Job Title: Sales Administrator Location: Droitwich Spa Salary: £24,000 per annum Hours: 8:30-17:30 Monday to Friday Our client is looking for a Sales Administrator to join their team and provide excellent customer service and support as part of the exciting growth strategy of the company. The role is for 37.5 hours of work per week Monday to Friday, but different hours may be considered during the application process for the right candidate. Day-to-Day Responsibilities: • Proactively managing customer inquiries and orders through various channels such as phone, trade counter, email, and internet • Ensuring accurate and efficient order processing utilizing our ERP system • Providing customers with product information, advice, and quotations • Coordinating with the Operations team to ensure prompt and precise order fulfillment • Addressing customer complaints and queries with professionalism and courtesy • Updating and maintaining customer records and databases • Assisting the sales team with administrative tasks and generating reports • Supporting the dispatch office as needed • Contributing to the ongoing enhancement and growth of the sales department Experience & Skills: • Previous experience in sales administration or customer service preferred • Strong communication, interpersonal, and customer service abilities • Proficiency in Microsoft Office applications and ERP systems • Attention to detail, accuracy, and organizational skills • Ability to thrive under pressure and manage priorities effectively • Capable of both independent work and collaboration within a team • Positive, adaptable, and proactive approach
Apr 26, 2024
Full time
Job Title: Sales Administrator Location: Droitwich Spa Salary: £24,000 per annum Hours: 8:30-17:30 Monday to Friday Our client is looking for a Sales Administrator to join their team and provide excellent customer service and support as part of the exciting growth strategy of the company. The role is for 37.5 hours of work per week Monday to Friday, but different hours may be considered during the application process for the right candidate. Day-to-Day Responsibilities: • Proactively managing customer inquiries and orders through various channels such as phone, trade counter, email, and internet • Ensuring accurate and efficient order processing utilizing our ERP system • Providing customers with product information, advice, and quotations • Coordinating with the Operations team to ensure prompt and precise order fulfillment • Addressing customer complaints and queries with professionalism and courtesy • Updating and maintaining customer records and databases • Assisting the sales team with administrative tasks and generating reports • Supporting the dispatch office as needed • Contributing to the ongoing enhancement and growth of the sales department Experience & Skills: • Previous experience in sales administration or customer service preferred • Strong communication, interpersonal, and customer service abilities • Proficiency in Microsoft Office applications and ERP systems • Attention to detail, accuracy, and organizational skills • Ability to thrive under pressure and manage priorities effectively • Capable of both independent work and collaboration within a team • Positive, adaptable, and proactive approach
Premier Work Support are pleased to be working with a leading company in Dartford to recruit a temporary Sales Administrator. You will have a good telephone manner and you will demonstrate a professional, first-class customer first approach with the ability to work confidently, both in a team and also using your own initiative. The main duties of the role include: Service customers on a Trade Counter Take care of National Account customer orders, booking in parts, managing the associated paperwork, and cross referencing and allocating parts to sales orders Work closely with all other branches to check stock availability to meet orders Liaise with branches when deliveries are outside of the Dartford area Liaise with other departments across the business to ensure excellent customer service is maintained Source non-stock items and liaising with our Purchasing Department Prepare customer quotations Process sales orders and communicate with customers Deal with email and telephone enquiries, accurately and efficiently Follow all H&S policies and guidance in place To be successful in this role it is essential you have administration experience and a high level of Word and Excel. This is a Monday to Friday role with the hours of 8am - 5pm
Apr 25, 2024
Full time
Premier Work Support are pleased to be working with a leading company in Dartford to recruit a temporary Sales Administrator. You will have a good telephone manner and you will demonstrate a professional, first-class customer first approach with the ability to work confidently, both in a team and also using your own initiative. The main duties of the role include: Service customers on a Trade Counter Take care of National Account customer orders, booking in parts, managing the associated paperwork, and cross referencing and allocating parts to sales orders Work closely with all other branches to check stock availability to meet orders Liaise with branches when deliveries are outside of the Dartford area Liaise with other departments across the business to ensure excellent customer service is maintained Source non-stock items and liaising with our Purchasing Department Prepare customer quotations Process sales orders and communicate with customers Deal with email and telephone enquiries, accurately and efficiently Follow all H&S policies and guidance in place To be successful in this role it is essential you have administration experience and a high level of Word and Excel. This is a Monday to Friday role with the hours of 8am - 5pm
The Role: A successful Regional Tool Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position with no weekend work, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an enthusiastic Hire Controller to join this leading company. You will ideally have previous experience of working within a Construction Hire / Trade Counter environment, providing construction hire equipment to sites as required. Monday to Friday with no weekend work. Key Responsibilities : As Hire Controller, your job role would include: Building lasting relationships with repeat customers Taking on and off hire calls Organising transport Raising contracts on bespoke IT system Organised, able to prioritise workload Filing / admin tasks Resolve customer queries / complaints Skills: The ideal Hire Controller candidate will have: Previous experience in one or more of the following roles: Hire Administrator; Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, Trade Counter You will ideally have previous experience within the Construction Equipment / Hire Industry and Customer Service Excellent communication and organisational skills Essential time management and priority planning You must be confident using IT software You need to commit to deliver excellent customer service Benefits: Within the role of Hire Administrator you would receive: Bonus scheme Pension scheme No weekend work Full time permanent position Opportunities for career progression Location: This role would suit someone within these areas: Wembley Neasden Wilesden Brent Cross Kingsbury Harrow Park Royal Perivale Ealing West London Please follow the link if you'd to apply.
Apr 25, 2024
Full time
The Role: A successful Regional Tool Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position with no weekend work, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an enthusiastic Hire Controller to join this leading company. You will ideally have previous experience of working within a Construction Hire / Trade Counter environment, providing construction hire equipment to sites as required. Monday to Friday with no weekend work. Key Responsibilities : As Hire Controller, your job role would include: Building lasting relationships with repeat customers Taking on and off hire calls Organising transport Raising contracts on bespoke IT system Organised, able to prioritise workload Filing / admin tasks Resolve customer queries / complaints Skills: The ideal Hire Controller candidate will have: Previous experience in one or more of the following roles: Hire Administrator; Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, Trade Counter You will ideally have previous experience within the Construction Equipment / Hire Industry and Customer Service Excellent communication and organisational skills Essential time management and priority planning You must be confident using IT software You need to commit to deliver excellent customer service Benefits: Within the role of Hire Administrator you would receive: Bonus scheme Pension scheme No weekend work Full time permanent position Opportunities for career progression Location: This role would suit someone within these areas: Wembley Neasden Wilesden Brent Cross Kingsbury Harrow Park Royal Perivale Ealing West London Please follow the link if you'd to apply.
Are you based withing commutable distance of Craigentinny, Edinburgh? Are you passionate about working with people and provide first class admin support? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Branch Sales Administrator who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) pro rata. Hours - 30 - 42.5 hours per week Jewson, 58 Craigentinny Avenue, Edinburgh EH6 7LJ Part Time / Flexible working applicants welcomed 30 hours Key Responsibilities Our Branch Administrators are an important contributor to the team's shared success, the overall performance of the business and the positive experiences of our customers. To support our team and customers effectively you will; Perform a range of administrative duties including but not limited to purchase orders, back-office functions, stock controls, delivery paperwork (GRN notes) Answer customer queries both face to face at the trade counter and via the phone Update delivery boards and schedules Contact our customers to update them with their orders Respond promptly to any account queries, intercompany queries, and supplier invoice queries Ensure compliance with all company administration policies and procedures Complete all work correctly and efficiently, with good office housekeeping Participate in stock take duties as required Support in other areas of the branch as and when needed What's in it for you? A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognised and valued Opportunities to grow your skills and career within our organisation Flexible working arrangements to help you balance work and life Required Skills and Experience Previous industry experience preferred but not essential Experience in a customer facing environment Passion for working with people A positive can-do attitude About us At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Apr 25, 2024
Full time
Are you based withing commutable distance of Craigentinny, Edinburgh? Are you passionate about working with people and provide first class admin support? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Branch Sales Administrator who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) pro rata. Hours - 30 - 42.5 hours per week Jewson, 58 Craigentinny Avenue, Edinburgh EH6 7LJ Part Time / Flexible working applicants welcomed 30 hours Key Responsibilities Our Branch Administrators are an important contributor to the team's shared success, the overall performance of the business and the positive experiences of our customers. To support our team and customers effectively you will; Perform a range of administrative duties including but not limited to purchase orders, back-office functions, stock controls, delivery paperwork (GRN notes) Answer customer queries both face to face at the trade counter and via the phone Update delivery boards and schedules Contact our customers to update them with their orders Respond promptly to any account queries, intercompany queries, and supplier invoice queries Ensure compliance with all company administration policies and procedures Complete all work correctly and efficiently, with good office housekeeping Participate in stock take duties as required Support in other areas of the branch as and when needed What's in it for you? A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognised and valued Opportunities to grow your skills and career within our organisation Flexible working arrangements to help you balance work and life Required Skills and Experience Previous industry experience preferred but not essential Experience in a customer facing environment Passion for working with people A positive can-do attitude About us At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!