join a faced paced SME business in Exeter in a varied role. These are part time term time only roles. Reporting to the Customer Services Manager the role would include : THE ROLE : Taking/making phone calls and emails to and from customers providing our customers with a brilliant customer experience. Order inputting on our central system is a key focus of the role and working with the sales team to provide answers to questions regarding product, delivery, mis picks, mis orders etc. Supporting these calls with marketing offers and promotions to follow up. THE PERSON : Good telephone skills and experience which includes being persuasive, enthusiastic, persistent, thriving on challenge, problem solving, customer focused, working under pressure to targets, self-motivated/disciplined and able to work with others as part of a close team. An enthusiasm and desire for sales, profit and success is essential to this role. Quick keyboard skills are essential. In return, this company is offering a competitive salary depending on ability/experience plus benefits. This employer provides a supportive and friendly working environment. Hours of work 9am 3pm. THIS IS AN URGENT REQUIREMENT AND APPLICATIONS WILL BE REVIEWED PROMPTLY, WITH INTERVIEWS TO TAKE PLACE ASAP. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.
Apr 26, 2024
Full time
Two proactive Customer Account Handlers are needed to join a faced paced SME business in Exeter in a varied role. These are part time term time only roles. Reporting to the Customer Services Manager the role would include : THE ROLE : Taking/making phone calls and emails to and from customers providing our customers with a brilliant customer experience. Order inputting on our central system is a key focus of the role and working with the sales team to provide answers to questions regarding product, delivery, mis picks, mis orders etc. Supporting these calls with marketing offers and promotions to follow up. THE PERSON : Good telephone skills and experience which includes being persuasive, enthusiastic, persistent, thriving on challenge, problem solving, customer focused, working under pressure to targets, self-motivated/disciplined and able to work with others as part of a close team. An enthusiasm and desire for sales, profit and success is essential to this role. Quick keyboard skills are essential. In return, this company is offering a competitive salary depending on ability/experience plus benefits. This employer provides a supportive and friendly working environment. Hours of work 9am 3pm. THIS IS AN URGENT REQUIREMENT AND APPLICATIONS WILL BE REVIEWED PROMPTLY, WITH INTERVIEWS TO TAKE PLACE ASAP. Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West.
We have a fantastic opportunity with one of our clients to join their team as a Customer Service Representative! HYBRID Role Location: Witham, Essex (Hybrid working, 3 days in the office, 2 days at home) Start: ASAP Duration: 12 Months Due to the location of their offices, the client will only be looking for candidates who have a UK Driver's License and access to a vehicle as they are not accessible via public transport. You must be fluent in both English and German. The Role: Assist with telephone cover at all times within the team, meeting and exceeding defined levels of service. To work as a team member with both the Area Sales Managers and Customer Service Representatives to offer the best service possible to all customers. To build rapport, understand and foster customer's needs and requests using consultative selling techniques and customer service skills. Proactively up-sell/cross sell at every opportunity to support sales targets. To correctly input or write orders, paying attention to detail e.g. account number, pricing, discounts, returns and sales programmes To review, update and action provided reports in a timely manner as requested. To be prepared to attend shows, seminars and training when requested and at the manager's discretion. To obtain knowledge of company policy and procedures and use as appropriate using best judgement. About you: Fluent in both English and German is a must. have at least 2 years prior experience as sales / customer service experience in a sales environment. Excellent interpersonal and communication skills Excellent IT skills - minimum of Microsoft Word & Excel Have a proactive approach to workload, ability to problem solve, multitask, prioritise work If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed) Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under ' group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.
Apr 25, 2024
Seasonal
We have a fantastic opportunity with one of our clients to join their team as a Customer Service Representative! HYBRID Role Location: Witham, Essex (Hybrid working, 3 days in the office, 2 days at home) Start: ASAP Duration: 12 Months Due to the location of their offices, the client will only be looking for candidates who have a UK Driver's License and access to a vehicle as they are not accessible via public transport. You must be fluent in both English and German. The Role: Assist with telephone cover at all times within the team, meeting and exceeding defined levels of service. To work as a team member with both the Area Sales Managers and Customer Service Representatives to offer the best service possible to all customers. To build rapport, understand and foster customer's needs and requests using consultative selling techniques and customer service skills. Proactively up-sell/cross sell at every opportunity to support sales targets. To correctly input or write orders, paying attention to detail e.g. account number, pricing, discounts, returns and sales programmes To review, update and action provided reports in a timely manner as requested. To be prepared to attend shows, seminars and training when requested and at the manager's discretion. To obtain knowledge of company policy and procedures and use as appropriate using best judgement. About you: Fluent in both English and German is a must. have at least 2 years prior experience as sales / customer service experience in a sales environment. Excellent interpersonal and communication skills Excellent IT skills - minimum of Microsoft Word & Excel Have a proactive approach to workload, ability to problem solve, multitask, prioritise work If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed) Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under ' group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.
Role: BDM - Business Development Manager Salary: £3200 - 45,000 + Car ( £4000-£6,000 per annum) + 10% performance related bonus Location: Ely The role will start office based but flexibility to work from home available over time Essential Experience: Developing new business and account management My client is located in Ely and looking for a BDM - Business Development Manager to join their expanding team. In this role you will be responsible for generating sales relating to laboratory based testing, sample collection and analysis services and for clients in the manufacturing sector. You will be provided with already established account and tasked with maximising these accounts by selling additional services. In addition to this you will also be required to generate new business through establishing relationships with target clients. Note this role is a split hunter/farmer position where you will be expected to perform in both of these areas. On offer is a salary of £32,000 - 45,000 + Car / Car allowance + 10% bonus and benefits. This role would suit anyone with a proven sales manager. BDM, Business development back ground. Someone from a recruitment background would have very transferable skills to this role. Please note no specific industry experience is required for this role as you can be trained on the industry specifics and terminologies. However it would be highly advantagous to have had exposure to the Water Sector, Manufacturing, pharmaceutical, SME's or similar industries. Please apply to this role ASAP as it will move quickly and interviews are scheduled to take place on WC 29th April. Once you have applied please call (phone number removed) and speak to Ray Marsh for addition information on the role.
Apr 24, 2024
Full time
Role: BDM - Business Development Manager Salary: £3200 - 45,000 + Car ( £4000-£6,000 per annum) + 10% performance related bonus Location: Ely The role will start office based but flexibility to work from home available over time Essential Experience: Developing new business and account management My client is located in Ely and looking for a BDM - Business Development Manager to join their expanding team. In this role you will be responsible for generating sales relating to laboratory based testing, sample collection and analysis services and for clients in the manufacturing sector. You will be provided with already established account and tasked with maximising these accounts by selling additional services. In addition to this you will also be required to generate new business through establishing relationships with target clients. Note this role is a split hunter/farmer position where you will be expected to perform in both of these areas. On offer is a salary of £32,000 - 45,000 + Car / Car allowance + 10% bonus and benefits. This role would suit anyone with a proven sales manager. BDM, Business development back ground. Someone from a recruitment background would have very transferable skills to this role. Please note no specific industry experience is required for this role as you can be trained on the industry specifics and terminologies. However it would be highly advantagous to have had exposure to the Water Sector, Manufacturing, pharmaceutical, SME's or similar industries. Please apply to this role ASAP as it will move quickly and interviews are scheduled to take place on WC 29th April. Once you have applied please call (phone number removed) and speak to Ray Marsh for addition information on the role.
Customer Account Manager Full time £28,000 per annum Location: Brimscombe Start date - ASAP You will be responsible for: Making outbound calls to existing customers to take their orders and book in waste collections. Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention. Interacting with the telesales and field sales teams who prospect new customers, taking ownership of those new customers and onboarding them correctly. Handling inbound calls from customers who have queries, complaints, or feedback about our products and services. Monitoring sales email, web enquiries, and social media messages and responding to them in a timely and professional manner. Interacting with depot managers and staff to coordinate deliveries, collections, and stock levels. Updating customer records and order details on our CRM system to ensure prompt service and accurate invoicing. Reporting on customer feedback, issues, and sales performance Experience, Skills & Qualifications Excellent communication and interpersonal skills, both written and verbal. A friendly, positive, and customer-focused attitude. Proficient in Microsoft Office and CRM software is essential. A proactive and self-motivated approach to work. The ability to work under pressure and handle multiple tasks. The ability to work as part of a team and collaborate with other departments. Experience in customer service, sales, or telemarketing is preferred but not essential. Due to a high intake of candidates, please assume that you have been unsuccessful should you not receive a call within 7 days of applying. JBRP1_UKTJ
Apr 23, 2024
Full time
Customer Account Manager Full time £28,000 per annum Location: Brimscombe Start date - ASAP You will be responsible for: Making outbound calls to existing customers to take their orders and book in waste collections. Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention. Interacting with the telesales and field sales teams who prospect new customers, taking ownership of those new customers and onboarding them correctly. Handling inbound calls from customers who have queries, complaints, or feedback about our products and services. Monitoring sales email, web enquiries, and social media messages and responding to them in a timely and professional manner. Interacting with depot managers and staff to coordinate deliveries, collections, and stock levels. Updating customer records and order details on our CRM system to ensure prompt service and accurate invoicing. Reporting on customer feedback, issues, and sales performance Experience, Skills & Qualifications Excellent communication and interpersonal skills, both written and verbal. A friendly, positive, and customer-focused attitude. Proficient in Microsoft Office and CRM software is essential. A proactive and self-motivated approach to work. The ability to work under pressure and handle multiple tasks. The ability to work as part of a team and collaborate with other departments. Experience in customer service, sales, or telemarketing is preferred but not essential. Due to a high intake of candidates, please assume that you have been unsuccessful should you not receive a call within 7 days of applying. JBRP1_UKTJ
We are working with the UK head office (Hemel Hempstead) of an extremely exciting, modern, and trendy company who are well known for working with high-end consumer goods that are widely used and recognised across the globe. A well-known name in their industry for years and still going strong with a modern and timeless product, a brand seen across the UK and worldwide. The company are in a very healthy position, and they are looking for someone that has previous experience in or looking to step into a Marketing Manager position. Someone that will be responsible for the development and delivery of their brand marketing strategy, collaboratively working with Creative, eCommerce, Retail and Product to deliver top content which elevates the brands and excites and engages their customers. You will collaborate with the senior team to define the company's marketing strategy across all channels and have the ability to create campaigns and tell a brand story through engaging content across their marketing channels. This would suit someone with an analytical mind, someone that can report on activity and deliver insight to the business. Someone with bundles of enthusiasm and energy, with the desire to develop and manage their own creative team in an exciting business. A small team is already in place that you would manage, although they are a highly competent, settled and well-functioning team. Within this role there is the flexibility to discuss and create a working routine that suits you, ideally, we are looking for someone that wants to a pattern of 32 part time hours or 40 full time working hours a week. You will need to be mainly office based for the first few months to settle in, but there is definitely flexibility for hybrid working down the line. A salary in line with experience and the number of hours worked will be in the range of 40,000 to 50,000 full time equivalent plus company benefits. Overview of duties: Management: Work with the key stakeholders to help to create, refine and evolve the medium-term marketing strategy of the business, and to translate the company story into a marketing plan relevant to each season. Act as brand guardian to ensure the business is portrayed correctly and consistently to guidelines. Use data and analytics to review and report on all marketing activity to assess performance and discover opportunities. Manage and develop the marketing/creative team. Brand Partnerships: Work closely with the buying team and partner brands to develop and maintain strong marketing relationships. Source and negotiate marketing contributions from key partner brands; create marketing campaigns through collaboration with key partner brands. Develop a media marketing sales plan to support partner brands' marketing messages. Provide detailed analysis of the marketing activity with partner brands. sharing key findings including but not limited to reach, sales, and awareness. Content Creation: In line with the marketing strategy and calendar, create informative, engaging, and innovative content to be delivered across all channels and set KPIs accordingly. Develop and manage the influencer programme to create brand appropriate and engaging content. Develop best practice guidelines for consistency in visuals and content across all channels. Work with the creative team to ensure appropriate content is captured and delivered. Who you are: An experienced Marketing Manager, or a high-flyer at the point of wanting to step up into this level of role. Graduate calibre with relevant experience in marketing/content marketing/planning. Excellent knowledge and proven experience working with current marketing channels including social media influencers, website, and email. If you have experience working within retail/eCommerce marketing, this would be hugely advantageous. Tech savvy. We are actively recruiting for this role and looking to book interviews asap, so apply now! But please don't hesitate to call myself on (phone number removed) and speak with Bobby. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 23, 2024
Full time
We are working with the UK head office (Hemel Hempstead) of an extremely exciting, modern, and trendy company who are well known for working with high-end consumer goods that are widely used and recognised across the globe. A well-known name in their industry for years and still going strong with a modern and timeless product, a brand seen across the UK and worldwide. The company are in a very healthy position, and they are looking for someone that has previous experience in or looking to step into a Marketing Manager position. Someone that will be responsible for the development and delivery of their brand marketing strategy, collaboratively working with Creative, eCommerce, Retail and Product to deliver top content which elevates the brands and excites and engages their customers. You will collaborate with the senior team to define the company's marketing strategy across all channels and have the ability to create campaigns and tell a brand story through engaging content across their marketing channels. This would suit someone with an analytical mind, someone that can report on activity and deliver insight to the business. Someone with bundles of enthusiasm and energy, with the desire to develop and manage their own creative team in an exciting business. A small team is already in place that you would manage, although they are a highly competent, settled and well-functioning team. Within this role there is the flexibility to discuss and create a working routine that suits you, ideally, we are looking for someone that wants to a pattern of 32 part time hours or 40 full time working hours a week. You will need to be mainly office based for the first few months to settle in, but there is definitely flexibility for hybrid working down the line. A salary in line with experience and the number of hours worked will be in the range of 40,000 to 50,000 full time equivalent plus company benefits. Overview of duties: Management: Work with the key stakeholders to help to create, refine and evolve the medium-term marketing strategy of the business, and to translate the company story into a marketing plan relevant to each season. Act as brand guardian to ensure the business is portrayed correctly and consistently to guidelines. Use data and analytics to review and report on all marketing activity to assess performance and discover opportunities. Manage and develop the marketing/creative team. Brand Partnerships: Work closely with the buying team and partner brands to develop and maintain strong marketing relationships. Source and negotiate marketing contributions from key partner brands; create marketing campaigns through collaboration with key partner brands. Develop a media marketing sales plan to support partner brands' marketing messages. Provide detailed analysis of the marketing activity with partner brands. sharing key findings including but not limited to reach, sales, and awareness. Content Creation: In line with the marketing strategy and calendar, create informative, engaging, and innovative content to be delivered across all channels and set KPIs accordingly. Develop and manage the influencer programme to create brand appropriate and engaging content. Develop best practice guidelines for consistency in visuals and content across all channels. Work with the creative team to ensure appropriate content is captured and delivered. Who you are: An experienced Marketing Manager, or a high-flyer at the point of wanting to step up into this level of role. Graduate calibre with relevant experience in marketing/content marketing/planning. Excellent knowledge and proven experience working with current marketing channels including social media influencers, website, and email. If you have experience working within retail/eCommerce marketing, this would be hugely advantageous. Tech savvy. We are actively recruiting for this role and looking to book interviews asap, so apply now! But please don't hesitate to call myself on (phone number removed) and speak with Bobby. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Management Accountant 10-12 month Fixed Term Contract £18.46-£20.51 ASAP start Newquay: Commutable from Truro, Bodmin, Wadebridge, St. Austell Brilliant opportunity on offer for a Management Accountant to join a multi-award winning company who are passionate about their innovative, and collaborative environment and who offer a fantastic place to work for their passionate & dedicated employees. This fantastic company are global industry leaders and have a loyal customer base worldwide for their exciting & innovative products. On offer is a rare opportunity to join the company on a 10-12 month fixed term contract basis to cover maternity leave in the beautiful coastal town of Newquay. In this role you will be Working with the finance manager and will be responsible for the preparation of the monthly and annual management accounts and providing associated analysis, and commentary behind the figures. This role also is responsible for providing budget holders across the business with the necessary financial information to enable them to make informed decisions in a fast-paced environment. This is a fantastic position for a Management Accountant to join an industry leader in a fast paced & varied 12 month fixed term contract in Newquay. The role: Monitor & report the commercial performance of the business. Preparation of Monthly and Annual Accounts. Month end reconciliations including bank accounts, sales and purchase ledgers and other balance sheet accounts. To prepare month end journals and supporting documentation for accruals and prepayments. Manage customer rebates and promotional funding process. Provide analysis to budget holders in relation to expenditure incurred. The person: Qualified/Part-Qualified (ACA, CIMA, ACCA) Advanced excel and data analysis skills Proven experience working in a similar role Very strong academic record and interpersonal skills Dependent on experience To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ
Apr 23, 2024
Full time
Management Accountant 10-12 month Fixed Term Contract £18.46-£20.51 ASAP start Newquay: Commutable from Truro, Bodmin, Wadebridge, St. Austell Brilliant opportunity on offer for a Management Accountant to join a multi-award winning company who are passionate about their innovative, and collaborative environment and who offer a fantastic place to work for their passionate & dedicated employees. This fantastic company are global industry leaders and have a loyal customer base worldwide for their exciting & innovative products. On offer is a rare opportunity to join the company on a 10-12 month fixed term contract basis to cover maternity leave in the beautiful coastal town of Newquay. In this role you will be Working with the finance manager and will be responsible for the preparation of the monthly and annual management accounts and providing associated analysis, and commentary behind the figures. This role also is responsible for providing budget holders across the business with the necessary financial information to enable them to make informed decisions in a fast-paced environment. This is a fantastic position for a Management Accountant to join an industry leader in a fast paced & varied 12 month fixed term contract in Newquay. The role: Monitor & report the commercial performance of the business. Preparation of Monthly and Annual Accounts. Month end reconciliations including bank accounts, sales and purchase ledgers and other balance sheet accounts. To prepare month end journals and supporting documentation for accruals and prepayments. Manage customer rebates and promotional funding process. Provide analysis to budget holders in relation to expenditure incurred. The person: Qualified/Part-Qualified (ACA, CIMA, ACCA) Advanced excel and data analysis skills Proven experience working in a similar role Very strong academic record and interpersonal skills Dependent on experience To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. JBRP1_UKTJ
Location London Hybrid with working conditions This is an excellent and exciting opportunity for an experienced Senior Groups Operations Executive / Sales Manager/Business development Manager/Sales Executive to join this leading wholesaler in their Sales department. Working for this leading company, you'll be dealing with Key accounts within your markets, dealing with existing agents and helping grow the business by sourcing new agents and business in this area. As part of the Business Development team you will undertake an array of tasks & responsibilities: Building a database of prospect clients in the assigned markets Liaising and supporting the sale process from prospect, pitch and close of sale Building relationships within key accounts at all levels, Communication with internal and external clients, both in writing, by telephone and in person Ensuring all key clients regularly provide hotel audits (where possible) and monthly static data is taken to ensure maximum product is loaded Taking on new clients as required when they are passed over from Sales Attendance at Trade Shows and overseas travel to visit clients and prospect as required Business Development skills and expereince Proven track record in new business development in both wholesale and retail environments. Has experience and knowledge within inbound tourism Has worked with quotations Excellent negotiation and influencing skills Excellent communication skills both written & verbal Displays a strong work ethic and committed to exceeding targets Highly motivated, target driven with excellent organisational and planning skills For a fully confidential discussion on this position, please apply ASAP
Apr 23, 2024
Full time
Location London Hybrid with working conditions This is an excellent and exciting opportunity for an experienced Senior Groups Operations Executive / Sales Manager/Business development Manager/Sales Executive to join this leading wholesaler in their Sales department. Working for this leading company, you'll be dealing with Key accounts within your markets, dealing with existing agents and helping grow the business by sourcing new agents and business in this area. As part of the Business Development team you will undertake an array of tasks & responsibilities: Building a database of prospect clients in the assigned markets Liaising and supporting the sale process from prospect, pitch and close of sale Building relationships within key accounts at all levels, Communication with internal and external clients, both in writing, by telephone and in person Ensuring all key clients regularly provide hotel audits (where possible) and monthly static data is taken to ensure maximum product is loaded Taking on new clients as required when they are passed over from Sales Attendance at Trade Shows and overseas travel to visit clients and prospect as required Business Development skills and expereince Proven track record in new business development in both wholesale and retail environments. Has experience and knowledge within inbound tourism Has worked with quotations Excellent negotiation and influencing skills Excellent communication skills both written & verbal Displays a strong work ethic and committed to exceeding targets Highly motivated, target driven with excellent organisational and planning skills For a fully confidential discussion on this position, please apply ASAP
Sales Account Manager Full-Time - Permanent Hours: Monday to Friday Office Hours (1 Saturday Per Month for 3.5 hours only) Basic Salary: £28,500.00 Per Annum Basic PLUS MONTHLY COMMISSION (OTE 36k Per Annum) Benefits: 25 days holiday PLUS BANK HOLIDAYS, FREE PARKING, FUN OFFICE CULTURE. Pension Contribution and FANTASTIC CAREER PROGRESSION Our very well established who turns over £500,000,000 Per year and yet further growing are looking for an enthusiastic individual to join their team as a Sales Account Manager. This is a fun, newly refurbished office-based environment to work in, with fantastic career progression and development and earning potential! You will need to have an upbeat and confident character, who can handle working under pressure and have excellent time management skills as a Sales Account Manager Sales Account Manager Benefits: Great opportunities for career progression as Sales Account Manager A newly refurbished office based environment. Attractive commission structure! (Average £200 to £1000.00 Per Month on top of basic salary) Monday to Friday office Hours (3.5 Hours on a 1 in 4 Saturday) Full on the job training and support Free Parking Fun busy working atmosphere Sales Account Manager Role: Quoting and helping customers via incoming calls and emails as a Sales Account Manager Prospecting new business Sole responsibility of nurturing relationships with Key business accounts Provide excellent customer service through having a great telephone manner. Build relationships with customers. Updating internal system and database Establish needs through effective questioning & fact finding. Upsell products and services based on customer needs. To work on own initiative as well as part of a team Sales Account Manager Candidate: You will have previous Sales Account Manager experience looking to step into a role with fantastic earning potential. You will have a 'natural ability' in developing relationships with customers. Excellent communication skills An enthusiastic and confident personality Fantastic IT Skills Self-driven & motivated Interviews: to be held ASAP JBRP1_UKTJ
Apr 23, 2024
Full time
Sales Account Manager Full-Time - Permanent Hours: Monday to Friday Office Hours (1 Saturday Per Month for 3.5 hours only) Basic Salary: £28,500.00 Per Annum Basic PLUS MONTHLY COMMISSION (OTE 36k Per Annum) Benefits: 25 days holiday PLUS BANK HOLIDAYS, FREE PARKING, FUN OFFICE CULTURE. Pension Contribution and FANTASTIC CAREER PROGRESSION Our very well established who turns over £500,000,000 Per year and yet further growing are looking for an enthusiastic individual to join their team as a Sales Account Manager. This is a fun, newly refurbished office-based environment to work in, with fantastic career progression and development and earning potential! You will need to have an upbeat and confident character, who can handle working under pressure and have excellent time management skills as a Sales Account Manager Sales Account Manager Benefits: Great opportunities for career progression as Sales Account Manager A newly refurbished office based environment. Attractive commission structure! (Average £200 to £1000.00 Per Month on top of basic salary) Monday to Friday office Hours (3.5 Hours on a 1 in 4 Saturday) Full on the job training and support Free Parking Fun busy working atmosphere Sales Account Manager Role: Quoting and helping customers via incoming calls and emails as a Sales Account Manager Prospecting new business Sole responsibility of nurturing relationships with Key business accounts Provide excellent customer service through having a great telephone manner. Build relationships with customers. Updating internal system and database Establish needs through effective questioning & fact finding. Upsell products and services based on customer needs. To work on own initiative as well as part of a team Sales Account Manager Candidate: You will have previous Sales Account Manager experience looking to step into a role with fantastic earning potential. You will have a 'natural ability' in developing relationships with customers. Excellent communication skills An enthusiastic and confident personality Fantastic IT Skills Self-driven & motivated Interviews: to be held ASAP JBRP1_UKTJ
Accountant Fast-Growth Interiors Startup Kent / Hybrid The Client Harmonic is very excited to be working alongside a fast-growing startup in the interiors space. They have doubled their turnover every year since their inception and forecast continuous growth for the years to come. They foster a creative environment where teamwork and collaboration are highly valued. They are a close-knit team and are looking for a dynamic accountant to join them in their growth journey. This business specializes in furniture, staging, and home installation. With over 20 years of industry experience, their team of designers and project managers deliver high-quality services to their customers. The Role In this role, you will spearhead the accounting function and work alongside founders, designers, and project managers to ensure the finance operations are running smoothly. As a small business, our client is looking for someone hands on, and who can not only fulfill their accounting duties, but also be a team player in support of office management and HR responsibilities. Core responsibilities will include handling the day-to-day accounting function, reconciliation, invoice management, AP and AR, and working with senior leadership on business strategy. This is a brilliant opportunity for someone looking to contribute to a fast growing business and expand their knowledge in a creative studio setting. Responsibilities Handle day-to-day bookkeeping tasks including banking arrangements, online account management, and reconciliation of finance system transactions Manage invoicing, sales ledger credit control, and purchase ledger validation Handle VAT accounting, prepare returns, and liaise with creditors Oversee stock management and processing through interfacing systems Maintain asset accounting and balance sheet control within the finance system Process expenses using integrated finance system modules Maintain project finance schedules and provide oversight Prepare monthly management accounts and present to the Management team Collaborate with external financial accountants for statutory accounts and Revenue returns Lead end-to-end finance operations, including payments, reconciliation, expenses, and salaries Assist in cash flow management and strategic business forecasting Attend senior management meetings and prepare finance-related information What we need to see Highly proficient in the AP and AR functions Highly proficient in finance packages such as Xero An interest in design Excellent verbal and written communication skills What we'd like to see Experience in a a fast growth, fast paced environment Experience in sole finance role Experience in the interior design/furniture/creative space Studio/small business experience Salary : £35,000 - £40,000 Start Date : ASAP Location : Kent (hybrid) At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. Please feel free to share this with any friends or colleagues who may be interested. Follow us on At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Apr 23, 2024
Full time
Accountant Fast-Growth Interiors Startup Kent / Hybrid The Client Harmonic is very excited to be working alongside a fast-growing startup in the interiors space. They have doubled their turnover every year since their inception and forecast continuous growth for the years to come. They foster a creative environment where teamwork and collaboration are highly valued. They are a close-knit team and are looking for a dynamic accountant to join them in their growth journey. This business specializes in furniture, staging, and home installation. With over 20 years of industry experience, their team of designers and project managers deliver high-quality services to their customers. The Role In this role, you will spearhead the accounting function and work alongside founders, designers, and project managers to ensure the finance operations are running smoothly. As a small business, our client is looking for someone hands on, and who can not only fulfill their accounting duties, but also be a team player in support of office management and HR responsibilities. Core responsibilities will include handling the day-to-day accounting function, reconciliation, invoice management, AP and AR, and working with senior leadership on business strategy. This is a brilliant opportunity for someone looking to contribute to a fast growing business and expand their knowledge in a creative studio setting. Responsibilities Handle day-to-day bookkeeping tasks including banking arrangements, online account management, and reconciliation of finance system transactions Manage invoicing, sales ledger credit control, and purchase ledger validation Handle VAT accounting, prepare returns, and liaise with creditors Oversee stock management and processing through interfacing systems Maintain asset accounting and balance sheet control within the finance system Process expenses using integrated finance system modules Maintain project finance schedules and provide oversight Prepare monthly management accounts and present to the Management team Collaborate with external financial accountants for statutory accounts and Revenue returns Lead end-to-end finance operations, including payments, reconciliation, expenses, and salaries Assist in cash flow management and strategic business forecasting Attend senior management meetings and prepare finance-related information What we need to see Highly proficient in the AP and AR functions Highly proficient in finance packages such as Xero An interest in design Excellent verbal and written communication skills What we'd like to see Experience in a a fast growth, fast paced environment Experience in sole finance role Experience in the interior design/furniture/creative space Studio/small business experience Salary : £35,000 - £40,000 Start Date : ASAP Location : Kent (hybrid) At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. Please feel free to share this with any friends or colleagues who may be interested. Follow us on At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Success Manager Role Summary of the Customer Success Manager To support our continued and rapid growth, we are seeking an experienced Customer Success Manager to join our Client Services / Operations function in the UK, based from our Milton Keynes office. The successful Customer Success Manager will be responsible and accountable for all aspects of assigned client activities as well as the onboarding of new client accounts for high profile, blue chip clients across the retail and rail sector. Working with sales, product and delivery teams, and at times, 3rd party vendors to ensure end to end management of client activities, from the initial engagement and scope, to the final provisioning of services, including some involvement in software and hardware deployment, integration and user onboarding. Key Responsibilities: The Customer Success Manager will be 100% responsible and accountable for the success of allocated client accounts: New client on-boarding / Product Deployment: Working with the Sales team and creating a project plan on Monday. Liaising with our Product Development & Project Management teams to ensure the deployment of the solution is on-time, in-scope and in-line with client expectations. Client Management: Once our solution is live, you will be responsible for ensuring that the client solution is performing as expected on a daily basis. This will include liaising with the product and operations teams, reporting and ensuring the swift resolution to any issues and managing the client throughout. Continued Client Success: Ensuring our solution is adding value to the client and they are satisfied with our service is critical. From creating bespoke activity reports, to completing quarterly business reviews, you will be responsible for the overall continued success of your clients. Growth: By leveraging the strong relationships you form with our clients, you'll work to identify new use cases and opportunities to expand our services. You'll collaborate with the Sales and Product teams to drive this growth across the existing customer portfolio. Key Skills and Experience: 5+ years' experience in Client Services within a software or technology company (or another business that requires a technical aptitude) Strong relationship management skills and ability to identity opportunities for financial growth Demonstrable track record of success with large, blue chip organisations Confident and articulate, capable of communicating and presenting at all levels Exceptional written and verbal communication skills Understanding / experience with software development cycles Interest in / experience with data analytics Comfortable with regular use of PowerPoint, Excel, Reporting Tools, etc An interest in / understanding of Computer Vision / ML About Us: Glimpse Analytics is a high-growth, global technology company that designs, develops and delivers AI powered analytics solutions to the world's largest retailers, brands and transport providers. Our proprietary AI software connects seamlessly with any existing CCTV network to capture, analyse and report shopper and passenger behaviours in unprecedented detail. Glimpse is the technology arm of the Firebolt Group - a global, multimillion dollar business that designs, manufactures and delivers world class, digital signage and marketing communications. What's in it for you? Personal and Professional Growth - being part of global company, but within a medium sized technology division, you will be first in line for progression. You will be exposed to most areas of the business and therefore gain a lot of experience and additional skills. Teams - Working with friendly, dynamic, intelligent and driven colleagues across the UK, Poland & US. 37.5 Flexible working hours - we know that for some, family life can be challenging. So we are open to a chat about flexible working hours. Let us know what you can and cannot do and as long as it fits in with the business needs, we will accommodate. Your Birthday off! 24 days holiday Pension Healthcare Amazing Christmas Parties! Free Parking Location - Based in Witan Gate Studios, Central Milton Keynes, so easy to get to from the train station and a 10 minute walk from the hustle & bustle of Milton Keynes shopping centre. The shared offices are new and open with an excellent café on the ground floor that serves up the best home cooked food and seriously lovely Lattes! If all that is not tantalizing the taste buds, whoever joins the business right now will see not only their role grow and develop quickly, but they themselves will be part of an innovative tech company that is thriving in the current economic climate and is paving the way to make considerable changes in the industry! Reference ID: FB128UK Expected start date: ASAP (Happy to wait for someone on a notice period) Job Types: Full-time, Permanent - Monday to Friday 9-5:30pm Salary: £40,000 - 50,000 per annum (DOE)
Apr 23, 2024
Full time
Customer Success Manager Role Summary of the Customer Success Manager To support our continued and rapid growth, we are seeking an experienced Customer Success Manager to join our Client Services / Operations function in the UK, based from our Milton Keynes office. The successful Customer Success Manager will be responsible and accountable for all aspects of assigned client activities as well as the onboarding of new client accounts for high profile, blue chip clients across the retail and rail sector. Working with sales, product and delivery teams, and at times, 3rd party vendors to ensure end to end management of client activities, from the initial engagement and scope, to the final provisioning of services, including some involvement in software and hardware deployment, integration and user onboarding. Key Responsibilities: The Customer Success Manager will be 100% responsible and accountable for the success of allocated client accounts: New client on-boarding / Product Deployment: Working with the Sales team and creating a project plan on Monday. Liaising with our Product Development & Project Management teams to ensure the deployment of the solution is on-time, in-scope and in-line with client expectations. Client Management: Once our solution is live, you will be responsible for ensuring that the client solution is performing as expected on a daily basis. This will include liaising with the product and operations teams, reporting and ensuring the swift resolution to any issues and managing the client throughout. Continued Client Success: Ensuring our solution is adding value to the client and they are satisfied with our service is critical. From creating bespoke activity reports, to completing quarterly business reviews, you will be responsible for the overall continued success of your clients. Growth: By leveraging the strong relationships you form with our clients, you'll work to identify new use cases and opportunities to expand our services. You'll collaborate with the Sales and Product teams to drive this growth across the existing customer portfolio. Key Skills and Experience: 5+ years' experience in Client Services within a software or technology company (or another business that requires a technical aptitude) Strong relationship management skills and ability to identity opportunities for financial growth Demonstrable track record of success with large, blue chip organisations Confident and articulate, capable of communicating and presenting at all levels Exceptional written and verbal communication skills Understanding / experience with software development cycles Interest in / experience with data analytics Comfortable with regular use of PowerPoint, Excel, Reporting Tools, etc An interest in / understanding of Computer Vision / ML About Us: Glimpse Analytics is a high-growth, global technology company that designs, develops and delivers AI powered analytics solutions to the world's largest retailers, brands and transport providers. Our proprietary AI software connects seamlessly with any existing CCTV network to capture, analyse and report shopper and passenger behaviours in unprecedented detail. Glimpse is the technology arm of the Firebolt Group - a global, multimillion dollar business that designs, manufactures and delivers world class, digital signage and marketing communications. What's in it for you? Personal and Professional Growth - being part of global company, but within a medium sized technology division, you will be first in line for progression. You will be exposed to most areas of the business and therefore gain a lot of experience and additional skills. Teams - Working with friendly, dynamic, intelligent and driven colleagues across the UK, Poland & US. 37.5 Flexible working hours - we know that for some, family life can be challenging. So we are open to a chat about flexible working hours. Let us know what you can and cannot do and as long as it fits in with the business needs, we will accommodate. Your Birthday off! 24 days holiday Pension Healthcare Amazing Christmas Parties! Free Parking Location - Based in Witan Gate Studios, Central Milton Keynes, so easy to get to from the train station and a 10 minute walk from the hustle & bustle of Milton Keynes shopping centre. The shared offices are new and open with an excellent café on the ground floor that serves up the best home cooked food and seriously lovely Lattes! If all that is not tantalizing the taste buds, whoever joins the business right now will see not only their role grow and develop quickly, but they themselves will be part of an innovative tech company that is thriving in the current economic climate and is paving the way to make considerable changes in the industry! Reference ID: FB128UK Expected start date: ASAP (Happy to wait for someone on a notice period) Job Types: Full-time, Permanent - Monday to Friday 9-5:30pm Salary: £40,000 - 50,000 per annum (DOE)
Partnerships Manager - Sales - Account Manager - Growth - Lead qualification - sales journey planning EMEA region - Location remote UK base - Fab package - just even better people and company - Cutting edge - very dynamic role and business. A world class tech star up back in the day now global but with a wonderful culture and have not lost in the last decade of growth that people person feel. Always growing - Always opportunities! Who we're looking for A smart, quick thinking, experienced, outgoing networker and self-starter, this person will be comfortable building relationships with our reseller and service provider partners in our focus countries in EMEA, in order to drive key business outcomes. Purpose To build first class sustainable relationships and drive consistent pipeline growth with our EMEA partners, in order to achieve booked revenue targets with the Commercial team. 50% pro active and 50% reactive - A top draw customer success and relationship manager profile of a role. Description Contributing towards the sales target for the EMEA region by generating leads and opportunities from selected nurture partners. You will be responsible for driving the engagement and performance of your assigned partners while maintaining a high level of direct engagement with prospect partners to achieve personal KPIs. Outcomes Achieve annual recurring revenue targets (ARR) Ensure our partners love working with us and are successful Work as part of a team to create shared learnings and momentum Drive First Partner Meetings to ensure that the top of the funnel is healthy Maintain a healthy partner pipeline with consistent coverage for future quota achievement Ensure that the brand will consistently become brand of choice in the region Role Competencies Ability to: Manage, execute and measure agreed partner plans Work with partners to create a commercial focus and achieve agreed KPIs Competently prepare thoroughly for an introductory partner meeting Validate new partners and drive progress through partner pipeline Ability to generate and validate early stage opportunities, and facilitate effective handover to a Sales Executive Manage a diverse and progressive partner pipeline to support pod quota Use data (dashboards and reports) to proactively progress partners Forecast accurately by month, including ensuring resilience in pipeline Collaborate with team and across department both locally and globally Provide accurate and on-time information to line manager Cultural Fit Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously, we like to have fun while we're working and we love positivity - and yes the glass is half full. We're in it together - We all have our day jobs to do, our KPI's to hit and projects to complete but we're always available to help for the greater good of the business. No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn't make it pleasant. Know your stuff, keep learning - We value people who have the knowledge and have a thirst for it, lots of it. No drama - Things don't always go right as much as we try, having a hissy fit over it won't help the situation and you won't find that here. With great data, comes great responsibility - Personal data is a big thing, particularly when you are the custodian of a lot of it, we take that very seriously. Link up with Jessica Carney at Duval for more information START ASAP ! March April 2022
Feb 21, 2022
Full time
Partnerships Manager - Sales - Account Manager - Growth - Lead qualification - sales journey planning EMEA region - Location remote UK base - Fab package - just even better people and company - Cutting edge - very dynamic role and business. A world class tech star up back in the day now global but with a wonderful culture and have not lost in the last decade of growth that people person feel. Always growing - Always opportunities! Who we're looking for A smart, quick thinking, experienced, outgoing networker and self-starter, this person will be comfortable building relationships with our reseller and service provider partners in our focus countries in EMEA, in order to drive key business outcomes. Purpose To build first class sustainable relationships and drive consistent pipeline growth with our EMEA partners, in order to achieve booked revenue targets with the Commercial team. 50% pro active and 50% reactive - A top draw customer success and relationship manager profile of a role. Description Contributing towards the sales target for the EMEA region by generating leads and opportunities from selected nurture partners. You will be responsible for driving the engagement and performance of your assigned partners while maintaining a high level of direct engagement with prospect partners to achieve personal KPIs. Outcomes Achieve annual recurring revenue targets (ARR) Ensure our partners love working with us and are successful Work as part of a team to create shared learnings and momentum Drive First Partner Meetings to ensure that the top of the funnel is healthy Maintain a healthy partner pipeline with consistent coverage for future quota achievement Ensure that the brand will consistently become brand of choice in the region Role Competencies Ability to: Manage, execute and measure agreed partner plans Work with partners to create a commercial focus and achieve agreed KPIs Competently prepare thoroughly for an introductory partner meeting Validate new partners and drive progress through partner pipeline Ability to generate and validate early stage opportunities, and facilitate effective handover to a Sales Executive Manage a diverse and progressive partner pipeline to support pod quota Use data (dashboards and reports) to proactively progress partners Forecast accurately by month, including ensuring resilience in pipeline Collaborate with team and across department both locally and globally Provide accurate and on-time information to line manager Cultural Fit Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously, we like to have fun while we're working and we love positivity - and yes the glass is half full. We're in it together - We all have our day jobs to do, our KPI's to hit and projects to complete but we're always available to help for the greater good of the business. No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn't make it pleasant. Know your stuff, keep learning - We value people who have the knowledge and have a thirst for it, lots of it. No drama - Things don't always go right as much as we try, having a hissy fit over it won't help the situation and you won't find that here. With great data, comes great responsibility - Personal data is a big thing, particularly when you are the custodian of a lot of it, we take that very seriously. Link up with Jessica Carney at Duval for more information START ASAP ! March April 2022
Our partner, a global leading international firm is looking for a CRM Manager in their Customer Relation Manager department based in Southampton however, it is a remote role for an initial 3 Month contract opportunity which is high to be extended, the equipment can be provided to support you with working from home efficiently. As a CRM Manager, you'll be responsible for developing and executing strategies for D2C activation channels (CRM eCommerce & Own Retail) including Campaign strategy and deployment. EXPECTATIONS: Create yearly deployment plans and manage the budget to ensure businesses achieve full-year KPIs. Develop a strategic CRM technical enhancement plan to ensure that the right capabilities are in place to meet the channels potential and local legislation (ie GDPR). Develop a strategic Own Retail plan in collaboration with all Activation Deployment Team to ensure channel full potential is met (ie traffic generation to D2C channels and consumer experience activations). Develop tactical, action plans to engage consumers and drive traffic through to D2C platforms Accountabilities: CRM Channel Strategy & execution Own Retail Channel Strategy & execution Commercially led Brand and Channel Campaign strategy & execution Lead Generation plan for CRM database Own Retail traffic-driving plan to drive consumers into the store, but also to bring our offline consumers into our E-commerce platforms GDPR and Local legislation compliance CRM technical enhancement plan - working closely with Area D2C team and IDT Tracking and reporting for all activations (insights creation and learnings) Skills Required: Salesforce Marketing Cloud Coaching/Team development focus Project Management - Leading cross-functional teams If you or anyone you know might be the right fit for this role; please get in touch for a further discussion.
Jan 04, 2022
Contractor
Our partner, a global leading international firm is looking for a CRM Manager in their Customer Relation Manager department based in Southampton however, it is a remote role for an initial 3 Month contract opportunity which is high to be extended, the equipment can be provided to support you with working from home efficiently. As a CRM Manager, you'll be responsible for developing and executing strategies for D2C activation channels (CRM eCommerce & Own Retail) including Campaign strategy and deployment. EXPECTATIONS: Create yearly deployment plans and manage the budget to ensure businesses achieve full-year KPIs. Develop a strategic CRM technical enhancement plan to ensure that the right capabilities are in place to meet the channels potential and local legislation (ie GDPR). Develop a strategic Own Retail plan in collaboration with all Activation Deployment Team to ensure channel full potential is met (ie traffic generation to D2C channels and consumer experience activations). Develop tactical, action plans to engage consumers and drive traffic through to D2C platforms Accountabilities: CRM Channel Strategy & execution Own Retail Channel Strategy & execution Commercially led Brand and Channel Campaign strategy & execution Lead Generation plan for CRM database Own Retail traffic-driving plan to drive consumers into the store, but also to bring our offline consumers into our E-commerce platforms GDPR and Local legislation compliance CRM technical enhancement plan - working closely with Area D2C team and IDT Tracking and reporting for all activations (insights creation and learnings) Skills Required: Salesforce Marketing Cloud Coaching/Team development focus Project Management - Leading cross-functional teams If you or anyone you know might be the right fit for this role; please get in touch for a further discussion.
Paid Media Account Manager - Up to £40,000 per annum - London - Start ASAP - Leading Agency The Paid Media Account Manager is an established and proven expert in PPC but with strong capabilities in at least one other Paid Media channel (Display, Paid Social, Mobile/App Promotion, Native). This role requires an understanding of the way in which channels interact and complement one another, as well as the technical capabilities to execute high-performance Paid campaigns. Reporting to the Head of PPC within the department, the Account Manager directly contributes to the overall direction, development and scope of our client's offering. Key responsibilities: Campaign Strategy & Management To work closely with clients to ensure a full understanding of their business, digital needs and priorities To work closely with the Head of PPC to ensure all accounts have a performance strategy To work closely with Client Services and the Head of PPC to ensure all accounts have a commercial strategy To work closely with suppliers to ensure that the team are constantly at the forefront of industry developments and when suitable, we are trialing these new tactics for our clients Ensure all activity meets or exceeds performance expectations To manage budgets in line with strategy and ensure that monthly spend is on target Delivery & Line Management Direct line management of junior members of the Paid Media Department to ensure that work is delivered to an exceptional standard, on target and on time Training and development of junior team members to ensure that they are performing at the standard expected by the agency and our clients Quality control of work conducted by junior members of the team Departmental Development To work with the Departmental Head across a range of tasks to further the scale, capabilities and quality of our client's offering, including Recruitment Training plans New business (both preparation and attendance) Media supplier relationships Technology and automation Ideal Candidate At least 3 years of working in PPC delivery (if in a mixed channel role, at least 70% of time on PPC) A proven track record of: delivering projects and results for clients with monthly budgets of £50,000+ achieving E-commerce targets (sales and revenue volume, CPA, ROI, ROAS) developing junior team members leading 3rd party bid management tools leading onsite analytics packages bringing efficiency to client activity in terms of both performance and resource levels Experience of executing campaigns within other Paid Media channels beneficial. (Training will be provided if not as eventually the role will encompass this responsibility) Skills Strong understanding of wider digital channels and environment Ability to work and succeed in a fast-paced environment Ability to independently research news stories, industry developments or opportunities and relay these to the wider business Highly organised with an acute attention to detail Exceptional level of English, both written and spoken Strong numerical and analytical capabilities, including use and creation of Excel formulae and macros Capabilities with AdWords scripts or Java beneficial Additional language capabilities beneficial
Jan 04, 2022
Full time
Paid Media Account Manager - Up to £40,000 per annum - London - Start ASAP - Leading Agency The Paid Media Account Manager is an established and proven expert in PPC but with strong capabilities in at least one other Paid Media channel (Display, Paid Social, Mobile/App Promotion, Native). This role requires an understanding of the way in which channels interact and complement one another, as well as the technical capabilities to execute high-performance Paid campaigns. Reporting to the Head of PPC within the department, the Account Manager directly contributes to the overall direction, development and scope of our client's offering. Key responsibilities: Campaign Strategy & Management To work closely with clients to ensure a full understanding of their business, digital needs and priorities To work closely with the Head of PPC to ensure all accounts have a performance strategy To work closely with Client Services and the Head of PPC to ensure all accounts have a commercial strategy To work closely with suppliers to ensure that the team are constantly at the forefront of industry developments and when suitable, we are trialing these new tactics for our clients Ensure all activity meets or exceeds performance expectations To manage budgets in line with strategy and ensure that monthly spend is on target Delivery & Line Management Direct line management of junior members of the Paid Media Department to ensure that work is delivered to an exceptional standard, on target and on time Training and development of junior team members to ensure that they are performing at the standard expected by the agency and our clients Quality control of work conducted by junior members of the team Departmental Development To work with the Departmental Head across a range of tasks to further the scale, capabilities and quality of our client's offering, including Recruitment Training plans New business (both preparation and attendance) Media supplier relationships Technology and automation Ideal Candidate At least 3 years of working in PPC delivery (if in a mixed channel role, at least 70% of time on PPC) A proven track record of: delivering projects and results for clients with monthly budgets of £50,000+ achieving E-commerce targets (sales and revenue volume, CPA, ROI, ROAS) developing junior team members leading 3rd party bid management tools leading onsite analytics packages bringing efficiency to client activity in terms of both performance and resource levels Experience of executing campaigns within other Paid Media channels beneficial. (Training will be provided if not as eventually the role will encompass this responsibility) Skills Strong understanding of wider digital channels and environment Ability to work and succeed in a fast-paced environment Ability to independently research news stories, industry developments or opportunities and relay these to the wider business Highly organised with an acute attention to detail Exceptional level of English, both written and spoken Strong numerical and analytical capabilities, including use and creation of Excel formulae and macros Capabilities with AdWords scripts or Java beneficial Additional language capabilities beneficial
Job title - Copywriter (UX Writer) Location - London Start date - ASAP Contract - 9 Months The Content Studio sits within Digital Messaging Experience & Sales (DMES) and is responsible for managing HSBC's public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms. The UX Writer is responsible for working with the different cross-functional teams across our wider Digital teams. They are required to work collaboratively with our Experience Design team, Product and Analysis teams to create clear, consistent and market-leading content for our products and features. As part of a global team covering all HSBC locations, the role holder will be required to work effectively to create content to improve user experience by providing feedback on current trends and inconsistencies, complemented with the journey flow, design purpose and business objectives. Key Accountabilities: Creating clear, concise and market-leading English content, suitable for communication with international audiences from a variety of backgrounds, for all devices supported by the global operation. Support production of high-quality and accurate copy across print, digital and social channels for products and services Optimise and reconfigure existing internal and external communications to adhere to UX best practice. QC/QA own and teams work, assisting colleagues by proofing output as required. Work across a variety of projects, ensuring adequate and appropriate prioritisation. Ensure all content presents an accurate overview of brand and is aligned to brand guidelines/tone etc. Ensure consistency both within and across documents, brands and sub brands. Communicate effectively with stakeholders at a local, regional and global level Identify opportunities from a copy standpoint to improve our customers' digital experience Local market stakeholders - Business Lead, DMES, local Legal and Compliance teams Regional stakeholders - Cross-functional teams, DMES, and Marketing Global stakeholder - Experience Design, Global DMES, Global Content, Global Product and Global Public Website Other stakeholders - Risk, Legal, Regulatory Compliance, IT and Dynamic Platform Be an effective team player through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand. Build a culture of continuous improvement in customer experience and functionality deployment Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix. Build collaborative relationships with relevant teams at a local, regional and global level Proactively share best practice and knowledge around UX writing and content management with relevant teams, providing insight and recommendations as appropriate Oversee Quality Control in output Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate. Responsible for overall delivery Knowledge and Experience: English copywriting qualifications or equivalent Experience of User Centred Design methodology and its practical implementation Experience and knowledge of delivering digital best practice in areas such as content management and accessibility is advantageous Experienced in multi-channel content creation (web, print, mobile, tablet) Familiar with the use of tools including Confluence, JIRA or Adobe Experience Manager Innovative - the ability to approach things differently or do different things to deliver goals Strong communication skills, both written and verbal, to explain complex or technical issues in plain English Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities, including the ability to communicate technical issues, resolve differences and influence stakeholders Good time management and ability to prioritise projects and tasks accordingly High levels of resilience and self-motivation. Experience in finance, banking or a regulated industry is advantageous If you are relevant or interested please don't delay, apply now.
Dec 09, 2021
Full time
Job title - Copywriter (UX Writer) Location - London Start date - ASAP Contract - 9 Months The Content Studio sits within Digital Messaging Experience & Sales (DMES) and is responsible for managing HSBC's public websites (PWS) for Wealth and Personal Banking (WPB) globally and secure content on multiple platforms. The UX Writer is responsible for working with the different cross-functional teams across our wider Digital teams. They are required to work collaboratively with our Experience Design team, Product and Analysis teams to create clear, consistent and market-leading content for our products and features. As part of a global team covering all HSBC locations, the role holder will be required to work effectively to create content to improve user experience by providing feedback on current trends and inconsistencies, complemented with the journey flow, design purpose and business objectives. Key Accountabilities: Creating clear, concise and market-leading English content, suitable for communication with international audiences from a variety of backgrounds, for all devices supported by the global operation. Support production of high-quality and accurate copy across print, digital and social channels for products and services Optimise and reconfigure existing internal and external communications to adhere to UX best practice. QC/QA own and teams work, assisting colleagues by proofing output as required. Work across a variety of projects, ensuring adequate and appropriate prioritisation. Ensure all content presents an accurate overview of brand and is aligned to brand guidelines/tone etc. Ensure consistency both within and across documents, brands and sub brands. Communicate effectively with stakeholders at a local, regional and global level Identify opportunities from a copy standpoint to improve our customers' digital experience Local market stakeholders - Business Lead, DMES, local Legal and Compliance teams Regional stakeholders - Cross-functional teams, DMES, and Marketing Global stakeholder - Experience Design, Global DMES, Global Content, Global Product and Global Public Website Other stakeholders - Risk, Legal, Regulatory Compliance, IT and Dynamic Platform Be an effective team player through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand. Build a culture of continuous improvement in customer experience and functionality deployment Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix. Build collaborative relationships with relevant teams at a local, regional and global level Proactively share best practice and knowledge around UX writing and content management with relevant teams, providing insight and recommendations as appropriate Oversee Quality Control in output Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate. Responsible for overall delivery Knowledge and Experience: English copywriting qualifications or equivalent Experience of User Centred Design methodology and its practical implementation Experience and knowledge of delivering digital best practice in areas such as content management and accessibility is advantageous Experienced in multi-channel content creation (web, print, mobile, tablet) Familiar with the use of tools including Confluence, JIRA or Adobe Experience Manager Innovative - the ability to approach things differently or do different things to deliver goals Strong communication skills, both written and verbal, to explain complex or technical issues in plain English Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities, including the ability to communicate technical issues, resolve differences and influence stakeholders Good time management and ability to prioritise projects and tasks accordingly High levels of resilience and self-motivation. Experience in finance, banking or a regulated industry is advantageous If you are relevant or interested please don't delay, apply now.
Experienced permanent Account Manager is required for my client who are looking to add to their existing team with plenty of growth and opportunity. As an Account Manager you will operate within the internal team responsible for providing internal and external customer support and delivering quality customer service to help retain and grow the client customer base. *Working hours are Monday to Friday 9am - 5.30pm *Salary from £18,000 - £21,000 *On site parking / local transport bus stop nearby and metro walking distance *Role to start ASAP *Interviews to be held ASAP Key responsibilities of the role: *Providing quality customer service, including interacting with customers, and answering customer enquiries. *Ensure phone answering takes priority and is answered in line with company guidelines. *Build and sustain strong relations with new and existing customers. *Provide 1st line customer support for faults, service issues and repairs. *Delivery of KPI's relating to customer satisfaction. *Work closely with other teams' in the business, such as Sales, Field Service and Accounts. *Keep up to date on Company product portfolio and tariffs. The experience and skills that we are looking for include: *Excellent communication skills, with the ability to communicate at all levels is essential for this role. *The ability to multi-task and work comfortably under pressure in a fast paced, changing environment. *The ability to work effectively as part of a team. *Experience of managing customer accounts and dealing with customer query's is desirable. *Knowledge of Microsoft Office- Teams, Word, Excel etc. *Knowledge of the Telecoms and related industry is desirable Benefits: *Great working hours with no shift patterns or weekend work *Competitive basic salary *22 days annual leave + bank holidays (increasing with each year of service to a maximum of 25) *Excellent training and coaching *Friendly & supportive team working environment *Fantastic opportunities for ongoing development and progression *Pension scheme *Employee Referral Programme
Dec 09, 2021
Full time
Experienced permanent Account Manager is required for my client who are looking to add to their existing team with plenty of growth and opportunity. As an Account Manager you will operate within the internal team responsible for providing internal and external customer support and delivering quality customer service to help retain and grow the client customer base. *Working hours are Monday to Friday 9am - 5.30pm *Salary from £18,000 - £21,000 *On site parking / local transport bus stop nearby and metro walking distance *Role to start ASAP *Interviews to be held ASAP Key responsibilities of the role: *Providing quality customer service, including interacting with customers, and answering customer enquiries. *Ensure phone answering takes priority and is answered in line with company guidelines. *Build and sustain strong relations with new and existing customers. *Provide 1st line customer support for faults, service issues and repairs. *Delivery of KPI's relating to customer satisfaction. *Work closely with other teams' in the business, such as Sales, Field Service and Accounts. *Keep up to date on Company product portfolio and tariffs. The experience and skills that we are looking for include: *Excellent communication skills, with the ability to communicate at all levels is essential for this role. *The ability to multi-task and work comfortably under pressure in a fast paced, changing environment. *The ability to work effectively as part of a team. *Experience of managing customer accounts and dealing with customer query's is desirable. *Knowledge of Microsoft Office- Teams, Word, Excel etc. *Knowledge of the Telecoms and related industry is desirable Benefits: *Great working hours with no shift patterns or weekend work *Competitive basic salary *22 days annual leave + bank holidays (increasing with each year of service to a maximum of 25) *Excellent training and coaching *Friendly & supportive team working environment *Fantastic opportunities for ongoing development and progression *Pension scheme *Employee Referral Programme
We are working with an innovative and award winning Tech Start up within the Education Sector who have a positive social impact. They are looking for an experienced Account Manager to join their friendly and dynamic team based in London. This is a fantastic opportunity to join the company at a pivotal point, playing a significant role in the development of the business with opportunity for rapid career progression. They have an effective business development team in place and this role is purely around the relationship building and maintaining - so no cold calling! Key responsibilities will include : Own the relationship with key customers including retention, expansion and new business Call leads and build pipeline sourced by the business development team Lead clients through the process using a consultative approach Work collaboratively with the sales, operations and the technology team to continuously improve efficiency in delivering value to clients. The ideal candidate will: Have at 1-3 years experience in Account Management Proven experience of hitting sales targets Be an excellent communicator who can manage people effectively and work closely with stakeholders to achieve objectives Have great attention to detail and problem-solving skills Some experience in recruitment or education would be preferred but not essential Please get in touch if you are interested in this fast paced and challenging role and have the required experience. Immediate interviews with a view to starting ASAP.
Dec 03, 2021
Full time
We are working with an innovative and award winning Tech Start up within the Education Sector who have a positive social impact. They are looking for an experienced Account Manager to join their friendly and dynamic team based in London. This is a fantastic opportunity to join the company at a pivotal point, playing a significant role in the development of the business with opportunity for rapid career progression. They have an effective business development team in place and this role is purely around the relationship building and maintaining - so no cold calling! Key responsibilities will include : Own the relationship with key customers including retention, expansion and new business Call leads and build pipeline sourced by the business development team Lead clients through the process using a consultative approach Work collaboratively with the sales, operations and the technology team to continuously improve efficiency in delivering value to clients. The ideal candidate will: Have at 1-3 years experience in Account Management Proven experience of hitting sales targets Be an excellent communicator who can manage people effectively and work closely with stakeholders to achieve objectives Have great attention to detail and problem-solving skills Some experience in recruitment or education would be preferred but not essential Please get in touch if you are interested in this fast paced and challenging role and have the required experience. Immediate interviews with a view to starting ASAP.
We are assisting a well-established company with the recruitment of an experienced Account Manager to join the business. Working as part of a busy and established team, you will be responsible for providing effective customer service and account management to a high volume of business customers and supporting the sales team. Key duties and responsibilities will include; Working as part of a team of 8-10 customer service and sales advisors Deal with a high volume of inbound customer calls Resolving queries and providing advice and guidance to customers on their orders Increase and manage revenue on business customer accounts Supporting the sales teams by taking details of inbound sales orders Manage orders for customers, ensuring that orders are dispatched quickly and effectively. Send copy invoices to customers and deal with any invoice queries are Work to department SLA's and KPI's, ensuring customer call expectations are met and exceeded Support the sales advisors with the customer sales process when required Taking orders from customers, through to liaison with the warehouse, dispatches, sales notes and invoicing Provide excellent customer service to customer and dealing with any complaints / issues in an effective manner For this role it is essential that candidates have proven customer service experience and are able to work to targets and KPI's within a business, ideally with a business that sells tangible goods i.e. construction, manufacturing, motor trade, electrical, engineering etc. Excellent communication skills are essential for this role and the ability to work in a fast paced and busy environment. Strong customer service experience is essential, in addition to the ability to build relationships with existing customers and new customers, providing a professional service. There is also an opportunity to move into a sales focused role, for candidates looking to develop their career within a sales environment. Full training and support will be given. In return, the role offers a great salary, benefits, bonus and working environment. Please apply online for more information and a consultant from Cameron James will be in touch. This is an immediate need and interviews are being held ASAP.
Dec 03, 2021
Full time
We are assisting a well-established company with the recruitment of an experienced Account Manager to join the business. Working as part of a busy and established team, you will be responsible for providing effective customer service and account management to a high volume of business customers and supporting the sales team. Key duties and responsibilities will include; Working as part of a team of 8-10 customer service and sales advisors Deal with a high volume of inbound customer calls Resolving queries and providing advice and guidance to customers on their orders Increase and manage revenue on business customer accounts Supporting the sales teams by taking details of inbound sales orders Manage orders for customers, ensuring that orders are dispatched quickly and effectively. Send copy invoices to customers and deal with any invoice queries are Work to department SLA's and KPI's, ensuring customer call expectations are met and exceeded Support the sales advisors with the customer sales process when required Taking orders from customers, through to liaison with the warehouse, dispatches, sales notes and invoicing Provide excellent customer service to customer and dealing with any complaints / issues in an effective manner For this role it is essential that candidates have proven customer service experience and are able to work to targets and KPI's within a business, ideally with a business that sells tangible goods i.e. construction, manufacturing, motor trade, electrical, engineering etc. Excellent communication skills are essential for this role and the ability to work in a fast paced and busy environment. Strong customer service experience is essential, in addition to the ability to build relationships with existing customers and new customers, providing a professional service. There is also an opportunity to move into a sales focused role, for candidates looking to develop their career within a sales environment. Full training and support will be given. In return, the role offers a great salary, benefits, bonus and working environment. Please apply online for more information and a consultant from Cameron James will be in touch. This is an immediate need and interviews are being held ASAP.